Freedom Debt Relief
9.9
Overall Score
Verified Customer
Review Source
Isemaelle
I had a great experience with the service. They were always attentive to my needs, ensuring I took care of my credit. I felt very confident in their ability to get the job done effectively. Overall, I highly recommend them for their excellent support and dedication.
11 months ago
Reply from Freedom Debt Relief
Hi Isemaelle,
Thank you for the kind words and recommendation! We're so glad to hear you felt supported and confident throughout the process. Your trust means a lot to us, and we’re always here to help.
Thank you for the kind words and recommendation! We're so glad to hear you felt supported and confident throughout the process. Your trust means a lot to us, and we’re always here to help.
Jun. 25th, 2025
Verified Customer
Review Source
James
I had a great experience! Sierra explained everything clearly and professionally, making me feel very comfortable and safe throughout the process. Her thoroughness and professionalism truly stood out, and I appreciated how well she communicated everything to us.
11 months ago
Reply from Freedom Debt Relief
Hello James,
Thank you for the wonderful feedback! We're so glad to hear that Sierra made you feel comfortable and informed throughout the process. Her professionalism and clear communication are truly valued, and we'll be sure to pass along your kind words.
Thank you for choosing Freedom Debt Relief!
Thank you for the wonderful feedback! We're so glad to hear that Sierra made you feel comfortable and informed throughout the process. Her professionalism and clear communication are truly valued, and we'll be sure to pass along your kind words.
Thank you for choosing Freedom Debt Relief!
Jun. 25th, 2025
Verified Customer
Review Source
Brenda
I had a great experience with Sierra, who explained everything clearly and professionally, making me feel comfortable and safe. However, I'm feeling some regret due to my credit score situation. Overall, the service was helpful, but the credit aspect is concerning.
11 months ago
Reply from Freedom Debt Relief
Hi Brenda,
Thank you for sharing your experience. We're glad to hear that Sierra made you feel comfortable and clearly explained everything — we’ll be sure to pass along your kind words. We understand your concerns about your credit, and we’re here to support you every step of the way as you work through it. Please don’t hesitate to reach out if you have questions or need guidance moving forward.
Warm regards,
Freedom Debt Relief
Thank you for sharing your experience. We're glad to hear that Sierra made you feel comfortable and clearly explained everything — we’ll be sure to pass along your kind words. We understand your concerns about your credit, and we’re here to support you every step of the way as you work through it. Please don’t hesitate to reach out if you have questions or need guidance moving forward.
Warm regards,
Freedom Debt Relief
Jun. 25th, 2025
Verified Customer
Review Source
Christopher
I had a great experience with customer service; they were quick to address my questions and delivered on their promises. When my ice maker broke, they sent someone to fix it promptly. Overall, everything has been positive, though I’m a bit concerned about my credit score dropping.
11 months ago
Reply from Freedom Debt Relief
Hello Christopher,
Thank you for your feedback!
Thank you for your feedback!
Jun. 25th, 2025
Verified Customer
Review Source
Curtis
I had a great experience with HWA. Their responses were clear and fast, with no runaround. I submitted a claim via the app and received immediate confirmation, followed by a technician scheduling my garage door repair within a day. However, I did face issues with some blinds being manufactured incorrectly. Overall, I was pleased with the service.
11 months ago
Reply from Freedom Debt Relief
Hi Curtis,
Thank you for your feedback!
Best regards,
Freedom Debt Relief
Thank you for your feedback!
Best regards,
Freedom Debt Relief
Jun. 25th, 2025
Review Source
Yesenia D San Antonio, Texas
I like how they let me know when a debt has been settled and keep me on the loop.
1 week ago
Reply from Freedom Debt Relief
Hi Yesenia! Thank you for the feedback. We know how important it is to stay informed when it comes to your financial progress, so we make it a priority to keep you in the loop every step of the way. We’re so glad you’re enjoying the updates!
May. 13th, 2026
Verified Customer
Review Source
Steven
Ease of operation and customer service is what u want to have and understand
1 month ago
Reply from Freedom Debt Relief
Hi Steven,
We’re so glad to hear that! We strive to make the program as easy to navigate as possible, and we believe clear communication is the foundation of a great experience. It’s wonderful to know our customer service and ease of operation hit the mark for you.
