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Freedom Debt Relief

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9.9

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Author: Kaitlyn Short

LAST UPDATED: December 5th, 2025

Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in consumer debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief (FDR) is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular program payments to an account to fund settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

FDR offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 32 states. It does not, however, offer debt management plans or credit counseling for those not interested in debt settlement, as Freedom Debt Relief is a debt settlement company.

On average, Freedom Debt Relief charges 24 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle an account enrolled at $5,000, it will cost around $1,200. 

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The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After a Settlement Is Authorized and First Payment Has Been Made

Excellent Settlement Program and Debt Relief Services

As a leading debt settlement company, Freedom Debt Relief has several great advantages to its debt settlement services, including

  • Low minimum of $7,500 in unsecured debt to begin debt settlement
  • Costs between 18.25 and 25 percent of the total enrolled unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief has over 20 years of experience in the debt settlement industry. It has settled over four million accounts since its founding and settles $16 billion in debt.

Freedom Debt Relief has years of experience working with creditors on behalf of the client, the creditor, and the client. FDR will work to obtain settlements that resolve credit card debt (or any type of unsecured debt, such as personal loan debt or medical debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. People commend FDR for having good customer service, explaining debt settlement, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save them from paying a large percentage of what they owe. 

Despite the debt settlement program's tendency to negatively affect credit scores in the first six months, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer this tool as part of their packages.

No Fees Charged Until After a Settlement Is Settled and First Payment Hast Been Made

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to negotiate their debt and relieve their burden.

Freedom Debt Relief doesn't charge an upfront fee or any other fees until after debt is settled with creditors, the settlement has been authorized with the client, and the first payment has been made. This practice is standard for the industry. Debt relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put the monthly deposit that was agreed upon into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR's representatives will negotiate with your creditors to settle your debt.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 24 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Limited Services
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

To settle an account enrolled at $5,000, it will cost around $1,200 (or about 24 percent of the enrolled debt).

Users are charged an average of 24 percent of their total enrolled debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 18.25 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement firm still could save you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 23 percent of your total enrolled debt, but you will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement has been authorized and the first payment has been made.

However, Freedom Debt Relief’s services are high quality and could make it easier to make your way to living debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 32 states. If Freedom Debt Relief does not offer its debt relief program in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 18.25 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt. The difference between unsecured and secured debt is that unsecured debt is not backed by assets or collateral, while secured debt is.

Limited Services

Some debt relief agencies provide services outside of debt settlement, such as credit counseling, advocating for a lower interest rate on your debt, or debt management plans. However, Freedom Debt Relief does not offer these services.

As such, if you choose to go with Freedom Debt Relief to help you work toward resolving your debt, be aware that you will be signing up for a debt settlement program, and may still receive calls from a debt collector or face the risk of a negative impact on your credit score. 

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would do the following:

  • Make it clear that in some cases, FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statutes
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

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The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 18.25 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief). 

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report. While there are some risks to debt settlement, this process allows you to settle debts. It's not bankruptcy and it could get you on the path to becoming debt free.

While people interested in other debt resolution methods, like credit counseling, a debt management plan, or debt consolidation loan will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation and a reliable debt relief program, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from the company during your free consultation. 

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. The company offers a debt settlement program that helps you get rid of debt faster and for less when compared to making minimum payments. With over 19 years of experience working to reduce its clients’ debt, Freedom Debt Relief has resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, Freedom Debt Relief presents the offer for you to authorize. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when Freedom Debt Relief collects its fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. This process is repeated with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, the company will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Freedom Debt Relief's fee ranges from 18.25%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay the company the fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could be eligible for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, are not eligible.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief works with a network of lawyers it makes available to help qualifying clients in these situations — at no additional cost.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

Star Rating

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4.7

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19,206 Reviews

Review Breakdown

5 grade

82%

4 grade

12%

3 grade

3%

2 grade

1%

1 grade

2%

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Gonzalo Delacrus USA

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2 hours ago

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Azja

I had a fantastic experience with customer service; everyone was incredibly nice, friendly, and helpful. Initially, I was skeptical about signing up for debt relief services, but after just a month, I felt more confident and relieved. Overall, I'm pleased with my decision to work with Freedom Debt Relief.

