Freedom Debt Relief
9.7
Overall Score
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Verified Customer
Review Source
Kenneth Severn, MD
The main thing they do is keep your debt organized and in some cases they can negotiate down your debt fifty percent. They answer all your questions, they know what they are talking about and they also plan your graduation day when you'll be finished with the bills you submitted to them. I call them every 2 to 3 months to verify where I'm at and how much I owe. I would recommend them to any friend that had a similar problem.
4 years ago
Reply from Freedom Debt Relief
Kenneth, thank you for sharing your experience with us. We strive to provide each of our clients with the best possible solutions for their specific situations. If you ever have any questions regarding your account please call Client Services at (800) 655-6303.
Jan. 31st, 2020
Verified Customer
Review Source
Rita Sinton, TX
Always very helpful and informative in my case. They kept me updated by providing a complementary virtual dashboard. I could check in daily and receive text messages with settlement offers and quick approvals. I felt that they worked really well in getting me the lowest possible settlement offers that I could get based on my dedicated account and my willingness to settle. I'm so happy to be completely out of debt with their help.
4 years ago
Reply from Freedom Debt Relief
Rita, thank you for sharing such an awesome experience! We are so happy to have been a part of your journey towards a debt-free future. If you ever need to reach us please call Client Services at (800) 655-56303. We wish you the best and thank you so much for choosing Freedom Debt Relief
Jan. 31st, 2020
Verified Customer
Review Source
Preston Inglewood, CA
I opened 4 or 5 credit cards and I couldn't pay them back. I had to find some sort or resource to help me pay off this debt. Everytime something comes up they always inform me. They are doing a good job about trying to restore my credit. They would send me a text about one of the banks making an offer and they would ask me if I wanted to accept that offer.
4 years ago
Reply from Freedom Debt Relief
Preston, thank you for sharing your experience with us thus far. We are committed to communicating with our clients so that everything is understandable. We are so thrilled to see your success in our program, and if you ever have any questions or concerns please call Client Services at (800) 655-6303.
Jan. 31st, 2020
Verified Customer
Review Source
Anonymous Nashville, TN
I had three credit cards that I couldn't keep up with paying on time, so I decided to try it. I expected my debt to be paid off quicker, but my payments are low, so I didn't realize everything.To date they have contacted two of my three creditors and made arrangements. When Freedom made the settlements, I stopped getting all of the calls that was getting...maybe two calls a day before they were working with my creditors.
4 years ago
Reply from Freedom Debt Relief
We appreciate you sharing your feedback with us today. Thank you for trusting and sticking with our process! Congratulations on being so close to your debt-free future. Please let us know how we can continue supporting your every step. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Jan. 30th, 2020
Verified Customer
Review Source
Dianne Tolliver
So far my best experience is the huge stress relief. With medical Bill's pileing up and my husband not working due to severe complications to M.S ,we found ourselves not being able to maintain payment to credit cards. After I called Freedom within the first month they has settled a debt with one of my credit card companies. Freedom Debt Relief has been a blessing. I highly recommend them to all my family and friends.
4 years ago
Reply from Freedom Debt Relief
You are off to a great start, Dianne! Keep up the great work and stay committed to becoming debt-free. We are so excited to assist you! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at . Thank you for choosing Freedom Debt Relief!
Jan. 27th, 2020
Verified Customer
Review Source
Mady Upham
I was overwhelmed with debt and freedom debt relief combined all my debt into one easy payment allowing me to live more comfortably. I am so excited that I will be able to pay off my debts and not leave any thing for my daughter to have to take care of once I'm gone. Everyone at freedom debt relief is extremely helpful and kind and I know I will always be listen to and treated with respect.
4 years ago
Reply from Freedom Debt Relief
Mady, we understand debt is overwhelming, and we're so glad you found us helpful. If you ever have any questions, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Dec. 2nd, 2019
Verified Customer
Review Source
Rebecca
I wanted to try freedom debt relief to see what they could do for me and they did a great job. The reason I like it so well is because they're always there to help me and answer my questions. I've had nothing but good luck with them and the customer service is wonderful. I feel it was the best decision so I can restore my credit and not worry about going bankrupt.
