Freedom Debt Relief
9.9
Overall Score
Verified Customer
Review Source
Sharon Rensselaer, IN
I decided to give them a call and they helped me immediately and it was wonderful. The questions they ask are not hard to understand and they help you if you don't understand something. They let you know exactly what's going to happen and they let you know that it might not happen right away but it will happen eventually. I was so in debt it was unbelievable and I couldn't get myself out and I went to them and they helped me out tremendously by explaining everything and doing everything with me and working with me.
6 years ago
Reply from Freedom Debt Relief
We're so glad that you made the decision to contact us regarding our service, Sharon. Congratulations on the tremendous amount of success you've had since enrolling into our program. You've done an amazing job making progress along your graduation path. We ask that you continue to contact us in client services anytime you have questions or concerns regarding your account. You can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals. You can do this, Sharon!
Dec. 19th, 2018
Verified Customer
Review Source
Sally Louisville, KY
It was easy to apply the information that I read about. They are truly helpful. Anytime I've spoken with anyone, they've known the answers and were knowledgeable and polite. They say what they're going to do and they do it and get it done. It was very easy. The paperwork that I had to fill out was easy. It wasn't difficult to understand and in no time they got back to me and talked to me about setting up a program.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing your positive feedback, Sally. We're so glad to know our processes were easy for you to understand. It's an even greater reward to know that all of your questions have been addressed and answered and that you feel well-supported in our program. Congratulations on the amazing job you've done in progressing along your graduation path! As you work toward graduation, please know we are still here to support your journey. Always feel free to give us a call at (800)655-6303 or connect with us via email at anytime you have questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 19th, 2018
Verified Customer
Review Source
Billie North East, MD
They have guided me every step of the way. They were just very detailed and knowledgeable. Anytime I've had any questions or issues that I've called in and spoke to various customer service reps. Every one of them answered my questions, offered any additional information that I may need and were just very helpful. Initially when I called to set it up, I wasn't a hundred percept sure that this was the route that I was going to take but after speaking to the representative, they explained the whole process and had an answer right then. They've been true to their word.
6 years ago
Reply from Freedom Debt Relief
Thank you for sharing this amazing review, Billie! We try our best to set the proper expectations for our clients regarding what to expect once enrolled with us. It's so rewarding to know you were well-prepared and had a full understanding of how our process works. It's quite natural to have reservations about anything new we're being introduced to, Billie. Great job making the decision to move forward! You've done a great job in the short time you've been enrolled with us. Keep up the awesome work! We ask that you continue to contact us in client services as other questions may come up for you. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Dec. 19th, 2018
Verified Customer
Review Source
Helen Spirit Lake, ID
I called them and they were really good. I could tell immediately with the man that I talked to at first that he cared and he was very knowledgeable. He made sure I understood everything he explained in detail. I was very impressed. Every time I call, I always get the right answers. Everybody seems really personable and ready to help. They're just there for you.
6 years ago
Reply from Freedom Debt Relief
We do truly care about the success of our clients, Helen. It's so good to know that you immediately felt this in your initial phone call with us. Congratulations on all of the progress you've made! You're doing a fantastic job settling accounts and working toward a debt-free future. We ask that you continue to contact us in client services at (800)655-6303 or via email at anytime you have questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 19th, 2018
Verified Customer
Review Source
Susan Lynn Coker, AL
The support is attentive to each individual account that they're taking care of. They make sure that you're getting the best deal. Plus if you have any questions, they answer all your questions and they help you through step by step. They actually saved me quite a lot of money compared to if I had done it myself. They're very up front and tell you any costs. They tell you you can stop at any time. I think their negotiators and their representatives do a wonderful job and are very friendly and knowledgeable.
6 years ago
Reply from Freedom Debt Relief
Hello Susan,
We greatly appreciate your review. Freedom Debt Relief has your best interest in mind and we will continue to have your back through graduation. We are very glad to provide you with significant savings on your accounts and proud of your accomplishments! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We greatly appreciate your review. Freedom Debt Relief has your best interest in mind and we will continue to have your back through graduation. We are very glad to provide you with significant savings on your accounts and proud of your accomplishments! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Deanna Rawson, OH
They were super understanding and great to work with. They were there whenever I needed their assistance. There's always someone available. They're always there to assist any customer. They were really good about getting what was debt down to a reasonable amount. There were a couple companies that they were struggling with to get them to accept a lower amount but they stuck with it and got them to finally accept a lower amount.
