Name: Alleviate Financial Solutions
Rating: 4.9

star star star star star

Amado R mireles Sanger, CA

I understood what he had to say, I would of like a breakdown of fee I'm being charged which is 11,000 by alleviate financial solutions, so I can deduct fee and dept ,but I understand it's just the welcoming packet and no negotiations have been made yet,but overall, christian s is well versed.

2 years ago

star star star star star

Elizabeth “Beth” Bray Coldspring, TX

I spoke with Chris to go over my welcome packet. He was very knowledgeable and able to answer all my questions. He was not rushed, asking throughout our conversation if I had any questions. He made everything clear and I felt very comfortable putting this important task in the hands of Alleviate.

2 years ago

star star star star star

Brucebatess Bates St Louis, MO

I had the pleasure of speaking with a representative named Ottmar, to assist me in finding out what my options were in keeping my account active. He was very helpful, and explained what i needed to do. It was fairly quick , and very satisfactory in achieving my goal. Thank you sir!

2 years ago

star star star star star

hal carroll Syracuse, NY

Using has extremely helpful with paying off my debt. By adding additional funds I'm on my way to graduating my term earlier. The only downside is the amount in fee's that have to be paid. One would be able to reduce the debt faster. Other than that I would highly recommend Alleviate Financial Solutions!!

2 years ago Edited July 5, 2023

star star star star star

Tracey Aviles Wilson, NC

Thank you Michael L for all your help with the welcome packet and also woth navigating the firet settlement offer that was provided. You were thorough with all of the information and was able to assist me with any questions that I had regarding the program and the process.

2 years ago

star star star star star

William Raney MO

The account managers are very professional and the negotiators do an outstanding job. I highly recommend this group of people. I want to give a special shout out to Andrea E, an account person who really did a good job for me. Thank You Andrea.

2 years ago Edited August 7, 2023

star star star star star

Michel W. Alexandre

The caller was very specific about the company obligation to ensure my réussite on completing the loan by going through the procedure. He went through all the options at my disposition to ensure I complete the process successfully.

2 years ago

star star star star star

Myra Auza Alexandria, VA

Emerson was very detailed in explaining the program and he was very patient in answering my questions and attending to my additional request. He was very pleasant to talk to. I appreciate all his hardwork and dedication to his clients.

2 years ago

star star star star star

Edna Glenn Modesto, CA

I spoke with Julio C. He took his time answering all my questions, going over all my accounts to maje they had the correct accounts, as well as going over all the dos and don't for nme. He was very patient with me and never made me feel like was taking up too much time. He is a credit to Alleviate Financial.

2 years ago

star star star star star

Saul r salamanca Nashville, TN

Alleviate was very fast in the beginning to put everything together, so I could start making payments in consolidation of my debt, every time I had a call from a credit card company, they were fast to solve the issue, whatever it was. They efficient, transparent, No doubt about it.

2 years ago

star star star star star

Joseph Lewis Atlanta, GA

Felix G has been by far one of the best people I have had the privilege to correspond with from this company. Super knowledgeable, explained everything to me in a very understandable and non demeaning way. If I had to the option to correspond with him every time it would make every interaction with this company that much better.

2 years ago

star star star star star

Ssg Jusef Temple, TX

Hazel M was the wonderful young lady that assisted my wife and I, please believe me when I say that we cannot give her enough accolades for the professionalism, knowledge, patience, whit, problem understanding and then problem solving abilities; truly a amazing young lady.

2 years ago

star star star star star

LaMarl Jones Indianapolis, IN

Great first experience with this company. Customer service was excellent. They walked me through each aspect of the account to make sure that I understood everything. I was asked multiple times if there were any questions or if there was anything that I did not understand.

2 years ago

star star star star star

Sarah Plemmons Fort Mill, SC

Hendrick R, provided me with stellar customer service. Made me feel comfortable and at ease. Provided me with all the information I needed! Knew the answers to all my questions. Could tell he took pride in his position and was extremely polite! Thankful to him!

2 years ago

star star star star star

Joseph Bustamante Harker Heights, TX

I am a new Client to Alleviate Financial Solutions and have had nothing but great experiences overall. I have had great customer support, relations, and overall professionalism. If and when they don't know an answer, they will seek one and have an answer within a moments time!

2 years ago

star star star star star

Oscar Olmedo Orlando, FL

Professional and accurate. Excellent customer service. The rep was patient and kind by going the extra mile. He overviewed my account and made sure I did not have any doubt. Having people who are passionate about their job is always a pleasure

2 years ago

star star star star star

Kathy y.

This company truly has your best interest at heart. They want to work for you and that is what they do to the best of their ability! No idea how, but they get the toughest of creditors to settle! All of the staff are amazing, kind, considerate, understanding and respectful. I strongly urge you to try them!

