Name: Alleviate Financial Solutions
Rating: 4.9

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Michael Peterson

The CSR that assisted me was excellent. Andrea was cordial, concise and knowledgeable, she was a pleasure to work with. She handled my issues and answered my questions without wasting my time.

3 months ago

Reply from Alleviate Financial Solutions

We’re thrilled that Andrea provided you with an outstanding experience, Michael! It’s fantastic to know her service exceeded your expectations. We appreciate your feedback and are always here if you need anything.

Aug. 9th, 2024

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LaShonda Blunt

Overall good. The customer Rep Rick was very nice and pleasant to speak with.

5 days ago

Reply from Alleviate Financial Solutions

LaShonda,

We're so glad you had a positive experience with Rick and appreciate you reaching out! Thank you for taking the time to share your feedback with us.

Nov. 18th, 2024

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Aracely Mendoza

Rick provided outstanding service. He was respectful, pleasant, friendly and went above and beyond to ensure our request was fulfilled. The customer service he provided was superior. His attention to detail and empathy toward our situation really was top notch!

4 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your kind words and positive feedback! We're thrilled that Rick provided you with outstanding service. It's wonderful to know that he was respectful, pleasant, and friendly, and that he went above and beyond to fulfill your request. We're proud of his attention to detail and empathy, and we're delighted that his customer service left such a positive impression on you. We'll be sure to share your compliments with Rick and the rest of our team. Your satisfaction is our top priority, and we look forward to serving you again in the future!

Jul. 17th, 2024

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Barbara Brown

Today I spoke with a young lady, Arianna, who was a great help to me. She had a great personality and was very professional. I would love to have her assist me anytime. She answered all my questions and gave me information to help me in the future months. Thank you, Arianna.

4 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Barbara! We're delighted that Arianna provided such excellent assistance. Please don’t hesitate to reach out anytime you need help—we're here for you!

Jul. 12th, 2024

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Victor Rayas

I like the fact, that the representative takes the time to explain in detail the entire process. And gives you time to process the information and ask questions as needed. The representative was very knowledgeable and I was satisfied with the way she explained the entire process.

4 months ago

Reply from Alleviate Financial Solutions

Thank you for your kind review, Victor! We're so glad that our representative took the time to explain the process in detail and ensured you felt comfortable asking questions. Providing clear and thorough information is important to us, and we're thrilled you found it helpful. If you have any questions or need further assistance, please don't hesitate to reach out!

Jul. 12th, 2024

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Linda Armenta

Joarsy R was very helpful. He was professional and intelligent with answering my questions and resolving my issues. He was easy to talk to and made me feel very comfortable to ask more questions. He went over and beyond is duty to help me in every way.

4 months ago Edited July 10, 2024

Reply from Alleviate Financial Solutions

We are delighted that our representative took excellent care of you and want you to know that we are always here for you if you need anything. Thank you, Linda, for taking the time to share your experience! Your feedback is highly valuable to us.

Jul. 2nd, 2024

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Gerardo Silva

First time I spoke with someone they told me someone's else's information. Freaked me out. I called back after gathering the information I needed and gave that to the 2nd rep Andrea A. She confirmed the right information and helped me alot. I just started this program so I can't really say anything else other than ask for Andrea.

5 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your feedback, Gerardo. We sincerely apologize for any inconvenience and will look into this further. We're glad Andrea helped you and provided a great experience, and we will pass along your comments to the rest of our team.

Jun. 24th, 2024

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William A Guptill

I was very impressed with Andrea who helped me very much to understand alleviate. Or the new capital financial company. For my debt relief. She was very professional. And was very clear on everything that she explained to me. She was fantastic, thank you very much and God bless

5 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts, William! We're thrilled that Andrea provided a fantastic experience and exceeded your expectations. We're here to support you throughout your journey, so please feel free to reach out with any questions or concerns.

