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Alleviate Financial Solutions

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7.7

Overall Score

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Joe Mullins

I didn't know about debt relief, that was until I stumbled upon Alleviate Financial. A very professional, responsive and helpful group to get over debt without the hassle and the Interest, not to mention.

7 months ago

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Reply from Alleviate Financial Solutions

We're thrilled to have you on board and appreciate your kind words. Thank you for sharing your experience with us, Joe!

Mar. 8th, 2024

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Barbara Hobson

I appreciate the care with which the representatives have shown. Having their help allows me to breath a little better knowing with my financial situation is and will improve . Thank you!

7 months ago

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Reply from Alleviate Financial Solutions

Barbara,

I wanted to thank you for your honest feedback. It truly means a lot to us, and we are glad that we were able to support you during this difficult time. Your kind words are greatly appreciated.

I am happy to hear that you are feeling a sense of relief, and I want you to know that we will continue to support you throughout your journey. Please do not hesitate to contact us with any questions or concerns.

Thank you for sharing your experience with our representatives. We look forward to participating in your journey towards a brighter financial future.

Mar. 6th, 2024

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DG Ganado, TX

Alleviate associates have been courteous, supportive and truthful. The process of relief described by every contact has come to fruition. Thus, I confidently recommend this company.

8 months ago

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Reply from Alleviate Financial Solutions

Thanks for your wonderful review and recommendation, DG! We appreciate it and are happy to assist anyone you refer to us.

Feb. 23rd, 2024

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Laurie Martinez Brooklyn, NY

Mr. C did very well explaining the program to me and he was very knowledgeable when answering all my questions he had all the patience in the world with me. I appreciated all his help.

8 months ago

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Reply from Alleviate Financial Solutions

Laurie,

Thank you very much for taking the time to share your thoughts with us! Your kind words are highly appreciated. We are glad to hear that Mr. C addressed your questions with great patience and care. Thank you again for your valuable feedback.

Feb. 20th, 2024

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Larry Gray TX

The agent that walked me through my welcome packet was very professional, empathetic to my situation, and made my experience a very positive one. I appreciate all that he did for me.

8 months ago

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Reply from Alleviate Financial Solutions

Welcome to the Alleviate family, Larry!

We are thrilled to have you join us on this journey and we are so glad to hear that you had a positive experience with our representative. At Alleviate, empathy is one of our core values and we are pleased to know that it was evident in your interaction with us. Thank you for taking the time to share your feedback, we truly appreciate it.

Feb. 16th, 2024

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Eduardo crespo

“Julio F is a big help. He explained everything to me in detail and was very polite, respectful, and helpful with everything. He answered all my questions with great insight and provided excellent customer service.”

8 months ago

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Reply from Alleviate Financial Solutions

Eduardo,

We appreciate you taking the time to review and recognize our representative, Julio, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 13th, 2024

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Gale Z

I like that everything is explained in detail.

2 weeks ago

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Reply from Alleviate Financial Solutions

We strive for transparency at every step and are so glad you've felt well informed, Gale! Thank you so much for taking the time to share your thoughts with us.

If you ever have questions or concerns throughout your journey, please feel free to reach out.

Oct. 22nd, 2024

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Carminie Bachan

Very easy to work with , and a pleasure to talk with them .

2 weeks ago

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Reply from Alleviate Financial Solutions

Carminie,

We're thrilled you find us easy to work with because this is exactly what we aim for!

We're so glad to have provided a positive experience and are always happy to help.

Oct. 21st, 2024

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Natalie Lewis

Jonathan P. Did a great job explaining everything

2 weeks ago

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Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your wonderful experience with us, Natalie! We're delighted Jonathan took great care of you and greatly appreciate your feedback.

Please don't hesitate to reach out with questions or concerns along the way.

Oct. 21st, 2024

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Mark Sabado

They were very helpful and answered all my questions.

3 weeks ago

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Reply from Alleviate Financial Solutions

Mark, we are glad to have helped! Feel free to contact us with any further questions. Thank you for sharing your experience with us. We truly appreciate it!

Oct. 17th, 2024

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Shane B

Corey B. very helpful for all my questions and solutions.

3 weeks ago Edited October 15, 2024

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Reply from Alleviate Financial Solutions

We're delighted to be of assistance and greatly appreciate your feedback, Shane!

Oct. 17th, 2024

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Joe Berry

Rick was and is very helpful.good guy okay

3 weeks ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, Joe! We truly appreciate your feedback and are thrilled to have provided a great experience.

