Freedom Debt Relief
9.7
Overall Score
9.7
Overall Score
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Verified Customer
Review Source
Vimalkumar
I chose this service because they showed genuine care and concern for my situation. It wasn't just a solution for my debt but a personal touch that made me feel supported. The customer service was excellent, and I felt like they were truly there to help me. I found them online and decided to give them a try, and I'm glad I did. They may not have provided a complete solution, but their efforts and dedication were evident in their work. I would recommend them to anyone looking for a supportive and caring financial service.
10 months ago
Reply from Freedom Debt Relief
Hi Vimalkumar, thank you so much for taking the time to share your experience with us. We are thrilled to hear that you felt genuinely cared for and supported during your interactions with our service. It's heartening to know that our efforts resonated with you.
May. 8th, 2024
Verified Customer
Review Source
Daniel
I am extremely satisfied with the service provided by this company. They genuinely care, listen attentively, and are transparent about their goals. They have successfully resolved five out of my sixteen debts, aiming for a 50% settlement overall. Thanks to them, my monthly payments have decreased significantly. The only downside is that it will take longer to rebuild my credit. Despite this, I highly recommend them over any other company. My experience with them has been truly exceptional.
10 months ago
Reply from Freedom Debt Relief
Hi Daniel, thank you so much for your glowing review and for sharing your experience with our company! We're thrilled to hear that you are extremely satisfied with our service and that we have been able to successfully resolve a significant portion of your debts.
May. 8th, 2024
Verified Customer
Review Source
Michael
I recently made a purchase and I believe it was the right decision for me. The customer service representative was extremely helpful and understanding, which made the entire process much easier for me. I felt supported and valued as a customer, and the level of service I received was exceptional. I am grateful for the positive experience and would highly recommend this company to others. Thank you for making this transaction a pleasant one.
10 months ago
Reply from Freedom Debt Relief
Thank you so much for sharing your positive experience with us, Michael! We're delighted to hear that you found our customer service representative extremely helpful and understanding during your recent purchase. Your recommendation means a lot to us, and we truly appreciate your trust and confidence in our company. Thank you again for choosing us. Here's to your continued satisfaction and success with our services.
May. 10th, 2024
Verified Customer
Review Source
Linda
I recently interacted with a customer service representative and I must say, it was a pleasant experience. The representative was easy to communicate with, explained things clearly, and answered my questions well. I appreciated the way they handled everything and I am glad I reached out for assistance. Overall, it was a positive interaction and I would recommend their customer service.
10 months ago
Reply from Freedom Debt Relief
Thank you, Linda, for your wonderful feedback! We are delighted to hear that you had a pleasant experience interacting with our customer service representative. Our team strives to ensure clear communication and excellent service, and we're glad to hear that your questions were answered well and everything was handled to your satisfaction.
May. 10th, 2024
Verified Customer
Review Source
Christine
I am extremely grateful for the support I have received from the team. They have been consistently reliable and have taken care of everything I needed. This has allowed me and my husband to focus on other important matters without any worries. Their assistance has been invaluable to us, and I highly recommend their services to anyone in need of help. Thank you for everything.
10 months ago
Reply from Freedom Debt Relief
Christine, thank you so much for your heartfelt feedback and for choosing our services! We're thrilled to hear that you've had an extremely positive experience with our team and that we've been able to provide reliable support to you and your husband. Thank you for choosing us!
May. 10th, 2024
Verified Customer
Review Source
Scott
I have had a positive experience with the customer service team at this company. They always go above and beyond to solve any issues I have. However, there seems to be a discrepancy with my graduation date and the debt I owed. Despite paying off a significant amount, the issue has not been resolved, and I have not received any updates. I hope to hear back from them soon.
10 months ago
Reply from Freedom Debt Relief
Hi Scott, thank you for sharing your journey with us. We encourage you to reach out to our customer service team to clear this up for you. Our team is available 7 days a week!
May. 10th, 2024
Verified Customer
Review Source
Susan
I have had a great experience with this company. Whenever I called with questions, they were able to provide me with helpful answers. I was initially anxious, but given my circumstances, I knew I needed to take action. They offered me a solution that I truly believe will benefit me. I am extremely satisfied with their service and everything they have done for me.
10 months ago
Reply from Freedom Debt Relief
Hi Susan, thank you so much for sharing your experience with us! We're thrilled to hear that you had a great experience and that we were able to provide helpful answers to your questions. We understand that taking action in certain circumstances can be anxiety-inducing, but we're glad you trusted us to offer you a beneficial solution. Your satisfaction is very important to us, and we're delighted that you are extremely satisfied with our service.
