Freedom Debt Relief
9.9
Overall Score
Verified Customer
Review Source
Algenia Williams Adams Upper Marlboro, MD
Someone told me about the program and I just felt that it fitted my needs. Everybody on the phone knows what they are talking about and they appear to have my best interest in mind all the time. They are always courteous and on top of everything. They are also very persistent and let you know what is going on with the program. I get updated about the negotiations by email or sometimes through phone calls. They walked me through the entire process and if I ever had any questions they were always available to answer them. I feel good about it, it's worth it even though there's a fee. I'm less stressed now.
7 years ago
Reply from Freedom Debt Relief
Hello Algenia,
We greatly appreciate your feedback. We are ecstatic to have you enrolled in Freedom Debt Relief and we will always provide you with exemplary service. We will continue to answer any questions or concerns you have and we are happy to take that weight off your back. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We greatly appreciate your feedback. We are ecstatic to have you enrolled in Freedom Debt Relief and we will always provide you with exemplary service. We will continue to answer any questions or concerns you have and we are happy to take that weight off your back. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Maureen Ramsey Womack Elkton, MD
I wanted someone that I could trust and after my daughter checked them out we were pleased with what they offered. I was apprehensive at first because we were in a lot of debt. I was trying to pay it all off and get it straight. Once I signed up I felt relieved because it was as if I was in control of what was going on. They are really responsive and answer right away. The main person we talk to is consistently very responsive and he's a good source of information. He always directs me to the right place to find out what I need. They deal with any problems that come up. I get a monthly statement with updates on things and I also get little emails with different ways they could help me with my debt. I'm totally satisfied, they have been very responsive and explain what's going on. They're helping me with my goals.
7 years ago
Reply from Freedom Debt Relief
Thank you for your great review, Maureen! We're happy to hear that we've been able to earn your trust and we're excited to be working with you and helping you reach your financial goals. Also, don't forget we have a top tier client services team that's ready to help when you have questions regarding your account. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Anonymous Lorton, VA
They are very personable. They listen to you and try to help you however they can, no matter who you're talking to. They're good listeners and they always ask you to make sure they took care of everything you need. That's great since nowadays other companies don't offer as much customer support and attention. To check on their progress they have a client dashboard that I can look at whenever I want. I can check if I have anything pending, if something needs to be cleared off, paid off, or whatever. They also send you emails and text messages to tell you what's going on and ask for permission to go ahead with some things. Things are paid out pretty quickly and that's one less thing we have to worry about. It has been a great process.
7 years ago
Reply from Freedom Debt Relief
Thank you very much for sharing your review. We are thrilled to have you enrolled in Freedom Debt Relief and we will continue to provide you with world class customer service through your graduation. We are also proud you are using the Client Dashboard because this is a very effective tool while becoming debt free. Keep up the great work, financial freedom is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Gregory Goebel Midlothian, VA
They were always helpful and knowledgeable. From the beginning I got all the information that I needed as well as what they needed from me to get the process going. I got all the documents we needed, filled out my creditor's information and everything. They've been good at keeping me up to date and I can also look at their website to check on things myself. I haven't had to call or deal with any creditor myself, they take care of that. Besides, they are always aware of how long things will take, how much they can do, and how they can accomplish the things they promise. I think there was only one occasion in which they couldn't help me. There's also the issue with the IRS where they have very high taxes that they levy on me for the delayed debt. Still, it has been a very positive experience.
7 years ago
Reply from Freedom Debt Relief
Thank you for the many compliments, Greg. Congratulations on successfully completing our program! It's wonderful to hear that from the beginning, you felt well-informed about our program and was confident in making your decision to move forward with us. It's also great to hear that you utilized the resources provided to you; such as your client dashboard. Did you know that we offer a referral bonus? Feel free to contact client services at (800)655-6303 or via email at for more information. We hope you are enjoying your financial independence! Thank you for choosing Freedom Debt Relief as a guide to getting you here.
Jan. 17th, 2019
Verified Customer
Review Source
Jeffrey Horchnerv Luray, VA
Everything has been very good. I got switched around and passed to different people at first and that made me a little uneasy. Mostly because that meant that all of them had access to my information. Still, they were pretty prompt and helpful in almost every case. They are very thorough with everything and I feel very positive working with them. Right now my only concern is with my taxes and how my payments will be processed. I need to make sure I get the proper paperwork from them to process it correctly. Recently we made a switch so that we can pay the debt off faster and moved to a loan company to do so. I'm also not really pleased with the 22% rate that the loan company is charging me but that's something that I need to do. Everyone has been trustworthy though.
7 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Jeffrey, and congratulations on completing our program! We're glad to hear that for the most part, you had a good experience with us. However, we are always seeking ways to better service our clients. Even though you've since graduated, we still would like to make sure there are no lingering concerns on your end. Feel free to contact us in client services with any questions that remain regarding our program. We hope you're enjoying your financial independence! Thank you for choosing Freedom Debt Relief.
