Freedom Debt Relief
9.9
Overall Score
Verified Customer
Review Source
Joshua
I had a wonderful experience with the representative who was knowledgeable, compassionate, and understanding. They helped me navigate my debts and provided valuable guidance on resolving them. Initially, I felt apprehensive, but now I feel relieved and very positive about my situation. Their support has made a significant difference.
8 months ago
Reply from Freedom Debt Relief
Thank you for your kind words, Joshua! We're so glad to hear that our representative was able to provide the compassion and guidance you needed during a difficult time. It's completely normal to feel apprehensive at first, and we’re proud to have helped you feel relief and find confidence in your financial journey. We’re here for you every step of the way!
Apr. 21st, 2025
Verified Customer
Review Source
Michael
I had an excellent experience with their service. My daughter was initially unsure, but with the help of a very patient representative who spent a lot of time guiding her, she felt much more comfortable. I would definitely use them again, as they were incredibly helpful and supportive throughout the process.
8 months ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Michael! We're so glad our representative was able to support your daughter with patience and care—it means a lot to us that she felt more at ease through the process. It's our goal to provide compassionate and helpful service every step of the way. We’re honored to have earned your trust, please let us know how we can continue to support you!
Apr. 21st, 2025
Verified Customer
Review Source
James
I had a great experience with customer service, as they were professional and knowledgeable. They helped me navigate my debts and even assisted with a court lawsuit. Overall, I feel very good about the support I've received in resolving my financial issues.
8 months ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience, James! We're thrilled to hear our team was able to support you through both your debt challenges and the legal process. It's important to us that you feel confident and cared for every step of the way. We're honored to be part of your journey toward financial freedom!
Apr. 21st, 2025
Verified Customer
Review Source
Charles
I had a great experience with the customer service; they were very responsive and respectful, addressing all my questions thoroughly. Initially, I was skeptical about signing up for debt relief services, but now I'm satisfied with my decision. Overall, I'm pleased with the support and assistance I've received.
8 months ago
Reply from Freedom Debt Relief
Hi Charles, we’re so happy to hear that your experience has turned out to be a positive one! It’s completely normal to feel skeptical in the beginning, but it’s great to know that our customer service team helped ease those concerns. Thank you for sharing your experience—we’re honored to support you on your journey to financial relief!
Apr. 21st, 2025
Verified Customer
Review Source
Charissa
I initially had a frustrating experience with Joshua Brown, who misled me about his availability and failed to respond to my inquiries. However, the rest of the team has been very helpful, making me feel heard and supported. Overall, my experience has been positive and has greatly assisted me.
8 months ago
Reply from Freedom Debt Relief
Hi Charissa, we are sorry to hear about your initial experience with our team member. We appreciate you bringing this our attention. We are happy to hear your experience with the rest of our team has been positive. Please let us know how we can continue to support you!
Apr. 21st, 2025
Verified Customer
Review Source
Erin
I had a great experience with their support team. They were incredibly patient and helpful, guiding my daughter through her issues for an extended time. I truly appreciated their dedication, and if I had to choose again, I would definitely use their services. Highly recommend!
8 months ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Erin! We’re so glad to hear our support team took great care of your daughter and gave you both peace of mind. It means a lot that you'd choose us again and would recommend us to others. We’re always here to help you and your family every step of the way!
Apr. 21st, 2025
Verified Customer
Review Source
Pamela
I had a great experience with Freedom Debt Relief. The representative was friendly and explained everything clearly, which built my trust. I felt comfortable asking questions, and their answers eased my mind about the process. It’s the best financial decision I’ve made in years, and I’m already seeing the benefits of saving money.
8 months ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience, Pamela! We're thrilled to hear that our team was able to earn your trust and help make the process feel clear and comfortable. It's incredibly rewarding to know you're already seeing the benefits—and saving money along the way! We're honored to be part of your journey toward financial freedom. If you ever need anything, we’re just a call away!
Apr. 21st, 2025
Verified Customer
Review Source
Richard
I had a great experience with Freedom Debt Relief. The representative was clear and trustworthy, which set them apart from other companies I initially viewed as scams. I feel positive about my decision and have been sleeping well since. It's been a long time since I've made such a beneficial financial choice.
