Freedom Debt Relief
9.7
Overall Score
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Maureen Ciliberto
I am still relatively new to the experience, having just started in the middle of January, 2024. However, I wanted to provide this review because in just a brief month and a half I have already received my first settlement and I am on the way to even more progress!
I will admit, the first few months are still a bit unnerving since I continue to receive collection calls and certified mail stating that my account has gone to collections. This has been the most challenging part of the program, especially for someone who has never been late on a payment before - until several life circumstances in rapid succession threw a wrench into the works and everything started to fall apart.
Reaching out to Freedom Debt Relief happened after I had exhausted every other option, thinking I could figure it out on my own, which only led me into more financial distress. After making the first call I realized I was in the right place! Everyone I spoke with handled my situation in such a caring and supportive way, with absolutely NO judgement. I put my financial burden into their hands, and began making the pre-determined payments into my account. I kept in contact with them every time I received a notice or if my debt was turned over to collections, and they took it from there! They are phenomenal to work with and very reassuring. I was very nervous at first but when that first settlement occurred, I knew I was going to be able to see my way out of this mess. I still have a road ahead of me, but now, knowing that this program WORKS, I am able to navigate it with much less stress and anxiety! Thank you from the bottom of my heart Freedom Debt Relief! My only regret is that I didn’t do this sooner!
7 months ago
Reply from Freedom Debt Relief
Hi Maureen, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've already seen progress and received your first settlement in such a short amount of time. We understand that creditor calls and collections communications can be incredibly stressful, especially for someone who's never been in this situation before. It's truly heartening to know that our team was able to provide you with the support and care you needed during this challenging time. We strive to create a judgment-free environment where our clients feel understood and empowered to take control of their financial situation.
Mar. 27th, 2024
Review Source
Paul Domenick (Padilla) New York, NY
I joined Freedom Debt Relief about four months ago because I needed to consolidate my growing debt. I found them on the Forbes top five organizations for consolidation debt, and I called all of them. Out of all five, I chose Freedom Debt Relief because they were upfront, called me back immediately, were willing to work with my unique circumstances, and got me enrolled almost immediately. Furthermore, I've had to do very little work. I simply stopped auto-payment on some of my debt and haven't answered any of my debt collectors. Why? Freedom will explain all of that to you. Last, whenever I have needed advice on anything, they email me back almost immediately with easy, laymen's language, and I couldn't be happier. I have complete trust in this company, and I can't wait until all my debt is paid off. Patience is worth it, and I was still able to hold on to a couple of small accounts to manage on my own. Freedom means...well...freedom. Freedom gives you all the power and decisions related to your account. I highly suggest you choose them.
8 months ago
Reply from Freedom Debt Relief
Hi Paul, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Feb. 23rd, 2024
Verified Customer
Review Source
Eric
We ran into problems with medical bills and couldn't pay a lot of our credit cards and stuff like that. I came across Freedom Debt Relief's number and I gave them a call, and we got all set up with them and they've been doing a great job since. They've been able to answer all our questions if we've ever had a problem. They've explained what we needed to do. So they've been very helpful. They've done a tremendous job up to now and there's kind of light at the end of the tunnel and I can thank them for that.
1 year ago Edited January 10, 2024
Reply from Freedom Debt Relief
Eric, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Oct. 24th, 2023
Verified Customer
Review Source
Tammy
Freedom debt relief saved me tremendously! I was in way over my head 4 years ago making minimum payments on my credit cards :( I called them, they set up my program and I faithfully made my monthly deposit and they did the rest! They do charge their fees, but it's worth it. I never got a call from any of my creditors and they absolutely take care of all negotiations! I am so very grateful for them! I just graduated the program this month :) Now I am going into my retirement years pretty much debt free! Thanks Again FDR! I would recommend them to anyone:)
1 year ago
Reply from Freedom Debt Relief
Hi Tammy, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Jun. 1st, 2023
Verified Customer
Review Source
Janaika Seattle, WA
When I found FDR, I had no idea what to do with the debt that felt like it was consuming me. I could not imagine feeling the freedom and relief I feel now, if I did not make that call! I created payments that were within my budget and made the commitment. A few years with Freedom Debt Relief, I’m now getting close to my graduation date & BEYOND grateful for the complete 180 my financial life has taken. I couldn’t recommend Freedom Debt Relief enough!