Oct. 14th, 2024

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Rose Berck

Very helpful, informative, pleasant manne

3 weeks ago

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Reply from Alleviate Financial Solutions

Rose,

We're so happy to help and thank you for your review! Please feel free to reach out if you need anything.

Oct. 10th, 2024

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Sheila Anderson

Very friendly and professional experience.

3 weeks ago

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Reply from Alleviate Financial Solutions

We're thrilled to have provided a positive experience and greatly appreciate your feedback, Sheila! Thank you very much for taking the time to share your thoughts with us.

Oct. 10th, 2024

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Anonymous

My concern about receiving multiple power of attorney documents to sign was addressed. All my concerns regarding my summons regarding going to court on May 9 on an account I settled back in December 2023 waiting for the legal team to respond. All documentation is applied.

9 months ago Edited March 11, 2024

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Reply from Alleviate Financial Solutions

Thank you for sharing your feedback with us. We're thrilled to have provided you with excellent service.

Feb. 2nd, 2024

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annah bochaberi Birmingham, AL

I love how the employees of this company market themselves to the world. I got a chance to talk to four of them at different occasions and that was the best experience ever, no rush. They are kind, nice and so good at what they do. Bravo!

9 months ago

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Reply from Alleviate Financial Solutions

Annah,

We are delighted to hear about your positive experience and truly appreciate your kind words. Thank you for taking the time to leave a review. It means a lot to us!

Jan. 30th, 2024

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Yoali Rosas Asheboro, NC

Thank you Ricardo M. and Damian H. for making this a fast and easy process for my husband and I. We have heard great stories from close family of the success of this program and are excited to start our journey of becoming debt free.

9 months ago

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Reply from Alleviate Financial Solutions

Yoali,

We are thrilled to have provided you with a positive and straightforward experience! We are delighted to hear about your family's success with the program and look forward to continuing to assist you in reaching your financial goals.

Welcome to the Alleviate family!

Jan. 30th, 2024

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Pamela Ford Los Angeles, CA

I really like Alleviate Financial Solutions all of your associates that I have spoken with has been so nice and helpful. I really like that you keep me updated every month. I have had no problems with your company. I feel very secure that I can resolve all my debt with your company thank you.

9 months ago

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Reply from Alleviate Financial Solutions

Pamela,

We are thrilled you had a fantastic experience with our team! We are happy that you find our periodic phone calls helpful and that you are confident with the program. Please don't hesitate to reach out to us if you have any questions or concerns along the way.

Jan. 30th, 2024

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MILAGROS GONZALEZ New York, NY

Mr.M was very informative of my case with Alleviate financial Solutions. I would like to continue my question I have with him. He was excellent in explaining the importance of their program. The process I will go through to become debt free..

9 months ago

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Reply from Alleviate Financial Solutions

We are pleased that you had a great experience, Milagros! Thank you for sharing your feedback with us. Please don't hesitate to contact us anytime along the way if you have any questions or concerns.

Jan. 26th, 2024

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Bill Coyle Queens, NY

I just signed up with Alleviate yesterday, and I spoke with MARIA V today. She was very thourough in explaining what is expected of me in the coming months. She was also kind and thoughful. I look forward to working with this company to help me get out of this credit card debt.

9 months ago

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Reply from Alleviate Financial Solutions

Bill,

Thank you for taking the time to share your thoughts with us! We are thrilled to hear that you had a positive experience with Maria. We are excited to accompany you on your path toward a bright financial future.

Jan. 26th, 2024

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Frank Potember Anaheim, CA

I had the best person on the phone with me at the time of my crissis. J.P was my rainbow of sunlight.She knew exactly what to say and what not to say when I had called all heated up about a serious issue that took place. I had already hinted from the start of our conversation, that any foul language that I use would not be directed to her,this gal to the time to listen to me and even add some insight.Bottom line, she cared and wanted to help.We need people like this in our F'd up world today.The more people persons the better.As a manager where I work its up to me to see this type of gold in a person and make sure it gets noticed.I will go as far as to say, if Alleviate is not paying more than $20 and hour, well then, Alleviate F.S. You're Fired!! You need people like this, now do what you need to reward her and make her even better.

9 months ago

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Reply from Alleviate Financial Solutions

Frank,

We are delighted to hear that Josseline provided you with comfort and a positive experience. Thank you for taking the time to share your feedback with us. We will surely pass your kind words along to her and our team.

Jan. 25th, 2024

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Larry Williams Katy, TX

Astrid did an amazing job in updating my file and answering all my questions. She is a great example of what customer service should look like from a broad spectrum. She should be a customer service trainer nationwide in the realm of customer service. Kudos and thanks for the positive experience. Promote immediately.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts, Larry! We appreciate your kind words and are happy that our representative was patient and attentive in addressing your concerns.

