Freedom Debt Relief
9.9
Overall Score
Review Source
Susan Avilla
Love you guys! Only just started working with you again, but have loved you guys….
1 week ago
Reply from Freedom Debt Relief
Hi Susan,
We love hearing that — welcome back! It means a lot to know you’ve had a great experience with us. We’re excited to work with you again and help you stay on track toward financial freedom.
Thank you for choosing Freedom Debt Relief.
We love hearing that — welcome back! It means a lot to know you’ve had a great experience with us. We’re excited to work with you again and help you stay on track toward financial freedom.
Thank you for choosing Freedom Debt Relief.
Nov. 10th, 2025
Verified Customer
Review Source
Julia Loera
I like very much, their continuous communication with the customers
1 month ago
Reply from Freedom Debt Relief
Thank you, Julia! We're so glad you appreciate the ongoing communication — we're always here for you!
Oct. 17th, 2025
Review Source
NLPCAVI
Freedom Debt Relief has been a game-changer for me. I was drowning in credit card debt and didn’t see a way out, but their team walked me through the process with patience and compassion. They explained everything clearly from the beginning, and I always felt informed and supported along the way.
Within just a few months, they had already negotiated my first settlement, and the relief I felt was incredible. Their customer service is excellent—responsive, friendly, and genuinely caring. I’m now on track to becoming debt-free, and I finally feel hopeful about my financial future.
If you’re feeling overwhelmed by debt and unsure where to turn, I highly recommend Freedom Debt Relief. They helped me take back control of my life.
7 months ago
Reply from Freedom Debt Relief
Thank you so much for sharing your journey with us! We're incredibly grateful to hear that Freedom Debt Relief has made such a positive impact on your life. It’s our goal to provide clear guidance and compassionate support, so we're thrilled to know you felt both informed and cared for throughout the process.
Apr. 23rd, 2025
Review Source
Jessica Petroziello
Freedom Debt Relief has helped me the past 2 years get me out of the debt that I was in and boost my credit so that I can get back to a semi-normal life and it's really been a plus on my financial aspect and my emotional aspect in life and it wasn't something that I thought I was going to be able to overcome by myself so this program really is something that helps people that don't believe they can do it on their own or can do it at all and I would totally recommend it to a friend or a family member because they have helped me out in so many different ways in the darkest of times when I have been going through losing a pet losing a sister and they were still here to make sure that I was okay and that I had my program on track to where I would be able to graduate on time and be able to get my life back on track with the debt that I was trying to overcome so thank you really isn't something that I think is ever going to be enough but thank you is something that I can say now because it has helped a lot in my life.
8 months ago
Reply from Freedom Debt Relief
Thank you for sharing your heartfelt experience, Jessica! We are truly honored to have been a source of support for you during such challenging times. It means so much to hear that our program not only helped you regain financial stability but also provided peace of mind during difficult moments in your life.
Feb. 25th, 2025
Verified Customer
Review Source
Kenneth Feathers II N/A
1 year ago
Reply from Freedom Debt Relief
Thank you for your kind words and for sharing your experience, Kenneth! We’re delighted that our guest relations and representatives have been supportive and informative in helping you work toward financial freedom. It's great to hear that the process has been smooth and that you feel comfortable and well-informed every step of the way. We're honored to assist in reaching your financial goals and look forward to celebrating your debt-free future with you! Please reach out anytime you have questions—our team is here for you.
Nov. 6th, 2024
Verified Customer
Review Source
Sisina
When I reached my decision to admit I can no longer pay my Credit card bills. I researched on line for the best debt relief company. Freedom DEBT RELIEF is one of the top 2 debt relief companies. So I made the call. My Credit was "Good". I was never late on my payments. But, when I "retired". My reality changed. I am now living on a fixed income and cannot pay my Credit Card payments. Thanks to Freedom DEBT RELIEF I can breath, and have Paid Off 1 of 7 Credit Cards already.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your experience! We're glad to hear that Freedom Debt Relief has been able to help you breathe easier and that you've already paid off one of your credit cards. Transitioning to a fixed income can be challenging, but it sounds like you're on the right path. If you have any further questions or need assistance, feel free to reach out!
