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Freedom Debt Relief

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9.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: December 12th, 2024

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in consumer debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief (FDR) is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular program payments to an account to fund settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

FDR offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 32 states. It does not, however, offer debt management plans or credit counseling for those not interested in debt settlement, as Freedom Debt Relief is a debt settlement company.

On average, Freedom Debt Relief charges 24 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle an account enrolled at $5,000, it will cost around $1,200. 

View Freedom Debt Relief reviews below.

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The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After a Settlement Is Authorized and First Payment Has Been Made

Excellent Settlement Program and Debt Relief Services

As a leading debt settlement company, Freedom Debt Relief has several great advantages to its debt settlement services, including

  • Low minimum of $7,500 in unsecured debt to begin debt settlement
  • Costs between 18.25 and 25 percent of the total enrolled unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief has over 20 years of experience in the debt settlement industry. It has settled over four million accounts since its founding and settles $16 billion in debt.

Freedom Debt Relief has years of experience working with creditors on behalf of the client, the creditor, and the client. FDR will work to obtain settlements that resolve credit card debt (or any type of unsecured debt, such as personal loan debt or medical debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. People commend FDR for having good customer service, explaining debt settlement, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save them from paying a large percentage of what they owe. 

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer this tool as part of their packages.

No Fees Charged Until After a Settlement Is Settled and First Payment Hast Been Made

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to negotiate their debt and relieve their burden.

Freedom Debt Relief doesn't charge an upfront fee or any other fees until after debt is settled with creditors, the settlement has been authorized with the client, and the first payment has been made. This practice is standard for the industry. Debt relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put the monthly deposit that was agreed upon into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR's representatives will negotiate with your creditors to settle your debt.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 24 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Limited Services
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

To settle an account enrolled at $5,000, it will cost around $1,200 (or about 24 percent of the enrolled debt).

Users are charged an average of 24 percent of their total enrolled debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 18.25 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement firm still could save you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 23 percent of your total enrolled debt, but you will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement has been authorized and the first payment has been made.

However, Freedom Debt Relief’s services are high quality and could make it easier to make your way to living debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 32 states. If Freedom Debt Relief does not offer its debt relief program in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 18.25 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt. The difference between unsecured and secured debt is that unsecured debt is not backed by assets or collateral, while secured debt is.

Limited Services

Some debt relief agencies provide services outside of debt settlement, such as credit counseling, advocating for a lower interest rate on your debt, or debt management plans. However, Freedom Debt Relief does not offer these services.

As such, if you choose to go with Freedom Debt Relief to help you work toward resolving your debt, be aware that you will be signing up for a debt settlement program, and may still receive calls from a debt collector or face the risk of a negative impact on your credit score. 

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would do the following:

  • Make it clear that in some cases, FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statutes
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

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The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 18.25 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). 

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts. It's not bankruptcy and it could get you on the path to becoming debt free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan, or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation and a reliable debt relief program, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from the company during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get rid of debt faster and for less when compared to making minimum payments. With over 19 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to authorize. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 18.25%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could be eligible for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, are not eligible.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief works with a network of lawyers it makes available to help qualifying clients in these situations — at no additional cost.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

Star Rating

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4.8

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18,010 Reviews

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Edward Levene

They are perfect with people going through hard times with their debts but they establish a plan that works with your life style and the goals that you want to achieve. Just a bunch of team players helping you to achieve your goals in life and becoming debt free. I highly suggest that if you’re facing financial stress that I would hire Freedom Debt Relief to get you out of your financial situation

1 week ago

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Reply from Freedom Debt Relief

Thank you for sharing such an encouraging review, Edward! We're thrilled to hear that our program and team have been a good match for your needs and goals. Helping clients like you navigate financial challenges and work toward becoming debt-free is exactly why we do what we do. Thank you for choosing FDR!

Dec. 6th, 2024

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Peggy

This is a great company. They have helped me get my debt reduced. I would still be praying an outrageous amount on interest alone if its weren't for FDR. Thank you so much!!!

2 days ago

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Joanne Ali

I am very happy with the results I am seeing You have been doing great Job on my Account. I appreciate your support that You have given me. Thank you, For all of The Great help you are giving me. Thank you, Joanne A.