1 month ago

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Reply from Freedom Debt Relief

Thank you, Azja! We’re so glad our team’s kindness and support helped turn your skepticism into confidence. It means a lot to hear you’re pleased with your decision — we’re here for you every step of the way!

Oct. 17th, 2025

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Mary

I had a fantastic experience! The team was incredibly friendly and helpful, answering all my questions. Initially skeptical, I soon felt ecstatic as their service relieved my overwhelming debt, especially after closing my business. It truly saved us from the brink of bankruptcy and has been a lifesaver during this tough time!

1 month ago

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Reply from Freedom Debt Relief

Thank you, Mary! We’re so happy to hear our team could support you through such a tough time and help relieve your debt. Your trust means everything, and we’re honored to be part of your journey to a fresh financial start!

Oct. 17th, 2025

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Patricia

I was struggling with overwhelming debt and felt like bankruptcy was my only option. Thankfully, I found a solution that has truly been a lifesaver. The support I received was incredibly helpful for all my questions. I feel ecstatic and relieved, as this has really saved me from a dire situation!

1 month ago

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Reply from Freedom Debt Relief

Thank you so much, Patricia! We’re beyond thrilled to hear that we could help you avoid bankruptcy and provide the support you needed. Your relief and excitement mean the world to us — we’re here to keep guiding you toward financial freedom!

Oct. 17th, 2025

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Michelle Rice

They’re the best I would recommend Freedom debt relief to my friends because where I was to where I’m at now it couldn’t be possible. Thank you Guys yall are the best

4 weeks ago

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Reply from Freedom Debt Relief

Hi Michelle,

We’re thrilled to hear about your progress and that our team has been able to make such a positive difference! Thank you for recommending us — it means so much to know we’ve helped you on your journey to financial freedom.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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Dee Trnka

From the initial call to the last on the first day everyone explained the process in great detail, nothing wasn't covered. Having full access viA phone or dashboard helps keep us in the here and now. When a settlement becomes available, I still in control.

1 week ago

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Stacy Quinkert

I have had a great experience with FDR. My debt has kept me in a spiral of shame and guilt and after only a few months I’ve been able to secure 2 settlements through the program. I’m feeling hopeful and proud for the first time in a long time. I’m very grateful!

2 months ago

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Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Stacy Quinkert,
We're so happy to hear how much we have helped alleviate the stress you were experiencing. Our clients are our top priority, and ensuring that you feel appreciated and respected is the main goal. We’ll always be right by your side. Thank you for being a valued client of Freedom Debt Relief!

Sep. 12th, 2025

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Anonymous

I've had a great overall experience with their service. They respond quickly, though there was a slight delay with my recent air conditioner claim due to high demand. However, they've always resolved my issues efficiently in the past. I understand the challenges they face during peak times, and I appreciate their efforts. Choosing them was a wise decision!

3 months ago

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Reply from Freedom Debt Relief

Thank you, for taking the time to leave us a review! We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients, and we're thrilled to know your experience reflected that. We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

Aug. 22nd, 2025

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Yessenia

I had a frustrating experience with customer service. They turned their back on us during an issue and laughed at my wife when she sought help. However, I appreciate the support I've received in the past. Recently, we faced an air conditioner failure and were left without it for a long time. They refused to cover the repair costs, which was disappointing.

3 months ago

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Reply from Freedom Debt Relief

Yessenia we appreciate you taking the time to leave us a review!
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief. Please call us at 800-655-6303 if you need any further assistance.

Aug. 19th, 2025

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Amy Ross USA

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3 months ago

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Reply from Freedom Debt Relief

Amy Ross, we appreciate you taking the time to leave us a review!
Our team takes pride in providing world-class customer service to our clients. We look forward to your brighter financial future!
Thank you for being a valued client of Freedom Debt Relief!

Aug. 11th, 2025

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Curtis Bryant

I think you're doing a great job... I don't have any complaints and Navy Federal called and I explained my situation to them

4 weeks ago

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Reply from Freedom Debt Relief

Hi Curtis,

We’re glad to hear you’re happy with our support and that you were able to communicate your situation with Navy Federal. We’re here to continue helping you every step of the way toward financial freedom.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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Marc Oliver

They make things happen. If you stick to the program the produce results. I’m pleased with all they have done to help me.

