Alleviate Financial Solutions Logo

Alleviate Financial Solutions

star star star star star

7.7

Overall Score

LAST UPDATED: November 1st, 2024

Alleviate Financial Solutions is an established debt relief company based in Irvine, California with a minimum debt requirement of $10,000. The company offers unique services like 24/7 account management and a debt graduation upon completion of its program.

Top Ranked Companies

thumb_up

The Good

  • Simple Process
  • Wide Variety of Services
  • Timely Results
  • Positive Reviews and Testimonials

Simple Process

Alleviate Financial Solutions offers a three-step debt relief process to help you resolve your debt in a timely manner.

The first step is free, and involves you speaking with a debt expert from Alleviate Financial Solutions to determine if you are a good candidate for the program. Good candidates will have the right type of debt (unsecured debt such as credit card debt) and will meet a minimum debt requirement of $10,000, according to company policy. Alleviate Financial Solutions also requires you to have at least $500 in unsecured debt with each individual creditor.

The second step is to officially enroll in the debt relief program. In this phase, you will start setting aside a certain amount of money on a schedule. This money will go to a dedicated savings account and help you rack up some funds that Alleviate Financial Solutions will then use as leverage when it negotiates with companies to settle your debt amount.

The third and final step is debt settlement. Once Alleviate Financial Solutions is able to reach a settlement agreement with your creditor, you pay the agreed upon amount to the creditor, using the money you have been setting aside in your dedicated savings account, and your debt with that creditor is resolved. This process can be repeated for additional creditors, if applicable.

Wide Variety of Services

Alleviate Financial Solutions offers debt relief services that are common in the industry, with a few additional perks that customers might appreciate. On top of offering a free consultation and debt relief assessment, the company also offers account management services, negotiation and settlement services, and the opportunity to participate in a “Dropped the Debt” graduation ceremony upon completion of the company’s debt relief program.

Some of these services, particularly account management and a graduation ceremony, go above and beyond what we typically see offered by debt relief companies. 

Timely Results

Alleviate Financial Solutions’ debt relief program typically takes 24 to 48 months to complete. This may seem like a long time but is actually standard for the debt relief industry. This time frame allows you to have time to add funds to your dedicated savings account and allows the company time to negotiate with your creditors once you have sufficient funds saved up.

You should note, however, that this time frame is not guaranteed, and individual circumstances may lead to your program taking longer.

Positive Reviews and Testimonials

Alleviate Financial Solutions has mostly positive reviews and a number of video testimonials that affirm the quality of the company’s service and the friendliness of its staff. These reviews are found across multiple platforms which adds credibility to the company’s positive reputation.

thumb_down

The Bad

  • Can’t Stop Lawsuits
  • Negative Credit Impact

Can’t Stop Lawsuits

While Alleviate Financial Solutions can work to settle your debts with your creditors, the company cannot protect you from being sued by your creditors. However, you can take comfort in the fact that Alleviate Financial Solutions has a relationship with a nationwide law firm who can help handle your case, should you be sued by your creditors.

Negative Credit Impact

Enrolling in a debt relief program with any company may negatively impact your credit score. However, this is not the debt relief company’s fault; rather it is a byproduct of not paying your debts on time and trying to resolve your financial situation. Alleviate Financial Solutions is not a credit repair company and cannot remove any negative marks from your credit report.

gavel

The Bottom Line

We are really impressed with Alleviate Financial Solutions’ transparency and unique services offered. In terms of debt relief, it offers similar services to its competitors, but the company stands out from the pack due to its attention to detail and the ways it celebrates the wins of its customers. 

The company also offers a helpful FAQ section on its website that details who qualifies for services and what clients should do during the debt relief process. Alleviate Financial Solutions’ team is available 24/7 to help clients.