1 year ago
Reply from Freedom Debt Relief
Janaika, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
Jun. 1st, 2023
Verified Customer
Review Source
Lesa
I saw their commercials, looked up their reviews and they had a good reputation. Freedom Debt Relief was always available, they did not waste my time. They told me what they would do and they kept their word. They would send me emails monthly and text me when they got to a point where they were able to make a settlement. And they would give me a call.
1 year ago
Reply from Freedom Debt Relief
Hi Lesa, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Jan. 20th, 2023
Verified Customer
Review Source
Myra Ashland, VA
I can't say enough about it. I just finished the program early and I'm happy with everything. I was having some issues with credit cards and one of my nephews put me on to you guys, which was a good thing. I've been totally pleased with everything. Everyone that I worked with was a good experience. Any time I've ever called, I've been able to speak with someone.
The client dashboard was a big help. I could look and see for myself where things were at.
2 years ago
Reply from Freedom Debt Relief
Congratulations, completing your program is such an amazing accomplishment! We look forward to your continued success! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 8th, 2022
Verified Customer
Review Source
Carmen Sun City Center, FL
I have so many debt, so I found Freedom Debt Relief on my phone and I decided to apply. I'm really I'm very happy to have them. It's a relief I don't have to worry about it - just make the payment and they do everything for me. I'm very happy, that's all I can say. I will recommend it to my friends and to my family and the only thing I can do is really appreciate what they're doing for me and I thank God that I've read about them. I'm very happy with what they were doing for me.
2 years ago
Reply from Freedom Debt Relief
Thank you for sharing, Carmen. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 8th, 2022
Verified Customer
Review Source
Laurie Almond, NY
It's very good it helped me a lot. Maybe their fees are higher than I wanted. They always answer my questions and they respond quickly. They sent me a text or email, maybe both, letting me know that there's been update or if there's something I have to approve and where and what's going to be coming up next. They just they keep me updated ahead of time.
2 years ago
Reply from Freedom Debt Relief
We are happy to hear that, Laurie. We understand that some people may find our fees to be high but keep in mind that even with our settlement fee, maintenance fee, and taxes, those totals could not exceed the compound rates like credit cards. We encourage you to speak with our Client Services team to learn what options are available that would allow you to accelerate your Graduation Path. Client Services is available 7 days a week to support your financial needs. Your feedback is valued. Thank you for trusting Freedom Debt Relief to serve your financial needs.
Dec. 15th, 2021
Verified Customer
Review Source
Michelle Zavalla, TX
I get messages through my email as well as phone calls and letters always keeping up to date with everything if I need to authorized a settlement or anything the details. They get me the information I need it within a timely manner. They've always answered every question that I have, always available anytime I call and doesn't take long to get a hold of the customer service representative. I feel great about it. I had no issues with them, they do not bug they do not encouraged me to do anything that I'm not comfortable with I have nothing but positive and good dealing with them.
2 years ago
Reply from Freedom Debt Relief
Your amazing feedback is appreciated, Michelle. We're honored to be your solution to financial relief. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Freedom Debt Relief. Here's to your financial freedom!