2 years ago Edited June 26, 2023

star star star star star

Virginia Martin Charlotte, NC

Hello my name is Virginia Martin. Kayla B is my contact person, and I need to sing her praises from the rooftop. Not many people will be willing to stay on the phone with you for HOURS, just to walk you through how to use your computer! Kayla did that. Her patience is unyielding! She stayed pleasant the entire time. Please give her a raise!

2 years ago Edited September 18, 2023

star star star star star

Judy Pouncey Trinity, NC

The gentleman I spoke with, was very polite manner Lee, and answered every thing that I had to ask. He gave me the website so that I can log into my ALLEVIATE account to see the progress of my debt relief. He was very good very nice very polite.

2 years ago

star star star star star

Daniel Hernandez San Antonio, TX

Christian R, was an excellent customer service representative, that explain to me everything I needed to know and answer all my questions in the professional manner it was a delight working with Chris. In the future if I have any questions. I've been looking forward to have an individual such as Chris to help me out.

2 years ago

star star star star star

rene maupin Austin, TX

Thanks for answering my questions and calling me down on working about my credit ratings. I have never been late or miss a payment till last month. and one of my accounts said some scary stuff and my anxiety was bad. Again, thank you for everything. C Maupin

2 years ago

star star star star star

Marlene W Jacksonville, FL

Ms Ellen V was very polite and helpful. She went over everything with me and made sure I understood the status of my settlements. Ellen also gave me additional information regarding the plan and provided feed back on my settlements. She is a great Employee!!!

2 years ago Edited November 10, 2023

star star star star star_border

Janice Holder Albuquerque, NM

Alleviate financial solutions helped me after my husband died to consolidate my debt. They were very professional , and they did what they said they would do. My only issue at all with them is at the very end. I had one account that had not been settled and it took them two years to tell me that they could not settle with the American Express that I had to do it myself which was fine. I just would have liked have done it two years ago. Everything else went great and they were very good at calling me once a month and checking on things with the one exception that I mentioned above.

2 years ago

star star star star star

Fred McGill TX

I’m new to the program, life had just been turned upside down besides the credit issue around the time I signed up. Basically had forgotten who the company was, but they reached out to me, gave me all the updates on my account in order to keep me informed, thanks!

2 years ago Edited August 23, 2023

star star star star star

Steven Thatch Redding, CA

My experience was good. She took care of all my problems I just start with you people and I don’t want no screw ups so I called in and she took care of my problem and gave me a great solution so thank you for everything until next time God bless and have a great day and she did a wonderful job

2 years ago

star star star star star

Just Jess

Oscar was very knowledgeable and helpful during the call. He also made sure everything was covered and detailed regarding my account. I really like that we are no longer assigned managers anymore and we are helped as soon as we call. But if I were to get Oscar again I would be very happy. He provided excellent service.

2 years ago

star star star star star

Candi Adkins Clinton Township, MI

It was such a great experience working with Norman A , he was very patient and thorough in assisting with all of my account needs. I would highly recommend him as an account manager to work with. Thank you for all of your help.

2 years ago

star star star star star

Yaritza Mata Penitas, TX

Jaqueline was great at assisting me with my situation. She was able to answer all questions I had as well as provide me with the needed information. She was kind enough to explain to me the process of things and sent me needed information to my phone to have for future use. Excellent customer service provided by this individual.

2 years ago

star star star star star

Amber Vital Fresno, CA

Bayron V. is extremely helpful and informative when it comes to my account information and access to my portals. They always know how to explain their process and what I need to know, and always make sure I'm up to date on my accounts. Always amazing work from the entire team to help me out of debt.

2 years ago Edited May 26, 2023

star star star star star

Lynda Kelly Roxboro, NC

Oscar was so informative, helpful, patient and kind! He explained everything so well, my nerves were calmed down quite a bit!! Oscar is a valuable and awesome addition to your team!! THANK YOU SO MUCH OSCAR!! HAVE A WONDERFUL AND BLESSED DAY!! Lynda Kelly

2 years ago

star star star star star

tara Gunnells Carrollton, TX

This company means what they say. They act expediently, communicate effectively . My most recent communication was with a fabulous CSR named Hendrick who handle everything I needed without wasting my time. He was knowledgeable empathic concise and a pleasure to speak to.

2 years ago

star star star star star

Robin Haverhill, MA

Today I had the pleasure of speaking with Joshua M while we went over my monthly statement! Joshua was Great, Very Kind, and accommodating he answered all my questions and was Very Thorough throughout the process! I Thank You Joshua, it was a pleasure speaking with you!!