8 months ago
Reply from Freedom Debt Relief
Thank you so much for sharing your experience, Richard! We're thrilled to hear that our team has helped ease your concerns and made you feel confident in your decision. It means a lot to know you're sleeping better and feeling positive about your financial future. We're honored to be part of your journey towards financial freedom!
Apr. 21st, 2025
Verified Customer
Review Source
Anonymously
I've had a great experience with customer support. They genuinely listen and make me feel heard, unlike other services. Every issue I've encountered has been handled effectively, leaving me very satisfied. Overall, I'm confident in their support and have had no negative experiences so far.
8 months ago
Reply from Freedom Debt Relief
Thank you so much for the kind words! We're thrilled to hear that you've felt heard and supported throughout your experience with us. It means a lot to know that our team has been able to address your concerns effectively and leave you feeling confident in the process. We're always here to help, and we truly appreciate your trust in us!
Apr. 21st, 2025
Verified Customer
Review Source
Larry Williams
8 months ago Edited April 15, 2025
Reply from Freedom Debt Relief
Larry, thank you for choosing FDR!
Jul. 25th, 2024
Verified Customer
Review Source
William Jones
It's only the very early stages but the staff and communication has been top shelf!. Any questions or information I have requested has be answered in full and they were quite sure that I understood everything. Great to do business with
8 months ago
Reply from Freedom Debt Relief
Thank you for your kind words, William! We're so glad to hear that your experience with our team has been positive so far. Clear communication and making sure you feel informed and supported every step of the way is very important to us. We're here for you as you continue through the program and look forward to helping you achieve your financial goals!
Apr. 10th, 2025
Review Source
Helen Francom
I love how smooth and easy this is and I love all the updates. Everyone has been very nice!
4 hours ago
Review Source
Timothy Thompson
Very Professional and they have stood by and done everything they said they would do.
5 days ago
Reply from Freedom Debt Relief
Hello Timothy, thank you for your feedback! We’re glad to hear our team has been professional and reliable throughout your journey.
Thank you for being a valued client of Freedom Debt Relief!
Thank you for being a valued client of Freedom Debt Relief!
Dec. 18th, 2025
Verified Customer
Review Source
Martin Snyder
I thought you were true to your word and thorough with your payoffs.I do have some problems
2 weeks ago
Reply from Freedom Debt Relief
Hi Martin,
Thank you for your feedback. We’re glad to hear that you feel we are thorough and true to our word with payoffs. Please know we’re here to help address any problems you may be experiencing.
Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!
Thank you for your feedback. We’re glad to hear that you feel we are thorough and true to our word with payoffs. Please know we’re here to help address any problems you may be experiencing.
Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!
Dec. 15th, 2025
Verified Customer
Review Source
Billie Sharp
We liked the way our debt were managed when we talked to the representatives
2 weeks ago
Reply from Freedom Debt Relief
Hi Billie,
Thank you for sharing your experience! We’re glad to hear that our representatives provided helpful guidance and made managing your debt a positive experience.
Please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!
Thank you for sharing your experience! We’re glad to hear that our representatives provided helpful guidance and made managing your debt a positive experience.
Please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!
Dec. 15th, 2025
Verified Customer
Review Source
Mercedes Quesada
Exelente servicio y muy profesionales es la señora Marlene simpson
2 weeks ago
Reply from Freedom Debt Relief
Hola Mercedes,
¡Gracias por compartir su experiencia! Nos alegra saber que recibió un excelente servicio y que Marlene Simpson le brindó un apoyo tan profesional.
Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!
¡Gracias por compartir su experiencia! Nos alegra saber que recibió un excelente servicio y que Marlene Simpson le brindó un apoyo tan profesional.
Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!
Dec. 15th, 2025
Verified Customer
Review Source
Iris Maldonado
I heard about it that it would help so I went ahead and tried
2 weeks ago
Reply from Freedom Debt Relief
Hi Iris,
Thank you for sharing your experience! We’re glad you gave us a try and that our services have been helpful for you.
Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!
Thank you for sharing your experience! We’re glad you gave us a try and that our services have been helpful for you.
Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!
