Name: Freedom Debt Relief
Rating: 4.7

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Jungae Pak Savannah, GA

Best company!! Great customer service. You actually speak to a real person.

2 years ago

Reply from Freedom Debt Relief

We are happy to hear that you are happy with our service efforts!Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Jun. 22nd, 2022

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Laura Mccall Marysville, CA

The customer service was super nice and helped answered all my questions.

2 years ago Edited May 25, 2022

Reply from Freedom Debt Relief

Laura, we are so happy to hear you are pleased with our customer service! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Jun. 2nd, 2022

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shawne bradley San Francisco, CA

Freedom Debt Relief was very difficult to understand what they were offering. They did not really save me much money at all.

2 years ago

Reply from Freedom Debt Relief

Shawne, we are sorry to hear that you are unhappy with your savings. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 2nd, 2022

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Fernando

Awesome debt company. They made consolidating my debt fast and easy.

3 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Fernando. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

Nov. 12th, 2021

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Lora Barron

Not a great program unless you have no other options.

4 months ago

Reply from Freedom Debt Relief

Hi Lora, we’re sorry to hear that your experience hasn’t met your expectations. Our program is designed to provide a solution for individuals facing significant financial challenges, and we understand it may not be the right fit for everyone.

Jan. 10th, 2025

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Chris Jones

Dislike High Fees Dislike Credit Destroy

8 months ago

Reply from Freedom Debt Relief

Chris, we understand the credit impact can be frustrating to see at first however When your debts go past due, it will likely cause your credit score to decrease. But after you’ve paid your creditors through settlements, your creditors should report that to the credit bureaus. Then your credit report should show that the debts are resolved. Our goal is to save you time, stress and money so you can work toward your specific financial goals. I know at times it can seem like we’re just taking your money and not paying your creditors, but rest assured that is not the case. Your settlement fees are part of your custom plan and are included in your program cost, and do not delay or change the length of your FDR program.

Sep. 4th, 2024

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Verified Customer

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Frances Dias

taking too long to negotiate with creditors

4 years ago

Reply from Freedom Debt Relief

Frances, we are sorry to hear that you are not pleased with the services we have provided. We understand that negotiations can be hard to wait for, but we want to assure you that we have a plan for your debt. A member of our team will be reaching out to you shortly. Have a great day.

Jul. 25th, 2020

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Verified Customer

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TobeyZ

Empathetic at the beginning, but then harassment

5 years ago

Reply from Freedom Debt Relief

We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Oct. 29th, 2019

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Verified Customer

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ruth

has helped me have peace with with my financial situation

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Sheri Frumkin

Great they have been nothing but great so far.

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, Sheri!

Aug. 12th, 2024

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Brandynbro Fortnite

The fees they charge for veterans are way too high!!!!!! Very unhappy about this.

10 months ago Edited November 13, 2024

Reply from Freedom Debt Relief

Hi, thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that you feel our fees have not met your expectations. As a disabled veteran, your service and sacrifices mean a lot to us, and we strive to provide the best possible support to all our clients. Please reach out to us directly so we can review your account and address your concerns more specifically. We value your input and want to ensure we are providing the best service possible.

Jul. 19th, 2024

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Tracy Edmondson

I did not realize that my credit score would be affected for 4 years

10 months ago

Reply from Freedom Debt Relief

Hello Tracy, we understand it can be discouraging to see your credit score lower. You should see progress as your accounts are resolved. We encourage you to reach out to a credit specialist to help you rebuild your credit.

Jul. 8th, 2024

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Denise Uber

Small payments out so it takes longer to pay off

11 months ago

Reply from Freedom Debt Relief

Hi Denise, thank you for your feedback. We base our settlement payment plans on your monthly deposit and other settlements, amongst other factors like targeted negotiations. You can always make additional deposits or increase your monthly draft to help speed up your program, we encourage you to reach out to our customer service team if you have any questions about this process.

Jun. 25th, 2024

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Kevin Busch

Communication with clients need to be stronger

11 months ago

Reply from Freedom Debt Relief

Thank you, Kevin! We appreciate your review. We value our customers and appreciate the time you took to share your experience. This is a big concern and we want to reach out directly to you to determine what are the area's of opportunity and find solutions. We look forward to getting in touch.