Jun. 18th, 2024

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Chez Jose

Astrid F. was extremely attentive to my situation and was able to review and correct my account, Astrid was knowledgeable, courteous, and took care of everything. I was very impressed with Astrid's professionalism, friendliness and knowledge...I wish all my business calls were as easy as she made it seem... Go Astrid!

5 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us, Chez! We're so happy that Astrid provided such a fantastic experience and took great care of your account. Your feedback means a lot to us, and we'll make sure to pass along your comments. If you need further assistance, please don't hesitate to reach out.

Jun. 12th, 2024

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Gary Cox

Very helpful, I have a hearing issue and Andrea had absolutely no problem at all staying with all instruction until she was convinced that I understood what we were doing. It's most rewarding and spirit lifting to have had the privilege of working with her. Kudos to Alleviate for staffing such a professional!

5 months ago

Reply from Alleviate Financial Solutions

Gary,

Your review has truly brightened our day! Thank you so much for your kind words. We're delighted that Andrea provided you with helpful and patient assistance, ensuring you fully understood the process despite your hearing issue. Ensuring clear communication and understanding is crucial to us, and we're thrilled that Andrea exceeded your expectations.

We truly appreciate your feedback and are grateful for the opportunity to assist you. If there's anything else we can do for you, please don't hesitate to let us know.

Jun. 12th, 2024

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Jennifer Glaser

My Alleviate rep., Jaqueline A. is extremely helpful working with me on my plan. She is always knowledgeable, courteous and clearly explains the process. I would happily refer my friends and family to work with Jaqueline and Alleviate - Jennifer G.

5 months ago

Reply from Alleviate Financial Solutions

Jennifer,

Thank you very much for your kind words! We're thrilled that Jaqueline assisted you so effectively. Here at Alleviate, we take pride in providing knowledgeable and courteous service, and it's fantastic to know that Jaqueline embodies these values. Your recommendation means a lot to us. Please don't hesitate to reach out if there's anything else we can do for you.

Jun. 13th, 2024

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Michael Stevenson

Alleviate Financial Solutions has been an absolute relief for me, after 6 months I have already saved close to $2000 on just principle and countless more in interest. Thank you everyone for working with me and especially Rick M for taking the time to really go into depth about all the inner workings and setting me up for even more peace of mind.

5 months ago

Reply from Alleviate Financial Solutions

Michael,

We're genuinely grateful for the opportunity to assist you in resolving your debt, and we're thrilled to hear that you've experienced positive results. Providing relief to our clients is at the heart of what we do, so it's gratifying to know that our efforts have made a difference for you!

Thank you for taking the time to share your experience and for acknowledging Rick's excellent work. We're here to support you every step of the way, so please don't hesitate to reach out if you need anything.

Jun. 5th, 2024

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Faafouina Solomona

I found the two representatives to whom I was directed bother courteous and respectful. Andrea E. - who dealt with the main reason for my call - was polite, professional and thorough regarding my issue, and took the time to make sure I was clear with every step in the process. It’s good to know that you have excellent people working to help you out. Thank you Andre.

6 months ago

Reply from Alleviate Financial Solutions

Faafouina,

Thank you for taking the time to provide us with an honest review! We are thrilled that Andrea provided you with a positive and respectful experience. We value your feedback and would love to hear from you again. Please do not hesitate to contact us if you need any further assistance, as we are always happy to help.

Apr. 26th, 2024

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Marikaye Dolson

I made a mistake with the company and I talked to Monica D. and she should get a raise and a plaque for being the most understanding , honest, pationate, person I have ever ❤️ ever had to deal with. She made sure she understood my situation and then she made sure I knew what do and to make sure I follow up on Monday because this is a weekend. I'm so blessed to have gotten her when I called. Please know you have a angel working for you. Thank you again for all your help Monica, bless your heart. Mary Dolson.

7 months ago

Reply from Alleviate Financial Solutions

We are thrilled that Monica provided you with an exceptional and empathetic experience. Your feedback is highly appreciated. Monica is an invaluable team member, and seeing her being recognized for her outstanding work is fantastic. Thank you for taking the time to leave us a review, Marikaye!