Dec. 15th, 2025
Verified Customer
Review Source
Adan Gonzalez
Heard about it on the internet. I’m happy with your services.
2 weeks ago
Reply from Freedom Debt Relief
Hi Adan,
Thank you for your feedback! We’re glad you found us online and that you’re happy with the services we’ve provided.
Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!
Thank you for your feedback! We’re glad you found us online and that you’re happy with the services we’ve provided.
Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!
Dec. 15th, 2025
Verified Customer
Review Source
Sylvia Carrillo
Really help me a lot I needed help you were there to help me
2 weeks ago
Reply from Freedom Debt Relief
Hi Sylvia,
Thank you for sharing your experience! We’re so glad we could be there for you when you needed help and that our support has made a difference.
Please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!
Thank you for sharing your experience! We’re so glad we could be there for you when you needed help and that our support has made a difference.
Please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!
Dec. 15th, 2025
Verified Customer
Review Source
Joyce Tucker
I had used them before and they did very well with helping me get my bills paid
2 weeks ago
Reply from Freedom Debt Relief
Hi Joyce,
Thank you for sharing your experience! We’re happy to hear that you’ve trusted us before and that we were able to help you successfully take care of your bills.
Please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!
Thank you for sharing your experience! We’re happy to hear that you’ve trusted us before and that we were able to help you successfully take care of your bills.
Please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!
Dec. 15th, 2025
Verified Customer
Review Source
Marygil
They're very supportive and the entire staff are excellent and amazing!
3 weeks ago
Reply from Freedom Debt Relief
Hi Marygil,
Thank you for your wonderful feedback! We're thrilled to hear that our team has been supportive and that you find our staff excellent and amazing. Your kind words mean a lot to us.
Thank you for being a valued client of Freedom Debt Relief!
Thank you for your wonderful feedback! We're thrilled to hear that our team has been supportive and that you find our staff excellent and amazing. Your kind words mean a lot to us.
Thank you for being a valued client of Freedom Debt Relief!
Dec. 5th, 2025
Review Source
Alan Bell
Freedom Debt Relief has been a tremendous help in reducing our credit card debt. From the very beginning, their team was professional, compassionate, and knowledgeable. They took the time to explain the process clearly and answered all of our questions with patience and honesty.
What we appreciated most was their consistent communication and transparency. We always knew what to expect, and they kept us updated throughout every step. Thanks to their guidance and negotiation efforts, we’ve already seen significant reductions in our balances and are on track to becoming debt-free much faster than we thought possible.
We’re extremely grateful for the support and peace of mind they’ve provided. Highly recommend Freedom Debt Relief to anyone feeling overwhelmed by credit card debt — they truly deliver on their promise to help.
5 months ago
Reply from Freedom Debt Relief
Thank you, Alan!
We're so glad to hear about your positive experience with Freedom Debt Relief. We're honored to be part of your journey toward financial freedom!
We're so glad to hear about your positive experience with Freedom Debt Relief. We're honored to be part of your journey toward financial freedom!
Jun. 27th, 2025
Verified Customer
Review Source
Orquidea Tejeda
9 months ago Edited May 22, 2025
Reply from Freedom Debt Relief
We're so happy to hear about your positive experience, Orquidea. Taking the first step toward financial freedom is never easy, but we're honored to be by your side throughout the journey. Our team is always here to support you, answer your questions, and work hard to settle your debts. Thank you for trusting Freedom Debt Relief—we're excited to keep making progress with you!
Mar. 13th, 2025
Verified Customer
Review Source
Uzoma Bailey Ayogu USA
9 months ago
Reply from Freedom Debt Relief
Congratulations on completing the program, Uzoma! We’re so happy to hear that Freedom Debt Relief has made such a positive impact on your financial journey. Tackling $30,000 in high-interest debt is no small feat, and we’re honored to have helped you regain control. Thank you for trusting us and for sharing your experience—it means the world! Wishing you continued financial success and a bright future ahead!
Mar. 13th, 2025
Verified Customer
Review Source
Deidre
I had a wonderful experience with Freedom Debt Relief. They were incredibly helpful during my financial struggles, providing clear explanations and keeping me informed throughout the process. At 78, managing my credit card debt felt overwhelming, but they helped me consolidate my bills and regain control over my finances. I'm grateful for their support and wish I had reached out sooner!