4 years ago
Reply from Freedom Debt Relief
Rebecca, we are over the moon excited to have you in our program. Our greatest accomplishment is our client's success. With that being said we look forward to seeing you reach your goals and we will be here every step of the way. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Nov. 28th, 2019
Verified Customer
Review Source
LaTonia Thomas
First Thank You Freedom. I'm so Pleased with this program. I've been a member since June 2019 and Freedom has already paid one of my loans off. I didn't know how I was going to make it Financially until Freedom. From the first conversation with Cristen she made me Feel at ease through the entire Process. I recommend Freedom Debt before filing bankruptcy. It has Truly been a Blessing for me! Also anytime I may have concerns the Entire team is willing to Help Thank you! :)
4 years ago
Reply from Freedom Debt Relief
Congratulations on your success in our program thus far, LaTonia! We're glad we could help you achieve a better financial future. We value your honest review and kind words. Our team encourages you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Nov. 26th, 2019
Verified Customer
Review Source
Marsha Elliott
My experience with Freedom Debt Relief. It has been the best decision we could have made. To be able to speak with a live person and professional, knowledgeable, curteous and full of information. The process was not hard or complicated. You will receive a call back same day or the next day. Sending you emails on how to hand your creditors and what to say to them and what not to say to them. This was a God sent company to me and my husband.
4 years ago
Reply from Freedom Debt Relief
Thank you so much for your positive feedback, Marsha! We're excited to resolve your debt and help you achieve your financial goals. We encourage you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Nov. 26th, 2019
Verified Customer
Review Source
Karen
Freedom Debt Relief has been my saving grace. I had been so stressed over how I was going to pay off all the debt left to me from a relationship turned bad and I didn't want to even think about bankruptcy. I went to the website and minutes later a representative called me and explained everything about the process to me. The one monthly payment each month to Freedom takes the stress out of who gets paid what. I am 2yrs in and half way done and my credit score is improving each month. I would highly recommend this to anyone struggling to stay afloat.
5 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience, Karen! We love how successful our program has been for you and we are happy to continue working towards your goal of becoming debt-free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at . Thank you for letting us be your partner on your journey to a debt-free future.
Oct. 30th, 2019
Verified Customer
Review Source
Sandra K. Young
It has changed my Life for the good, relieved me of so much stress both physically and mentally. The representatives are very professional and caring, working for my personal goals of becoming debt free without all the harassments from debt collectors. Are very efficient and prompt in handling unwarrented contacts from debt collectors which proved to me their full commitment to my contract.
5 years ago
Reply from Freedom Debt Relief
Greetings, Sandra! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life. We're proud of what we do and that we are able to assist you to become financially free! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Nov. 8th, 2019
Verified Customer
Review Source
M
As the company name says Relief. The company offered options concerning our debt, they were understanding and nonjudgmental. The representatives are friendly professionals which speak to you with ease and answer all your questions. The customer support is great, you can upload any documents with ease and not worry about constant phone calls from the company. As a client, the articles about navigating the process are well written and interesting. We have yet to see a con with this company, we have only experienced pros. Keep up the good work!
5 years ago
Reply from Freedom Debt Relief
Thank you so much for your review! It's so exciting to hear that you are satisfied with our service. We take pride in providing great customer experience and do our best in making sure that the program is as understandable to our client. It's great that you use the client dashboard to keep yourself updated on all the great success you have made so far in your program with us. If there is ever anything that you need from us please let us know by contacting us at (800) 655-6303.