Please log onto your Client Dashboard at www.fdrclient.com for updates on your progress. We are committed to your satisfaction and are here for you 7 days a week. If you ever have questions or need help understanding a specific part of the process, please reach out to Client Services at (800) 655-6303 or support@freedomdebtrelief.com.
We’re so glad to hear that! We strive to make the program as easy to navigate as possible, and we believe clear communication is the foundation of a great experience. It’s wonderful to know our customer service and ease of operation hit the mark for you.
Please log onto your Client Dashboard at www.fdrclient.com for updates on your progress. We are committed to your satisfaction and are here for you 7 days a week. If you ever have questions or need help understanding a specific part of the process, please reach out to Client Services at (800) 655-6303 or support@freedomdebtrelief.com.
Apr. 13th, 2026
Verified Customer
Review Source
Frank Valles
Love it works for me
They do the work and you receive the benefit
Thank you
1 month ago
Reply from Freedom Debt Relief
Hello Frank,
Thank you for the wonderful feedback! We are so pleased to hear that our program is working well for you and that you’re enjoying the benefits of letting our team handle the heavy lifting.
Please log onto your Client Dashboard at www.fdrclient.com for account updates. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Thank you for the wonderful feedback! We are so pleased to hear that our program is working well for you and that you’re enjoying the benefits of letting our team handle the heavy lifting.
Please log onto your Client Dashboard at www.fdrclient.com for account updates. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Apr. 13th, 2026
Verified Customer
Review Source
Angela Jackson
Because yall doing a good job helping me with my debt and thank you very much
1 month ago
Reply from Freedom Debt Relief
Hi Angela,
We’re so happy to hear that we’re doing a good job for you! Thank you for the shout-out—knowing we’re helping you manage your debt is the best feedback we can get. We're rooting for your continued success!
Please log onto your Client Dashboard at www.fdrclient.com for updates. We're here 7 days a week at (800) 655-6303 or support@freedomdebtrelief.com if you need anything at all.
We’re so happy to hear that we’re doing a good job for you! Thank you for the shout-out—knowing we’re helping you manage your debt is the best feedback we can get. We're rooting for your continued success!
Please log onto your Client Dashboard at www.fdrclient.com for updates. We're here 7 days a week at (800) 655-6303 or support@freedomdebtrelief.com if you need anything at all.
Apr. 13th, 2026
Verified Customer
Review Source
Coral
I've had a great experience with customer support. They're very receptive to questions and incredibly helpful, always explaining what needs to be done regarding my business. I've encountered no bad experiences; they've effectively handled every issue I've faced. Overall, I feel really good about their service and appreciate the assistance they've provided.
1 year ago
Reply from Freedom Debt Relief
Thank you so much for your kind words, Coral! We're thrilled to hear that you've had such a positive experience with our customer support team. It means a lot to us that you've felt heard and supported throughout your journey. We're here for you every step of the way and appreciate the trust you’ve placed in us. Please don’t hesitate to reach out anytime—we’re always happy to help!
Apr. 21st, 2025
Verified Customer
Review Source
Jam
I've generally had a positive experience when reaching out for information, which is reassuring. However, I'm feeling uneasy about some ongoing issues with certain parties. They mentioned potential legal actions, and I’m concerned about the lack of communication regarding settlements. It's a frustrating situation, but I hope it gets resolved soon.
1 year ago
Reply from Freedom Debt Relief
Jam, thank you for sharing your experience—we truly appreciate your honesty. We’re glad to hear that your overall interactions have been positive, but we understand how stressful and frustrating it can be when communication falls short, especially when legal concerns are involved. Please know that your peace of mind is important to us, and we want to ensure you feel supported every step of the way. We encourage you to reach out directly to our customer service team so we can look into your specific situation and provide clarity on the next steps. We're here to help you through this.
