Freedom Debt Relief
9.7
Overall Score
9.7
Overall Score
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Verified Customer
Review Source
Emily Shingle Springs, CA
The customer service is always available. They're willingly give access to the customers and notify you by whatever communication style you want. By phone or email or text. They try to cater to whatever is easiest for you. It goes fast. They settle things quickly. They do have a fee, but it's very reasonable. It saves you a lot of money because they're able to negotiate a better rate, better than I would be able to do if I tried to do it alone. I'm extremely happy with my decision I should have done it sooner. If it comes down to people taking legal action, Freedom Debt Relief still takes care of everything and all you have to do is make your payments.
5 years ago
Reply from Freedom Debt Relief
Emily, we're over the moon to hear that you are pleased with our services! We look forward to you successfully graduating the program and happy to assist you in getting debt free! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 1st, 2019
Verified Customer
Review Source
Kerry
When I had questions, I would call and get answers and they would give me updates. I had access to my account on their site and you can follow progress. It just made it easy for contacting and updates were always forthcoming. They were constantly in touch with me giving me updates. Their program fit what I needed. Their personnel there are very friendly and kept me informed. I know it's a business, but they were extraordinarily friendly. There were those times where I was a little frustrated on my part and they were able to explain things in a manner in which I understood what they were talking about.
5 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback, Kerry! The Client Dashboard is a great tool to stay up to date on your progress. We are so glad to hear our team has exceeded your expectations and we look forward to your graduation. Please let us know if we can further assist you. Our Client Advocates can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
May. 22nd, 2019
Verified Customer
Review Source
Pamela herald
After retiring our income stayed the same but everything else did not and we found ourselves living from paycheck to paycheck and not even doing that well. We were struggling to pay the bills and the interest on credit seemed to be the only thing really getting paid. We grew up in a world or I should say time where bankruptcy was considered a dirty word. Fight as we could to pay everything we just couldn't. We contacted freedom from debt and they are helping us negotiate with our creditors. We still don't like being indebted or even paying less than we owe but at this time we are thankful for not having to file bankruptcy. Freedom from Debt helped us to not file bankruptcy
5 years ago
Reply from Freedom Debt Relief
Hello Pamela! Thank you for sharing your story and providing such positive feedback! We are happy we can be of assistance to you! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 5th, 2020
Verified Customer
Review Source
Alice Connell
Excellent service! So far Freedom Debt Relief has negotiated a reasonable and affordable payment plan for my debt with one of my creditors. I originally requested assistance with two credit card accounts. I was thrilled to make an agreement with the first creditor and look forward to making a making my payments in my dedicated account so I can pay off this debt within a year! It was an easy process. All I have to do is make my monthly payment to my dedicated account. Freedom Debt is working on my second account and I look forward to making a settlement with the second creditor for a larger amount of debt. I am eager have my debt settled. The educational videos provided by Freedom Debt Relief are very helpful and gave me confidence that I was taking the right steps to resolve my debt. The Dashboard proves data that lets me know where I am in my process in the negotiation phases. I am very grateful to the professional and friendly staff at Freedom Debt Relief!
5 years ago
Reply from Freedom Debt Relief
Congratulations, Alice, on obtaining your first settlement with us! We are excited to witness your progression toward financial success. We're also thrilled to know that you find our process very easy to follow and have a clear understanding of how we settle account balances for our clients. Great job viewing the helpful videos on your client dashboard! Did you happen to see the testimonies of past clients who've graduated from our program? This will allow you to see our program from the perspective of the client and learn more about how you can and will benefit from enrolling with us. Thank you for being the best part of Freedom Debt Relief. Your enthusiasm and excitement are greatly appreciated!
Apr. 3rd, 2019
Verified Customer
Review Source
Emily E. Vaughn
I found that your agents are very knowledgable in the FDR program. I have asked question that were not in your quide and was answered effectively. There were times when I was unsure of how a certain creditor would react to FDR, which had me in a very nervous state. When I called I was reassured that you had it all under control. I'm sure everyone is a little leary in the beginning, which is something you have no control over, but your agents seem to have a great understanding of what we go through and they assist us with that understanding. I am very pleased with FDR and I recommend it to whoever ask me or need FDR in their life. Payments and time are very reasonable and easy to manage. I give you guys 2 thumbs up.
5 years ago
Reply from Freedom Debt Relief
Thank you for the very kind feedback, Emily. We are so glad to know how pleased you are with our service. It is extremely rewarding to know that we've successfully been able to resolve any concerns you had when initially enrolling with us. It is understandable for our clients to have many questions and concerns when first starting our program. We appreciate you pointing out the fact that our advocates in client services are extremely empathetic to this fact. We ask that you continue to connect with us anytime you have questions or concerns regarding your account. Keep in mind that we are available 7 days a week to support your journey. Thank you for being the very best part of Freedom Debt Relief!