Nov. 9th, 2019
Verified Customer
Review Source
Kelli Christophersen
Overall I would call it seamless. It was so great to have the help and to have them pretty much handle it and then we pay the required percent. It was totally worth it. There was a couple hiccups just in the final paperwork but a couple phone calls cleared that up and I hope to receive my graduation packet in the mail any day! My credit rating is already going back up woohoo! When I had questions throughout the process the customer service reps were fabulous!!
5 years ago
Reply from Freedom Debt Relief
Congratulations on completing your graduation path. It's always exciting to hear about our client's success in the program. We truly do apologize for any inconvenience with the paperwork for your Graduation Packet. However, glad to hear that everything was resolved and that you will be getting your Graduation Packet soon. Thank you for allowing us to be your partners in becoming debt-free. If there is anything you need please feel free to contact us at (800) 655-6303.
Nov. 8th, 2019
Verified Customer
Review Source
Filipina Tejam
Freedom Debt Relief has did an excellent job In eliminating some of my debt. Although I am not done with my program but I already saw the progress of there work . Two of my debts have been resolved, and they are continuing working on some of my debts debt. I am so thankful enough because they make me feel not alone this time of my life. Thank you FDR.
5 years ago
Reply from Freedom Debt Relief
We are so thrilled to be part of the resolution to your debt, Filipina. We applaud each and every one of our clients for trusting us to be part of the journey towards a brighter financial future. If you ever need our assistance please call Client Services at (800) 655-6303.
Jul. 30th, 2020
Verified Customer
Review Source
Jim Gourgues
FDR has everthing it said it would do help me resolve my debt. They told me from the det go what I needed to do, what my creditors would most likley do, and what I should do. In less than a year 50% of my debt has been settled and I look forward to the rest also comming to a settlement. It looks like my 48 month settlement time line could be 12 to 18 month. .
5 years ago
Reply from Freedom Debt Relief
Congratulations on the amazing settlements you received, Jim! It's great to know about your positive experience with our program. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Nov. 9th, 2019
Verified Customer
Review Source
Angel Sandoval
The associate I worked with was very helpful and genuine in wanting to see what would work best for my situation. Everything was handled very professionally and explained clearly to me on how the process works. I am very pleased with the service I have received and I am glad to have graduated from the program. Thank you Freedon Debt Relief for making this go so smoothly and promptly, I appreciate all the help.
5 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us, Angel! We take pride in knowing we have a highly professional and knowledgeable team available to assist you on your journey to a debt-free future. Feel free to reach out to Client Services if you ever have any questions (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!
Nov. 7th, 2019
Verified Customer
Review Source
Karen Springfield, MO
Signing up is a good decision when you have overwhelming debt. They are a good company. There is no upfront money, you pay a percentage of what you have so it's great that you're not paying a huge chunk of your personal money up front. Their customer service was able to walk me through the hard times. In less than 6 months we've already dealt with all four of our credit card problems.
5 years ago
Reply from Freedom Debt Relief
Congratulations, Karen! You should be very proud of your accomplishments. We certainly are! We also appreciate you speaking so highly about our Client Services team and the level of customer service that's been provided. Thank you for recommending our program as well. Be sure to log into your Client Dashboard at to monitor every step toward graduation. Thank you for being the best part of Freedom Debt Relief!
Nov. 4th, 2019
Verified Customer
Review Source
Alvin Barstow, CA
I didn't want to worry about getting phone calls from my creditors that I didn't have enough money to pay for and they handled my issues. I'm almost done and it didn't take too long. I knew it was going to last a couple of years but it passed along as I made the payments. They're flexible on the times of payments and I was able to adjust my payment schedule.
5 years ago
Reply from Freedom Debt Relief
Congratulations, Alvin! You should be very proud of your accomplishments. We most certainly are! Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Nov. 4th, 2019
Verified Customer
Review Source
L. Atwell
They have worked well with my husband and I. They have been upfront and honest on how their program works and what is hard about it. FDR has already closed out several of our accounts and we have only been with them 5 months. They worked with us to get everything set up with the right account numbers so there would not be problems down the road.
