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Freedom Debt Relief

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9.7

Overall Score

LAST UPDATED: November 7th, 2024

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in consumer debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief (FDR) is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular program payments to an account to fund settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

FDR offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 32 states. It does not, however, offer debt management plans or credit counseling for those not interested in debt settlement, as Freedom Debt Relief is a debt settlement company.

On average, Freedom Debt Relief charges 24 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle an account enrolled at $5,000, it will cost around $1,200. 

View Freedom Debt Relief reviews below.

Video Customer Reviews

Jennifer Ludwig Customer Review Video About Freedom Debt Relief

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Josephine Rizzo Customer Review Video About Freedom Debt Relief

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Antonio Brown Customer Review Video About Freedom Debt Relief

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The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After a Settlement Is Authorized and First Payment Has Been Made

Excellent Settlement Program and Debt Relief Services

As a leading debt settlement company, Freedom Debt Relief has several great advantages to its debt settlement services, including

  • Low minimum of $7,500 in unsecured debt to begin debt settlement
  • Costs between 18.25 and 25 percent of the total enrolled unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief has over 20 years of experience in the debt settlement industry. It has settled over four million accounts since its founding and settles $16 billion in debt.

Freedom Debt Relief has years of experience working with creditors on behalf of the client, the creditor, and the client. FDR will work to obtain settlements that resolve credit card debt (or any type of unsecured debt, such as personal loan debt or medical debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. People commend FDR for having good customer service, explaining debt settlement, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save them from paying a large percentage of what they owe. 

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer this tool as part of their packages.

No Fees Charged Until After a Settlement Is Settled and First Payment Hast Been Made

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to negotiate their debt and relieve their burden.

Freedom Debt Relief doesn't charge an upfront fee or any other fees until after debt is settled with creditors, the settlement has been authorized with the client, and the first payment has been made. This practice is standard for the industry. Debt relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put the monthly deposit that was agreed upon into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR's representatives will negotiate with your creditors to settle your debt.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 24 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Limited Services
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

To settle an account enrolled at $5,000, it will cost around $1,200 (or about 24 percent of the enrolled debt).

Users are charged an average of 24 percent of their total enrolled debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 18.25 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement firm still could save you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 23 percent of your total enrolled debt, but you will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement has been authorized and the first payment has been made.

However, Freedom Debt Relief’s services are high quality and could make it easier to make your way to living debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 32 states. If Freedom Debt Relief does not offer its debt relief program in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 18.25 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt. The difference between unsecured and secured debt is that unsecured debt is not backed by assets or collateral, while secured debt is.

Limited Services

Some debt relief agencies provide services outside of debt settlement, such as credit counseling, advocating for a lower interest rate on your debt, or debt management plans. However, Freedom Debt Relief does not offer these services.

As such, if you choose to go with Freedom Debt Relief to help you work toward resolving your debt, be aware that you will be signing up for a debt settlement program, and may still receive calls from a debt collector or face the risk of a negative impact on your credit score. 

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would do the following:

  • Make it clear that in some cases, FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statutes
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

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The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 18.25 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). 

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts. It's not bankruptcy and it could get you on the path to becoming debt free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan, or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation and a reliable debt relief program, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from the company during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get rid of debt faster and for less when compared to making minimum payments. With over 19 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to authorize. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 18.25%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could be eligible for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, are not eligible.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief works with a network of lawyers it makes available to help qualifying clients in these situations — at no additional cost.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

Star Rating

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4.8

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17,886 Reviews

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Kenneth Feathers II N/A

Customer Review Video

2 weeks ago

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Reply from Freedom Debt Relief

Thank you for your kind words and for sharing your experience, Kenneth! We’re delighted that our guest relations and representatives have been supportive and informative in helping you work toward financial freedom. It's great to hear that the process has been smooth and that you feel comfortable and well-informed every step of the way. We're honored to assist in reaching your financial goals and look forward to celebrating your debt-free future with you! Please reach out anytime you have questions—our team is here for you.

