Freedom Debt Relief
9.9
Overall Score
Verified Customer
Review Source
Michael
I recently made a purchase and I believe it was the right decision for me. The customer service representative was extremely helpful and understanding, which made the entire process much easier for me. I felt supported and valued as a customer, and the level of service I received was exceptional. I am grateful for the positive experience and would highly recommend this company to others. Thank you for making this transaction a pleasant one.
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your positive experience with us, Michael! We're delighted to hear that you found our customer service representative extremely helpful and understanding during your recent purchase. Your recommendation means a lot to us, and we truly appreciate your trust and confidence in our company. Thank you again for choosing us. Here's to your continued satisfaction and success with our services.
May. 10th, 2024
Verified Customer
Review Source
John
I recently had the pleasure of using this product and I must say, it was a fantastic experience. From start to finish, everything was seamless and efficient. The customer service was top-notch, and I felt valued as a customer. The product itself exceeded my expectations and has made a significant positive impact on my life. I highly recommend this to anyone looking for a reliable and effective solution. Thank you for providing such a wonderful product and service.
1 year ago
Reply from Freedom Debt Relief
John, thank you so much for your glowing feedback! We're thrilled to hear that you had a fantastic experience with our service. It's wonderful to know that our product exceeded your expectations and made a significant positive impact on your life. Your recommendation means the world to us!
May. 10th, 2024
Verified Customer
Review Source
Susan
I have had a great experience with this company. Whenever I called with questions, they were able to provide me with helpful answers. I was initially anxious, but given my circumstances, I knew I needed to take action. They offered me a solution that I truly believe will benefit me. I am extremely satisfied with their service and everything they have done for me.
1 year ago
Reply from Freedom Debt Relief
Hi Susan, thank you so much for sharing your experience with us! We're thrilled to hear that you had a great experience and that we were able to provide helpful answers to your questions. We understand that taking action in certain circumstances can be anxiety-inducing, but we're glad you trusted us to offer you a beneficial solution. Your satisfaction is very important to us, and we're delighted that you are extremely satisfied with our service.
May. 10th, 2024
Verified Customer
Review Source
James
Customer service was satisfactory, straightforward in explaining the process. I sought to reduce credit card payments and opted for a reverse mortgage to speed up the process. However, the 5-year timeline to settle debts seemed lengthy. I inquired about depositing funds into the dedicated account and was informed of a $10,000 daily limit, which was disappointing. Overall, the experience left me with uncertainties and concerns about the efficiency of the process.
1 year ago
Reply from Freedom Debt Relief
James, thank you for your feedback. We would love the opportunity to help clarify your uncertainties. Please look out for further communication from our team.
May. 9th, 2024
Verified Customer
Review Source
Melody
I am extremely satisfied with Freedom Debt Relief. Their program has helped me manage my debts and save money over the years. The detailed information they provide is valuable, and their blogs offer helpful tips. I appreciate their excellent customer service and support. I highly recommend their services to anyone in need of debt relief assistance. Thank you, Freedom Debt Relief, for all your help and support.
1 year ago
Reply from Freedom Debt Relief
Melody, thank you so much for sharing your experience with us! We're thrilled to hear that you've been impressed with the thoroughness and assistance provided by our team. It's wonderful to know that they have been friendly, helpful, and patient in explaining everything to you.
May. 10th, 2024
Verified Customer
Review Source
Christine
I am extremely grateful for the support I have received from the team. They have been consistently reliable and have taken care of everything I needed. This has allowed me and my husband to focus on other important matters without any worries. Their assistance has been invaluable to us, and I highly recommend their services to anyone in need of help. Thank you for everything.
1 year ago
Reply from Freedom Debt Relief
Christine, thank you so much for your heartfelt feedback and for choosing our services! We're thrilled to hear that you've had an extremely positive experience with our team and that we've been able to provide reliable support to you and your husband. Thank you for choosing us!
May. 10th, 2024
Verified Customer
Review Source
Richard
I recently had an interaction with a representative and I must say, I was impressed. Initially, I missed some information, but they were patient and repeated it for me. I explained my situation, and they assured me they could assist with my bills. Since then, they have been handling everything smoothly. Overall, I am satisfied with the service provided.
