Freedom Debt Relief
9.7
Overall Score
Filter by:
Sort by:
Verified Customer
Review Source
Jennifer Johnson Painesville, OH
I researched a little before going with it and I was pretty impressed with the results that other people were having. Now they're working with my creditors to try and get me the best rates.When I talked to them on the phone they were very helpful and made the whole process easy. Any time I've had to contact them somebody is always available to speak with me. I can always get the answer to any question that I have, usually from the first person that I speak to. If I want to find information about my account, I can just look at my client dashboard. I also get phone calls and text messages to let me know about those things.
6 years ago
Reply from Freedom Debt Relief
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Apr. 23rd, 2018
Verified Customer
Review Source
Mitchell Briscoe Howard, OH
To be honest, one of the main reasons I picked it was because of one of their telemarketers. I saw an ad on the internet and then I called them and talked to a telemarketer a number of times before I went in. I wasn't sure at first but once they started knocking down the money that I owed I started feeling much better about it. They always answered my questions and resolved any problem or issue that came up. They could just come up with the right answers and explanations. I would get updates through emails which was the best way to get a hold of me. There was one month where things got real tight for me financially and they let it slide just for that month. I was very thankful for that; they were very nice. I only wish they had been a little clearer on their explanations about fees from the beginning. I didn't know originally that they were going to take 23% of what was paid for their fees. Now that I understand how the program works I guess it's fine. Everything is all said and done, so now I'm just going to live with that. I'm glad I went with them. They're saving me money in the long run. I could've played the deadly game of filing for bankruptcy, but I wasn't just trying to avoid paying. I wanted to figure out a way to survive and they helped me do that.
6 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Apr. 23rd, 2018
Verified Customer
Review Source
H.S. Gainesboro, TN
I needed help at the time since I was ill and had just lost my income. I didn't know how to get all my bills paid, so when I saw the advertisement online I thought it would be a good idea to have someone help me sort it all out. That way I could pay the amount that they were asking me for. They are doing all they can to help me and lower my debt. They have already helped me a lot. At this point though I'm not really sure how it'll turn out. They haven't told me what they're going to charge me once it gets done. I've put in a lot of money to have them handle things but I don't really know. For now they seem trustworthy.
6 years ago
Reply from Freedom Debt Relief
Thank you very much for your review. We are so pleased to have you enrolled in Freedom Debt Relief because we have your best interest in mind! We want you to obtain financial freedom and we are very confident you will have outstanding results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 6th, 2019
Verified Customer
Review Source
Lucinda Francis Lawrenceburg, TN
I had gone with national before and ended up switching to Freedom Debt because they looked like a better company. They do a service that people really need. They work with you as best as they can and take care of the problems. They know how to work with you and explain the process along the way. Usually it's up to me to check on the computer to see where they are. Still, whenever I call them they would explain stuff to me. Most of the time they had someone I could talk to if I needed it. Sometimes I have trouble getting through to them though and since I'm no good on a computer it's a bit complicated. I feel okay having to do it though. I like that I'm now able to pay my bills on time and if anything bad comes up they can help me keep up with things.
6 years ago
Reply from Freedom Debt Relief
We are thrilled to see you switched over Lucinda! At Freedom Debt Relief we care about you and we have your best interest in mind. We want to assist you with any questions or concerns you have about the Client Dashboard and we are very confident you will see exemplary results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 12th, 2019
Verified Customer
Review Source
Donald Kranz Lewis Center, OH
From the time I introduced myself and talked to the first person there I knew I had made the right decision. I could tell from their voice that they were knowledgeable and sincere and because of that I knew that they were going to be able to help me. So far, that assumption has proven to be true. I started last July and one of my debts has already been taken care of. Another two have already been negotiated and the last two are finally being looked at. Once you get on the net with them, they keep you informed every month of their negotiations. There was never a doubt in my mind that they were the most honest and trustworthy company. They're always at your side getting things done. It was the right decision.
6 years ago
Reply from Freedom Debt Relief
Hello Donald,
We appreciate your wonderful review. We care about you at Freedom Debt Relief and you absolutely made the right decision in choosing to become debt free. We are so proud of your success so far and we are confident you have a very bright future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We appreciate your wonderful review. We care about you at Freedom Debt Relief and you absolutely made the right decision in choosing to become debt free. We are so proud of your success so far and we are confident you have a very bright future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 13th, 2019
Verified Customer
Review Source
Ernest S. Chiles Iii Jackson, MO
I was hesitant at first because I had never been forced to do anything like this or explore the options, but they helped us tremendously. They have answered every question that I had and were always there when I needed information. I would get email updates from them but I could use the dashboard at any time to see exactly where we were on the process and the status of loans and such. They are very informative and spell out the whole process to you. If I had any questions at any step of the process I could ask questions and they told me to feel free to ask them anytime. They were also upfront about all the charges. One thing that I didn't know was that there was an option for consolidation that I wasn't aware of. I was kind of surprised when they contacted me about that. Maybe in a future spell of this kind they should tell you some more details about this possibility or option. Still, they have saved us tremendous amounts and kept us from having to file for bankruptcy.