Nov. 6th, 2024

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Sisina

When I reached my decision to admit I can no longer pay my Credit card bills. I researched on line for the best debt relief company. Freedom DEBT RELIEF is one of the top 2 debt relief companies. So I made the call. My Credit was "Good". I was never late on my payments. But, when I "retired". My reality changed. I am now living on a fixed income and cannot pay my Credit Card payments. Thanks to Freedom DEBT RELIEF I can breath, and have Paid Off 1 of 7 Credit Cards already.

2 weeks ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience! We're glad to hear that Freedom Debt Relief has been able to help you breathe easier and that you've already paid off one of your credit cards. Transitioning to a fixed income can be challenging, but it sounds like you're on the right path. If you have any further questions or need assistance, feel free to reach out!

Oct. 29th, 2024

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Patricia A Leblond

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3 days ago

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Glori Knapp

Been 7 months and so far so good. The only negative experience , and this is my fault for not asking Freedom at the beginning of me enrolling, was I needed to find an apartment to rent. In CA you can be denied an apartment for having bad credit. Freedom did provide me a wonderful letter explaining my situation and enrollment in the program. I believe that letter was instrumental in me finally getting into a place to live.

5 days ago

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Darrell Norris

I became a client of Freedom Debt Relief (FDR) a couple of years ago, in an effort to manage credit card debt incurred as a result of job loss during the Covid Pandemic. Their representative was very helpful in explaining to me the process and work which FDR provides, how the process works. Communications with FDR during this journey have been very good, very prompt. I have been very happy with their efforts and success in handling my debt. I recommend them !

5 days ago

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Phyllis

I had a great experience with customer service when I felt threatened by a creditor. The representative guided me step by step, easing my fears completely. Signing up was the best decision I've made, especially as I was considering bankruptcy. I faced challenges with identity theft and a bank's lack of cooperation, but this support has been invaluable.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Phyllis! We’re so glad our customer service team could help ease your fears during a challenging time. It's wonderful to hear that signing up has made such a positive impact, especially with the difficulties you faced. We’re here to continue supporting you through every step of your journey to financial relief.

Oct. 22nd, 2024

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Susan

I never thought I’d be getting this kind of help paying down my debt, but FDR has made a huge impact on my debt and I feel so thankful and grateful for them!! I can finally sleep at night! If you’re hesitant about taking the first step towards debt relief, just go for it. You’ll never regret it! Everyone is so nice and friendly… just do it!!!

1 month ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your experience, Susan! We're thrilled to hear that we've made such a positive impact on your debt and brought you peace of mind. It's wonderful to know that you're feeling relieved and supported by our team. Your advice to others is so encouraging—taking that first step can truly make a difference!

Oct. 17th, 2024

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Patricia

I've had a great experience with Freedom Debt Relief. They provide prompt responses and professional support, helping me manage my debt effectively. Their negotiation skills have been invaluable, especially when dealing with high interest rates. I'm feeling more at ease knowing they are on my side, assisting me in getting back on track financially.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Patricia! We're thrilled to hear that our prompt responses and support have been helpful in managing your debt. It's great to know our negotiation efforts have provided some relief, especially with high interest rates. We're honored to be part of your financial journey and are committed to helping you get back on track!

Oct. 17th, 2024

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Richard

I am working with FDR a second time, and the experience is excellent. The only problem I have encountered has been accessing the Client Dashboard as a returning client. There is apparently a difficulty accessing the Client Dashboard since my first time around with this company. I would guess this is an IT problem. I have been choosing to phone FDR to work around my inability to access the Client Dashboard, and I normally work with a representative rather quickly and without taking much time.

1 month ago

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Reply from Freedom Debt Relief

Thank you for your continued trust in FDR, Richard! We’re happy to hear your experience has been excellent overall. We apologize for the issue you’ve had accessing the Client Dashboard and appreciate your patience. Our team is always here to assist over the phone in the meantime, and we’re working on resolving the technical issue. We value your feedback and look forward to continuing to support you!