1 year ago
Reply from Freedom Debt Relief
Richard, thank you so much for sharing your recent experience with us! We're delighted to hear that you had a positive interaction with our representative and that they were patient and accommodating in explaining the information you needed. Keep up the great work.
May. 10th, 2024
Verified Customer
Review Source
Edith
I had a positive experience with the customer service team. They were really great and helpful when I called in for assistance. The representative was patient and understanding, even when they had to repeat the question. I appreciate their efforts and feel that they are doing a good job in providing support. Overall, I am satisfied with the service I received.
1 year ago
Reply from Freedom Debt Relief
Hi Edith, thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our customer service team. Your appreciation means a lot to us, and we're committed to continuing to deliver top-notch service. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.
May. 10th, 2024
Verified Customer
Review Source
Lisa
My experience with Freedom Debt Relief was excellent. The communication was top-notch, keeping me informed every step of the way. Any questions I had were answered thoroughly and in a timely manner. Overall, it was a very positive and painless process. I highly recommend Freedom Debt Relief for anyone looking to resolve their settlements efficiently. It was a wonderful experience, and I have no issues at all.
1 year ago
Reply from Freedom Debt Relief
Lisa, thank you so much for your wonderful review and recommendation! We are thrilled to hear that your experience with us was excellent and that our communication, responsiveness, and thorough answers made the process positive and painless for you. Your feedback means a lot to us, and we truly appreciate you sharing your positive experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
May. 8th, 2024
Verified Customer
Review Source
Alice Lewis
They give an estimate time frame of when your 1st debt will be negotiated and mine was in less time. I have only been customer since Feb '24 and they have already taken care of 3 accounts for me. I should have done this a long time ago instead of stressing myself out paying all those minimum payments. So a huge thank you to Freedom Debt for being so courteous, knowledgeable, and understanding.
1 year ago
Reply from Freedom Debt Relief
Hi Alice, It's fantastic to hear that we were able to offer you a payment plan that fits your budget and eases any financial concerns you may have had. Your peace of mind is our priority, and we're here to make your journey toward financial freedom as smooth as possible.
Apr. 10th, 2024
Verified Customer
Review Source
Sally North Port, FL
I am so glad that I found Freedom Debt Relief, as it has changed the way I approach my use of credit cards. Freedom Debt Relief has lifted a great burden from my daily living. I followed their guidance and made regular payments, which in turn has my account almost paid off. Regular payments to my account and using my credit cards wisely is an education in and of itself. Highly recommend Freedom Debt Relief.
1 year ago
Reply from Freedom Debt Relief
Hi Sally, we are happy to hear that you have taken your experience with us and can apply it to your financial future. Keep up the great work!
Feb. 24th, 2024
Verified Customer
Review Source
Doris Pearland, TX
This is the best program anyone could ever enroll in. I stated the program in 2018 and I have graduated from the program. I was always notified of when a creditor wanted to settle or negotiate. Loved that I could always look at my client dashboard to see my progress. It’s just a wonderful program if you are looking to get your life back. Thank you Freedom Debt Relief.
2 years ago
Reply from Freedom Debt Relief
This is so wonderful to hear, Doris! Reading your review brightened our day, it is so important to us to know that we are making a difference and we really appreciate you sharing your success with us. Congrats on all of your progress and we wish you nothing but the best!
Nov. 13th, 2023
Verified Customer
Review Source
Eric
We ran into problems with medical bills and couldn't pay a lot of our credit cards and stuff like that. I came across Freedom Debt Relief's number and I gave them a call, and we got all set up with them and they've been doing a great job since. They've been able to answer all our questions if we've ever had a problem. They've explained what we needed to do. So they've been very helpful. They've done a tremendous job up to now and there's kind of light at the end of the tunnel and I can thank them for that.