Apr. 21st, 2025
Verified Customer
Review Source
Lorraine Wilson USA
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Lorraine! We're so glad to hear that our team has already made progress in just a few months and that you're feeling comfortable and confident in the process. Clear communication and early results are key, and it's great to know we've delivered on both for you. We truly appreciate your recommendation and are excited to continue supporting you on your journey toward financial freedom.
Apr. 10th, 2025
Verified Customer
Review Source
Orquidea Tejeda
1 year ago Edited May 22, 2025
Reply from Freedom Debt Relief
We're so happy to hear about your positive experience, Orquidea. Taking the first step toward financial freedom is never easy, but we're honored to be by your side throughout the journey. Our team is always here to support you, answer your questions, and work hard to settle your debts. Thank you for trusting Freedom Debt Relief—we're excited to keep making progress with you!
Mar. 13th, 2025
Verified Customer
Review Source
Uzoma Bailey Ayogu USA
1 year ago
Reply from Freedom Debt Relief
Congratulations on completing the program, Uzoma! We’re so happy to hear that Freedom Debt Relief has made such a positive impact on your financial journey. Tackling $30,000 in high-interest debt is no small feat, and we’re honored to have helped you regain control. Thank you for trusting us and for sharing your experience—it means the world! Wishing you continued financial success and a bright future ahead!
Mar. 13th, 2025
Verified Customer
Review Source
Deidre
I had a wonderful experience with Freedom Debt Relief. They were incredibly helpful during my financial struggles, providing clear explanations and keeping me informed throughout the process. At 78, managing my credit card debt felt overwhelming, but they helped me consolidate my bills and regain control over my finances. I'm grateful for their support and wish I had reached out sooner!
1 year ago
Reply from Freedom Debt Relief
Hi Deidre, thank you for sharing your experience! We’re honored to have helped you navigate your financial journey and regain control over your finances. We understand that managing debt can feel overwhelming at any stage of life, and we’re so glad we could provide the clarity and support you needed. If you ever need anything, we’re always here to help. Wishing you continued financial peace and relief!
Mar. 10th, 2025
Verified Customer
Review Source
Monique
I’m not sure how I got so lucky on my first try. When I researched there were so many different companies. The first one I chose was Freedom debt relief, and I’ve been with him since they have truly helped me so wonderfully they’re there to coach me and help me along the way with reminders different things I can do. I really appreciate them and definitely recommend them.
1 year ago
Reply from Freedom Debt Relief
Thank you for your kind words, Monique! We're so glad that you found us and that we've been able to support you on your journey to financial freedom. It’s wonderful to hear that our team has been there to guide and coach you every step of the way.
Feb. 10th, 2025
Verified Customer
Review Source
Anonymous
I had a great experience with this program, as they provided me with valuable information and support. I've been through it before, and they remained consistent in their guidance. While I wish I could have the same representative each time, overall, they have been incredibly helpful, especially during my recent medical issues and financial struggles.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your experience! We're so glad to hear that our program has provided you with valuable information and support, especially during challenging times. Your feedback about having a consistent representative is greatly appreciated, and we understand how important that personal connection can be.
Feb. 7th, 2025
Verified Customer
Review Source
Robert
The service has been a mixed experience for me. While some interactions have been great, knowledgeable staff have been responsive to my needs, others have felt hit or miss. I had reservations about participating, but financial reasons pushed me to engage. Overall, things are looking positive, but there's still a journey ahead before I can fully assess my experience.
1 year ago
Reply from Freedom Debt Relief
Hi Robert, thank you for your honest feedback. We understand it can take time to grasp how you feel about your experience, especially early on. We want to encourage and support you through this process, please reach out to us when you have questions or concerns. Thank you for allowing us the opportunity to earn your trust!
Jan. 28th, 2025
Verified Customer
Review Source
Margaret Landon
I have worked with Freedom Debt Relief in 2015. I was head over heels in debt with credit cards. I was a flight attendant and I spent money. Freedom got my cards negotiated and it was remarkably fast.
I only had 3 debts this time and on has already been settled. Freedom is working on my second one now. I had retired and did not have all the money I had while employed so I needed help.
Freedom Debt is doing a remarkable job for me and takes away alot of stress.