Sep. 19th, 2024

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Karen

Explained how everything will work. So all is going well. been paying debt faster than i thought it would happen. Always very pleasant when helping me with a question.

1 week ago

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Reply from Freedom Debt Relief

Karen, we're thrilled to hear that things are going well and that you're seeing faster progress than expected! It's wonderful to know that the process has been clear and pleasant for you. We're always here to help with any questions you may have, and we're excited to continue supporting you on your journey to becoming debt-free. Keep up the great work!

Nov. 7th, 2024

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Sarah Jones

FDR has made this so much easier than I thought it would be. Everyone I have worked with thru FDR has all the right things and right times of when to do the things they expect from you. It has taken a big burden off my shoulders. Thank you so muck FDR.

4 days ago

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angi gonzalez

So many people told me to never do debt relief but I'm so glad I found you.... Your company is the best thing to happen in my life... It was easy to be faithful to my payments.... You always kept me updated your portal was easy to read I just thank you so much for all you have done... It was so worth it..... You had the best reviews... Now I can express my review you guys rock.....

1 week ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Angi! We're honored to have been part of your journey toward financial freedom, and it's wonderful to hear that our team and resources made it an easier experience for you. Staying consistent with your payments and staying informed are key steps, and you’ve done an amazing job! We appreciate your trust and are thrilled to have earned your positive review. Thank you for choosing FDR!

Nov. 7th, 2024

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Nita

I've had a fantastic experience with this company. Every time I called, their team was helpful and informed, making me feel supported. Compared to my previous provider, this service has been a breath of fresh air. They listen, understand my problems, and work with me to find solutions. Overall, it's been a great journey so far!

1 month ago

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Reply from Freedom Debt Relief

Thank you so much for your fantastic feedback, Nita! We’re thrilled to hear that your experience with Freedom Debt Relief has been so positive and that our team has been helpful and supportive every time you’ve reached out. We’re especially glad to know that you’ve felt listened to and that we've been able to work together to find solutions. It’s wonderful to hear that your journey with us has been a breath of fresh air compared to previous experiences. If you ever need anything moving forward, we’re always here for you. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Anonymous

I had a great experience with customer support. They were quick to answer my questions and provided excellent guidance. Their help exceeded my expectations, and I feel confident in my decision to work with them. Overall, I'm very satisfied with the service I've received!

1 month ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with our customer support team. Providing quick answers and excellent guidance is what we strive for, and we’re so happy to know that we exceeded your expectations. Your confidence in choosing to work with us means a lot, and we’re here to continue supporting you every step of the way. Thanks again for trusting Freedom Debt Relief, and we’re glad to have you with us!

Oct. 10th, 2024

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Anonymous

I've always received prompt and satisfactory answers when I called for help. They guided me effectively through issues, ensuring I understood everything. I feel very confident in their handling of my needs, and choosing them was one of the best decisions I've made. Their immediate responses and support have been invaluable.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience! We’re so pleased to hear that you’ve always received prompt and satisfactory answers when reaching out to our team. Ensuring that you feel confident and informed throughout the process is one of our top priorities, and we’re thrilled that choosing Freedom Debt Relief has been such a positive decision for you. Your trust in us means a lot, and we’re here to continue providing the immediate support and guidance you deserve. Thanks again for being a part of the Freedom Debt Relief family!

Oct. 10th, 2024

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Michelle k miller Des Moines, IA

I had a great experience with the service. The staff were nice and incredibly helpful, which made me feel very good about my visit. Overall, I was really happy with the assistance I received and would recommend them to others!

1 month ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Miller! We're so glad to hear that you had a positive experience and felt well taken care of by our team. It’s great to know that you would recommend us to others. We're here to help whenever you need us!

