Freedom Debt Relief
9.6
Overall Score
9.6
Overall Score
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Verified Customer
Review Source
RKE Winkle
I never thought about debt relief until one of FDR's cust serv people contacted me and explained their product. I'd been struggling with credit cards but their help sounded as if I could do better. I turned my CC debt over to them, followed their directions about interacting with my creditors. It was hard not making the monthly payments, waiting on the companies to settle. I started increasing my monthly payments to FDR to shorten the 48 month payment time frame. I hope to shorten the payment time to FDR even more in the near future. The CS people are always very nice and answer any questions or concerns. It seems to be a solid way to reduce CC debt so far. They offered a bank loan so I could make sure all my repayment monry was in the pot , perhaps they could secure settlements quicker, I refused that as i didnt want any further debt. Nothing further was said.., no one badgered me. I'm only part way though my settlements. So far so good. Ask me in anither year. Yes I'll recomment the services of FDR to anyone.
6 years ago
Reply from Freedom Debt Relief
We're glad to hear you're having so much success in our program. Congratulations on taking the initial leap toward your financial freedom. We are grateful to know you now have a brighter outlook on your financial future. Thank you for complimenting our level of customer service as well! We hope to continue providing you with amazing experiences. Thank you for choosing Freedom Debt Relief to obtain your financial goals!
Apr. 4th, 2019
Verified Customer
Review Source
Rhonda Broken Arrow, OK
Every time I call they have a solution to whatever the question is and whatever the problem is. We already have two of my debtors that I havve payments going to them to negotiate. When I've sent them an email and within a day or two they have responded back and tell me that they have received my email and I think that's very important that they keep the communication going. Everyone that I've come in contact with on the phone, email, or whatever the contact is, it's been very positive.
6 years ago
Reply from Freedom Debt Relief
We assure you that you'll always be informed of your progress, Rhonda! We're here to help and we're proud of the success you've seen thus far! Keep up the great work and please don't hesitate to reach out to us any time you may have questions or need assistance with your account! Our client services team can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Karen Rigby, ID
They've always been really good to help me and make the right decisions. They just have really been good to us. They're just really good on wha tthey do. They saved us almost ten thousand dollars worth of interest on the loans and the bills. They really are interested in helping people to get to the point where they're out of debt. Even when I ran into a problem when I had to not take the money for the payments that month, they were always really positive about it.
6 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to write us a fantastic review, Karen! Your savings thus far has been absolutely phenomenal and we're looking forward to your continued success with our program! Keep up the great work and please don't hesitate to reach out to us any time you have questions about your account. Our client services team can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Leonard Buffalo, NY
The money they ask for is very very reasonable. They explained everything and how they did it at the beginning. I've been with them for five years I think it is and everything they said and that they were going to do is what they have done. If they need to change something, they explain it to you and what would happen if they changed it and how it would interfere. They were very very informative. They're the best. They do what they tell you they're going to do and they stand behind it.
6 years ago
Reply from Freedom Debt Relief
We always have your best interest in mind, Leonard! We're here for you any time you have questions or need assistance with your account! Our client services team is in-house seven days a week and they can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Hilda Williamsburg, VA
First of all, speaking with the salesman to get started, I was really kind of skeptical because I never had done anything like that and I got real comfortable talking to her and she explained it so well. If I have any questions about anything that's going on, she was just always there and always kind and remembered me and so pleasant. The communication has been great and I've saved money already and should be over about halfway through the program.
6 years ago
Reply from Freedom Debt Relief
Thank you very much for your thoughtful review, Hilda! We're so glad to hear that your debt consultant was attentive to your needs! Did you know that we also have a helpful client services team that's in-house seven days a week? They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Anonymous Waterford, MI
They call me and they don't treat me like I am not a good person because I've got into a hardship. They treat me with dignity and respect and help me and guide me in a good direction that I need to go to resolve this situation. They have a wonderful website with the dashboard that I can go and monitor my progress daily. They encourage me to always keep checking and watch the progress as well.