5 years ago
Reply from Freedom Debt Relief
We value your feedback. We have an excellent team here at Freedom Debt Relief to assist you and are happy to help. We encourage you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Oct. 30th, 2019
Verified Customer
Review Source
Mary wohlschlag
debt relief has been fantastic. I wouldn't have water or electricity if it wasn't for Freedom Debt Relief. I live in Arizona desert where it gets extremely hot and not have air conditioning would have been devastating for me. Thanks to debt relief I've been able to have my air conditioning and be able to breathe easier thank you Freedom Debt Relief
5 years ago
Reply from Freedom Debt Relief
Our pleasure, Mary. Thank you for sharing the benefits gained from utilizing our services. Please let us know how we can continue supporting every step of your debt-free journey. Thank you for choosing Freedom Debt Relief.
Oct. 19th, 2019
Verified Customer
Review Source
Bianka
I've have had an excellent experience with Freedom Debt Relief! Customer service is always available to answer questions and very informative. It's also been so nice to not have to stress or worry about my debt and let Freedom Debt Relief handle everything for me. I would definitely recommend Freedom Debt Relief if your looking to consolidate your debt. The program is amazing.
5 years ago
Reply from Freedom Debt Relief
We appreciate your kind words, Bianka. It is so rewarding to hear about your great experience with our dedicated team! We will continue to work hard to provide you with the best service possible. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.
Oct. 15th, 2019
Verified Customer
Review Source
Lillie Greene
If I have a question or don't understand something, I call customer service and they are able to clear it up for me. I appreciate that they are professional. They're honest, they help me. I didn't understand the dashboard, but they walked me thoruhg it so now I can do it. I'm really so excited and grateful to them because they are clearing up my debt and improving my credit at the same time.
5 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
Thank you for your review, Lillie! We are happy we can be of assistance to you. We want all of our clients to know we are here to help every step of the way and want everyone to feel comfortable and confident with our program. Remember, you can also follow along with your program progress through your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Jun. 1st, 2020
Verified Customer
Review Source
Loria Letson
FDR Has been totally up front with all communications and has been very helpful with the entire program. I would recommend their services to anyone that needs help with extreme debts. They have and will take care of your problems If you need legal help they have a firm on hand to step in and take care of any and all your legal problems as needed. I have only had one duty to do and that was to make sure the monthly payment was deposited to my account with them. Which has not been difficult. Again I would feel great to turn anyone over to FDR anytime. They are great and get the job done.
5 years ago
Reply from Freedom Debt Relief
Thank you so much for taking the time to write a review, Loria! We encourage you to keep up the good work in furthering your success to financial freedom. Our team is thrilled you would recommend us to your friends and family. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at . Thank you for choosing Freedom Debt Relief.
Jul. 30th, 2019
Verified Customer
Review Source
Elizabeth
I've been with them before and they cleared up my debt previously and it was very easy and fast. Every time I call and have questions, they're right there. I even had a situation where I was going to be taking a lot of overcharge and they handled the whole situation and I had no problems at all. Very easy. Every time I call and I have to add something, it's no hassle. I'd recommend them to all the people to help them get out of financial difficulty.
5 years ago
Reply from Freedom Debt Relief
Hello there Elizabeth! We appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. We are glad we are able to assist you. If you ever need our assistance please call Client Services at (800) 655-6303.
Jul. 31st, 2020
Verified Customer
Review Source
Cara L
After careful and long research, I contacted Freedom and they took the time to give an excellent explanation of their program and how it would benefit me. They always answer my questions and go beyond by asking if I had any further questions and if I absolutely understood the explanation. They were very timely and kept me abreast of my progress and my goals. They thoroughly explained what the benefits were but they always explained what some of the challenges could be. It was a very wise and needed decision.
