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Freedom Debt Relief

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9.9

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Author: Kaitlyn Short

LAST UPDATED: June 13th, 2025

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in consumer debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief (FDR) is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular program payments to an account to fund settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

FDR offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 32 states. It does not, however, offer debt management plans or credit counseling for those not interested in debt settlement, as Freedom Debt Relief is a debt settlement company.

On average, Freedom Debt Relief charges 24 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle an account enrolled at $5,000, it will cost around $1,200. 

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The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After a Settlement Is Authorized and First Payment Has Been Made

Excellent Settlement Program and Debt Relief Services

As a leading debt settlement company, Freedom Debt Relief has several great advantages to its debt settlement services, including

  • Low minimum of $7,500 in unsecured debt to begin debt settlement
  • Costs between 18.25 and 25 percent of the total enrolled unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief has over 20 years of experience in the debt settlement industry. It has settled over four million accounts since its founding and settles $16 billion in debt.

Freedom Debt Relief has years of experience working with creditors on behalf of the client, the creditor, and the client. FDR will work to obtain settlements that resolve credit card debt (or any type of unsecured debt, such as personal loan debt or medical debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. People commend FDR for having good customer service, explaining debt settlement, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save them from paying a large percentage of what they owe. 

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer this tool as part of their packages.

No Fees Charged Until After a Settlement Is Settled and First Payment Hast Been Made

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to negotiate their debt and relieve their burden.

Freedom Debt Relief doesn't charge an upfront fee or any other fees until after debt is settled with creditors, the settlement has been authorized with the client, and the first payment has been made. This practice is standard for the industry. Debt relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put the monthly deposit that was agreed upon into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR's representatives will negotiate with your creditors to settle your debt.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 24 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Limited Services
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

To settle an account enrolled at $5,000, it will cost around $1,200 (or about 24 percent of the enrolled debt).

Users are charged an average of 24 percent of their total enrolled debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 18.25 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement firm still could save you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 23 percent of your total enrolled debt, but you will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement has been authorized and the first payment has been made.

However, Freedom Debt Relief’s services are high quality and could make it easier to make your way to living debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 32 states. If Freedom Debt Relief does not offer its debt relief program in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 18.25 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt. The difference between unsecured and secured debt is that unsecured debt is not backed by assets or collateral, while secured debt is.

Limited Services

Some debt relief agencies provide services outside of debt settlement, such as credit counseling, advocating for a lower interest rate on your debt, or debt management plans. However, Freedom Debt Relief does not offer these services.

As such, if you choose to go with Freedom Debt Relief to help you work toward resolving your debt, be aware that you will be signing up for a debt settlement program, and may still receive calls from a debt collector or face the risk of a negative impact on your credit score. 

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would do the following:

  • Make it clear that in some cases, FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statutes
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

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The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 18.25 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). 

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts. It's not bankruptcy and it could get you on the path to becoming debt free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan, or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation and a reliable debt relief program, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from the company during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get rid of debt faster and for less when compared to making minimum payments. With over 19 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to authorize. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 18.25%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could be eligible for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, are not eligible.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief works with a network of lawyers it makes available to help qualifying clients in these situations — at no additional cost.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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4.7

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18,757 Reviews

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Deborah

I had mixed feelings about my experience. While communication could improve to keep me informed, the team was friendly and instilled confidence in me regarding my debt situation. Chris was particularly helpful, guiding me through a difficult decision and reassuring me that things would get better with time. Overall, I appreciate the support I received.

1 day ago

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Shawn

I had a great experience with the service. They answered my questions thoroughly and made sure to prioritize what was important for managing my credit. I feel very confident in their ability to get the job done effectively. Highly recommend!

1 day ago

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Robin

I had a great experience with customer support. They were knowledgeable and communicated effectively, which made the process smooth. I even referred a friend! The air conditioning issue was resolved quickly the next day. I'm really glad I reached out for help!

1 day ago

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Vernett

I recently had a good experience with the service. Everything was conducted smoothly, and I was satisfied with the responses I received. There was no dysfunction during the process, and the appointment was handled well. Overall, I found it to be a positive experience.

1 day ago

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Brenda

I had a great experience with Sierra, who explained everything clearly and professionally, making me feel comfortable and safe. However, I'm feeling some regret due to my credit score situation. Overall, the service was helpful, but the credit aspect is concerning.

