Name: Alleviate Financial Solutions
Rating: 4.9

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Gina Soriano Spring, TX

Elvis A is amazing! He explained everything thoroughly, patiently, & kindly answered my questions. That wasn't an ordinary task. Not only is this extremely difficult under normal circumstances but add to it that I'm significantly disabled, grieving, & technology challenged, severely challenged. Including speech & response time. He never made me feel like I was slow, challenged, & he never rushed me. He answered all of my questions & let me know I could call anytime when I have more. Outstanding customer service! TYVM! Gina

1 year ago Edited August 23, 2023

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Michael Hanna Austin, TX

Currently at the point where negotiations are beginning, so no savings just yet but look to be coming shortly as negotiations progress. The company has been very good about keeping me in the loop and updating me on the current progress. In the next couple months I should be seeing the fruits of all the labor put into this and am excited to see how much they can save me.

1 year ago

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Edgar Aguilera El Paso, TX

I'd be lying if I said making this decision was easy. It was not. Many fears were creeping at first, but Garry and its team carefully explained the process and helped ease my mind. Their professionalism is off the charts, but most importantly, their honesty and bluntness are what gain my trust. I know Alleviate Financial will get me out of my financial hardship soon.

1 year ago

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Mary Phipps

I have been working with Dulce B on a hardship . Ms. B was very patient and answered all my questions. She understood I’m hard of hearing and, so she spoke slowly and loud enough so I can understand. Also I do not have a computer, so everything was done on my cellular phone. I sure made it rough getting things done, because I would accidentally close out the application. Ms. B was more then patient with me, even when I was getting stressed, she stayed strong

1 year ago Edited July 6, 2023

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Kenzington Martin Lake Forest, CA

Roxana G at Alleviate is the most helpful and best person I have ever experienced in client success. I am an enrollment specialist for Alleviate and talk to client success on a daily basis to help my clients and Roxana is by far the best person working at your company. She is precise, accurate, and does her job beautifully with great compliance. She gets things done for my clients and if it wasn't for her and how she takes care of my clients, I don't know what some of my clients would do. We all appreciate and know Roxana deserves a raise and a thank you for all the work she does.

1 year ago

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ronald burke Ocala, FL

casandra was very personiable and a proffesional. I beluieve she went way out of her way to troubleshoot and fix my problem.her attitude was far above normal it was fantastic. she kept up a conveersatioin between us while she was doing the work. this really put me at ease and beyond her responsibilities i feel . i would reccomend her to anybody even while typing this i feel good about her service cassandra thank u for making my day such a great one

1 year ago

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Angel Peterson Jacksonville, FL

Charlie provided excellent professional customer service! In today’s fast paced world some corporations hire individuals that only focus on the bottom line and do treat you like a human. Charlie is the exception to the norm. He was attentive and thoroughly covered all of the information I needed. I truly appreciate his dedication to detail and to customer support. I wish there were a way I could request Charlie to handle all of my future interactions with Alleviate Financial Solutions! Thank you Charlie.

1 year ago

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Leroy Shaw Frisco, TX

Mr. Vidal G Was Very Professional, Patient And Helpful In Guiding Me Through The Process Of Setting Up My Site To View My Status Of Where And What I’m Paying To Alleviate. I’m Now Able To See How I’m Doing With My Account. He Also Explained How I Would Graduate Faster By Applying For One Of The Loans Which Would Help Me Graduate Faster Or Stick With My 48 Months Term.

1 year ago

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Cameron Baciotti Phoenix, AZ

Elvis was professional and communicate with clarity. He acknowledged my emotions and understood the concerns and hardships. After his explanation of the welcome package, I felt lighter. Thank you Elvis for assuring that my current state of being is on a path of alleviation. Thank you for being present and supportive. Thank you Alleviate Finacial Solutions.

1 year ago

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Keilee Ammon Benson, AZ

Michael L was AMAZING! I was talking with another rep and must have lost the connection but was not getting help from her and I felt like I wasn’t being heard. Then I got Michael when I called back and he helped me, had a solution and fixed the problem. I went from being very upset to calm, satisfied and very happy!! Thank you Michael L! If I can request to talk to someone he would be who I’d want to always work with.