Oct. 29th, 2024
Verified Customer
Review Source
Phyllis
I had a great experience with customer service when I felt threatened by a creditor. The representative guided me step by step, easing my fears completely. Signing up was the best decision I've made, especially as I was considering bankruptcy. I faced challenges with identity theft and a bank's lack of cooperation, but this support has been invaluable.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Phyllis! We’re so glad our customer service team could help ease your fears during a challenging time. It's wonderful to hear that signing up has made such a positive impact, especially with the difficulties you faced. We’re here to continue supporting you through every step of your journey to financial relief.
Oct. 22nd, 2024
Verified Customer
Review Source
Susan
I never thought I’d be getting this kind of help paying down my debt, but FDR has made a huge impact on my debt and I feel so thankful and grateful for them!! I can finally sleep at night! If you’re hesitant about taking the first step towards debt relief, just go for it. You’ll never regret it! Everyone is so nice and friendly… just do it!!!
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience, Susan! We're thrilled to hear that we've made such a positive impact on your debt and brought you peace of mind. It's wonderful to know that you're feeling relieved and supported by our team. Your advice to others is so encouraging—taking that first step can truly make a difference!
Oct. 17th, 2024
Verified Customer
Review Source
Patricia
I've had a great experience with Freedom Debt Relief. They provide prompt responses and professional support, helping me manage my debt effectively. Their negotiation skills have been invaluable, especially when dealing with high interest rates. I'm feeling more at ease knowing they are on my side, assisting me in getting back on track financially.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Patricia! We're thrilled to hear that our prompt responses and support have been helpful in managing your debt. It's great to know our negotiation efforts have provided some relief, especially with high interest rates. We're honored to be part of your financial journey and are committed to helping you get back on track!
Oct. 17th, 2024
Verified Customer
Review Source
Richard
I am working with FDR a second time, and the experience is excellent. The only problem I have encountered has been accessing the Client Dashboard as a returning client. There is apparently a difficulty accessing the Client Dashboard since my first time around with this company. I would guess this is an IT problem. I have been choosing to phone FDR to work around my inability to access the Client Dashboard, and I normally work with a representative rather quickly and without taking much time.
1 year ago
Reply from Freedom Debt Relief
Thank you for your continued trust in FDR, Richard! We’re happy to hear your experience has been excellent overall. We apologize for the issue you’ve had accessing the Client Dashboard and appreciate your patience. Our team is always here to assist over the phone in the meantime, and we’re working on resolving the technical issue. We value your feedback and look forward to continuing to support you!
Sep. 19th, 2024
Verified Customer
Review Source
Lana Gjerde
Am very happy that I made this choice to have FREEDOM DEBT RELIEF HELP ME TAKE CONTROL AND GET RID OF THIS DEBT ! A Big thank you to Kevin White for taking the time and explaining how the program works , and you staff when I call are some of the most informed and so helpful kind costumer service staff members I have ever dealt with , all of them ! A Big Thank You to All !!! I will definitely refer anyone that may need Credit Card relief !
1 year ago
Reply from Freedom Debt Relief
Thank you for your fantastic feedback, Lana! We're thrilled to hear that Kevin and our customer service team have been so helpful and informative. We're happy you chose Freedom Debt Relief and appreciate your recommendation. We're here to support you every step of the way!
Sep. 12th, 2024
Verified Customer
Review Source
Kathy
I am extremely satisfied with the results of the program. My expectations were exceeded as my credit card debts were resolved much quicker than anticipated. I initially had around 6 or 7 credit cards to deal with, and now I am down to just one in less than a year. I am eagerly waiting for the final one to be resolved. I am grateful for the program and would definitely recommend it to others struggling with debt. It has been a great help and I would not hesitate to do it again if needed.