Apr. 8th, 2024

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cyndi irons Porterville, CA

I called and talked to Felix and And after I talked to him, I was sure that I had done the right thing going through Alleviate He was very informative and answered all my questions I needed to know, and even told me some stuff that I didn’t know that I should do. I will meet Ben in the program couple months but so far I’ve been very satisfied. Send me another review in about six months and I’ll let you know.

8 months ago

Reply from Alleviate Financial Solutions

Cyndi,

We are thrilled you felt confident about our program after speaking with Felix and glad you had a positive overall experience with us! Please do not hesitate to contact us with any questions or concerns during your journey. We are always here to help.

Mar. 6th, 2024

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Dolores Sanchez

Representative was very helpful in answering my questions. Representative very knowledgeable.

3 weeks ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Dolores! We appreciate your feedback and are glad to assist you.

Oct. 29th, 2024

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KATHLEEN AUMENDO

Floriane C. was extremely helpful today when I contacted the company! Great customer service!!!

3 weeks ago

Reply from Alleviate Financial Solutions

We set high standards for ourselves, so learning that Floraine provided excellent service means a lot to us. Kathleen! Thank you so much for reaching out and taking the time to share your thoughts with us.

Oct. 29th, 2024

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Stephanie “STARBRIGHT” Wright Raleigh, NC

I am writing this review because I was very impressed when speaking to the representative. I've always been skeptical about receiving telemarketing calls. However upon speaking with the representative who was very professional and knowledgeable about what he was saying to the program. His honesty in answering my questions and concerns won me over and allowed me to move forward making an informed decision about the program. He provided me with information about the program and the benefits that fits my unique situation. Again his professionalism, honesty and the information he provided was the reason I decided to try the program.

9 months ago

Reply from Alleviate Financial Solutions

Thank you, Stephanie, for taking the time to leave such a wonderful review! We understand the need to be cautious when answering calls, but we're glad you took a chance on Alleviate. We're thrilled to have you on this journey with us and to have exceeded your expectations. Knowing that our representative's service is why you chose us is heartening. We appreciate your kind words and want to welcome you to the Alleviate family!

Feb. 13th, 2024

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Sandra Guzmán

Mr. Mark was incredibly helpful and addressed all of my inquiries about the loan. His assistance was invaluable to me.

1 month ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Sandra! We're thrilled Mark provided you with exceptional service. His care for our clients truly shines through and it is delightful to see him get recognition.

Oct. 17th, 2024

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Llinda Freshour

I had the pleasure of talking to Diamond she was a hugh help in me understanding this process thank you

1 month ago

Reply from Alleviate Financial Solutions

Llinda,

We're delighted you found Diamond helpful and want you to know that we are here for you throughout your journey.

Please feel free to contact us with questions or concerns along the way. We're happy to help!

Oct. 11th, 2024

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George R Valentini

Very complete and accurate review of the program The representative was avery helpful and personable.

1 month ago

Reply from Alleviate Financial Solutions

We're thrilled our representative provided a wonderful and informative experience and are always here if you need anything, George!

Oct. 9th, 2024

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vanathi Krishnan

Thank you Alleviate financial solutions for helping me with my debt…I really need it.thanks again for your support.

1 month ago

Reply from Alleviate Financial Solutions

Vanathi,

We're honored to be here to support you during this challenging time and are thrilled you're satisfied with our services!

Thank you for taking the time to share your feedback with us.

We will continue to support you throughout this journey, so please feel free to contact us with concerns or questions along the way.

Oct. 7th, 2024

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Valerie Adissi

The customer service was great, Rick was very patient to all my questions and answered in a kindly manner.

1 month ago

Reply from Alleviate Financial Solutions

Valerie,

Thank you for taking the time to share your experience with us! We're thrilled Rick addressed your concerns in a kind and patient way and truly appreciate your feedback.

Please feel free to reach back out if you need anything.

Oct. 3rd, 2024

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Marc Denz

Jasmine was very helpful in making me understand the important steps regarding my journey to debt relief

1 month ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts, Marc!

