Name: Alleviate Financial Solutions
Rating: 4.9

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Laura

The ear of which everything was handled for me. Everything was explained in detail and what I needed to do. Excellent service.

5 months ago

Reply from Alleviate Financial Solutions

Laura,

Thank you so much for your kind words! We strive to deliver excellent service and are delighted this has been your experience. We appreciate your feedback and are here if you need anything.

Oct. 14th, 2024

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Ramon Pedrosa

I highly recommend you for a job well done! Thank you for your clear explanations and your generous time clarifying my financial issues!

5 months ago

Reply from Alleviate Financial Solutions

Ramon,

Thank you for taking the time to share your positive experience and recommendation! We're delighted our representative took the time to explain everything with clarity and appreciate your feedback.

Oct. 9th, 2024

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Ricardo A Lucchino Jr

Ricardo did a fantastic job. He was very helpful and knowledgeable. I appreciated his help. I Look forward to talking to him again. Thanks !!!!

5 months ago

Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your fantastic experience with us, Ricardo!

We're so happy Ricardo took great care of you and we are always here for further assistance if needed.

We can't wait to connect again.

Oct. 7th, 2024

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paige cowling

Rick is so professional. He is very knowledgeable and will not get off the phone with you until you are satisfied. I haven’t had this kind of customer service ever.

6 months ago

Reply from Alleviate Financial Solutions

We are committed to offering the best possible service and are thrilled that Rick provided you with such an exceptional experience! Thank you for your feedback, Paige. We genuinely appreciate it and will strive to maintain this level of excellence.

Sep. 16th, 2024

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Stacie Badley

The person I talked to was polite and friendly. Answered all my questions and reassured me my account was being settled with the companies I asked for help with.

7 months ago

Reply from Alleviate Financial Solutions

We're delighted that our representative addressed your questions and provided an exceptional experience, Stacie! Your feedback is truly valued as we are committed to assisting you throughout your journey.

Aug. 6th, 2024

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CG

Ricardo M was very helpful and thorough about all the information. Easy to speak to and I could understand everything he was saying. Thank you Rick for all your help. :)

8 months ago

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Robert Watkins

Called to update my account and spoke with Rick M. He was very helpful and explained and made sure that I understood I recommend Alleviate and speak to Rick.

8 months ago

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Jessie Olivas

Andrea was professional and helpful and she sounded genuine and human. She is real and not a recording of her voice. I am glad she helped me because I appreciate her hard work.

9 months ago

Reply from Alleviate Financial Solutions

Jessie,

Thank you for your positive feedback! We're absolutely thrilled that Andreas' professionalism, helpfulness, and genuine human approach made such a positive impact on your experience. Her dedication to providing exceptional service shines through, and it's fantastic to see her hard work recognized.

Jul. 1st, 2024

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Helen Bonnersanz

Wonderful customer service. Answered all my questions in a friendly manner and explained every step of the way of summons process. Thanks Rick for easing my concerns and being such a great help!

10 months ago

Reply from Alleviate Financial Solutions

We're delighted that Rick addressed your concerns and delivered such a fantastic experience! If you need further assistance, please feel free to reach out. Thank you for sharing your feedback, Helen.

Jun. 4th, 2024

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Tracey Termuhlen

Rick (Richard) provided me excellent customer service. He was friendly, informative, and professional. He took time to explain the process and what to expect going forward. He was funny and made me feel comfortable.

10 months ago

Reply from Alleviate Financial Solutions

Tracey,

Thank you for taking the time to share your fantastic experience with us! We're so glad Rick provided such an outstanding experience and made you comfortable. We strive to provide the best service, and it's lovely to know that your experience was just that. We are here to support you throughout your journey, so please don't hesitate to contact us if you need anything.

May. 16th, 2024

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John Scott

I had a payment that got sent back because the date change I requested wasn't entered. Rick M. did a wonderful job getting me scheduled for a redraft to ensure my payment was made and I was back on track!