9 months ago
Reply from Freedom Debt Relief
Hi Deidre, thank you for sharing your experience! We’re honored to have helped you navigate your financial journey and regain control over your finances. We understand that managing debt can feel overwhelming at any stage of life, and we’re so glad we could provide the clarity and support you needed. If you ever need anything, we’re always here to help. Wishing you continued financial peace and relief!
Mar. 10th, 2025
Verified Customer
Review Source
Monique
I’m not sure how I got so lucky on my first try. When I researched there were so many different companies. The first one I chose was Freedom debt relief, and I’ve been with him since they have truly helped me so wonderfully they’re there to coach me and help me along the way with reminders different things I can do. I really appreciate them and definitely recommend them.
10 months ago
Reply from Freedom Debt Relief
Thank you for your kind words, Monique! We're so glad that you found us and that we've been able to support you on your journey to financial freedom. It’s wonderful to hear that our team has been there to guide and coach you every step of the way.
Feb. 10th, 2025
Verified Customer
Review Source
Anonymous
I had a great experience with this program, as they provided me with valuable information and support. I've been through it before, and they remained consistent in their guidance. While I wish I could have the same representative each time, overall, they have been incredibly helpful, especially during my recent medical issues and financial struggles.
10 months ago
Reply from Freedom Debt Relief
Thank you for sharing your experience! We're so glad to hear that our program has provided you with valuable information and support, especially during challenging times. Your feedback about having a consistent representative is greatly appreciated, and we understand how important that personal connection can be.
Feb. 7th, 2025
Verified Customer
Review Source
Robert
The service has been a mixed experience for me. While some interactions have been great, knowledgeable staff have been responsive to my needs, others have felt hit or miss. I had reservations about participating, but financial reasons pushed me to engage. Overall, things are looking positive, but there's still a journey ahead before I can fully assess my experience.
10 months ago
Reply from Freedom Debt Relief
Hi Robert, thank you for your honest feedback. We understand it can take time to grasp how you feel about your experience, especially early on. We want to encourage and support you through this process, please reach out to us when you have questions or concerns. Thank you for allowing us the opportunity to earn your trust!
Jan. 28th, 2025
Verified Customer
Review Source
Margaret Landon
I have worked with Freedom Debt Relief in 2015. I was head over heels in debt with credit cards. I was a flight attendant and I spent money. Freedom got my cards negotiated and it was remarkably fast.
I only had 3 debts this time and on has already been settled. Freedom is working on my second one now. I had retired and did not have all the money I had while employed so I needed help.
Freedom Debt is doing a remarkable job for me and takes away alot of stress.
11 months ago
Reply from Freedom Debt Relief
Hi Margaret, we are happy to hear about your success with FDR! We appreciate you trusting us again to help you in your journey towards financial freedom!
Jan. 10th, 2025
Verified Customer
Review Source
Cathy Miller
I have had nothing, but good things happen since signing up. I would definitely recommend them. They have walked me through every step of the way. If you pay more you will get done with your program faster. I have memory issues and they send me great reminders. Their customer service is great if they don’t have the answers they’ll find someone that does. I can’t say enough good things about this company.
11 months ago
Reply from Freedom Debt Relief
Cathy, thank you for sharing your experience and for allowing us the opportunity to earn your trust. Thank you for choosing FDR!
Jan. 13th, 2025
Verified Customer
Review Source
Alem Nicodimos
Signing up and explanation of program was very good. The app is very helpful. I gave 3 stars because negotiations are taking EXTREMELY LONG!!!