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your wonderful experience with us, Kathy! We're thrilled to hear that your expectations were exceeded and that your credit card debts were resolved quicker than anticipated. Your gratitude and willingness to recommend our program to others mean a lot to us. We're here to help, and we're glad to have made a positive impact on your financial journey. Please don't hesitate to reach out if you need any further assistance or have any questions !
Jul. 19th, 2024
Verified Customer
Review Source
Stephen
I am grateful for the assistance provided by the person who helped set up my debt payment plan. Although I wish I didn't have to resort to this, getting a loan from banks was not an option due to financial constraints. The process has been smooth so far, with one debt already being addressed. While I initially hesitated, this was the only viable solution for me as I couldn't manage credit card payments. I appreciate the support and hope for continued progress.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us, Stephen. We understand that seeking help with debt payments can be a challenging decision, and we're glad that our assistance has made the process smoother for you. We look forward to your continued success, keep up the hard work!
Jul. 19th, 2024
Verified Customer
Review Source
Anonymous
I am extremely satisfied with the service provided by the company. The representatives are knowledgeable and thorough in addressing any questions or concerns I have, which gives me peace of mind. I feel confident in my decision to choose this company. The customer service is excellent, and I appreciate the level of detail they provide. I have no suggestions for improvement, just a request to continue helping customers as they are currently doing.
1 year ago
Reply from Freedom Debt Relief
Thank you for your wonderful feedback! We're thrilled to hear that you are extremely satisfied with our service and that our knowledgeable representatives have provided you with peace of mind. It's great to know that you feel confident in your decision to choose our company and that you appreciate our detailed customer service.
Jul. 1st, 2024
Verified Customer
Review Source
William
I am satisfied with the service provided by the company. Every interaction has been straightforward and to the point, making it easy to get the help I needed. The staff reached out when necessary and were always helpful. It was one of the best decisions I made to work with them. I am grateful for the assistance in managing my debt and moving forward.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your positive experience, William! We're delighted to hear that you are satisfied with our service and that every interaction has been straightforward and helpful. It's wonderful to know that our staff has been there for you when needed and that you found working with us to be one of the best decisions you've made. We're grateful for your trust and are glad we could assist you in managing your debt and moving forward. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!
Jul. 1st, 2024
Verified Customer
Review Source
Vimalkumar
I chose this service because they showed genuine care and concern for my situation. It wasn't just a solution for my debt but a personal touch that made me feel supported. The customer service was excellent, and I felt like they were truly there to help me. I found them online and decided to give them a try, and I'm glad I did. They may not have provided a complete solution, but their efforts and dedication were evident in their work. I would recommend them to anyone looking for a supportive and caring financial service.
1 year ago
Reply from Freedom Debt Relief
Hi Vimalkumar, thank you so much for taking the time to share your experience with us. We are thrilled to hear that you felt genuinely cared for and supported during your interactions with our service. It's heartening to know that our efforts resonated with you.
May. 8th, 2024
Verified Customer
Review Source
Ronald
I had an excellent experience with this company. Whenever I needed to reach out, they were kind, thorough, and explained everything clearly. They reassured me throughout the process, which I greatly appreciated. They were always available for me to call, and they kept me informed with only necessary information. Overall, I had a very positive experience with them.
1 year ago
Reply from Freedom Debt Relief
Thank you so much for your wonderful review, Ronald! We are delighted to hear that you had an excellent experience with us and that our team provided kind, thorough, and clear assistance throughout the process. Thank you again for choosing us and for sharing your positive feedback. We truly value your business!
May. 10th, 2024
Verified Customer
Review Source
Daniel
I am extremely satisfied with the service provided by this company. They genuinely care, listen attentively, and are transparent about their goals. They have successfully resolved five out of my sixteen debts, aiming for a 50% settlement overall. Thanks to them, my monthly payments have decreased significantly. The only downside is that it will take longer to rebuild my credit. Despite this, I highly recommend them over any other company. My experience with them has been truly exceptional.