We recommend scheduling a free consultation with Alleviate Financial Solutions if you are seeking debt relief services and don’t know where to start.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.9

star star star star star

2,442 Reviews

Review Breakdown

5 grade

92%

4 grade

7%

3 grade

1%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star

Service

star star star star star

Trustworthiness

star star star star star
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Jewel Bigsby

Whenever u go into something without a recommendation or prior knowledge of it, ur skeptical. The company seems to be what they say they are, and Rain is wonderful! He told me he would call me back on a certain day and sure he did!, His customer service skills are excellent and on point! I only want to deal with him because now I feel I can trust him!

4 days ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Jewel,

We completely understand the hesitation that can come with joining a new financial program, and we’re truly grateful for the opportunity to support you in reaching the debt-free future you deserve!

It’s fantastic that Rain provided such a great experience and followed up with you. Service is at the heart of what we do, and we’re thrilled that Rain embodied this commitment.

Thank you so much for your thoughtful review. We’re here for you every step of the way, so please don’t hesitate to call or message us if you ever need anything!

Nov. 1st, 2024

check_circle

Review Source

star star star star star

Eric Christopher Hornbeek Sr

Rick was courteous. Rick walked me through the steps with confidence. He was personal. Turns out we both hung out in Ensenada and San Felipe Baja Norte. Small world. He was just damn good all the way around. It was my pleasure working with him

5 days ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Eric,

Thank you for leaving such a thoughtful review!

We’re thrilled that Rick provided you with exceptional, personalized support throughout your experience. We take great pride in delivering excellent service, and it’s wonderful to hear that Rick truly exemplified this. We’ll be sure to share your feedback with him and the rest of our team.

Oct. 31st, 2024

check_circle

Review Source

star star star star star

Yoli Resendez

Impressed by the customer service that Alleviate has demonstrated. I was overwhelmed when I first communicated with Alleviate and a bit reluctant to begin the process. I’m so happy I did !! I feel less stressed about my finances and hopeful for a better future !😊

1 week ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Yoli,

We completely understand the hesitation that comes with starting a new financial program, and we’re so grateful you chose to take this step with us!

Service is one of our core values, so it’s wonderful to hear that our client success team has helped make your experience a positive one. Knowing we could provide some relief so you can focus on what matters most means a lot to us. 😊

We’re excited to see what else we can achieve together and truly appreciate your feedback.

Oct. 29th, 2024

check_circle

Review Source

star star star star star

Lucy Upsbaw

I am a brand new customer and I was very impressed by the representative. She was very professional, reassuring, and patient. If I had any questions she ensured I understood completely before we moved forward. Even if I received questionable information from her company she made sure I had correct information. I feel very relieved and grateful to be working with debt solutions to begin a new chapter in my life of debt free.

1 week ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Lucy,

Your review made our day!

We're so grateful to have you on board and can't wait to embark on this debt-free journey together. We're thrilled that our representative took fantastic care of you, ensuring you understood the process and providing reassurance along the way.

It warms our hearts to know that we've brought you some relief because that's what we're here for! We'll be here for you every step of the way, from regular updates to settlement offers and everything in between. Please feel free to reach out if you need anything. Thank you so much for taking the time to leave such a thoughtful review.

Oct. 22nd, 2024

star star star star star

Faalelei Faumuina

I was so pleased talking with your Representative Ring sorry for the spelling I only go by what I heard. He was excellent help me to understand how your Company's solutions works. I appreciated for his excellent knowledge of his work. Thank you so much.

1 week ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Faalelei,

Thank you so much for taking the time to share your experience with us! It really means a lot.

We’re thrilled to hear our representative took such great care of you and made sure everything was clear and straightforward.

We’re here for you, so if any questions or concerns come up, don’t hesitate to reach out. Thanks again for your feedback!

Oct. 25th, 2024

check_circle

Review Source

star star star star star

Abe Attenoukon

I have just started in the program but so far so good. Everything has been explained to me in a way that is easy to understand. I also have a sense of support with my debts that I did not have prior to applying for the Alleviate program. The people who I have communicated with all seem to be knowledgeable and caring.