May. 10th, 2024
Verified Customer
Review Source
Lauren
I had a great experience with the customer service representatives. They were always helpful and knowledgeable whenever I had questions or concerns. I feel satisfied with the outcome and accomplished my goal. Although signing up wasn't enjoyable, the overall process was smooth and enjoyable. I appreciated the assistance and am happy with the result.
10 months ago
Reply from Freedom Debt Relief
Hi Lauren, thank you so much for sharing your experience with us! We're thrilled to hear that you had a great interaction with our customer service representatives and that they were helpful and knowledgeable whenever you had questions or concerns. We understand that signing up for our services may not have been enjoyable, but we're glad to hear that the overall process was smooth and that you accomplished your goal with satisfaction.
May. 10th, 2024
Verified Customer
Review Source
Richard
I recently had an interaction with a representative and I must say, I was impressed. Initially, I missed some information, but they were patient and repeated it for me. I explained my situation, and they assured me they could assist with my bills. Since then, they have been handling everything smoothly. Overall, I am satisfied with the service provided.
10 months ago
Reply from Freedom Debt Relief
Richard, thank you so much for sharing your recent experience with us! We're delighted to hear that you had a positive interaction with our representative and that they were patient and accommodating in explaining the information you needed. Keep up the great work.
May. 10th, 2024
Verified Customer
Review Source
Tanya
I have had a positive experience with customer service at this company. The representatives have always been extremely helpful, listening to my concerns and maintaining professionalism. They have resolved my issues efficiently and effectively. I appreciate the support I have received, and it has helped me feel better about the situations I have encountered. Overall, I am satisfied with the service provided.
10 months ago
Reply from Freedom Debt Relief
Tanya, thank you so much for sharing your positive experience with us! We're delighted to hear that you've had a great interaction with our customer service representatives and that they have been extremely helpful, professional, and attentive to your concerns.
May. 10th, 2024
Verified Customer
Review Source
Melody
I am extremely satisfied with Freedom Debt Relief. Their program has helped me manage my debts and save money over the years. The detailed information they provide is valuable, and their blogs offer helpful tips. I appreciate their excellent customer service and support. I highly recommend their services to anyone in need of debt relief assistance. Thank you, Freedom Debt Relief, for all your help and support.
10 months ago
Reply from Freedom Debt Relief
Melody, thank you so much for sharing your experience with us! We're thrilled to hear that you've been impressed with the thoroughness and assistance provided by our team. It's wonderful to know that they have been friendly, helpful, and patient in explaining everything to you.
May. 10th, 2024
Verified Customer
Review Source
James
Customer service was satisfactory, straightforward in explaining the process. I sought to reduce credit card payments and opted for a reverse mortgage to speed up the process. However, the 5-year timeline to settle debts seemed lengthy. I inquired about depositing funds into the dedicated account and was informed of a $10,000 daily limit, which was disappointing. Overall, the experience left me with uncertainties and concerns about the efficiency of the process.
10 months ago
Reply from Freedom Debt Relief
James, thank you for your feedback. We would love the opportunity to help clarify your uncertainties. Please look out for further communication from our team.
May. 9th, 2024
Verified Customer
Review Source
Christopher
I have been incredibly impressed with the level of thoroughness and assistance provided by the team. They have always been friendly, helpful, and patient in explaining things to me. I feel well-informed and supported, and I know they are attentive to any questions I may have. I feel confident in the decisions I've made with their guidance. I am grateful for their efforts and support.
10 months ago
Reply from Freedom Debt Relief
Christopher, thank you so much for sharing your experience with us! We're thrilled to hear that you've been impressed with the thoroughness and assistance provided by our team. It's wonderful to know that they have been friendly, helpful, and patient in explaining everything to you.
May. 10th, 2024
Verified Customer
Review Source
John
I recently had the pleasure of using this product and I must say, it was a fantastic experience. From start to finish, everything was seamless and efficient. The customer service was top-notch, and I felt valued as a customer. The product itself exceeded my expectations and has made a significant positive impact on my life. I highly recommend this to anyone looking for a reliable and effective solution. Thank you for providing such a wonderful product and service.
10 months ago
Reply from Freedom Debt Relief
John, thank you so much for your glowing feedback! We're thrilled to hear that you had a fantastic experience with our service. It's wonderful to know that our product exceeded your expectations and made a significant positive impact on your life. Your recommendation means the world to us!