1 day ago

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James

I had a great experience! Sierra explained everything clearly and professionally, making me feel very comfortable and safe throughout the process. Her thoroughness and professionalism truly stood out, and I appreciated how well she communicated everything to us.

1 day ago

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Isemaelle

I had a great experience with the service. They were always attentive to my needs, ensuring I took care of my credit. I felt very confident in their ability to get the job done effectively. Overall, I highly recommend them for their excellent support and dedication.

1 day ago

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Zachary

I had a positive experience with customer support. They were prompt and effective in handling repairs. However, I feel they could improve communication to keep me better informed throughout the process. Overall, I'm confident in their service and appreciate their efforts in resolving issues efficiently.

1 day ago

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Curtis

I had a great experience with HWA. Their responses were clear and fast, with no runaround. I submitted a claim via the app and received immediate confirmation, followed by a technician scheduling my garage door repair within a day. However, I did face issues with some blinds being manufactured incorrectly. Overall, I was pleased with the service.

1 day ago

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Christopher

I had a great experience with customer service; they were quick to address my questions and delivered on their promises. When my ice maker broke, they sent someone to fix it promptly. Overall, everything has been positive, though I’m a bit concerned about my credit score dropping.

1 day ago

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Gene Ott

Associates are quick to respond, answer your questions and concerns. Tell you ehat is going to happen at each step. And are good either way negotiating. I’m very happy I chose Freedom Debt Relief.

1 week ago

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Gloria

I had a great experience with HWA. They were extremely responsive and handled my claim quickly without any runaround. The communication was clear, and I received prompt updates. After submitting my claim through the app, a technician contacted me right away to schedule my garage door repair, which was completed in no time. Highly recommend!

1 day ago

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Biniam Ambachew

I happy with Freedom Debt Relief for negotiating on my behalf, and for giving me hope, and for giving me quantifiable control over my finances and to be debt free.

1 week ago

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Rosie Santana

Overall, a great company to work with—quick to respond to customers and highly efficient when it comes to customer needs. However, the programs they offer require money in order to speed up the process, which can be a bit discouraging when dealing with a creditor trying to take you to court. That said, this company has lawyers who work with you throughout the entire process at no extra cost, as long as you make your payments on time. At this point, I am very pleased to be working with Freedom Debt Relief.

4 days ago

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Terry Dickerson

Love FDR ! It is alot of relief to give them all your debt to work on for you. It takes alot of stress off of you and eventually, all of the creditors calls will stop. All of your bills you were paying before FDR, all added up, will be drastically reduced into 1 payment to FDR as they work with your creditors get all your debt resolved. 5 star *****.

4 days ago

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Thomas

Freedom Debt Relief has given me peace of mind knowing that my debt is being taken care of by very competent financial negotiators. My very first settlement was by far more than I ever expected. I highly recommend this service if you are in need of assistance,

2 days ago

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Shawna M. Pieta

Freedom Debt Relief is best approached with a “trust the process” mindset. As a debt consolidation company, they offer a structured path toward financial relief, but it’s important to understand that the journey is neither quick nor easy. The process itself is intentionally slow, and for good reason — negotiations with creditors cannot begin until sufficient funds have accumulated in your dedicated account. This means that progress is directly tied to your ability to consistently contribute to that account, which can be frustrating for those expecting immediate results. One of the most challenging aspects of the program is the period before settlements begin. During this time, communication from creditors — including phone calls, emails, and physical mail — can be relentless. This phase is not for the faint of heart, and it requires a strong commitment to the end goal. It’s also worth noting that your credit score will take a significant hit. In my case, my score dropped from 690 in January to 460 by May. This is a common and expected consequence of the process, but it can still be difficult to watch unfold. Ultimately, Freedom Debt Relief may be a viable option for those who are fully informed, financially prepared, and emotionally resilient. It’s essential to weigh the risks against the potential long-term benefits and to enter the program with realistic expectations. Debt consolidation is not a one-size-fits-all solution, and anyone considering it should take the time to evaluate whether the structure and timeline align with their personal financial goals.

3 days ago

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Mitchell Kaehler

FDR..... Freedom Debt Relief are OUTSTANDING. They are helping me get my LIFE back on track. They are all So Polite, So Caring and So Kind. Thank You For Your Wonderful Customer Service.