We're delighted to have you on board and are glad Jasmine provided a wonderful and informative experience. We will be here to support you every step of the way, so please feel free to contact us with questions and concerns.

Sep. 26th, 2024

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Charles Hud Rannenberg

Seems like everyone works together to take very good care of the clients. Sara Burnette is a great role model ambassador for the company.

2 months ago

Reply from Alleviate Financial Solutions

We aim to deliver top-notch care and service to all our clients and are thrilled that Sara reflected this! Your feedback is genuinely appreciated and will be shared with the team. Thank you so very much for sharing.

Sep. 17th, 2024

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EDEL PARAMO

Mr. JOARSY D.provided me with an excellent customer service. He clarified all my Doubs and update my information. Great job. Thank you so much.

2 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your wonderful experience with us, Edel! We are thrilled that Joarsy provided excellent service and eased your concerns. Your feedback is greatly appreciated, and we are here to help with any questions or concerns you may have throughout your journey. Please don't hesitate to reach out.

Sep. 17th, 2024

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Andrei Mordovskoi

Had to make some adjustments to my plan. Andrea E. was very helpful in getting that done quickly and clearly. Great service!

2 months ago

Reply from Alleviate Financial Solutions

Thanks for sharing your fantastic experience with us, Andrei! We're delighted Andrea accommodated your requests and provided great service.

Sep. 6th, 2024

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Chrissy Aliventi

This is a great company with great customer service! Ricardo was thorough, spoke clearly and made sure I was informed of my progress in the program.

2 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your fantastic experience with us, Chrissy! We're delighted Ricardo provided excellent service and are here if you need anything.

Aug. 30th, 2024

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Stacie Badley

The person I talked to was polite and friendly. Answered all my questions and reassured me my account was being settled with the companies I asked for help with.

3 months ago

Reply from Alleviate Financial Solutions

We're delighted that our representative addressed your questions and provided an exceptional experience, Stacie! Your feedback is truly valued as we are committed to assisting you throughout your journey.

Aug. 6th, 2024

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Diana Langley

Miss Acevedo was very knowledgeable,patient,and helpful. I appreciate so much that she had perfect English and speech that was easy to understand. I will highly reccommend her to my friends.

4 months ago

Reply from Alleviate Financial Solutions

We’re delighted that our representative handled your case with patience and care. Your feedback is greatly appreciated, and we’re always here to help. Thank you for taking the time to share your experience with us, Diana!

Jul. 11th, 2024

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Natasha Fulton

Rick M was very helpful and knowledgeable about the whole process with me. Helped me understand the next step in the process. Would definitely recommend working with him and Alleviate.

4 months ago

Reply from Alleviate Financial Solutions

Natasha,

Thank you so much for your kind words and for sharing your experience with Rick and our team! We are delighted that Rick was helpful and knowledgeable throughout your experience. It’s great to know he helped you understand the next steps in the process.

Your recommendation means a lot to us, and we are grateful for your trust and support. If you have any further questions or need additional assistance, please don't hesitate to reach out. We are here to help!

Jul. 10th, 2024

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Jessie Olivas

Andrea was professional and helpful and she sounded genuine and human. She is real and not a recording of her voice. I am glad she helped me because I appreciate her hard work.

4 months ago

Reply from Alleviate Financial Solutions

Jessie,

Thank you for your positive feedback! We're absolutely thrilled that Andreas' professionalism, helpfulness, and genuine human approach made such a positive impact on your experience. Her dedication to providing exceptional service shines through, and it's fantastic to see her hard work recognized.

Jul. 1st, 2024

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Helen Bonnersanz

Wonderful customer service. Answered all my questions in a friendly manner and explained every step of the way of summons process. Thanks Rick for easing my concerns and being such a great help!

5 months ago

Reply from Alleviate Financial Solutions

We're delighted that Rick addressed your concerns and delivered such a fantastic experience! If you need further assistance, please feel free to reach out. Thank you for sharing your feedback, Helen.