6 years ago
Reply from Freedom Debt Relief
Hello Deanna,
Thank you very much for your positive review. We are glad to assist you in becoming debt free and we will continue to support you through graduation. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you very much for your positive review. We are glad to assist you in becoming debt free and we will continue to support you through graduation. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Chris C. Brooklyn, NY
The representatives are very courteous, very friendly, and very understanding. They always seem to be quite knowledgeable and on top of things. They seem to be quite quick and on top of things. Within a matter of a few months, I've already received two settlements and it has greatly reduced those amounts that we owed so I was very satisfied and have been very satisfied with their progress.
6 years ago
Reply from Freedom Debt Relief
This is outstanding Chris! We thank you very much for your positive feedback and we are so pleased to have you enrolled in Freedom Debt Relief. We are so proud to hear about your success so early in the program and we are certain you will continue to see fantastic results. We will also continue to provide you with the utmost customer service and we are extremely excited to see you become debt free! Keep up the excellent work. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Oct. 10th, 2018
Verified Customer
Review Source
Charles Crosby
Debt relief has been so helpful from day one. Got myself into some financial trouble not knowing what to do an all I have done is give them information and they took care of everything thing else. Iv had no stress in dealing with my situation and any question Iv asked or emailed them about they have got back with me a.s.a.p. An to mention they haves saved me time with dealing with creditors an money. I would recommend anybody going threw financial problems to them 100%
6 years ago
Reply from Freedom Debt Relief
Thank you, Charles, for your excellent review. We are very glad to assist you in becoming debt free and we are glad to eliminate as much stress possible. We would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Mary Sackie
My experience with freedom debt relief has been a Good experience. They are always willing to listen to my decision and working with me to solve my debt. But for the past few months has been very difficult for me.. I have not been working enough hours like I suppose to, I have been struggling with other Bill's. But I'm still going to continue to work with Freedom debt relief to help me get debt free.l_'''
6 years ago
Reply from Freedom Debt Relief
Mary, your encouragement is much appreciated to receive. We know our clients are facing hardships and we understand how challenging it can be but don't give up, you're doing an amazing job to reach your goal of being financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Janene
I was $40,000 in debt and I did not want to do bankruptcy I wanted to rebuild my credit a friend of mine told me about freedom so I went ahead and called him after talking to him for a couple days I decided to go with freedom best decision I made I was nervous at first but relieved I even had to stop Put in my account for a couple months because I was in financial difficulties they were very understanding and I said I had enough in my bank that it would be OK did not have any problems at all best customer service I recommend this company to anyone
6 years ago
Reply from Freedom Debt Relief
Dear Janene,
We are so thrilled to receive such incredible feedback about your experience thus far! We're glad that you did not file bankruptcy and you were referred to us to help you with your debt. We look forward to watching you become financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We are so thrilled to receive such incredible feedback about your experience thus far! We're glad that you did not file bankruptcy and you were referred to us to help you with your debt. We look forward to watching you become financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Chris
I have had only positive experiences with FDR . They have continued to help me gain some control with friendly , professional & knowledgeable assistance for any question. I also appreciate they immediate & exact updates with and easy view to see all areas of my account. I very much have appreciated all their professional help . !! Excellent feeling about my choice with FDR _''
6 years ago
Reply from Freedom Debt Relief
We're thrilled to hear that you've had such a positive experience with our team, Chris! We love to hear that your back on track and moving forward towards your brighter financial future! Any time you have questions or concerns, please feel free to reach out to client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Terri Eminence, MO
The representatives are always friendly, courteous, and very knowledgeable. They are quick to give the best solution. They do try to resolve your debt the quickest way possible with the client benefiting. I know whenever I have any questions or anything, I can call them at any time and they are quick to respond and are very knowledgeable to explain what exactly is happening and going on and they always have you informed. They're resolving everything.
6 years ago
Reply from Freedom Debt Relief
Thank you, Terri, for your spectacular feedback and 5-star rating! We take great pride in providing world class customer service to all of our clients and making sure they have the best possible experience while in the program. Getting you debt free is the greatest accomplishment we can provide to all our clients. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Sandra Millville, PA
They were very nice. They were very clear about what I needed to do and everything they told me to do is what I did. They took care of everything for me. Anytime I call, I always got somebody that was knowledgeable and were able to help me with the problems that I encountered at the time. I'm looking forward to like sixteen or eighteen more months and I'll be debt free because it seems like we only started.