Dec. 15th, 2021
Verified Customer
Review Source
Joseph Leahy Ocean Bluff, MA
From my initial contact with FDR through almost 3 years in the program, I have never had a bad experience with any of the service reps. I have 9 accounts in the program and all but 1 has been resolved. They do what they say they will do. If you stick with the programmed savings deposits as required, their system works. Yes you should be prepared to take a credit score hit, but the program beats making minimum payments for the rest of your life. The $$ you are saving in the long run is substantial and you can control how fast the system works for you
3 years ago
Reply from Freedom Debt Relief
Thank you, Joseph, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Sep. 27th, 2021
Verified Customer
Review Source
Thomas Salter Fort Myers, FL
I am very grateful to Freedom Debt Relief. I could not get my financial situation under control after my wife that passed over 8 years ago. I was still paying my bills but only minimum payments. The more I owed the more might credit score was going down. I finally feel now that I've been with Freedom Debt Relief for over a year and a half that my financial status it's getting better and better. After having 9 creditors I owed, I only have one left to settle with. I am very excited about having my credit is paid off. Thank you so much Freedom Debt Relief.
3 years ago
Reply from Freedom Debt Relief
Thomas, thank you for taking the time to leave us a review! We're elated to hear that we were able to assist you along your financial journey and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2021
Verified Customer
Review Source
Elisabeth Earhart Joplin, MO
I became a paying customer of Freedom Debt Relief about 3 3/4 years ago. They set a certain amount of money for the work they do. They contact my credit cards and loans and work with them how much I will pay. I had 6 accounts and just finished paying off all the cards and loans. They didn't not pressure me but made it sound better if I stook to the program. All my questions were answered. It helped having so much taken out each month.
3 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
Thank you, Elisabeth, for taking the time to leave us a review! We're elated to hear that you are pleased with our services and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2021
Verified Customer
Review Source
Anonymous
Because of coronavirus we had three factories shut down and I lost several hundred clients and I could not make payments. I am very happy I went through freedom with everything that has happened. They will got to bat foy you. Most of the accounts were settled for half or less. I am happy with that. Whenever we had a question or problem, they were right there. Whenever something got settled. They text me to see if I agree to the settlement.
3 years ago
Reply from Freedom Debt Relief
Anonymous, thank you for the kind review. We understand that our client's financial conditions can change especially during a worldwide pandemic. We are here every step of the way to help you to move forward and resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jan. 5th, 2021
Verified Customer
Review Source
Ronda
Everybody I’ve talked to has been very pleasant. I am very happy with the employees. Every time I called because I needed help with something or I needed to lower my payment because of covid, they were very helpful and pleasant. It seemed like it took longer than they set out with. It was supposed to be within three years and it has been almost five and I am almost done. I don’t know why it took so long.
3 years ago
Reply from Freedom Debt Relief
Ronda, Thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Jan. 5th, 2021
Verified Customer
Review Source
Brad Schmidt
Excellent. I contacted them but I then I resisted. They told me the truth. My borderline credit rating would plummet, which it did at first. But as the program progressed and we were legally paying off my debt, in 1.5 years of a 4 year payoff plan my credit rating is almost back to where it was when I enrolled and I am over 30,000 lower is my debt
3 years ago
Reply from Freedom Debt Relief
Brad. we are over the moon to receive such stunning feedback! We provide thorough information about proper expectations about our program. We are thrilled to see the investment is paying off. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jan. 5th, 2021
Verified Customer
Review Source
Selma
Signing up with Freedom Debt Relief was a great step for getting myself back on track they took care of the larger bills I had while I straighten out the smaller ones. I finished earlier than expected. And I was glad of that.I would recommend going through this program. Especially If you're not in a hurry to make a big purchase, like buying a home.
3 years ago
Reply from Freedom Debt Relief
Amazing feedback, Selma. We are thrilled to hear all the success the program has provided. We are so thankful to be part of your financial journey. We look forward to your coming success. Thank you for being a valued client of Freedom Debt Relief.
Jan. 5th, 2021
Verified Customer
Review Source
Early
If you’re in debt over your head, freedom debt relief is wonderful. I think they have handled it very well. I was struggling and I saw their advertisement and I am happy I contacted them because it works wonderfully for me. I am almost halfway through my contact and I am very satisfied. They get back to me every time I contact them immediately. I get emails regularly. I feel good about the speed they have negotiated my debt.