Jan. 17th, 2019
Verified Customer
Review Source
Jack Chrismon Benson, NC
I saw it advertised on TV and on Facebook, so I decided to give them a call. I was pleased with the information they gave me and decided to go with them. I've never had any difficulty in contacting them whenever I needed any kind of assistance or information. I don't have to wait for too long to get a response. Periodically they would call me or send me emails to let me know how I'm doing. I can also go online and check on their website to check the status of things. Next month I'll be debt free after being with them for years. They have been quite efficient in resolving my debt issues. They are the best.
7 years ago
Reply from Freedom Debt Relief
Congratulations on completing our program, Jack! We're thrilled to hear how pleased you were with our service. We're also glad to hear that all of your questions were answered to your satisfaction and that you found ease in navigating your client dashboard. Did you know that we offer a referral bonus; even to clients who have graduated from our program? Feel free to contact client services (800)655-6303 or via email at for more information. Thank you for choosing Freedom Debt Relief!
Jan. 17th, 2019
Verified Customer
Review Source
Mary Magnusson Orlando, FL'
They explained what it was going to be like and were very supportive through it all. They are always trying to get the best deal and are always concerned about you. So far they've done exactly what they told me they would do, they never ask me to buy anything they just take care of my debt needs. I always get emails from them where they give me notice of current things. If they need approval for anything they will contact me right away. They are very polite and have been taking care of my creditors without the need to file for bankruptcy. They're just excellent, I'm really excited since I'm close to being done. Freedom Debt is like a medicine for your credit and debt, I'm hoping I'll be able to get rid of the credit cards soon. I think everyone should trust them.
7 years ago
Reply from Freedom Debt Relief
We appreciate the positive feedback, Mary. Congratulations on completing our program! Thank you for placing your trust in our process and believing in us to resolve your outstanding debts. We hope you are now enjoying a life filled with financial independence. Did you know that we offer a referral bonus? Feel free to contact us in client services at (800)655-6303 or via email at for more information. Thank you for being the best part of Freedom Debt Relief!
Jan. 19th, 2019
Verified Customer
Review Source
Franklin Sotolongo Suarez Hialeah, FL'
They offered me the best package and close to what I was looking for in terms of dealing with my debt. I was hesitant in the beginning since I wasn't too sure about the company and I had never heard about it. They explained everything to me and once the program got started I felt more confident and secure. Customer service is excellent, the case managers will let me know of everything on my case and follow up with me. They update me every step of the way and give me information all the time. I get emails and newsletters updating me on my case and I can also check that on my dashboard. I highly recommend it to anyone who's trying to get out of debt quicker.
7 years ago
Reply from Freedom Debt Relief
Hello Franklin,
We appreciate your feedback. We are glad to enroll you in our program and we are pleased to answer any questions or concerns you have thoroughly. We have your best interest in mind and we will continue to be there for you through your graduation. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We appreciate your feedback. We are glad to enroll you in our program and we are pleased to answer any questions or concerns you have thoroughly. We have your best interest in mind and we will continue to be there for you through your graduation. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Verified Customer
Review Source
Maharani Rajkumar Miami, FL'
I was having a hard time paying my bills and I just couldn't afford going into bankruptcy. I was struggling so I turned to Freedom Debt. The customer support is always good. Anytime I call they're always encouraging and motivating. If I get worried looking at the portal or start second guessing myself about a decision, they are always there to tell me I made the best choice. They give me feedback every step of the way and tell me what they're doing, usually by text or email and I think they called us once. It has been really helpful. I felt really bad going on debt relief but everything was just a headache and it was hard every time I had to make a payment since I couldn't really afford it. They were helpful.
7 years ago
Reply from Freedom Debt Relief
Thank you for the positive feedback, Maharani. Please do not feel bad about enrolling into a debt relief program. Many consumers are not aware of the options available to them when resolving debt. Be proud of yourself for recognizing financial assistance was needed and taking the first step toward becoming debt free. As you continue on the journey, know that we are here to support you every step of the way. Client services is available 7 days a week to answer any questions that come up for you. Thank you for choosing Freedom Debt Relief!
Jan. 19th, 2019
Verified Customer
Review Source
Carmen Navarro Bronx, NY
I was in a tough situation at the time and I didn't know where or who to go to. I ended up looking at various sites and Freedom seemed to be top notch so I tried it. I've been in the program for two years and just need to finalize a couple of cards and I'll be done. I should have zero debt on December which means that I'll be done with creditors by next year. They always worked with me on what I could pay and meet that. I also didn't have to worry since I just put the money in my account and they take that to make my payments on time. They do that for me and I don't have to worry about it. Whenever I had a question, needed a clarification on something, or just needed assistance, they were always immediately on the phone. They were very personable and took care of any problem or situation. I'm very happy with the decision I made, thanks to them the creditors who were harassing me stopped doing that.