3 days ago

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Reply from Freedom Debt Relief

Hi Joanne, thank you so much for your kind words and positive feedback! We’re thrilled to hear that you’re happy with the progress on your account and the support our team has provided. Your appreciation means a lot to us, and it motivates us to continue delivering the best service possible. If there’s anything more we can do to assist you, please don’t hesitate to reach out.

Dec. 10th, 2024

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Rachel Baugh

I am so grateful for the high level support from FDR. I recently joined the program and from the very first phone conversation, I have been treated with respect, kindness and an abundance of compassion. Not only do they take time to listen to you, they are extremely knowledgeable and helpful! I was scared and my confidence level was very low before I started my journey with them and they immediately calmed me down and put my mind at ease. If you need help with your debt, please don’t let this opportunity pass you, reach out to their team and you won’t regret your decision. The process is remarkable, there the app, dashboard and all of the features that you have access to is superb! They are the BEST and I am grateful. If you commit to the program and do your part which is very easy, keep your payments on track and let them do their job, and you will get the results you deserve and crave. Stop thinking about it and just do it! I am speaking from my own personal experience and I can’t say enough about the smooth process and how fantastic their communication is on point! Good luck with your journey!

2 days ago

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Linda March

I just wanna to be quicker than possible so I can get my credit back in order and my credit score up. I would love for Freedom Debt to consider a credit for a loan to pay off my debt and I can pay you all back. You can trust me to pay faithful and on time each month. So can you look into that for me.

1 week ago

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Reply from Freedom Debt Relief

Thank you for sharing your thoughts, Linda! We understand your eagerness to regain financial stability and improve your credit score. While Freedom Debt Relief doesn’t currently offer loans, our team is committed to helping you resolve your debts as efficiently as possible through our program. Your dedication to staying on track is commendable, and we’re here to support you every step of the way. If you have any questions or need assistance, please don’t hesitate to reach out!

Dec. 6th, 2024

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Amy Denton

For the most part, the people answering the phone & helping me have been great. However, I’ve had a couple of times with someone with a thicker accent & it was hard to understand them. I felt it was rude on my part to constantly ask them to repeat themselves.

1 week ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Amy. We’re glad to hear that most of your interactions with our team have been positive and that our representatives have been helpful.

We understand how important clear communication is, especially when discussing something as personal as your financial journey. We truly appreciate your patience during those moments when communication was challenging and encourage you to let us know if you ever need clarification or assistance in the future. Your comfort and understanding are our priority, and we want to ensure every conversation meets your expectations.

Dec. 6th, 2024

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Linda deHaro

I cannot say enough good things about this company! I truly feel they are a great company and have stopped creditors from calling and harassing me and have got me back on track with my finances and my life!! I would highly recommend them to everyone if you need this type of help!! I can breathe again!! Thank you FDR for giving me my sanity back!! ❤️

19 hours ago

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Tatiana

I had a positive experience with the support team, who were friendly and genuinely wanted to help my situation. Although I wish I hadn't needed to reach out, I feel confident that I made the right choice in seeking assistance. Their help was invaluable and made a significant difference for me.

3 weeks ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Tatiana! We’re delighted to hear that our support team made a positive impact and that you feel confident in your choice to join Freedom Debt Relief. Your progress and peace of mind mean everything to us, and we’re honored to be part of your journey.

Nov. 22nd, 2024

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Stephanie

I appreciate the consistent communication from the team, as they keep me informed through calls and texts. Everyone has been friendly and genuinely wants to help. However, I'm uncertain about my situation due to my credit score drop, which makes me feel conflicted about the whole process. It's a necessary step, but I wish it weren't.

3 weeks ago

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Reply from Freedom Debt Relief

Thank you for sharing your feedback, Stephanie. We understand how challenging it can be to see a dip in your credit score, especially during the early stages of the program. Please know that the program is designed to help you reduce debt in the long term, and although there may be some temporary effects on your score, the ultimate goal is to improve your financial situation and help you achieve lasting relief.
Please let us know how we can continue to support you !

Nov. 22nd, 2024

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Stephanie

I had an excellent experience with the customer service; they were always available to address my questions and concerns. Signing up for debt relief services through Freedom Debt Relief has left me feeling positive about my decision. Highly recommend for anyone seeking support!