6 years ago
Reply from Freedom Debt Relief
Hello Sandra,
Thank you for your marvelous feedback! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you throughout your debt relief program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your marvelous feedback! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you throughout your debt relief program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Jeremy Gaylord, MN
Every time I've called them, they've been great help. They've been understanding, they've worked with me when I needed help and I haven't had any issues with them. They're pretty good at keeping the dashboard up to date. They're really understanding. If you call them with issues or something like that, they are really willing to help you and work through stuff with you.
6 years ago
Reply from Freedom Debt Relief
We're glad to know every contact you've had with us has been a positive experience, Jeremy. Our advocates stride to provide a world-class customer service experience for every one of our clients. Great job utilizing the client dashboard. This is a great tool to use to remain up to date regarding the details of your account. We ask that you continue to contact us in client services at (800)655-6303 or via email at anytime you have questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 17th, 2018
Verified Customer
Review Source
Janice Redding, CA
I was overwhelmed with my bills and they have a good plan to be able to pay off my bills and still afford my living expenses. Whenever I call, they are very helpful and accommodating. I have never had a problem. I'm always up to date on what's going on. 5 I didn't want to file bankruptcy and little by little my bills are getting paid off, which is what I really wanted. When I've had a financial situation where I needed to change my payment amount, they were very accommodating and I got myself right back on schedule as soon as possible.
6 years ago
Reply from Freedom Debt Relief
Hello Janice,
We very much appreciate such marvelous comments in regards to your debt relief program! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We also do our best to accommodate any request that our clients bring to our attention. Thank you for being so encouraging to our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We very much appreciate such marvelous comments in regards to your debt relief program! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We also do our best to accommodate any request that our clients bring to our attention. Thank you for being so encouraging to our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Verified Customer
Review Source
Eowyn
Customer service has been available anytime I've had questions, the representative I dealt with when I first started was amazing and very knowledgeable and he answered all my questions. They have a dashboard that is kept up to date with the status of all your accounts and what they're working on. I also receive regular emails from them with updates. Every credit card that they resolved for me so far, they've been able to resolve at half or less of the allotment.
6 years ago
Reply from Freedom Debt Relief
Hello Eowyn,
Thank you very much for your response. We strive to provide you with exemplary customer service because you deserve the absolute best! We are glad to hear about your use of the Client Dashboard because this is an extremely useful tool while enrolled in Freedom Debt Relief. We are very confident you have a very bright future ahead of you, keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you very much for your response. We strive to provide you with exemplary customer service because you deserve the absolute best! We are glad to hear about your use of the Client Dashboard because this is an extremely useful tool while enrolled in Freedom Debt Relief. We are very confident you have a very bright future ahead of you, keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 12th, 2018
Verified Customer
Review Source
Carol Lewiston, ID
I was looking a way to get of debt and I found them on the business bureau. They are definitely worth the money. It's working; my credit score has gone up and I've only got a year to go and I'll be out of debt. Their customer support though email has helped me in everything; make plans to make the payment, what they were going to pay off, and getting me out of debt. They are very trustworthy as far as I know.
6 years ago
Reply from Freedom Debt Relief
Thank you for the positive feedback, Carol. We're glad to know that our program has truly helped you reduce the debt you owe. It's an even greater reward to hear that you are even seeing an improvement to your credit score. We truly appreciate you sharing the awesome benefits you've gained since enrolling with us. As you work toward graduation, please know we are here to support every step. Continue to contact us in client services at (800)655-6303 or via email at with questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Dec. 11th, 2018
Verified Customer
Review Source
Justen Queen Creek, AZ
I heard about them from about word of mouth, a friend of mine actually told me they worked with them before and they're great since I've been with them, they've been great for me too. Whenever I have any issues with them, they've actually been great working with me, communication is great they're always there when I call. To communicate with me they either call me, send me emails, or often send me text messages. I've cut my debt a ton by working with them.
6 years ago
Reply from Freedom Debt Relief
Be sure to thank your friend for us, Justen! We're glad to know that our program has proved beneficial for you as well. Congratulations on all of the success you've had with us since enrolling! You are doing a fantastic job progressing along the graduation path specifically created for you. Nice work! We're glad that you feel so supported in our program as well. Please continue to contact us in client services at (800)655-6303 or via email at with questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 11th, 2018
Verified Customer
Review Source
Nancy L Silver City, NM
I was very happy to join them. They seemed like they were the best company to go with and they've been able to help me and give me advice. They work with me and try to get me the best rate that I can't afford. When they need to update me they'll send an email or I want to I check their website. Every time I've had a problem or a question, they answer it fully for me. I've had no problems with them.