6 years ago
Reply from Freedom Debt Relief
We all understand that financial hardships can happen to anyone and we're here to step in and help. We're on your side each step of the way and any time you have questions for us, please don't hesitate to contact our client services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Keep up the great work and thank you for being a part of Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Ronald Yonkers, NY
When you call in, the representatives are very knowledgeable. The people are very friendly and they answer all questions that you present to them. I'm very pleased with the result. After something came up and I needed to have an extension, they would accommodate me and when I called for an additional payment, they would accommodate me and their service is excellent. I have been with them for over twelve months and I've made over twenty five payments and they've settled three accounts.
6 years ago
Reply from Freedom Debt Relief
Thank you for your review, Ronald. At Freedom Debt Relief, we have very educated Client Advocates that are pleased to answer any questions or concerns you have. We are very proud of your success and we are looking forward to your graduation! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 28th, 2019
Verified Customer
Review Source
Alison
I looked into several different companies and decided that Freedom Debt Relief would be a really good choice for me. My whole experience has been positive and exceeded my expectations and I would do it again if I had to. They are fast and thorough and the settlements have been good. I am totally comfortable with it. They are always available to me and give me very thorough and concise replies to my questions.
6 years ago
Reply from Freedom Debt Relief
Thank you, Alison, for your amazing support and compliments you give to our company! We couldn't have done it without your hard commitment to our program. We look forward to watching you become financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 26th, 2019
Verified Customer
Review Source
Joshua
Freedom Debt Relief keeps you updated by the minute when there is a settlement. They are very honest and persistent and they made me feel very comfortable. They were very professional and quick. I was expecting to get things done a little quicker because I am on disability, I thought we would be able to leverage being that but I am satisfied with their work.
6 years ago
Reply from Freedom Debt Relief
Joshua, we're so glad to hear that the important communications you are receiving are helpful for you. We look forward to continuing to assist you in getting debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 26th, 2019
Verified Customer
Review Source
Phyllis
I am one hundred percent happy with my decision to sign up with Freedom and I have finally arrived at my graduations point so I thank them very much. I feel like the weight of the world has been lifted off my shoulders. They were always willing to discuss my account and work out any issues and would call with any possible settlement. They were very good about keeping me informed.
6 years ago
Reply from Freedom Debt Relief
Thank you, Phyllis, for your spectacular feedback! We celebrate with you as you have completed the program and are debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 26th, 2019
Verified Customer
Review Source
Diane Pederson
Freedom Debt Relief is very efficient and quick. They have settled just about all of my creditors. The ones that they haven't settled with are in negotiations. And once they are there it takes hardly no time to get it settled. They are avery good company and trustworthy . The people that work there are very helpful and friendly. They are willing to help whenever you call.
6 years ago
Reply from Freedom Debt Relief
It is our pleasure to accompany you on this journey, Diane. Congratulations on how far you've come in our program. We could not be any prouder of your efforts and hard work. Please continue to call or email client services with questions about your account. Thank you for choosing Freedom Debt Relief!
Mar. 26th, 2019
Verified Customer
Review Source
Jeremy Torrence
Freedom Debt Relief has so far delivered on the things that they promised. My wife and I started an account with them last summer and 7 months in they have already negotiated settlements for 3 of our 8 accounts. Their customer service department has always been helpful and polite even when we had an unexpected expense which caused us to have to skip a payment I called them up and they helped me postpone my payment.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experiences with us. We're glad to hear that client services has provided you with terrific service. The greater reward is knowing we were able to come up with a solution that worked for you. Please continue to call or email client services as other questions come up. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Mar. 26th, 2019
Verified Customer
Review Source
Elizabeth Couch Evarts, KY
Signing up with FDR immediately lifted a huge weight off our shoulders! Debt is very stressful and intimidating but they eased my mind with their knowledge of what was happening and everything they said turned out to be true! Anytime I had questions I could call or email and always got a response. My debts are settled now and I don't have any regrets.
6 years ago
Reply from Freedom Debt Relief
Debt is stressful and intimidating, Ms. Couch. We couldn't agree with you more on that. However, we are so very proud of your progression with us! You have done an absolutely amazing job remaining committed to our process and progressing along your graduation path. Fantastic job! Did you know that we offer a referral bonus? Feel free to contact client services at (800)655-6303 or via email at for further details. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Mar. 19th, 2019
Verified Customer
Review Source
Erin New Palestine, IN
FDR is very easy to contact. There's always a live person that you can talk to. Everything with that program is very efficient and they're good about letting you know what the next steps will be and give you advice on how to get things taken care of sooner. It's probably the best decision I could have made in my circumstances. They've been a really good service and I highly recommend them.