4 weeks ago

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Reply from Freedom Debt Relief

Hi Marc,

We’re thrilled to hear you’re seeing results and that our team has been able to help along the way! Sticking to the program really does make a difference, and we’re excited to keep supporting you.

Thank you for choosing Freedom Debt Relief

Nov. 10th, 2025

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Edra

They helped me with my debt now I can pay my rent on time and get out of debt quickly and not get be behind any more The customer service was very helpful I really appreciate them taking the time to help me

1 week ago

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Philip Sagum

Takes burden off my shoulders of having companies enjoy and drain me like a vampire suck my life of my hard earned money of high interest to their bonuses while I struggle and suffer and not enjoy my my life like a zombie

1 week ago

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Ted Patikas

So far, the communication between us has been excellent. Great customer service, no hassle. Everything they advertised has been true. I recommend this companies service as a complete solution for getting out of credit card debt.

2 weeks ago

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Reply from Freedom Debt Relief

Hello Ted,

Thank you so much for this incredible review! Your recommendation as a complete solution for credit card debt means the world to us. We are truly thrilled to hear that our communication and service have met all your expectations! Our team takes pride in providing world-class customer service to our clients. Everything they advertised has been true. We'll always have your back.

Thank you for being a valued client of Freedom Debt Relief!

Dec. 3rd, 2025

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Scott

I had a great experience with Freedom Debt Relief. Their representatives were helpful in explaining the steps of my case, and when I faced financial issues again, I naturally turned to them for assistance. I received excellent service once before, and I’m very happy with my decision to reach out to them again.

3 months ago

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Reply from Freedom Debt Relief

Scott, We appreciate you taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. We’ll always be right by your side.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 19th, 2025

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Anonymous

I had a positive experience with their customer service; they quickly responded and sent out competent technicians when I had issues. Initially, my dryer was fixed, but the technician missed checking if it was drying properly. I called again, and they promptly sent someone else to address the issue. Overall, they handled my concerns efficiently.

3 months ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review!
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief. Please call us at 800-655-6303 if you need any further assistance.

Aug. 19th, 2025

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Linda

I've had a great experience with customer service. Every time I've called, I've received quick feedback and assistance, often within a day. Recently, when my mother-in-law's washing machine broke, they promptly sent someone out to handle the issue, and everything was resolved efficiently. Overall, I'm very satisfied with the service!

3 months ago

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Reply from Freedom Debt Relief

Linda We are a debt relief company. Thank you for the review.

Aug. 19th, 2025

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Stephen

I had a great experience with Choice Home Warranty. The specialists were patient and attentive, always ready to help when I needed something done. I appreciated being able to choose my technician for my air conditioner recharge. Overall, I feel it was a fantastic decision to use their services, and I highly recommend them!

3 months ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review.

Aug. 19th, 2025

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Rena

I've had a long-term positive experience with Choice after switching from Home Shield due to poor service. They were always responsive to my questions and resolved my issues effectively. I appreciate their support, especially during my financing difficulties. I highly recommend them to others!

3 months ago

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Reply from Freedom Debt Relief

Thank you, for taking the time to leave us a review! We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients, and we're thrilled to know your experience reflected that. We look forward to your brighter financial future!
Thank you for being a valued client of Freedom Debt Relief!

Aug. 22nd, 2025

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Laura

I reached out for help with my case and was pleased with the prompt communication. The representative assured me that they would follow up as promised. Having previously worked with Freedom Debt Relief, I knew I could trust them for excellent service. When I faced financial issues again, I naturally turned to them and was very satisfied with their support.

3 months ago

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Reply from Freedom Debt Relief

Laura, We appreciate you taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. We’ll always be right by your side.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 19th, 2025

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Nodir

I had a great experience with customer service; they always addressed my issues promptly and were very apologetic. I believe the decisions made were the right ones at the time, and I appreciate the support I received. Overall, I'm very satisfied with the service provided!