8 years ago
Reply from Freedom Debt Relief
Hello Carmen,
Thank you for sharing your honest review. You definitely made the best decision to become debt free and we are looking forward to your success. Keep up the great work, the light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for sharing your honest review. You definitely made the best decision to become debt free and we are looking forward to your success. Keep up the great work, the light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2019
Verified Customer
Review Source
C.M. Albany, NY
I had heard from one of my friend that they were a good alternative to filing for bankruptcy when you're in debt. They have saved me a lot of money and helped me. Whenever I needed any help or answers, they were always there. Somebody was always available when I called. Everybody that I talked to was fantastic, very friendly, and always went out of their way to help me. Every time they resolved one of my debts or had a buy out they would call me and send me emails so I would go on my dashboard. I could check there to see where I stood with my debts. I'm glad I did it, it was an excellent choice.
8 years ago
Reply from Freedom Debt Relief
Thank you for providing your outstanding experience of our program! Sharing your story will help others to see that Freedom Debt Relief does offer a solution to help with their debt! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Verified Customer
Review Source
Anonymous State College, PA'
We had some credit card balances that would take us a long time to finish paying off. They were becoming burdensome, so we needed help taking care of that. So far it has been excellent. They have responded to me all the time and when I needed more information or clarification they were quick to respond. Every time they had something settled, we would get an email or text message. If we wanted to check what was settled we could just look at our online account. I feel really good about going with them. They took a load off my mind and have enabled us to pay us the debts we had. It would've taken us years longer paying just the minimum amount. It works, it's not a gimmick or anything.
8 years ago
Reply from Freedom Debt Relief
We appreciate your honest review. We are thrilled to resolve your accounts and we will continue to keep you updated with any new information on your account. We are very happy to ease your mind and we are excited to see your success in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 20th, 2019
Verified Customer
Review Source
Charlene Dionetta Jupiter Waldorf, MD
The person I was dealing with called me every day to tell me what was going on with things. That was very helpful for me. There were also emails that would show me the progress and I could use the dashboard to check on that too. I enjoyed how they actually did the things. They said what they would do and went with that, they were very prompt with everything, including their responses. I was also told how long it would take to pay off the thing as long as we paid on time. I feel so stress relieved now, it's wonderful. I thought I would never get out of the situation but they came to the rescue for me.
8 years ago
Reply from Freedom Debt Relief
Thank you, Charlene, for your fantastic feedback about our company! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming financially free! It also makes us happy to hear that you're logging into your client dashboard and receiving updates on your account. You're off to a strong start and a step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Verified Customer
Review Source
George Blake Bridgeville, DE'
The service was recommended by a financial counselor. When I called them they were upfront about everything and gave me very good and honest advice. They've been responsive to my emails and send me some themselves when something happens. I've also had a call or two from them to update me on things and I can always go online and see what's going on. They've been working on my behalf and that's nice. The only thing I'm not sure about is their fees. We don't really know if they're too high, too low, or just right. We're dealing with thousand of dollars and they get a percentage of that so I'm not sure of the value of their service and the cost of the debt and the relief. It was a pleasure dealing with them.
8 years ago
Reply from Freedom Debt Relief
Hello George,
We really appreciate your honest feedback. We strive to provide the best possible experience throughout the program. We only collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Even with our settlement fee, you're still going to get a significant amount of savings versus paying your creditors 100% of the debt owed plus any additional associated fees they charge. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. We would be more than happy to go over the settlement fees with you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We really appreciate your honest feedback. We strive to provide the best possible experience throughout the program. We only collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Even with our settlement fee, you're still going to get a significant amount of savings versus paying your creditors 100% of the debt owed plus any additional associated fees they charge. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. We would be more than happy to go over the settlement fees with you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 21st, 2019
Verified Customer
Review Source
Joseph A Powell Jr Glenn Dale, MD
The program was available to me through another service. It has proven to be effective and so far it has worked for me. I would get updates from them through email and voicemail. There was just a slight hiccup at some point, but that could've gone either way. It's a phenomenal program though. Now that I'm no longer in debt it taught me a valuable lesson, it was a really strong opportunity and it was totally successful. It's evident here in America that everyone should be part of a program like Freedom Debt Relief since we're all in debt. They are top notch and do what they say they are going to do.