6 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to write us a wonderful review, Erin! We're here to support you at each stage of your program and any time you have questions for us, please don't hesitate to reach out! Our client services team is available seven days a week by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Mar. 15th, 2019
Verified Customer
Review Source
Judith San Bernardino, CA
Every time I call or have a questions, they always answer it or find out and call me back and give me an answer and response. They get back to me right away. They worked on my problem right away. They started figuring out how to take the easiest one to pay off first and get rid of them so that we can concentrate on the bigger ones later on. The only concern that I have is that I hope I don't have to pay taxes on what I'm saving.
6 years ago
Reply from Freedom Debt Relief
Thank you for your great feedback about our client services team, Judith! We work hard for our clients and we're proud of the work that we do! If you have any questions for us about your account, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Mar. 15th, 2019
Verified Customer
Review Source
Rena Hamblin
Everyone I have worked with at FDR has been friendly, courteous, and compassionate. They have not made me feel stupid or like I'm a failure because of my current financial situation. This is the first time I have ever utilized an organization such as FDR and they have made the experience as pleasant as possible for this type of situation. I had prayed and asked God to help me make the right decision after I had already made a lot of wrong ones and I feel like He lead me to FDR. I am thankful!
6 years ago
Reply from Freedom Debt Relief
Hello Rena,
Thank you for your wonderful feedback. We are very pleased to hear of your fantastic experience with our Client Advocates and we are looking forward to seeing your success in the future. Keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your wonderful feedback. We are very pleased to hear of your fantastic experience with our Client Advocates and we are looking forward to seeing your success in the future. Keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 14th, 2019
Verified Customer
Review Source
Ann
The woman I spoke to was really awesome on the phone and she assured me that it's very easy to get in to and it's been I think over a yeaer now and I'm super happy with it. Anytime I've had questions I was able to reach somebody on the phone and almost immediately during their office hours. Also the chat feature on the website on the dashboard is really helpful too. They've always been nothing but nice to deal with. It was super fast and super easy. Everytime I got a settlement alert instead of having to be on the phone at my job. They are really willing to negotiate on your behalf.
6 years ago
Reply from Freedom Debt Relief
What amazing feedback. We cannot thank you enough for sharing. It's extremely rewarding to hear you've had such a great experience while enrolled with us. Great job utilizing your resources to stay on top of your account details. We also appreciate you complimenting our staff in client services. It is our pleasure to accompany you on this journey. Keep up the great work and thank you for choosing Freedom Debt Relief!
Mar. 11th, 2019
Verified Customer
Review Source
Christine Mountain Home, AR
I was looking for a place that would give me a good payment that would not strain my budget and they did a real good job giving me a payment I could handle. They've always been very friendly and they've always answered my questions when I emailed or talked to them on the phone. I'm really pleased with their services and I'm very glad to continue with them.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing, Christine, as these are all wonderful things to hear! We're so glad to know how pleased you are with our service. Our goal is to consistently provide you with an excellent customer service experience! Keep in mind you can also chat with a live advocate when logged onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Dale Woodbridge, VA
They've been pretty good and have responded to almost everything with a reasonable amount of time. Sometimes there's a little confusion with multiple messages about the same thing, but for the most part when you reach out directly, they do a good job of trying to straighten everything out. They've actually completed everything they said they would get completed.
6 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Dale. We apologize for any confusion caused by multiple alerts. We've worked really hard over the years to consistently improve how we communicate with our clients. Thank you, again, for your feedback! Please continue to contact us in client services anytime assistance is needed regarding your account. Thank you for being the best part of Freedom Debt Relief!
Mar. 11th, 2019
Verified Customer
Review Source
Donna Huntington Beach, CA
I like the way they do things. It's very efficient and they just take care of things in a business like manner. Once you get started you pretty much don't have to worry about it anymore. They just take care of everything. They're very polite and very nice and they don't bother you. There's always someone you can call and get ahold of. It's a very good operation. They keep you updated constantly.