Apr. 3rd, 2019
Verified Customer
Review Source
Giovina Dimichele
Relieving knowing that freedom debt has helped start to getting me out of debt
6 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
Giovina, we appreciate your amazing feedback regarding your experience! We're elated that we were able to provide you with an affordable debt relief option and we're always here for you. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Aug. 6th, 2020
Verified Customer
Review Source
Richard Steve Ausve
For the last five years I've been trying to Curtis Street and up and pay off my bills and he turning attorney bills Michael can't never seem to get paid off of you just feels kept on adding up within three months of being with Freedom Debt Relief my bills started getting paid ISO instant gratification with being on the team that was taking care of my debt I was involved I was asked questions I was part of the solution that wasn't the problem anymore I was part of the solution and I greatly appreciate that if you are really honestly trying to get rid of your dad and trying to learn how to do things right you don't hold it before you don't get relief thank you
6 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to write us a positive review, Richard! We're proud to be on your side to help you put your debt behind you! Don't forget that we're here for you every step of your debt-free journey and any time you have questions for us, please reach out! Our client services team is here to help and can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Mar. 14th, 2019
Verified Customer
Review Source
Yolanda Elliott
My experience with Freedom Debt Relief has been just that, a relief. They took a huge weight that was sitting on my shoulders and just brushed it off. I have onecredit card paid off and the other is in settlement. I never would have been able to do that without this program. I look at money differently now. I don't look at my paycheck every week and see what I have left to spend after bills are paid. I see how much I can save after bills are paid and necessities are purchased. I'm more thoughtful about my splurges, "do I really need this?" "How much will I use/enjoy it?" Before Freedom, it was more of an, "I have the extra money today, and I want it." thought process. They took care of the bill collectors harassing phone calls, one less stress in my day to day life. They took on all communication with the credit card companies. One credit card was settled for less than what I owed, the other one just settled for roughly half of what I owe. I'm extremely grateful to the Freedom Debt Relief program for saving my financial life!
6 years ago
Reply from Freedom Debt Relief
We're happy to hear that you're learning how to better manage your finances, all the while we settle your accounts and reduce your debt, Yolanda! Congratulations on the phenomenal progress and please don't hesitate to reach out to us any time you have questions or assistance. Give us a call at (800) 655-6303 or log onto your client dashboard at and chat with us. Thank you for choosing Freedom Debt Relief!
Mar. 13th, 2019
Verified Customer
Review Source
Richard
They have been very very effective in their negotiations with the creditors. They've been very efficient and making sure that payments are being made. They've been ver informative and keeping me informed as to what the settlement are and what negotiations are being made. They've also gone above and beyond and helping to eliminate some of those debts. They've been very professional and also been very concerned. They've been very personal and making sure that I was satisfied with the settlements they were making. I appreciate the way they've conducted their business and are taking care of my accounts. They've been very efficient. My money has not been wasted.
6 years ago
Reply from Freedom Debt Relief
We're so glad to hear you're experiencing the many benefits of our program. Congratulations on the settlements obtained thus far! As you continue the journey with us, please continue to contact client services as other questions come up for you. We're here 7 days a week to support your journey! Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Mar. 11th, 2019
Verified Customer
Review Source
Farouk Dublin, CA
Whenever I called them to inquire about something, they always had a good answer for me and that put my mind at rest so I did not have to panic to get my debts relieved. They had a good answer for me and they were very reassuring and able to explain the process. They were able to negotiate for me to bring my debt down in a manner that was affordable for me to pay off my debts. I feel very fortunate that I was able to deal with them as a company. At first I was very skeptical but as time progressed, I became a little bit more confident in what they were doing and it was very reassuring and certainly put my mind at rest. I can't see any room for improvement on their part. They fulfill what they promised.
6 years ago
Reply from Freedom Debt Relief
What an amazing review, Farouk. Thank you so much for taking out the time to share your experiences with us! It is our pleasure to relieve you of the stresses caused by financial debt. We appreciate you recognizing our negotiation efforts and abilities as well! It's understandable that you were a bit skeptical in the beginning. Thank you for sticking to the process and allowing us an opportunity to service your financial needs. It is simply amazing to hear how confident you are in the service we provide. As you continue the journey, keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals.
Mar. 12th, 2019
Verified Customer
Review Source
Barbara Moulton Indianapolis, IN
They were most courteous. They were easy to work with. Everytime I've called, they've always had someone there that can answer my question. If I've sent emails, they answered the emails promptly. They have a client portal which gives you information twenty four hours a day. They're very informative. They've been able to resolve a lot of the debt that we had. They dealt with any creditors that have contacted me. They're a very good company that accomplishes things. They don't just sit on their hands and wait for things to happen. They go ahead and make the initiative phone calls to the creditors and take care of things that way. I love the little helpful hints that they have on their portal explaining things and making suggestions as far as finances.
6 years ago
Reply from Freedom Debt Relief
Thank you for your pleasant review, Barbara. Everyone at Freedom Debt Relief cares about you and we are glad to assist you with your accounts. We are very glad to hear of your positive experience and we are looking forward to your accomplishments in the near future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 21st, 2019
Verified Customer
Review Source
Angela L. Cabanas
I had a very difficult situation owing thousands of dollars to creditors. Freedom has given me the opportunity to continue on with my finances without interruption. It was a very fast four years without having to worry about paying my creditors and in August I will be finished with my debts. Freedom on my behalf, negotiated with my creditors subsequently saving me thousands of dollars and made all the arrangements to assure that the creditors received the agreed amounts without my input or involvement. I had no financial worries and more so no pressure! I am totally satisfied with this service and will recommend anyone to sit with a representative from Freedom
6 years ago
Reply from Freedom Debt Relief
Hello Angela,
We want to thank you very much for posting your review. We are thrilled to have you a part of Freedom Debt Relief because we will do everything we can to provide you with financial freedom. We have your best interest in mind and we are very proud of your accomplishments so far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We want to thank you very much for posting your review. We are thrilled to have you a part of Freedom Debt Relief because we will do everything we can to provide you with financial freedom. We have your best interest in mind and we are very proud of your accomplishments so far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 23rd, 2019
Verified Customer
Review Source
Dale Las Vegas, NV
It seems like a good company and it was the best option for me. My credit score is already up. They've been there every single time that I've called, they've answered every question that I asked, and I've never been dissatisfied with any service that they have provided. Anyone who feels like they have overwhelming debt that is going up give freedom debt relief a call and talk with them. They are there to help you and they really do help. I've been with them now for over two year and I feel safe and trust them with my money because I give them so much a month and every time they do something right with it.