1 month ago
Reply from Freedom Debt Relief
Hi Alem,
Thank you for your feedback and for sharing your experience. Settlements depend on how funds are accumulated, and as long as we continue building sufficient funds, we should have no problems meeting your goals within realistic timeframes. We are committed to providing customer satisfaction and you have our full attention seven days a week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com. If you would like assistance reviewing your account, please log onto your Client Dashboard at www.fdrclient.com
for account updates if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief
Thank you for your feedback and for sharing your experience. Settlements depend on how funds are accumulated, and as long as we continue building sufficient funds, we should have no problems meeting your goals within realistic timeframes. We are committed to providing customer satisfaction and you have our full attention seven days a week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com. If you would like assistance reviewing your account, please log onto your Client Dashboard at www.fdrclient.com
for account updates if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief
Nov. 10th, 2025
Verified Customer
Review Source
Jim
My finances were in disarray and I had a couple of options and I thought maybe going through a company or organization like Freedom Debt Relief would be the best. There were three or four of these kind of companies and I chose Freedom Debt Relief and I wasn't disappointed. Every time I called about any problem, they were on it. They gave it attention and they were efficient. I didn't have to wait long to have anything resolved or get an answer. The only thing I would say is it does take a little longer than I would like for them to finalize. Like, I have finished my program, I have finished everything, and it seems like it's going to take about 40 days for them to complete all of their paperwork or transactions on their end. I thought it might be, say, within 10 days or so, but it looks like it's going to be within 30 or 40 days. That's the only regret I have. I'm just anxious to to get everything behind me rather than waiting to get a certificate from them in like 40 days or so.
2 years ago
Reply from Freedom Debt Relief
Hi Jim, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Sep. 22nd, 2023
Verified Customer
Review Source
Susan Santa Maria, CA
Great company to work with. I was drowning in debt and didn't see a way out. I took out a lot of high interest loans/credit cards so was really in need of help. Have been with Freedom Debt Relief for about 5 years and it has really paid off greatly! My credit score has increased by over 200 and is continuing to go up. I am close to being debt free and have learned to stay away from high interest loans and credit cards. A huge learning experience! Most of my debts were cut in half and no more continuing interest. Very easy to talk to and questions were answered quickly. So thankful for this company and would highly recommend it to anyone who is drowning in debt.
2 years ago
Reply from Freedom Debt Relief
Reading your story made our morning, Susan! Thank you so much for staying committed to your program, we know it is not always easy but you did it! We're so grateful you chose us and we wish you nothing but continued success.
Jul. 14th, 2023
Verified Customer
Review Source
Yesenia Phoenix, AZ
I was like stuck in a position where I didn't know what else to do amd all these debt were accumulating. I was pregnant with my twin boys and my husband was the only one working, but he was barely working because he was constantly taking me to the doctor's office, so everything was piling up. We looked it up online and Freedom Debt was the first one we saw. We did some investigation and we can called you guys and the representative was really nice and gave us some information about who Freedom Debt Relief is and why we should join. Thank you so much for helping us out. Not just me but my whole family - getting out of this hole that we've dug ourselves in. You guys were able to extend us a hand and get us out of that debt and we finally feel free, so thank you so much for all your guys's help and support.
You guys have great customer service. Really great representatives who are very compassionate, show empathy, and they're really genuinely nice. I would receive text messages saying 'Hey you have something pending or setteling or that's about to be settled'. So that's something that I really appreciate.
3 years ago
Reply from Freedom Debt Relief
Yesenia, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 7th, 2022
Verified Customer
Review Source
Ipanema Ordonez Fountain Valley, CA
For someone who didn't believe in credit and was directed into asking for it, I believe that Freedom Debt Relief is someone who understands that credit can not be forced into a person by deceitful ways or means. Freedom Debt Relief understands those, like me who prefer to spend it if you have it. In other words, help you to get your peace of mind back, by doing what is right. They lead you to the deliverance from deceitful ways. At least, this was my case. I am giving back, what I never asked for since the beginning. Thank you Freedom Debt Relief for understanding the ways of deception people like me go through. Although the credit system can be good. It can also be offered to those who are not forced to get it, and who willingly seek for it, based on their understanding about rates, time frame (to pay back) length of loan, etc, etc.