Jan. 24th, 2024

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Bill Bishop Torrance, CA

I just finished my orientation about my Welcome Packet with Hannah M. She explained every portion of my packet that was so easy to understand. It’s reassuring knowing I have a very good people helping me through this process. Hannah was very professional and understanding. Thanks Hannah

9 months ago

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Reply from Alleviate Financial Solutions

Bill,

Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! Thank you so much for taking the time to share your thoughts with us. We are delighted to hear about your positive experience with Hannah.

Jan. 24th, 2024

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Mr. Barrett

I called about the annoying frequent calls from Creditors and spoke with Shauri S who was pleasant and professional. She explained everything and forwarded information for my records to assist with the calls and at the same time made sure that my account was updated.

9 months ago

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Reply from Alleviate Financial Solutions

Mr. Barrett,

Thank you for sharing your wonderful experience with us. We appreciate your feedback and are always here to help!

Jan. 25th, 2024

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Jeannie Jackson Olive Branch, MS

Alleviate is a great solution because the client has to do very little to get started. Alleviate does everything after that. You don't have to talk to creditors on the phone or answer mail or emails. The staff is so polite and helpful!

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review, Jeannie! We're thrilled to hear about your fantastic experience and appreciate your kind words.

Jan. 24th, 2024

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Sandy Mcintyre

I have had remarkable service with the 2 advisors I have spoken to regarding this decision to seek financial debt relief. I spoke to Vidal today and Abdul 8 days ago. Very happy with my decision which is trepidating when I consider the whole picture

9 months ago

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Reply from Alleviate Financial Solutions

Sandy,

Thank you for sharing your feedback and leaving a positive review! We are delighted to hear about your outstanding experience and glad you chose our services to help you overcome your debt and gain financial freedom. We look forward to participating in your journey toward a bright financial future.

Jan. 18th, 2024

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Lisa Coombes

I just spoke with Rick M with customer service, what an absolute pleasure speaking with him. Rick was very knowledgeable and helpful, he answered all my questions and made me feel at ease. I highly recommend Alleviate Financial.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Lisa! We're delighted to hear about your excellent experience with Rick and are happy to help.

Jan. 18th, 2024

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Dar Cui San Francisco, CA

The service and communication is top notch! Super happy I chose Alleviate to help me with my debt relief. Maria was super helpful with all the information I needed to know and gave me some peace of mind knowing that I’m in great hands.

9 months ago

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Reply from Alleviate Financial Solutions

Dar,

I wanted to express my gratitude for taking the time to leave such an excellent review! It's great to hear that Maria provided you with an outstanding experience and the peace of mind you needed regarding our program. If you have any questions or concerns during your journey, please don't hesitate to contact us. We are thrilled that you chose us to help you alleviate your debt, and we look forward to participating in your journey toward a bright financial future.

Jan. 18th, 2024

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Peggy Redwood City, CA

I spoke to the account manager named Diamond regarding an update to my account as well an issue I was having with one my creditors. She gave me sound advise on how handle the situation and I feel more at ease going forward. Thank you Diamond and Alleviate Financial.

9 months ago

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Reply from Alleviate Financial Solutions

Peggy,

We are thrilled to hear about your positive experience and are glad you feel at ease with the program after speaking with Diamond! Thank you for taking the time to leave such an excellent review. We genuinely appreciate it.

Jan. 16th, 2024

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Janet Wisneski New York, NY

Hannah M is Amazing she explained everything Clearly answered all my questions She is a True Blessing... it was Awesome to have Someone that could Relate to my Situation... I felt like we had been Friends Forever.. Thank you VERY much for an Excellent Encounter... Stay Amazing Hannah M... God Bless... Janet Wisneski

10 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Janet! We truly appreciate your kind words and are so glad you had a great experience with Hannah. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 4th, 2024

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James Riverside, CA

I spoke with Michael L for my 1st 30 day update and he was very professional and helpful in explaining all the details of what to expect and how my money is dispersed. I feel really good about this company even though I was skeptical at first.

10 months ago

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Reply from Alleviate Financial Solutions

James, we are thrilled to hear that your experience with us has been great so far! Please get in touch with us if you have any questions or concerns on your journey. We value your support and appreciate you choosing our company. Thank you!

Jan. 4th, 2024

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Stephanie Manriquez Lomita, CA

The people I have spoken with at Alleviate have the most amazing customer service skills. Richelle and Amanda were so supportive and informative when I spoke with them. Everything was explained clearly and I am so glad I went with Alleviate Financial to support me through this time.