3 years ago
Reply from Freedom Debt Relief
We really appreciate your comments in regards to your debt relief program. We strive to get the best settlements to help you save money and time. We care for our client's well-being and awareness of their program progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Nov. 18th, 2020
Verified Customer
Review Source
Ivan B.
My experience with Freedom Debt Relief has been exceptional. I was very hesitant in taking that step to ask for help and thinking the worst and being denied help. I was wrong, the first person I spoke with made me feel at ease and knew what I was looking for. The person took my information and explained the program thoroughly. The response was quick as to whether the program was going to help me. I am so happy that I made the contact, it has lifted so much pressure off my shoulders and got me back on track with my finances.
4 years ago
Reply from Freedom Debt Relief
Ivan, we are over the moon to receive such stunning feedback! We are thrilled you took the first step and allow us to hear your financial situation. We care and want to truly help people regain their lives. Thank you for allowing Freedom Debt Relief to be part of your financial journey. If you have any questions please call 800-655-6303.
Nov. 3rd, 2020
Verified Customer
Review Source
Kim
Very pleased. I had financially hardships that I was not anticipating and they were able to get me help in my time of need. I was a little skeptical at first but I got reassurance from a friend that they were a reputable company and I was able to fulfill the process and I was happy that I have graduated from them. It helped me consolidated everything into one payment.
4 years ago
Reply from Freedom Debt Relief
We appreciate you sharing with us today, Kim. Thank you for taking the first step to resolve your debt. We are thrilled to see the hard work pay off. We look forward to your coming success. Thank you for being a valued client of Freedom Debt Relief!
Oct. 16th, 2020
Verified Customer
Review Source
Marge jaros
Excellent company to work with. Been working with them since 2018 and my debt is almost gone. I have already been referring freedom debt relief to sooo many people. I am very thankful to everyone who have been helping my get to my goal. I have just a few more months and i am debt free. Everyone should use freedom debt relief for their debt problems.
4 years ago
Reply from Freedom Debt Relief
Thank you so much, Marge! We are so glad you are pleased with the results provided by the program thus far. We are thankful you have been hard at work with staying committed each month, which has been making our job a lot easier when assisting you. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Oct. 5th, 2020
Verified Customer
Review Source
Akbar Pasha
It was great journey. Really thankful for the help to get rid of my debt. Just one thing FDR should clearly define what are their service charges at the time of settlement. And also NLLG law firm should be helpful instead of rushing to close the settlement. I did not got proper help from NLLG law firm they did not helped me while settlling my BOA account. They did not fight for rescuing principal amount they only reduced intrest amount of my credit and I end up paying whole amount which I actually owe to BOA. I was not expecting from NLLG law firm. But still I am very happy with FDR program.
4 years ago
Reply from Freedom Debt Relief
We really appreciate your comments in regards to your Akbar. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Sep. 25th, 2020
Verified Customer
Review Source
Melvin Washington
Once I became a part of this company, my worries were over. I no longer had to deal with phone calls from collectors and I knew that payments were being settled and on time. When I had a question, which was not that often, the representatives are courteous and very helpful. They make sure that I understand everything about my account and the procedures that they are taking and why they are taking them.
4 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
We appreciate you sharing with us today, Melvin. We provide quality customer service in each interaction. We address each question and find solutions as they arise. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 23rd, 2020
Verified Customer
Review Source
Sharon Wylie
They took my debts and settled saving alit of money. Made my monthly payments affordable and will have it paid for in a year. They explain everything and needs your approval before the settlements are made. No surprises!! You can access you account and see where your at with the debt you are responsible for. They are always courteous and helpful with questions or concerns. Would recommend they highly for those feeling trapped.