3 years ago
Reply from Freedom Debt Relief
It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
May. 6th, 2022
Verified Customer
Review Source
Jessica Aronson
I rate FDR 5 because of the Professionalism and compassion the staff of the whole Whole program has for the the clients is very amazing, they understand,they don't judge as to why your calling , all they want to know is How they can Help Us And we help ourselves as well They don't judge about why we are calling They are just Happy That they can Help us if we give them a chance to prove what they are working with and they go over everything with you,they make you feel very safe , comfortable,and not want you to take yourself out of life permanently,The representative I spoke with for the first time cried with me cus I explained My Diagnosis of Mentally ill and I wanted to end my life I was close and she told me everything is going to be ok,and it's in there hands now and they will take care of everything and then I was proven that to be true! Thank You
3 years ago
Reply from Freedom Debt Relief
Jessica thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom!. We look forward to you achieving your goals of becoming debt-free. Thank you for choosing Freedom Debt Relief.
Apr. 20th, 2022
Verified Customer
Review Source
Stephanie Schultz Las Vegas, NV
Enrolling with Freedom Debt Relief was the best course of action I've done after coming to terms that I was way over my head with debt. From my own personal experience Freedom Debt Relief associates have been nothing more than kind and reassuring in my journey to get out of debt. With their helpful associates and helpful articles/videos I've ceased worrying and continue to pay into my account to help speed up the graduation program. I am happy to say that from the nine in my account have been completed, three being paid off and the remaining in negotiations. Another thing that I'd like about it they give you the option to either increase your payments for a faster completion or pay more into when you can.
4 years ago
Reply from Freedom Debt Relief
Thank you, Stephanie, for taking the time to leave us a review! We're overjoyed to hear about your experience with our team and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Jan. 20th, 2021
Verified Customer
Review Source
Crystal Grandy, NC
My situation was just too overwhelming to handle by myself. I was trying to figure out a budget that would work best for me and they actually have helped me with that. Freedom Debt Relief is very knowledgeable and they're always extremely polite. Just about every experience that I have had to call and talk to someone the problem is always resolved.
I would say a 5. I mean I was a little apprehensive at first just because of the process that I had to go through. But they handle all the creditors that I have and I don't have to worry about it I have confidence in them that they'll take care of that for me and it will get resolved.
5 years ago
Reply from Freedom Debt Relief
Crystal, we are overjoyed on how the program has benefited you! We take great pride in ensuring we can support you through every stepping stone in the program. We want you to continue to lean on us if you need anything in the future. Remember, we can be reached at 1(800)-655-6303 or through your online portal at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 18th, 2020
Verified Customer
Review Source
Jo Ann Nelson Louisville, KY
Great program. I tried negotiating on my own, what a pain, the bullish attitude most Credit card companies have was hard to take. FDR was the answer. It takes time and patience on the consumers part for the program to work. I have been in the program over 3 years , several settlements later, one in July and September, I can see how the program is working for me. My credit has improved, I have learned to live without a credit card, within my means and best part NO creditor calls. I know it is my responsibility to keep track of my credit, make my payments every month and just set back and let the program work.
5 years ago
Reply from Freedom Debt Relief
Jo-Ann, we are grateful for your honest review. We understand the struggle of trying to find resolutions to your debt, and it's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. Please call Client Services at (800) 655-6303 if you ever need our assistance. Thank you for being the best part of Freedom.
Jul. 11th, 2020
Verified Customer
Review Source
Anonymous Elmont, NY
I unfortunately went through a hardship so I had to use them, but I'm glad I did because they are a very good company and they answer all my questions and they are doing everything that they said they're gonna do. They try and negotiate as low as they can and they work with you when it comes to payments. I have a client dashboard and whenever there's something that needs to be done, they'll send me an email saying to check in client dashboard. THey give me regular updates every couple of months with whatever's going on my account so they're helpful. The representatives are always professional and always working with you. You know whenver I need to speak to smoenoe, you know there's always someone available.
5 years ago
Reply from Freedom Debt Relief
Your feedback is absolutely amazing! We're sorry to hear a financial hardship is what led you to our program. However, we are grateful for the opportunity to assist! Our advocates in Client Services strive to provide a world-class experience for each of our clients. Great job utilizing the Client Dashboard to stay informed about the details of your account. We also appreciate you for speaking so highly about our level of professionalism and the knowledge of our Client Services team. It is an honor to accompany your financial journey. Thank you for choosing Freedom Debt Relief as your guide.