5 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback, Cara. We are pleased to know you were satisfied with the quantity and quality of information provided to you. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Jul. 31st, 2019
Verified Customer
Review Source
Maryann Carrollton, TX
I talked to one of the representatives and he explained the process fully so I felt comfortable going with Freedom Debt Relief. I have had support from time to time. It's easier to ask questions or notify them of some issue that I had and I got immediate responses. They seem to have covered everything. They are in the process of finishing my first debt and I look forward to finishing the rest of mine.
5 years ago
Reply from Freedom Debt Relief
Congratulations, Maryann, on the progress you've made along your Graduation Path! We could not be prouder of the hard work and dedication displayed on your part. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Jul. 31st, 2019
Verified Customer
Review Source
Anonymous Bonita Springs, FL
They're always extremely pleasant. They never make you feel like you're a bad person because of the situation that you got yourself into. There's not guilt or shame with all the stuff. They're always very courteous. It may just be my misunderstanding or maybe a lack of transparency but I don't understand the process but every two weeks I'm putting in two hundred and fifty dollars and I've been doing that now for almost a year and I haven't had any of my debts, even small ones consolidated.
5 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback, and we are always here to help! Negotiations are reliant on many things, some of which may need to be discussed. Please call Client Services at (800) 655-6303 if you are ever concerned about your account. Thank you for being the best part of Freedom.
Jul. 31st, 2020
Verified Customer
Review Source
Fernando Hemet, CA
I highly recommend Freedom Debt Relief to anybody that is going through some financial problems. I thought it was going to ruin my credit, which it did, but as I go along in the program it is becoming more stable and getting better. It doesn't ruin it as much as bankruptcy so I feel it is a good choice. I am happy with the program, there is real communication there. I feel I can breathe better and have less to worry about.
5 years ago
Reply from Freedom Debt Relief
We appreciate your great feedback, Fernando. It is always a pleasure to hear that we are meeting our clients' expectations. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.
Jul. 23rd, 2019
Verified Customer
Review Source
Mary
Freedom Debt Relief is very trustworthy. The people that work for the company are very professional and they handle everything with the common ease that calms you down. They are just an awesome company. I saw it advertised on Facebook and a lot of people gave it good reviews so I gave it a try and I am glad I did. They were very knowledgeable and I understood everything that was going on. Every time I have a problem, they solve it for me. It has taken pressure off me and it has been such a blessing so I can pay off my bills and then retire.
5 years ago
Reply from Freedom Debt Relief
Mary, we value your kind feedback! We love to hear about your experience and happy to be a part of your journey to being debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Jul. 22nd, 2019
Verified Customer
Review Source
Anonymous Mount Airy, NC
I was desperate, I didn't have enough to pay my bills and I was not working anymore and they helped me out. I am very relieved, I was getting to the point where I had nowhere else to turn and that's been lifted. Every time I talk with customer support, they are very pleasant and I've had no problems with someone making me feel like I am some horrible person because I need to do this.
5 years ago
Reply from Freedom Debt Relief
Thanks for your feedback. We are proud to know we are delivering great results for you. We will continue to work hard to make sure you reach your financial goals. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for choosing Freedom Debt Relief.
Jul. 23rd, 2019
Verified Customer
Review Source
Melanie Cape Girardeau, MO
I feel very good about the whole experience. I feel great that I am getting out of debt and getting my business back on track. I feel very relieved. They decreased my debt to a manageable amount and I will even be finished quicker than what their original estimate was. I had many questions at the beginning and was very nervous about doing something like this program and they were very patient with me and answered a lot of questions, helping me understand what the whole program was and how it worked. It made me feel a lot more comfortable about using the company.
5 years ago
Reply from Freedom Debt Relief
Thank you for the honest feedback, Melanie! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We know the beginning of the program can make some clients feel nervous, but we will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at . Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Jul. 23rd, 2019
Verified Customer
Review Source
Jane Jefferson City, MO
I highly recommend their services. I am very confident I will eventually be completely debt free. They've already negotiated with two of my creditors and that has stopped a lot of collection calls. Any time I have a question, their customer support is right there being more than helpful and pleasant to deal with. I've never had a bad interaction with any of their service reps.