6 years ago
Reply from Freedom Debt Relief
Wonderful, Nancy! It's rewarding to hear you say you feel so well supported and informed regarding your account. We want our clients to be fully educated regarding the details of their account. Great job utilizing your client dashboard to obtain account details and updates. This is exactly what is was created to do! Congratulations on the enormous amount of success you've had in our program. You are well on your way to a debt-free future! As you work to get there, please know we are here to support your every step. Continue to contact us in client services at (800)655-6303 or via email at anytime you have a question regarding your account. Thank you for choosing Freedom Debt Relief.
Dec. 11th, 2018
Verified Customer
Review Source
Terracena Shelton
They are for me and I appreciate that. Freedom contacted my debters and negotiated a rate that I could not. The company is diligent and affective. They found me and has been my rock as far as helping eliminate debt that was acquired during my marriage. Debt acquired by my ex husband. Thank you Freedom! The title means everything because now I feel free.
6 years ago
Reply from Freedom Debt Relief
We greatly appreciate your wonderful review, Terrancena! We love to hear that you're getting the relief that you deserve and we're extremely proud to be on your side. The Freedom Debt Relief team is here for you every step of the way and our client services team is just a call away should you have any questions or need assistance, simply call (800) 655-6303 or log onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
Chris Indianapolis, IN
It's been good so far. My only complaint is that they did not settle with Discover Card first, so I got sued. The NLLG lawyer made it clear that Discover uses several law firms to settle debts. Sometimes they negotiate and sometimes they don't. They did not negotiate my debt. So now I pay almost $1000/month to Freedom Debt relief which has puts me in a worse financial situation than before. If they had just settled my Discover account first, knowing what they know, I wouldn't be flat broke.
6 years ago
Reply from Freedom Debt Relief
Hello Chris,
Thank you for your response. Every creditor has the right to pursue with legal action and we advise all of our clients of the possibility of an account going legal. We apologize for Discover pursuing with legal action but we are glad National Litigation Law Group has been able to assist. We understand your concerns and we are looking forward to resolving your remaining accounts in the program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your response. Every creditor has the right to pursue with legal action and we advise all of our clients of the possibility of an account going legal. We apologize for Discover pursuing with legal action but we are glad National Litigation Law Group has been able to assist. We understand your concerns and we are looking forward to resolving your remaining accounts in the program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
Philip Phillips Bassett, VA
Freedom Debt Relief helped me in several ways. The service is exceptional. They work with you to get the best settlement for you. They go above and beyond to keep you updated and informed to what is going on with your account. I am very pleased with the quality, service and exceptional people at Freedom Debt Relief. I am very thankful that I found them. Freedom Debt Relief is the best if you are looking for a company that will be with you from the beginning to the end. Congratulations to you all. May God Bless you all. Thank you so much!!
6 years ago
Reply from Freedom Debt Relief
Thank you very much for taking the time to write us a wonderful review, Philip! We always have your best interest in mind when it comes to settling your accounts and we're so pleased to hear that you're feeling supported throughout your debt-free journey. The Freedom Debt Relief team is absolutely here for you every step of the way and any time you have questions or concerns, please don't hesitate to contact our client services team at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 5th, 2018
Verified Customer
Review Source
Kathy Racek
My experience with Debit Freedom has been smooth sailing so far. The people have been so helpful throughout this whole process. If at any point I felt stressed the customer service has been great and has continually talked my through any situation that I thought would overtake me. I truly appreciate all the encouragement that has been given by everyone that I've interacted with. I am at peace knowing that with all your help I'm finally getting my finances in order. Thank you for all you're doing for me.
7 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Jul. 1st, 2018
Verified Customer
Review Source
Bridgette Stewart Mesquite, TX
I have had a pleasant experience dealing with Freedom Debt Relief! It is very easy to get a person to speak with it when ever I call...which is very important to me. AND they are ALWAYS friendly and helpful. Any question that I have when calling is always made clear upon the ending of the call. They are very excited for you when a debt is cleared! They sound more excited than me!!! Which is refreshing! I surely pray not to ever need the services in the future but I will strongly suggest anyone who've found themselves in downward spiral of debt buildup to choose Freedom! Their name fits well!