1 year ago
Reply from Freedom Debt Relief
Hi Margaret, we are happy to hear about your success with FDR! We appreciate you trusting us again to help you in your journey towards financial freedom!
Jan. 10th, 2025
Verified Customer
Review Source
Cathy Miller
I have had nothing, but good things happen since signing up. I would definitely recommend them. They have walked me through every step of the way. If you pay more you will get done with your program faster. I have memory issues and they send me great reminders. Their customer service is great if they don’t have the answers they’ll find someone that does. I can’t say enough good things about this company.
1 year ago
Reply from Freedom Debt Relief
Cathy, thank you for sharing your experience and for allowing us the opportunity to earn your trust. Thank you for choosing FDR!
Jan. 13th, 2025
Verified Customer
Review Source
Peggy
I am so happy I went with FDR. They helped me pay all my debt. If it weren't for them I would still be paying on just the interest. Sometimes I felt like a bother to them, calling with questions, but they were so nice and answered every one I had. And you can choose how much you want taken out of your bank account. I would recommend FDR to everybody I know!!! Just an FYI, for anybody that is thinking about doing this and thinking its a scam, It's not. And I am so glad I did it!!!
1 year ago Edited July 3, 2025
Reply from Freedom Debt Relief
Hello Peggy, so glad we were able to help you achieve your financial goals. A lot of companies are designed to take money but ours is designed to rebuild lives, empower, and get your debt free. Thank you again for this great feedback and have a great day.
Dec. 19th, 2024
Verified Customer
Review Source
Edward Levene
They are perfect with people going through hard times with their debts but they establish a plan that works with your life style and the goals that you want to achieve. Just a bunch of team players helping you to achieve your goals in life and becoming debt free. I highly suggest that if you’re facing financial stress that I would hire Freedom Debt Relief to get you out of your financial situation
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing such an encouraging review, Edward! We're thrilled to hear that our program and team have been a good match for your needs and goals. Helping clients like you navigate financial challenges and work toward becoming debt-free is exactly why we do what we do. Thank you for choosing FDR!
Dec. 6th, 2024
Verified Customer
Review Source
Kenneth Feathers II N/A
1 year ago
Reply from Freedom Debt Relief
Thank you for your kind words and for sharing your experience, Kenneth! We’re delighted that our guest relations and representatives have been supportive and informative in helping you work toward financial freedom. It's great to hear that the process has been smooth and that you feel comfortable and well-informed every step of the way. We're honored to assist in reaching your financial goals and look forward to celebrating your debt-free future with you! Please reach out anytime you have questions—our team is here for you.
Nov. 6th, 2024
Verified Customer
Review Source
Sisina
When I reached my decision to admit I can no longer pay my Credit card bills. I researched on line for the best debt relief company. Freedom DEBT RELIEF is one of the top 2 debt relief companies. So I made the call. My Credit was "Good". I was never late on my payments. But, when I "retired". My reality changed. I am now living on a fixed income and cannot pay my Credit Card payments. Thanks to Freedom DEBT RELIEF I can breath, and have Paid Off 1 of 7 Credit Cards already.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your experience! We're glad to hear that Freedom Debt Relief has been able to help you breathe easier and that you've already paid off one of your credit cards. Transitioning to a fixed income can be challenging, but it sounds like you're on the right path. If you have any further questions or need assistance, feel free to reach out!
Oct. 29th, 2024
Verified Customer
Review Source
Phyllis
I had a great experience with customer service when I felt threatened by a creditor. The representative guided me step by step, easing my fears completely. Signing up was the best decision I've made, especially as I was considering bankruptcy. I faced challenges with identity theft and a bank's lack of cooperation, but this support has been invaluable.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Phyllis! We’re so glad our customer service team could help ease your fears during a challenging time. It's wonderful to hear that signing up has made such a positive impact, especially with the difficulties you faced. We’re here to continue supporting you through every step of your journey to financial relief.
Oct. 22nd, 2024
Verified Customer
Review Source
Susan
I never thought I’d be getting this kind of help paying down my debt, but FDR has made a huge impact on my debt and I feel so thankful and grateful for them!! I can finally sleep at night! If you’re hesitant about taking the first step towards debt relief, just go for it. You’ll never regret it! Everyone is so nice and friendly… just do it!!!