1 week ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We’re absolutely delighted to have you with us, Abe! It’s wonderful that you’ve felt supported and had such a positive experience so far. 😄

We’re so happy to have been able to make things easier, and it’s great to know everything has been clear and simple.

We truly value your feedback and are genuinely excited to continue this journey alongside you. If you ever have any questions or need anything, please don’t hesitate to reach out. We’re here for you every step of the way!

Oct. 24th, 2024

star star star star star

Gema Aranda

Mr. Monterroso was so friendly and actually he was so positive about everything just his personality and speaking in the communication he had with me made me feel so comfortable and trusting in the process. He explained everything, my balances all the fees and went through the policy process. He even explained to me that if a creditor calls me, they can only call me twice per day per account and what I may do if they harass me. That was great for me because I'm getting a lot of calls from one creditor. I'm thankful I was able to speak with him. It made me feel, understanding of how it is all being completed I hope to be debt-free soon

1 month ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Gema,

Thank you for sharing your thoughts with us! We are thrilled that Mr. Monterroso provided great care and comfort to you. His dedication to helping our clients is truly remarkable, and we are pleased to see his hard work recognized.

We understand that navigating financial programs can be challenging. Please know that we are here for you every step of the way as you work towards a debt-free future. Feel free to contact us with any questions or concerns.

Sep. 13th, 2024

check_circle

Review Source

star star star star star

Stephanie Estrada

Helpful agents in explaining process! Rick M. was very helpful twice speaking to him. He made sure I understood the process and answered all my questions and concerns I had if any creditors were contacted and what the progress was. It was really good how he reminded me of how each of the fees work and explained how having lawyers on hand would be helpful if necessary. I felt at ease about the phone calls from creditors I keep getting reminder letters to pay or to negotiate with me and how to ignore unwanted calls. He filled me in on the reps who are already in contact with some of my creditors working with them. Thank you Alleviate!

1 month ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Stephanie,

Thank you for taking the time to leave such a detailed review about your experience with our representative, Rick.

We strive to provide excellent service and are so glad he exemplified this and took great care of you. We are here to support you throughout your journey, so please feel free to contact us with questions or concerns.

We greatly appreciate your feedback and look forward to assisting you again!

Sep. 9th, 2024

star star star star star

Rodney Laughlin

Sara Burnette was an outstanding representative and a pleasure to talk to and work with. She listened carefully and worked in a timely manner to solve and understand my issue. Thank you, Sara!

1 week ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Rodney,

Thank you very much for taking the time to share your experience with us! We're delighted Sara went above and beyond for you, ensuring the issue was resolved quickly and smoothly. We’ll pass along your kind words to her and the rest of the team. Please don’t hesitate to reach out if there’s anything else we can assist you with!

Oct. 29th, 2024

check_circle

Review Source

star star star star star

Liz L

Corey took the time to read into my account, assuring me that he didn’t want me to miss anything that was time sensitive. He patiently re-explained the program to me in understanding my anxious thoughts and feelings about my financial situation.

3 weeks ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Liz,

We are delighted that Corey provided excellent care for you, patiently explaining everything to ease your mind.

Please remember that we will continue to support you throughout your journey. If you have any concerns, questions, or simply want to chat about your progress, we are just a call away!

Oct. 14th, 2024

star star star star star

Teresa Taylor

She was thoroughly helpful and very patient with me. I'm deaf with my cochlear implants, where I had yo read my captions from my phone. She was patient as I kept going back and forth to different pages on my phone to websites to give her info and etc. Thank you Diamond!

3 weeks ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you so very much for taking the time to share your experience with us, Teresa!

We’re thrilled that Diamond handled your call with such care and patience. Your feedback means a lot to us, and we want you to know we’ll be here to support you every step of the way. If you ever need anything, don’t hesitate to reach out!

Oct. 11th, 2024

star star star star star

Albert M.