4 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
We are so glad you trusted us to help you become debt-free, Sharon! We enjoy keeping you informed and providing you the tools to be successful when completing your graduation path. If you need anything, feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Sep. 29th, 2020
Verified Customer
Review Source
Faye
I’ve never had a wonderful credit score and I couldn’t handle it and I saw an advertisement on TV about Freedom Debt Relief so I called them. When I first got in touch with them, everything was explained. I am very relieved that I went with them. It is the best thing I have ever done. I can call them or sign into the dashboard anytime to find out what is going on.
4 years ago
Reply from Freedom Debt Relief
Faye, thank you for taking the time to leave us a review. We are glad our program could be an effective solution for you with getting your finances in order. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Sep. 20th, 2020
Verified Customer
Review Source
Amy
My husband was no longer working and we have some medical bills, those can pile up, so I was in credit card debt so we were looking to consolidate and this was our best option. They have wonderful customer support. They are very friendly. They’ve done a wonderful job and let me know if there are any changes by sending me a text or an email. I am glad I went with this company.
4 years ago
Reply from Freedom Debt Relief
Thank you for leaving us a great review, Amy! We are so glad we could be an affordable solution for you and your family when looking for relief. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2020
Verified Customer
Review Source
Angelita Jimenez Grand Prairie, TX
My experience with Freedom Debt Relief has been nothing but positive. I like the fact that I have the options to look at my account in a very user friendly web platform. They are available when I need them through phone or chat. They are very understanding when payment changes have to be made to my account and give me very easy understandable answers to all my questions.
4 years ago
Reply from Freedom Debt Relief
Thank you, Angelita, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Sep. 2nd, 2020
Verified Customer
Review Source
Charlotte Albuquerque, NM
I have about half of my debt left and I'll be done in June and they've been real good about getting my problem solved with my creditor. I feel good about using them, things are going good. They've always been good to me and they've always solved my issues. Also they're always there to help me out if I need to have my payment pushed up a day or two or three you know so they're great.
4 years ago
Reply from Freedom Debt Relief
Charlotte, we are over the moon to receive such stunning feedback! We strive to get the best settlement to resolve your debt. We are here every step of the way and look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Aug. 25th, 2020
Verified Customer
Review Source
Carmen
I didn't know what to do about my credit card bills. I keep asking them to please give me a break and to not give me interest or the penalties. I've been with Freedom Debt Relief for almost a year now and I would recommend it to anybody who you know who in the same situation. Everyone has been great to work with. They email me about what they are doing.
4 years ago
Reply from Freedom Debt Relief
Thank you for your wonderful review, Carmen! We strive to provide the best service possible to our clients, to ensure they are comfortable and confident with us. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jul. 28th, 2020
Verified Customer
Review Source
Barbara
I really didn’t want to file for bankruptcy so I contacted freedom. They have negotiated for me and made the whole process easier. They saved me a lot of money. They did exactly what they said they would do and kept me informed. Every time I called with a questions, they were able to answer it completely. I didn’t have to wait for them to call me back. Everyone is trained really well.
4 years ago
Reply from Freedom Debt Relief
Barbara, thank you for sharing your kind thoughts about our program. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303.
Jul. 16th, 2020
Verified Customer
Review Source
Sherry Rayville, LA
My experience with Freedom debt relief has been so good from day one. I talked to a great and understanding person, who never judged me or ask me down questions. They checked on me from time to time to see how I was doing. And even when a bill showed up afterward, they call me to ask if I wanted that bill added. Hey I cant say anything but goodness from this company. They dont know me from anybody else they talk to, but I could not tell. Grat people, great conversation, will lead to a great ending. Oh dont forget when u look on your phone and see when you are need to approve a debt .
4 years ago
Reply from Freedom Debt Relief
Thank you so much, Sherry! We are so thrilled to hear how well our agents have been treating you throughout this entire process! We simply enjoy what we do and are dedicated to bettering your financial future. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Jun. 24th, 2020
Verified Customer
Review Source
Thomas Cafaro Staten Island, NY
The process has been very low maintenance and basically runs on autopilot as long as you make your scheduled deposits. The staff at Freedom Debt Relief are always available and very helpful and friendly. The website is great at giving a snapshot of your current status and how much farther you need to go to graduate. Definitely worth it and was a life saver.