6 years ago
Reply from Freedom Debt Relief
Thank you for the strong vote of confidence, Dale. We're glad to know you've had nothing but positive experiences with us. It's an even greater reward to know your credit score is already improving! You have done a fantastic job making progress along your graduation path. Congratulations! As you continue the journey, please let us know how we can clear the path. Continue to contact client services as other questions and/or concerns come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Jan. 5th, 2019
Verified Customer
Review Source
Marylou Hanford, CA
Every representative that I have spoken to has been extremely friendly and very knowledgeable. If I didn't understand something, they made it perfectly crystal clear. They're really good at keeping me informed. They give me calls, send me emails on every decision and everything that needed to be updated with me. They have done a tremendous job with my debt. They have made the process so easy and so very simple. It is a wonderful company overall. People engage with you and help you if you are not knowledgeable about something or you don't know about something. They are willing to take the time to explain things to you. They all have a wonderful attitude and are very very nice people.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing the positive experiences you've had with us, Marylou. We try our very best to help our clients fully understand our program and how our process works. It's great to know that you feel well-informed regarding the details of your account and that you have seen a significant amount of savings because of our program. We are consistently seeking ways to improve how we service our clients. We cannot thank you enough for sharing how knowledgeable and reassuring our advocates have been in client services. Please continue to reach out to us anytime you have questions and/or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief. Happy holidays to you and your loved ones!
Dec. 19th, 2018
Verified Customer
Review Source
Maggy
My experience has been good so far. I've been in the program about a year and have two settlements so far out of 6 accounts. It's kind of slow going but I am saving money with each settlement. My credit score took almost a 100pt drop at first but has come back up almost too where it was before. I expect it to be higher before the program is over in about 3 more years or less. The trick is to stick to the dedicated deposit every month, and any time you can add more, it will help. The amount is determined and discussed before anything is set in stone. The amount and length of the program are determined by how much debt you want settled. The payment in my case saved me $200 a month compared to what I was making in minimum credit card payments that were never going to get paid off. I was really close to filing for bankruptcy. They do not make monthly payments to your creditors. Instead, you have a dedicated account set up for automatic draft each month. Once your account builds up enough to cover a settlement and the fees, is when negotiations start. I think it took about 4 or 5 months for my first one but it saved me about $7,000. You will get calls, emails and sometimes threats from creditors while waiting for settlements to start. FDR will advise on how to handle those issues too as they come. For $12 a month, there is a separate service offered for legal advice should a creditor threaten litigation. All fees and services are covered in your dedicated monthly payment amount so the more you can put in, the better.
6 years ago
Reply from Freedom Debt Relief
We like to think of our program as an alternative solution for consumers when facing bankruptcy. It's rewarding to know our program provided an alternative option for you as well, Maggy. Congratulations on the success you've had in our program. It definitely sounds like you have a great handle on how our process works and how we are able to lessen the amount of debt you owe. You are absolutely right when you said that our program does take time and patience and the key is to remain dedicated to the monthly deposit amount. You also made a great point in saying if funds can be added to the account, this can potentially lessen the amount of time you are enrolled in our program. Although you're very familiar with how our program works, we're still here to support your debt-free journey. Always feel free to reach out to client services at (800)655-6303 or via email at anytime you have questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief. Here's to your debt-free future!
Dec. 20th, 2018
Verified Customer
Review Source
Jennifer Palo, IA
I got an advertisement and I called in and spoke to a really awesome representative. I was very worried about it because you're sharing financial information and all sorts of things on the line and he was very helpful and made me feel comfortable. We got everything worked out and it was apayment that was reasonable. I could have flexibility to increase it or put it towards something. They communicated on things I've done in the program. They closed out several, probably more than half in just a little over two years. They're wonderful to work with and very professional. They don't waste your time on the phone. They give you good feedback if you call to check on the status of some accounts.
6 years ago
Reply from Freedom Debt Relief
Jennifer, we're elated to hear about your experience with our team! We take pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Aug. 6th, 2020
Verified Customer
Review Source
Pamela Galveston, TX
I turned to Freedom Debt Relief to consolidate my debt and surmounting interest. I wanted to work out a reasonable solution to pay back my financial obligations in a timely manner. I was on medical leave for quiet some time and accumulated a deal of debt. I contacted FDR, and they worked with me, step-by-step, to make this possible. I have successfully paid off several creditors and have only one account left to pay off. You do your foot work and part in making your monthly payment to them, and FDR works out the negotiations with your creditors, regarding settlements and payments. This arrangement saves you money and time and restores your peace of mind and sanity. I feel like I was pushed into a corner and was trying desperately to figure out how to juggle this overwhelming situation. I found FDR online, and they have helped me. I also view my relationship with money differently. I try to adhere to a monthly budget to take care of my responsibilities, but I also reward myself along the way in small ways. Their Customer Service is outstanding, and they also offer legal representation just in case you should encounter any situations with your creditors. I highly recommend them if you find yourself in a similar predicament.