May. 10th, 2024
Verified Customer
Review Source
Suellyn
I have had a frustrating experience with this service, rating it as below average. I have encountered issues and have been unable to reach anyone for help, which has left me feeling overwhelmed. I believe that better communication is essential, whether through the internet or by phone, as I have struggled to get in touch with a representative. Improved customer service is needed to address these issues effectively.
10 months ago
Reply from Freedom Debt Relief
Hi Suellyn, we are sorry to hear about your difficulties reaching one of our team members. We would like the opportunity to speak with you. An account specialist will be reaching out to you.
May. 10th, 2024
Verified Customer
Review Source
Cheron
My experience with customer service has been quite limited, but the few calls I did make were not very satisfactory. The representatives seemed a bit confused and I had to repeat myself several times. The overall experience was frustrating and I didn't feel like my concerns were properly addressed. I hope they can improve their service in the future.
10 months ago
Reply from Freedom Debt Relief
Cheron, we are sorry to hear about your experience. It is never our intention to cause any frustration. We are glad that your concerns were addressed and hope that the next time you reach out to out team, you have a better experience.
May. 10th, 2024
Verified Customer
Review Source
Recco
I recently had a wonderful experience with this company. The customer service was top-notch, as they took the time to explain everything to me and helped me with my credit card payment. I am so grateful that I decided to go with them. The representative I spoke with was polite and helpful. I highly recommend their services to anyone in need of assistance. Thank you for your excellent service.
10 months ago
Reply from Freedom Debt Relief
Recco, thank you so much for your glowing review and recommendation! We're thrilled to hear about your wonderful experience with our company and that our customer service team provided top-notch assistance.
May. 7th, 2024
Verified Customer
Review Source
Dennis
I am extremely pleased with the courteous and accurate response I received from Freedom Debt Relief when I reached out with a question. The assistance they provided me with in addressing my debt problems made me feel very comfortable with my decision to work with them. The team at Freedom Debt Relief was incredibly helpful and I am grateful for their support in helping me navigate through my financial challenges.
10 months ago
Reply from Freedom Debt Relief
Thank you for your feedback, Dennis! We're thrilled to hear that you had a positive experience reaching out to us with your question. Providing courteous and accurate assistance to our clients is a top priority for us, and we're delighted that you felt comfortable with your decision to work with us. Our team is dedicated to helping clients navigate through financial challenges, and we're grateful for the opportunity to support you along the way.
May. 10th, 2024
Verified Customer
Review Source
Edith
I had a positive experience with the customer service team. They were really great and helpful when I called in for assistance. The representative was patient and understanding, even when they had to repeat the question. I appreciate their efforts and feel that they are doing a good job in providing support. Overall, I am satisfied with the service I received.
10 months ago
Reply from Freedom Debt Relief
Hi Edith, thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our customer service team. Your appreciation means a lot to us, and we're committed to continuing to deliver top-notch service. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.
May. 10th, 2024
Verified Customer
Review Source
Lisa
My experience with Freedom Debt Relief was excellent. The communication was top-notch, keeping me informed every step of the way. Any questions I had were answered thoroughly and in a timely manner. Overall, it was a very positive and painless process. I highly recommend Freedom Debt Relief for anyone looking to resolve their settlements efficiently. It was a wonderful experience, and I have no issues at all.
10 months ago
Reply from Freedom Debt Relief
Lisa, thank you so much for your wonderful review and recommendation! We are thrilled to hear that your experience with us was excellent and that our communication, responsiveness, and thorough answers made the process positive and painless for you. Your feedback means a lot to us, and we truly appreciate you sharing your positive experience. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
May. 8th, 2024
Verified Customer
Review Source
Alice Lewis
They give an estimate time frame of when your 1st debt will be negotiated and mine was in less time. I have only been customer since Feb '24 and they have already taken care of 3 accounts for me. I should have done this a long time ago instead of stressing myself out paying all those minimum payments. So a huge thank you to Freedom Debt for being so courteous, knowledgeable, and understanding.
11 months ago
Reply from Freedom Debt Relief
Hi Alice, It's fantastic to hear that we were able to offer you a payment plan that fits your budget and eases any financial concerns you may have had. Your peace of mind is our priority, and we're here to make your journey toward financial freedom as smooth as possible.
Apr. 10th, 2024
ChaCha Momo
easiest thing, short time and several cards already taken care of. best thing I could have ever done.