4 years ago
Reply from Freedom Debt Relief
We appreciate your trusting feedback, Thomas. You are correct when saying sticking to our process leads to terrific results. Thank you for sharing the benefits you've gained from using our services. Also, excellent job using your Client Dashboard to stay informed about your account. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief.
Jun. 26th, 2020
Verified Customer
Review Source
Ronald Port Huron, MI
They've been very good at helping me and telling me what is happening with some of the credit card companies and I appreciate that. I can go on the internet and find out what's going on and when I call them they go right over it with me and tell me exactly what is happening. They're very knoweldgeable and do the best they can to help their customers.
4 years ago
Reply from Freedom Debt Relief
Ronald, we're ecstatic to hear about your experience with our team! We take pride in providing world-class customer service to our clients and we're here for you every step along the way. Please give us a call at 800-655-6303 if you need assistance. Thank you for choosing Freedom Debt Relief!
Jun. 3rd, 2020
Verified Customer
Review Source
Judith Rochester, NY
It was kind of scarey. It was a big step. They walked me through the whole way. Anytime I have talked to them right from the very beginning, they have been very accommodating and took time to explain everything. They've answered every question I've ever asked and have followed through and done things exactly. I have not been disappointed in anything they offer.
4 years ago
Reply from Freedom Debt Relief
Thank you for sharing, Judith. We agree, beginning a new venture in any area can create fear of the unknown. You should be very proud of yourself for taking the first step toward financial freedom. We appreciate the many compliments as well. Please continue to reach out to our Client Services team anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!
Jun. 3rd, 2020
Verified Customer
Review Source
Vern
Every time I've called with a question, they're more than willing to help me. Everybody I've talked to was really knowledgable and have taken the time to explain everything really well. Before they hang up they always ask me if they've answered everything. Customer service is just great. They've kept me updated all the time and I wa surprised how fast.
4 years ago
Reply from Freedom Debt Relief
Greetings, Vern! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jun. 2nd, 2020
Verified Customer
Review Source
Dennis
Freedom Debt Relief was very simple to do business with and sign up with. Everyone we have contacted and worked with was very nice and knowledgeable of our questions and their policies. They are up front and honest and have handled our account like it was their own. I would recommend them to anyone. I did point a close friend to them and he signed up and they are assisting them today.
4 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Dennis. Making sure we support our clients as much as possible as they journey toward financial freedom is our top priority. We're so glad to hear how much you're enjoying your time with us. Please continue to reach out to our Client Services team with any questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief. Here's to your debt-free future!
May. 27th, 2020
Verified Customer
Review Source
Cheryl Turner
I started FDR in 2018 with a little over $25,000 in debt. FDR representatives were so helpful as they explained the program. I made extra payments as often as possible get through the program faster. FDR was great through the negotiation process & settled for a lot less than what I originally owed. I have now paid off all my debt & will graduate by May 29th! Thank you Freedom Debt Relief!!!
4 years ago
Reply from Freedom Debt Relief
Congratulations, Cheryl! We are thrilled to see you so close to your graduation path of becoming debt-free! As you complete the program, stay updated through your Client Dashboard and reach out to Client Services if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
May. 19th, 2020
Verified Customer
Review Source
Kenneth
I was so beside myself to pull the triger on starting with FDR it took me at least a year. I always had a great credit score and I knew that would be going away and it did. As of yesterday my high score of the three has hit 690 which is not great but I have about 2 years to finish the program with FDR and I beleave my score will be great again which is what FDR told me would happen. If you are anything like me don't wait I lost a year this program is just as told.