6 years ago
Reply from Freedom Debt Relief
Hello Ernest,
We greatly appreciate your feedback. We understand the journey to become debt free may not always be easy but we are very confident you will see exemplary through your graduation. We want you to feel comfortable with your debt relief option and we are glad to inform you of our program very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We greatly appreciate your feedback. We understand the journey to become debt free may not always be easy but we are very confident you will see exemplary through your graduation. We want you to feel comfortable with your debt relief option and we are glad to inform you of our program very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 15th, 2019
Verified Customer
Review Source
Brenda Koechner Rothville, MO
I saw it on the internet while looking for something that could help me with my debt problem. At first I didn't want to, in fact I filled out all the papers and was about to back out but the person I had contacted first called me and told me all about it. I ended up taking it up and they took no time to get it all done. The first three accounts were just like boom and done, I was amazed. They've always been there to help me when I needed answers or whatever. I get an email update every month or so or when they settle an account. They've done what they say they are going to do. It was all better than just filing for bankruptcy, which was what I was looking at at the time.
6 years ago
Reply from Freedom Debt Relief
We appreciate your feedback, Brenda. You definitely chose the best option to resolve your debt and we are very proud of your initial success with our program. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 15th, 2019
Verified Customer
Review Source
A.D.E. The Colony, TX
I saw an advertisement somewhere online and decided to speak with them. At the time I had debt that wasn't technically mine but that was still out of control. I wanted to get help so that I could get my payments done a little quicker. They explained the process to me and since the settlement process seemed so seamless I decided to go with it. They have been able to answer all of my questions immediately and I could call them whenever I had any concerns. Usually I get phone calls and emails that let me know how things are going and how debts are being settled. There's always an open and constant communication. They have been able to expedite the process of paying my debt and it has been reduced quite a lot. I'm not paying as much per month anymore. I'm glad I made this decision since I'll be able to buy another home much sooner than what I had originally anticipated.
6 years ago
Reply from Freedom Debt Relief
Thank you for your wonderful review. We are very pleased you joined Freedom Debt Relief and trusted us to resolve your debt. We have your best interest in mind and we absolutely love communicating with you. Success is coming soon, keep up the great work. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Jackson Ross Burns orth Richland Hills, TX'
I got it after seeing different advertisements and reading people's personal testimonies about it. Customer service is great. I'm constantly on the loop and they reach out to me if there's any change either through emails or phone calls. They are constantly moving forward with the options they have and reach out to the companies that we struggle to pay. Things get resolved pretty quickly with them. I feel really good about the decision to get them. The goal that we had is getting taken care of and we're going forward. Everything that they advertised has been true, they deliver on their promises.
6 years ago
Reply from Freedom Debt Relief
Hello Jackson,
Thank you for sharing your feedback. We are very glad you saw our advertisements because we want to take control of your debt and give you financial freedom. We have your best interest in mind and we are very proud of your accomplishments thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for sharing your feedback. We are very glad you saw our advertisements because we want to take control of your debt and give you financial freedom. We have your best interest in mind and we are very proud of your accomplishments thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
George A. Lyle Irving, TX'
I didn't have many options at the time. I called Freedom debt and the young man that I talked to was very knowledgeable and an excellent salesman. He walked me through the program and convinced me that they could help me better than anyone else, so I signed up for it. Anytime I've placed a call with them they are usually very quick in responding, usually on the same day. They also sent me updates all the time and told me where I was with the program. I don't know of any other service that provides what Freedom does. I've had an excellent experience with them. I think it was an excellent decision, I just wish I could put in more money so that my debt would be cleared more quickly. I'm one year into it.
6 years ago
Reply from Freedom Debt Relief
Hello George,
We appreciate your positive review. We love having you a part of Freedom Debt Relief because we want to resolve your accounts and give you the peace of mind you deserve. We will continue to assist you with any questions or concerns you have and we are looking forward to your success in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We appreciate your positive review. We love having you a part of Freedom Debt Relief because we want to resolve your accounts and give you the peace of mind you deserve. We will continue to assist you with any questions or concerns you have and we are looking forward to your success in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Algenia Williams Adams Upper Marlboro, MD
Someone told me about the program and I just felt that it fitted my needs. Everybody on the phone knows what they are talking about and they appear to have my best interest in mind all the time. They are always courteous and on top of everything. They are also very persistent and let you know what is going on with the program. I get updated about the negotiations by email or sometimes through phone calls. They walked me through the entire process and if I ever had any questions they were always available to answer them. I feel good about it, it's worth it even though there's a fee. I'm less stressed now.