Jun. 4th, 2024

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B. W. Carrero

Address my questions. Very re reassuring.

1 week ago

Reply from Alleviate Financial Solutions

We're so glad to be of assistance and are always just a call away if you need reassurance or help, B.W! Thank you for sharing your experience with us.

Nov. 13th, 2024

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Deborah D

Fast help, reassurance and caring support

1 week ago

Reply from Alleviate Financial Solutions

We know this process can be tough at times, and we're always here to offer swift support and reassurance whenever needed!

Thank you so much for taking the time to share your experience with us, Deborah!

Nov. 7th, 2024

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DMM2024

Sheila did a great job of answering all my questions. She gave me all the data I needed so that I wouldn’t be concerned. I appreciate her help very much. Alleviate has been a great company to work with regarding Debt settlement. M.M.

6 months ago

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MaryAnn Hayes

Astrid was very professional and patient with me!! I loved her attitude and I could tell she was genuine towards really wanting to help me to get best possible results!! Again thank you Astrid for your help. Mary Ann Hayes😊

7 months ago

Reply from Alleviate Financial Solutions

We are thrilled that Astrid provided you with a helpful and positive experience, MaryAnn! Her genuine compassion for our clients is truly exceptional, and it's lovely to see her receiving recognition for her outstanding work. Thank you for taking the time to leave a review.

Apr. 25th, 2024

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Karen Clark-Reddon

It was a pleasure working through my financial options with the specialists from Alleviate Financial Solutions. During my welcome call, I was able to fully understand my position and which next steps would work best for me. The services offered are excellent.

7 months ago

Reply from Alleviate Financial Solutions

Karen, thank you for taking the time to leave a review. We appreciate your kind words and are delighted you had a positive experience with us!

Apr. 25th, 2024

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miriam Acrivides

Dear Andrea A, Thank you so much for you,displaying remarkable professionalism kind approach. I greatly appreciate your outstanding customer care service, causing me to feel at ease and comfortable. All the best to you. The company is blessed to have you on board. Yours truly, Miriam Acrivides

7 months ago

Reply from Alleviate Financial Solutions

Miriam,

Thank you so much for taking the time out of your day to share your thoughts! Your kind words mean a lot to us, and we are glad Andrea provided an outstanding experience. It's wonderful to see her hard work being recognized and her compassion shining through. Thank you once again for your feedback!

Apr. 17th, 2024

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Mohamed Alkobadi

I really appreciate Rick M. for his customer service. He’s very professional. He was patient with me and explained everything in great detail. He made sure I had the best experience possible and for that I am grateful. Mission accomplished! Thank you Rick !

7 months ago

Reply from Alleviate Financial Solutions

Mohamed,

Thank you so much for taking the time out of your day to share your thoughts with us! We truly appreciate your kind words and are delighted that Rick addressed your concerns with great patience and care, providing an outstanding experience.

Thank you again for your feedback and for choosing our services!

Apr. 8th, 2024

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Sheila Davidson

I loved the hands on attention I received , especially when there was an important matter that I needed clarified….i was nervous and anxious due to this matter concerning my case , but when I called the next day I received a representative that really put my mind at complete ease . Her name is Arianna P.!!

7 months ago

Reply from Alleviate Financial Solutions

We are thrilled that Arianna provided you with an exceptional experience, addressed your concerns, and made you feel at ease. Thank you very much for taking the time to share your feedback with us, Sheila. Your kind words mean a lot to us, and we will certainly pass them along to Arianna!

Apr. 5th, 2024

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Jeffrey B. Roe

Rick was very informative and explained everything that was currently happening with my account. He was very incourageing and friendly. I would recommend anyone with credit burdens to contact Alleviate to see how they can help you.

7 months ago

Reply from Alleviate Financial Solutions

Jeffrey,

Thank you for taking the time to leave a review! We are thrilled that Rick provided an encouraging and helpful experience. Your recommendation means a lot to us, and we would be happy to help anyone you may refer to us. Thank you for your valuable feedback!