6 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to write such a wonderful review, Pamela. We want to thank you for sharing your experience and we're proud of your success. We appreciate you for choosing us to be your partner on your debt-free future and any time you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 12th, 2018
Verified Customer
Review Source
Susan
When I signed up for the FDR program I was a little skeptical. In fact, the 1st time I called I declined to participate. About a year or so later I decided to give it another go and this time I felt it was time as I was doing a lousy job of paying off my debts myself. The person I originally encountered in my phone call was friendly, empathetic, and understanding to my situation. All future phone calls had the same result. My consultant went through everything step-by-step a couple of times for me to totally understand everything that was going to happen from that moment forward. And so it began. I followed all the rules as laid out for my part (yes, there are rules you need to follow) to make the program work for me. Freedom Debt Relief then followed through on their part following their rules as laid out for them. For the 1st night and all the subsequent nights following, I was able to sleep better and wake rested. No more tossing and turning. No more staying up through the night wondering how I was going to pay my bills. I could breathe again and have been breathing better ever since that 1st day of signing up. Now my journey with FDR is coming to a close with a consolidation loan to get all unresolved debt paid off with my creditors and I am ecstatic! I am almost 100% debt free and it feels wonderful. If this program could work for me, I think it could work for anyone in the same situation. As long as you follow the rules you will get results. Best of luck to anyone signing up. Thank you to FDR and their consultants for helping an old lady breathe again.
6 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Thank you very much for your great review, Susan! We're proud of your progress thus far and we're looking forward to your future success! Don't forget we have a world-class client services team ready to help you any time you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
Alton Bell Fresno, CA
FDR has provided me with very good service to this point, however, I did not realize that my credit would take such a big hit, some work need to; be done to fix that, in my opinion that should be part or the negotiating process; also, it appeared that my balances with my creditors increased substantially before a settlement was reached, and I was not told that I would be receiving IRS 1099's and they come after my tax have been filed, then an amended tax form have to be filed causing a increase in taxes that causes a financial hardship. I suggest any 1098 or 1099 form should be sent out at the end of the year.
6 years ago
Reply from Freedom Debt Relief
Hello Alton,
Thank you for your honest response. Freedom Debt Relief negotiates and resolves your accounts with your best interest in mind. Late fees and interest can accumulate before we receive a settlement on the account. Regarding the 1099 C's that are issued, this is covered during the initial enrollment phone call, in the language of the Agreement clients sign, and in a welcome call after the client comes aboard. Our firm doesn’t gloss over this. It should be weighed as a possible cost one will incur. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your honest response. Freedom Debt Relief negotiates and resolves your accounts with your best interest in mind. Late fees and interest can accumulate before we receive a settlement on the account. Regarding the 1099 C's that are issued, this is covered during the initial enrollment phone call, in the language of the Agreement clients sign, and in a welcome call after the client comes aboard. Our firm doesn’t gloss over this. It should be weighed as a possible cost one will incur. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
LaVonne Washington Tampa, FL
Freedom Debt Relief has not only been amazingly helpful in resolving most of our debt, but has also been helpful in relieving the enormous anxiety that goes along with trying to deal with debt collectors while restoring your credit. They have been a blessing in disguise, and an enormous help during a difficult period. They are so professional, and have provide us with nothing but excellent customer care throughout the entire process. We would highly recommend to those looking for debt resolution or trying to avoid bankruptcy to talk to FDR first -- we're extremely glad we did, and would strongly suggest others do the same. Thanks Freedom Debt Relief for all that you have done, and are doing! :))
6 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to write us such a wonderful review, LaVonne! Thank you for putting the trust in us to resolve your debt and relieve that anxiety, we know that the pressure from debt can be overwhelming and we're proud to be on your side! Along the way, please reach out to our team any time you have questions or would like assistance. Client services are here for you 7 days a week and can be reached at (800) 655-6303 or email support@freedomdebtrelief. Thank you for being a part of Freedom Debt Relief!
Oct. 23rd, 2018
Verified Customer
Review Source
Judah Chismar Marana, AZ
My experience was great. The iey to having a good experience is sticking to the program. The only time I struggled was when I EAS unable to stick to my program as originally planned. However we were able to go back and renegotiate the debts that were affected and I was able to complete the program. There is a fee and you could do this on your own, however they know how to deal with collections and banks and they were able to negotiate much better than I could on my own. Another benefit if you choose is to have prepaid legal representation if a bank decides to go to court. I EAS very satisfied with the program and I would definitely recommend it's long as you can stick to it.
6 years ago
Reply from Freedom Debt Relief
Thank you Judah for your outstanding review! We are very proud to hear about your outstanding experience with Freedom Debt Relief and we are extremely pleased to hear, that we renegotiated your remaining accounts in the program. We love your positive feedback regarding National Litigation Law Group and we are so glad to be able to assist you. Congratulations on your success, keep up the wonderful work! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Oct. 9th, 2018
Verified Customer
Review Source
Mary Samsel
my experience with freedom has been outstanding from beginning till now I still have one more year to go but I have to say I've never had an issue I would recommend this company to anyone who is facing difficulty with credit card debt they took all of our credit cards and made a payment to us that was so much more reasonable than if we had tried to pay them individually also if we have tried to pay the my minimum payments every month we probably be a hundred years old before we got them paid off so I am very grateful for their help figuring it will only take a total of 2 years to pay off over $30, 000 in credit card debt
6 years ago
Reply from Freedom Debt Relief
We are so glad to hear your experience with us has been nothing but a positive one! Congratulations on making it so close to the finish line. We appreciate the recommendation and the vote of confidence! Thank you for sharing with fellow consumers how are program has placed you on a direct path to a debt free future. Keep up the great work, Mary! Thank you for choosing Freedom Debt Relief to accompany you on this journey.