6 years ago
Reply from Freedom Debt Relief
Hello Algenia,
We greatly appreciate your feedback. We are ecstatic to have you enrolled in Freedom Debt Relief and we will always provide you with exemplary service. We will continue to answer any questions or concerns you have and we are happy to take that weight off your back. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We greatly appreciate your feedback. We are ecstatic to have you enrolled in Freedom Debt Relief and we will always provide you with exemplary service. We will continue to answer any questions or concerns you have and we are happy to take that weight off your back. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Maureen Ramsey Womack Elkton, MD
I wanted someone that I could trust and after my daughter checked them out we were pleased with what they offered. I was apprehensive at first because we were in a lot of debt. I was trying to pay it all off and get it straight. Once I signed up I felt relieved because it was as if I was in control of what was going on. They are really responsive and answer right away. The main person we talk to is consistently very responsive and he's a good source of information. He always directs me to the right place to find out what I need. They deal with any problems that come up. I get a monthly statement with updates on things and I also get little emails with different ways they could help me with my debt. I'm totally satisfied, they have been very responsive and explain what's going on. They're helping me with my goals.
6 years ago
Reply from Freedom Debt Relief
Thank you for your great review, Maureen! We're happy to hear that we've been able to earn your trust and we're excited to be working with you and helping you reach your financial goals. Also, don't forget we have a top tier client services team that's ready to help when you have questions regarding your account. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Anonymous Lorton, VA
They are very personable. They listen to you and try to help you however they can, no matter who you're talking to. They're good listeners and they always ask you to make sure they took care of everything you need. That's great since nowadays other companies don't offer as much customer support and attention. To check on their progress they have a client dashboard that I can look at whenever I want. I can check if I have anything pending, if something needs to be cleared off, paid off, or whatever. They also send you emails and text messages to tell you what's going on and ask for permission to go ahead with some things. Things are paid out pretty quickly and that's one less thing we have to worry about. It has been a great process.
6 years ago
Reply from Freedom Debt Relief
Thank you very much for sharing your review. We are thrilled to have you enrolled in Freedom Debt Relief and we will continue to provide you with world class customer service through your graduation. We are also proud you are using the Client Dashboard because this is a very effective tool while becoming debt free. Keep up the great work, financial freedom is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Gregory Goebel Midlothian, VA
They were always helpful and knowledgeable. From the beginning I got all the information that I needed as well as what they needed from me to get the process going. I got all the documents we needed, filled out my creditor's information and everything. They've been good at keeping me up to date and I can also look at their website to check on things myself. I haven't had to call or deal with any creditor myself, they take care of that. Besides, they are always aware of how long things will take, how much they can do, and how they can accomplish the things they promise. I think there was only one occasion in which they couldn't help me. There's also the issue with the IRS where they have very high taxes that they levy on me for the delayed debt. Still, it has been a very positive experience.
6 years ago
Reply from Freedom Debt Relief
Thank you for the many compliments, Greg. Congratulations on successfully completing our program! It's wonderful to hear that from the beginning, you felt well-informed about our program and was confident in making your decision to move forward with us. It's also great to hear that you utilized the resources provided to you; such as your client dashboard. Did you know that we offer a referral bonus? Feel free to contact client services at (800)655-6303 or via email at for more information. We hope you are enjoying your financial independence! Thank you for choosing Freedom Debt Relief as a guide to getting you here.
Jan. 17th, 2019
Verified Customer
Review Source
Jeffrey Horchnerv Luray, VA
Everything has been very good. I got switched around and passed to different people at first and that made me a little uneasy. Mostly because that meant that all of them had access to my information. Still, they were pretty prompt and helpful in almost every case. They are very thorough with everything and I feel very positive working with them. Right now my only concern is with my taxes and how my payments will be processed. I need to make sure I get the proper paperwork from them to process it correctly. Recently we made a switch so that we can pay the debt off faster and moved to a loan company to do so. I'm also not really pleased with the 22% rate that the loan company is charging me but that's something that I need to do. Everyone has been trustworthy though.
6 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Jeffrey, and congratulations on completing our program! We're glad to hear that for the most part, you had a good experience with us. However, we are always seeking ways to better service our clients. Even though you've since graduated, we still would like to make sure there are no lingering concerns on your end. Feel free to contact us in client services with any questions that remain regarding our program. We hope you're enjoying your financial independence! Thank you for choosing Freedom Debt Relief.