1 year ago

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Darlene Mason Norman, OK

My experience with Alleviate Financial Solutions has been great. They're very professional and always easy to contact if I have questions or need their assistance. They have been super helpful with one of my creditors that initiated legal action against me. Their expert legal representation and negotiations are worth the cost to complete this program and be debt free!

1 year ago

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Susan Garrett San Diego, CA

Today, it was my pleasure to meet Mr. Ottmar E. His customer service and support skills were impressive and professional. He answered all my questions, and made me feel at home with your company. It's rare I receive assistance like Ottmar gave me today. Thank you for having such a quality person who enjoys his work so much. What a wonderful team player, too.

1 year ago Edited May 26, 2023

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Michelle Cashen El Cajon, CA

Alleviate is a very professional company to work with. They helped me through a tough time and was able to work with me when no one else would. I was able to end my program early and JOARSY D was VERY patient with me with all my questions and concerns and was willing to do a follow-up with me to make sure my auto drafts were stopped correctly. If you need to reorganize your bedts, I would HIGHLY recommend Alleviate.

1 year ago

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candis alfano Fort Myers, FL

Andrea E was very pleasant and wonderful to work with. She explained the process of how they are going to help me get my debit down and my credit in better standing. She listened to my concerns and gave me plans of action. By far the best customer service I have experienced. Hurricane Ian put me into a financial hardship and knowing that there is light at the end of the tunnel, and people out there who actually care and will help in anyway possible makes me feel excited for a better future.

1 year ago

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Andrea King San Jose, CA

Maria (Mar) was wonderful! Not only was she extra patient w all my questions, she made everything make sense. She took her time w me and did not get irritated or upset when I asked questions maybe more than once. She was friendly, thorough and caught me up in my last month phone call as well as this month. I now understand exactly where I’m at in the process and she eased my mind about the negative reviews I’ve seen online as well as trash talk from my creditors. I really appreciate her knowledge and customer service skills. Go Mar!!!! Great experience and conversation.

1 year ago

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Mike Merritt Arlington, TX

Thank you Jay for your utmost service over the phone and being very helpful and informative regarding my account. With Jay’s help over the phone and going through my account for first time, he provided great service and care, and able to answer my questions. Jay is very courteous and polite over the phone and very helpful to assist me to understand my account. Thank you so much Jay for your help today. Keep doing your positive vibes and making customer like myself feel really appreciated for someone like you on the end of the line.

1 year ago

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Setare H San Bernardino, CA

Jose helped with making changes to my account. He also reviewed my monthly scheduled assignments. He was informative, friendly yet professional. He answered all my questions and took time to address my concerns. I felt that I was important because they took time to discuss all my available options. Awesome *5* Star Customer Care representative. Thank you for making my day!

1 year ago

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Darien Michele Upper Marlboro, MD

I like that this company did provide me some amount of stress relief, however that has not been without some anxiety and disappointments. The process is very slow. I got into this program under the notion that after 6-8 payments of on time payments I would offered a full debt release loan which would have spread up the process. However, that has not been the case, and so did feel a little bamboozled. They are slowly but surely handling my debts, which is great but I probably could have saved my credit score from dropping down as far as it has during this process by making my own minimum payments. While I do think it will pay off in the end, the waiting game is excruciating. The customer service 90% of the time has been great though I have to admit

1 year ago

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Sherry Lane Marina, CA

I have been with them for almost a year. They have been so professional, honest and kind with me. I never worry about what is happening because I trust them always. I spoke with Christian A this morning and, as usual, everything is explained to me and I am aware of everything going on with my account. They have been amazing and take away my worries and stress over my financial situation. Great job to all at Alleviate Financial Solutions.

1 year ago

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Debbie Casada McKinney, TX

We have just started with Alleviate Financial Solutions, it has been very helpful. Anyone I have spoken with hen I have called has my information on where we are now in the process of freeing us of debt. I have received several calls from those involved with my account and am exciting about hearing they will soon be able to began the process to relieve my debt.