10 months ago

Reply from Alleviate Financial Solutions

John,

We are deeply sorry for any inconvenience we may have caused and are glad to hear that Rick was able to resolve the issue to your satisfaction. Thank you for giving us the opportunity to make things right. Your feedback is truly appreciated, and we thank you for taking the time to leave us a review.

May. 8th, 2024

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Robert Hall

Astrid was very help! She answered my main question that I was worried about and even offered more assistance on going over my welcome package I didn't have time. I would be calling her later today for this assistance.

10 months ago

Reply from Alleviate Financial Solutions

Robert,

We are delighted that Astrid has addressed your concerns and look forward to speaking with you soon. Thank you for taking the time to review your experience and recognize Astrid's efforts!

May. 10th, 2024

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Gail

Kenneth was an excellent customer service representative. He answered all my questions. He explained everything to me regarding the program. You are lucky to have you on your team.

11 months ago

Reply from Alleviate Financial Solutions

We are thrilled that Kenneth provided you with an exceptional experience and took great care of your concerns. His genuine compassion for our clients is truly commendable, and it is heartening to see him get recognized for his excellent work. Thank you, Gail, for taking the time to share your experience with us!

Apr. 26th, 2024

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Richard Sanchez

Very good at trying to help me. I have one client left to settle. I keep calling and with this Rep I believe it will get settled. I have enough money in my account to pay off in full. I don't care just settle.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your feedback, Richard. We're happy to help and are working on resolving your last enrolled account.

Apr. 25th, 2024

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Sunschray Blanchette

I am a fairly new client with Alleviate and they have worked with me on my consolidation journey! If you are looking to balance out your financial woes to get debt free, start here. They keep you up to date and get results!

11 months ago

Reply from Alleviate Financial Solutions

Sunschray,

Welcome to the Alleviate family! We are excited to have you onboard and look forward to helping you resolve your debt. Thank you for sharing your thoughts with us.

Apr. 29th, 2024

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Maria Mejia

Andrea was kind and sweet all the time when we were at the phone she explained me all about one of my account settlements and very clear I was so happy talking with her thanks again Andrea

11 months ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing Andrea for a well-done job! It was so kind of you to share your experience, Maria.

Apr. 10th, 2024

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Norward Blount

Just got done Taking with Ricardo at Alleviate and things are looking good for my situation he explained how everything works and things I need to know on this journey Thanks!

11 months ago

Reply from Alleviate Financial Solutions

We are thrilled to have you on board, Norward! Please feel free to contact us with any questions or concerns, as we will be here to support you throughout your journey.

Apr. 8th, 2024

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Dirlei Belli

Andrea was very nice and polite and solve my problem

1 month ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to let us know how Andrea did, Dirlei!

We appreciate your input and are delighted that we were able to resolve the issue. If you need anything else, please don't hesitate to contact us!

Feb. 25th, 2025

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Aurora Capel

They do not provide the service they advertise. Requested documentation on the negotiation on one account , they were not willing to provide.

1 month ago

Reply from Alleviate Financial Solutions

Thank you for reaching out and sharing your thoughts with us, Aurora.

We truly appreciate your feedback and sincerely apologize for any inconvenience or difficulties you may have experienced. We are currently reviewing your concerns and will be in touch with you soon to discuss this further.

We appreciate your patience and look forward speaking with you.

Feb. 19th, 2025

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Amparo De Santiago

Estoy muy satisfecha con el avance que he tenido

1 month ago

Reply from Alleviate Financial Solutions

¡Estamos muy orgullosos del progreso que has logrado y aún más felices de saber que estás satisfecha con tu avance, Amparo! Seguiremos trabajando en tus cuentas y apreciamos mucho que te hayas tomado el tiempo de compartir tu opinión con nosotros.

Feb. 19th, 2025

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Walter Jackson

all of my needs were met professionally!

