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Freedom Debt Relief

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9.9

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Author: Kaitlyn Short

LAST UPDATED: January 15th, 2026

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in consumer debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief (FDR) is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular program payments to an account to fund settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

FDR offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 32 states. It does not, however, offer debt management plans or credit counseling for those not interested in debt settlement, as Freedom Debt Relief is a debt settlement company.

On average, Freedom Debt Relief charges 24 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle an account enrolled at $5,000, it will cost around $1,200. 

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The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After a Settlement Is Authorized and First Payment Has Been Made

Excellent Settlement Program and Debt Relief Services

As a leading debt settlement company, Freedom Debt Relief has several great advantages to its debt settlement services, including

  • Low minimum of $7,500 in unsecured debt to begin debt settlement
  • Costs between 18.25 and 25 percent of the total enrolled unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief has over 20 years of experience in the debt settlement industry. It has settled over four million accounts since its founding and settles $16 billion in debt.

Freedom Debt Relief has years of experience working with creditors on behalf of the client, the creditor, and the client. FDR will work to obtain settlements that resolve credit card debt (or any type of unsecured debt, such as personal loan debt or medical debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. People commend FDR for having good customer service, explaining debt settlement, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save them from paying a large percentage of what they owe. 

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer this tool as part of their packages.

No Fees Charged Until After a Settlement Is Settled and First Payment Hast Been Made

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to negotiate their debt and relieve their burden.

Freedom Debt Relief doesn't charge an upfront fee or any other fees until after debt is settled with creditors, the settlement has been authorized with the client, and the first payment has been made. This practice is standard for the industry. Debt relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put the monthly deposit that was agreed upon into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR's representatives will negotiate with your creditors to settle your debt.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 24 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Limited Services
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

To settle an account enrolled at $5,000, it will cost around $1,200 (or about 24 percent of the enrolled debt).

Users are charged an average of 24 percent of their total enrolled debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 18.25 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement firm still could save you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 23 percent of your total enrolled debt, but you will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement has been authorized and the first payment has been made.

However, Freedom Debt Relief’s services are high quality and could make it easier to make your way to living debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 32 states. If Freedom Debt Relief does not offer its debt relief program in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 18.25 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt. The difference between unsecured and secured debt is that unsecured debt is not backed by assets or collateral, while secured debt is.

Limited Services

Some debt relief agencies provide services outside of debt settlement, such as credit counseling, advocating for a lower interest rate on your debt, or debt management plans. However, Freedom Debt Relief does not offer these services.

As such, if you choose to go with Freedom Debt Relief to help you work toward resolving your debt, be aware that you will be signing up for a debt settlement program, and may still receive calls from a debt collector or face the risk of a negative impact on your credit score. 

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would do the following:

  • Make it clear that in some cases, FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statutes
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

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The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 18.25 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). 

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts. It's not bankruptcy and it could get you on the path to becoming debt free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan, or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation and a reliable debt relief program, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from the company during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get rid of debt faster and for less when compared to making minimum payments. With over 19 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to authorize. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 18.25%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could be eligible for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, are not eligible.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief works with a network of lawyers it makes available to help qualifying clients in these situations — at no additional cost.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

Star Rating

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4.7

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19,451 Reviews

Review Breakdown

5 grade

82%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

2%

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Phil Nua, AS

Great customer service — every time I called someone had an answer and diligently looked into my issue. The process was a bit lengthy but the reps stayed patient and helpful throughout. Overall a wonderful, satisfying experience; I was thrilled with the support.

2 days ago

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Sherrie

A person can't go wrong with company!! They have your best interest at heart and they move so fast in helping you settle your debt. You will love them as much as I do !! Don't go another day with debt hanging over your head contact FDR !! NOW!! Thank me later!

2 days ago

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Lexeniel Tapongot

This company as a whole, its employees and affiliates, is a blessing in disguise. A financial restart, not a shortcut. A much needed assistance when bankruptcy is at the corner of the street. A stepstool to come back and be better.