1 week ago
Reply from Freedom Debt Relief
Thank you for sharing your experience! We're so glad to hear that the program has been working well for you and that you've already seen great progress. If you ever need any assistance along the way, we're always here to help. Keep up the great work!
Mar. 26th, 2025
Review Source
Virginia Goudy
Representative very knowledgeable and understanding..I am feeling more comfortable with the process..
1 week ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Virginia! We're happy to hear that our representative was able to provide the knowledge and support you needed. Your comfort and confidence in the process are important to us. If you ever have any questions, we're here to help!
Mar. 28th, 2025
Review Source
Meranda York
Has done a great job at helping us get our credit card debt lowered. The customer service representatives have always been courteous.
1 week ago
Reply from Freedom Debt Relief
Thank you for your kind words, Meranda! We're glad to hear that our team has been helpful in lowering your credit card debt and that you've had a positive experience with our customer service. We're here to support you every step of the way!
Mar. 28th, 2025
Review Source
Tony Hobson
I’m not sure what to say yet. It is very early in the beginning of my debt relief. Ask me in a few months when they has been some actual results.
1 week ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Tony!
Mar. 27th, 2025
Chris Ross
The workers with this company are very experienced and you can tell they enjoy helping people with their needs. I am happy with this experience
1 week ago
Reply from Freedom Debt Relief
That’s wonderful to hear, Chris! Having a knowledgeable and supportive team can make all the difference when working toward financial freedom. Wishing you continued success on your journey!
Mar. 18th, 2025
Verified Customer
Review Source
Shelby
I have sent 2 different emails and have heard nothing back
Its like you join the program and boom no more answering I questions
1 month ago
Reply from Freedom Debt Relief
Hello Shelby, we encourage you to call our customer service team at (800) 655-6303 to address your questions. Our customer service email takes 48 hours for us to receive.
Feb. 11th, 2025
Verified Customer
Review Source
Jim
My finances were in disarray and I had a couple of options and I thought maybe going through a company or organization like Freedom Debt Relief would be the best. There were three or four of these kind of companies and I chose Freedom Debt Relief and I wasn't disappointed. Every time I called about any problem, they were on it. They gave it attention and they were efficient. I didn't have to wait long to have anything resolved or get an answer. The only thing I would say is it does take a little longer than I would like for them to finalize. Like, I have finished my program, I have finished everything, and it seems like it's going to take about 40 days for them to complete all of their paperwork or transactions on their end. I thought it might be, say, within 10 days or so, but it looks like it's going to be within 30 or 40 days. That's the only regret I have. I'm just anxious to to get everything behind me rather than waiting to get a certificate from them in like 40 days or so.
1 year ago
Reply from Freedom Debt Relief
Hi Jim, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Sep. 22nd, 2023
Verified Customer
Review Source
Susan Santa Maria, CA
Great company to work with. I was drowning in debt and didn't see a way out. I took out a lot of high interest loans/credit cards so was really in need of help. Have been with Freedom Debt Relief for about 5 years and it has really paid off greatly! My credit score has increased by over 200 and is continuing to go up. I am close to being debt free and have learned to stay away from high interest loans and credit cards. A huge learning experience! Most of my debts were cut in half and no more continuing interest. Very easy to talk to and questions were answered quickly. So thankful for this company and would highly recommend it to anyone who is drowning in debt.
1 year ago
Reply from Freedom Debt Relief
Reading your story made our morning, Susan! Thank you so much for staying committed to your program, we know it is not always easy but you did it! We're so grateful you chose us and we wish you nothing but continued success.
Jul. 14th, 2023
Verified Customer
Review Source
Yesenia Phoenix, AZ
I was like stuck in a position where I didn't know what else to do amd all these debt were accumulating. I was pregnant with my twin boys and my husband was the only one working, but he was barely working because he was constantly taking me to the doctor's office, so everything was piling up. We looked it up online and Freedom Debt was the first one we saw. We did some investigation and we can called you guys and the representative was really nice and gave us some information about who Freedom Debt Relief is and why we should join. Thank you so much for helping us out. Not just me but my whole family - getting out of this hole that we've dug ourselves in. You guys were able to extend us a hand and get us out of that debt and we finally feel free, so thank you so much for all your guys's help and support.
You guys have great customer service. Really great representatives who are very compassionate, show empathy, and they're really genuinely nice. I would receive text messages saying 'Hey you have something pending or setteling or that's about to be settled'. So that's something that I really appreciate.