2 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
Eric, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Oct. 24th, 2023
Verified Customer
Review Source
Tammy
Freedom debt relief saved me tremendously! I was in way over my head 4 years ago making minimum payments on my credit cards :( I called them, they set up my program and I faithfully made my monthly deposit and they did the rest! They do charge their fees, but it's worth it. I never got a call from any of my creditors and they absolutely take care of all negotiations! I am so very grateful for them! I just graduated the program this month :) Now I am going into my retirement years pretty much debt free! Thanks Again FDR! I would recommend them to anyone:)
2 years ago
Reply from Freedom Debt Relief
Hi Tammy, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Jun. 1st, 2023
Verified Customer
Review Source
Janaika Seattle, WA
When I found FDR, I had no idea what to do with the debt that felt like it was consuming me. I could not imagine feeling the freedom and relief I feel now, if I did not make that call! I created payments that were within my budget and made the commitment. A few years with Freedom Debt Relief, I’m now getting close to my graduation date & BEYOND grateful for the complete 180 my financial life has taken. I couldn’t recommend Freedom Debt Relief enough!
2 years ago
Reply from Freedom Debt Relief
Janaika, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
Jun. 1st, 2023
Verified Customer
Review Source
Lesa
I saw their commercials, looked up their reviews and they had a good reputation. Freedom Debt Relief was always available, they did not waste my time. They told me what they would do and they kept their word. They would send me emails monthly and text me when they got to a point where they were able to make a settlement. And they would give me a call.
2 years ago
Reply from Freedom Debt Relief
Hi Lesa, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Jan. 20th, 2023
Verified Customer
Review Source
Myra Ashland, VA
I can't say enough about it. I just finished the program early and I'm happy with everything. I was having some issues with credit cards and one of my nephews put me on to you guys, which was a good thing. I've been totally pleased with everything. Everyone that I worked with was a good experience. Any time I've ever called, I've been able to speak with someone.
The client dashboard was a big help. I could look and see for myself where things were at.
3 years ago
Reply from Freedom Debt Relief
Congratulations, completing your program is such an amazing accomplishment! We look forward to your continued success! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 8th, 2022
Verified Customer
Review Source
Carmen Sun City Center, FL
I have so many debt, so I found Freedom Debt Relief on my phone and I decided to apply. I'm really I'm very happy to have them. It's a relief I don't have to worry about it - just make the payment and they do everything for me. I'm very happy, that's all I can say. I will recommend it to my friends and to my family and the only thing I can do is really appreciate what they're doing for me and I thank God that I've read about them. I'm very happy with what they were doing for me.
3 years ago
Reply from Freedom Debt Relief
Thank you for sharing, Carmen. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 8th, 2022
Verified Customer
Review Source
Laurie Almond, NY
It's very good it helped me a lot. Maybe their fees are higher than I wanted. They always answer my questions and they respond quickly. They sent me a text or email, maybe both, letting me know that there's been update or if there's something I have to approve and where and what's going to be coming up next. They just they keep me updated ahead of time.
4 years ago
Reply from Freedom Debt Relief
We are happy to hear that, Laurie. We understand that some people may find our fees to be high but keep in mind that even with our settlement fee, maintenance fee, and taxes, those totals could not exceed the compound rates like credit cards. We encourage you to speak with our Client Services team to learn what options are available that would allow you to accelerate your Graduation Path. Client Services is available 7 days a week to support your financial needs. Your feedback is valued. Thank you for trusting Freedom Debt Relief to serve your financial needs.
Dec. 15th, 2021
Verified Customer
Review Source
Michelle Zavalla, TX
I get messages through my email as well as phone calls and letters always keeping up to date with everything if I need to authorized a settlement or anything the details. They get me the information I need it within a timely manner. They've always answered every question that I have, always available anytime I call and doesn't take long to get a hold of the customer service representative. I feel great about it. I had no issues with them, they do not bug they do not encouraged me to do anything that I'm not comfortable with I have nothing but positive and good dealing with them.
4 years ago
Reply from Freedom Debt Relief
Your amazing feedback is appreciated, Michelle. We're honored to be your solution to financial relief. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Freedom Debt Relief. Here's to your financial freedom!