1 month ago

Reply from Alleviate Financial Solutions

We're thrilled to have met your needs and are always just a call away if you need anything, Walter!

Feb. 7th, 2025

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Nancy Wingate

Friendly, informative, helpful, and professional

1 month ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time to let us know how we did, Nancy!

We are so appreciative of your feedback and look forward to our next chat.

Feb. 7th, 2025

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G Mar

I've spoken with Nathan C. and Andrea A., and they have both been patient, informative, knowledgeable and supportive above & beyond my expectations. The program sounds great, too, so I have nothing but praise for the company so far.

1 year ago

Reply from Alleviate Financial Solutions

G, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company.

Mar. 28th, 2024

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cedric willoughby

Awesome customer service as to promptly help you with pending issues as a client… they help extremely well to suit your needs to be able to succeed with the debt relief .. they are flexible to adjust to your critical times to help you further improve

1 year ago

Reply from Alleviate Financial Solutions

We are delighted to have provided you with outstanding service, Cedric! Thank you for taking the time to share your experience with us. We are glad we could accommodate your needs and greatly appreciate your feedback.

Mar. 28th, 2024

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Susan Brown Cibolo, TX

Andrea E’s phone call this morning from Alleviate Financial Solutions was encouraging and informative. Thank you for having acknowledgeable customer service representatives. I was pleased with the phone call this morning.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Susan! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Mar. 15th, 2024

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Clara Rivera The Bronx, NY

I am very happy with the results from this program and was satisfied with the process. Ricardo explained and answered all my questions and concerns. I was able to understand what steps are takes and how successful overall it is. I can't wait to be debt free through this process thank you so much.

1 year ago

Reply from Alleviate Financial Solutions

Clara,

We were absolutely thrilled to read your review! We are delighted that you are happy with our service and that Rick provided you with a positive and helpful experience. We are committed to supporting you throughout your journey, so please don't hesitate to contact us with any questions or concerns. Your feedback means a lot to us, and we appreciate your trust in our service.

Thank you for taking the time to share your experience with us.

Mar. 15th, 2024

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Lyssa Juarez Lynwood, CA

thank you for all your help. You had great customer service. You were able to answer all my questions and help me with my special circumstances. Thank you so much and thank you for being patient with me with my little one here crying fussing while I’m trying to talk to you very great customer service. Enjoy working with you. Thanks again.

1 year ago

Reply from Alleviate Financial Solutions

Lyssa,

We appreciate you taking the time to review and recognize our representative for her excellent service. Thank you so much for sharing your positive experience with us!

Mar. 13th, 2024

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Betty Johnson Murrieta, CA

Andrea, thank you for your step by step assistance. As a new client with Alleviate Financial Solution, I really appreciated your patience and the the time you spent instructing me and answering all of my concerns. It was a pleasure, your support was excellent and I had a great experience. I look forward to talking with you in the near future.

1 year ago

Reply from Alleviate Financial Solutions

Betty,

Thank you for taking the time to share your thoughts with us. We appreciate your feedback and warmly welcome you to the alleviate family. We're delighted Andrea provided a positive and attentive experience, and we look forward to participating in your journey toward a brighter financial future.

Mar. 13th, 2024

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Joseph Patchogue, NY

Vidal G my customer service representative was awesome!!! This company’s customer service is very thorough and they have definitely trained their representatives correctly!! The company “ Alleviate Financial Solutions” knows how to help people !!!

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Joseph! We truly appreciate your kind words and are so glad you had a great experience with Vidal. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Mar. 8th, 2024

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Thomas Cockle Athens, AL

Hannah M was very helpful and patient with me in the whole process. She took her time and answered my questions making sure that I understood. My fears were taken care of and I was made to feel comfortable . Thank you Hannah.

1 year ago

Reply from Alleviate Financial Solutions

Thomas,

Thank you for taking the time to share your thoughts with us! Your kind words are greatly appreciated. We are pleased to know that Hannah assisted you in addressing your concerns with patience and care. We are glad that you felt comfortable during the interaction and that your worries were put to rest.