Jun. 19th, 2024

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Larry Vinyard

Knocking off bills as promised and on timely manner

2 weeks ago

Reply from Freedom Debt Relief

Hi Larry, we are happy to hear about your progress!

May. 13th, 2025

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Boomersatx X

Haven’t had them long enough to give a good review.

1 month ago

Reply from Freedom Debt Relief

Thank you for your review.

Mar. 25th, 2025

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Yolanda Sharpe

Well I'm still recieving a Lit of Calls from Creditors .

5 months ago

Reply from Freedom Debt Relief

Hi Yolanda, we understand how difficult it can be to handle creditor calls. We encourage you to reach out to our customer service team for tips, or log in to your dashboard to explore the resources available.

Dec. 4th, 2024

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Jeanette broafus

Still in the early stage just going into my 4th month

1 year ago

Reply from Freedom Debt Relief

Hi Jeanette, please let us know how we can continue to assist you! Keep up the great work!

May. 7th, 2024

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Charise Baker

Just starting but staff very friends and helpful.

1 year ago Edited May 15, 2024

Reply from Freedom Debt Relief

Hi Charise, welcome! We are excited to have you onboard! Please let us know how we can continue to support you!

May. 7th, 2024

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Elizabeth Thomas

So far I am very pleased 😁 I am very happy

1 year ago

Reply from Freedom Debt Relief

We love hearing this, Elizabeth! Thank you for taking the time to share with us!

Apr. 30th, 2024

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DeVeen Perry

Just started and so I'm not able to comment at this time!

1 year ago

Reply from Freedom Debt Relief

Thank you for giving us a chance, DeVeen! We are confident that you will see some movement soon and we hope to exceed your expectations!

Apr. 30th, 2024

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Michel Brooks Sr.

The patience and understanding of the representative

1 year ago

Reply from Freedom Debt Relief

Hi Michel, thank you for your feedback and for choosing us!

Apr. 10th, 2024

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Mark L

After one settlement we are very pleased!!!

1 year ago

Reply from Freedom Debt Relief

Hi Mark, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!

Apr. 2nd, 2024

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Jimmy D Milwaukee, WI

Three debts settled. These guys are good.

1 year ago

Reply from Freedom Debt Relief

Hi Jimmy, rest assured we are actively working on settling your remaining accounts, once we have the funds and your accounts are in the status we need them to be in, we will do our best to obtain the best savings for you!

Mar. 18th, 2024

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Sherry Guzzo Easton, PA

Thank you for my first settlement Sincerely Sherry Guzzo

1 year ago

Reply from Freedom Debt Relief

Hi Sherry, congratulations on your first settlement! We are excited to get the ball rolling, and cannot wait to continue to obtain the best savings across all of your accounts!

Mar. 18th, 2024

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Donna Mcbride TX

This is new to me but I really like being able to TALK. To someone

1 year ago

Reply from Freedom Debt Relief

Hi Donna, thank you for reaching out an account specialist will be reaching out to you soon.

Feb. 8th, 2024

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Trevon Smith

Service is good and excellent customer service

1 year ago

Reply from Freedom Debt Relief

Hi Trevon, thank you for sharing your satisfaction with our service efforts. Keep up the great work!

Feb. 8th, 2024

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FDR New Braunfels, TX

Integrity of FDR service. Good weekly comunicatons.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your satisfaction with our team!

Jan. 27th, 2024

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James Blackmer

They are good at communicating what's going on.

1 year ago Edited May 15, 2024

Reply from Freedom Debt Relief

Hi James, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jan. 23rd, 2024

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Cassie Wandler Anaconda, MT

Everyone I spoke with has Very friendly customer service

1 year ago

Reply from Freedom Debt Relief

Hi Cassie, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

Jan. 8th, 2024

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Rosemary Antoine Riverview, FL

Easy to sign up to. Made me comfortable.

1 year ago

Reply from Freedom Debt Relief

We love hearing this, Rosemary! We know how busy life can get and we know that simplicity is key! Thank you for choosing us.

Nov. 13th, 2023

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Mercedes DuPont

Like your quick action on looking for the best settlement.