6 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Donna. Thank you for sharing the positive experiences you've had since enrolling with us. Our goal is to provide our clients with a world-class customer service experience each and every time. Please continue to contact us as other questions come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Mar. 12th, 2019
Verified Customer
Review Source
Irene Hollister, CA
They're always on top of things and let me know when something changes or if something's going on and they inform me right away. The service is excellent. They really work with me to get this taken care of and they have saved me a lot of money in interest. The people that I worked with are very friendly and very very efficient and they treat me like a human being. They're very accommodating and I think the staff does a wonderful job.
6 years ago
Reply from Freedom Debt Relief
Dear Irene,
We really appreciate your outstanding feedback! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Thank you for trusting us to lead you to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We really appreciate your outstanding feedback! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Thank you for trusting us to lead you to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Ian Reese Milford, UT
Everytime I call, I get an actual person and they don't have to transfer me from person to person. The person that I call knows the answer to my situation and can help me right away. There is a realy person, it's not just a machine. They're able to do exactly what they promised when I signed up. I just wish that I would have done it sooner. I was apprehensive at first but now that I've been in it for a couple of years I am satisfied and just wish that I would have done it sooner.
6 years ago
Reply from Freedom Debt Relief
Ian, we're glad you joined our program when you did. Your review brings us joy and keeps us going. We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Earl Berkeley, CA
They support you all the way. They give you all the information on how they can help you and proceed to help you. When they tell you they're going to do something for you, they absolutely do it. They create the best situation for you. They are the best. They let you know every step of the way what is going on. They are totally the best. Everyone there is absolutely professional, nice, personable, and just pleasing to know the company is out there and they do what they can to help you. I wish more companies were like Freedom Debt. My experience I had with them was absolutely fantastic.
6 years ago
Reply from Freedom Debt Relief
This is an amazing review, Earl! We absolutely support you at Freedom Debt Relief and we will continue to have your best interest in mind. We are thrilled to hear about your experience and we wish you the best in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Joan C. Tavares, FL
They keep you informed and do what they say they're going to do. It relieves your mind to know somebody is working on this and professing. They're accomplishing their goal which is my goal. They are progressing as long as you pay every month and they take out a certain amount of money from your funds and set it aside and that's the money they use to negotiate with the creditors and they do a very good job of it too. Everything seems to be going along very nicely and the goal is being reached.
6 years ago
Reply from Freedom Debt Relief
We appreciate your review, Joan. We are thrilled to ease your mind while you become debt free and we will continue to assist you through your graduation. Success is coming your way soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Kevin Rolesville, NC
Their customer service is always available. There is never a wait time. They always answer your questions very thorough. They'v very knowledgeable and detailed. They don't have a problem when it comes to answering your questions. They are very personal and they really care about the customers and clients. Honestly, it's one of the best customer supports that I've experienced. What they say about the company is actually true. They're going to keep you in the loop and not leave you outside.
6 years ago
Reply from Freedom Debt Relief
We are happy to see your wonderful feedback, Kevin. We strive to provide excellent customer service and we will continue to answer any questions or concerns you have very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Mar. 12th, 2019
Verified Customer
Review Source
Lynda Brooksville, FL
There's always somebody there from customer support. They don't put you on hold and they actually ease all your problems with simple answers. They are very good. I had my first debt cleared a lot quicker than they had estimated. I'm very happy with it. It actually sayves me money and they do the negotiating with the company so I basically just sit back and let them do the work. Everybody has been fantastic. From the first call, everybody has been really wonderful.
6 years ago
Reply from Freedom Debt Relief
Thank you for your feedback, Lynda. At Freedom Debt Relief, we strive to provide outstanding customer service and professionalism throughout your graduation and we are thrilled to hear of your experience so far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 27th, 2019
Verified Customer
Review Source
Karen De Queen, AR
Every time the customer service ever contacted us or we contacted them, they were more than helpful and were tremendously very kind to us. Everything that was ever done, they made sure they contacted us and let us know everything that was going on. We just appreciate everything they've done for us and they've been very helpful to us and we would recommend them to anyone that was in any kind of financial need.