2 years ago

star star star star star

lydia Gomez San Antonio, TX

I like Hector's way of explaining everything in the book. He answered my questions to the best of my knowledge. I felt comfortable talking to him. I just talked to him today but I felt like I knew him for a long time. Thank you. Have a good weekend.

2 years ago

star star star star star

Chuck F

Spoke with Vinicio R today. He was very professional and knowledgeable. I told him how nervous I was as I have only been in the program for a few months now. He answered all my questions and explained to me what will be happening next. It was very easy speaking to him. Look forward to speaking with him again.

2 years ago

star star star star star

Angelette Dixon Los Angeles, CA

Josh took the time to assist me with my problem. He didn’t make me feel like I fail down on the job by not meeting my payment arrangement. He helped me come to a workable solution for keeping my payments current. Josh was fantastic on his small talk making the wait time for the approval to be comfortable.

2 years ago

star star star star star

Frank Mesa Miami, FL

Yes, Christian S was a pleasure to work with. I appreciate him letting me no about all the questions that he answered them for me. He was very polite and knowledgeable about what he was trying to relate to me. I wish all representatives were this easy going. I thank him alot.

2 years ago

star star star star star

Alleviate Columbus, OH

Charlie was very helpful and informative when I spoke to him briefly today. He is certainly a good representative of Alleviate Financial,’s. It’s so nice to find good people at the other end of the phone line. They are lucky to have him! Sincerely, Carole M.

2 years ago Edited June 22, 2023

star star star star star

Gerald Williams WA

They. Are very good. To work. With and. They. Explain everything. About how it works and. Calling in gets. Quick responce to any questions. With in. 90 days. They. Start. Settling. With. Creditors. Amazing. Program. I'm. Happy with them!

2 years ago Edited March 10, 2023

star star star star star

Connie Casillas Milpitas, CA

New to the program. I’ve had the pleasure of talking to Bryan R & Julio C whom seem very knowledgeable. Went over everything to do with the program, answered my questions & I look forward to complete this program. Connie

2 years ago

star star star star star

TaKesha McGee TX

Jay was great. He was very thorough and helpful with the questions I asked. He provided full account information and resent the limited power of attorney form that I still haven’t completed. Overall, Jay provided top notch customer service!

2 years ago

star star star star star

Brenda Ott Independence, KY

Amanda explained everything so that I could understand it. It was a joy speaking with her. Should let me know that if I need anything just to give her a call. I thoroughly enjoyed her going through the welcome package with me. Thank you Amanda

2 years ago

star star star star star

Softail Patti Lake Panasoffkee, FL

2 years ago

star star star star star

brian logan Fort Worth, TX

I spoke with Jay this afternoon and he was really great helping me with my account. He went over everything and explained things as he went. He was such a great help with the questions I had and he made sure that I understood what was going on. I would recommend Jay as a primary go-to person for help. Jay was really awesome?

2 years ago

star star star star star

Lee Coble Oakdale, CA

I am submitting this review on behalf of Joarsy D. I spoke with him earlier this week and was very impressed with his customer service skills. Joarsy was very kind, courteous and patient. It was a pleasure speaking with him. Lee Coble

2 years ago

star star star star star

Monda Hutchison AR

Diego was very helpful in answering my questions and volunteered to spend additional time if my questions had not been answered to my satisfaction. Also, he instructed me to contact him again if I had other questions later on. Diego is an asset to your organization.

2 years ago

star star star star star

John Kent Worcester, MA

My first interaction with an agent was real good. I could understand language fluently and every bit of the Alleviate package was fully explained and comprehensive. I will see in a few months how the program is actually working but the intro was great

2 years ago

star star star star star

Bishop Tommy Haygood Madison, AL

Juan S did an excellent job helping me to process my missed payment. Due to some financial issues I was unable to make my payment and did not have enough funds available so I was able to pay a partial payment with Juan's help. I am very pleased with the customer service I have received from all the Alleviate representatives thus far.

2 years ago

star star star star star

Kathy Jacobson Charlotte, NC

Alleviate solutions was a great help to me in getting my finances back in control. I am very thankful for their professionalism and always friendly and kind with all phone conversations. At the final payoff and graduation from the program. Michelle M was very helpful and kind in assisting with this process .

2 years ago

star star star star star

Dominic Mena Jr

It has been very easy to adjust specific aspects of my account along this journey and all customer service representatives are great, they are cordial, informative, friendly, and helpful. Andrea A. in particular was extremely helpful and efficient.

2 years ago Edited August 21, 2024

star star star star star

Alfred Addison Coalinga, CA

I like the professionalism and the manner in which the customer service representative contacted herself. All my questions were explained and answered fully. I really appreciate her effort in explaining the entire program to me. Thank you

2 years ago Edited February 3, 2023