2 years ago
Reply from Freedom Debt Relief
Yesenia, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 7th, 2022
Verified Customer
Review Source
Ipanema Ordonez Fountain Valley, CA
For someone who didn't believe in credit and was directed into asking for it, I believe that Freedom Debt Relief is someone who understands that credit can not be forced into a person by deceitful ways or means. Freedom Debt Relief understands those, like me who prefer to spend it if you have it. In other words, help you to get your peace of mind back, by doing what is right. They lead you to the deliverance from deceitful ways. At least, this was my case. I am giving back, what I never asked for since the beginning. Thank you Freedom Debt Relief for understanding the ways of deception people like me go through. Although the credit system can be good. It can also be offered to those who are not forced to get it, and who willingly seek for it, based on their understanding about rates, time frame (to pay back) length of loan, etc, etc.
2 years ago
Reply from Freedom Debt Relief
It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
May. 6th, 2022
Verified Customer
Review Source
Jessica Aronson
I rate FDR 5 because of the Professionalism and compassion the staff of the whole Whole program has for the the clients is very amazing, they understand,they don't judge as to why your calling , all they want to know is How they can Help Us And we help ourselves as well They don't judge about why we are calling They are just Happy That they can Help us if we give them a chance to prove what they are working with and they go over everything with you,they make you feel very safe , comfortable,and not want you to take yourself out of life permanently,The representative I spoke with for the first time cried with me cus I explained My Diagnosis of Mentally ill and I wanted to end my life I was close and she told me everything is going to be ok,and it's in there hands now and they will take care of everything and then I was proven that to be true! Thank You
2 years ago
Reply from Freedom Debt Relief
Jessica thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom!. We look forward to you achieving your goals of becoming debt-free. Thank you for choosing Freedom Debt Relief.
Apr. 20th, 2022
Verified Customer
Review Source
Stephanie Schultz Las Vegas, NV
Enrolling with Freedom Debt Relief was the best course of action I've done after coming to terms that I was way over my head with debt. From my own personal experience Freedom Debt Relief associates have been nothing more than kind and reassuring in my journey to get out of debt. With their helpful associates and helpful articles/videos I've ceased worrying and continue to pay into my account to help speed up the graduation program. I am happy to say that from the nine in my account have been completed, three being paid off and the remaining in negotiations. Another thing that I'd like about it they give you the option to either increase your payments for a faster completion or pay more into when you can.
4 years ago
Reply from Freedom Debt Relief
Thank you, Stephanie, for taking the time to leave us a review! We're overjoyed to hear about your experience with our team and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Jan. 20th, 2021
Verified Customer
Review Source
Crystal Grandy, NC
My situation was just too overwhelming to handle by myself. I was trying to figure out a budget that would work best for me and they actually have helped me with that. Freedom Debt Relief is very knowledgeable and they're always extremely polite. Just about every experience that I have had to call and talk to someone the problem is always resolved.
I would say a 5. I mean I was a little apprehensive at first just because of the process that I had to go through. But they handle all the creditors that I have and I don't have to worry about it I have confidence in them that they'll take care of that for me and it will get resolved.
4 years ago
Reply from Freedom Debt Relief
Crystal, we are overjoyed on how the program has benefited you! We take great pride in ensuring we can support you through every stepping stone in the program. We want you to continue to lean on us if you need anything in the future. Remember, we can be reached at 1(800)-655-6303 or through your online portal at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Aug. 18th, 2020
Verified Customer
Review Source
Jo Ann Nelson Louisville, KY
Great program. I tried negotiating on my own, what a pain, the bullish attitude most Credit card companies have was hard to take. FDR was the answer. It takes time and patience on the consumers part for the program to work. I have been in the program over 3 years , several settlements later, one in July and September, I can see how the program is working for me. My credit has improved, I have learned to live without a credit card, within my means and best part NO creditor calls. I know it is my responsibility to keep track of my credit, make my payments every month and just set back and let the program work.
4 years ago
Reply from Freedom Debt Relief
Jo-Ann, we are grateful for your honest review. We understand the struggle of trying to find resolutions to your debt, and it's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. Please call Client Services at (800) 655-6303 if you ever need our assistance. Thank you for being the best part of Freedom.
Jul. 11th, 2020
Verified Customer
Review Source
Anonymous Elmont, NY
I unfortunately went through a hardship so I had to use them, but I'm glad I did because they are a very good company and they answer all my questions and they are doing everything that they said they're gonna do. They try and negotiate as low as they can and they work with you when it comes to payments. I have a client dashboard and whenever there's something that needs to be done, they'll send me an email saying to check in client dashboard. THey give me regular updates every couple of months with whatever's going on my account so they're helpful. The representatives are always professional and always working with you. You know whenver I need to speak to smoenoe, you know there's always someone available.