1 year ago
Reply from Freedom Debt Relief
Hi Daniel, thank you so much for your glowing review and for sharing your experience with our company! We're thrilled to hear that you are extremely satisfied with our service and that we have been able to successfully resolve a significant portion of your debts.
May. 8th, 2024
Verified Customer
Review Source
Cinda Staley La Verne, CA
I have always found great help from the customer service representatives at this company. They have guided me through understanding my account and resolving issues, including a fraud incident that left me with a large credit card balance. They provided a solution that I didn't know existed, easing my worries. Their assistance has been timely and thorough, answering all my questions and addressing my debt efficiently. I appreciate their support and feel confident in their service.
1 year ago
Reply from Freedom Debt Relief
Cinda, thank you so much for your kind words and for sharing your experience with us! We're delighted to hear that our customer service representatives have provided you with great help and guidance during your time with us. Your confidence in our service means a lot to us, and we're committed to continuing to support you every step of the way.
May. 10th, 2024
Verified Customer
Review Source
Carlyle
I had a great experience with this company. They kept me informed every step of the way through email and text. Their website is user-friendly and full of helpful information. When I called customer support, I got through quickly and received the help I needed. Overall, I would rate my experience a 5 out of 5. I was a bit hesitant at first, but they exceeded my expectations. I'm glad I chose to work with them.
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your positive experience with us, Carlyle! We’re thrilled to hear that our communication, website, and customer support exceeded your expectations. We truly appreciate your kind words and are delighted that you chose to work with us. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We’re here to help!
May. 10th, 2024
Verified Customer
Review Source
William
I recently had an experience with a service that I would rate 3 out of 5 stars. The customer service representatives were helpful and answered my questions accurately. However, I encountered an issue when I found incorrect information listed online. Despite being assured that they were not trying to collect from the person listed, I was concerned about the credibility of the source. Overall, I appreciated the assistance but was disappointed by the misinformation that caused confusion.
1 year ago
Reply from Freedom Debt Relief
Hi William, thank you for the feedback. We hope all of your questions were answered and that you feel comfortable continuing your program. Please let us know if you have any additional questions.
May. 10th, 2024
Verified Customer
Review Source
Bethany
I haven't had much customer service experience, but when I did, it was great. I was skeptical about the program at first, especially since my credit score is low and I wasn't warned about some things. I feel like some details could have been explained better, even though they were probably in the paperwork I signed. Overall, I'm unsure and a bit confused, but I hope they can help me work with the companies to resolve issues. Not really satisfied so far.
1 year ago Edited May 7, 2024
Reply from Freedom Debt Relief
Hi Bethany, thank you for your honest review. We encourage you to review your signed agreement and contact us with any questions you may have. Thank you for choosing us and we wish you continued success!
May. 14th, 2024
Verified Customer
Review Source
Frank
I recently had a great experience with a product that really helped me out. Every time I reached out for help, my issues were quickly resolved. The customer service representative was apologetic and courteous. I am extremely satisfied with my decision to use this product. It has made a significant difference in my life. I highly recommend it to anyone looking for a reliable solution.
1 year ago
Reply from Freedom Debt Relief
Hi Frank, thank you so much for sharing your wonderful experience with our product! We are thrilled to hear that our product has made a significant difference in your life and that you found our customer service to be courteous.
May. 10th, 2024
Verified Customer
Review Source
Willie
I recently had a great experience with the customer service at this company. They were extremely professional, understanding, and got everything right. A family member recommended their services to me, and I found them to be more affordable than other options. They consolidated all my debts and prioritized which ones to tackle first, which I appreciated. The process was very organized, and I liked that they took step-by-step approach. Overall, I was very satisfied with their services.
1 year ago
Reply from Freedom Debt Relief
Hi Willie, thank you so much for sharing your recent experience with our customer service! We're delighted to hear that you had a great interaction with our team and that you found us to be professional, understanding, and efficient. It's wonderful that a family member recommended our services to you and that you found us to be more affordable compared to other options.