5 years ago
Reply from Freedom Debt Relief
Thanks for the awesome review, Jane! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at . Thank you for being a part of Freedom Debt Relief.
Jul. 23rd, 2019
Verified Customer
Review Source
Flora Billings, MT
When my husband passed away, I had a lot of bills and I had never doe finances by myself and I panicked and called Freedom to get help. They were there every time I called, whether day or night, even if I was just feeling I needed reassurance or I had a question. The whole team is wonderful it doesn't matter who you talk to, they know your financial situation. I don't think I would have made it without them.
5 years ago
Reply from Freedom Debt Relief
Thank you, Flora, for taking the time to leave us a review! Our team takes pride in making sure our clients feel supported throughout the process and we look forward to assisting you further. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Aug. 5th, 2020
Verified Customer
Review Source
S.R. Grand Junction, CO
They've worked well with me and they've made it a very simple process to get out of debt. You have to make the commitment to yourself but they work well. The employees are very helpful but sometimes you don't get the answer you want, but they have a process and they take good care of you. I think they are trustworthy and I haven't had any issues with my information. I am very comfortable with my decision to sign up. I knew I would be taking a hit on my credit score at least for a while but not that I have paid of multiple accounts, it is improving every month.
5 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Lisa Morris Melville, NY
Excellent communication! They genuinely want you to be successful! We were in such debt, I was so stressed out. I couldn''t sleep at night and was sick to my stomach! Freedom Debt Relief took that stress away little by little. We learned to use our debit card instead of charge cards. The process was easy and customer service was there to help at any time every step of the way. We thank Freedom Debt for getting our lives back!
5 years ago
Reply from Freedom Debt Relief
We are so glad to hear about the peace of mind you were able to achieve, Lisa! Our team will be here for you every step of the way on your journey to a debt-free future. If you ever have any questions please reach out to us at (800) 655-6303 or jump on your Client Dashboard at . Thank you for choosing Freedom Debt Relief!
Jul. 18th, 2019
Verified Customer
Review Source
Joyce r
Overall I have had outstanding customer service and satisfaction. I did have to call to Defer-payments until a later date and the person I spoke with last time, well let''s kust say the first bad interaction. Hennessy I think. Kinda of scolding me d stated that I am in jeopardy to losing contracts which I get but she was condescending. I will have to defer two payment in August so I can pay my property taxes and she said I will be in jeopardy again very scolding. I get that she has to share but not in a very belittling manner. And I will be paying my property taxes.
5 years ago
Reply from Freedom Debt Relief
Thank you for your feedback, Joyce. We are so sorry to hear about the interaction you had with one of our Client Service advocates. If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or e-mail at (800) 655-6303 or . Thank you for choosing Freedom Debt Relief!
Jul. 3rd, 2019
Verified Customer
Review Source
Jemison
FDR assisted me to understand the program. Put the plan into play and I'm closer to being debt free then if I had tried accomplishing the journey on my own. Frequent updates with current/correct information. Timely advisement (s) of what I need to authorize to continue on the mission to be debt free. Website easy to navigate, read and understand. The checkered flag (to the finish) gets closer monthly. I'm happy!!
5 years ago
Reply from Freedom Debt Relief
Jemison, we admire your feedback and we are so grateful to be able to assist you in your journey towards your financial freedom! We are pleased to hear that your experience has been great. Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jul. 1st, 2019
Verified Customer
Review Source
Felecia & Kevin Ollila
I feel relieved. It has given me peace of mind. We signed up because our credit cards had grown exponentially and we wanted to get a handle on it. This helped us get a plain to get out of debt and there is a finite time so the end is within sight. With freedom we get frequent emails anytime we make progress on something. Customer service is able to answer any questions. They are super helpful and super fast and responsive.