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience, Susan! We're thrilled to hear that we've made such a positive impact on your debt and brought you peace of mind. It's wonderful to know that you're feeling relieved and supported by our team. Your advice to others is so encouraging—taking that first step can truly make a difference!
Oct. 17th, 2024
Verified Customer
Review Source
Patricia
I've had a great experience with Freedom Debt Relief. They provide prompt responses and professional support, helping me manage my debt effectively. Their negotiation skills have been invaluable, especially when dealing with high interest rates. I'm feeling more at ease knowing they are on my side, assisting me in getting back on track financially.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Patricia! We're thrilled to hear that our prompt responses and support have been helpful in managing your debt. It's great to know our negotiation efforts have provided some relief, especially with high interest rates. We're honored to be part of your financial journey and are committed to helping you get back on track!
Oct. 17th, 2024
Verified Customer
Review Source
Richard
I am working with FDR a second time, and the experience is excellent. The only problem I have encountered has been accessing the Client Dashboard as a returning client. There is apparently a difficulty accessing the Client Dashboard since my first time around with this company. I would guess this is an IT problem. I have been choosing to phone FDR to work around my inability to access the Client Dashboard, and I normally work with a representative rather quickly and without taking much time.
1 year ago
Reply from Freedom Debt Relief
Thank you for your continued trust in FDR, Richard! We’re happy to hear your experience has been excellent overall. We apologize for the issue you’ve had accessing the Client Dashboard and appreciate your patience. Our team is always here to assist over the phone in the meantime, and we’re working on resolving the technical issue. We value your feedback and look forward to continuing to support you!
Sep. 19th, 2024
Verified Customer
Review Source
Lana Gjerde
Am very happy that I made this choice to have FREEDOM DEBT RELIEF HELP ME TAKE CONTROL AND GET RID OF THIS DEBT ! A Big thank you to Kevin White for taking the time and explaining how the program works , and you staff when I call are some of the most informed and so helpful kind costumer service staff members I have ever dealt with , all of them ! A Big Thank You to All !!! I will definitely refer anyone that may need Credit Card relief !
1 year ago
Reply from Freedom Debt Relief
Thank you for your fantastic feedback, Lana! We're thrilled to hear that Kevin and our customer service team have been so helpful and informative. We're happy you chose Freedom Debt Relief and appreciate your recommendation. We're here to support you every step of the way!
Sep. 12th, 2024
Verified Customer
Review Source
Kathy
I am extremely satisfied with the results of the program. My expectations were exceeded as my credit card debts were resolved much quicker than anticipated. I initially had around 6 or 7 credit cards to deal with, and now I am down to just one in less than a year. I am eagerly waiting for the final one to be resolved. I am grateful for the program and would definitely recommend it to others struggling with debt. It has been a great help and I would not hesitate to do it again if needed.
1 year ago
Reply from Freedom Debt Relief
Thank you so much for sharing your wonderful experience with us, Kathy! We're thrilled to hear that your expectations were exceeded and that your credit card debts were resolved quicker than anticipated. Your gratitude and willingness to recommend our program to others mean a lot to us. We're here to help, and we're glad to have made a positive impact on your financial journey. Please don't hesitate to reach out if you need any further assistance or have any questions !
Jul. 19th, 2024
Verified Customer
Review Source
Stephen
I am grateful for the assistance provided by the person who helped set up my debt payment plan. Although I wish I didn't have to resort to this, getting a loan from banks was not an option due to financial constraints. The process has been smooth so far, with one debt already being addressed. While I initially hesitated, this was the only viable solution for me as I couldn't manage credit card payments. I appreciate the support and hope for continued progress.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us, Stephen. We understand that seeking help with debt payments can be a challenging decision, and we're glad that our assistance has made the process smoother for you. We look forward to your continued success, keep up the hard work!