8 years ago
Reply from Freedom Debt Relief
Thank you, Ross, for your spectacular feedback! Our greatest accomplishment is to help clients become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 18th, 2019
Verified Customer
Review Source
Ebun Cercone Fort Lauderdale, FL
After a divorce, I went through a lot of credit card issues that overwhelmed me. So I sought for help online, and found Freedom Debt Relief. The experience with them was very proficient, nice and reassuring. Before speaking to them, I felt like I was stuck, but after talking to the debt consultant, I felt relieved. They helped me get these people off my back, and shortly after that, I was finally able to concentrate at work without having a creditor calling me. It was very pleasant to know that they handled it all, and I'm very grateful that I chose them to help me. On top of that, I was very well informed throughout the entire process. Thanks to their professionals, I saved a lot of money. All I can say is that they have wonderful people working there. My credit card was taken care of, and in less than 2 months, I had everything paid off. Overall, the company is great!
8 years ago
Reply from Freedom Debt Relief
Eburn, thank you for taking time to share your experience with us. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. Please call Client Services at (800) 655-6303 if you ever need our assistance. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 13th, 2020
Verified Customer
Review Source
Kathie T. Wailuku, HI
I'll definitely recommend them to someone thinking about bankruptcy or nervous about too many debt mistakes. I want to recommend them to my family, to join Freedom Debt Relief to solve their problems. It's a very great program, the staff was helpful and it's a very great company. I feel very comfortable and I'm not worried about the payments and then bankruptcy. It was a great experience, and their staff were very kind. I was very happy to sign up for the program. It's for a long term but it was very helpful for negotiating with creditors, and then there's no harassment so it makes me less nervous, so I'm very happy.
8 years ago
Reply from Freedom Debt Relief
Hello there Kathie. Thank you for your generous feedback. We are glad to hear that we helped with some of your creditor contacts. Our greatest accomplishment is helping our clients become debt-free. If at any time you need our help, please call Client Services at (80) 655-6303. Thank you for being the best part of Freedom. Have a wonderful day.
Aug. 14th, 2020
Verified Customer
Review Source
Sylvia Jimenez Del Rio, TX
It really helps; it's a very good experience with all the help and all the education. Because I needed help to build my budgets, I was having a hard time getting out of my debt, but now I'm debt free and I'm just so happy that I manage my money better, and know how to spend it. I feel that I got educated on how to spend my money, and how to save money, which I'm 100% sure I did. It was perfect, they have the dashboard where I would go online and I could see everything that was happening and everything that was getting paid, everything that they were working on with me and the people I owed the money to. It was a great experience. If I needed help again I would go with them, and I would recommend it to my family and my friends. It is the best experience I've ever had, it really helped me out a lot.
8 years ago
Reply from Freedom Debt Relief
We appreciate you sharing your feedback with us, Sylvia! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 21st, 2020
Verified Customer
Review Source
Gary Newman Palm Springs, CA
I was still keeping my head above water and everything, but I just couldn't see a way out. I just couldn't make any headway... I was paying my bills and all that stuff, but the only thing was, it really ruins your credit. Freedom Debt Relief's debt consultants were wonderful, and anytime I needed to call, or I needed to know what was going on, they are there to help me and pull my account up and tell me exactly what was going on. I'd get the email, and usually they needed an answer back pretty quick, so if I was out and about, I'd get ahold of them right away to approve a settlement, but then it was all done on online, emails. One of the accounts was turned over—I was sued and I was turned over so I was going to have to go to Court—but I was part of a litigation. I had signed up for that, so they took care of everything, but now they're all settled because I went with that one where I got a loan from them and I just pay them back now. My settlement saved me thousands. I'm just glad I did it. I'm getting older, so I'm hoping I'll be able to get them paid off and have the money to travel and do something I want to do, but I've been very, very happy with them.
8 years ago
Reply from Freedom Debt Relief
Thank you for sharing your thoughtful review, Gary! We are so happy to hear from another satisfied client! We are here to assist every step of the way and to make this process as easy as possible! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Mark Shearer Arlington, TX
I got on to check on my credit and it showed their ad there. That's why I called and talked to them, and the first guy I talked to was so impressive. He answered all my questions, and if he didn't have an answer, he would get it, but he answered all of my questions, so I didn't have anything to worry about. Everything's gone smoothly so far. Every time they answer my questions they don't give me any problems, and that's the main thing. It's kind of like insurance— you can buy the cheap insurance or you can buy the better insurance— I prefer the better insurance. You pay a little more, but they take care of your claims, and you don't have to worry about it. So far it's been real good, I don't have any problems at all, I call them, I okay their payments and they can get the work done. They send me the bill over the internet. I can find out where I'm at, check my bank balance, check everything out, so they do a real good job. So far, so good!
8 years ago
Reply from Freedom Debt Relief
We appreciate you taking the time to leave us a review, Mark! We want to ensure our clients feel educated on our program, so they feel comfortable and confident with us at all times. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Emma Phillips Live Oak, FL
If somebody is in debt like I was, I feel that Freedom Debt Relief was the good company to use, I would be glad to work with them again if I had to do it over. It's very positive, what they were doing. I saw it on Facebook and I thought I would check it out and see what they did. I talked to a lady and she discussed what I needed. She said that she has been in that position before, and that they helped her, so that's why she was working with them. I thought, well, if she trusted someone else to do that, then I figured I would do it too. I heard from them twice since they got my account and so they're working out what I have to resolve. So far, I've been satisfied with what they're doing. I will eventually save money when I get my debt paid off. I'm very satisfied with it, and I'm not worried about my debt right now, like I was before.