3 weeks ago

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback, Stephanie! We’re so glad to hear that you had an excellent experience with our customer service team and that you're feeling positive about your decision. Your recommendation means a lot to us, and we're honored to support you on your journey toward financial freedom.

Nov. 22nd, 2024

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Anonymously

I had a great experience with the service. There were no issues, and the team was quick and responsive. I'm really glad I went through with it; it turned out to be easier than I expected. I feel good about the whole process, despite needing to move for privacy during the call. Overall, I’m satisfied!

3 weeks ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience! We’re thrilled to hear that the process has been smooth and easier than you expected. Your comfort and satisfaction are top priorities for us, and we're glad we could meet your expectations.

Nov. 22nd, 2024

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Tammi

I appreciate the constant updates I receive, whether through phone calls or texts, keeping me informed about everything. However, I'm uncertain about my credit situation as it has recently declined, leaving me undecided about my next steps. Overall, I value the communication but hope for clarity on my credit.

3 weeks ago

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Reply from Freedom Debt Relief

Thank you for your thoughtful feedback, Tammi. We’re glad to hear that you appreciate the consistent updates and communication from our team—it’s important to us that you stay informed throughout your journey.

We understand your concerns about your credit situation. While credit scores may temporarily decline during the program, many clients find they can rebuild their credit over time once their debts are resolved. If you’d like, we’d be happy to discuss your specific situation and help provide more clarity on your next steps.

Please don’t hesitate to reach out—we’re here to support you!

Nov. 22nd, 2024

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Victoria

I had a great experience with the service; everything was taken care of without any issues. I'm relieved to see that my commitment is almost paid off, and it turned out to be easier than I initially thought. Overall, I'm very satisfied and would recommend it to others!

3 weeks ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Victoria! We’re thrilled to hear that everything went smoothly and that you’re nearing the completion of your program. It’s wonderful to know that the process turned out to be easier than expected and that you’re satisfied with the service.

Nov. 22nd, 2024

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Vonelle

I had a quick and responsive experience, although I had to move to a different room for privacy during the call. The representative was patient and repeated the questions when needed, which helped me feel comfortable discussing my concerns. Overall, I felt good about the interaction.

3 weeks ago

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Reply from Freedom Debt Relief

Thank you for sharing your feedback, Vonelle! We’re glad to hear you felt comfortable during your interaction with our representative and appreciated their patience. Ensuring our clients feel supported and at ease is a priority for us, so it’s great to know your experience was positive.

Nov. 22nd, 2024

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Kenneth Feathers II N/A

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1 month ago

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Reply from Freedom Debt Relief

Thank you for your kind words and for sharing your experience, Kenneth! We’re delighted that our guest relations and representatives have been supportive and informative in helping you work toward financial freedom. It's great to hear that the process has been smooth and that you feel comfortable and well-informed every step of the way. We're honored to assist in reaching your financial goals and look forward to celebrating your debt-free future with you! Please reach out anytime you have questions—our team is here for you.

Nov. 6th, 2024

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Sisina

When I reached my decision to admit I can no longer pay my Credit card bills. I researched on line for the best debt relief company. Freedom DEBT RELIEF is one of the top 2 debt relief companies. So I made the call. My Credit was "Good". I was never late on my payments. But, when I "retired". My reality changed. I am now living on a fixed income and cannot pay my Credit Card payments. Thanks to Freedom DEBT RELIEF I can breath, and have Paid Off 1 of 7 Credit Cards already.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience! We're glad to hear that Freedom Debt Relief has been able to help you breathe easier and that you've already paid off one of your credit cards. Transitioning to a fixed income can be challenging, but it sounds like you're on the right path. If you have any further questions or need assistance, feel free to reach out!

Oct. 29th, 2024

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Thank You, Thank You

It has been a pleasure working with this company. They seem to always have the time to make me feel a little bit better as I move ahead in my life.. Thank You all very much.

15 hours ago

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Dannetta

Their are two sides too a coin the positive and the way people treat one another I can say debit is a,right in my book.