2 weeks ago Edited June 6, 2025

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Releaved

This program has helped me so much. It Took away all the stress and gave me peace of mind about my debts. I wanted to pay what I owed. But because of hard times the late fees were more and more. The debt was increasing all the time. FDR helped me by negotiating and now I pay them one payment that I can handle. Thank you for my peace of mind.

1 month ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your experience! We're truly grateful to hear that the program has brought you peace of mind and relief from the stress of growing debt. It's incredibly rewarding to know that we’ve been able to help you take control and make manageable progress toward becoming debt-free.

May. 1st, 2025

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Coral

I've had a great experience with customer support. They're very receptive to questions and incredibly helpful, always explaining what needs to be done regarding my business. I've encountered no bad experiences; they've effectively handled every issue I've faced. Overall, I feel really good about their service and appreciate the assistance they've provided.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Coral! We're thrilled to hear that you've had such a positive experience with our customer support team. It means a lot to us that you've felt heard and supported throughout your journey. We're here for you every step of the way and appreciate the trust you’ve placed in us. Please don’t hesitate to reach out anytime—we’re always happy to help!

Apr. 21st, 2025

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Jam

I've generally had a positive experience when reaching out for information, which is reassuring. However, I'm feeling uneasy about some ongoing issues with certain parties. They mentioned potential legal actions, and I’m concerned about the lack of communication regarding settlements. It's a frustrating situation, but I hope it gets resolved soon.

2 months ago

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Reply from Freedom Debt Relief

Jam, thank you for sharing your experience—we truly appreciate your honesty. We’re glad to hear that your overall interactions have been positive, but we understand how stressful and frustrating it can be when communication falls short, especially when legal concerns are involved. Please know that your peace of mind is important to us, and we want to ensure you feel supported every step of the way. We encourage you to reach out directly to our customer service team so we can look into your specific situation and provide clarity on the next steps. We're here to help you through this.

Apr. 21st, 2025

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Lorraine Wilson USA

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2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Lorraine! We're so glad to hear that our team has already made progress in just a few months and that you're feeling comfortable and confident in the process. Clear communication and early results are key, and it's great to know we've delivered on both for you. We truly appreciate your recommendation and are excited to continue supporting you on your journey toward financial freedom.

Apr. 10th, 2025

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Damien Few

I like Freedom Debt Relief is constantly communicating with me about my relief. I feel like I'm in good hands. Thanks

4 days ago

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Jackie Wheeler

The one that has been settled is Discover and I’m glad the settlement came out good. Thank you for your hard work.

5 days ago

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Daniel Pluta

I think it just takes too long. I would like to see it faster. But they want more money to do it faster than I don't have it.

5 days ago

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Desiree Harris

I love the program and the process of how they make offers and settlements for the good of their customers

5 days ago

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Rebekah Eldridge

I loved the support and no judgement of Danielle. I am so upset at myself that I let my financial situation get to where I need help but she made me feel better and supported.

2 days ago

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Vanessa Mason

Hello, I used to be stressed worrying about my credit card payments. Not to worry, gave it all to Freedom Debt! My payments actually went down and the relief came with one payment each month. Thank you Freedom Debt Relief!

2 days ago

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Tanya Johnson

I like that the BB has such a high rating. I like that their employees call my debtors and talk to them for me. I like that I can make the payments to them monthly and they pay the debts for me. Thank you FDR.

3 days ago

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John Lercher

Although i was skeptical at first regarding the claims FDR made I have become a believer. FDR did the hard parts of talking with creditors and lawyers and accomplish realistic repayment terms. So, set up your plan with your existing debts, stick to your payment schedule and debt is taken care of faster than you could do on your own.

1 week ago

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Donna

My only problem with Freedom Debt Relief is lack of communication. When I have had an issue, I've been promised a call back and they never occur, I end up calling FDR back. Otherwise, they seem to be doing a good job for me

1 month ago

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Reply from Freedom Debt Relief

Donna, thank you for your honest feedback—we really appreciate you pointing this out. I'm sorry to hear that you haven’t received follow-up calls as promised; that’s not the level of communication we aim to provide. Your time and peace of mind matter, and we want you to feel fully supported every step of the way.