4 years ago
Reply from Freedom Debt Relief
Kenneth, thank you for you honest review. We are so happy to be able to assist you in the journey towards financial freedom. If at anytime you need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
May. 10th, 2020
Verified Customer
Review Source
Linda S Ragle Refugio, TX
I was very shaky when I was layed off from my occupation with an oil & gas company that I worked for for 18.5 years. I had never experienced such an experience.... Freedom Dept Relief worked with me slowly & methodically until I began getting my confidence back. Still have appriximately 2 years to go but feel confident that I will, in a confident way accomplish my original goals. Have been in their program for almost 2 years....I have learned many lessons with their support.. Linda R
4 years ago
Reply from Freedom Debt Relief
Hello Linda! We are thrilled to hear how the program was able to alter your stress you were feeling during that hardship. We will continue to help and guide you to reach the goals you have set in place. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Apr. 30th, 2020
Verified Customer
Review Source
Adria Waldorf, MD
Customer service is always available and willing to go above and beyond to answer your question and don't leave you unsatisfied. They're good negotiators. They make settlement, they make them quick. They pay them on time so it's not like some other programs I've heard of where it can get worse and worse because they don't make their payments on time once they make a settlement. The service is completely handled for you. You don't ever have to deal with it, just continue to make your personal payments on time and the rest of it is just going to go.
4 years ago
Verified Customer
Review Source
Bonnie Varysburg, NY
It's a really great program, it makes sense and I haven't had any problems with it. You have a personal dashboard online with them and they show you where everything is going and when things are paid off. I've never felt like I didn't know what was going on. They always answer my emails, they answer my questions if I call, they are right there waiting ton answer any questions I have.
4 years ago
Reply from Freedom Debt Relief
Terrific feedback, Bonnie! It's great to year you are confident logging into and navigating your Client Dashboard. It sounds like you've already learned some of the key benefits. If you ever have any questions while logged in, there is an option to chat with us live during office hours. Allow us to support your journey any way we can. Thank you for choosing Freedom Debt Relief!
Apr. 21st, 2020
Verified Customer
Review Source
Beth Charlotte, NC
They are so understanding. Just really, really good customer service. I got text messages and emails telling me what was going onwithmy account and I can always go on to the client dashboard to look at the account as well. They're really good at their service but it's just unfortunate that my credit score has to take such a deep dive in order for the settlement to be completed.
4 years ago
Reply from Freedom Debt Relief
Thank you, Beth, for sharing such amazing feedback! Hearing how pleased you are with our level of customer service is remarkable. We're also glad to hear you are confident navigating your Client Dashboard! Know the negative impact you're seeing now is only temporary and can be better in as little as 2 years! We hope to continue providing a pleasant experience for you. Thank you for choosing Freedom Debt Relief.
Apr. 21st, 2020
Verified Customer
Review Source
Barbara Crown Point, IN
They were upfront about everything and the way everything was set up was very easy to navigate and whatever I didn't understand they helped me to figure out. They send very regular emails and there's a dashboard that shows you exactly where your money si going when it's collected and how long it'll take to pay off each account. Every time I contact them, no matter whether it was by phone or by email, they helped me find the answer to my question. They're very professional and communicative.
4 years ago
Reply from Freedom Debt Relief
Thank you, Barbara, for the many compliments! It is an honor to accompany your debt-free journey. Hearing how pleased you are is amazing! Our goal is to provide an environment where clients feel supported and valued. Great job becoming familiar with using your Client Dashboard. This is a resourceful tool that provides a lot of information about what to expect while enrolled with us. You can also chat with us live if you have any questions! Thank you for being the best part of Freedom Debt Relief. Here's to your financial freedom!
Apr. 21st, 2020
Verified Customer
Review Source
Virginia A Haymon
My Experience has been NOTHING BUT COMPLETE RELIEF!!!! To think about how things would be had I not become part of this FAMILY OF TRUE 'Extremely educated' FRIENDS, filled with nothing but knowledge of WISE ways to clear your debt! I truly have been BLESSED to have seen Freedom Debt Relief commercial at the PERFECT time, it was truly a 'GOD THING'!!! Thank y'all for being there!!!!