6 years ago
Reply from Freedom Debt Relief
We're happy to provide you with the service you need to reach your financial goals, Karen! Our team is always on your side and please continue to reach out to us any time you have questions about your account. Give our client services team a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Feb. 27th, 2019
Verified Customer
Review Source
Sehiza Clayton, NC
It is a really excellent service. I would recommend it to anyone that goes through hard times. I finally got peace of mind that I am not going to make anymore mistakes financially and they really showed me the way to get rid of overall debt. I appreciate the customer service, everybody that I worked with was really excellent. From the beginning everybody was really supportive and knowledgeable.
6 years ago
Reply from Freedom Debt Relief
It is our pleasure to provide you with an option to resolving your debt, Sehiza. Congratulations on completing our program! We wish you nothing but the brightest financial future! Thank you for choosing Freedom Debt Relief as a guide to getting you here.
Feb. 25th, 2019
Verified Customer
Review Source
Robert Billings, MT
"Everyone is so nice and helpful. If we have a question, we know someone will be there to help us. We are so thankful for the help we’ve been given. We ere is debt pretty deep.
We were both wondering what we were going to do. We are both retired. I’m 76 and my husband is 78. We just had to find a way to get our bills paid. We’ve learned to do without, a lot. It hasn’t hurt us a bit. We thank Freedom Debt Relief.
Robert and Sharon Wilson
6 years ago Edited January 10, 2024
Reply from Freedom Debt Relief
This is great feedback, Robert! We are very happy to take control of your debt and we will continue to do our best in resolving all of your accounts. We also would be very pleased to see you recommending Freedom Debt Relief to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 25th, 2019
Verified Customer
Review Source
Lana Jill Akron, OH
When I spoke to the young man at Freedom, I was very impressed with what he told me they could do. We had a couple bad years and some tragedy in the family which had gotten us in some financial trouble. We have been with them several years now and my debt is coming down faster than I could have ever done on my own. I have only had to call customer service a couple of times and they were always there and if they couldn't answer my questions, the representative called me back in the same day.
6 years ago
Reply from Freedom Debt Relief
Good afternoon Lana,
Thank you for your positive feedback and response. We are pleased to hear about your wonderful experience with Freedom Debt Relief and we will continue to inform you about any changes made to your program. We are very proud about your use with the Client Dashboard as well. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your positive feedback and response. We are pleased to hear about your wonderful experience with Freedom Debt Relief and we will continue to inform you about any changes made to your program. We are very proud about your use with the Client Dashboard as well. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
Verified Customer
Review Source
Sandra Jacksonville, FL
I was having problems after my mother passed away and I had a lot of bills from taking care of her and I am very happy with my decision to sign up. I would highly recommend it. I am about halfway there and they have already taken care of a lot of things. They helped me throughout it and I had a couple of problems last summer where someone tried to file a suit against me and they worked with me and put me in touch with a legal agency and it was resolved.
6 years ago
Reply from Freedom Debt Relief
Hello Sandra,
Thank you for your outstanding feedback. We are very proud of your success thus far and we are excited to see you complete our program. We are also very proud of you using the Client Dashboard, keep up the great work. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your outstanding feedback. We are very proud of your success thus far and we are excited to see you complete our program. We are also very proud of you using the Client Dashboard, keep up the great work. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
Verified Customer
Review Source
Merav Neosho, MO
I have already recommended it to a friend. After I saw the ad for them on the internet, I contacted them by phone and their representative was very professional and very knowledgeable. I have never had to wait long to talk to customer support and I have never been disappointed with the person I was speaking with. Sometimes I think the fee is a little steep but they let you know up front about how everything is going to be.
6 years ago
Reply from Freedom Debt Relief
We hope to continue surpassing your expectations, Merav, Thank you for sharing the positive experiences you've had with us. We also appreciate you complimenting the service that's been provided by our advocates. Please continue to contact us at (800)655-6303 or via email at anytime there's a question or concern regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals! Here's to a debt-free future!