3 months ago

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Reply from Freedom Debt Relief

Nodir, Thank you for taking the time to leave us a review!
We applaud each client when taking their first step to becoming debt free, as we know it takes a lot to be able to make that decision. We look forward to your brighter financial future!
We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions.

Aug. 19th, 2025

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Kathleen Vukmanich USA

Customer Review Video

4 months ago

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Reply from Freedom Debt Relief

Hello Kathleen Vukmanich,

Thank you for your thoughtful review. We’re elated to see you’re using your Client Dashboard—it's a great tool to stay informed and we’re so glad our team has been responsive and supportive throughout your journey.

Thank you for being a valued client of Freedom Debt Relief!

Jul. 10th, 2025

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Jennifer Hansen USA

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4 months ago

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Reply from Freedom Debt Relief

Hello Jennifer Hansen,

Thank you for taking the time to share your experience! We’re so glad to hear Carlos provided the empathy and honesty you needed and that you're already seeing positive changes. Our clients are our top priority and it means everything to know we’re helping you get back on track. Thank you for being a valued client of Freedom Debt Relief!

Jul. 10th, 2025

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theshaadylaady@aol.com USA

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4 months ago

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Reply from Freedom Debt Relief

Hello and thank you so much for your kind words!

We're so happy to hear how much we've helped alleviate the stress you were experiencing. Our team takes pride in being patient, thorough and supportive throughout your journey and it's amazing to hear you're already seeing major savings! Thank you for choosing Freedom Debt Relief.

Jul. 10th, 2025

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Deborah

I had mixed feelings about my experience. While communication could improve to keep me informed, the team was friendly and instilled confidence in me regarding my debt situation. Chris was particularly helpful, guiding me through a difficult decision and reassuring me that things would get better with time. Overall, I appreciate the support I received.

5 months ago

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Reply from Freedom Debt Relief

Hello Deborah,
Thank you for your honest feedback. We’re glad Chris and the team were able to provide support and reassurance during a challenging time. We also appreciate your input about communication and will work to improve how we keep you informed. Please don’t hesitate to reach out if you need anything. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Karen Pettigrew

It is a wonderful program to help you get debt free. I just started but they have done a few of my creditors and I'm very pleased

3 days ago

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Robin Lyons

They are very helpful. Explain everything so I could understand what the procedure and how everything works.

4 weeks ago

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Reply from Freedom Debt Relief

Hi Robin,

Thank you for sharing your experience! We’re glad to hear our team was able to provide clear explanations and guide you through the process. Making sure everything is easy to understand is very important to us.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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Patricia Montano

I am so close to closing this settlement I totally happy freedom made it so easy everything freedom stated it true

4 weeks ago

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Reply from Freedom Debt Relief

Hi Patricia,

We’re so happy to hear you’re close to closing your settlement and that your experience with Freedom Debt Relief has been smooth! It’s wonderful to know we could make the process easy and transparent for you.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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Marilyn Singletary

I really like the service that you always keep you informed about the next steps about what's going on communication skills are excellent.

1 month ago

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Reply from Freedom Debt Relief

Thank you, Marilyn! We're so glad you’re enjoying the service and clear communication — keeping you informed every step of the way is our priority!

Oct. 17th, 2025

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Vicki Marzka

I loved the way that the representative explained my options and didn't judge me for going into debt in the first place. He understood my circumstances and presented a workable solution. I am eternally grateful.

2 weeks ago

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Madeline Recker

I was very nervous about applying but when I spoke to Giancarlo Gallo he was able to explain the process and reassured me. I am not used to not making payments on time but I better understand what is happening. Thank you.

2 weeks ago

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Reply from Freedom Debt Relief

Hello Madeline,

Thank you so much for this thoughtful review! We are truly happy that Giancarlo Gallo was able to reassure you and clearly explain the process. We know that feeling nervous at the start is normal, and ensuring you understand what is happening is our top priority. We're so happy to hear how much we have helped alleviate the stress you were experiencing. We take pride in making sure our clients are supported throughout the process.

Thank you for being a valued client of Freedom Debt Relief!