Oct. 22nd, 2024

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Stephanie

I had a fantastic experience! The team was incredibly friendly and responsive, answering all my questions thoroughly and promptly. They made the settlement process clear and manageable, which gave me a sense of freedom to start over. While I dislike letting my cards go behind, their support has truly saved me money and helped me immensely.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your fantastic experience, Stephanie! We’re so glad to hear that our team was friendly, responsive, and thorough in answering all of your questions. It’s great to know that the settlement process was made clear and manageable for you, helping you feel a sense of freedom to start over. We understand that letting your cards go behind can be difficult, but we’re happy that our support has saved you money and provided the help you needed. If you ever need further assistance, we’re always here for you. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Martha

I had an outstanding experience with Freedom Debt Relief. Their service has been excellent, and every time I called, the staff was helpful and informative. Compared to my previous company, my experience has improved significantly. I'm grateful for their great work and support throughout the process.

1 month ago

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Reply from Freedom Debt Relief

Thank you so much for your wonderful feedback, Martha! We’re delighted to hear that you’ve had an outstanding experience with Freedom Debt Relief and that our team has been helpful and informative every time you’ve called. It’s great to know that your experience with us has been a significant improvement compared to your previous company, and we’re grateful for the opportunity to support you throughout this process. If you ever need further assistance, don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Shari

I had a great experience with customer support. They patiently answered all my questions, even reiterating details multiple times until I felt comfortable. While I dislike having to delay card payments, their assistance has saved me money and provided peace of mind. Overall, I'm feeling much better about my situation now!

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Shari! We're glad our customer support team could provide the clarity and reassurance you needed. It's great to hear that you're feeling more at ease and that we've been able to help you save money while navigating your situation. We're here to support you every step of the way!

Oct. 22nd, 2024

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William

I had an amazing experience! The staff took the time to explain everything thoroughly, even re-explaining when I got lost. They were always available to answer my questions, which gave me comfort and confidence in their support. I feel much better now and can sleep peacefully knowing everything will be okay.

1 month ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your amazing experience, William! We’re so glad to hear that our staff took the time to thoroughly explain everything and re-explain when needed—your comfort and understanding are incredibly important to us. It’s wonderful to know that we’ve been able to provide the support that gives you peace of mind and confidence in the process. Helping you feel at ease and sleep peacefully is exactly what we aim for. If you ever have any more questions, we’re always here for you. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Melvin

I had a great experience! The team was understanding and worked with me to find solutions to my problems. Their service left me feeling very satisfied, and I appreciated their efforts to help me reach a conclusion. Overall, I was happy with how everything turned out!

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Melvin! We're thrilled to hear that you felt understood and supported throughout the process. It's our goal to help find the best solutions for our clients, and we're glad you’re satisfied with the outcome. We appreciate your feedback!

Oct. 22nd, 2024

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Pamela

I had a great experience with customer support. They were always nice, helpful, and easy to reach. Whenever I had questions, they promptly answered them, making the process smooth. I felt good about the interaction overall, despite some confusion. Highly satisfied with the assistance provided!

1 month ago

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Reply from Freedom Debt Relief

Thank you for your great feedback, Pamela! We’re happy to hear that you had such a positive experience with our customer support team. It’s wonderful to know that they were always nice, helpful, and easy to reach, making the process as smooth as possible. We’re also glad that any confusion was addressed promptly, leaving you highly satisfied with the assistance provided. If you ever have more questions, we’re here to help. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Roseann

I've had a fantastic experience with their customer service. They are always quick to respond and incredibly friendly, making me feel valued. Every interaction has been positive, and I truly appreciate their support. Choosing their service has been life-changing, giving me a sense of freedom to start anew. I'm really grateful!

1 month ago

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Reply from Freedom Debt Relief

Thank you so much for your heartfelt feedback, Roseann! We’re thrilled to hear that you’ve had such a fantastic experience with our customer service team. It’s wonderful to know that our quick responses and friendly support have made you feel valued with each interaction. We’re especially happy to hear that choosing our service has been life-changing for you, giving you a sense of freedom to start fresh. Your gratitude means the world to us, and we’ll continue to be here to support you on your journey. Thanks again for trusting Freedom Debt Relief!

Oct. 10th, 2024

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Anonymous

I had a great experience with the customer service; they were very informative and helpful. Signing up for debt relief services through Freedom Debt Relief was straightforward, as I came across it online. Overall, I'm satisfied with my decision and the support I received.