2 days ago

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Jacquelyn Dormandy

I wanted to work with Freedom Debt Relief to move away from feeling overwhelmed to financial freedom. They were great through the entire process and felt like a priority. I recommend them for anyone who is feeling overwhelmed with debt - they are on your side.

4 days ago

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Maurleen Lindheim

I gave freedom debt a five star rating because it’s a very good company to help you out with your debts. I’m very grateful for them. Every time I call them, they will answer my calls and answer all my questions. Thank you, freedom debt relief for helping me out.

4 days ago

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Latina Nua, AS

Fantastic customer service — they're always there to help and diligently find answers when I call. I feel great and far less stressed: I just deposit into my dedicated account and they take care of the rest. Thrilled with the experience.

2 days ago

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Gabriela

So far, it’s working out for me. I got my first notification for a settlement in December. Everytime I talk to customer service, I’ve always received excellent customer service.

2 days ago

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Manuel

I liked that all my debts I submitted have been settled. Hopefully everything will be cleared up payment wise in 2 more years. That will be the time designated of 4 years they said I would be debt free. Can't wait it will be wonderful. Just hasn't been real easy, but I stuck with the program. The outcome like I say will be wonderful.

3 days ago

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Anthony Ver Doorn

Have been in the program for about 7 months now. I have had 3 accounts settled and more to come. I am happy with the settlements that have been made so far, just wish the others would come quicker. I understand the process so I am patiently waiting for things to keep moving.

4 days ago

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Marlene Bergman

Very good customer service in handling my questions in a timely manner. All of the representatives made time for all my questions and concerns. It’s been very informative and helpful going thru the process of dealing with my debt

4 days ago

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Mia Felix

The best company to ever work with if you are having issues with credit card debt. I am almost done and complete. Thanks to them they have always been there from small problems to big problems. Freedom debt relief is number one!

1 week ago

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Tamie Nelson

Have always been informeative and polite and professional when I have had questions or concerns regarding my situation. I’ve been very stressed about the outcome and wondering if it’s possible to get back on track again and they have helped me to sit back and know that it will all work out

1 week ago

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Janis Harmon

I chose to work with Freedom Debt Relief because my initial contact was with Greg Withers. He was not only knowledgeable, polite, and extremely helpful. He explained how the program worked to me thoroughly. And I am grateful for him and grateful for this company.

1 week ago

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Winifred Nuhn

It’s a legit company and they are so helpful that I have appreciated everything that they have done for me I talked to different people, but I can’t remember everybody’s name but I’ve never talked to anybody that doesn’t talk to me rude or anything. They talk to me so nice and nicest company I’ve ever dealt with thank you.

1 week ago

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Jessica

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1 day ago

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Linda

We needed help in a very disturbing time and an unfamiliar situation. They were great people who helped us thru this traumatic situation. Thank you.

1 day ago

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Reply from Freedom Debt Relief

Hey Linda, thank you so much for your kind words. We understand how difficult these situations can be, and we are grateful we could be there to support you through it. Wishing you all the best.

Jan. 16th, 2026

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Carolyn Nua, AS

It's been good overall. They helped me and handled everything well. Having used them before, I was confident it would be handled properly, and my expectations were met.

2 days ago

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Sara Caron

FDR has made my life so workable! The people at customer service and legal are kind, compassionate, understanding, honest, and professional. I'm so glad I took this route.

3 days ago

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Karon Fechner

Everyone at FDR has been very helpful when I call in for assistance. FRD always updates me when a new client has been resolved. I am very happy with FRD!!

4 days ago

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Melanie Gonzalez

So far so good with FDR. Paid off one of my creditors. Working on the other two. Saving me half of the debt I owed. I couldn’t do this without FDR. Thank you.