Dec. 15th, 2021
Verified Customer
Review Source
Joseph Leahy Ocean Bluff, MA
From my initial contact with FDR through almost 3 years in the program, I have never had a bad experience with any of the service reps. I have 9 accounts in the program and all but 1 has been resolved. They do what they say they will do. If you stick with the programmed savings deposits as required, their system works. Yes you should be prepared to take a credit score hit, but the program beats making minimum payments for the rest of your life. The $$ you are saving in the long run is substantial and you can control how fast the system works for you
4 years ago
Reply from Freedom Debt Relief
Thank you, Joseph, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Sep. 27th, 2021
Verified Customer
Review Source
Thomas Salter Fort Myers, FL
I am very grateful to Freedom Debt Relief. I could not get my financial situation under control after my wife that passed over 8 years ago. I was still paying my bills but only minimum payments. The more I owed the more might credit score was going down. I finally feel now that I've been with Freedom Debt Relief for over a year and a half that my financial status it's getting better and better. After having 9 creditors I owed, I only have one left to settle with. I am very excited about having my credit is paid off. Thank you so much Freedom Debt Relief.
4 years ago
Reply from Freedom Debt Relief
Thomas, thank you for taking the time to leave us a review! We're elated to hear that we were able to assist you along your financial journey and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2021
Verified Customer
Review Source
Elisabeth Earhart Joplin, MO
I became a paying customer of Freedom Debt Relief about 3 3/4 years ago. They set a certain amount of money for the work they do. They contact my credit cards and loans and work with them how much I will pay. I had 6 accounts and just finished paying off all the cards and loans. They didn't not pressure me but made it sound better if I stook to the program. All my questions were answered. It helped having so much taken out each month.
4 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
Thank you, Elisabeth, for taking the time to leave us a review! We're elated to hear that you are pleased with our services and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2021
Verified Customer
Review Source
Anonymous
Because of coronavirus we had three factories shut down and I lost several hundred clients and I could not make payments. I am very happy I went through freedom with everything that has happened. They will got to bat foy you. Most of the accounts were settled for half or less. I am happy with that. Whenever we had a question or problem, they were right there. Whenever something got settled. They text me to see if I agree to the settlement.
4 years ago
Reply from Freedom Debt Relief
Anonymous, thank you for the kind review. We understand that our client's financial conditions can change especially during a worldwide pandemic. We are here every step of the way to help you to move forward and resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jan. 5th, 2021
Verified Customer
Review Source
Ronda
Everybody I’ve talked to has been very pleasant. I am very happy with the employees. Every time I called because I needed help with something or I needed to lower my payment because of covid, they were very helpful and pleasant. It seemed like it took longer than they set out with. It was supposed to be within three years and it has been almost five and I am almost done. I don’t know why it took so long.
4 years ago
Reply from Freedom Debt Relief
Ronda, Thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Jan. 5th, 2021
Verified Customer
Review Source
Brad Schmidt
Excellent. I contacted them but I then I resisted. They told me the truth. My borderline credit rating would plummet, which it did at first. But as the program progressed and we were legally paying off my debt, in 1.5 years of a 4 year payoff plan my credit rating is almost back to where it was when I enrolled and I am over 30,000 lower is my debt
4 years ago
Reply from Freedom Debt Relief
Brad. we are over the moon to receive such stunning feedback! We provide thorough information about proper expectations about our program. We are thrilled to see the investment is paying off. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jan. 5th, 2021
Verified Customer
Review Source
Selma
Signing up with Freedom Debt Relief was a great step for getting myself back on track they took care of the larger bills I had while I straighten out the smaller ones. I finished earlier than expected. And I was glad of that.I would recommend going through this program. Especially If you're not in a hurry to make a big purchase, like buying a home.
4 years ago
Reply from Freedom Debt Relief
Amazing feedback, Selma. We are thrilled to hear all the success the program has provided. We are so thankful to be part of your financial journey. We look forward to your coming success. Thank you for being a valued client of Freedom Debt Relief.
Jan. 5th, 2021
Verified Customer
Review Source
Early
If you’re in debt over your head, freedom debt relief is wonderful. I think they have handled it very well. I was struggling and I saw their advertisement and I am happy I contacted them because it works wonderfully for me. I am almost halfway through my contact and I am very satisfied. They get back to me every time I contact them immediately. I get emails regularly. I feel good about the speed they have negotiated my debt.
5 years ago
Reply from Freedom Debt Relief
We really appreciate your comments in regards to your debt relief program. We strive to get the best settlements to help you save money and time. We care for our client's well-being and awareness of their program progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Nov. 18th, 2020
Verified Customer
Review Source
Ivan B.