4 years ago
Reply from Freedom Debt Relief
Your feedback is absolutely amazing! We're sorry to hear a financial hardship is what led you to our program. However, we are grateful for the opportunity to assist! Our advocates in Client Services strive to provide a world-class experience for each of our clients. Great job utilizing the Client Dashboard to stay informed about the details of your account. We also appreciate you for speaking so highly about our level of professionalism and the knowledge of our Client Services team. It is an honor to accompany your financial journey. Thank you for choosing Freedom Debt Relief as your guide.
Jun. 3rd, 2020
Verified Customer
Review Source
Tracy B
For nearly five years, I was relying on credit to help pay for my aging parents to receive care. My mother had to move into a full-time Alzheimer’s memory care center. Shortly after, my father had to go into assisted living. We were already using my Mom’s Social Security and my Dad’s retirement pay to cover the costs for my Mom. When Dad required help, it was up to me to cover the financial side of things. The interest on the credit cards just kept building. Suddenly, I was being crushed by the debt. I just couldn’t keep up with the payments and still be able to pay rent and buy food. Freedom Relief was the answer for me. It’s been painful to watch my good credit rating sink, but now that the debt has been negotiated, I can begin to rebuild my credit.
4 years ago
Reply from Freedom Debt Relief
Tracey, thank you for sharing your experience with us. We are terribly sorry to hear of the hardship that led you here, but we applaud you for taking the first step to regaining your financial freedom! Feel free to lean on us if you need anything at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
May. 19th, 2020
Verified Customer
Review Source
Carolyn Smoth
I have only had one issue so far. I thought one of my creditors was enrolled in the program. I got a letter saying I was being sue by the creditor. I immediately called FDR. They told me it could not be enrolled since the creditor had sued me. I called the lawyers associated with FDR. And, they said the same thing. The creditor was originally out in the list to be enrolled. I did t realize it was not enrolled until I got a summons. I still have not gotten a reason as to why it was never enrolled. I finally gave up and am having to pay a reduced amount to the creditor...not happy, but that has been my only issue.
4 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Ms. Carolyn. While we are glad to know your experiences have been positive for the most part, it's hard not to be disappointed regarding your recent experience. It is frustrating when creditors choose litigation to collect a balance. It's an even greater frustration not having the ability to service an account outside of our program. We are thankful to hear the creditor agreed to terms that allow you to resolve the balance due. Again, we appreciate your feedback and, thank you for choosing Freedom Debt Relief.
Apr. 24th, 2020
Verified Customer
Review Source
Jennie Krout
Ever since I was so broke to even make a payment, I saw a Facebook post comes up for FDR and I was able to do the quote. At the end there was a number and I called and he had all my info, and we talked numbers and what I could afford. Took a couple phone calls to be completely done but all in all, I was excepted and the low amount to pay a month was perfect for my waitressing career (before the corona virus). Any questions I had, they were there to help in any way. Always there and it's nice to call and jot be on hold, you get a voice mail and someone calls you back if any questions. They are awesome!
4 years ago
Reply from Freedom Debt Relief
Jennie, we are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. Reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Apr. 9th, 2020
Verified Customer
Review Source
Rather not say"
I've been with them for awhile now and have not had any problems I was surprised how easily things got to moving and within a few months I was on my way to paying off 1 # creditors there are some bumps in the road but it'll all work out also if you ever run into any problems with creditors calling you I've been instructed to tell them I'm with "Freedom debt relief... I've give them there phone number say and tell them to have a nice day. This is better than filling for chapter #3 bankruptcy and when I'm done I've learned my lesson more than once ... No more credit cards cause if I want something then save a little here & there till I could walk in and say I'm paying cash tku to me that's the best I've learned that times are bad learn to do with out once in a blue moon I'll treat my self to a movie at Red Box instead of going to the show .Everyone can learn a lesson by clients at FDR' .
4 years ago
Reply from Freedom Debt Relief
We are so thrilled to hear that you are satisfied with our services! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If at any time you need our assistance please call Client Services at (800)0 655-6303. Thank you for choosing Freedom Debt Relief.