4 years ago
Reply from Freedom Debt Relief
Virginia, thank you for such a thoughtful review. We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being part of the Freedom Family!
Apr. 3rd, 2020
Verified Customer
Review Source
Elizabeth Solivan
When no one wanted to help I made a call to a # that was on one of the bills and left a message. The next day a get a call from Freedom Debt Relief. They ensure me they were a legit company. The customer service person they assign for case was Todd Raccuglia, was patience, kind, and very knowledgeable. He work with me call or text me with any news in my case. Todd gave a call that I was accepted in the program, he made me cry, because no one wanted to help and here I got this angel (Todd) to give me a peace of mind. I thank him and bless his work.
4 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience thus far. We understand waiting for settlements can be hard at first, but we are glad you trusted us to get you the results you have now. If you ever need our help you can reach Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Mar. 19th, 2020
Verified Customer
Review Source
Bob Humphries
We are glad that we chose Freedom Debt Relief. We had too much debt and FDR helped us by contacting our creditors to see if they would lower the amount we owed them. FDR has been successful getting four of our creditors to lower our debt with them. We are now paying our reduced debt to each creditors through FDR. They have done a great job for us.
4 years ago
Reply from Freedom Debt Relief
Bob, we are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303.
Mar. 18th, 2020
Verified Customer
Review Source
Felix Richardson
I would only recommend this as your last resort, I have never had trouble getting a loan until I turned 62 . One year before I called Freedom for help my credit score was 800 and never been late on any of my payments, now my credit scores are 530 But I had no choice because No loan company with give a loan to a person 62 and over. Freedom has done a great job and a am glad they are here for us
4 years ago
Reply from Freedom Debt Relief
We appreciate you sharing your feedback with us, Mr. Richardson. It's disappointing to hear about the circumstance that eventually led you to our program. However, we are more than happy to provide a service that leads to financial freedom. Be sure to contact our Client Services team at (800) 655-6303 with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Mar. 19th, 2020
Verified Customer
Review Source
J Santoro
Freedom Debt Relief has made a significant difference in my financial life, Thanks to FDR I did not have to file bankruptcy. FDR has allowed, and helped me to start rebuilding my credit, something I could not do on my own. The people at FDR are extremely professional, helpful, courteous and treat you with respect while you are going through a difficult financial time. I hope I don't have to, but I would use their services again, and I highly recommend Freedom Debt Relief to anyone who needs help with financial debt.
4 years ago
Reply from Freedom Debt Relief
Thank you for such a well said response in regards to our program. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303.
Mar. 19th, 2020
Verified Customer
Review Source
Megan
Freedom Debt Relief for me has been a crucial ally in getting through what is currently the hardest time of my life. I have been able to pay my debt back, and at the same time I am keeping my home, car and job. Because they handle all the calls I do not feel harassed or hopeless. I know I have their full support and if I ever have questions they are quick to respond and follow up after they respond within days just to make sure everything is going well wtih me.
4 years ago
Reply from Freedom Debt Relief
Megan, thank you for such a wonderful review. We are so pleased to hear how we have helped you in a time of need. It is truly a pleasure to be able to assist you in resolving your debt, and if at any time you need our assistance please call Client Services at (800 655-6303. Thank you for being the best part of Freedom!
Mar. 19th, 2020
Verified Customer
Review Source
Susan O Pittsburgh, PA
I was somewhat skeptical about my ability to resolve my debt at the beginning but I became resolved to complete the program. FDR was very supportive and provided the information that I needed to learn how to handle my debt and how to avoid the pitfalls of falling back in debt. The legal team was very helpful as well and they provided help with negotiations to my creditors. I'm so happy that I completed this program with their help and support. I can't thank them enough.
4 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
Susan, we are so thrilled to be part of your resolution to your debt. As always you can check your program progress on your Client Dashboard, or you can reach out to Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Mar. 12th, 2020