My agent, Joarsy, was very polite and professional. He answered all of my questions and kept me informed on what was going on. He also verified my identity (which is important to me) and made sure my account was updated and I was informed on the current status. He helped me resolved my situation to satisfaction. Overall the call only took about 15 minutes and most of the time we were waiting on other folks to do their jobs. Great experience!

1 month ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Albert,

Thank you so much for taking the time to share your fantastic experience with us! We're delighted Joarsy took great care of you and glad he resolved the situation to your satisfaction.

We truly appreciate your feedback and will pass this along to the team. Please feel free to contact us for further assistance.

Sep. 26th, 2024

check_circle

Review Source

star star star star star

Steven Pringle

2 months into the program and Alleviate’s customer service team has taken the time to calm my nerves and answer all my questions about the program. Of all the services that are out there that offer debt relief services, this one takes the cake. It’s easy and stream lined and they have been with me every step of the way so far as I’m not one who is ever late for payments. Andrea is the most recent rep I spoke with and she was amazing! She is straight forward and answered all the questions I had. I’m glad I found this company because I really don’t know what I’d be doing if I didn’t. Thank you guys and I look forward to graduating your program and being debt free! Finally!!!

2 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts, Steven. We're thrilled to have you on board and are so grateful you gave us the opportunity to help you achieve the debt-free future you deserve! We're glad that you have found our team calming and helpful and that you have felt supported throughout your journey. We're also pleased that Andrea provided you with exceptional service. Her care for our clients is truly genuine, and it is delightful to see her get recognition. Please don't hesitate to contact us if you need anything!

Sep. 9th, 2024

check_circle

Review Source

star star star star star

Lucy Stirnkorb

Cheryl was extremely personable, polite, courteous and professional. She answered my questions and gave me all my information.

3 days ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Lucy,

Thank you so much for sharing your experience with us! We’re delighted that Cheryl made such a positive impact, ensuring all your questions were answered and leaving you feeling well taken care of.

We're here for you every step of the way, so please don’t hesitate to reach out if you need anything.

Nov. 4th, 2024

star star star star star

Jackie Small

I am new to the program so I will give the company 5 stars for now based off how kind, knowledgeable and helpful the agent was yesterday. I wish I had taken down his name.

1 week ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Jackie,

We're thrilled to have you on board and so glad to hear that Rainer was kind and helpful!

We’ll be here to support you every step of the way, so please don’t hesitate to reach out if you need anything. 😄

Oct. 29th, 2024

check_circle

Review Source

star star star star star

Mitch Townsend

Rick was awesome to deal with, he helped me with a couple situations, even though he was having system issues he was patient and worked through them and we had a few laughs about it. Thanks again Rick

4 weeks ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We're delighted that Rick provided you with excellent assistance, and we truly appreciate your patience throughout the process!

Thank you so much for sharing your positive experience with us, Mitch. We'll be sure to pass along your kind words to Rick and the entire team!

Oct. 8th, 2024

star star star star star

Ivan Kwan

Ariana is doing a good job. She care to ask why I want to cancel and she understand the reason but still trying her best to keep me in the program. I do Admire that. After, no more extra questions to keep me on the phone. She explained clearly about the refund. Thanks to her. Dan C.

1 month ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Dan and Ivan,

Thank you so very much for taking the time to share your experience with us! We're delighted Ariana provided a positive and straightforward experience, despite your decision to cancel the program.

We value your feedback and are here if you need anything.

Wishing you all the best!

Oct. 7th, 2024

star star star star star

Marisa S

Alleviate Financial Solutions is been help me with my credit cards financial situation I had. I been talking to Andrea and she is always very proffesional and informing me with detail about my account and answer all my question. Tahnk you so much!

1 month ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Marisa,

We're honored to be a part of your debt-free journey and are thrilled you found Andrea helpful. Her dedication to helping our clients truly shines through and it's wonderful to see her efforts recognized.

Thank you so much for taking the time to share your experience with us. We're happy to help and are here if you need anything.