Dec. 3rd, 2025

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Veronica Sprang

I’m not able to go to the screen to see the progress is going. It wants a code txt to me or a call from u with a code, I’ve tried both ways multiple times and it’s not working. I’ve been told to give it 48 hrs and try again with all calls. Plz help!

2 months ago

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Reply from Freedom Debt Relief

Hello Veronica Sprang,
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients.
Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2025

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Amy Cunningham

Customer Review Video

1 month ago

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Reply from Freedom Debt Relief

Thank you so much, Amy! We’re thrilled to hear our team has been so helpful and that the process has been smooth for you. We’re here whenever you need us — and so glad the app is keeping things on track!

Oct. 17th, 2025

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Linda Martin

Just stated with this company after speaking to so many I can't count and decided on this one. I always looked at the BBB when making my decision also. Just started 1 month in!! I have some relief now my credit cards are in good hands.

1 month ago

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Reply from Freedom Debt Relief

Hi Linda,

We’re so glad you chose Freedom Debt Relief and that you’re already feeling some relief! It’s great to know your credit cards are in good hands — we’re here to support you every step of the way on your journey to financial freedom.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

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J.R. Russ

So far so good. Good communication and one bill already settled in a couple months. A friend has used a different national company and is getting lawyer letters and other aggravation. FDR has been great with communication, advice, their dashboard, reminders and more!

1 month ago

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Reply from Freedom Debt Relief

Hi J.R.,

Thank you so much for sharing your experience! We’re thrilled to hear that you’re already seeing great progress and that our communication and tools are helping make the process easier for you. Your trust means a lot to us, and we’ll continue working hard to support you every step of the way.

If you ever need assistance, please don’t hesitate to reach out to our Client Success team at (800) 655-6303 or support@freedomdebtrelief.com.

Thank you,
Freedom Debt Relief Team

Oct. 28th, 2025

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Verified Customer

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Shirley

I had a generally good experience, but my recent challenges with vertigo and other issues affected my perspective. Despite these difficulties, the service was responsive and addressed my questions promptly. I feel satisfied overall and don't regret my choice, though my current situation has influenced my feedback.

3 months ago

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Reply from Freedom Debt Relief

Shirley, we appreciate you taking the time to leave us a review!
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief. Please call us at 800-655-6303 if you need any further assistance.

Aug. 19th, 2025

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Verified Customer

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Sandra

I had a mixed experience with customer service. Different agents provided inconsistent answers to my questions, which was frustrating. However, I believe choosing this service was a good decision overall. I am concerned about my credit score dropping and wish there were clearer guidance on managing my accounts.

3 months ago

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Reply from Freedom Debt Relief

Sandra, We appreciate you taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. We’ll always be right by your side.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 19th, 2025

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Magali

I had a great experience with customer service; they always respond quickly and address all my questions. I'm very satisfied with the decisions made and appreciate the support. Overall, I highly recommend their service!

3 months ago

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Reply from Freedom Debt Relief

Magali, thank you for taking the time to leave us a review!
We applaud each client when taking their first step to becoming debt free, as we know it takes a lot to be able to make that decision. We look forward to your brighter financial future!
We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions.

Aug. 19th, 2025

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Verified Customer

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Gayra Wright

This is my first time , They are very fourth coming with what they are doing. They are friendly . And you can talk to someone in the company, sometime you really want to talk to the person handling your case. To know that someone can really see you as a person not just a number. I understand they are busy i don't know who is working for me.

3 months ago Edited November 8, 2025

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Reply from Freedom Debt Relief

Thank you, Gayra Wright, for taking the time to leave us a review!
We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Please call us at 800-655-6303 if you need any further assistance.

Aug. 12th, 2025

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Amanda

I am extremely impressed with Freedom Debt Relief! I couldn’t believe how quickly they were able to complete my first debt negotiation. The process was smooth, efficient, and much faster than I ever expected. Their team kept me informed every step of the way, which gave me a lot of peace of mind. I feel confident moving forward with them and highly recommend their services to anyone.

2 months ago

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Reply from Freedom Debt Relief

Thank you so much, Amanda! We're thrilled to hear your first negotiation went smoothly and quickly. We're here for you every step of the way!