2 years ago

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Kristianddavid Harris Midway, AL

I love the fact that all I had to do was list all the companies that I had a debt with I felt was over my head and give to Alleviate financial and they handled all my creditors easily with just one payment a month. They truly set my mind at ease. It raised my credit scorer as well. Thank you alleviate financial. I am no longer drowning in debt.

2 years ago

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Xavier G.

Ms. Astrid F went above and beyond since the moment she picked up my call, her professionalism and way of understanding my needs and concerns were very well under her attention. She was always helpful with a great attitude and gave me all details necessary for me to understand everything we went trough. I wish there was a direct line so I can contact her directly to speak to her any time I needed to. Thanks a lot Ms. F!

2 years ago Edited January 9, 2024

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Domenick DeTommaso New York, NY

I recently called back Alleviate to review my standing and spoke with Chris. I found him to be very helpful and answered all of my inquiries. I am almost graduating the program and he went over just what will occur in the next few days and for me to expect a call settling my last account. I feel grateful to speak with knowledgeable people over my years with Alleviate. Thank you.

2 years ago

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Mateo Juarez Fort Worth, TX

I had missed a call from Aleviate and I called back right away. I stayed in hold for less than 1 minute when Vidal G answered my call. He answered ALL my questions with incredible patience! Before the call, I felt uneasy about the process since I had misunderstood a BIG step in my first call and I had messed up. Thankfully, Videl was kind enough to explain in detail what I had to do and that everything was going to be okay. Thank you so much Alleviate for helping me in a time I needed help the most!

2 years ago

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Veronica Green Bartow, FL

Mr. Minor G was very professional and friendly. I was happy that we was able to go over my welcome packet . He explained every thing to me in a very knowledgeable and professional manner, so I could understand about the program and my responsibilities. I am looking forward to working with Mr. G and the rest of Alleviate Financial Solutions family as I move toward financial freedom.

2 years ago

Reply from Alleviate Financial Solutions

Thank you so much Veronica Green! It means a lot to hear such positive remarks!

Dec. 28th, 2022

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Socrates Fernandez Queens, NY

excellent service a magical help to that I lived with you. Their customer service is 5 stars and like no other in the same agreement they take the taxes for excellent comfort at the end of the agreement. ///: excelente servicio una ayuda mágica a que viví con ustedes. sus servicio al cliente es 5 estrellas y como ninguna otras del mismo acuerdo toman los taxes para excelente comodidad al finar de los acuerdo

2 years ago

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Sylvia DeVore Oak Grove, KY

Alleviate has been my saving grace, before I made the first call to them I was considering bankruptcy. They have been able to stop all collections calls and letters, and my credit is already improving. They call me monthly to discuss my progress in the program, and have shown me that there is an end in sight. Amanda assisted me today with questions I had and was thorough and thoughtful to my unique situation.

2 years ago

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Mflores2314 Mesa, AZ

Marlény C is my account manager, and I just want to say how amazing she is. Was very thorough in explaining/guiding me along the way. I asked if there was any way I could submit a review because of how content I was with her customer service. Recommend this company for only those that are willing to put in the work to get more financial stability.

2 years ago

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Barbara Dallas, TX

Alleviate Financial employs excellent customer service reps who are always there to assist. I recently had some confusion with my account, and customer service rep, Amanda A. answered all my questions and resolved my issues quickly, professionally, and congenitally. Alleviate is a great company dedicated to their customers. I highly recommend them.

2 years ago

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Courtney Pinnock

I couldn’t describe a more easy to deal with Financial Solution if that’s a word, but Alleviate has made it effortlessly pain free in helping me with my finances and credits. Their customer service team is extremely competent and knowledgeable also very easy to talk to. I’m happy with Alleviate, and comforted to know I made the decision to choose it.

2 years ago

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Ann Blythewood, SC

I spoke with Andy today and she was very eloquent. She helped me with my problem very quickly and efficiently. From the 1st she was positive and that reassured me. I was very happy to have her as my person who helped me solve my issue. I found her to be kind and also caring about the information she got to me about how I would be affected and certain ways by any decisions that were made. I found this reassuring and also helpful. I wish I could speak to Andy every time.