2 days ago

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Diana Cardenas

I just started the program, and already feel positive and such a relief to know that I'm in the road to being debt free! I've experienced such great support and and thorough explanation about the program. Marukh is awesome and know that she'll be right by my side if needed! Thank you

14 hours ago

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Frances Ayala

FDR make it easy for me to pay down my debt. All I need to do is make sure my payments to FDR on time and they handle the rest. I forward any communications I receive from my creditors and FDR contacts them. I feel peace of mind knowing that Freedom Debt Relief is handling my case efficiently.

16 hours ago

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Benjamin Smits

Very friendly service. One creditor filed a claim and the legal team handled the claim, albeit with a small additional fee. Other than that, no additional costs and professionally managed payment options and an easily accessible dashboard with complete information give me confidence that things are being handled properly.

1 day ago

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Stanley Shotwell II

Never would I have dreamed that such an organization exists to help you get out of debt by reducing what you owe and taking the reins in getting the best settlement! My experience has been nothing but great and, most of all, a big relief while navigating paying off debt. I don’t know where I’d be without FDR in my corner.

2 days ago

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Lucien

Really in the beginning I was unsure But I stayed the coarse Now I’m completely satisfied Can’t wait until I get extra money so that so that they can make more settlements

2 weeks ago

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Reply from Freedom Debt Relief

Thank you for sharing your journey, Lucien! It's natural to feel uncertain at the start, but we're thrilled to hear you've stayed the course and are now satisfied with your progress. Your commitment is inspiring, and every step brings you closer to your goals. We’re here to support you, and extra contributions can indeed help speed up settlements. Keep up the great work—you’ve got this!

Dec. 4th, 2024

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Jacqueline

When I started this journey I didn’t know what to expect I am slowly becoming comfortable with my decision to jump into this program. You guys have been excessible each time I call with a concern. I wish I could contribute more into my acct.Hopefully with God’s will I can get thru this a little faster!

3 weeks ago

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Reply from Freedom Debt Relief

Thank you for sharing your thoughts, Jacqueline! We’re so glad to hear that you’re becoming more comfortable with the program and that our team has been accessible and supportive when you’ve needed us. Every step you’re taking brings you closer to your financial goals, and we’re here to support you along the way.

Nov. 22nd, 2024

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Phyllis

I had a great experience with customer service when I felt threatened by a creditor. The representative guided me step by step, easing my fears completely. Signing up was the best decision I've made, especially as I was considering bankruptcy. I faced challenges with identity theft and a bank's lack of cooperation, but this support has been invaluable.

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Phyllis! We’re so glad our customer service team could help ease your fears during a challenging time. It's wonderful to hear that signing up has made such a positive impact, especially with the difficulties you faced. We’re here to continue supporting you through every step of your journey to financial relief.

Oct. 22nd, 2024

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Susan

I never thought I’d be getting this kind of help paying down my debt, but FDR has made a huge impact on my debt and I feel so thankful and grateful for them!! I can finally sleep at night! If you’re hesitant about taking the first step towards debt relief, just go for it. You’ll never regret it! Everyone is so nice and friendly… just do it!!!

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your experience, Susan! We're thrilled to hear that we've made such a positive impact on your debt and brought you peace of mind. It's wonderful to know that you're feeling relieved and supported by our team. Your advice to others is so encouraging—taking that first step can truly make a difference!

Oct. 17th, 2024

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Patricia

I've had a great experience with Freedom Debt Relief. They provide prompt responses and professional support, helping me manage my debt effectively. Their negotiation skills have been invaluable, especially when dealing with high interest rates. I'm feeling more at ease knowing they are on my side, assisting me in getting back on track financially.

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Patricia! We're thrilled to hear that our prompt responses and support have been helpful in managing your debt. It's great to know our negotiation efforts have provided some relief, especially with high interest rates. We're honored to be part of your financial journey and are committed to helping you get back on track!

Oct. 17th, 2024

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Richard

I am working with FDR a second time, and the experience is excellent. The only problem I have encountered has been accessing the Client Dashboard as a returning client. There is apparently a difficulty accessing the Client Dashboard since my first time around with this company. I would guess this is an IT problem. I have been choosing to phone FDR to work around my inability to access the Client Dashboard, and I normally work with a representative rather quickly and without taking much time.