Jun. 3rd, 2020
Verified Customer
Review Source
Tracy B
For nearly five years, I was relying on credit to help pay for my aging parents to receive care. My mother had to move into a full-time Alzheimer’s memory care center. Shortly after, my father had to go into assisted living. We were already using my Mom’s Social Security and my Dad’s retirement pay to cover the costs for my Mom. When Dad required help, it was up to me to cover the financial side of things. The interest on the credit cards just kept building. Suddenly, I was being crushed by the debt. I just couldn’t keep up with the payments and still be able to pay rent and buy food. Freedom Relief was the answer for me. It’s been painful to watch my good credit rating sink, but now that the debt has been negotiated, I can begin to rebuild my credit.
5 years ago
Reply from Freedom Debt Relief
Tracey, thank you for sharing your experience with us. We are terribly sorry to hear of the hardship that led you here, but we applaud you for taking the first step to regaining your financial freedom! Feel free to lean on us if you need anything at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
May. 19th, 2020
Verified Customer
Review Source
Carolyn Smoth
I have only had one issue so far. I thought one of my creditors was enrolled in the program. I got a letter saying I was being sue by the creditor. I immediately called FDR. They told me it could not be enrolled since the creditor had sued me. I called the lawyers associated with FDR. And, they said the same thing. The creditor was originally out in the list to be enrolled. I did t realize it was not enrolled until I got a summons. I still have not gotten a reason as to why it was never enrolled. I finally gave up and am having to pay a reduced amount to the creditor...not happy, but that has been my only issue.
5 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Ms. Carolyn. While we are glad to know your experiences have been positive for the most part, it's hard not to be disappointed regarding your recent experience. It is frustrating when creditors choose litigation to collect a balance. It's an even greater frustration not having the ability to service an account outside of our program. We are thankful to hear the creditor agreed to terms that allow you to resolve the balance due. Again, we appreciate your feedback and, thank you for choosing Freedom Debt Relief.
Apr. 24th, 2020
Verified Customer
Review Source
Jennie Krout
Ever since I was so broke to even make a payment, I saw a Facebook post comes up for FDR and I was able to do the quote. At the end there was a number and I called and he had all my info, and we talked numbers and what I could afford. Took a couple phone calls to be completely done but all in all, I was excepted and the low amount to pay a month was perfect for my waitressing career (before the corona virus). Any questions I had, they were there to help in any way. Always there and it's nice to call and jot be on hold, you get a voice mail and someone calls you back if any questions. They are awesome!
5 years ago
Reply from Freedom Debt Relief
Jennie, we are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. Reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Apr. 9th, 2020
Verified Customer
Review Source
Rather not say"
I've been with them for awhile now and have not had any problems I was surprised how easily things got to moving and within a few months I was on my way to paying off 1 # creditors there are some bumps in the road but it'll all work out also if you ever run into any problems with creditors calling you I've been instructed to tell them I'm with "Freedom debt relief... I've give them there phone number say and tell them to have a nice day. This is better than filling for chapter #3 bankruptcy and when I'm done I've learned my lesson more than once ... No more credit cards cause if I want something then save a little here & there till I could walk in and say I'm paying cash tku to me that's the best I've learned that times are bad learn to do with out once in a blue moon I'll treat my self to a movie at Red Box instead of going to the show .Everyone can learn a lesson by clients at FDR' .
5 years ago
Reply from Freedom Debt Relief
We are so thrilled to hear that you are satisfied with our services! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If at any time you need our assistance please call Client Services at (800)0 655-6303. Thank you for choosing Freedom Debt Relief.
Apr. 8th, 2020
Verified Customer
Review Source
Christine
It is easy to enroll in the program, and they are flexible. As a single, working parent, my time is limited. It is so relieving to know that FDR is there to do the negotiating, and I experience less stress having to deal with creditors myself. I have had to temporarily stop making payments for a short period of time without having to discontinue the program. I would suggest taking the insurance in case a creditor sues you. I was sued by a creditor and luckily I had taken the insurance. The FDR team and their partners helped get me through the stressful time! It is also easy to get in touch with customer service. No matter who I talk to, they are always able to answer my questions, and are friendly.