Sep. 26th, 2024

check_circle

Review Source

star star star star star

david osborne

I have been with them for a little under a year, already they have settled on most of my debt. Every person that I talk to is so kind, helpful and caring of my situation. They contact me every month to make sure that everything is as it should be, and that I am feeling good about the progress of my settlement progress. I would like to single out one employee, but they are all the best! Very professional, respectful, and most of all, kind. Thank You to all of the staff at Alleviate, my credit score is back on the rise!

2 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

David,

Thank you so much for taking the time to leave such a thoughtful and detailed review! We are committed to providing exceptional service, and it’s wonderful that you’ve felt well-informed and supported throughout your experience with our team. Your positive feedback means the world to us, and we’re thrilled that your recent experience met your expectations. We'll be sure to share your kind words with the team. Please feel free to contact us if you need anything.

Aug. 19th, 2024

check_circle

Review Source

star star star star star

MESAKE JOJI

I recently had the pleasure of working with Andrea A at Alleviate Financial Solutions, and I cannot speak highly enough of her professionalism and dedication. From our very first interaction, Andrea demonstrated a deep understanding and a genuine commitment to helping me achieve my financial goals. Andrea was incredibly patient, taking the time to explain every step of the process in a clear and understandable manner. She was able to answer my questions and provided valuable insights. Her expertise and personalized approach made me feel confident and supported throughout the entire process. What truly sets Andrea apart is her compassionate nature. She understands the stress and anxiety that often accompany financial difficulties, and she goes above and beyond to alleviate those concerns. Her positive attitude and encouraging demeanor made a challenging situation much more manageable. Thanks to Andrea's guidance and support, I am now on a much stronger financial footing. I highly recommend Andrea A and Alleviate Financial Solutions to anyone seeking expert financial assistance and exceptional customer service. Mesake J Customer

3 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Mesake,

Thank you so much for your heartfelt review! We are thrilled to hear about your positive experience with Andrea. Her professionalism and dedication are truly exemplary, and we're delighted that her deep understanding and genuine commitment made a difference.

We're glad that Andrea's patience and clear communication simplified the process. We understand the stress and anxiety that can accompany financial difficulties, and it's gratifying to know that her positive attitude and support helped make your situation more manageable.

Thank you for recommending Andrea and our services. Your kind words inspire us to continue providing exceptional assistance to all our clients. If you ever need further support, please don't hesitate to reach out.

Warm regards,

Alleviate Financial Solutions

Jul. 24th, 2024

check_circle

Review Source

star star star star star

Joe Pro (Jp)

I like how they tell me how I’m doing that they call me every three months and people like rich go above and beyond

4 days ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We're so glad you're satisfied with the program and are thrilled Rich provided such an exceptional experience!

Thanks so much for taking the time to share your feedback with us, Joe. We really appreciate it!

Nov. 1st, 2024

check_circle

Review Source

star star star star star

Rodrigo Torres

Sara B thank you so much , Cassandra and Tatiana you were great to work with also! Sending you clients Great customer service

1 week ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We're thrilled our team delivered excellent service and are always here if you need anything, Rodrigo! Thank you for taking the time to share your thoughts with us.

Oct. 29th, 2024

star star star star star

Wilma Jordan

Just started working with the company this will be my second up date call so far I like hope everything will turn out to be a success. Thank you.

1 week ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Wilma,

We're so thrilled to welcome you to the Alleviate family and are glad you're satisfied so far! We're excited to embark on this journey together and can't wait to see what will achieve. 😄

We will be here every step of the way, from your first settlement to updates and everything in between. Please feel free to give us a call if you need anything.

Oct. 24th, 2024

check_circle

Review Source

star star star star star

Francis Asagba

Alleviate has delivered as promised. This is relieving news since a previos company scammed me. In addition the Alleviate representative was knowledgeable and courteous. Francis

1 month ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your feedback, Francis. We're delighted you're satisfied with our program and can't wait to see what else we can achieve together!