Dec. 11th, 2018
Verified Customer
Review Source
Hugh
I would recommend it to anybody. I needed help and couldn't do it by myself and I was lucky and they were there. They have been like a second family to me. I saw it happen within a week. It was like somebody took a load of brick off my back and I could breathe again. It was a life saver. They answer phone calls, I am not on hold for half an hour and hey truly care about what's going on with my finances. It is nice to have somebody looking after me.
6 years ago
Reply from Freedom Debt Relief
We appreciate the recognition, Hugh! The Freedom Debt Relief team is always here for you when you need us, and you'll always be the first to know when we have a settlement pending your approval. Please continue to contact our world class client services team when you have questions about your account!
Sep. 12th, 2018
Verified Customer
Review Source
Anonymous
I had read some good things about freedom and I was impressed by the salesman that came to my house. I don't have to worry about money with them. I think what they do is good. I am pleased with the way they get in and negotiate down what you owe to creditors. They really work hard with me and have been very communicative with what they are doing and we ae starting to pay off bills.
6 years ago
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief! We're thrilled to have you aboard. Thank you for sharing the many benefits you've experienced since enrolling with us. Keep in mind you can view the details of your account at any time by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Feb. 26th, 2019
Verified Customer
Review Source
Susan
Their website is very user friendly and they always return your phone calls and emails right away. They notify you on your settlements. They know the time table that they need to use to get you the best deal. At first I didn't want to use them because I did not think they were a real program but I was not pleased with the customer service of another debt management program. If you are patient and let them work on your plan they will move things along quickly and they will try to get your credit score up within six months.
6 years ago
Reply from Freedom Debt Relief
You had every right to be skeptical in the beginning, Susan. However, we cannot help but to be thrilled that you decided to move forward with our program! It's so rewarding to know you feel comfortable navigating your client dashboard. We also appreciate the confidence you have in our negotiation efforts. Thank you for allowing us the opportunity to service your financial needs and thank you for being the best part of Freedom Debt Relief!
Feb. 26th, 2019
Verified Customer
Review Source
Tanya
I saw an ad on TV and I really wanted so see what they were talking about. They seemed to be really good so I signed up. I have been with them a year now and I am completely satisfied. I would recommend them to anybody who needed relief from their back. Customer service is truly excellent, any concern I had, I go the answers right away. You can see where you are as far as paying off your debts on their dashboard so I know where my money is going. I see the results. I am thankful for this service.
6 years ago
Reply from Freedom Debt Relief
Dear Tanya,
We can't thank you enough for all your positive feedback and support you give to our company! You're truly an example of the trust and commitment you have given to our program. We want all of our valued clients to share the same experience and service you have received. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We can't thank you enough for all your positive feedback and support you give to our company! You're truly an example of the trust and commitment you have given to our program. We want all of our valued clients to share the same experience and service you have received. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 26th, 2019
Verified Customer
Review Source
Kathleen Curtis-Ames
Initially I was hesitant but they made it really easy. They explained everything and their app on my phone was easy to use. It simplified everything for me because I just set up my automatic payment to them and they took care of all the accounts. They were aggressive in contacting me debtors and as soon as they came up with an offer the would send me an email. Most of the time when I emailed them, they emailed me right back.
6 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Feb. 27th, 2018
Verified Customer
Review Source
Tuesday Renee Trusdle
The customer service gets right back to you. There's not even an hour delay in the time that they get back with you if you have any kind of issue or concern. They immediately get right back to you. I think that sometimes when I get letters from the debtors, they already have one picked out that they're going to pay off. I wish they would pay them off differently. The people that you talk to are very very kind and they listen to your whole situation before they take into consideration the things that you have to sell.
6 years ago
Reply from Freedom Debt Relief
We appreciate you speaking so highly of our advocates in client services, Tuesday. Thank you so much! When it comes to negotiating your debt balances, please know our negotiators always have our clients' best interest in mind. Negotiators utilize different strategies and techniques when it comes to settling a balance. However, if you ever have any questions at all about your account, never hesitate to reach out to us! We're here 7 days a week to support your journey. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Feb. 22nd, 2019
Verified Customer
Review Source
Nancy Youngs
They've always been very helpful to me. I'm very pleased with the way they've handled my debt. They're just very efficient at handling it and within just a short amount of time, I'm down to just one credit card and I started out with five. They're always helpful when I call. Somebody answers the phone, it's a human and not a robot and I appreciate that.