May. 8th, 2024
Verified Customer
Review Source
Gabriella
Choosing Freedom Debt Relief was the best decision I made. Every call was answered promptly, issues resolved quickly, and questions answered thoroughly. The clear presentation of information before signing up made me confident in my choice. Now, I can live life without the burden of debt and breathe freely again. Thank you, Freedom Debt Relief, for giving me peace of mind and financial freedom.
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience with us, Gabriella! We are thrilled to hear that choosing Freedom Debt Relief was the best decision for you and that our service has made a positive impact on your life. We're delighted that you felt confident in your choice and that we were able to resolve issues quickly for you. It's truly rewarding to know that we've helped you achieve peace of mind and financial freedom. Your kind words mean a lot to us.
May. 10th, 2024
Verified Customer
Review Source
Lauren
I had a great experience with the customer service representatives. They were always helpful and knowledgeable whenever I had questions or concerns. I feel satisfied with the outcome and accomplished my goal. Although signing up wasn't enjoyable, the overall process was smooth and enjoyable. I appreciated the assistance and am happy with the result.
1 year ago
Reply from Freedom Debt Relief
Hi Lauren, thank you so much for sharing your experience with us! We're thrilled to hear that you had a great interaction with our customer service representatives and that they were helpful and knowledgeable whenever you had questions or concerns. We understand that signing up for our services may not have been enjoyable, but we're glad to hear that the overall process was smooth and that you accomplished your goal with satisfaction.
May. 10th, 2024
Verified Customer
Review Source
Christine
I am extremely grateful for the support I have received from the team. They have been consistently reliable and have taken care of everything I needed. This has allowed me and my husband to focus on other important matters without any worries. Their assistance has been invaluable to us, and I highly recommend their services to anyone in need of help. Thank you for everything.
1 year ago
Reply from Freedom Debt Relief
Christine, thank you so much for your heartfelt feedback and for choosing our services! We're thrilled to hear that you've had an extremely positive experience with our team and that we've been able to provide reliable support to you and your husband. Thank you for choosing us!
May. 10th, 2024
Verified Customer
Review Source
Scott
I have had a positive experience with the customer service team at this company. They always go above and beyond to solve any issues I have. However, there seems to be a discrepancy with my graduation date and the debt I owed. Despite paying off a significant amount, the issue has not been resolved, and I have not received any updates. I hope to hear back from them soon.
1 year ago
Reply from Freedom Debt Relief
Hi Scott, thank you for sharing your journey with us. We encourage you to reach out to our customer service team to clear this up for you. Our team is available 7 days a week!
May. 10th, 2024
Verified Customer
Review Source
Michael
I recently made a purchase and I believe it was the right decision for me. The customer service representative was extremely helpful and understanding, which made the entire process much easier for me. I felt supported and valued as a customer, and the level of service I received was exceptional. I am grateful for the positive experience and would highly recommend this company to others. Thank you for making this transaction a pleasant one.
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your positive experience with us, Michael! We're delighted to hear that you found our customer service representative extremely helpful and understanding during your recent purchase. Your recommendation means a lot to us, and we truly appreciate your trust and confidence in our company. Thank you again for choosing us. Here's to your continued satisfaction and success with our services.
May. 10th, 2024
Verified Customer
Review Source
John
I recently had the pleasure of using this product and I must say, it was a fantastic experience. From start to finish, everything was seamless and efficient. The customer service was top-notch, and I felt valued as a customer. The product itself exceeded my expectations and has made a significant positive impact on my life. I highly recommend this to anyone looking for a reliable and effective solution. Thank you for providing such a wonderful product and service.
1 year ago
Reply from Freedom Debt Relief
John, thank you so much for your glowing feedback! We're thrilled to hear that you had a fantastic experience with our service. It's wonderful to know that our product exceeded your expectations and made a significant positive impact on your life. Your recommendation means the world to us!