8 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to share your feedback with us, Emma! We are so happy we can be of assistance to you during your trying times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Michael Mccormack New Kensington, PA
I'm very happy with the decision to sign up with them. I wish I made it sooner. Working with them saved me money. They're all very accommodating and treat you like a decent person, and were always ready to answer any questions that you may not have been sure of. I go on the dashboard, and once in a while they gave calls to keep me updated. They put your mind at ease about being in that kind of situation, without making you seem like a deadbeat that couldn't pay your bills. I highly recommend them to anybody. I was getting emails from them, so I looked them up and read about them, and they seemed to be the best company out there.
8 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Michael! We are so happy to hear that you are pleased with our services. Our goal is to ensure our clients feel comfortable and confident with us at all times. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Maria Warford Stafford, VA
I'm very happy with how they're dealing with my debt, and how easy they're making it on me. When I saw the online advertisement and called them, the young man was extremely kind and knowledgeable, and immediately helped me. Within half an hour, I knew that I could be going debt free, so that's what happened. I had no knowledge about how to do it, but he knew exactly what to tell me to make me comfortable. I've saved money with them. They always send me a text and then email telling me to look into my file, and I can see what they're doing. I am thankful that I got it; it's just silly that I waited that long to sign up with them!
8 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us, Maria! We are so happy to hear that you feel comfortable with us. That is our goal to ensure that our clients are comfortable and confident with us. We are here to provide the best service and savings possible for our clients. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Aug. 26th, 2020
Verified Customer
Review Source
Yvonne Greene Louisville, KY
I feel like all the consultants were professional, prompt at calling me back if I had a situation, everybody was just top of the line as far as dealing with me as a customer. They had a couple of websites you could go to, They had a tracking situation where you could track all your debts and see how the negotiations were going, they always emailed you about the lawyers, the litigators and negotiators and everything; it was just fantastic. At first I was a little anxious about it, I call the BBB and found out that you were a highly recommended company and good standing and after that I just started to feel more comfortable about not paying my debtors and letting you all handle all the negotiations. I needed to consolidate some bills and get rid of some high interest rates on my credit card, and I saved money by signing up with them. I mailed the company 3 separate letters about individuals who worked with me one on one during this process. Charley Brown signed me on with Freedom Debt Relief. Sharon Jones called me from the sister company Consolidated Plus after I'd been in the program for a while, and got me a consolidation loan. Last but not least, Cris Harver was my last negotiator on my remaining debts, and he helped me finish those up within about a month's time. I sent these personal letters to the management teams, they're about each one of those people and about the company as a whole.
8 years ago
Reply from Freedom Debt Relief
Wow, Yvonne, thank you for taking the time to share your thoughts on our program. We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 19th, 2020
larry stellfox
They are a great company to deal with! Their apps and screens are easy to use! They do what they say will do! Couldn't be happier!!
3 weeks ago
Reply from Freedom Debt Relief
Hello Larry,
Thank you so much for this wonderful, high praise! We are so glad to hear that you find us easy to deal with and that you are happily using our tools. Keeping our word and making the process clear is what we strive for every day. We’re elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress!
Thank you for being a valued client of Freedom Debt Relief!
Thank you so much for this wonderful, high praise! We are so glad to hear that you find us easy to deal with and that you are happily using our tools. Keeping our word and making the process clear is what we strive for every day. We’re elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress!
Thank you for being a valued client of Freedom Debt Relief!
Dec. 3rd, 2025
Emma Smith-Herd
I am thoroughly satisfied with the attention given and the effort put forth to settle my accounts. I feel relieved to be in the trusted hands of FDR. Thank you!
1 month ago
Reply from Freedom Debt Relief
Hi Emma,
We’re so happy to hear that you feel supported and relieved — that’s exactly what we strive for! Thank you for trusting us to help you on your journey to financial freedom.
Thank you for choosing Freedom Debt Relief.
We’re so happy to hear that you feel supported and relieved — that’s exactly what we strive for! Thank you for trusting us to help you on your journey to financial freedom.
Thank you for choosing Freedom Debt Relief.
Nov. 10th, 2025
Verified Customer
Review Source
Ginger
I am new to the program but so far no complaints. Communication is good and the information in the app is awesome. I can't wait to move this along
3 months ago
Reply from Freedom Debt Relief
Ginger, we cannot tell you how elated we are to hear about your experience!