Apr. 8th, 2020
Verified Customer
Review Source
Christine
It is easy to enroll in the program, and they are flexible. As a single, working parent, my time is limited. It is so relieving to know that FDR is there to do the negotiating, and I experience less stress having to deal with creditors myself. I have had to temporarily stop making payments for a short period of time without having to discontinue the program. I would suggest taking the insurance in case a creditor sues you. I was sued by a creditor and luckily I had taken the insurance. The FDR team and their partners helped get me through the stressful time! It is also easy to get in touch with customer service. No matter who I talk to, they are always able to answer my questions, and are friendly.
4 years ago
Reply from Freedom Debt Relief
Christine, we appreciate your thoughtful feedback. We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Apr. 8th, 2020
Verified Customer
Review Source
Jennifer Powell
Excellent! They have been very helpful and are always a phone call away when there is an issue. I was feeling very overwhelmed by my debt constantly accumulating interest with high interest rates, not being about to make large enough payments to pay off the interest, and constant calls from creditors. I was nervous about calling because I have tried debt consolidation before and was told there was nothing that could be done to help. But after speaking to Jake, I was very relieved and started to feel like I was in control again. Now it does take a little time, but there is a light at the end of that tunnel, and some progress is a lot better than no progress!
5 years ago
Reply from Freedom Debt Relief
We appreciate your feedback, Ms. Powell. It is our pleasure to provide you with a world-class customer service experience! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Mar. 17th, 2020
Verified Customer
Review Source
Jeff C.
Freedom Debt Relief has truly helped me take control of my credit card debt and has worked hard to settle each balance as favorably as possible. Their fee is 25% of the balance settled but in a couple of instances the settlement was at only 20-25% of the balance owed! This is far better than I could have done on my own and I have not had to deal directly with any creditor, other than to provide FDR's contact information. My program is almost complete and I should "graduate" at the two year mark. I could not be more grateful for the staff people I have worked with and I highly recommend Freedom Debt Relief to anyone who struggles under excessive credit card debt!
5 years ago
Reply from Freedom Debt Relief
Hi Jeff! We love to hear about our client's success in our program! Keep up the great work and remember we are here throughout your program! So if you ever have any questions or concerns, don't hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Mar. 5th, 2020
Verified Customer
Review Source
Crystal
At first in all honesty I wasn't sure about about Freedom. I fell into debt really badly after a surgery I had and was unable to work for 3 months. I really didn't know where to turn to so my mom introduced me to Freedom and the lady we talked to was very helpful her name was Amber Thomas she help me and my mother feel more comfortable about Freedom and she answered all of our concerns. I appreciate all the people I have come in contact with overs the years even to call to change my date of payment they were understanding and did it for me. At first because of all this my credit was really low, after watching it over the years with the help of Freedom I can truly say my credit is improving because of Freedom. They were able to do something I was able to do and that was getting from behind the eight ball and still able to slowly get back on track of getting out of debt for good.
5 years ago
Reply from Freedom Debt Relief
Thank you so much for sharing your story, Crystal! We are so glad we could provide you with amazing service. We understand this can be a difficult journey for some, but keep up the great work! Reach out to Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Mar. 1st, 2020
Verified Customer
Review Source
Courtney Scala
I first started using FDR when I was in college and in major debt. I had never used a company like this beforeand was very skeptical thinking all they were going to do was sign me up for some scam take my money and then tell me that they didn't get a good outcome and I was out of luck. However this was the complete opposite. Yes they do take money for their services but they also save an incredible amount of debt. I started with a TON of money that I owed on credit cards as well as a personal loan. Businesses kept offering so I kept accepting. FDR has taken all of the responsibility of talking to the credit card and loan's billing departments and negotiated amazing deals. It will be a bit of an adjustment to your life and your credit WILL go down a little bit but if you can afford the monthly payments (that will save so much money in the long run AND short run) then this program is for you. Also- the customer service is great. It was a long start process but throughout this process which I am still in they have always been clear and upfront with me and contact me as soon as they can every time something happens with my account."
5 years ago
Reply from Freedom Debt Relief
Courtney, thank you for your spectacular feedback. we are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! We look forward to your completions, and if you ever have any questions or concerns regarding your account, please call Client Services at (800) 655-6303.
Feb. 13th, 2020
Verified Customer
Review Source
Farhat Fairfax, VA
On a regular basis, I had to question them about the reason of the account and why it was taking so long. They were very helpful and very pleasant and trying to be supportive in helping me. Freedom Debt is continuously updated the client dashboard that I had full access to and if that wasn't enough for me, I could contact them and they would be giving a great response. They made it easy for me to understand and able to manage my account. It was great and excellent. I would definitely encourage people who are in debt to use it. It's just a plain and easy way. They were great with a step by step process and explained everything that I was having trouble understanding.