Sep. 9th, 2024

star star star star star

Glen Tipton

Mr. Rick M. with Alleviate Financial Solutions contacted me to make sure that I understood their program and what my reasonability's were concerning the program, he was very through and professional in his approach, so far everything has been a pleasant experience considering my circumstances.

2 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Glen,

Thank you for taking the time to review and acknowledge Rick for his excellent service! We are thrilled that he took great care of you and that you had a pleasant experience. Please feel free to reach out if you need anything.

Sep. 13th, 2024

check_circle

Review Source

star star star star star

Dolores Sanchez

Representative was very helpful in answering my questions. Representative very knowledgeable.

1 week ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Dolores! We appreciate your feedback and are glad to assist you.

Oct. 29th, 2024

check_circle

Review Source

star star star star star

KATHLEEN AUMENDO

Floriane C. was extremely helpful today when I contacted the company! Great customer service!!!

1 week ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We set high standards for ourselves, so learning that Floraine provided excellent service means a lot to us. Kathleen! Thank you so much for reaching out and taking the time to share your thoughts with us.

Oct. 29th, 2024

check_circle

Review Source

star star star star star

amelia fuentes

Peter B. was a great help in fixing an important issue. He was efficient, knowledgeable, and made the process easy. Highly recommend!

2 weeks ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Amelia,

We're so glad that you found Peter helpful in making the process smooth and efficiently resolving the issue. Thank you so very much for your kind words and recommendation!

We can't wait to connect again and are here if you need anything.

Oct. 21st, 2024

check_circle

Review Source

star star star star star

Christy Slootmaker

I'm actually seeing results!! Im so excited to be omw to debt free. Thank you alleviate debt and all of your fantastic hard working employees!!

2 weeks ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Christy! We're thrilled you're seeing results and can't wait to see what else we can accomplish together.

We appreciate your kind words and are always happy to help!

Oct. 17th, 2024

check_circle

Review Source

star star star star star

Laura

The ear of which everything was handled for me. Everything was explained in detail and what I needed to do. Excellent service.

3 weeks ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Laura,

Thank you so much for your kind words! We strive to deliver excellent service and are delighted this has been your experience. We appreciate your feedback and are here if you need anything.

Oct. 14th, 2024

star star star star star

Ramon Pedrosa

I highly recommend you for a job well done! Thank you for your clear explanations and your generous time clarifying my financial issues!

3 weeks ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Ramon,

Thank you for taking the time to share your positive experience and recommendation! We're delighted our representative took the time to explain everything with clarity and appreciate your feedback.

Oct. 9th, 2024

check_circle

Review Source

star star star star star

Melanie Pitcock

Jonathan has been fantastic in keeping us informed on how things work with the debt consolidation and we feel blessed to have people working hard on our case

1 month ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Melanie,

We're so grateful we can be here to support you during a challenging time and are thrilled Jonathan provided a wonderful and informative experience! Please feel free to contact us if you need anything.

Oct. 7th, 2024

star star star star star

paige cowling

Rick is so professional. He is very knowledgeable and will not get off the phone with you until you are satisfied. I haven’t had this kind of customer service ever.

1 month ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We are committed to offering the best possible service and are thrilled that Rick provided you with such an exceptional experience! Thank you for your feedback, Paige. We genuinely appreciate it and will strive to maintain this level of excellence.

Sep. 16th, 2024

check_circle

Review Source

star star star star star

Dani Salguero

Andrea A. was great at helping me and clarifying how the program that I signed up for works. It's been rough going through this whole thing and not painless but progress has been made and I'm sticking with it. Thanks Andrea.

2 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We're so glad Andrea took great care of you. We understand the journey has been tough, but we're so glad you're sticking with it and seeing results! Thank you for your honest feedback, Dani. We are always here if you need anything. Thank you for your review.

Sep. 6th, 2024

check_circle

Review Source

star star star star star

Haley B

A pleasure to work with a trustworthy company. The customer service is consistently good and was the best with Josseline Perez. I appreciate all the patience, knowledge and efficient help answering my questions!