Jan. 17th, 2019
Verified Customer
Review Source
Jack Chrismon Benson, NC
I saw it advertised on TV and on Facebook, so I decided to give them a call. I was pleased with the information they gave me and decided to go with them. I've never had any difficulty in contacting them whenever I needed any kind of assistance or information. I don't have to wait for too long to get a response. Periodically they would call me or send me emails to let me know how I'm doing. I can also go online and check on their website to check the status of things. Next month I'll be debt free after being with them for years. They have been quite efficient in resolving my debt issues. They are the best.
6 years ago
Reply from Freedom Debt Relief
Congratulations on completing our program, Jack! We're thrilled to hear how pleased you were with our service. We're also glad to hear that all of your questions were answered to your satisfaction and that you found ease in navigating your client dashboard. Did you know that we offer a referral bonus; even to clients who have graduated from our program? Feel free to contact client services (800)655-6303 or via email at for more information. Thank you for choosing Freedom Debt Relief!
Jan. 17th, 2019
Verified Customer
Review Source
Mary Magnusson Orlando, FL'
They explained what it was going to be like and were very supportive through it all. They are always trying to get the best deal and are always concerned about you. So far they've done exactly what they told me they would do, they never ask me to buy anything they just take care of my debt needs. I always get emails from them where they give me notice of current things. If they need approval for anything they will contact me right away. They are very polite and have been taking care of my creditors without the need to file for bankruptcy. They're just excellent, I'm really excited since I'm close to being done. Freedom Debt is like a medicine for your credit and debt, I'm hoping I'll be able to get rid of the credit cards soon. I think everyone should trust them.
6 years ago
Reply from Freedom Debt Relief
We appreciate the positive feedback, Mary. Congratulations on completing our program! Thank you for placing your trust in our process and believing in us to resolve your outstanding debts. We hope you are now enjoying a life filled with financial independence. Did you know that we offer a referral bonus? Feel free to contact us in client services at (800)655-6303 or via email at for more information. Thank you for being the best part of Freedom Debt Relief!
Jan. 19th, 2019
Verified Customer
Review Source
Franklin Sotolongo Suarez Hialeah, FL'
They offered me the best package and close to what I was looking for in terms of dealing with my debt. I was hesitant in the beginning since I wasn't too sure about the company and I had never heard about it. They explained everything to me and once the program got started I felt more confident and secure. Customer service is excellent, the case managers will let me know of everything on my case and follow up with me. They update me every step of the way and give me information all the time. I get emails and newsletters updating me on my case and I can also check that on my dashboard. I highly recommend it to anyone who's trying to get out of debt quicker.
6 years ago
Reply from Freedom Debt Relief
Hello Franklin,
We appreciate your feedback. We are glad to enroll you in our program and we are pleased to answer any questions or concerns you have thoroughly. We have your best interest in mind and we will continue to be there for you through your graduation. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We appreciate your feedback. We are glad to enroll you in our program and we are pleased to answer any questions or concerns you have thoroughly. We have your best interest in mind and we will continue to be there for you through your graduation. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Maharani Rajkumar Miami, FL'
I was having a hard time paying my bills and I just couldn't afford going into bankruptcy. I was struggling so I turned to Freedom Debt. The customer support is always good. Anytime I call they're always encouraging and motivating. If I get worried looking at the portal or start second guessing myself about a decision, they are always there to tell me I made the best choice. They give me feedback every step of the way and tell me what they're doing, usually by text or email and I think they called us once. It has been really helpful. I felt really bad going on debt relief but everything was just a headache and it was hard every time I had to make a payment since I couldn't really afford it. They were helpful.
6 years ago
Reply from Freedom Debt Relief
Thank you for the positive feedback, Maharani. Please do not feel bad about enrolling into a debt relief program. Many consumers are not aware of the options available to them when resolving debt. Be proud of yourself for recognizing financial assistance was needed and taking the first step toward becoming debt free. As you continue on the journey, know that we are here to support you every step of the way. Client services is available 7 days a week to answer any questions that come up for you. Thank you for choosing Freedom Debt Relief!
Jan. 19th, 2019
Verified Customer
Review Source
Carmen Navarro Bronx, NY
I was in a tough situation at the time and I didn't know where or who to go to. I ended up looking at various sites and Freedom seemed to be top notch so I tried it. I've been in the program for two years and just need to finalize a couple of cards and I'll be done. I should have zero debt on December which means that I'll be done with creditors by next year. They always worked with me on what I could pay and meet that. I also didn't have to worry since I just put the money in my account and they take that to make my payments on time. They do that for me and I don't have to worry about it. Whenever I had a question, needed a clarification on something, or just needed assistance, they were always immediately on the phone. They were very personable and took care of any problem or situation. I'm very happy with the decision I made, thanks to them the creditors who were harassing me stopped doing that.