1 year ago

Reply from Freedom Debt Relief

Hi Mercedes, that is our goal, to help you obtain the best savings and to achieve financial freedom!

Oct. 26th, 2023

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April Washington Plant City, FL

How much my credit score went down, scarey.

1 year ago

Reply from Freedom Debt Relief

Hi April, we understand credit impact can be intimidating, but remember our goal is to help you save on your debt and pay it off! There is always plenty of opportunity to repair our credit in the future. We encourage you to contact a credit expert to explore your options when you complete your program!

Sep. 7th, 2023

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James Houston, TX

I like the quickness of the 1st settlement

1 year ago

Reply from Freedom Debt Relief

Hi James, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!

Sep. 5th, 2023

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Helena Mendoza Albertville, AL

Take a little time by they are always kind and helpful.

1 year ago

Reply from Freedom Debt Relief

Helena, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Sep. 5th, 2023

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Brenda Sebren Mendenhall, MS

Friendly person that called me immediately after I enquired

1 year ago

Reply from Freedom Debt Relief

Hi Brenda, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jul. 31st, 2023

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tiffany price Detroit, MI

Helpful with dealing with a stressful decision

1 year ago

Reply from Freedom Debt Relief

Hi Tiffany! We know how stressful debt can be so we are so thankful that we were able to be there for you - thank you for choosing us!

Jul. 19th, 2023

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Junior Vargas Miami, FL

All around good customer service and communication

1 year ago

Reply from Freedom Debt Relief

We love hearing this, Junior! Thank you for sharing your experience and trusting us!

Jul. 14th, 2023

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Gerald Jamieson Mobile, AL

Worked very quickly to reduce my debt by about 30%

1 year ago

Reply from Freedom Debt Relief

Gerald, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jun. 21st, 2023

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Kimberly Fyvie Fenton, MI

I really like that they do work pretty fast on my accounts

2 years ago

Reply from Freedom Debt Relief

Hi Kimberly, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

May. 24th, 2023

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Verified Customer

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adam barnes

The service is great and good customer service

2 years ago

Reply from Freedom Debt Relief

Hi Adam, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

May. 19th, 2023

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Verified Customer

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Tracy

I do not think my debt was so severe but it has been years and I’m still not where I need to be

2 years ago

Reply from Freedom Debt Relief

Hi Tracy, we would love the opportunity to address the status of your program. We are unable to find your account with the information provided to us by this review. We encourage you to reach out to our customer service team.

May. 19th, 2023

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Noraida Rodriguez

FDR are interviewing with my payments but I am sorry about my credit points

2 years ago

Reply from Freedom Debt Relief

Hi Noraida, the majority of our clients do see their credit score start to increase about half way through their program.

May. 19th, 2023

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Sheila Skog Auburn, MA

They made it very easy. I am so relieved.

2 years ago

Reply from Freedom Debt Relief

We are so glad that we can bring you relief, Sheila.

May. 17th, 2023

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Gwen Schafer Mechanicsburg, PA

Like paying off debt. Do not like how long it takes.

2 years ago

Reply from Freedom Debt Relief

Gwen, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

Apr. 27th, 2023

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Edgardo Molina

Do not answer my emails. The only answer is...call customer service.

2 years ago

Reply from Freedom Debt Relief

Hi Edgardo, it takes our team 48 hours to receive emails. If you do not have the time to contact customer service, we encourage you to try our chat feature, it is accessible on your dashboard, you will have opportunity to chat with one of our agents in real time!

Apr. 17th, 2023

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Robert Addie Ypsilanti, MI

Very helpful and customer service is great.

2 years ago

Reply from Freedom Debt Relief

Hi Robert, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Apr. 3rd, 2023

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Denise Umble New Providence, PA

People were friendly and explained things were I could understand

2 years ago

Reply from Freedom Debt Relief

Hi Denise, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Apr. 3rd, 2023

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Raymond Vargas Los Angeles, CA

Good Customer Service, good relief, recomend

2 years ago

Reply from Freedom Debt Relief

Hi Raymond, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Apr. 3rd, 2023

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Rose Wiegert Arnold, MO

We just got started and you got one resolved.thank you

2 years ago

Reply from Freedom Debt Relief

Hello Rose, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Mar. 23rd, 2023