6 years ago
Reply from Freedom Debt Relief
Thank you for the positive feedback, Nancy. Congratulations on the amazing progress you've made in our program! Keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!
Feb. 22nd, 2019
Verified Customer
Review Source
Robert Renner Kulpmont, PA
They keep in contact with you at all times. They let you know if there's any changes with your credit and everything like that. If they need you in any way, they always get in contact right away. It's been the greatest experience I've had. I can't be happier. They found all the right paths for me to take, My credit score was so bad it was off the charts and now it's starting to gain momentum and it's just going up and up and up. They took in consideration how much I made and they gave me a payment plan that was easy for me to make the payments.
6 years ago
Reply from Freedom Debt Relief
We're thrilled to hear how pleased you are with our service, Robert. Thank you for sharing! Congratulations on successfully completing our program. We wish you the best and brightest financial future. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!
Feb. 22nd, 2019
Verified Customer
Review Source
Nikia and Adriane Wimberly West Palm Beach, FL
The representatives are excellent. They answer all your questions and help you with your fears. Everything that we needed, they provided help so we're extremely happy. In the period in which they did it was amazing. Almost daily I received something from them. Everything was just great. The efficiency of the communication that they maintained with us.
6 years ago
Reply from Freedom Debt Relief
Hello Nikia and Adriane,
This is excellent feedback! We are very glad to have you enrolled in Freedom Debt Relief because we want the both of you to have financial freedom. We will continue to provide you both with the utmost customer service, and we want to minimize the number of creditor calls you receive. Congratulations on your program's success thus far, keep up the excellent work! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
This is excellent feedback! We are very glad to have you enrolled in Freedom Debt Relief because we want the both of you to have financial freedom. We will continue to provide you both with the utmost customer service, and we want to minimize the number of creditor calls you receive. Congratulations on your program's success thus far, keep up the excellent work! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Oct. 7th, 2018
Verified Customer
Review Source
Anonymous Winchester, TN
The customer service really stood behind me with my issues. They keep you informed and they're always eager to answer any questions if you make a phone call to them. I feel actually relieved, they've helped a lot. I just like the customer service and their eagerness to help. They help you find the right person to talk to about any problem, legal or otherwise.
6 years ago
Reply from Freedom Debt Relief
We appreciate your wonderful feedback regarding our team! We take pride in providing world-class customer service to our clients and we're always here for you! If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Aug. 6th, 2020
Verified Customer
Review Source
Anonymous Traverse City, MI
The customer support always responds well. When I contact them with a problem, there's not any pressure put on you. It's just all very accommodating. They contact me by email. It was just very easy and right there but not overwhelming. They contacted me only when it was necessary. I think it's a very easy program to cooperate with and you can see what's going on usually on the website. If you have any questions, you can call and I've always gotten great responses when I've called with questions.
6 years ago
Reply from Freedom Debt Relief
We appreciate your excellent detailed feedback about our company! Our job is to make sure our clients are feeling valued, welcome, and confident in their debt relief program. We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 21st, 2019
Verified Customer
Review Source
Elaine Avon Lake, OH
I had heard nothing but good things about them and I saw them on Shark Tank so I went with them. They are very good at what they do. They are understanding and they make sure you understand every part of the program. I have talked to probably 10 different people and they were all the same. I think they are a fantastic group of people that are helping other people.
6 years ago
Reply from Freedom Debt Relief
Dear Elaine,
We admire your charming feedback about our company! It's so thoughtful for you to provide us with an incredible review to show others our commitment to our clients and how we make this a great experience for them. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We admire your charming feedback about our company! It's so thoughtful for you to provide us with an incredible review to show others our commitment to our clients and how we make this a great experience for them. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 15th, 2019
Verified Customer
Review Source
Kellie
I wish I would have done it sooner, it has been a relief and I am not worried about bills much. It is simple and very easy for me. Freedom Debt Relief makes it so you don't get those harassing phone calls, emails, and letters. They take away the pressure and they help you cut down your debt. They are very attentive. They answer all my questions and are quick to respond and never make me feel like I am bothering them.