2 years ago Edited June 16, 2023

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Crystal Exford Muncie, IN

I had just recently signed up with Alleviate and have already received a settlement offer that was a 60% off discount than the original debt. I am truly impressed with Alleviate. It's scary going into debt management but Alleviate is making the process not so scary now for me. Edgar was great in explaining the offer and managing my account recording.

2 years ago

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Lourdes Bergueiro Hialeah, FL

I am glad to be part of Allivate Financial Solution. We were completely lost not knowing what to do with our finances and this angel appeared in front of us. We are getting organized and most of it feel protected and very well oriented. The process will take time but we will get good results from it. The Allivate staff is amazing and my Manager Account Ms. Andrea E is very professional and knowledgeable, one of the best! Thanks for your help 👍 The Bergueiros

2 years ago

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Msnoblequeen Fort Lauderdale, FL

Words cannot express how much this company has been so helpful during the hardest time of my life . I was at my lowest with so much debt that it was difficult for me to keep up. Ms. Jennifer D from Alleviate Financial Solutions was very helpful, she took her time with going over everything thoroughly and making sure that I was able to understand how the company work and the great benefits that it provides. as a single parent of 3 kids and struggling to make ends meet I highly recommend Alleviate Financial to help you with a fresh start and better credit.

2 years ago

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Steve Brown Columbus, IN

I had the pleasure to speaking with Felix G on the 29th of September and he was a very courteous, knowledgeable, and professional gentleman I had the pleasure of talking to !!! He had updated me with my issue and reassured me of my situation !!! He had spoken to me very calmly and I appreciated that so much, he is a gentleman and a scholar. Best regards Steven Brown

2 years ago Edited October 2, 2023

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Joyce Jackson Monticello, AR

I call today to make sure that I had responded to a settlement back in August in which I was informed that it was already settled also informed the advisor of the repeated calls from of the creditors T he advisor assured that it would be taken care of I just like to say the advisor was very helpful with my concerns very very professional pleasant to communicate with overall a very good call

2 years ago

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Ddressner

Very helpful and professional. They give ease of mind with helping to get debt free.

2 months ago

Reply from Alleviate Financial Solutions

Ddressner,

We're always happy to help and are thrilled to have given you some relief on your debt-free journey. We will be here to support you throughout your journey, so please feel free to reach out if you need anything.

Jan. 8th, 2025

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John Hedlund

With the wall against the wall , I was put at ease going through the set up process

2 months ago

Reply from Alleviate Financial Solutions

We are truly thankful for the opportunity to support you during this challenging time, and we are delighted to have provided you with relief.

We will be here to assist you every step of the way, from your initial settlement to updates and everything in between. Please don't hesitate to reach out with any questions or concerns along the way.

Welcome to the Alleviate family, John!

Jan. 3rd, 2025

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Erika paynecowans

Very friendly, explained thing about my account. Overall I felt very comfortable talking on the phone.☺️

3 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Erika! We are thrilled to have provided you with a positive and comfortable experience. We look forward to our next interaction and truly appreciate your positive feedback. 😄

Jan. 3rd, 2025

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Gloria Barksdale

Ricardo was very effective and polite. His directions were clear and professional with a caring manner.

3 months ago

Reply from Alleviate Financial Solutions

Gloria,

Thank you for taking the time to share your experience with us and for recognizing Ricardo for his exceptional service!

We aim to provide a positive and caring experience and are thrilled that Ricardo exemplified this.

We will continue to be here for you every step of the way and look forward to connecting again.

Dec. 6th, 2024

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Stephanie Gunter

Richelle was very efficient and patient with me as I was giving here info she needed to complete the welcome packet

3 months ago

Reply from Alleviate Financial Solutions

Stephanie,

We're thrilled to join you on this debt free journey and are so happy Richelle provided an outstanding experience!

We will be here to support you every step of the way, so please feel free to reach out if you need anything.