2 months ago

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Reply from Freedom Debt Relief

Thank you for your continued trust in FDR, Richard! We’re happy to hear your experience has been excellent overall. We apologize for the issue you’ve had accessing the Client Dashboard and appreciate your patience. Our team is always here to assist over the phone in the meantime, and we’re working on resolving the technical issue. We value your feedback and look forward to continuing to support you!

Sep. 19th, 2024

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Alisa Sanders

Things are going well , I feel relieved a big weight is lifted off my shoulders I'm thankful for each and every one of you

1 week ago

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Reply from Freedom Debt Relief

Alisa, thank you for your wonderful review!

Dec. 6th, 2024

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Drew Schmidt

Hi, This is the first time using FDR and have no complaints at all. Customer service is tip top awesome. FDR will work with you, in every aspect necessary to help reduce your debt. All they require is consistency on our part to maintain a promising payment and time. FDR understands personal affairs do happen which a payment needed to be skipped, but it happens. Their is nothing negative about this program. I would recommend this program to anyone. FDR is by far #1 in my book! Many Blessings to all the employers at Freedom Debt Relief, you all are Great! Regards, Andrew Andrew

2 weeks ago

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Reply from Freedom Debt Relief

Hi Andrew, thank you for your heartfelt feedback and kind words about Freedom Debt Relief! We're so glad to hear that your experience has been smooth and that our customer service has met your expectations. It's true that consistency plays a big role in the program's success, and we're here to support you through any challenges along the way. Your recommendation means the world to us, and we'll share your blessings with the entire team. Thank you for trusting us with your journey toward financial freedom!

Dec. 4th, 2024

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Vf

Freedom debt relief has being greatly appreciated and help me and help ease my mind not having to worry about creditors they help me pay off of some of my credit loans I mean I'm paying what I can but they've been very wonderful and the staff is great and I really appreciate all their efforts and their time and appreciate everything they've done for me

4 weeks ago

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Reply from Freedom Debt Relief

Thank you for your kind words! We’re so glad to hear that Freedom Debt Relief has helped ease your worries and made progress on resolving your debts. Our team is dedicated to providing supportive and effective service, and it’s wonderful to know that their efforts have made a difference for you. Remember, every step you take in this program brings you closer to financial freedom, and we’re here to help every step of the way. If you ever have questions or need assistance, don’t hesitate to reach out! We appreciate your trust in us.

Nov. 18th, 2024

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Verified Customer

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Shari

I had a great experience with customer support. They patiently answered all my questions, even reiterating details multiple times until I felt comfortable. While I dislike having to delay card payments, their assistance has saved me money and provided peace of mind. Overall, I'm feeling much better about my situation now!

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Shari! We're glad our customer support team could provide the clarity and reassurance you needed. It's great to hear that you're feeling more at ease and that we've been able to help you save money while navigating your situation. We're here to support you every step of the way!

Oct. 22nd, 2024

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Verified Customer

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Anonymous

I had a great experience with customer support. They were quick to answer my questions and provided excellent guidance. Their help exceeded my expectations, and I feel confident in my decision to work with them. Overall, I'm very satisfied with the service I've received!

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with our customer support team. Providing quick answers and excellent guidance is what we strive for, and we’re so happy to know that we exceeded your expectations. Your confidence in choosing to work with us means a lot, and we’re here to continue supporting you every step of the way. Thanks again for trusting Freedom Debt Relief, and we’re glad to have you with us!

Oct. 10th, 2024

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Verified Customer

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Nita

I've had a fantastic experience with this company. Every time I called, their team was helpful and informed, making me feel supported. Compared to my previous provider, this service has been a breath of fresh air. They listen, understand my problems, and work with me to find solutions. Overall, it's been a great journey so far!

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for your fantastic feedback, Nita! We’re thrilled to hear that your experience with Freedom Debt Relief has been so positive and that our team has been helpful and supportive every time you’ve reached out. We’re especially glad to know that you’ve felt listened to and that we've been able to work together to find solutions. It’s wonderful to hear that your journey with us has been a breath of fresh air compared to previous experiences. If you ever need anything moving forward, we’re always here for you. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Verified Customer

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Melvin

I had a great experience! The team was understanding and worked with me to find solutions to my problems. Their service left me feeling very satisfied, and I appreciated their efforts to help me reach a conclusion. Overall, I was happy with how everything turned out!