7 years ago
Reply from Freedom Debt Relief
We are thrilled to know your experiences with us have been nothing but positive! It is also rewarding to know our advocates in client services have always treated you with compassion and respect. We are so glad to know you have been well-informed about your program and that the details of your account are clear. We enjoy seeing our clients reach milestones, such as resolving an account balance. We try to demonstrate our enthusiasm each and every time. We could not be any prouder of the progress you've made and how far you have come in the program. Congratulations on being well on your way to becoming debt-free. Thank you for choosing Freedom Debt Relief to guide you on this journey!
Oct. 24th, 2018
Verified Customer
Review Source
Peggy
I had 4 credit cards over limit and was having a hard time making the payment, so I called freedom debt relief and they have help me settle 2 of the card already and already started the other 2 cards and am making the monthly payments to them and paying off the other 2, can't wait to be completely debt free, thanks to freedom debt relief for all you continue to do to help me get out of debt.
7 years ago
Reply from Freedom Debt Relief
Wow, look at you go, Peggy! You have been making great strides since day 1 in our program. Great work and congratulations! Thank you for choosing Freedom Debt Relief to guide you through this debt-free journey.
Oct. 10th, 2018
Verified Customer
Review Source
DeNata Johnson
My experience with Freedom Debt Relief has been awesome. I love that I am able to log-in on the computer and add companies that I am in debt. The combining of the debts into one monthly payment has helped me out greatly. It also helps that there is a law group that help if things go to court or agreements have being made by both parties and the company find other ways to try to collect the
7 years ago
Reply from Freedom Debt Relief
We are thrilled to hear our program has had such a positive impact on your financial situation. We are especially thrilled to learn you are pleased with the format of the client dashboard. This tool was specifically created to keep our clients informed about the details of their accounts. Thank you, again for sharing and thank you for choosing Freedom Debt Relief!
Oct. 8th, 2018
Verified Customer
Review Source
Penny Fort
I'm glad I have chosen Freedom debt . They deal with your creditors and communicate with you as well. I didn't know really how too handle my creditors. With the calls afraid too answer my phone. So now I'm worried free. Freedom debt deals with your creditors . They do the work for you. I'm so glad I have chosen them. And I hope you do too . You won't regret it. .
7 years ago
Reply from Freedom Debt Relief
Thank you for trusting us to take care of your accounts and negotiate settlements with the creditors on your behalf. Our negotiators work hard to get the best settlements possible for all of our clients. Thank you for recognizing this and for taking out the time to do so! We appreciate you, Penny and thank you for choosing Freedom Debt Relief!
Oct. 8th, 2018
Verified Customer
Review Source
Sylvia D. Buchanan Charlotte, NC
Experience has always been exceptionally good. Because of health problems over last year, haven't been able to always stay on top of my part of program (Dashboard), but FDR has continued on schedule and achieved great results in negotiations of my credit card debt. This has given me such enormous emotional relief from the financial stress I found myself enduring.
7 years ago
Reply from Freedom Debt Relief
We hope your feeling better, Sylvia! Our client dashboard is a great tool to track your progress, however, you may have experienced that we also text you and email you when a settlement has been reached! We always want you to stay informed. We're very happy to hear that you're experiencing great relief and please don't forget we're here for you every step of the way! Thank you for being a part of Freedom Debt Relief!
Oct. 4th, 2018
Verified Customer
Review Source
Karen Toy
I wasn't proud of the situation I was in with my debt. My husband had to be hospitalized and out of work for a year, so we racked up quite a large amount of debt. The first call was the scariest for me, but the woman on the other end was warm and gracious. Every call I made was greater with the same level of respect with someone trying to help make things better.
7 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experiences, Karen. We definitely understand that making the first call is quite challenging, yet it is so easy to find yourself in a sizable amount of debt. We also understand how refreshing it is to hear a warm and caring voice explain the details of the program and provide a non-judgmental environment while doing so. We are so glad to know we were able to do this for you as well. Here's to a debt free future for you and your husband! Thank you for choosing Freedom Debt Relief.