My experience with Freedom Debt Relief has been exceptional. I was very hesitant in taking that step to ask for help and thinking the worst and being denied help. I was wrong, the first person I spoke with made me feel at ease and knew what I was looking for. The person took my information and explained the program thoroughly. The response was quick as to whether the program was going to help me. I am so happy that I made the contact, it has lifted so much pressure off my shoulders and got me back on track with my finances.
5 years ago
Reply from Freedom Debt Relief
Ivan, we are over the moon to receive such stunning feedback! We are thrilled you took the first step and allow us to hear your financial situation. We care and want to truly help people regain their lives. Thank you for allowing Freedom Debt Relief to be part of your financial journey. If you have any questions please call 800-655-6303.
Nov. 3rd, 2020
Verified Customer
Review Source
Kim
Very pleased. I had financially hardships that I was not anticipating and they were able to get me help in my time of need. I was a little skeptical at first but I got reassurance from a friend that they were a reputable company and I was able to fulfill the process and I was happy that I have graduated from them. It helped me consolidated everything into one payment.
5 years ago
Reply from Freedom Debt Relief
We appreciate you sharing with us today, Kim. Thank you for taking the first step to resolve your debt. We are thrilled to see the hard work pay off. We look forward to your coming success. Thank you for being a valued client of Freedom Debt Relief!
Oct. 16th, 2020
Verified Customer
Review Source
Marge jaros
Excellent company to work with. Been working with them since 2018 and my debt is almost gone. I have already been referring freedom debt relief to sooo many people. I am very thankful to everyone who have been helping my get to my goal. I have just a few more months and i am debt free. Everyone should use freedom debt relief for their debt problems.
5 years ago
Reply from Freedom Debt Relief
Thank you so much, Marge! We are so glad you are pleased with the results provided by the program thus far. We are thankful you have been hard at work with staying committed each month, which has been making our job a lot easier when assisting you. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Oct. 5th, 2020
Verified Customer
Review Source
Akbar Pasha
It was great journey. Really thankful for the help to get rid of my debt. Just one thing FDR should clearly define what are their service charges at the time of settlement. And also NLLG law firm should be helpful instead of rushing to close the settlement. I did not got proper help from NLLG law firm they did not helped me while settlling my BOA account. They did not fight for rescuing principal amount they only reduced intrest amount of my credit and I end up paying whole amount which I actually owe to BOA. I was not expecting from NLLG law firm. But still I am very happy with FDR program.
5 years ago
Reply from Freedom Debt Relief
We really appreciate your comments in regards to your Akbar. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Sep. 25th, 2020
Verified Customer
Review Source
Melvin Washington
Once I became a part of this company, my worries were over. I no longer had to deal with phone calls from collectors and I knew that payments were being settled and on time. When I had a question, which was not that often, the representatives are courteous and very helpful. They make sure that I understand everything about my account and the procedures that they are taking and why they are taking them.
5 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
We appreciate you sharing with us today, Melvin. We provide quality customer service in each interaction. We address each question and find solutions as they arise. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Sep. 23rd, 2020
Verified Customer
Review Source
Sharon Wylie
They took my debts and settled saving alit of money. Made my monthly payments affordable and will have it paid for in a year. They explain everything and needs your approval before the settlements are made. No surprises!! You can access you account and see where your at with the debt you are responsible for. They are always courteous and helpful with questions or concerns. Would recommend they highly for those feeling trapped.
5 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
We are so glad you trusted us to help you become debt-free, Sharon! We enjoy keeping you informed and providing you the tools to be successful when completing your graduation path. If you need anything, feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Sep. 29th, 2020
Verified Customer
Review Source
Faye
I’ve never had a wonderful credit score and I couldn’t handle it and I saw an advertisement on TV about Freedom Debt Relief so I called them. When I first got in touch with them, everything was explained. I am very relieved that I went with them. It is the best thing I have ever done. I can call them or sign into the dashboard anytime to find out what is going on.
5 years ago
Reply from Freedom Debt Relief
Faye, thank you for taking the time to leave us a review. We are glad our program could be an effective solution for you with getting your finances in order. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Sep. 20th, 2020
Verified Customer
Review Source
Amy
My husband was no longer working and we have some medical bills, those can pile up, so I was in credit card debt so we were looking to consolidate and this was our best option. They have wonderful customer support. They are very friendly. They’ve done a wonderful job and let me know if there are any changes by sending me a text or an email. I am glad I went with this company.