Oct. 6th, 2018
Verified Customer
Review Source
Joseph Mills
Always helpful, polite and informative. The service and product are sound. I've had a lot of debt. I am not sure how they organize and begin paying off different debts and how they choose which one to pay first and last. I've had only one debt collector come after me after initiating service with Freedom Debt Relief. Freedom Debt Relief put me in contact with the national litigation Group which I guess handles there legal matters like that. So far I'm still in that process so I do not know how that will evolve. It was one of the companies that Freedom Debt Relief chose to pay later and I am not sure of what contact has been made to them. I am still waiting to see how that will be resolved.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing your honest feedback, Joseph. We are sorry to hear that one of the enrolled creditors decided to pursue legal action. We are relieved, however to hear that you opted into the legal services provided by NLLG (National Litigation Law Group). However, there seems to be some concerns on your end regarding what to expect next. We would like an opportunity to address these concerns. A team member will be reaching out to you shortly. Thank you for your time and for choosing Freedom Debt Relief!
Oct. 6th, 2018
Verified Customer
Review Source
Joan Chanhassen, MN
I like the fact that I was the one who could approve the settlements that they made. It sounded like I still had control. They have a website you go to and you can see things are progressing. You don't know the specifics of the settlements but you know when they are made and what the arrangements are. And you can look at that website anytime you want, which is great. Their customer service really made me feel a whole lot better. Every time I've tried to talk with them they've been very helpful and great to me. Freedom Debt Relief are the people to call because you see a deadline of when you're going to be out of debt and everything will be taken care of. It makes you feel like you're actually making progress.
6 years ago
Reply from Freedom Debt Relief
Joan, this is absolutely impressive feedback you have provided, not to only us but to everyone else! We can't thank you enough for all your great comments and support! We're happy to hear that you're very satisfied with the program! Continue doing an amazing job and you will be getting a step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 21st, 2018
Verified Customer
Review Source
Lili Castle Rock, CO
I saw an advertisement for Freedom Debt Relief and then I called them and I spent probably an hour on the phone with them and they were just super helpful and professional and knowledgeable and they just seemed like a a good agency to go to and that's been the case so far. For the most part they are very responsive, their communication is consistent and timely and I just find that when I need to speak to somebody I'm usually able to get in contact with somebody and they will respond to me in a timely manner. I've been in the program for about two and a half years and I think almost all but one of my accounts has been settled and it's been done in a timely manner so I'm gettin the resolution I signed up for. I feel very satisfied and I feel that they've done a very good job and I would recommend them to other people. The process takes a little bit of time, it's definitely worth the commitment and as long as you stay with the program it seems to be exactly what it they say they will do to get the job done.
6 years ago
Reply from Freedom Debt Relief
Thank you so much for sharing such an amazing review, Lili! We are thrilled to know that the entire process from the beginning to where you are now has been explained to you thoroughly. We are also excited to know that our communication has been consistent and has satisfied expectation. Thank you, again for taking out the time to provide such a positive review. Congratulations on the many successes you have experienced thus far in the program and for being well on your way to becoming debt free!
Sep. 20th, 2018
Verified Customer
Review Source
Deborah Carmichael, CA
I was researching online and found the company. I gave them a call and the person I talked to was so encouraging and they have such a good reputation so it felt like a good fit for me. Their customer service is the best. Inititally, there's a lot of paperwork, I kind of got lost in the beginning. But then you call the customer service and they encourage you and tell you that it's a slow process and they will explain the process step by step. Things start falling into place and the payments are coming out and if you have questions, you can call customer service, but they have the client dashboard that you can look at. If you have questions you can call customer service, but they have the client dashboard that you can look at all the time and it explains things. It's just a really good plan that they have if you are feeling fiscouraged you can read some of the reviews. Like I said, the customer service is the best. I just can't say enough about the customer service. Everytime I've called, they've been very helpful and encouraging and understanding. I'm just totally happy with everything about them.
6 years ago
Reply from Freedom Debt Relief
Deborah, we can't thank you enough for all your great comments you have for Freedom Debt Relief! Thank you for your fantastic feedback and know that you've also made a difference! We're also very happy to have you! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
Verified Customer
Review Source
Patricia
Well my debt was consuming me to where I couldn't do anything and I needed help and when I saw the ad on my phone about it well then I contacted them. I am very pleased with the way Freedom Debt Relief is handling my case and it's given me a little breathing room to where you know I can try and do something for myself for a change. I'm very satisfied with it and I would highly recommend it to others because what you say is what you do. I've heard things said about other debt relief program that it wasn't good and would do people wrong but I have not experienced that. I've only experienced an overwhelming success with you.
6 years ago
Reply from Freedom Debt Relief
Hello Patricia,
We love your honest feedback. We love to hear you have had an amazing experience with Freedom Debt Relief and to see such great success with your program. We applaud you for enrolling into our program and you definitely made the right decision in doing so. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We love your honest feedback. We love to hear you have had an amazing experience with Freedom Debt Relief and to see such great success with your program. We applaud you for enrolling into our program and you definitely made the right decision in doing so. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 12th, 2018
Verified Customer
Review Source
Carolyn L.
After doing my homework and research, I found them to be the best company with the greatest results. Their customer service department looks up information to make sure they're getting it right. They listen well, and make any corrections or changes needed. They will send me emails letting me know if any settlements have been paid off. They also make you aware of any new things that are going on, if there are any incidents, and inform you about what's going on. I'm about to retire, so I'm grateful I went with them and will be debt free soon. I would recommend them to anyone who is working to become debt free. This company makes everything simple and help you see your progress month to month.