Apr. 5th, 2024

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Maureen Glinowiecki

Beatrice A. helped me understand my account. She was very professional, patient, knowledgeable, friendly and helpful to me so I am no longer confused. Her customer service is excellent. You have an outstanding employee with Beatrice, especially since good customer service is a rare thing these days! Thank you very much Beatrice!

7 months ago

Reply from Alleviate Financial Solutions

Maureen,

I wanted to extend my sincere gratitude for taking the time to share your exceptional experience with us. Your kind words mean a lot to us, and we are thrilled that Beatrice has addressed your concerns with the utmost care and patience. Her dedication to our clients is truly remarkable, and it is heartening to see her hard work being appreciated. Thank you again for your feedback. We look forward to serving you again soon!

Apr. 2nd, 2024

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G Mar

I've spoken with Nathan C. and Andrea A., and they have both been patient, informative, knowledgeable and supportive above & beyond my expectations. The program sounds great, too, so I have nothing but praise for the company so far.

7 months ago

Reply from Alleviate Financial Solutions

G, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company.

Mar. 28th, 2024

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cedric willoughby

Awesome customer service as to promptly help you with pending issues as a client… they help extremely well to suit your needs to be able to succeed with the debt relief .. they are flexible to adjust to your critical times to help you further improve

7 months ago

Reply from Alleviate Financial Solutions

We are delighted to have provided you with outstanding service, Cedric! Thank you for taking the time to share your experience with us. We are glad we could accommodate your needs and greatly appreciate your feedback.

Mar. 28th, 2024

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Susan Brown Cibolo, TX

Andrea E’s phone call this morning from Alleviate Financial Solutions was encouraging and informative. Thank you for having acknowledgeable customer service representatives. I was pleased with the phone call this morning.

8 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Susan! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Mar. 15th, 2024

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Clara Rivera The Bronx, NY

I am very happy with the results from this program and was satisfied with the process. Ricardo explained and answered all my questions and concerns. I was able to understand what steps are takes and how successful overall it is. I can't wait to be debt free through this process thank you so much.

8 months ago

Reply from Alleviate Financial Solutions

Clara,

We were absolutely thrilled to read your review! We are delighted that you are happy with our service and that Rick provided you with a positive and helpful experience. We are committed to supporting you throughout your journey, so please don't hesitate to contact us with any questions or concerns. Your feedback means a lot to us, and we appreciate your trust in our service.

Thank you for taking the time to share your experience with us.

Mar. 15th, 2024

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Lyssa Juarez Lynwood, CA

thank you for all your help. You had great customer service. You were able to answer all my questions and help me with my special circumstances. Thank you so much and thank you for being patient with me with my little one here crying fussing while I’m trying to talk to you very great customer service. Enjoy working with you. Thanks again.

8 months ago

Reply from Alleviate Financial Solutions

Lyssa,

We appreciate you taking the time to review and recognize our representative for her excellent service. Thank you so much for sharing your positive experience with us!

Mar. 13th, 2024

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Betty Johnson Murrieta, CA

Andrea, thank you for your step by step assistance. As a new client with Alleviate Financial Solution, I really appreciated your patience and the the time you spent instructing me and answering all of my concerns. It was a pleasure, your support was excellent and I had a great experience. I look forward to talking with you in the near future.

8 months ago

Reply from Alleviate Financial Solutions

Betty,

Thank you for taking the time to share your thoughts with us. We appreciate your feedback and warmly welcome you to the alleviate family. We're delighted Andrea provided a positive and attentive experience, and we look forward to participating in your journey toward a brighter financial future.

Mar. 13th, 2024

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Joseph Patchogue, NY

Vidal G my customer service representative was awesome!!! This company’s customer service is very thorough and they have definitely trained their representatives correctly!! The company “ Alleviate Financial Solutions” knows how to help people !!!

8 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Joseph! We truly appreciate your kind words and are so glad you had a great experience with Vidal. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Mar. 8th, 2024