Oct. 5th, 2018
Verified Customer
Review Source
John Wainwright
My experience has been one that I don't think I will ever forget. Freedom Debt Relief prove to me that they have to be one of the Top companies to handle one's debt. Never once did they hesitate to answer any of my questions. The people in the office were very caring and efficient and all in all,a pleasure to work with. Thank you all. John Wainwright
7 years ago
Reply from Freedom Debt Relief
We are so glad to hear your experiences have all been positive. It is refreshing to hear you say all of your questions have been addressed and answered and that the advocates you have engaged with have been knowledgeable and patient. All and all, this is an amazing review and we cannot thank you enough for sharing!
Oct. 5th, 2018
Verified Customer
Review Source
Lynne Richardson
I have been enrolled in the program just over a year now. I have received really good service with several of my account settled or have structure payments. FDR negosiated with my creditors and lower the amount I owed by a significant amount. I have spoken directly with customer service and always had my questions answered fully with curtesy and understanding of my situation.
7 years ago
Reply from Freedom Debt Relief
What an amazing review, Lynne! We are so thrilled to hear you have experienced so many benefits from enrolling into our program. Here's to a debt free future!
Oct. 4th, 2018
Verified Customer
Review Source
Cheryl Vargo Tampa, FL
This experience was scary, as I have always been in control of my finances. Due to a medical situation I chose to go with Freedom Debt relief to help me get back on track. There was a Great support system that took away my fears. I was not neglegting my obligations, I was negotiating my payment with the expertise of Freedom Debt Relief. This experience is less scary, as well as responsible.
7 years ago
Reply from Freedom Debt Relief
We are sorry to hear of the circumstances that led you to our program. We are glad to know we have successfully provided you with peace of mind. Thank you for sharing!
Oct. 4th, 2018
Verified Customer
Review Source
Juli Hendricks
I was very sceptical at first. But, my situation was desperate, so I figured I'd give it a shot. It's been AWESOME! If you are at your wits end, and your credit is already being damaged, this program is 100% for you. The early part of the process is tough (ignoring/blocking the calls from creditors). But, once the debts start getting settled for much less than owed, and they start being paid off, there's no better feeling!
7 years ago
Reply from Freedom Debt Relief
You have every right to be skeptical; especially with regards to a program that is uncommon to the average consumer. We are so glad to hear we have surpassed expectations! You are absolutely correct when you mentioned how challenging the beginning stages can be. But, you hung in there and look at you now! Thank you for choosing Freedom Debt Relief, Juli!
Oct. 3rd, 2018
Verified Customer
Review Source
Paul Aldama
Freedom Debt Relief has been outstanding! This is the best decision that I have made to resolve my debt. FDR Customer Service, Account Manages, and Staff all have my back! That speaks volumes to me. I highly recommend Freedom Debt Relief if yourself, like me was at the end of the rope, reach out, pick up the phone or go online www.freedomdebtrelief.com
7 years ago
Reply from Freedom Debt Relief
Wow, what an amazing review, Paul! We are thrilled to learn you are so pleased with our services. We also appreciate the recommendations and 5 star ratings across the board! Thank you so much!
Oct. 3rd, 2018
Verified Customer
Review Source
Kc
It has been an entirely positive experience. I didn't have the daily stress of having to manage creditors calls and shuffling money around to pay bills. The FDR counselors are the absolute best! They handle, what for the clients can be a very embarrassing situation, with professionalism and compassion. The process, if you stick with it, will bring you through the tough times with your dignity intact and lower stress than had you done it on your own.
7 years ago
Reply from Freedom Debt Relief
This is an amazing review, Kc. Thank you so much for sharing! We are thrilled to hear our compassion is coming through with each client engagement. We are even more thrilled to hear we have successfully provided you with peace of mind. Thank you for choosing Freedom Debt Relief!
Oct. 3rd, 2018
Verified Customer
Review Source
Shari Valier, MT
They explain things very well and everything that they told me was accurate, and right up front there were no hidden cost or fees or anything like that. They made the outcome something obtainable and within my budget to be able to pay. I feel it was good for me, in the next year I can regain my credit score and get me in the position to take care control of my finances.
7 years ago
Reply from Freedom Debt Relief
You're well on your way to financial freedom, Shari! We take pride in transparency, and we always want to set proper expectations for you. We're looking forward to your continued success, and please reach out when you have questions or concerns regarding your account! The Freedom Debt Relief team is here for you every step of the way!
Sep. 24th, 2018
Verified Customer
Review Source
Bonnie R Dover, DE
They've kept me up to date how much money I have in my account. I can check that all the time and when they're getting ready to negotiate another one of my debts that I have listed I'm kept up to date on what the progress is. Any time I have a question I can email the service department and they're back with me within 2 or 3 minutes and if it's gonna take them a little longer to research anything, they'll let me know approximately how long and then they write back to me as soon as they have answers I want.