10 months ago

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Reply from Alleviate Financial Solutions

Wow, your review has truly made our day, Stephanie! Thank you so much for taking the time to share your feedback with us and for providing such a glowing recommendation. Your feedback means a lot to us and we are happy to have been of assistance to you. We also appreciate any referrals you may send our way!

Jan. 3rd, 2024

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Duane Days Indianapolis, IN

Julio J provided excellent service by explaining this program to me very professionally. He helped me to be fully prepared for what I am getting into.I appreciate his knowledge and expertise in the program and I am looking forward to being debt free. Duane Days.

10 months ago

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Reply from Alleviate Financial Solutions

Duane,

Thank you for taking the time to leave such a wonderful review about your experience with us! We're thrilled to hear about the service you received from Julio and are always glad to assist. We appreciate your feedback!

Dec. 13th, 2023

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Kathleen Mottley Eufaula, AL

Mr. G with Alleviate Financial took the time to listen to my concerns and respond to each of them. I found him very helpful and professional and I have been pleased with all of the staff members I’ve spoken with at Alleviate.

10 months ago

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Reply from Alleviate Financial Solutions

Kathleen, I want to express my gratitude for sharing your positive experience with us. Your kind words mean a lot to us, and we are pleased to hear that our representative handled your concerns with patience and care. Please keep in mind that our team is always happy to help you if you have any further questions or concerns. Thank you for sharing your feedback with us!

Dec. 6th, 2023

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Rhonda Knight

Maria V is a true professional and proficient in her knowledge and customer service interaction! I had some concerns, which she went over in a calm and willing manner. At the closure of our conversation, I felt a great sense that choosing Alleviate was the best solution for my debt consolidation needs.

11 months ago

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Reply from Alleviate Financial Solutions

Rhonda, thank you for taking the time to write a review and recognizing the excellent service provided by our representative! We are grateful for your kind words and thrilled to know that you had a positive experience with us. We are excited to be a part of your journey towards a bright financial future.

Dec. 1st, 2023

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Brian Dees Los Angeles, CA

Interactions are quick, to the point and the knowledgeable staff has been most helpful every time I speak with them. Questions are answered in easy to understand detail in a friendly manner where I feel like they truly care.

11 months ago

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Reply from Alleviate Financial Solutions

Brian, thank you so much for taking the time to share your thoughts with us! We're delighted to know you've had such a wonderful experience with our staff. We greatly appreciate your feedback and are always happy to assist.

Nov. 30th, 2023

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Candice Wolf Albuquerque, NM

Today I had the pleasure of speaking with Vidal.. He took time with me to get the right information, Explained what to expect next.. and made sure that all my questions were answered.. I really enjoyed working with Vidal he's very knowledgeable..

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts, Candice! We appreciate your kind words and are thrilled that our representative took the time to address your concerns with great patience and care. Your feedback is valuable to us, and we're grateful for the opportunity to serve you.

Nov. 29th, 2023

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Charlene Cunningham St Louis, MO

Hello, I don’t know quite how to put this to words. By speaking to Ms. A P She really made an impact on me today. By choosing her as an employee means everything. I was down about making this financial decision. She walked me through everything. Answered every question that I threw her way. She’s an amazing person 😊

11 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Charlene! We appreciate your kind words and are happy to hear that our rep handled your call with patience and care. Thank you again for your support and for choosing our company.

Nov. 28th, 2023

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Karen Bradley Newport, AR

Andrea A was very thorough and patient with me. I have never been through a process like this. She covered every step, explained, and answered all of my questions. She didn’t make me feel dumb about the questions I asked. I would rate her a 10 in customer care.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Karen! We appreciate your kind words and are happy to hear that our rep took the time to address your concerns with great patience and care. Thank you again for your support and for choosing our company.

Nov. 27th, 2023

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Michelle Thomas Anaheim, CA

This is a wonderful company. Alleviate has been very helpful in cleaning up my credit. They have amazing customer service. They have options for everyone. If you find yourself needing financial solutions company try Alleviate. You will be happily surprised.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience, Michelle! We appreciate you taking the time to leave such an excellent review and recommendation. We are delighted to have assisted you and would be happy to help anyone you may refer to us. Thank you again!

Nov. 27th, 2023

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James San Jose, CA

From the start of my application with Joshua to the follow up call to go over the details of the agreement with Sara was outstanding. Both were extremely easy to talk with and explained everything in detail and asked if I had any questions and if I did, they listened to my question and went over the detail again without any hesitation.