6 years ago
Reply from Freedom Debt Relief
Hello Kellie,
We admire your powerful feedback about our company! We're so thrilled to hear how successful your program has been for you and we will continue to show you amazing results. We're rooting for your all the way! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We admire your powerful feedback about our company! We're so thrilled to hear how successful your program has been for you and we will continue to show you amazing results. We're rooting for your all the way! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 15th, 2019
Verified Customer
Review Source
Danette Beard
Every Time I've called, the customer service has been helpful and answered all my questions. I got out of debt because they negotiated with the creditors and did things that I wouldn't have had the ability to do. The only negative thing I would have to say is that I referred my sister and my brother-in-law a while back and I never got the referral money I thought I was supposed to be able to get.
6 years ago
Reply from Freedom Debt Relief
Thank you so much for the positive feedback, Danette. It is rewarding to know we were able to provide you with a pleasant experience in our program. It's even more rewarding to know you have successfully regained control over your finances! This is terrific news and we cannot thank you enough for sharing it. Please continue to reach out to us in client services with any questions or concerns that come up for you. Congratulations on all of the success you've had with us. You are well on your way to becoming debt free. Thank you for choosing Freedom Debt Relief as a guide to getting you there!
Nov. 29th, 2018
Verified Customer
Review Source
Cheryl Harmon
Anytime I call them for any information, they've always been very helpful. They've always known and had an answer immediately. They haven't had to go look for anything. They send me updates constantly and call me to make sure everything's okay and if there is anything they can do for me. They're just very helpful. I know this probably is not their fault but it takes a little longer than I thought it was going to take to get everything settled. It matters how much money you're putting into your account and how they can settle things, I just wish they could go faster.
6 years ago
Reply from Freedom Debt Relief
Thank you so much, Dorothy, for providing impressive feedback about our client service department! Our goal is to make sure our clients are feeling valued, welcome, and confident in the program. We look forwarding to providing you with customer satisfaction. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 13th, 2019
Verified Customer
Review Source
Carolyn Feeley
They're constantly keeping in touch with me and I have the ability to also go in and look at my account and see what's going on. They seem to be on top of everything and keeping me up to date. So far so good. I am not being hounded with telephone calls if you follow their instructions. People are getting in touch with Freedom Debt Relief rather than me.
6 years ago
Reply from Freedom Debt Relief
Hello Carolyn,
We greatly appreciate your positive review. We are glad to hear you enjoy the Client Dashboard because this is a very effective tool while becoming debt free. We are happy to take control of your accounts and leave you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We greatly appreciate your positive review. We are glad to hear you enjoy the Client Dashboard because this is a very effective tool while becoming debt free. We are happy to take control of your accounts and leave you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Feb. 13th, 2019
Verified Customer
Review Source
Melissa Thomas Mabelvale, AR
The questions I had, which was a lot, were answered professionally and to where I could understand. It wasnt just one person I talked to. They were all AMAZING in setting me straight. I thank you for all you have done, and are doing still. I am grateful for everything, because of my impending divorce, and not being able to pay for all. And the fact that I have already been sued once because of a debt relief company. I was very skeptical when I first came to the freedom company. May God bless you ALL !
6 years ago
Reply from Freedom Debt Relief
It is our pleasure, Melissa, to answer any questions you have about our program and your account. Congratulations on the tremendous amount of success you've had with us. Thank you for sharing how well you've been serviced by each and every advocate that has assisted you thus far. We hope to continue surpassing your expectations when it comes to our level of customer service. Keep up the excellent work and thank you for choosing Freedom Debt Relief!
Jan. 30th, 2019
Verified Customer
Review Source
Anonymous New Port Richey, FL
I've had some issues with some accounting things that they were able to work paying off. Freedom Debt went above and beyond helping me getting it all straightened out. Their customer service is extremely good any time I talked to them. If there was any issues, they're right on top of that tand they're always informing us and letting us know what's going on. They help you get paid off a lot quicker and everything get's taken care of before you know it.
6 years ago
Reply from Freedom Debt Relief
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 1st, 2018