2 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Haley,

Thank you very much for sharing your feedback with us! We always aim to provide excellent service and are thrilled that this has consistently been your experience. We are even more delighted that Josseline exceeded your expectations by handling your case with great patience and care. Your review is truly appreciated, and we will pass this along to Josseline and our team.

Aug. 15th, 2024

check_circle

Review Source

star star star star star

Susan Adeva

Alleviate’s officer who assisted me today was very professional, pleasant, knowledgeable, and helpful. He explained the status of my accounts enrolled in the program very well and made it easy to understand.

2 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Susan,

Thank you so much for sharing your wonderful experience with us! We’re absolutely delighted that our representative made your experience so positive and easy to navigate. Your satisfaction is our top priority, and we’re here to support you every step of the way. If you ever need anything or have any questions, please don't hesitate to reach out. We're happy to help!

Aug. 9th, 2024

star star star star star

Michael Peterson

The CSR that assisted me was excellent. Andrea was cordial, concise and knowledgeable, she was a pleasure to work with. She handled my issues and answered my questions without wasting my time.

2 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We’re thrilled that Andrea provided you with an outstanding experience, Michael! It’s fantastic to know her service exceeded your expectations. We appreciate your feedback and are always here if you need anything.

Aug. 9th, 2024

star star star star star

Raul Bautista

Outstanding customer service and fully understand my issues. Thanks so much to your customer rep. Mr K. Paulino and Ms A. Acevedo, very professional and knowledgeable. As a retired Navy veteran, my sincere gratitude "Bravo Zulu".

3 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Raul,

Thank you for taking the time to share your fantastic experience with us! We're delighted Ms. Acevedo exceeded your expectations by delivering excellent customer service and appreciate your feedback and everything you've done for our country.

Jul. 23rd, 2024

check_circle

Review Source

star star star star star

Aracely Mendoza

Rick provided outstanding service. He was respectful, pleasant, friendly and went above and beyond to ensure our request was fulfilled. The customer service he provided was superior. His attention to detail and empathy toward our situation really was top notch!

3 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you so much for your kind words and positive feedback! We're thrilled that Rick provided you with outstanding service. It's wonderful to know that he was respectful, pleasant, and friendly, and that he went above and beyond to fulfill your request. We're proud of his attention to detail and empathy, and we're delighted that his customer service left such a positive impression on you. We'll be sure to share your compliments with Rick and the rest of our team. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Jul. 17th, 2024

star star star star star

Lisa K

Everyone I have spoken with at Alleviate has been very helpful and has explained things very well. They answered all of my questions and took me through the whole process step by step. They made a difficult situation much easier.

3 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We're grateful to support you during this challenging time, Lisa, and we're thrilled to hear that you found our team helpful! Remember, we're here for you whenever you need assistance, so please don't hesitate to reach out to us.

Jul. 12th, 2024

check_circle

Review Source

star star star star star

Barbara Brown

Today I spoke with a young lady, Arianna, who was a great help to me. She had a great personality and was very professional. I would love to have her assist me anytime. She answered all my questions and gave me information to help me in the future months. Thank you, Arianna.

3 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Barbara! We're delighted that Arianna provided such excellent assistance. Please don’t hesitate to reach out anytime you need help—we're here for you!

Jul. 12th, 2024

check_circle

Review Source

star star star star star

Carlene

Explain to me what I have to do with my own life.Saving !!. Thanks

4 days ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thanks so much for taking the time to share your feedback, Carlene!

We appreciate you sharing and are always just message or call away if you need anything. ☺

Nov. 1st, 2024

check_circle

Review Source

star star star star star

Elizabeth Vincent

Are very helpful. and I hope that things work out well for me.

5 days ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Elizabeth,

We're so glad to be of assistance and are excited to see what we will achieve together!

We will be here every step of the way, from your first settlement to updates and everything in between. Please feel free to reach out if you need anything.