4 days ago

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Margaret McBride

They have been a positive influence in my with their help I am making better choices for my future they are helpful knowledgeable conscientious I definitely have told my friends about them

1 week ago

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Susan Cross

I’m just into the program and so far I have nothing to complain about. It is different from other programs there they place all accounts on notice and pay out… I think this is a better route. Check back with me in another 4 months.

1 week ago

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Susan Romani

I didn't know how to turn my debt around, or who could help me. So glad I took a chance on calling Freedom Debt Relief. They helped me get back on track in a matter of half the time it would have taken to do it on my own.

1 week ago

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Lorena

I'm working with Freedom because their the only company that would help me. I very happy with their service,they keep me well info

2 days ago

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Wanda Thompson

They have worked with me twice and have been very understanding. Answered all my questions and helped make payments fit my budget.

4 days ago

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Maria Telles

FDR helped me regain my finances. They let me know what was going on every step of the way. I would highly recommend them to my friends and family.

4 days ago

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Jay Borstein

I have been sued by a creditor and I forwarded the subpoena to legal department. Haven’t heard from them at all! I called them and my call disconnected while talking to them! They never called me back. I don’t recommend them. The had a loan company call me to offer a loan package at a Hugh rate and lengthy repayment terms

1 week ago

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Kyle Wilson

Great experience, very patient, detailed and take good care of the clients. They were sympathetic to my situation and helped me with my finances and debts

1 week ago

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Marco Antonio Martinez

I have a big debt I’m struggling to pay and it’s a better way to do it. Bad thing is that my credit got destroyed baldy. But it’s part of the gig eventually it should get better

1 week ago

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Judith Vera

Freedom Debt Relief has been a very important tool to ensure I pay my debts with no worries and stress free. They have made this possible for me and I am grateful for that.

1 week ago

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Yelena Weiss

Thank you very much for your help and support. I am very much appreciated. Unfortunately there's something is going on with internet, it is loading all the time. I couldn't sent you my appreciations a few days ago., some restrictions . Again you do great job! Iam impressed. Kind regards. YelenaWeis

1 month ago

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Reply from Freedom Debt Relief

Thank you Yelena, we truly appreciate your kind words and patience. We’re glad to hear you’re impressed with the support you’ve received and are happy to be here for you.

Thank you for being a valued client of Freedom Debt Relief!

Dec. 18th, 2025

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Kristine

Because I was drowning in debt and all my paycheck was going towards my credit card payments and then I was having to use my credit cards to feed my family and pay my other bills. It was a never ending cycle. Freedom debt relief helped break this stressful cycle and got me back on track with managing my budget the right way.

1 month ago

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Reply from Freedom Debt Relief

Hello Kristine, thank you for sharing your story. We’re glad to hear our program helped break that stressful cycle and supported you in getting back on track with your budget.

Thank you for being a valued client of Freedom Debt Relief!

Dec. 18th, 2025

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Raymond Reyes

At first it was kinda overwhelming because I had all these creditors calling or writing me little by little it was less communication then slowly creditors were getting paid off and I felt relieved just took patience and time before I knew it they were all paid off Thank you Freedom debt relief

1 month ago

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Reply from Freedom Debt Relief

Hi Raymond,

Thank you for sharing your experience with us. We understand how overwhelming things can feel in the beginning, especially with constant calls and letters from creditors. We're so glad to hear that over time the communication eased, your settlements were completed, and you were able to feel that sense of relief you deserved. Your patience and trust in the process truly paid off.

If you need any further assistance, please call us at 800-655-6303.

You can also log into your Client Dashboard anytime at www.fdrclient.com for updates on your account.

Thank you for being a valued client of Freedom Debt Relief!

Dec. 9th, 2025

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Gonzalo Delacrus USA

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1 month ago

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Reply from Freedom Debt Relief

Hi Gonzalo,

Thank you for sharing your experience! We're glad to hear that you’re pleased with the progress so far and that our team has been able to assist with some of your creditors. We look forward to continuing to support you on your journey to becoming debt-free.