May. 10th, 2024
Verified Customer
Review Source
Richard
I recently had an interaction with a representative and I must say, I was impressed. Initially, I missed some information, but they were patient and repeated it for me. I explained my situation, and they assured me they could assist with my bills. Since then, they have been handling everything smoothly. Overall, I am satisfied with the service provided.
1 year ago
Reply from Freedom Debt Relief
Richard, thank you so much for sharing your recent experience with us! We're delighted to hear that you had a positive interaction with our representative and that they were patient and accommodating in explaining the information you needed. Keep up the great work.
May. 10th, 2024
Verified Customer
Review Source
Suellyn
I have had a frustrating experience with this service, rating it as below average. I have encountered issues and have been unable to reach anyone for help, which has left me feeling overwhelmed. I believe that better communication is essential, whether through the internet or by phone, as I have struggled to get in touch with a representative. Improved customer service is needed to address these issues effectively.
1 year ago
Reply from Freedom Debt Relief
Hi Suellyn, we are sorry to hear about your difficulties reaching one of our team members. We would like the opportunity to speak with you. An account specialist will be reaching out to you.
May. 10th, 2024
Verified Customer
Review Source
James
Customer service was satisfactory, straightforward in explaining the process. I sought to reduce credit card payments and opted for a reverse mortgage to speed up the process. However, the 5-year timeline to settle debts seemed lengthy. I inquired about depositing funds into the dedicated account and was informed of a $10,000 daily limit, which was disappointing. Overall, the experience left me with uncertainties and concerns about the efficiency of the process.
1 year ago
Reply from Freedom Debt Relief
James, thank you for your feedback. We would love the opportunity to help clarify your uncertainties. Please look out for further communication from our team.
May. 9th, 2024
Verified Customer
Review Source
Christopher
I have been incredibly impressed with the level of thoroughness and assistance provided by the team. They have always been friendly, helpful, and patient in explaining things to me. I feel well-informed and supported, and I know they are attentive to any questions I may have. I feel confident in the decisions I've made with their guidance. I am grateful for their efforts and support.
1 year ago
Reply from Freedom Debt Relief
Christopher, thank you so much for sharing your experience with us! We're thrilled to hear that you've been impressed with the thoroughness and assistance provided by our team. It's wonderful to know that they have been friendly, helpful, and patient in explaining everything to you.
May. 10th, 2024
Verified Customer
Review Source
Melody
I am extremely satisfied with Freedom Debt Relief. Their program has helped me manage my debts and save money over the years. The detailed information they provide is valuable, and their blogs offer helpful tips. I appreciate their excellent customer service and support. I highly recommend their services to anyone in need of debt relief assistance. Thank you, Freedom Debt Relief, for all your help and support.
1 year ago
Reply from Freedom Debt Relief
Melody, thank you so much for sharing your experience with us! We're thrilled to hear that you've been impressed with the thoroughness and assistance provided by our team. It's wonderful to know that they have been friendly, helpful, and patient in explaining everything to you.
May. 10th, 2024
Verified Customer
Review Source
Susan
I have had a great experience with this company. Whenever I called with questions, they were able to provide me with helpful answers. I was initially anxious, but given my circumstances, I knew I needed to take action. They offered me a solution that I truly believe will benefit me. I am extremely satisfied with their service and everything they have done for me.
1 year ago
Reply from Freedom Debt Relief
Hi Susan, thank you so much for sharing your experience with us! We're thrilled to hear that you had a great experience and that we were able to provide helpful answers to your questions. We understand that taking action in certain circumstances can be anxiety-inducing, but we're glad you trusted us to offer you a beneficial solution. Your satisfaction is very important to us, and we're delighted that you are extremely satisfied with our service.
May. 10th, 2024
Verified Customer
Review Source
Recco
I recently had a wonderful experience with this company. The customer service was top-notch, as they took the time to explain everything to me and helped me with my credit card payment. I am so grateful that I decided to go with them. The representative I spoke with was polite and helpful. I highly recommend their services to anyone in need of assistance. Thank you for your excellent service.