5 years ago
Reply from Freedom Debt Relief
Thank you for leaving us a great review, Amy! We are so glad we could be an affordable solution for you and your family when looking for relief. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2020
Verified Customer
Review Source
Angelita Jimenez Grand Prairie, TX
My experience with Freedom Debt Relief has been nothing but positive. I like the fact that I have the options to look at my account in a very user friendly web platform. They are available when I need them through phone or chat. They are very understanding when payment changes have to be made to my account and give me very easy understandable answers to all my questions.
5 years ago
Reply from Freedom Debt Relief
Thank you, Angelita, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Sep. 2nd, 2020
Verified Customer
Review Source
Charlotte Albuquerque, NM
I have about half of my debt left and I'll be done in June and they've been real good about getting my problem solved with my creditor. I feel good about using them, things are going good. They've always been good to me and they've always solved my issues. Also they're always there to help me out if I need to have my payment pushed up a day or two or three you know so they're great.
5 years ago
Reply from Freedom Debt Relief
Charlotte, we are over the moon to receive such stunning feedback! We strive to get the best settlement to resolve your debt. We are here every step of the way and look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Aug. 25th, 2020
Verified Customer
Review Source
Carmen
I didn't know what to do about my credit card bills. I keep asking them to please give me a break and to not give me interest or the penalties. I've been with Freedom Debt Relief for almost a year now and I would recommend it to anybody who you know who in the same situation. Everyone has been great to work with. They email me about what they are doing.
5 years ago
Reply from Freedom Debt Relief
Thank you for your wonderful review, Carmen! We strive to provide the best service possible to our clients, to ensure they are comfortable and confident with us. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Jul. 28th, 2020
Verified Customer
Review Source
Barbara
I really didn’t want to file for bankruptcy so I contacted freedom. They have negotiated for me and made the whole process easier. They saved me a lot of money. They did exactly what they said they would do and kept me informed. Every time I called with a questions, they were able to answer it completely. I didn’t have to wait for them to call me back. Everyone is trained really well.
5 years ago
Reply from Freedom Debt Relief
Barbara, thank you for sharing your kind thoughts about our program. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you ever need our assistance please call Client Services at (800) 655-6303.
Jul. 16th, 2020
Verified Customer
Review Source
Sherry Rayville, LA
My experience with Freedom debt relief has been so good from day one. I talked to a great and understanding person, who never judged me or ask me down questions. They checked on me from time to time to see how I was doing. And even when a bill showed up afterward, they call me to ask if I wanted that bill added. Hey I cant say anything but goodness from this company. They dont know me from anybody else they talk to, but I could not tell. Grat people, great conversation, will lead to a great ending. Oh dont forget when u look on your phone and see when you are need to approve a debt .
5 years ago
Reply from Freedom Debt Relief
Thank you so much, Sherry! We are so thrilled to hear how well our agents have been treating you throughout this entire process! We simply enjoy what we do and are dedicated to bettering your financial future. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Jun. 24th, 2020
Verified Customer
Review Source
Thomas Cafaro Staten Island, NY
The process has been very low maintenance and basically runs on autopilot as long as you make your scheduled deposits. The staff at Freedom Debt Relief are always available and very helpful and friendly. The website is great at giving a snapshot of your current status and how much farther you need to go to graduate. Definitely worth it and was a life saver.
5 years ago
Reply from Freedom Debt Relief
We appreciate your trusting feedback, Thomas. You are correct when saying sticking to our process leads to terrific results. Thank you for sharing the benefits you've gained from using our services. Also, excellent job using your Client Dashboard to stay informed about your account. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief.
Jun. 26th, 2020
Verified Customer
Review Source
Ronald Port Huron, MI
They've been very good at helping me and telling me what is happening with some of the credit card companies and I appreciate that. I can go on the internet and find out what's going on and when I call them they go right over it with me and tell me exactly what is happening. They're very knoweldgeable and do the best they can to help their customers.