Thank you for being a valued client of Freedom Debt Relief!

Dec. 5th, 2025

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Oralia Montiel

I join Free Debt Relief to be debt free and not leave any credit cards bills. I will pay them in less time .

2 days ago

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Ken Rollek

I was deep in debt so far they have gotten one settlement and I’m told there working on more Thanks

3 days ago

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Mary Pfaus

I have worked with this company before and they took care of my needs and concerns with satisfying results

3 days ago

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Jason Armstrong

The friendly staff left a great impression, were easy to talk to and developed a manageable plan to snowball my debt.

3 days ago

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Jason Garcia

i love how the program helps you fix debt from creditors and has your legal backing if a lawsuit arises. ♥️FDR!

4 days ago

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Margaret Powell

You can stop texting me reviews. I’m dedicated and appreciate your contact but it’s overwhelming

4 days ago

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Melva Bridgewater

I have had good service and experience with Freedom debt relief they explain every step so you can understand it

4 days ago

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Mary Artibee

At first worried, but the path led me to a finish line to start going forward and I am hoping that moving forward is a quick lane. Thanks.

1 week ago

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Sondra Cloud

They gave me a reasonable monthly payment, and took care of my debts. The people I worked with were very nice and friendly.

1 week ago

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Esther Turner

I am so happy it's one of the best things I've done ✔️ with regards to my finances. I will definitely recommend 👌

1 week ago

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Herman Stampley

I gave you five star because you are a five star company you do great work and you get me out of my troubles and I thank you you are the best

1 week ago

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Anthony Rhodes

Yall are very friendly and have started on a lot of my stuff already but I know it can be a long process but hoping to get the waters edge thing squared away so I can find a rental. It’s only been like two months or so I believe I have been with yall but can’t really give much more till I see more movement on all that but other than that I recommend so far!

1 week ago

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Karen Hill

I had so much debt and didn't know where to turn, after speaking with a debt consolidation agent for over 2 hrs I knew that I could finally let go of the anxiety I was dealing with and they would help me

1 month ago

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Reply from Freedom Debt Relief

Hi Karen,
We’re so glad to hear that speaking with our team brought you relief during such a stressful time. You’re not alone we’re here to help you move forward with confidence.
Thank you for choosing Freedom Debt Relief!

Dec. 11th, 2025

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Rocio Ramos

I was up to my neck in credit card debt and decided to take a chance on Freedom Debt Relief that really paid off. They’ve settled all of my accounts and I’m close to being free of debt and rebuilding my credit.

1 month ago

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Reply from Freedom Debt Relief

Hi Rocio,

Thank you for sharing your experience with us. We’re so glad you took a chance on Freedom Debt Relief and that it has paid off. It’s wonderful to hear that your accounts have been settled and that you’re on the path to being debt-free and rebuilding your credit. Your dedication to the process has truly made a difference.

If you need any further assistance, please call us at 800-655-6303. You can also log into your Client Dashboard anytime at www.fdrclient.com for updates on your account.

Thank you for being a valued client of Freedom Debt Relief!

Dec. 9th, 2025

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Kyle Genton

From my first interaction in 2022 until now, they have always been professional and helpful. I just settled my last account and could not be more happy to be almost debt free.

1 month ago

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Reply from Freedom Debt Relief

Hi Kyle,

Thank you for sharing your journey with us! We’re thrilled to hear that your experience has been consistently positive and congratulations on settling your last account—what a great milestone.

Please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!

Dec. 15th, 2025

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tonishia lennell

I just want to let you guys know I am very happy with your service when I started my credit score was 501 which sucks lol since dealing with you guys I know it's not much but I was very happy to see my credit score go up one point so now it's 502 it may not seem much to you but it's a lot to me because that means that progress is happening thank you so much for helping me looking forward to my graduation Happy New Year's

2 weeks ago