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Melvin! We're thrilled to hear that you felt understood and supported throughout the process. It's our goal to help find the best solutions for our clients, and we're glad you’re satisfied with the outcome. We appreciate your feedback!

Oct. 22nd, 2024

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Verified Customer

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Michelle k miller Des Moines, IA

I had a great experience with the service. The staff were nice and incredibly helpful, which made me feel very good about my visit. Overall, I was really happy with the assistance I received and would recommend them to others!

2 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Miller! We're so glad to hear that you had a positive experience and felt well taken care of by our team. It’s great to know that you would recommend us to others. We're here to help whenever you need us!

Oct. 22nd, 2024

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Verified Customer

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William

I had an amazing experience! The staff took the time to explain everything thoroughly, even re-explaining when I got lost. They were always available to answer my questions, which gave me comfort and confidence in their support. I feel much better now and can sleep peacefully knowing everything will be okay.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your amazing experience, William! We’re so glad to hear that our staff took the time to thoroughly explain everything and re-explain when needed—your comfort and understanding are incredibly important to us. It’s wonderful to know that we’ve been able to provide the support that gives you peace of mind and confidence in the process. Helping you feel at ease and sleep peacefully is exactly what we aim for. If you ever have any more questions, we’re always here for you. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Verified Customer

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Pamela

I had a great experience with customer support. They were always nice, helpful, and easy to reach. Whenever I had questions, they promptly answered them, making the process smooth. I felt good about the interaction overall, despite some confusion. Highly satisfied with the assistance provided!

2 months ago

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Reply from Freedom Debt Relief

Thank you for your great feedback, Pamela! We’re happy to hear that you had such a positive experience with our customer support team. It’s wonderful to know that they were always nice, helpful, and easy to reach, making the process as smooth as possible. We’re also glad that any confusion was addressed promptly, leaving you highly satisfied with the assistance provided. If you ever have more questions, we’re here to help. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Verified Customer

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Martha

I had an outstanding experience with Freedom Debt Relief. Their service has been excellent, and every time I called, the staff was helpful and informative. Compared to my previous company, my experience has improved significantly. I'm grateful for their great work and support throughout the process.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for your wonderful feedback, Martha! We’re delighted to hear that you’ve had an outstanding experience with Freedom Debt Relief and that our team has been helpful and informative every time you’ve called. It’s great to know that your experience with us has been a significant improvement compared to your previous company, and we’re grateful for the opportunity to support you throughout this process. If you ever need further assistance, don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Verified Customer

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Roseann

I've had a fantastic experience with their customer service. They are always quick to respond and incredibly friendly, making me feel valued. Every interaction has been positive, and I truly appreciate their support. Choosing their service has been life-changing, giving me a sense of freedom to start anew. I'm really grateful!

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for your heartfelt feedback, Roseann! We’re thrilled to hear that you’ve had such a fantastic experience with our customer service team. It’s wonderful to know that our quick responses and friendly support have made you feel valued with each interaction. We’re especially happy to hear that choosing our service has been life-changing for you, giving you a sense of freedom to start fresh. Your gratitude means the world to us, and we’ll continue to be here to support you on your journey. Thanks again for trusting Freedom Debt Relief!

Oct. 10th, 2024

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Verified Customer

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Stephanie

I had a fantastic experience! The team was incredibly friendly and responsive, answering all my questions thoroughly and promptly. They made the settlement process clear and manageable, which gave me a sense of freedom to start over. While I dislike letting my cards go behind, their support has truly saved me money and helped me immensely.

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your fantastic experience, Stephanie! We’re so glad to hear that our team was friendly, responsive, and thorough in answering all of your questions. It’s great to know that the settlement process was made clear and manageable for you, helping you feel a sense of freedom to start over. We understand that letting your cards go behind can be difficult, but we’re happy that our support has saved you money and provided the help you needed. If you ever need further assistance, we’re always here for you. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Verified Customer

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Anonymous

I've always received prompt and satisfactory answers when I called for help. They guided me effectively through issues, ensuring I understood everything. I feel very confident in their handling of my needs, and choosing them was one of the best decisions I've made. Their immediate responses and support have been invaluable.