Oct. 30th, 2024

check_circle

Review Source

star star star star star

Susan C Fisher

I am thoroughly impressed and very thankful for the way Chas M. covered the material in the welcome packet from Alleviate Financial Solutions. She took great care to answer all my questions and was so patient and kind even when I interrupted her to ask her to repeat or explain something! Her knowledge of the program was very evident in the way she broke things down so I was able to fully understand it! I hope that if I ever have anything come up that I need to ask I will again be blessed to be connected with her!

4 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We are thrilled that Chas provided exceptional care for you and exceeded your expectations by patiently and clearly answering your questions. We aim to provide excellent service and are delighted that this was your experience. Thank you for taking the time to leave a review, Susan! Please don't hesitate to contact us if you need anything.

Jun. 18th, 2024

star star star star star

Thomas Swift

I was having a problem and had several questions about my account. I spoke with two different account Managers before today. Neither seemed to understand what I was asking. They could not give me a clear answer. It was like they didn’t use the process themselves, no matter how many times I ask. I ask them to explain where a two thousand fee was coming form. The answer I got was that is was just an added fee, but they did not know why. Today I talked with Oscar and Alli. Finally I got the answers I was asking for. I now understand what is happening and why. They both gave me straight answer and made me understand everything. They both understood the questions and gave me the answer that made sense to me. Both Oscar and Alli deserve a gold star as far as I am concerned.

7 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for taking the time to provide us with your feedback, Thomas.

We would like to express our sincere apologies for any inconvenience and appreciate you bringing this matter to our attention. We are glad that Oscar and Alli addressed your concerns and answered your questions. Thank you for taking the time to share your thoughts with us and for recognizing the excellent work of our representatives. Your feedback means a lot to us, and we are grateful for your support.

Mar. 13th, 2024

check_circle

Review Source

star star star star star

Stephanie “STARBRIGHT” Wright Raleigh, NC

I am writing this review because I was very impressed when speaking to the representative. I've always been skeptical about receiving telemarketing calls. However upon speaking with the representative who was very professional and knowledgeable about what he was saying to the program. His honesty in answering my questions and concerns won me over and allowed me to move forward making an informed decision about the program. He provided me with information about the program and the benefits that fits my unique situation. Again his professionalism, honesty and the information he provided was the reason I decided to try the program.

8 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you, Stephanie, for taking the time to leave such a wonderful review! We understand the need to be cautious when answering calls, but we're glad you took a chance on Alleviate. We're thrilled to have you on this journey with us and to have exceeded your expectations. Knowing that our representative's service is why you chose us is heartening. We appreciate your kind words and want to welcome you to the Alleviate family!

Feb. 13th, 2024

star star star star star

Sandra Guzmán

Mr. Mark was incredibly helpful and addressed all of my inquiries about the loan. His assistance was invaluable to me.

2 weeks ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Sandra! We're thrilled Mark provided you with exceptional service. His care for our clients truly shines through and it is delightful to see him get recognition.

Oct. 17th, 2024

check_circle

Review Source

star star star star star

Llinda Freshour

I had the pleasure of talking to Diamond she was a hugh help in me understanding this process thank you

3 weeks ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Llinda,

We're delighted you found Diamond helpful and want you to know that we are here for you throughout your journey.

Please feel free to contact us with questions or concerns along the way. We're happy to help!

Oct. 11th, 2024

star star star star star

George R Valentini

Very complete and accurate review of the program The representative was avery helpful and personable.

3 weeks ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

We're thrilled our representative provided a wonderful and informative experience and are always here if you need anything, George!

Oct. 9th, 2024

star star star star star

Ricardo A Lucchino Jr

Ricardo did a fantastic job. He was very helpful and knowledgeable. I appreciated his help. I Look forward to talking to him again. Thanks !!!!

1 month ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your fantastic experience with us, Ricardo!

We're so happy Ricardo took great care of you and we are always here for further assistance if needed.

We can't wait to connect again.

Oct. 7th, 2024