11 months ago

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Reply from Alleviate Financial Solutions

James, welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! Thank you so much for taking the time out of your day to share your thoughts. We're delighted to hear that the process is starting smoothly. Should you ever have any concerns or questions, please feel free to give us a call so we can address them. Thank you again for your support and for choosing our company.

Nov. 27th, 2023

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Vivienne Francis Independence, MO

Alleviate representative Vidal G was very courteous and helpful. I felt like a valued friend. Mr. G treated me with much respect. I am happy to know that Alleviate always checks in on me with their monthly review of my account.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review and for recognizing the outstanding service provided by our representative! We are grateful for your kind words and delighted to hear about your positive experience with us. If you ever have any questions or concerns during your journey, please don't hesitate to contact us.

Nov. 27th, 2023

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jason hurt Edmond, OK

Alleviate has great customer communication, and is very helpful in keeping the customers updated. Questions have been answered quickly and decisively and has made sure I have no questions unanswered. Glad I'm getting the help I need through them.

11 months ago

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Reply from Alleviate Financial Solutions

Jason, thank you for taking the time to share your thoughts with us! We are grateful for your kind words and thrilled to hear about your positive experience with our services. Thank you for providing your valuable feedback.

We appreciate the trust you placed in us to help you overcome your debt and achieve financial freedom. We look forward to continuing to support you on your journey to a brighter financial future.

Nov. 27th, 2023

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shay powell New York, NY

I’m so very grateful for the relationship and trust being built between me and my rep Ricardo. He’s always available to answer any of my questions or fears as well offer the best solutions for my financial needs. I would recommend for anyone but definitely people 30k and over in debt!

11 months ago

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Reply from Alleviate Financial Solutions

We're glad to hear that our representative was able to address your concerns and offer reassurance that you're on the right track! Thank you, Shay, for taking the time to leave such a fantastic review and recommendation. Your feedback means a lot to us, and we appreciate your kind words.

Nov. 20th, 2023

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Gladys Rodriguez Winter Haven, FL

My experience with JOARSY R was very helpful and less stressing, going over my Welcome package was very helpful, he went over everything and answered all my doubts and concerns. I am really hoping this program helps me get out of debt.

11 months ago

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Reply from Alleviate Financial Solutions

Dear Gladys,

We are thrilled to hear that our representative was able to ease your worries and concerns! Thank you for taking the time to share your experience with us. We are excited to welcome you to the Alleviate family and congratulate you on taking the first step toward financial stability. If you have any questions throughout your journey, please do not hesitate to contact us.

Nov. 14th, 2023

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David Powers Naperville, IL

This is the best debt-management company in the business. Their customer-service skills are superb. They really care, and they are very responsive. You won't get lost in the shuffle with Alleviate Financial Solutions. Felix, at Alleviate, is a consummate professional.

11 months ago

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Reply from Alleviate Financial Solutions

David, your review has made our day! We are so grateful for your time sharing your positive experience with us and our representative. Your kind words mean the world to us, and we feel privileged to be a part of your journey towards a better financial future. Thank you!

Nov. 13th, 2023

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Tonya Cottrell

Great customer service, made sure I understood details of the program.

1 month ago

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Reply from Alleviate Financial Solutions

Tonya,

We strive to provide excellent service and are thrilled that this has been your experience! We're glad our representative explained everything with clarity and are always here if you need anything.

Oct. 7th, 2024

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Maurice Jacobs

Thanks Rick for helping me to understand my process and portal.

1 month ago

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Reply from Alleviate Financial Solutions

Maurice,

We're thrilled that Rick provided you with excellent service, and we’ll be sure to pass along your kind words. We're always just a phone call away if you need anything else!

Thank you for taking the time to share your experience with us.

Oct. 7th, 2024

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Anray

Excellent customer service giving detailed and fast response.

1 month ago

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Reply from Alleviate Financial Solutions

We aim to deliver excellent service and are so glad this has been your experience, Anray! Thank you very much for sharing.

Sep. 18th, 2024

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Laura Medina

Shauri was amazing she walked me through the process of uploading all documents. I’m. It that tech savvy and she was so patient with me. I told her I was scared and she reassured me that she would take care of getting my documents to legal and everything would be reviewed as soon as possible. Shauri was very compassionate. It’s hard enough to be going through this process and she made me feel that I could trust her.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you, Laura, for taking the time to share your thoughts with us. We sincerely appreciate your feedback and are glad that Shauri was able to provide you with compassion and support. We understand that navigating a financial program can be daunting, but we are here to assist you every step of the way.

Feb. 9th, 2024