1 year ago
Reply from Freedom Debt Relief
Recco, thank you so much for your glowing review and recommendation! We're thrilled to hear about your wonderful experience with our company and that our customer service team provided top-notch assistance.
May. 7th, 2024
Verified Customer
Review Source
Dennis
I am extremely pleased with the courteous and accurate response I received from Freedom Debt Relief when I reached out with a question. The assistance they provided me with in addressing my debt problems made me feel very comfortable with my decision to work with them. The team at Freedom Debt Relief was incredibly helpful and I am grateful for their support in helping me navigate through my financial challenges.
1 year ago
Reply from Freedom Debt Relief
Thank you for your feedback, Dennis! We're thrilled to hear that you had a positive experience reaching out to us with your question. Providing courteous and accurate assistance to our clients is a top priority for us, and we're delighted that you felt comfortable with your decision to work with us. Our team is dedicated to helping clients navigate through financial challenges, and we're grateful for the opportunity to support you along the way.
May. 10th, 2024
Verified Customer
Review Source
Linda
I recently interacted with a customer service representative and I must say, it was a pleasant experience. The representative was easy to communicate with, explained things clearly, and answered my questions well. I appreciated the way they handled everything and I am glad I reached out for assistance. Overall, it was a positive interaction and I would recommend their customer service.
1 year ago
Reply from Freedom Debt Relief
Thank you, Linda, for your wonderful feedback! We are delighted to hear that you had a pleasant experience interacting with our customer service representative. Our team strives to ensure clear communication and excellent service, and we're glad to hear that your questions were answered well and everything was handled to your satisfaction.
May. 10th, 2024
Verified Customer
Review Source
Cheron
My experience with customer service has been quite limited, but the few calls I did make were not very satisfactory. The representatives seemed a bit confused and I had to repeat myself several times. The overall experience was frustrating and I didn't feel like my concerns were properly addressed. I hope they can improve their service in the future.
1 year ago
Reply from Freedom Debt Relief
Cheron, we are sorry to hear about your experience. It is never our intention to cause any frustration. We are glad that your concerns were addressed and hope that the next time you reach out to out team, you have a better experience.
May. 10th, 2024
Verified Customer
Review Source
Tanya
I have had a positive experience with customer service at this company. The representatives have always been extremely helpful, listening to my concerns and maintaining professionalism. They have resolved my issues efficiently and effectively. I appreciate the support I have received, and it has helped me feel better about the situations I have encountered. Overall, I am satisfied with the service provided.
1 year ago
Reply from Freedom Debt Relief
Tanya, thank you so much for sharing your positive experience with us! We're delighted to hear that you've had a great interaction with our customer service representatives and that they have been extremely helpful, professional, and attentive to your concerns.
May. 10th, 2024
Verified Customer
Review Source
Edith
I had a positive experience with the customer service team. They were really great and helpful when I called in for assistance. The representative was patient and understanding, even when they had to repeat the question. I appreciate their efforts and feel that they are doing a good job in providing support. Overall, I am satisfied with the service I received.
1 year ago
Reply from Freedom Debt Relief
Hi Edith, thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our customer service team. Your appreciation means a lot to us, and we're committed to continuing to deliver top-notch service. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.
May. 10th, 2024
Verified Customer
Review Source
Lisa
My experience with Freedom Debt Relief was excellent. The communication was top-notch, keeping me informed every step of the way. Any questions I had were answered thoroughly and in a timely manner. Overall, it was a very positive and painless process. I highly recommend Freedom Debt Relief for anyone looking to resolve their settlements efficiently. It was a wonderful experience, and I have no issues at all.