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience! We’re so pleased to hear that you’ve always received prompt and satisfactory answers when reaching out to our team. Ensuring that you feel confident and informed throughout the process is one of our top priorities, and we’re thrilled that choosing Freedom Debt Relief has been such a positive decision for you. Your trust in us means a lot, and we’re here to continue providing the immediate support and guidance you deserve. Thanks again for being a part of the Freedom Debt Relief family!

Oct. 10th, 2024

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Verified Customer

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Anonymous

I had a great experience with the customer service; they were very informative and helpful. Signing up for debt relief services through Freedom Debt Relief was straightforward, as I came across it online. Overall, I'm satisfied with my decision and the support I received.

2 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words! We’re happy to hear that our customer service team was informative and helpful throughout your experience. It’s great to know that signing up was easy, and we’re glad you're satisfied with the decision and support you received. We're here to continue helping you on your debt relief journey!

Oct. 22nd, 2024

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Verified Customer

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Vivian

I had a great experience! The staff was incredibly polite and knowledgeable, answering all my questions with professionalism and timeliness. I left feeling extremely satisfied and confident in the service provided. Highly recommend!

2 months ago

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback, Vivian! We're thrilled to hear that you had such a positive experience with our staff and that their professionalism and knowledge left you feeling confident. We truly appreciate your recommendation!

Oct. 17th, 2024

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Verified Customer

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James

I had a consistent experience with their service, as I received the same information each time I called. They were helpful and explained everything clearly. However, I did feel some negative impact on my credit, which was concerning. Overall, my experience was positive despite the credit issue.

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, James. We're glad to hear that you found our service consistent and helpful, and that everything was clearly explained. We understand your concern regarding the impact on your credit score, and we appreciate your patience as we work through the process. We're here to help guide you toward financial relief, and we're committed to addressing any concerns you may have.

Oct. 22nd, 2024

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Verified Customer

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S Gill Oroville, CA

I am very pleased with the service I received. The professionals provided consistent information and kept me updated on my debt. After a previous unsatisfactory experience with another company, I am relieved to have found a team that truly works for me. I feel confident and satisfied with their support.

2 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Gill! We're so glad to hear that you feel confident and supported with our service, especially after a less-than-ideal experience elsewhere. Consistency and communication are important to us, and we're happy to know we could meet your expectations. We're here for you every step of the way!

Oct. 17th, 2024

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Verified Customer

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Oralia

Freedom Debt Relief has been incredibly helpful in managing my debt. Their team is professional and responsive, always answering my questions promptly. They understand my situation and negotiate on my behalf, which has been a relief compared to my previous experience with another company. I'm grateful for their support.

2 months ago

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Reply from Freedom Debt Relief

Thank you for your kind feedback, Oralia! We're so glad to hear that our team has been helpful and responsive in managing your debt. It's our priority to provide you with the best support possible, and we're grateful for the opportunity to assist you. We're happy you're finding relief and look forward to continuing to help you on your journey!

Oct. 17th, 2024

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Verified Customer

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Sebastian

I had a fantastic experience with their customer service. They were professional, respectful, and quick to respond to my inquiries. The communication was excellent, with regular updates and support throughout the process. I wish I had signed up sooner, as they have been incredibly helpful and supportive. Highly recommend!

2 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Sebastian! We're delighted to hear that you had a fantastic experience with our customer service team. It’s great to know that our professionalism, communication, and support made a positive impact. We’re here to help every step of the way, and we truly appreciate your recommendation!

Oct. 17th, 2024

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Verified Customer

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Nabryan

I had a great experience with customer service; they were professional and respectful, which made me feel valued. Additionally, I feel confident about my decision to sign up with them, especially considering my previous situation. Overall, I'm very satisfied with the service provided.

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Nabryan! We're thrilled to hear that our customer service team made you feel valued and respected. It's great to know you feel confident in your decision to work with us, and we're glad we could assist you in your journey. If you ever need further support, we're here for you!

Oct. 17th, 2024

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Verified Customer

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Lark

I've always found the service to be prompt, user-friendly, and transparent. They explain everything clearly and follow through on their commitments. Overall, I had a very positive experience and felt well-informed throughout the process.

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Lark! We're thrilled to hear that our customer service team made you feel valued and respected. It's great to know you feel confident in your decision to work with us, and we're glad we could assist you in your journey. If you ever need further support, we're here for you!

Oct. 17th, 2024