Jul. 19th, 2024
Verified Customer
Review Source
Anonymous
I am extremely satisfied with the service provided by the company. The representatives are knowledgeable and thorough in addressing any questions or concerns I have, which gives me peace of mind. I feel confident in my decision to choose this company. The customer service is excellent, and I appreciate the level of detail they provide. I have no suggestions for improvement, just a request to continue helping customers as they are currently doing.
1 year ago
Reply from Freedom Debt Relief
Thank you for your wonderful feedback! We're thrilled to hear that you are extremely satisfied with our service and that our knowledgeable representatives have provided you with peace of mind. It's great to know that you feel confident in your decision to choose our company and that you appreciate our detailed customer service.
Jul. 1st, 2024
Verified Customer
Review Source
William
I am satisfied with the service provided by the company. Every interaction has been straightforward and to the point, making it easy to get the help I needed. The staff reached out when necessary and were always helpful. It was one of the best decisions I made to work with them. I am grateful for the assistance in managing my debt and moving forward.
1 year ago
Reply from Freedom Debt Relief
Thank you for sharing your positive experience, William! We're delighted to hear that you are satisfied with our service and that every interaction has been straightforward and helpful. It's wonderful to know that our staff has been there for you when needed and that you found working with us to be one of the best decisions you've made. We're grateful for your trust and are glad we could assist you in managing your debt and moving forward. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!
Jul. 1st, 2024
Verified Customer
Review Source
Vimalkumar
I chose this service because they showed genuine care and concern for my situation. It wasn't just a solution for my debt but a personal touch that made me feel supported. The customer service was excellent, and I felt like they were truly there to help me. I found them online and decided to give them a try, and I'm glad I did. They may not have provided a complete solution, but their efforts and dedication were evident in their work. I would recommend them to anyone looking for a supportive and caring financial service.
2 years ago
Reply from Freedom Debt Relief
Hi Vimalkumar, thank you so much for taking the time to share your experience with us. We are thrilled to hear that you felt genuinely cared for and supported during your interactions with our service. It's heartening to know that our efforts resonated with you.
May. 8th, 2024
Verified Customer
Review Source
Ronald
I had an excellent experience with this company. Whenever I needed to reach out, they were kind, thorough, and explained everything clearly. They reassured me throughout the process, which I greatly appreciated. They were always available for me to call, and they kept me informed with only necessary information. Overall, I had a very positive experience with them.
2 years ago
Reply from Freedom Debt Relief
Thank you so much for your wonderful review, Ronald! We are delighted to hear that you had an excellent experience with us and that our team provided kind, thorough, and clear assistance throughout the process. Thank you again for choosing us and for sharing your positive feedback. We truly value your business!
May. 10th, 2024
Verified Customer
Review Source
Daniel
I am extremely satisfied with the service provided by this company. They genuinely care, listen attentively, and are transparent about their goals. They have successfully resolved five out of my sixteen debts, aiming for a 50% settlement overall. Thanks to them, my monthly payments have decreased significantly. The only downside is that it will take longer to rebuild my credit. Despite this, I highly recommend them over any other company. My experience with them has been truly exceptional.
2 years ago
Reply from Freedom Debt Relief
Hi Daniel, thank you so much for your glowing review and for sharing your experience with our company! We're thrilled to hear that you are extremely satisfied with our service and that we have been able to successfully resolve a significant portion of your debts.
May. 8th, 2024
Verified Customer
Review Source
Cinda Staley La Verne, CA
I have always found great help from the customer service representatives at this company. They have guided me through understanding my account and resolving issues, including a fraud incident that left me with a large credit card balance. They provided a solution that I didn't know existed, easing my worries. Their assistance has been timely and thorough, answering all my questions and addressing my debt efficiently. I appreciate their support and feel confident in their service.
2 years ago
Reply from Freedom Debt Relief
Cinda, thank you so much for your kind words and for sharing your experience with us! We're delighted to hear that our customer service representatives have provided you with great help and guidance during your time with us. Your confidence in our service means a lot to us, and we're committed to continuing to support you every step of the way.
May. 10th, 2024
Verified Customer
Review Source
Carlyle
I had a great experience with this company. They kept me informed every step of the way through email and text. Their website is user-friendly and full of helpful information. When I called customer support, I got through quickly and received the help I needed. Overall, I would rate my experience a 5 out of 5. I was a bit hesitant at first, but they exceeded my expectations. I'm glad I chose to work with them.