6 years ago
Reply from Freedom Debt Relief
Carolyn, we can't thank you enough for your fantastic review and all your support you have for Freedom Debt Relief! We're excited for you to become debt free and we will continue to be with you every step of the way! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 12th, 2018
Verified Customer
Review Source
Tommy
I went with Freedom because they advertised that they get people out of debt in the shortest amount of time. My customer support experience has been great because they're always responsive. I like receiving my regular emails and text messages from them - I think that's really helpful. My situation is a little delicate, because one of my creditors sued me. Because I required special handling, Freedom Debt Relief took care of it all through the debt consolidation program. I'm pretty satisfied with them, but I wish they had brought up the debt consolidation program earlier so that the sueing from the creditor wouldn't have happened. I also wasn't fully informed about their fees, which are pretty excessive. Their fees are 23%, and they took an awful lot from my initial enrollment account.
6 years ago
Reply from Freedom Debt Relief
Tommy, we appreciate your honest review about the program! We're sorry to hear that one of your creditors sued you, as we hope that it doesn't ever get to that point! We could never guarantee that won't happen, that's why we do offer legal protection. The good news, your account was all taken care of! We also apologized that you were not aware how the settlement fees work in the program. Even though you may feel that the fees are too high, you're still saving a lot in the long run, as if you were to be paying your creditors you would be paying them 100% of the balance owed plus interest. As verses being in the program we settle for less than what you owe them and your deposits already include the fees to Freedom Debt Relief. At any point we would be happy to review your account with you and resolve those concerns with you. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 12th, 2018
Verified Customer
Review Source
Sharon Honesdale, PA
I heard nothing but good things about them so I gave them a call and I'm very satisfied at this point with the results I'm getting. Every time I call someone always answers the phone and they are always willing to ever how much time it takes to answer my question, they take the time and answer it and they are very polite and I really do appreciate their service. I'm just happy with all around great communication with the staff and they are always willing to help in anyway they can to make it easier for the customer so I'm very satisfied with them. I see nothing but great improvement on my creditors and what they do to help me get on back on good standards.
6 years ago
Reply from Freedom Debt Relief
Sharon, we really appreciate your kind words and your outstanding review! It makes us happy to hear your success thus far with the program. We will continue to make sure that you're satisfied throughout the program. You are now a step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 11th, 2018
Verified Customer
Review Source
Margie Stokesdale, NC
They are always available when I reached out to them to get in touch and if I can't talk to them, they get back with me immediately. The employees that are working with them and the associates are very friendly, helpful and they never seem to get frustrated when you are trying to call in and asked them questions. They are always ready to answer your questions in a very clear precise manner. They notify me by texting me and told me what they were doing. They also print it on the dashboard and I go to that frequently to see what they were doing. It's been about 6 months and they have settled or else have it in the process of settling 3 of the 6.
6 years ago
Reply from Freedom Debt Relief
Margie, thank you for your great review! It makes us happy to hear when clients are using the client dashboard as this is a great tool to be up to date with your program. We look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Sep. 10th, 2018
Verified Customer
Review Source
Ferrol The Bronx, NY
I've been with Freedom Debt Relief now maybe a few years and I have no complaints. I think they're real good when it comes to doing what they do. I can always go in to the portal and find out what's going on with my case where other companies, you don't know what's going on and that prompts you to call in more often than if you had the computer you can look and see which really is going on and gives you a peace of mind. The professionalism that Freedom Debt Relief shows you that you're never too busy answer any questions. I've never had anyone be rude to me over the phone or anything like that so I'm happy with that.
6 years ago
Reply from Freedom Debt Relief
Thank you, Ferrol we love the great feedback about the program! It really makes us happy to hear every client's experience, as we do work hard to make sure every client does have the best experience throughout their program. We want every client to be successful on reaching their goal on becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Sep. 10th, 2018
Verified Customer
Review Source
Catherine Jacksonville, FL
Freedom Debt Relief has taken financial burdens and they're working them out and they do it professionally. I can look at the way that this is going and I know they're working really hard for me. It means a lot to me. They would call me at home if I didn't call them and whenever I called and if I had not gotten with them about my progress, they would actually route my calls to somebody where I had to answer those questions so that they can continue to be to the best of me. I feel like I'm not going anywhere. I'm going to stay right with them. Everything they do is in my best interest. Everyone should use the service. This company just has taken those burdens from me with not a whole lot of money, something comfortable that I can afford. So I tell everybody use Freedom Debt Relief and that's in all aspects of the service
6 years ago
Reply from Freedom Debt Relief
Catherine, thank you for your fantastic review! We really appreciate you sharing your experience. We're glad you see that we do value and care for each clients best interest and setting their goals. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Sep. 10th, 2018
Verified Customer
Review Source
Gene Bushnell, FL
Just in a short period of time I have had two of my cards have been dealt with and have been taken care of and I no longer have to worry about those two cards. I do have several more to go but it was a very fast service. What they advertise what they say they'll do has already happened to me, like I say just an short, few short months here they have already relieved me of two debts which is amazingly fast. When I do have questions or concerns, it seems like it's just a phone call away. The representative came practically immediately on the phone. It wasn't long waiting or anything like that. The representative eased my mind of all my problems I was having and she had answers for it and it's such a relief to to have somebody there when you need them. I am proof that it does work and it is real and their services been great.