6 years ago
Reply from Freedom Debt Relief
Hello Carmen,
Thank you for sharing your honest review. You definitely made the best decision to become debt free and we are looking forward to your success. Keep up the great work, the light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for sharing your honest review. You definitely made the best decision to become debt free and we are looking forward to your success. Keep up the great work, the light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2019
Verified Customer
Review Source
C.M. Albany, NY
I had heard from one of my friend that they were a good alternative to filing for bankruptcy when you're in debt. They have saved me a lot of money and helped me. Whenever I needed any help or answers, they were always there. Somebody was always available when I called. Everybody that I talked to was fantastic, very friendly, and always went out of their way to help me. Every time they resolved one of my debts or had a buy out they would call me and send me emails so I would go on my dashboard. I could check there to see where I stood with my debts. I'm glad I did it, it was an excellent choice.
6 years ago
Reply from Freedom Debt Relief
Thank you for providing your outstanding experience of our program! Sharing your story will help others to see that Freedom Debt Relief does offer a solution to help with their debt! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Verified Customer
Review Source
Anonymous State College, PA'
We had some credit card balances that would take us a long time to finish paying off. They were becoming burdensome, so we needed help taking care of that. So far it has been excellent. They have responded to me all the time and when I needed more information or clarification they were quick to respond. Every time they had something settled, we would get an email or text message. If we wanted to check what was settled we could just look at our online account. I feel really good about going with them. They took a load off my mind and have enabled us to pay us the debts we had. It would've taken us years longer paying just the minimum amount. It works, it's not a gimmick or anything.
6 years ago
Reply from Freedom Debt Relief
We appreciate your honest review. We are thrilled to resolve your accounts and we will continue to keep you updated with any new information on your account. We are very happy to ease your mind and we are excited to see your success in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2019
Verified Customer
Review Source
Charlene Dionetta Jupiter Waldorf, MD
The person I was dealing with called me every day to tell me what was going on with things. That was very helpful for me. There were also emails that would show me the progress and I could use the dashboard to check on that too. I enjoyed how they actually did the things. They said what they would do and went with that, they were very prompt with everything, including their responses. I was also told how long it would take to pay off the thing as long as we paid on time. I feel so stress relieved now, it's wonderful. I thought I would never get out of the situation but they came to the rescue for me.
6 years ago
Reply from Freedom Debt Relief
Thank you, Charlene, for your fantastic feedback about our company! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming financially free! It also makes us happy to hear that you're logging into your client dashboard and receiving updates on your account. You're off to a strong start and a step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Verified Customer
Review Source
George Blake Bridgeville, DE'
The service was recommended by a financial counselor. When I called them they were upfront about everything and gave me very good and honest advice. They've been responsive to my emails and send me some themselves when something happens. I've also had a call or two from them to update me on things and I can always go online and see what's going on. They've been working on my behalf and that's nice. The only thing I'm not sure about is their fees. We don't really know if they're too high, too low, or just right. We're dealing with thousand of dollars and they get a percentage of that so I'm not sure of the value of their service and the cost of the debt and the relief. It was a pleasure dealing with them.
6 years ago
Reply from Freedom Debt Relief
Hello George,
We really appreciate your honest feedback. We strive to provide the best possible experience throughout the program. We only collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Even with our settlement fee, you're still going to get a significant amount of savings versus paying your creditors 100% of the debt owed plus any additional associated fees they charge. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. We would be more than happy to go over the settlement fees with you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We really appreciate your honest feedback. We strive to provide the best possible experience throughout the program. We only collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Even with our settlement fee, you're still going to get a significant amount of savings versus paying your creditors 100% of the debt owed plus any additional associated fees they charge. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. We would be more than happy to go over the settlement fees with you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Verified Customer
Review Source
Joseph A Powell Jr Glenn Dale, MD
The program was available to me through another service. It has proven to be effective and so far it has worked for me. I would get updates from them through email and voicemail. There was just a slight hiccup at some point, but that could've gone either way. It's a phenomenal program though. Now that I'm no longer in debt it taught me a valuable lesson, it was a really strong opportunity and it was totally successful. It's evident here in America that everyone should be part of a program like Freedom Debt Relief since we're all in debt. They are top notch and do what they say they are going to do.