5 years ago
Reply from Freedom Debt Relief
Thank you! Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard at , or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Jul. 31st, 2019
Verified Customer
Review Source
S
After a lot of research, I found they were the top company, so we decided to go with them. Freedom is a great company, they seem to do what they say they are going to do and in today's tome that is a rarity so I appreciate that. It took a lot of pressure off me after my husband was disabled in an accident and we were down one income. They have negotiated three account and they impact has freed up cash so we can buy groceries and medicine. They are good at keeping in contact with you and letting you know when a debt of resolution needs your approval. They text, email, and use their dashboard to keep in contact.
5 years ago
Reply from Freedom Debt Relief
Thank you for giving us the chance to assist you on this journey to becoming debt free and providing you the ability to buy the necessities you and your husband need! We work hard to negotiate great settlements for you and we’re happy to hear that you’re pleased with your savings. Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or you can reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!
Jun. 25th, 2019
Verified Customer
Review Source
Bridgette Moya
Sometimes bad things happen to good people. By Bridgette M., Tyler, TX, Mar 19, 2019 Verified Reviewer Bad things happen to good people. Life not going the way we plan, defying all of what good stewardship is all about. I was asking for refinancing or personal loan to possibly repay at lower interest. But, I couldn''t find a yes...and started praying for some insight on what to do. I don''t know everything. I was on the Facebook feed when FreedomDebtRelief literally popped up, as if it took the place of what was there before at that millisecond. I called, spoke with Jaime M. He was awesome, helping me through shame and humble humility that I couldn''t stay afloat anymore, and Jaime proceeded to encourage. I was well versed about each step and what to expect, how to follow the progress on the website, and after a very few months have already negotiated and on my way to recovery and respectfully repaying my debt off...and for way less money had I been struggling for the rest of my life to pay off. I have learned very valuable lessons, and grace and mercy are prevailing! The good thing that''s happened to this good person? Freedom Debt Relief and representative Jaime Miranda... Thankful and in humbled regard. Bottom Line: Yes, I would recommend this to a friend Was this review helpful? Yes No Mar 24, 2019 Company Response from Freedom Debt Relief This is a fantastic review, Bridgette. We are overjoyed to have you enrolled in Freedom Debt Relief and we will continue to provide you with the utmost customer service and professionalism. We are looking forward to seeing you graduated! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
5 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback on Best Company, Bridgette. We are so thrilled with your progress and thank you for trusting us. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Jun. 13th, 2019
Verified Customer
Review Source
Kat Rogers
FDR has been beyond helpful in getting my financial situation in a fair and legal working order to keep me from having to file bankruptcy, which has, consequently, relieved A TON of pressure and stress off of me! Everyone I've ever spoken with at FDR has Always been kind, compassionate, understanding & helpful which is Extremely Important when you're feeling down and poorly about yourself and your (in)ability/failure to manage your finances (even though my situation stemmed from being chronically ill and unable to work to provide additional income from starting my own business, that sense of "letting yourself down" is just as strong~ And when you have no one to help you, THAT feeling is magnified by THIS experience.)! Actually, I couldn't have done it without them.
5 years ago
Reply from Freedom Debt Relief
It's rewarding to hear about the relief our program has brought you, Kat! We understand your situation and we are happy to partner with you to help obtain your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 14th, 2019
Verified Customer
Review Source
Clare Rosalind Harrison Satellite Beach, FL
Never had to get debt relief before but I became unwell..still am and was unable to pay my creditors so I answered an ad and here we are with them still fighting for my freedom from the high interest rates and making it possible to breathe though my situation has not changed with progressive health issues.. I am left without much anxiety since Freedom Debt Relief does all the worrying and deal with all the headaches for me .. Thank you so much FREEDOM DEBT RELIEF. I appreciate all you do and have done... I hope to be finished paying off those things before any further damage to my Heart so I can rest in peace before I have to go from this life..
5 years ago
Reply from Freedom Debt Relief
We appreciate your kind feedback, Ms. Harrison. We're so sorry to hear of the circumstances that led you to our program. However, we are more than happy to carry the heavy burden of debt for you! Thank you so much for sharing our service has provided you with peace of mind and has allowed you to breathe again. Our top priority is to ease the minds of our clients and so we are extremely grateful for your feedback. Please let us know, Ms. Harrison, how we can continue to support you on this journey. Your Client Services team is available 7 days a week to address any questions or concerns that come up along the way. You can do this, Ms. Harrison! Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future.
Jun. 5th, 2019