6 years ago
Reply from Freedom Debt Relief
Thank you, Gene for sharing your experience about the program! Sharing your story will hopefully get someone to make a change and to call Freedom Debt Relief. We know that this could be very challenging but once you start to make that first move it will be for the better, as you'll be in the right path of becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Sep. 10th, 2018
Verified Customer
Review Source
Valerie Foerster Bloomfield Hills, MI
I was just buried in debt and there was no way I was going to get out of it if I didn't have the help of a debt relief company. I read reviews from different companies and Freedom Debt seemed like the best one for me. If you need a question answered, there's usually someone there to take care of that. They send you emails periodically to let you know what progress they've made so far. Of course, you can also always go to the website and check on things yourself. I feel good about going with them, I just wish it wouldn't take quite as long to get it done. Still, I don't know who else could've taken care of my debt the way they have been doing it.
6 years ago
Reply from Freedom Debt Relief
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Isela Torres Harlingen, TX
I have a disabled child that needs a lot of caring and I wasn't really able to keep up with the payments I needed to do. That's why I went to them. They have helped me tremendously. They don't charge me any interests and, if I'm not able to pay on time, they are really nice about it and work with me. It has given us a lot of freedom. Their customer service is excellent. They keep me updated on things by email. I can also go online to see if I need to add or do anything else. They have closed a lot of the accounts for us and are getting offers from the others. It has been really fast. I'm pretty happy with the settlements they have gotten.
6 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Margaret Jan Webster Fort Lauderdale, FL
I'm 73 years old and live on social security. I was overwhelmed with hospital bills, individual debts, and credit card debts. I just couldn't pay my bills so I called them. I got on the phone with a fellow named John from Freedom Debt Relief and he explained what they could do for me. They could cut my payments down to $250 a month so I would have money left over to live on. I thought it was wonderful so I went with it. Every question I've asked has been answered. One of my bills is totally settled and the other one is still in negotiation. All of that has been done within 6 months. For updates they email me and I can also look online on the dashboard anytime I want. The most important thing was that once Freedom started handling my debt, all my debtors quit calling me. All that stress was gone. I'm very happy with it.
6 years ago
Reply from Freedom Debt Relief
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Greg Critchfield Kenton, OH
I went with them because it looked like a good, secure system that could alleviate all of the debt I had accumulated. They have exceeded my expectations. They are always there for me and can give me good answers that make me feel comfortable. For updates I had a dashboard and a phone number available to me. There were also email alerts when anything happened. They are very efficient and have worked in a very expeditors manner. They've been that way all the way through. I felt like this was a very good choice that has accomplished what we set out to do. We're just about done. It's going to be a big stress relief.
6 years ago
Reply from Freedom Debt Relief
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Allan Clement Jackson, TN
I went with them because they seemed to be the most honest and straightforward company. There is an online website that I can look at any time I want to check on the progress of things. If there have been any major changes, they will contact me by email, text message, or calls. Usually they respond very well and quickly whenever we call, but I guess they're not always as quick as I'd like them to be. I mean, they do a great job, but it takes them a long amount of time to get things done. There's just an inherent amount of frustration that comes out of this kind of situation. We might just be a bit impatient though. I still think this was the best choice. I'm very happy with it.
6 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Elaine Poindexter Kissimmee, FL
I had seen their advertisement and had read something about it. Since it seemed like what my husband and I were looking for, we went for it. I figured it would be a great system that would help us pay our credit cards in the long run. I have not had any problems with them as far as money is concerned. Whenever I called their office with a question they were very helpful and gave me the answers that I needed. For updates they had the dashboard that I can look at. They would also send me alerts through text messages when a settlement came up or something. We know that we have to keep our payments in order so they can take care of things.
6 years ago
Reply from Freedom Debt Relief
Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Anonymous Brooklyn, NY
They were recommended to me by a friend that was in a similar situation. I contacted them and since they were very professional, I went with it. I'm very happy with them. They've put my mind at ease. They always answer my questions. When anything out of the ordinary comes up I can just call them and they'll help me out. They are very professional and that really puts me at ease. I don't have to worry about anything. They send me emails from time to time to let me know what's going on. I can also log into my dashboard to see any progress they've made. From time to time I still get people coming after me for my money, but Freedom has really been able to step in and deal with them. They've made it a little easier on me. I would recommend it to anyone going through similar issues.
6 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Pat Jaques Oklahoma City, OK
I did some research online and felt like they were the best company to go with. They are extremely customer-oriented. If they get a good deal they want to tell you immediately and don't hesitate to call, text, or email you. To check on the progress they make you have to check on the portal that they have. You have access to it 24/7 so you can always see what payments are being made to your credit cards or debts. You always know upfront how many months or payments you have left to finish something off. If a settlement comes up, you can see exactly for how much it's for. From there you can also see how much money is taken out of your bank account and what is paid to each creditor. I had an extremely high non-collateral loan that they were able to negotiate down by a good percent, I was amazed. With other creditors that I had they were able to negotiate things down by half or 3/4 of what the debt was originally. They really work for the customer. I feel very good about it I'm extremely happy I did it.
6 years ago
Reply from Freedom Debt Relief
Thank you for your review and thank you for choosing Freedom Debt Relief! We look forward to your success in the program! Please reach out to our client services department if you have any questions or comments regarding your account.