6 years ago
Reply from Freedom Debt Relief
Thank you, Ross, for your spectacular feedback! Our greatest accomplishment is to help clients become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 18th, 2019
Verified Customer
Review Source
Ebun Cercone Fort Lauderdale, FL
After a divorce, I went through a lot of credit card issues that overwhelmed me. So I sought for help online, and found Freedom Debt Relief. The experience with them was very proficient, nice and reassuring. Before speaking to them, I felt like I was stuck, but after talking to the debt consultant, I felt relieved. They helped me get these people off my back, and shortly after that, I was finally able to concentrate at work without having a creditor calling me. It was very pleasant to know that they handled it all, and I'm very grateful that I chose them to help me. On top of that, I was very well informed throughout the entire process. Thanks to their professionals, I saved a lot of money. All I can say is that they have wonderful people working there. My credit card was taken care of, and in less than 2 months, I had everything paid off. Overall, the company is great!
7 years ago
Reply from Freedom Debt Relief
Eburn, thank you for taking time to share your experience with us. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. Please call Client Services at (800) 655-6303 if you ever need our assistance. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 13th, 2020
Verified Customer
Review Source
Kathie T. Wailuku, HI
I'll definitely recommend them to someone thinking about bankruptcy or nervous about too many debt mistakes. I want to recommend them to my family, to join Freedom Debt Relief to solve their problems. It's a very great program, the staff was helpful and it's a very great company. I feel very comfortable and I'm not worried about the payments and then bankruptcy. It was a great experience, and their staff were very kind. I was very happy to sign up for the program. It's for a long term but it was very helpful for negotiating with creditors, and then there's no harassment so it makes me less nervous, so I'm very happy.
7 years ago
Reply from Freedom Debt Relief
Hello there Kathie. Thank you for your generous feedback. We are glad to hear that we helped with some of your creditor contacts. Our greatest accomplishment is helping our clients become debt-free. If at any time you need our help, please call Client Services at (80) 655-6303. Thank you for being the best part of Freedom. Have a wonderful day.
Aug. 14th, 2020
Verified Customer
Review Source
Sylvia Jimenez Del Rio, TX
It really helps; it's a very good experience with all the help and all the education. Because I needed help to build my budgets, I was having a hard time getting out of my debt, but now I'm debt free and I'm just so happy that I manage my money better, and know how to spend it. I feel that I got educated on how to spend my money, and how to save money, which I'm 100% sure I did. It was perfect, they have the dashboard where I would go online and I could see everything that was happening and everything that was getting paid, everything that they were working on with me and the people I owed the money to. It was a great experience. If I needed help again I would go with them, and I would recommend it to my family and my friends. It is the best experience I've ever had, it really helped me out a lot.
7 years ago
Reply from Freedom Debt Relief
We appreciate you sharing your feedback with us, Sylvia! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 21st, 2020
Verified Customer
Review Source
Gary Newman Palm Springs, CA
I was still keeping my head above water and everything, but I just couldn't see a way out. I just couldn't make any headway... I was paying my bills and all that stuff, but the only thing was, it really ruins your credit. Freedom Debt Relief's debt consultants were wonderful, and anytime I needed to call, or I needed to know what was going on, they are there to help me and pull my account up and tell me exactly what was going on. I'd get the email, and usually they needed an answer back pretty quick, so if I was out and about, I'd get ahold of them right away to approve a settlement, but then it was all done on online, emails. One of the accounts was turned over—I was sued and I was turned over so I was going to have to go to Court—but I was part of a litigation. I had signed up for that, so they took care of everything, but now they're all settled because I went with that one where I got a loan from them and I just pay them back now. My settlement saved me thousands. I'm just glad I did it. I'm getting older, so I'm hoping I'll be able to get them paid off and have the money to travel and do something I want to do, but I've been very, very happy with them.
7 years ago
Reply from Freedom Debt Relief
Thank you for sharing your thoughtful review, Gary! We are so happy to hear from another satisfied client! We are here to assist every step of the way and to make this process as easy as possible! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Mark Shearer Arlington, TX
I got on to check on my credit and it showed their ad there. That's why I called and talked to them, and the first guy I talked to was so impressive. He answered all my questions, and if he didn't have an answer, he would get it, but he answered all of my questions, so I didn't have anything to worry about. Everything's gone smoothly so far. Every time they answer my questions they don't give me any problems, and that's the main thing. It's kind of like insurance— you can buy the cheap insurance or you can buy the better insurance— I prefer the better insurance. You pay a little more, but they take care of your claims, and you don't have to worry about it. So far it's been real good, I don't have any problems at all, I call them, I okay their payments and they can get the work done. They send me the bill over the internet. I can find out where I'm at, check my bank balance, check everything out, so they do a real good job. So far, so good!