5 years ago
Reply from Freedom Debt Relief
Christine, we appreciate your thoughtful feedback. We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Apr. 8th, 2020
Verified Customer
Review Source
Jennifer Powell
Excellent! They have been very helpful and are always a phone call away when there is an issue. I was feeling very overwhelmed by my debt constantly accumulating interest with high interest rates, not being about to make large enough payments to pay off the interest, and constant calls from creditors. I was nervous about calling because I have tried debt consolidation before and was told there was nothing that could be done to help. But after speaking to Jake, I was very relieved and started to feel like I was in control again. Now it does take a little time, but there is a light at the end of that tunnel, and some progress is a lot better than no progress!
5 years ago
Reply from Freedom Debt Relief
We appreciate your feedback, Ms. Powell. It is our pleasure to provide you with a world-class customer service experience! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Mar. 17th, 2020
Verified Customer
Review Source
Jeff C.
Freedom Debt Relief has truly helped me take control of my credit card debt and has worked hard to settle each balance as favorably as possible. Their fee is 25% of the balance settled but in a couple of instances the settlement was at only 20-25% of the balance owed! This is far better than I could have done on my own and I have not had to deal directly with any creditor, other than to provide FDR's contact information. My program is almost complete and I should "graduate" at the two year mark. I could not be more grateful for the staff people I have worked with and I highly recommend Freedom Debt Relief to anyone who struggles under excessive credit card debt!
5 years ago
Reply from Freedom Debt Relief
Hi Jeff! We love to hear about our client's success in our program! Keep up the great work and remember we are here throughout your program! So if you ever have any questions or concerns, don't hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Mar. 5th, 2020
Verified Customer
Review Source
Crystal
At first in all honesty I wasn't sure about about Freedom. I fell into debt really badly after a surgery I had and was unable to work for 3 months. I really didn't know where to turn to so my mom introduced me to Freedom and the lady we talked to was very helpful her name was Amber Thomas she help me and my mother feel more comfortable about Freedom and she answered all of our concerns. I appreciate all the people I have come in contact with overs the years even to call to change my date of payment they were understanding and did it for me. At first because of all this my credit was really low, after watching it over the years with the help of Freedom I can truly say my credit is improving because of Freedom. They were able to do something I was able to do and that was getting from behind the eight ball and still able to slowly get back on track of getting out of debt for good.
5 years ago
Reply from Freedom Debt Relief
Thank you so much for sharing your story, Crystal! We are so glad we could provide you with amazing service. We understand this can be a difficult journey for some, but keep up the great work! Reach out to Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Mar. 1st, 2020
Verified Customer
Review Source
Courtney Scala
I first started using FDR when I was in college and in major debt. I had never used a company like this beforeand was very skeptical thinking all they were going to do was sign me up for some scam take my money and then tell me that they didn't get a good outcome and I was out of luck. However this was the complete opposite. Yes they do take money for their services but they also save an incredible amount of debt. I started with a TON of money that I owed on credit cards as well as a personal loan. Businesses kept offering so I kept accepting. FDR has taken all of the responsibility of talking to the credit card and loan's billing departments and negotiated amazing deals. It will be a bit of an adjustment to your life and your credit WILL go down a little bit but if you can afford the monthly payments (that will save so much money in the long run AND short run) then this program is for you. Also- the customer service is great. It was a long start process but throughout this process which I am still in they have always been clear and upfront with me and contact me as soon as they can every time something happens with my account."
5 years ago
Reply from Freedom Debt Relief
Courtney, thank you for your spectacular feedback. we are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! We look forward to your completions, and if you ever have any questions or concerns regarding your account, please call Client Services at (800) 655-6303.
Feb. 13th, 2020
Verified Customer
Review Source
Farhat Fairfax, VA
On a regular basis, I had to question them about the reason of the account and why it was taking so long. They were very helpful and very pleasant and trying to be supportive in helping me. Freedom Debt is continuously updated the client dashboard that I had full access to and if that wasn't enough for me, I could contact them and they would be giving a great response. They made it easy for me to understand and able to manage my account. It was great and excellent. I would definitely encourage people who are in debt to use it. It's just a plain and easy way. They were great with a step by step process and explained everything that I was having trouble understanding.
6 years ago
Reply from Freedom Debt Relief
Thank you! Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard at , or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Jul. 31st, 2019