May. 1st, 2025

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Lisa Davis

What I love is that they seem to truly care about helping people resolve their debt. If I had called my creditors and asked for grace during my financial struggle, they would have told me to go pound dirt up my nose and keep paying -- which is why I chose this company to help me. They have true compassion for the people they are helping and in this day and age, we the people need help.

2 weeks ago

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Trevon

I had a great experience with customer service. They were professional, knowledgeable, and always provided accurate answers to my questions. Even when I needed clarification, they handled it well. Overall, I feel very positive about their support!

2 months ago

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Reply from Freedom Debt Relief

Thank you for the kind words, Trevon! We're so glad to hear that our customer service team made a positive impression with their professionalism and support. Providing clear, accurate information—and making sure you feel confident every step of the way—is what we strive for. We're grateful to be part of your journey and are always here when you need us!

Apr. 21st, 2025

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James

I had a great experience with customer service, as they were professional and knowledgeable. They helped me navigate my debts and even assisted with a court lawsuit. Overall, I feel very good about the support I've received in resolving my financial issues.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your experience, James! We're thrilled to hear our team was able to support you through both your debt challenges and the legal process. It's important to us that you feel confident and cared for every step of the way. We're honored to be part of your journey toward financial freedom!

Apr. 21st, 2025

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Pamela

I had a great experience with Freedom Debt Relief. The representative was friendly and explained everything clearly, which built my trust. I felt comfortable asking questions, and their answers eased my mind about the process. It’s the best financial decision I’ve made in years, and I’m already seeing the benefits of saving money.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your experience, Pamela! We're thrilled to hear that our team was able to earn your trust and help make the process feel clear and comfortable. It's incredibly rewarding to know you're already seeing the benefits—and saving money along the way! We're honored to be part of your journey toward financial freedom. If you ever need anything, we’re just a call away!

Apr. 21st, 2025

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Michael

I had an excellent experience with their service. My daughter was initially unsure, but with the help of a very patient representative who spent a lot of time guiding her, she felt much more comfortable. I would definitely use them again, as they were incredibly helpful and supportive throughout the process.

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Michael! We're so glad our representative was able to support your daughter with patience and care—it means a lot to us that she felt more at ease through the process. It's our goal to provide compassionate and helpful service every step of the way. We’re honored to have earned your trust, please let us know how we can continue to support you!

Apr. 21st, 2025

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Joshua

I had a wonderful experience with the representative who was knowledgeable, compassionate, and understanding. They helped me navigate my debts and provided valuable guidance on resolving them. Initially, I felt apprehensive, but now I feel relieved and very positive about my situation. Their support has made a significant difference.

2 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Joshua! We're so glad to hear that our representative was able to provide the compassion and guidance you needed during a difficult time. It's completely normal to feel apprehensive at first, and we’re proud to have helped you feel relief and find confidence in your financial journey. We’re here for you every step of the way!

Apr. 21st, 2025

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Erin

I had a great experience with their support team. They were incredibly patient and helpful, guiding my daughter through her issues for an extended time. I truly appreciated their dedication, and if I had to choose again, I would definitely use their services. Highly recommend!

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Erin! We’re so glad to hear our support team took great care of your daughter and gave you both peace of mind. It means a lot that you'd choose us again and would recommend us to others. We’re always here to help you and your family every step of the way!

Apr. 21st, 2025

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Teresa

I had a great experience! The staff was incredibly friendly and made me feel comfortable throughout the process. They patiently answered all my questions, which really eased my mind. Overall, I'm very satisfied with the service and would highly recommend it to others!

2 months ago

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Reply from Freedom Debt Relief

Hi Teresa, we’re so glad to hear you had a great experience! It’s wonderful that our team was able to make you feel comfortable and supported every step of the way. Your kind words and recommendation mean a lot—thank you for choosing us to help on your journey toward financial freedom!

Apr. 21st, 2025

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Charles

I had a great experience with the customer service; they were very responsive and respectful, addressing all my questions thoroughly. Initially, I was skeptical about signing up for debt relief services, but now I'm satisfied with my decision. Overall, I'm pleased with the support and assistance I've received.

2 months ago

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Reply from Freedom Debt Relief

Hi Charles, we’re so happy to hear that your experience has turned out to be a positive one! It’s completely normal to feel skeptical in the beginning, but it’s great to know that our customer service team helped ease those concerns. Thank you for sharing your experience—we’re honored to support you on your journey to financial relief!