Mar. 26th, 2018
Verified Customer
Review Source
Jacqueline H Curry Carson City, NV
I was too far in debt at the time and needed some help. The man that I talked to from Freedom Debt, Mark, was very nice and explained everything in detail to me. They basically saved me from bankruptcy. It has been wonderful. Any time I need to talk to someone about something, they are right there for me. They help me with anything I might need and that's it. I am never switched between representatives or anything of the sort. I constantly get emails from them with updates constantly. It's wonderful. They check with me on things to make sure that things are done right. They're just fast and honest. I trust them completely. You pay for everything that you get and it gives you a lot of assurance. I feel great about going with them, it's the best thing I've done.
6 years ago
Reply from Freedom Debt Relief
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Mariann Ramos Boynton Beach, FL
I was with a different credit counseling company that just wasn't right for me. it felt like they were ripping me off, so I decided to look around. Since Freedom Debt Relief seemed to be the best, I went with it. When I first signed up the gentleman that I spoke with worked with me. I just told them what bills I had and they worked out something feasible for me. I have a dashboard that I can look at to know what's going on with my account. I can see the deposits and payments that are made and everything. I love the fact that I can pay an extra $12 to have a lawyer in case I need it. I'll be debt free in about 2 more years.
6 years ago
Reply from Freedom Debt Relief
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Chris Hicks
I was looking to consolidate my credit card debt to be able to pay for it, so I went to them. When I call them there's not a lot of hassle with automated systems or anything of the sort. Everyone there is also very helpful and knowledgeable. Every time they settle something they are quick to call me and let me know. They also have this sweet dashboard online where I can see everything about my account. They handle everything for all my accounts, I don't have to do anything. If a company summons me to court, they have lawyers and people that can take care of that for me. I feel great about it, it has taken millions of pounds off my back. Even though I'm paying money monthly to pay off my credit cards, they will help me pay them off in 2 years rather than 20.
6 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Deborah Cederoth
I had a private business fail back in 2010. I went through a different debt relief company then and it was a nightmare. It didn't really help me at all so, when I needed something again, I did a lot of research and really took my time before I made a decision. The first person that I talked to from Freedom Debt assured me they were the best and that they could help me out. I don't quite remember how it went after that but I signed up and they have been wonderful. They work hard for you and are always on point. Any question that I have or concerns that come up are answered immediately. If they need something from me they will email, call, or text me to let me know. They do the same if they get a settlement and need me to approve it. I have a dashboard that I can log into to check on the progress they have made. Usually that updates on a monthly basis and they will call me to let me know when that happens. They've been absolutely wonderful. They really seem like they care about you and try everything that they can to get everything settled as quickly as possible. We'll be paying $500 before the end of the year for this to get resolved. Now I'm down to only one more credit card to negotiate and we have been going at it for less than a year. I feel like I'll be done in half the time that they estimated.
6 years ago
Reply from Freedom Debt Relief
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Ijaz Anjum
I saw them on a TV ad and since it seemed helpful, I called them. The person that I talked to explained that the process would be long, some 4 years, but that there wouldn't be much interest and that I'd just have a monthly bill. That's why I started with them. It has been a couple of years but I feel better with it, it has been good and helped me a lot. They keep in touch with me through emails and texts. Sometimes I check on the dashboard to make sure everything is good, there I can see what I'm paying, what I've done so far, and what's in the process of being paid. It's really comforting to see that everything is ok and that my credit card is being taken care of. Right now I'm just waiting for my 1099C form that the bank should send both to me and the IRS. After that I don't have to worry about anything.
6 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 3rd, 2018
Verified Customer
Review Source
Amelia Rios
I was getting up in age and didn't want to leave behind debt for my loved ones to take care of. It was time to settle that and get it out. So far they have done what they told me they would do. I provide the money and they negotiate for my debts to be gone. I'm able to check on their site any progress they make. I can look at my account and see how much I have contributed monthly and even get a statement printed out. They have been pretty much on track to reduce my debt. Provided I have the funds needed, everything goes smoothly. Sometimes I feel that it's going to little too slow but maybe I shouldn't worry too much about it. I really do want to reach my goal and be debt free by march 2019 though. I'm dead set in going until the end of my contract and I'm hopeful that then I will be debt free.
6 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Anonymous
We did a lot of research. In the end, we liked talking to the people at Freedom Debt Relief more than anyone else, so we went for it. I didn't want to do it but I didn't have a choice. Their people have made me feel better about going with it though. They've always answered all my questions and reassured me in many ways. Once I learned how to use some of the things they offered on the computer, it wasn't as hard to work with them. Now I can go online and check on my account whenever I want. They also notify me whenever they successfully negotiate something for me. One thing is that I've had to change reps a lot, I imagine they got promoted or something like that. If possible I'd like to have the same person all the time. Other than that, I'm pleased with it.
6 years ago
Reply from Freedom Debt Relief
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Gary
Two years ago I was between a rock and a hard place. I had heard that they were an honest company and they young lady that I talked to was very nice, so I thought it would be the best thing for me to do. I had to wait a while before they could start negotiating. When they started settling debts 6 months in, I felt like it was the right thing to do. They have always answered any question I had. I was kept up to date through the dashboard that they have online, everything is there. At one point I noticed that there was some data that would just go up and down all the time, but they explained to me that that would normally fluctuate a bit, so I just let them take care of that. I don't really have to worry. They do everything they say they will do and, whenever they have a settlement, they call me or text message me to approve it. They're doing a good job so far. Years before I had had a similar problem where I just got a bunch of calls demanding payments, so this service is really worth it. I don't have to be nervous anymore. To be honest though, I don't know exactly how much they charge me for things. I know that once they settle a debt, they take some of that payment for their fees. They've been taking sips out of my checking account for that. I'm hoping that I only have a couple more years and that'd be it.
6 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