We applaud each client when taking their first step to becoming debt free, as we know it takes a lot to be able to make that decision. Rest assured you are in good hands, and we're working hard to obtain great settlements on your accounts.
Please log onto your Client Dashboard at www.fdrclient.com for account updates.
We applaud each client when taking their first step to becoming debt free, as we know it takes a lot to be able to make that decision. Rest assured you are in good hands, and we're working hard to obtain great settlements on your accounts.
Please log onto your Client Dashboard at www.fdrclient.com for account updates.
Aug. 27th, 2025
Verified Customer
Review Source
Dianna Desormeaux
I am so blessed that my friend told me to go to debt relief. I can actually sleep at night, not worrying how I’m gonna live day by day.
3 months ago Edited November 8, 2025
Reply from Freedom Debt Relief
Hello, Dianna Desormeaux!
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients. We’re so happy to hear how much we have helped alleviate the stress you were experiencing.
Thank you for choosing Freedom Debt Relief!
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients. We’re so happy to hear how much we have helped alleviate the stress you were experiencing.
Thank you for choosing Freedom Debt Relief!
Aug. 12th, 2025
Review Source
Cheyenne Bryant
Freedom Debt Relief is helping me in many ways. I am thankful for finding FDR online for help. Jamie was able to get my first debt settlement after a week of signing up with this program.
2 months ago
Reply from Freedom Debt Relief
That’s amazing, Cheyenne! 🎉 We’re so excited for you and thrilled that Jamie got your first settlement done so fast! Thanks for trusting FDR — we’re with you all the way!
Oct. 17th, 2025
Review Source
Tim R
FDR is a great company that has helped me with my credit debt. Working with me while continuously in contact. Very pleased and happy with my credit debt results. Nice company.
2 months ago
Reply from Freedom Debt Relief
Tim R, Thank you for your review. We’re thrilled to hear you’re seeing positive progress and feeling relief from financial stress. Your journey toward financial freedom is important to us, and we’re honored to be your partner through FDR.
Oct. 1st, 2025
Verified Customer
Review Source
Juan Madrid
I am starting to have a bit a peace of mind with all my debt because freedom debt relief is doing everything they can behind the scenes. Thank you Freedom debt
4 months ago
Reply from Freedom Debt Relief
Hello Juan Madrid,
We appreciate you taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing.
Thank you for choosing Freedom Debt Relief!
We appreciate you taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing.
Thank you for choosing Freedom Debt Relief!
Jul. 24th, 2025
Verified Customer
Review Source
Nyra
Soon I will be able to see the light at the end of the tunnel. FDR is working with me to help clear up my debts. I’m very pleased to be working with this company.
4 months ago
Reply from Freedom Debt Relief
Hello, Nyra,
We’re so happy to hear you’re feeling hopeful and supported on your journey! We’ll continue working hard to help you reach that light at the end of the tunnel.
Thank you for choosing Freedom Debt Relief!
We’re so happy to hear you’re feeling hopeful and supported on your journey! We’ll continue working hard to help you reach that light at the end of the tunnel.
Thank you for choosing Freedom Debt Relief!
Jul. 10th, 2025
Verified Customer
Review Source
Laura
Best choice I ever made. They help you and guide you through this stressful situation. They answered all my questions before moving forward. Great customer service 👏
5 months ago
Reply from Freedom Debt Relief
Thank you, Laura, for taking the time to leave us a review!
Our team takes pride in providing great customer service and supporting you through every step of your debt-free journey.
Thank you for choosing Freedom Debt Relief!
Our team takes pride in providing great customer service and supporting you through every step of your debt-free journey.
Thank you for choosing Freedom Debt Relief!
Jul. 8th, 2025
Verified Customer
Review Source
Martha
Every single representative have been amazing. They always answer my questions and claim my nerves down when I feel very overwhelmed because of the creditors calling me.
5 months ago
Reply from Freedom Debt Relief
Thank you, Martha! We’re so happy to hear that our team has been able to support you through those stressful moments. We're here for you every step of the way!
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Jun. 30th, 2025
Verified Customer
Review Source
Gloria
I had a great experience with HWA. They were extremely responsive and handled my claim quickly without any runaround. The communication was clear, and I received prompt updates. After submitting my claim through the app, a technician contacted me right away to schedule my garage door repair, which was completed in no time. Highly recommend!
5 months ago
Reply from Freedom Debt Relief
Hi Gloria,
Thank you for your feedback. Please call customer service if you need assistance in the future. Thank you for choosing Freedom Debt Relief.
Thank you for your feedback. Please call customer service if you need assistance in the future. Thank you for choosing Freedom Debt Relief.
Jun. 24th, 2025
Donna Cook
I have so much credit card debt and FDR are helping me see the light. The interest was so high, I would really never be able to pay it off. FDR has made a very good plan for me. I have an affordable payment. Their fees are reasonable. I feel like I can pay it off in a year. Thank you FDR! I recommend them to anyone,it was so easy!