1 month ago

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Reply from Freedom Debt Relief

Thank you for your kind words! We’re happy to hear that our customer service team was informative and helpful throughout your experience. It’s great to know that signing up was easy, and we’re glad you're satisfied with the decision and support you received. We're here to continue helping you on your debt relief journey!

Oct. 22nd, 2024

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James

I had a consistent experience with their service, as I received the same information each time I called. They were helpful and explained everything clearly. However, I did feel some negative impact on my credit, which was concerning. Overall, my experience was positive despite the credit issue.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, James. We're glad to hear that you found our service consistent and helpful, and that everything was clearly explained. We understand your concern regarding the impact on your credit score, and we appreciate your patience as we work through the process. We're here to help guide you toward financial relief, and we're committed to addressing any concerns you may have.

Oct. 22nd, 2024

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S Gill Oroville, CA

I am very pleased with the service I received. The professionals provided consistent information and kept me updated on my debt. After a previous unsatisfactory experience with another company, I am relieved to have found a team that truly works for me. I feel confident and satisfied with their support.

1 month ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Gill! We're so glad to hear that you feel confident and supported with our service, especially after a less-than-ideal experience elsewhere. Consistency and communication are important to us, and we're happy to know we could meet your expectations. We're here for you every step of the way!

Oct. 17th, 2024

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Verified Customer

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Sebastian

I had a fantastic experience with their customer service. They were professional, respectful, and quick to respond to my inquiries. The communication was excellent, with regular updates and support throughout the process. I wish I had signed up sooner, as they have been incredibly helpful and supportive. Highly recommend!

1 month ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Sebastian! We're delighted to hear that you had a fantastic experience with our customer service team. It’s great to know that our professionalism, communication, and support made a positive impact. We’re here to help every step of the way, and we truly appreciate your recommendation!

Oct. 17th, 2024

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Verified Customer

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Vivian

I had a great experience! The staff was incredibly polite and knowledgeable, answering all my questions with professionalism and timeliness. I left feeling extremely satisfied and confident in the service provided. Highly recommend!

1 month ago

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback, Vivian! We're thrilled to hear that you had such a positive experience with our staff and that their professionalism and knowledge left you feeling confident. We truly appreciate your recommendation!

Oct. 17th, 2024

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Verified Customer

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Oralia

Freedom Debt Relief has been incredibly helpful in managing my debt. Their team is professional and responsive, always answering my questions promptly. They understand my situation and negotiate on my behalf, which has been a relief compared to my previous experience with another company. I'm grateful for their support.

1 month ago

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Reply from Freedom Debt Relief

Thank you for your kind feedback, Oralia! We're so glad to hear that our team has been helpful and responsive in managing your debt. It's our priority to provide you with the best support possible, and we're grateful for the opportunity to assist you. We're happy you're finding relief and look forward to continuing to help you on your journey!

Oct. 17th, 2024

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Nabryan

I had a great experience with customer service; they were professional and respectful, which made me feel valued. Additionally, I feel confident about my decision to sign up with them, especially considering my previous situation. Overall, I'm very satisfied with the service provided.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Nabryan! We're thrilled to hear that our customer service team made you feel valued and respected. It's great to know you feel confident in your decision to work with us, and we're glad we could assist you in your journey. If you ever need further support, we're here for you!

Oct. 17th, 2024

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Verified Customer

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Tim

The service was very helpful and understanding, making for a great experience. I found it enjoyable overall, though there were some aspects that could use improvement. Still, I appreciated the effort put into making my visit pleasant.

1 month ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Tim! We're glad to hear that our service was helpful and understanding, contributing to a great experience overall. We appreciate your input regarding areas for improvement, as we’re always striving to enhance our services. Your satisfaction is important to us, and we’re here to support you anytime you need assistance. Thanks for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Verified Customer

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Michael

I am very pleased with my experience so far. The team has been incredibly responsive to my inquiries, and the service is a significant improvement compared to my previous provider. After just a couple of months, I can confidently say that switching was a great decision. I'm genuinely satisfied with the support and service I've received.