5 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
Thank you for sharing the amazing experience you have had with our program, Felicia! We can't wait to see you achieve your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 29th, 2019
Verified Customer
Review Source
John McCune
They do exactly what they''re claiming that they''ll do for all of the Clients!! I''m not the kind of person to recommend products or services!! However, in this case I''d be doing a dis-Service by NOT Recommending '''Freedom Debt Relief'', as they have helped me tremendously and continue to do so. Please do yourself a tremendous favor by also getting the '''Legal Service Coverage'', I''ve also had to use them for an unexpected '''Creditor Lawsuit''!!!!
5 years ago
Reply from Freedom Debt Relief
We're grateful to be able to provide the assistance you were looking for to help achieve your goals of becoming debt free, John! We look forward to further helping to complete your journey to having financial freedom, and working with others you recommend our services to. Should you have any questions, please reach out to our Client Services department at (800)655-6303 or you can chat with us through your client dashboard at . Thank you for choosing Freedom Debt Relief!
Jun. 28th, 2019
Verified Customer
Review Source
Wilma
They're very trustworthy. They're always in touch with me and have worked with me. I haven't even been with the program a year and I've made great progress and settled three out of seven. It has been a big relied for me not having to worry about all the creditors calling me anymore. They're taking care of everything for me. If I had to do it over again I would definitely go with Freedom Debt Relief because they are the best company and I have already recommended them to several people.
5 years ago
Reply from Freedom Debt Relief
We appreciate your valuable feedback, Wilma, and congratulations on the settlements that have been achieved thus far! We strive to negotiate great settlements for you and we’re happy to hear that you’re pleased with your savings! Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or you can reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!
Jun. 25th, 2019
Verified Customer
Review Source
Kristopher
I heard about Freedom on the internet and I was struggling with credit card debt after I fell off the roof and broke my arm severely. They worked with me and helped me out. Anytime I had a question, no matter how big or small, they helped me out and were really quick in responding. They were on top of it, they would reply within an hour. I am glad I did it.
5 years ago
Reply from Freedom Debt Relief
It's great knowing our program has brought you peace of mind, Kristopher! We can't wait to settle your debt and help you achieve your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 26th, 2019
Verified Customer
Review Source
Michele
If people are head over heels in debt and don't want to file bankruptcy, this is a wonderful opportunity and it will help in the long run. It seems to be the easiest plan to use, they worked with me on the amount I needed to pay each month and they included legal fees in that totally fee. They are very professional and quick to negotiate on the customer's behalf. Customer support was able to answer all my questions and told me exactly what I needed to do. It was the best decision I made.
5 years ago
Reply from Freedom Debt Relief
It's great to hear about your positive experience with our program, Michele! Freedom Debt Relief is happy to take control of your debt and help you achieve a better financial future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 26th, 2019
Verified Customer
Review Source
Anonymous
Financially, I was getting into more and more trouble and I saw an article or an email and looked into it. They're really informative and explain every step of the way. When I have a question, I am able to get a hold of a representative immediately, I don't have to wait long to speak to a live person. They were very direct with what to expect. The program is very personal and straight forward.
5 years ago
Reply from Freedom Debt Relief
Thank you for your amazing review! We're here every step of the way to assist you along your journey. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 25th, 2019
Verified Customer
Review Source
Marty
The personal dashboard they provide allows me to go online anytime and look at the progress. Every time I take to them on the phone, they answer all my questions. They have a fee that they take out and they don't break it off in small payments like they do the other payments but other than that I have no problems. They are a good company and they do what they say but I wish the process was faster. The only negative thing is the creditors are still blowing up my phone.
5 years ago
Reply from Freedom Debt Relief
We're grateful to hear about your positive experience, Marty! Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 25th, 2019
Verified Customer
Review Source
Joel Orchard Park, NY
At the beginning it was stressful, receiving phone calls from creditor and seeing my credit score drop. But months later the phone started to slow down. I saw my first settlement then the next one etc... now I have more freedom since I put 11 accounts and 5 of then has been resolved. If I wouldn't had use this program i would have not been able to settle those account. Six more account to go and I'll be debt free.