Dec. 6th, 2024

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Kimberly Stubberfield

Consistent with their brand. They work fast, starting the Debt settlement and working fast in negotiations. Always available to answer questions and concerns.

4 months ago

Reply from Alleviate Financial Solutions

Thank you so much for sharing your thoughts with us, Kimberly. We greatly appreciate your kind words and are thrilled that we’ve been able to provide the support you need and meet your expectations.

We will be here to support you along the way, so please don’t hesitate to reach out if you need anything.

Nov. 20th, 2024

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Mundo

Nicolai Anne Cortez, was very professional and answered all our question in a professional manner. A very respectful lady.

4 months ago

Reply from Alleviate Financial Solutions

We're thrilled Nicolai provided a fantastic experience and addressed all your questions!

We will be here if you need anything and will pass along your feedback to her and the rest of our team.

Thank you for sharing your experience, Mundo!

Nov. 15th, 2024

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Glynda Boyd

The registration process has been seamless. The representative is knowledgeable, which has given me a sense of comfort in becoming debt free.

4 months ago

Reply from Alleviate Financial Solutions

Glynda,

Thank you for taking the time to share your thoughts with us! We’re so thrilled to be part of your journey toward a debt-free future, and we’re so glad that the onboarding process went smoothly and that our representative was able to bring you some relief.

We’re here to support you every step of the way, from your first settlements to any updates and everything in between. If you ever need anything, please don’t hesitate to reach out. We’re always here to help!

Nov. 11th, 2024

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Paula Jarrett

Ricardo M. was very polite, warm, friendly and made our conversation feel comfortable and efficient. He is an excellent representative,.

4 months ago

Reply from Alleviate Financial Solutions

How thoughtful of you to leave a review about Ricardo!

We always aim to create a positive and comfortable experience, and we’re so happy to hear that he was able to do just that for you.

Thank you so much for taking the time to share your thoughts, Paula. It truly means a lot to us, and we can’t wait to pass along your kind words to Ricardo and the rest of our team!

Nov. 7th, 2024

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Lucy Stirnkorb

Cheryl was extremely personable, polite, courteous and professional. She answered my questions and gave me all my information.

4 months ago

Reply from Alleviate Financial Solutions

Lucy,

Thank you so much for sharing your experience with us! We’re delighted that Cheryl made such a positive impact, ensuring all your questions were answered and leaving you feeling well taken care of.

We're here for you every step of the way, so please don’t hesitate to reach out if you need anything.

Nov. 4th, 2024

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Rodrigo Torres

Sara B thank you so much , Cassandra and Tatiana you were great to work with also! Sending you clients Great customer service

5 months ago

Reply from Alleviate Financial Solutions

We're thrilled our team delivered excellent service and are always here if you need anything, Rodrigo! Thank you for taking the time to share your thoughts with us.

Oct. 29th, 2024

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Wilma Jordan

Just started working with the company this will be my second up date call so far I like hope everything will turn out to be a success. Thank you.

5 months ago

Reply from Alleviate Financial Solutions

Wilma,

We're so thrilled to welcome you to the Alleviate family and are glad you're satisfied so far! We're excited to embark on this journey together and can't wait to see what will achieve. 😄

We will be here every step of the way, from your first settlement to updates and everything in between. Please feel free to give us a call if you need anything.

Oct. 24th, 2024

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amelia fuentes

Peter B. was a great help in fixing an important issue. He was efficient, knowledgeable, and made the process easy. Highly recommend!

5 months ago

Reply from Alleviate Financial Solutions

Amelia,

We're so glad that you found Peter helpful in making the process smooth and efficiently resolving the issue. Thank you so very much for your kind words and recommendation!

We can't wait to connect again and are here if you need anything.

Oct. 21st, 2024

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Christy Slootmaker

I'm actually seeing results!! Im so excited to be omw to debt free. Thank you alleviate debt and all of your fantastic hard working employees!!

5 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Christy! We're thrilled you're seeing results and can't wait to see what else we can accomplish together.

We appreciate your kind words and are always happy to help!

Oct. 17th, 2024