2 years ago
Reply from Freedom Debt Relief
Thank you so much for sharing your positive experience with us, Carlyle! We’re thrilled to hear that our communication, website, and customer support exceeded your expectations. We truly appreciate your kind words and are delighted that you chose to work with us. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We’re here to help!
May. 10th, 2024
Verified Customer
Review Source
William
I recently had an experience with a service that I would rate 3 out of 5 stars. The customer service representatives were helpful and answered my questions accurately. However, I encountered an issue when I found incorrect information listed online. Despite being assured that they were not trying to collect from the person listed, I was concerned about the credibility of the source. Overall, I appreciated the assistance but was disappointed by the misinformation that caused confusion.
2 years ago
Reply from Freedom Debt Relief
Hi William, thank you for the feedback. We hope all of your questions were answered and that you feel comfortable continuing your program. Please let us know if you have any additional questions.
May. 10th, 2024
Verified Customer
Review Source
Bethany
I haven't had much customer service experience, but when I did, it was great. I was skeptical about the program at first, especially since my credit score is low and I wasn't warned about some things. I feel like some details could have been explained better, even though they were probably in the paperwork I signed. Overall, I'm unsure and a bit confused, but I hope they can help me work with the companies to resolve issues. Not really satisfied so far.
2 years ago Edited May 7, 2024
Reply from Freedom Debt Relief
Hi Bethany, thank you for your honest review. We encourage you to review your signed agreement and contact us with any questions you may have. Thank you for choosing us and we wish you continued success!
May. 14th, 2024
Verified Customer
Review Source
Frank
I recently had a great experience with a product that really helped me out. Every time I reached out for help, my issues were quickly resolved. The customer service representative was apologetic and courteous. I am extremely satisfied with my decision to use this product. It has made a significant difference in my life. I highly recommend it to anyone looking for a reliable solution.
2 years ago
Reply from Freedom Debt Relief
Hi Frank, thank you so much for sharing your wonderful experience with our product! We are thrilled to hear that our product has made a significant difference in your life and that you found our customer service to be courteous.
May. 10th, 2024
Verified Customer
Review Source
Willie
I recently had a great experience with the customer service at this company. They were extremely professional, understanding, and got everything right. A family member recommended their services to me, and I found them to be more affordable than other options. They consolidated all my debts and prioritized which ones to tackle first, which I appreciated. The process was very organized, and I liked that they took step-by-step approach. Overall, I was very satisfied with their services.
2 years ago
Reply from Freedom Debt Relief
Hi Willie, thank you so much for sharing your recent experience with our customer service! We're delighted to hear that you had a great interaction with our team and that you found us to be professional, understanding, and efficient. It's wonderful that a family member recommended our services to you and that you found us to be more affordable compared to other options.
May. 8th, 2024
Verified Customer
Review Source
Gabriella
Choosing Freedom Debt Relief was the best decision I made. Every call was answered promptly, issues resolved quickly, and questions answered thoroughly. The clear presentation of information before signing up made me confident in my choice. Now, I can live life without the burden of debt and breathe freely again. Thank you, Freedom Debt Relief, for giving me peace of mind and financial freedom.
2 years ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience with us, Gabriella! We are thrilled to hear that choosing Freedom Debt Relief was the best decision for you and that our service has made a positive impact on your life. We're delighted that you felt confident in your choice and that we were able to resolve issues quickly for you. It's truly rewarding to know that we've helped you achieve peace of mind and financial freedom. Your kind words mean a lot to us.
May. 10th, 2024
Verified Customer
Review Source
Lauren
I had a great experience with the customer service representatives. They were always helpful and knowledgeable whenever I had questions or concerns. I feel satisfied with the outcome and accomplished my goal. Although signing up wasn't enjoyable, the overall process was smooth and enjoyable. I appreciated the assistance and am happy with the result.