Oct. 17th, 2025

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Verified Customer

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Craig Richardson

Freedom Debt Relief is an outstanding company to help you resolve your financial debt. They are very professional and courteous. They are well versed and knowledgable of your needs and the industry. I would recommend to anyone that needs this type of service as They Are The Best !

4 months ago

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Reply from Freedom Debt Relief

Hi Craig Richardson,

We are thrilled to hear about your experience! Our team takes pride in providing world-class customer service to our clients. Your kind words about our professionalism and knowledge mean the world to us, and we’re honored to be part of your journey toward financial freedom.

Thank you for being a valued client of Freedom Debt Relief!

Jul. 16th, 2025

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Verified Customer

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Lydia Soto USA

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5 months ago

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Reply from Freedom Debt Relief

Lydia Soto,

Thank you for taking the time to leave us a review!

Jun. 27th, 2025

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Verified Customer

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Brian Anderson USA

Customer Review Video

5 months ago

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Reply from Freedom Debt Relief

Hello Brian Anderson,

Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!

Jun. 27th, 2025

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Verified Customer

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James

I had a great experience! Sierra explained everything clearly and professionally, making me feel very comfortable and safe throughout the process. Her thoroughness and professionalism truly stood out, and I appreciated how well she communicated everything to us.

5 months ago

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Reply from Freedom Debt Relief

Hello James,

Thank you for the wonderful feedback! We're so glad to hear that Sierra made you feel comfortable and informed throughout the process. Her professionalism and clear communication are truly valued, and we'll be sure to pass along your kind words.

Thank you for choosing Freedom Debt Relief!

Jun. 25th, 2025

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Verified Customer

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Brenda

I had a great experience with Sierra, who explained everything clearly and professionally, making me feel comfortable and safe. However, I'm feeling some regret due to my credit score situation. Overall, the service was helpful, but the credit aspect is concerning.

5 months ago

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Reply from Freedom Debt Relief

Hi Brenda,

Thank you for sharing your experience. We're glad to hear that Sierra made you feel comfortable and clearly explained everything — we’ll be sure to pass along your kind words. We understand your concerns about your credit, and we’re here to support you every step of the way as you work through it. Please don’t hesitate to reach out if you have questions or need guidance moving forward.

Warm regards,
Freedom Debt Relief

Jun. 25th, 2025

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Verified Customer

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Robin

I had a great experience with customer support. They were knowledgeable and communicated effectively, which made the process smooth. I even referred a friend! The air conditioning issue was resolved quickly the next day. I'm really glad I reached out for help!

5 months ago

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Reply from Freedom Debt Relief

Hello Robin,
Thank you for the amazing feedback! We're so happy to hear that your experience with Freedom Debt Relief was smooth and helpful. It’s great that the issue was resolved so quickly, and we really appreciate you referring a friend. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Verified Customer

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Zachary

I had a positive experience with customer support. They were prompt and effective in handling repairs. However, I feel they could improve communication to keep me better informed throughout the process. Overall, I'm confident in their service and appreciate their efforts in resolving issues efficiently.

5 months ago

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Reply from Freedom Debt Relief

Hi Zachary,
Thanks for the great feedback! We're glad the repair went smoothly. Thanks for choosing Freedom Debt Relief.

Jun. 25th, 2025

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Vernett

I recently had a good experience with the service. Everything was conducted smoothly, and I was satisfied with the responses I received. There was no dysfunction during the process, and the appointment was handled well. Overall, I found it to be a positive experience.

5 months ago

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Reply from Freedom Debt Relief

Hi Vernett,
Thank you for your kind words! We're glad everything went smoothly and that you were satisfied with the service. We appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing Freedom Debt Relief

Jun. 25th, 2025

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Verified Customer

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Shawn

I had a great experience with the service. They answered my questions thoroughly and made sure to prioritize what was important for managing my credit. I feel very confident in their ability to get the job done effectively. Highly recommend!

5 months ago

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Reply from Freedom Debt Relief

Hi Shawn,
Thank you for the great review! We're thrilled to hear you felt supported and confident in our service. Prioritizing what matters most to you is always our goal. We truly appreciate the recommendation to Freedom Debt Relief.

Jun. 25th, 2025