3 months ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review, Donna Cook!
We work hard to ensure our clients receive both debt and stress relief. Your trust means everything to us.
We are committed to your satisfaction please reach out at 800-655-6303 or support@freedomdebtrelief.com if you need anything.
We work hard to ensure our clients receive both debt and stress relief. Your trust means everything to us.
We are committed to your satisfaction please reach out at 800-655-6303 or support@freedomdebtrelief.com if you need anything.
Sep. 5th, 2025
Verified Customer
Review Source
Mitchell Kaehler
FDR..... Freedom Debt Relief are OUTSTANDING. They are helping me get my LIFE back on track. They are all So Polite, So Caring and So Kind. Thank You For Your Wonderful Customer Service.
6 months ago Edited June 6, 2025
Reply from Freedom Debt Relief
Hello, Mitchell Kaehler!
Thank you for your review! We’re beyond thrilled to hear that we’re helping you get your life back on track. Your kind words mean a lot, and we’re grateful to be part of your journey. Thanks for choosing Freedom Debt Relief!
Thank you for your review! We’re beyond thrilled to hear that we’re helping you get your life back on track. Your kind words mean a lot, and we’re grateful to be part of your journey. Thanks for choosing Freedom Debt Relief!
Jun. 30th, 2025
Verified Customer
Review Source
Donna
My only problem with Freedom Debt Relief is lack of communication. When I have had an issue, I've been promised a call back and they never occur, I end up calling FDR back. Otherwise, they seem to be doing a good job for me
7 months ago
Reply from Freedom Debt Relief
Donna, thank you for your honest feedback—we really appreciate you pointing this out. I'm sorry to hear that you haven’t received follow-up calls as promised; that’s not the level of communication we aim to provide. Your time and peace of mind matter, and we want you to feel fully supported every step of the way.
May. 1st, 2025
Verified Customer
Review Source
Sonja Longmire
I am now less stressful, I wake up in the morning not worrying how I'm going to pay anything, and it has helped me realize not to get in the same position I was in when freedom debt relief rescued me.
7 months ago
Reply from Freedom Debt Relief
Sonja, we’re so glad to hear that you're feeling less stressed and more at peace—waking up without the weight of debt is exactly the kind of relief we aim to provide. It’s wonderful that this experience has also helped shift your perspective moving forward. Thank you for sharing your journey, and know that we're here every step of the way!
Apr. 30th, 2025
Verified Customer
Review Source
Nember
I find the service extremely helpful and appreciate the consistent communication through emails and updates, even if I don't speak to someone often. Overall, I feel great about my experience and believe it's a significant help for my business. I'm very positive about the whole thing!
7 months ago
Reply from Freedom Debt Relief
We’re so happy to hear that the consistent communication and updates have made a difference for you! It’s great to know the service has been a big help for your business and that you’re feeling positive about the experience. Thank you for sharing—we’re honored to be part of your financial journey!
Apr. 21st, 2025
Verified Customer
Review Source
Virginia Krantz
I love you helping me pay off my creditors. I just wish it could be done faster. The calls and texts are really getting me down. They are relentless. And I understand that because money is involved. They will not give me a break.
7 months ago
Reply from Freedom Debt Relief
Hi Virginia, we truly appreciate your honesty and understand how overwhelming those constant calls and texts can be, we encourage you to review the resources available in your Dashboard to help guide you through these tough conversations.
It’s great to hear that you’re happy with the progress being made, even if it’s not as fast as you’d hoped. Please know we’re working hard to settle your debts as quickly and efficiently as possible. You're not alone in this—thank you for trusting us to help you through it.
It’s great to hear that you’re happy with the progress being made, even if it’s not as fast as you’d hoped. Please know we’re working hard to settle your debts as quickly and efficiently as possible. You're not alone in this—thank you for trusting us to help you through it.
Apr. 21st, 2025
Verified Customer
Review Source
Linda Bohling
Because FDR is easy to work with always!
3 weeks ago
Reply from Freedom Debt Relief
Linda, thank you so much for your positive review! Hearing that you find working with Freedom Debt Relief 'easy' is exactly what we aim for. We appreciate you. Thank you for choosing Freedom Debt Relief!
Dec. 3rd, 2025
Verified Customer
Review Source
Gayle Armstrong
Good program and easy. Easy to pay. Just a good program.
4 weeks ago
Reply from Freedom Debt Relief
Hi Gayle,
We’re glad to hear you’re finding the program easy and helpful! Supporting you on your path to financial freedom is what we’re here for.
Thank you for choosing Freedom Debt Relief.
We’re glad to hear you’re finding the program easy and helpful! Supporting you on your path to financial freedom is what we’re here for.
Thank you for choosing Freedom Debt Relief.