Apr. 21st, 2025

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Verified Customer

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Charissa

I initially had a frustrating experience with Joshua Brown, who misled me about his availability and failed to respond to my inquiries. However, the rest of the team has been very helpful, making me feel heard and supported. Overall, my experience has been positive and has greatly assisted me.

2 months ago

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Reply from Freedom Debt Relief

Hi Charissa, we are sorry to hear about your initial experience with our team member. We appreciate you bringing this our attention. We are happy to hear your experience with the rest of our team has been positive. Please let us know how we can continue to support you!

Apr. 21st, 2025

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Verified Customer

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Richard

I had a great experience with Freedom Debt Relief. The representative was clear and trustworthy, which set them apart from other companies I initially viewed as scams. I feel positive about my decision and have been sleeping well since. It's been a long time since I've made such a beneficial financial choice.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your experience, Richard! We're thrilled to hear that our team has helped ease your concerns and made you feel confident in your decision. It means a lot to know you're sleeping better and feeling positive about your financial future. We're honored to be part of your journey towards financial freedom!

Apr. 21st, 2025

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Anonymously

I've had a great experience with customer support. They genuinely listen and make me feel heard, unlike other services. Every issue I've encountered has been handled effectively, leaving me very satisfied. Overall, I'm confident in their support and have had no negative experiences so far.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much for the kind words! We're thrilled to hear that you've felt heard and supported throughout your experience with us. It means a lot to know that our team has been able to address your concerns effectively and leave you feeling confident in the process. We're always here to help, and we truly appreciate your trust in us!

Apr. 21st, 2025

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Larry Williams

Customer Review Video

2 months ago Edited April 15, 2025

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Reply from Freedom Debt Relief

Larry, thank you for choosing FDR!

Jul. 25th, 2024

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Verified Customer

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William Jones

It's only the very early stages but the staff and communication has been top shelf!. Any questions or information I have requested has be answered in full and they were quite sure that I understood everything. Great to do business with

2 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words, William! We're so glad to hear that your experience with our team has been positive so far. Clear communication and making sure you feel informed and supported every step of the way is very important to us. We're here for you as you continue through the program and look forward to helping you achieve your financial goals!

Apr. 10th, 2025

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Orquidea Tejeda

Customer Review Video

3 months ago Edited May 22, 2025

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Reply from Freedom Debt Relief

We're so happy to hear about your positive experience, Orquidea. Taking the first step toward financial freedom is never easy, but we're honored to be by your side throughout the journey. Our team is always here to support you, answer your questions, and work hard to settle your debts. Thank you for trusting Freedom Debt Relief—we're excited to keep making progress with you!

Mar. 13th, 2025

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Verified Customer

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Uzoma Bailey Ayogu USA

Customer Review Video

3 months ago

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Reply from Freedom Debt Relief

Congratulations on completing the program, Uzoma! We’re so happy to hear that Freedom Debt Relief has made such a positive impact on your financial journey. Tackling $30,000 in high-interest debt is no small feat, and we’re honored to have helped you regain control. Thank you for trusting us and for sharing your experience—it means the world! Wishing you continued financial success and a bright future ahead!

Mar. 13th, 2025

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Verified Customer

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Deidre

I had a wonderful experience with Freedom Debt Relief. They were incredibly helpful during my financial struggles, providing clear explanations and keeping me informed throughout the process. At 78, managing my credit card debt felt overwhelming, but they helped me consolidate my bills and regain control over my finances. I'm grateful for their support and wish I had reached out sooner!

3 months ago

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Reply from Freedom Debt Relief

Hi Deidre, thank you for sharing your experience! We’re honored to have helped you navigate your financial journey and regain control over your finances. We understand that managing debt can feel overwhelming at any stage of life, and we’re so glad we could provide the clarity and support you needed. If you ever need anything, we’re always here to help. Wishing you continued financial peace and relief!

Mar. 10th, 2025

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James

Settlement went smoothly and they let me know how it works and how they pay once it is settled

2 days ago

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Carl Frymoyer

The fees that are charged, $9.95 a month for their service, $10.00 for sending each check to the creditor until it is paid off and the 24% fee for the original amount enrolled for each creditor which is quite a bit to shell out for their services.

2 days ago