1 month ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Michael! We’re delighted to hear that you’re very pleased with your experience so far and that our team has been responsive to your inquiries. It's wonderful to know that you feel our service is a significant improvement compared to your previous provider. We're glad that switching was a great decision for you! If you need anything further, we’re here to help. Thanks for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Verified Customer

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Lark

I've always found the service to be prompt, user-friendly, and transparent. They explain everything clearly and follow through on their commitments. Overall, I had a very positive experience and felt well-informed throughout the process.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Lark! We're thrilled to hear that our customer service team made you feel valued and respected. It's great to know you feel confident in your decision to work with us, and we're glad we could assist you in your journey. If you ever need further support, we're here for you!

Oct. 17th, 2024

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Verified Customer

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Clara

I had a great experience overall! The support I received was responsive and helpful, answering all my questions effectively. I also appreciated the numerous contacts provided, which made it easier for me to find what I needed. Plus, I was informed about a potential bonus for my son, which was a nice surprise. Highly recommend!

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Clara! We're glad our team could provide the support and resources you needed. It's great to hear that you found the process helpful and that the potential bonus for your son was a pleasant surprise. We appreciate your recommendation!

Oct. 17th, 2024

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Verified Customer

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Randell

I've always received prompt and friendly assistance whenever I call. The representatives are understanding and address my questions effectively. Overall, I'm satisfied with the service, though there was a slight misunderstanding during one interaction. Still, I appreciate their responsiveness and support!

1 month ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Randell! We’re glad to hear that you’ve consistently received prompt and friendly assistance from our team. We appreciate your understanding regarding the slight misunderstanding during one interaction and are happy to know that you value our responsiveness and support. If you have any more questions or need further assistance, we’re always here to help. Thanks for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Verified Customer

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Ramona

I had a great experience! The explanations were clear and thorough, and any questions I had were answered effectively. I also appreciated the valuable contacts I received, which made the process even more beneficial. Overall, a very positive interaction that exceeded my expectations!

1 month ago

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback, Ramona! We’re thrilled to hear that you had a great experience and found our explanations clear and thorough. It's fantastic to know that your questions were effectively answered and that the valuable contacts we provided made the process even more beneficial. We're glad to have exceeded your expectations! If you need anything else, we’re here to help. Thanks for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Verified Customer

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Sharon

I had a positive experience with the service; the staff was polite and knowledgeable. However, I've started receiving numerous calls from my credit card companies since then, which is a bit concerning. Overall, I feel good about my decision, but the calls are a downside.

1 month ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Sharon! We're glad to hear you had a positive experience with our team. We understand that the calls from your credit card companies can be frustrating, and we're here to help manage that. Your dashboard has resources to help guide you through these calls, but we are happy to answer any questions you still have. Please let us know how we can continue to support you!

Oct. 17th, 2024

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Verified Customer

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Anonymously

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Verified Customer

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Lizmichelle

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Francisco

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your honest feedback, Francisco. We're glad to hear you found the offerings vibrant and the atmosphere pleasant. We also appreciate your concerns and will take them into consideration as we work on improving our services to ensure a better experience for all our clients.

Sep. 12th, 2024

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Verified Customer

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Anonymously

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us. We're glad you found aspects of our service vibrant and engaging, and we appreciate your honest feedback regarding areas for improvement. We're committed to addressing these concerns to provide a more reliable and seamless experience in the future.

Sep. 13th, 2024

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Derrick

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Verified Customer

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Rosaria

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Michele

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Rosalyn

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Verified Customer

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Marcia

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Reply from Freedom Debt Relief

Thank you for your honest review, Marcia. We’re glad to hear you found the offerings vibrant and enjoyed the atmosphere. We also appreciate your concerns about reliability and areas for improvement. Your feedback is invaluable, and we'll work on enhancing those aspects to provide a more consistent and satisfying experience

Sep. 13th, 2024

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Verified Customer

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Claude

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Verified Customer

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Lisa

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Verified Customer

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Sandra

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago

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Verified Customer

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Anonymously

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 month ago