Nov. 10th, 2025
Verified Customer
Review Source
Cheryl Bretz
Very easy to work with and explain everything to me.
4 weeks ago
Reply from Freedom Debt Relief
Hi Cheryl,
We’re glad to hear that our team has made things easy and clear for you! Providing support and guidance every step of the way is what we strive for.
Thank you for choosing Freedom Debt Relief.
We’re glad to hear that our team has made things easy and clear for you! Providing support and guidance every step of the way is what we strive for.
Thank you for choosing Freedom Debt Relief.
Nov. 10th, 2025
Verified Customer
Review Source
Maura Lillibridge
Taken the weight off my shoulders during a financial crisis
4 weeks ago
Reply from Freedom Debt Relief
Hi Maura,
We’re so glad to hear we could help lift some of that weight during a challenging time. Supporting you through your financial journey is exactly what we’re here for!
Thank you for choosing Freedom Debt Relief.
We’re so glad to hear we could help lift some of that weight during a challenging time. Supporting you through your financial journey is exactly what we’re here for!
Thank you for choosing Freedom Debt Relief.
Nov. 10th, 2025
Review Source
Tess Castleberry
Very grateful finding freedom debt relief. Without them I would have been in debt for the next 10-15 years.
This program is very affordable and reliable.
You can call them anytime , any questions or concerns you may have will be answered in no time.
I can’t wait to be debt free in less than 3 yrs after owing over $70K.
Thank you FDF.
Highly recommended, I will not use any other debt free company but this one.
4 months ago
Reply from Freedom Debt Relief
Hello Tess Castleberry,
We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Jul. 17th, 2025
Review Source
Lexeniel Tapongot
There is no price for peace of mind, but the service and customer support of FDR has been nothing but excellent. Truly trustworthy as a company. Customer service is consistent in providing quality service and guidance no matter who they are. Because of my blunder, I had to do FDR twice but twice I have experienced such exceptional support in becoming debt-free.
4 months ago
Reply from Freedom Debt Relief
Hello Lexeniel Tapongot,
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!
Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!
Jul. 17th, 2025
Teresa Bagley
I was very apprehensive contacting a company to handle matters like this… From the very first moment I talk to my representative I was made feel comfortable wasn’t made feel like why the heck did I let myself get into a situation like this explained everything and re-explained it just to make sure I understood everything that was gonna happen They were absolutely amazing. Don’t file bankruptcy. Don’t go debt consolidation work with these folks. They can truly help you.
4 months ago
Reply from Freedom Debt Relief
Hello Teresa Bagley,
We cannot tell you how elated we are to hear about your experience. Thank you so much for trusting us during what can be such a stressful time. Thank you for choosing Freedom Debt Relief!
We cannot tell you how elated we are to hear about your experience. Thank you so much for trusting us during what can be such a stressful time. Thank you for choosing Freedom Debt Relief!
Jul. 10th, 2025
Yolanda Pacson
Thank you for helping me to fixed my financial problem. Right now I don’t need to worry every day how i need to pay and resolve my credit card problems even i pay every month it look like it doesn’t help because everything i pay it goes only to APR . Because of Freedom Debt Relief i can sleep well knowing someone is helping me thru my struggle and understand my hardship. Thank you FDR for helping me to get my life back. I hope you can able to help a lot of people like me. God bless you guys.
5 months ago
Reply from Freedom Debt Relief
Hello Yolanda Pacson,
We cannot tell you how elated we are to hear about your experience! We're so happy to hear how much we have helped alleviate the stress you were experiencing. We work hard to ensure our clients receive not only debt relief but also peace of mind throughout their journey.
Thank you for choosing Freedom Debt Relief — and thank you for your kind words!
We cannot tell you how elated we are to hear about your experience! We're so happy to hear how much we have helped alleviate the stress you were experiencing. We work hard to ensure our clients receive not only debt relief but also peace of mind throughout their journey.
Thank you for choosing Freedom Debt Relief — and thank you for your kind words!
Jul. 8th, 2025
Review Source
Travis
it was very simple to enter into this program. And I felt no judgement for being in the position to have to do this. I found the instructions very clear and the step by step format was easy to follow. My contact with Jessica, my account coordinator, was reassuring. She was very empathetic and informative . Answered all my questions clearly and calmly. Even when I asked the same question several times out of nervousness. I feel very confident to call her whenever I need to.
5 months ago
Reply from Freedom Debt Relief
Hello Travis,
Thank you so much for your kind words! We're glad to hear the process was simple and that Jessica provided the support and reassurance you needed. It’s great to know you feel confident reaching out to Freedom Debt Relief for assistance.
Thank you so much for your kind words! We're glad to hear the process was simple and that Jessica provided the support and reassurance you needed. It’s great to know you feel confident reaching out to Freedom Debt Relief for assistance.
Jun. 23rd, 2025