7 years ago
Reply from Freedom Debt Relief
Thank you, Bonnie for your amazing feedback, as it's much appreciated! We want every client to have a great experience and we make sure we go above and beyond to make sure we address all your questions or concerns. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 24th, 2018
Verified Customer
Review Source
Gwendolyn El Paso, TX
They had good reviews, that's why I signed up with them. Every time I have to send something or contact somebody I get a response right away no matter what it is or whatever question I have. I always get a response right away. The way they're paying my debts is actually improving my credit. I'm very happy with their services and I would definitely recommend them to anybody else that I know.
7 years ago
Reply from Freedom Debt Relief
Thank you for putting the trust in us to help you resolve your debt, Gwendolyn! We are pleased to hear that you've received excellent service, and congratulations on your success so far in the program! Did you know we have a referral bonus program? Feel free to reach out to client services at (800) 655-6303 to learn more! Thank you for choosing Freedom Debt Relief!
Sep. 24th, 2018
Verified Customer
Review Source
Patricia Mesa, AZ
Every time I've needed them whether it's a call or an email or whatever they have been there for me. I've been into this for around nine months now and they've already come up with the settlement for one of my creditors and it just brings so much relief knowing that these people are out there helping you out where you couldn't help yourself and you would have been in debt forever whereas with Freedom I'll be debt free in three years.
7 years ago
Reply from Freedom Debt Relief
Thank you, Patricia for sharing your excellent feedback! We know it can be hard to make a change in your life, but once you start to see the progress of the program, it begins to feel even better! We're excited for you to start this journey on becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 24th, 2018
Verified Customer
Review Source
Eva M Tarrytown, NY
They usually can help you solve the problem for any questions. If you can't reach them you can leave a message and they usually call you right back. I've had a good experience with them and I would recommend it to anybody. They work with you and with your creditors and if you have any legal issues they also have a legal department that can help you with any legal issues.
7 years ago
Reply from Freedom Debt Relief
We really love to hear the great comments about your program, Eva! We're glad you mention about our legal protection that we offer! Thank you for leaving us a 5 star review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 24th, 2018
Verified Customer
Review Source
Jorge Willow Grove, PA
It's been a few months that I've been with you guys and I got 3 credit cards already worked on and I'm making 1 monthly payment and it's manageable now. They keep me updated by emailing me. I never had any problem with them every time I email and text them they let me know what's going on, how it is working, when something settles. The communication is great.
7 years ago
Reply from Freedom Debt Relief
Thank you, Jorge for your positive review! We're happy to hear that you've already began to see the progress move along. We look forward on you becoming debt free! It also makes us happy to see that you mention that our communication is great, as we want to make sure clients are aware of their program. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 24th, 2018
Verified Customer
Review Source
Kimberly Walled Lake, MI
They keep me updated all the time. I knew exactly what was going on with my account. I can go into the dashboard and it's extremely convenient and outstanding. Every time I've called they've been fantastic and very helpful. I'm almost debt free. I will be debt free in another month or so. Their program works perfectly and I would recommend it to anyone.
7 years ago
Reply from Freedom Debt Relief
We're excited to hear that the program has been a great success for you and that you're almost debt free! Thank you, Kimberly for 5 star review and for your recommendations! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 21st, 2018
Verified Customer
Review Source
Lisa Fort Lauderdale, FL
I was nervous to do FDR but I don't have any regret. Everything's been good and I'm getting the best of their help and support. Whenever I need anything, they're always there to help and it doesn't matter when or what it is about. They have a nice dashboard where I can see everything going on. I can sleep at night now. I know I still have debt to pay but now I'm getting helped and I'll have it paid off sooner than if I was doing it on my own.
7 years ago
Reply from Freedom Debt Relief
Lisa, we really appreciate you providing outstanding feedback about your success with the program! We know this can be a mix of emotions on enrolling to a debt relief program and not knowing the outcome until you go for it! We're happy you chose Freedom Debt Relief and we look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 21st, 2018
Verified Customer
Review Source
Lee Ocala, FL
They were very, very quick to answer me whenever I called if I thought I might have a problem. I also want to say they were very courteous as far as when I got a call and I was nervous and stuff, they were right there. They were very professional. I just want to thank them very much for what they've done. I am so much better off and in control of my future.