7 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Mark! We want to ensure our clients feel educated on our program, so they feel comfortable and confident with us at all times. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Emma Phillips Live Oak, FL
If somebody is in debt like I was, I feel that Freedom Debt Relief was the good company to use, I would be glad to work with them again if I had to do it over. It's very positive, what they were doing. I saw it on Facebook and I thought I would check it out and see what they did. I talked to a lady and she discussed what I needed. She said that she has been in that position before, and that they helped her, so that's why she was working with them. I thought, well, if she trusted someone else to do that, then I figured I would do it too. I heard from them twice since they got my account and so they're working out what I have to resolve. So far, I've been satisfied with what they're doing. I will eventually save money when I get my debt paid off. I'm very satisfied with it, and I'm not worried about my debt right now, like I was before.
7 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to share your feedback with us, Emma! We are so happy we can be of assistance to you during your trying times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Michael Mccormack New Kensington, PA
I'm very happy with the decision to sign up with them. I wish I made it sooner. Working with them saved me money. They're all very accommodating and treat you like a decent person, and were always ready to answer any questions that you may not have been sure of. I go on the dashboard, and once in a while they gave calls to keep me updated. They put your mind at ease about being in that kind of situation, without making you seem like a deadbeat that couldn't pay your bills. I highly recommend them to anybody. I was getting emails from them, so I looked them up and read about them, and they seemed to be the best company out there.
7 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Michael! We are so happy to hear that you are pleased with our services. Our goal is to ensure our clients feel comfortable and confident with us at all times. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Maria Warford Stafford, VA
I'm very happy with how they're dealing with my debt, and how easy they're making it on me. When I saw the online advertisement and called them, the young man was extremely kind and knowledgeable, and immediately helped me. Within half an hour, I knew that I could be going debt free, so that's what happened. I had no knowledge about how to do it, but he knew exactly what to tell me to make me comfortable. I've saved money with them. They always send me a text and then email telling me to look into my file, and I can see what they're doing. I am thankful that I got it; it's just silly that I waited that long to sign up with them!
7 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us, Maria! We are so happy to hear that you feel comfortable with us. That is our goal to ensure that our clients are comfortable and confident with us. We are here to provide the best service and savings possible for our clients. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Yvonne Greene Louisville, KY
I feel like all the consultants were professional, prompt at calling me back if I had a situation, everybody was just top of the line as far as dealing with me as a customer. They had a couple of websites you could go to, They had a tracking situation where you could track all your debts and see how the negotiations were going, they always emailed you about the lawyers, the litigators and negotiators and everything; it was just fantastic. At first I was a little anxious about it, I call the BBB and found out that you were a highly recommended company and good standing and after that I just started to feel more comfortable about not paying my debtors and letting you all handle all the negotiations. I needed to consolidate some bills and get rid of some high interest rates on my credit card, and I saved money by signing up with them. I mailed the company 3 separate letters about individuals who worked with me one on one during this process. Charley Brown signed me on with Freedom Debt Relief. Sharon Jones called me from the sister company Consolidated Plus after I'd been in the program for a while, and got me a consolidation loan. Last but not least, Cris Harver was my last negotiator on my remaining debts, and he helped me finish those up within about a month's time. I sent these personal letters to the management teams, they're about each one of those people and about the company as a whole.
7 years ago
Reply from Freedom Debt Relief
Wow, Yvonne, thank you for taking the time to share your thoughts on our program. We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 19th, 2020
pauline Pepper
Called customer service spoke to Oscar did not let me voice why I was upset. Received a email stating that if I was using 3 different credit cards. One was suppose to be taken off the list due to they will not ever settle that was done n in July 2024. He then said it was probably late charges and interest. Not very happy with that email at all. You should keep notes before upsetting me with that nonsense.
2 weeks ago
Reply from Freedom Debt Relief
Pauline, we are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.
Nov. 12th, 2024
Review Source
Lonnald Carter
Freedom Debt Relief changed my life for the better! It resolved my debt quickly and was very easy to talk to. I would recommend them to EVERYONE
2 weeks ago
Reply from Freedom Debt Relief
Hi Lonnald! We're thrilled to hear how much Freedom Debt Relief has positively impacted your life! It's fantastic to know that you found the process quick, straightforward, and that our team was easy to talk to. Thank you for your enthusiastic recommendation – we’re here to help anyone ready to take control of their debt!
Nov. 13th, 2024
Review Source
Bill Herm
very easy getting set-up and started with FDR. each step was well explained before going ahead. website is clear and easy to use.
2 weeks ago
Reply from Freedom Debt Relief
Bill, we’re delighted to hear that you found the setup process smooth and straightforward! Making things easy to understand and navigate is one of our top priorities, so it’s wonderful to know that you felt informed and confident at each step. Thanks for sharing your experience!
Nov. 7th, 2024
Review Source
Yooha Lee
Great customer service. Staff members were very thorough, informative and helpful with walking me through all the steps.
2 weeks ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback! We're thrilled that our team could provide you with thorough and helpful support. Guiding you through every step is something we truly value, so it’s fantastic to hear you felt informed and cared for. Please reach out anytime—we’re here to help!