5 years ago
Reply from Freedom Debt Relief
Ronald, we're ecstatic to hear about your experience with our team! We take pride in providing world-class customer service to our clients and we're here for you every step along the way. Please give us a call at 800-655-6303 if you need assistance. Thank you for choosing Freedom Debt Relief!
Jun. 3rd, 2020
Verified Customer
Review Source
Judith Rochester, NY
It was kind of scarey. It was a big step. They walked me through the whole way. Anytime I have talked to them right from the very beginning, they have been very accommodating and took time to explain everything. They've answered every question I've ever asked and have followed through and done things exactly. I have not been disappointed in anything they offer.
5 years ago
Reply from Freedom Debt Relief
Thank you for sharing, Judith. We agree, beginning a new venture in any area can create fear of the unknown. You should be very proud of yourself for taking the first step toward financial freedom. We appreciate the many compliments as well. Please continue to reach out to our Client Services team anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!
Jun. 3rd, 2020
Verified Customer
Review Source
Vern
Every time I've called with a question, they're more than willing to help me. Everybody I've talked to was really knowledgable and have taken the time to explain everything really well. Before they hang up they always ask me if they've answered everything. Customer service is just great. They've kept me updated all the time and I wa surprised how fast.
5 years ago
Reply from Freedom Debt Relief
Greetings, Vern! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Jun. 2nd, 2020
Verified Customer
Review Source
Dennis
Freedom Debt Relief was very simple to do business with and sign up with. Everyone we have contacted and worked with was very nice and knowledgeable of our questions and their policies. They are up front and honest and have handled our account like it was their own. I would recommend them to anyone. I did point a close friend to them and he signed up and they are assisting them today.
5 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Dennis. Making sure we support our clients as much as possible as they journey toward financial freedom is our top priority. We're so glad to hear how much you're enjoying your time with us. Please continue to reach out to our Client Services team with any questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief. Here's to your debt-free future!
May. 27th, 2020
Verified Customer
Review Source
Cheryl Turner
I started FDR in 2018 with a little over $25,000 in debt. FDR representatives were so helpful as they explained the program. I made extra payments as often as possible get through the program faster. FDR was great through the negotiation process & settled for a lot less than what I originally owed. I have now paid off all my debt & will graduate by May 29th! Thank you Freedom Debt Relief!!!
5 years ago
Reply from Freedom Debt Relief
Congratulations, Cheryl! We are thrilled to see you so close to your graduation path of becoming debt-free! As you complete the program, stay updated through your Client Dashboard and reach out to Client Services if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
May. 19th, 2020
Verified Customer
Review Source
Kenneth
I was so beside myself to pull the triger on starting with FDR it took me at least a year. I always had a great credit score and I knew that would be going away and it did. As of yesterday my high score of the three has hit 690 which is not great but I have about 2 years to finish the program with FDR and I beleave my score will be great again which is what FDR told me would happen. If you are anything like me don't wait I lost a year this program is just as told.
5 years ago
Reply from Freedom Debt Relief
Kenneth, thank you for you honest review. We are so happy to be able to assist you in the journey towards financial freedom. If at anytime you need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
May. 10th, 2020
Verified Customer
Review Source
Linda S Ragle Refugio, TX
I was very shaky when I was layed off from my occupation with an oil & gas company that I worked for for 18.5 years. I had never experienced such an experience.... Freedom Dept Relief worked with me slowly & methodically until I began getting my confidence back. Still have appriximately 2 years to go but feel confident that I will, in a confident way accomplish my original goals. Have been in their program for almost 2 years....I have learned many lessons with their support.. Linda R
5 years ago
Reply from Freedom Debt Relief
Hello Linda! We are thrilled to hear how the program was able to alter your stress you were feeling during that hardship. We will continue to help and guide you to reach the goals you have set in place. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Apr. 30th, 2020
Verified Customer
Review Source
Adria Waldorf, MD
Customer service is always available and willing to go above and beyond to answer your question and don't leave you unsatisfied. They're good negotiators. They make settlement, they make them quick. They pay them on time so it's not like some other programs I've heard of where it can get worse and worse because they don't make their payments on time once they make a settlement. The service is completely handled for you. You don't ever have to deal with it, just continue to make your personal payments on time and the rest of it is just going to go.
5 years ago