5 years ago
Reply from Freedom Debt Relief
Congratulations on your settlements Joel! We appreciate your valuable feedback, and are happy that we have been able to assist you on this journey to becoming debt free. Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or you can reach out through your client dashboard at . Thank you for choosing Freedom Debt Relief!
Jun. 21st, 2019
Verified Customer
Review Source
David Ramsey
The settlements started happening much sooner that I thought they would! I have been very satisfied with the communication with FDR on any progress made. My dedicated account is easily accessed and provides me with all the information I need to know where my money is going. Freedom is very transparent and professional - an absolute joy to work with!
5 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback, David. We are thrilled to hear of your satisfaction with our hard work. We take pride in our clear and open communication with our clients. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Jun. 12th, 2019
Verified Customer
Review Source
Yolanda Caro
I was very stressed on how much I owed on credit cards, interest was just getting higher and balance wasn''t getting lower, so Thanks to Freedom Debt Reliief. I no longer have the stress one payment a month and they deal with credit company, they explained in detail and very helpful with my questions, I''m so Happy that in 4 years I''ll be debt free
5 years ago
Reply from Freedom Debt Relief
It's very rewarding to hear that our program has brought you peace of mind, Yolanda! We are confident you will soon obtain financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 14th, 2019
Verified Customer
Review Source
Catherine Peters
It was as easy as 1-2-3 to talk to a rep and get signed up for this program. This program has stopped the calls and the letters from my creditors which i enrolled in the program. All associates that I have had contact are the politest and most friendly people, always willing to help and I can't say that I've never gotten satisfaction when I call or email them with a question or problem. I definitely recommend this program to anyone that is in need of help paying off bills. It's working for me. So easy to do and help is there every step of the way.
5 years ago
Reply from Freedom Debt Relief
We're happy to hear our program has brought you peace of mind, Catherine! We will continue to support you every step of the way. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jun. 5th, 2019
Verified Customer
Review Source
Linda Spurlin-Dominik
Experience with Freedom Debt Relief (FDR) has been outstanding. From the beginning everything has been explained in detail, the dashboard has kept me up to date on what is going on. Since the beginning as of May 2014 there has been constant communications via Email as to each account's status, settlements including the amount settled, and when it has been completely settled. The Customer Service Specialists are professional, knowledgeable, and always able to answer any questions or requests for clarification on a specific subject, and have treated me as an individual.
5 years ago
Reply from Freedom Debt Relief
Thank you, Linda, for providing us a detailed feedback on your experience with our program thus far! We want all of our valued clients to share the same experience and service you have received. Thank you for choosing Freedom Debt Relief to assist you! Please reach out to our Client Services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Jun. 6th, 2019
Verified Customer
Review Source
Jennifer Cowan Bixby, OK
It was great, excellent with my first two accounts. I felt as though I had to call repeatedly about the third account to see why there wasn't any progress. I had over 1/2 the amount owed in my account and still no progress towards a settlement. You then hired a third party to settle my account. It was paid off end of April, yet you still have my $433.02! I'll have to make another call. I also never received the 'Congrats! You've paid your debt' emails'. I received one the first two times I paid off accounts.
5 years ago
Reply from Freedom Debt Relief
Dear Jennifer,
We apologize for any frustrations you may be experiencing regarding our negotiation process and if there has been a delay with receiving your graduation packet. We would be more than happy to review your account and reach out to you to make sure your concerns get resolved. We will be sending you a private message as we need your contact information to be able to locate your account. Thank you for your time!
We apologize for any frustrations you may be experiencing regarding our negotiation process and if there has been a delay with receiving your graduation packet. We would be more than happy to review your account and reach out to you to make sure your concerns get resolved. We will be sending you a private message as we need your contact information to be able to locate your account. Thank you for your time!
Jun. 6th, 2019