2 years ago
Reply from Freedom Debt Relief
Hi Lauren, thank you so much for sharing your experience with us! We're thrilled to hear that you had a great interaction with our customer service representatives and that they were helpful and knowledgeable whenever you had questions or concerns. We understand that signing up for our services may not have been enjoyable, but we're glad to hear that the overall process was smooth and that you accomplished your goal with satisfaction.
May. 10th, 2024
Verified Customer
Review Source
Christine
I am extremely grateful for the support I have received from the team. They have been consistently reliable and have taken care of everything I needed. This has allowed me and my husband to focus on other important matters without any worries. Their assistance has been invaluable to us, and I highly recommend their services to anyone in need of help. Thank you for everything.
2 years ago
Reply from Freedom Debt Relief
Christine, thank you so much for your heartfelt feedback and for choosing our services! We're thrilled to hear that you've had an extremely positive experience with our team and that we've been able to provide reliable support to you and your husband. Thank you for choosing us!
May. 10th, 2024
Verified Customer
Review Source
John
I recently had the pleasure of using this product and I must say, it was a fantastic experience. From start to finish, everything was seamless and efficient. The customer service was top-notch, and I felt valued as a customer. The product itself exceeded my expectations and has made a significant positive impact on my life. I highly recommend this to anyone looking for a reliable and effective solution. Thank you for providing such a wonderful product and service.
2 years ago
Reply from Freedom Debt Relief
John, thank you so much for your glowing feedback! We're thrilled to hear that you had a fantastic experience with our service. It's wonderful to know that our product exceeded your expectations and made a significant positive impact on your life. Your recommendation means the world to us!
May. 10th, 2024
Verified Customer
Review Source
Suellyn
I have had a frustrating experience with this service, rating it as below average. I have encountered issues and have been unable to reach anyone for help, which has left me feeling overwhelmed. I believe that better communication is essential, whether through the internet or by phone, as I have struggled to get in touch with a representative. Improved customer service is needed to address these issues effectively.
2 years ago
Reply from Freedom Debt Relief
Hi Suellyn, we are sorry to hear about your difficulties reaching one of our team members. We would like the opportunity to speak with you. An account specialist will be reaching out to you.
May. 10th, 2024
Verified Customer
Review Source
Susan
I have had a great experience with this company. Whenever I called with questions, they were able to provide me with helpful answers. I was initially anxious, but given my circumstances, I knew I needed to take action. They offered me a solution that I truly believe will benefit me. I am extremely satisfied with their service and everything they have done for me.
2 years ago
Reply from Freedom Debt Relief
Hi Susan, thank you so much for sharing your experience with us! We're thrilled to hear that you had a great experience and that we were able to provide helpful answers to your questions. We understand that taking action in certain circumstances can be anxiety-inducing, but we're glad you trusted us to offer you a beneficial solution. Your satisfaction is very important to us, and we're delighted that you are extremely satisfied with our service.
May. 10th, 2024
Verified Customer
Review Source
Recco
I recently had a wonderful experience with this company. The customer service was top-notch, as they took the time to explain everything to me and helped me with my credit card payment. I am so grateful that I decided to go with them. The representative I spoke with was polite and helpful. I highly recommend their services to anyone in need of assistance. Thank you for your excellent service.
2 years ago
Reply from Freedom Debt Relief
Recco, thank you so much for your glowing review and recommendation! We're thrilled to hear about your wonderful experience with our company and that our customer service team provided top-notch assistance.
May. 7th, 2024
Verified Customer
Review Source
Dennis
I am extremely pleased with the courteous and accurate response I received from Freedom Debt Relief when I reached out with a question. The assistance they provided me with in addressing my debt problems made me feel very comfortable with my decision to work with them. The team at Freedom Debt Relief was incredibly helpful and I am grateful for their support in helping me navigate through my financial challenges.
2 years ago
Reply from Freedom Debt Relief
Thank you for your feedback, Dennis! We're thrilled to hear that you had a positive experience reaching out to us with your question. Providing courteous and accurate assistance to our clients is a top priority for us, and we're delighted that you felt comfortable with your decision to work with us. Our team is dedicated to helping clients navigate through financial challenges, and we're grateful for the opportunity to support you along the way.
May. 10th, 2024