Nov. 7th, 2024
Review Source
Vitiflo By Dez
Thank you so much for all the help you have given me. Here I am once again in difficult times and there you are to save me. My financial heroes!!!
2 weeks ago
Reply from Freedom Debt Relief
Thank you for your kind words! We’re so glad we could be here for you when you needed support. It’s our privilege to help you through challenging times, and we’re honored to be a part of your journey toward financial freedom. Don’t hesitate to reach out whenever you need us—your financial heroes are here to help!
Nov. 7th, 2024
Review Source
Nikayta Nelson
Freedom debt relief gets a heavy weight off your shoulders, once you make just one monthly payment. Instead trying to pay each creditor separately.
3 weeks ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Nikayta! We're thrilled to hear that simplifying payments through Freedom Debt Relief has helped lift that weight. Consolidating into one monthly payment can truly make a difference, and we're glad it’s working well for you. We're here to support you every step of the way!
Nov. 7th, 2024
Review Source
Natalie Martuscello
FDR is the best. All of the customer service representatives are so helpful and non-judgmental. I'm so happy I chose them!
3 weeks ago
Reply from Freedom Debt Relief
We're so grateful for your feedback, Natalie! Hearing that our team has been helpful and supportive means a lot to us. We’re here for you every step of the way, and we’re thrilled you feel confident in your decision to work with us. Thank you for choosing FDR!
Nov. 7th, 2024
Verified Customer
Review Source
Deborah
Horrible customer support. Six emails and an extremely rude, impatient “Crystal”, who seems to be only one I have spoke. To in three months. (Her everytime).
No one at first level cust svc at Freedom is able to satisfactorily answer my finance 101 questions. They just advd yo read my dashboard!!!!
2 months ago
Reply from Freedom Debt Relief
Hello Deborah, we are sorry to hear that this has been your experience. An account specialist will be reaching out to obtain more information to locate your account and address this situation.
Sep. 16th, 2024
Verified Customer
Review Source
Jolene
It's going great. I'm working on another job so can add more money. I'm excited to be done. So thank you
2 months ago
Reply from Freedom Debt Relief
That's fantastic to hear, Jolene! We're excited for you too and glad you're making progress. If you need any assistance as you work towards your goals, just let us know!
Sep. 19th, 2024
Verified Customer
Review Source
Darlene Brown
This company is the best! Customer service is excellent and they get the job done! I always recommend them!
2 months ago
Reply from Freedom Debt Relief
Darlene, thank you for your review! We are honored to be your partners in your journey towards financial freedom!
Sep. 19th, 2024
Verified Customer
Review Source
George
Great service, so supportive and helpful!
Glad I went this route with this wonderful company!
God Bless!
2 months ago
Reply from Freedom Debt Relief
Thank you for your review, George!
Sep. 13th, 2024
Verified Customer
Review Source
Julie Brown
I’m very happy with the service provided by FDR The notifications, helpful advice, and overall support I received
2 months ago
Reply from Freedom Debt Relief
Julie, thank you for sharing your experience!
Sep. 13th, 2024
Verified Customer
Review Source
Barbara Anne Lapierre
The ease of the process. The communication between the parties is amazing. Each and every step is done as a team.
2 months ago
Reply from Freedom Debt Relief
Thank you for your feedback, Barbara! We're glad to hear that the process has been smooth and that communication has been excellent. Working as a team every step of the way is key to success, and we're here to support you!
Sep. 12th, 2024
Verified Customer
Review Source
Andrea D'amico
Freedom Debt Relief has been great and everyone I have encountered on the phone and online have been very helpful
2 months ago
Reply from Freedom Debt Relief
Hi Andrea, thank you for your review!
Sep. 11th, 2024
Review Source
Chandra Rice
It has been an easy, fast process, and the people have been very helpful and kind. I was walked through the process from beginning to end and encouraged to ask questions. The website and app are also easy to use.
1 month ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Chandra! We're happy to hear that the process has been smooth and that our team has been helpful and supportive. It's great to know you found our dashboard user-friendly. We're here for you every step of the way!
Oct. 22nd, 2024
Review Source
Randy Grogan
After a long conversations with the representative and going over a plan and a date of graduation I decided to try and my wife and I are very pleased with the results.
1 month ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Randy! We're thrilled to hear that after your in-depth conversation with our representative, you and your wife decided to move forward with the program and are pleased with the results. It’s wonderful to know that you’re seeing progress toward your financial goals, and we’re honored to be part of your journey. If you ever have more questions or need support along the way, we’re always here for you. Thanks again for choosing Freedom Debt Relief!
Oct. 10th, 2024