7 years ago
Reply from Freedom Debt Relief
Thank you, Lee for you thoughtful words and feedback! We're happy to hear this process has been smooth and that you see that you're not alone as we have your back every step of the way! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 21st, 2018
Verified Customer
Review Source
Gladys Moreno Valley, CA
By far, the best company. They don't put you on hold, they answer your questions. No one is negative, so I'm happy. As soon as you sign up with them, they take care of you the whole way, they make it not stressful for you. I was extremely happy because I was able to pay off all my debt and they negotiated everything. It's really true, they really do help you.
7 years ago
Reply from Freedom Debt Relief
Hello Gladys,
We thank you for your positive response. This is amazing to hear! We are so proud of everything you have done in our program and we are happy to see you debt free! Congratulations on your success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We thank you for your positive response. This is amazing to hear! We are so proud of everything you have done in our program and we are happy to see you debt free! Congratulations on your success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
Verified Customer
Review Source
Ann Salmon Sanford, FL
They had the solution to help me work through my debt and they've done everything they said they would do plus. Whenever I called, they knew what they were talking about and were able to answer any questions I had or any problems that I had. They either call me or send me an email and the return the call button appears. There was always constant communication which is needed. I am thankful we were able to get together. I'll always appreciate their help.
7 years ago
Reply from Freedom Debt Relief
Thank you, Ann for your outstanding feedback! We're happy to hear those important communications, you're receiving are helpful to you, as we want clients to be aware of what's going on with their debt relief program. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
Verified Customer
Review Source
Bobbie Kentwood, LA
Every time they do something new they email me or call me and then I call them back with questions, I'm very pleased. They are the best, I'd recommend them to anybody. They have taken care of me. If anybody seemed to have some problem, that's the way to go. We all make mistakes and when we do, we have to get out of it and that's the way to go. I really appreciate them.
7 years ago
Reply from Freedom Debt Relief
Thank you, Bobbie for your outstanding review! We appreciate you providing us great feedback about your experience with Freedom Debt Relief! We will continue to make sure you feel that satisfaction with us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
Verified Customer
Review Source
Anonymous Caldwell, ID
I'm never left wondering about something. They make sure that I know what is coming and they answer my questions and won't hang up until I understand. I have no regrets. I feel really good and confident that everything is going well. For people who are really trying to pay their bills and and get that pressure off of them of going bankrupt or not knowing how to go about it they put you on a clear path to financial freedom.
7 years ago
Reply from Freedom Debt Relief
We absolutely love your feedback. We want to make sure all of our clients are provided with detailed information about their program and we will continue to provide you excellent customer service. We are excited to see you become debt free and we are confident success is coming your way. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
Verified Customer
Review Source
Ruth Hopkins, MN
The customer service is polite and easy to work with. When I first got in, we had two problems and they were just so kind and so patient with me. I was very very impressed. This was a hard thing for me, but they made it a lot easier. It was a nice surprise when I discovered I was eligible to get a loan. It's been a lot easier than I thought and everybody is very patient. The price is a little high and I wasn't aware that some of the cards would be charging me and that was a little bit of a shock and I wasn't happy with that.
7 years ago
Reply from Freedom Debt Relief
Thank you Ruth, for fantastic review! We're happy to hear that you have been impressed with our services! We do understand that it can be a challenge at first because this is a new situation you're facing; we will continue to be with you every step of the way! If you have any additional questions or concerns about our settlement fees or anything please reach out to our client services department at (800) 655-6303 or for further assistance. Thank you for choosing Freedom Debt Relief!
Sep. 20th, 2018
Verified Customer
Review Source
Clifford Diana, TX
Customer service has always been very helpful. Anytime I have to call them, they respond immediately, they always friendly, they're non-judgemental about my issues. They've done very good. I'm getting there, I have 9 credit cards and bank stuff and almost all of them are paid off because of freedom debt relief and because of the work they negotiate. I no longer have to worry about creditors, they don't call me anymore. I can see a light at the end of the tunnel. It's going to get better.
7 years ago
Reply from Freedom Debt Relief
We're very pleased to know that our client services team has been there for you when you need them, Clifford! Integrity, and Caring are just two of our core values we practice with each interaction. Congratulations with your success, and we too, are looking forward to your graduation! Please continue to reach out to client services whenever you have questions or concerns regarding your account. Thank you for being a part of Freedom Debt Relief!
Sep. 20th, 2018