1 year ago
Reply from Freedom Debt Relief
Lisa, thank you so much for your wonderful review and recommendation! We are thrilled to hear that your experience with us was excellent and that our communication, responsiveness, and thorough answers made the process positive and painless for you. Your feedback means a lot to us, and we truly appreciate you sharing your positive experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
May. 8th, 2024
Verified Customer
Review Source
Alice Lewis
They give an estimate time frame of when your 1st debt will be negotiated and mine was in less time. I have only been customer since Feb '24 and they have already taken care of 3 accounts for me. I should have done this a long time ago instead of stressing myself out paying all those minimum payments. So a huge thank you to Freedom Debt for being so courteous, knowledgeable, and understanding.
1 year ago
Reply from Freedom Debt Relief
Hi Alice, It's fantastic to hear that we were able to offer you a payment plan that fits your budget and eases any financial concerns you may have had. Your peace of mind is our priority, and we're here to make your journey toward financial freedom as smooth as possible.
Apr. 10th, 2024
Verified Customer
Review Source
Sally North Port, FL
I am so glad that I found Freedom Debt Relief, as it has changed the way I approach my use of credit cards. Freedom Debt Relief has lifted a great burden from my daily living. I followed their guidance and made regular payments, which in turn has my account almost paid off. Regular payments to my account and using my credit cards wisely is an education in and of itself. Highly recommend Freedom Debt Relief.
1 year ago
Reply from Freedom Debt Relief
Hi Sally, we are happy to hear that you have taken your experience with us and can apply it to your financial future. Keep up the great work!
Feb. 24th, 2024
Verified Customer
Review Source
Doris Pearland, TX
This is the best program anyone could ever enroll in. I stated the program in 2018 and I have graduated from the program. I was always notified of when a creditor wanted to settle or negotiate. Loved that I could always look at my client dashboard to see my progress. It’s just a wonderful program if you are looking to get your life back. Thank you Freedom Debt Relief.
2 years ago
Reply from Freedom Debt Relief
This is so wonderful to hear, Doris! Reading your review brightened our day, it is so important to us to know that we are making a difference and we really appreciate you sharing your success with us. Congrats on all of your progress and we wish you nothing but the best!
Nov. 13th, 2023
Verified Customer
Review Source
Eric
We ran into problems with medical bills and couldn't pay a lot of our credit cards and stuff like that. I came across Freedom Debt Relief's number and I gave them a call, and we got all set up with them and they've been doing a great job since. They've been able to answer all our questions if we've ever had a problem. They've explained what we needed to do. So they've been very helpful. They've done a tremendous job up to now and there's kind of light at the end of the tunnel and I can thank them for that.
2 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
Eric, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Oct. 24th, 2023
Verified Customer
Review Source
Tammy
Freedom debt relief saved me tremendously! I was in way over my head 4 years ago making minimum payments on my credit cards :( I called them, they set up my program and I faithfully made my monthly deposit and they did the rest! They do charge their fees, but it's worth it. I never got a call from any of my creditors and they absolutely take care of all negotiations! I am so very grateful for them! I just graduated the program this month :) Now I am going into my retirement years pretty much debt free! Thanks Again FDR! I would recommend them to anyone:)
2 years ago
Reply from Freedom Debt Relief
Hi Tammy, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Jun. 1st, 2023
Verified Customer
Review Source
Janaika Seattle, WA
When I found FDR, I had no idea what to do with the debt that felt like it was consuming me. I could not imagine feeling the freedom and relief I feel now, if I did not make that call! I created payments that were within my budget and made the commitment. A few years with Freedom Debt Relief, I’m now getting close to my graduation date & BEYOND grateful for the complete 180 my financial life has taken. I couldn’t recommend Freedom Debt Relief enough!
2 years ago
Reply from Freedom Debt Relief
Janaika, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
Jun. 1st, 2023
Verified Customer
Review Source
Lesa
I saw their commercials, looked up their reviews and they had a good reputation. Freedom Debt Relief was always available, they did not waste my time. They told me what they would do and they kept their word. They would send me emails monthly and text me when they got to a point where they were able to make a settlement. And they would give me a call.
2 years ago
Reply from Freedom Debt Relief
Hi Lesa, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Jan. 20th, 2023