Please don't hesitate to contact us with questions or concerns throughout your journey.

Mar. 6th, 2024

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Andrew Bill Moreno Valley, CA

Thank you Alleviate Financial for helping me make the right choice to pay off my debt instead of getting in trouble and having my wages garnished . I believe I made the right choice through my financial hardship. It has been really rough the last couple of years.

1 year ago

Reply from Alleviate Financial Solutions

Andrew,

Thank you for sharing your honest review with us. Your feedback is highly appreciated, and we are grateful that you chose to join our program. We understand that the past few years have been challenging for you, and we are glad we can support and guide you toward a better financial future. Please don't hesitate to contact us with any questions or concerns during your journey. Also, please forward any creditor documentation you receive so we can help you navigate it when necessary.

Feb. 28th, 2024

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Mario Spirou Brooklyn, NY

I Just got off the phone with Felix to welcome me and I must say the process to detail has been great.but the customer service I have been receiving with whomever I have spoken with has been a pleasure.hats off to all.thank you

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Mario! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Feb. 23rd, 2024

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Sal Gomez CA

I had a long conversation with Maria V. She answered all my questions and made me very comfortable with her answers straight into the point. She is very good at what she does. I gave you thumbs up. Thank you for answering all my questions.

1 year ago

Reply from Alleviate Financial Solutions

Sal,

We appreciate you taking the time to review and recognize our representative, Maria, for her excellent service. Thank you for sharing your positive experience with us!

Feb. 21st, 2024

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mholtquist Pine Ridge, SD

Otto with Alleviate helped me with my monthly update, and was able to clearly and concisely explain our next steps. I am 4 months in, and he assured me Alleviate has started negotiations with creditors and I couldn't have been happier to hear the progress being made to help me! He was kind, and helped to calm my fears with the process!

1 year ago

Reply from Alleviate Financial Solutions

We are glad that Otto provided a positive experience and helped ease any concerns you had about our program. Please do not hesitate to contact us if you need any further assistance. Thank you for your feedback!

Feb. 21st, 2024

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Jodi Mcalpin

I worked with Rick today on debt settlement, He was so absolutely professional and so kind, and so forthcoming with information that benefits a better understanding of this process, I'm so very thankful and appreciative, for not only Rick's assistance, also the program entirely.

1 year ago Edited September 18, 2024

Reply from Alleviate Financial Solutions

Jodi,

Thank you for taking the time to leave such an honest review. We completely understand the apprehension of joining a financial program, but we are grateful that you decided to give our program a chance. We're happy to hear that we were able to provide you with some relief and a positive experience. Please know that we are here to support you throughout your journey, so feel free to contact us with any questions or concerns. We are thrilled to have you on board and look forward to helping you achieve a brighter financial future. Your feedback is greatly appreciated.

Feb. 21st, 2024

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John Rust

Jay was very professional in his interactions with me. Jay was very articulate in his description of what was going on. It was a pleasure working with him and I recommend Jay and his kindness to anyone who needs his help. Thanks John and Anna Lee Rust

1 year ago

Reply from Alleviate Financial Solutions

John,

We appreciate you taking the time to review and recognize our representative, Jay, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 20th, 2024

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Michelle M Tampa, FL

Since I signed up with Alleviate they have been very helpful, given me a lot of great customer service. No matter who I talk to the service is always excellent. I appreciate all their help! I would recommend them to anyone that needs help resolving their debt. Their system is easy to follow. D.M. -customers

1 year ago

Reply from Alleviate Financial Solutions

Michelle, we are delighted to hear you have had a great experience with us! Providing excellent service is one of our core values, and it is lovely to know that our team has delivered just that to you. We truly appreciate your kind words and recommendation and would be more than happy to assist anyone you may refer to us.

Feb. 15th, 2024

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Anonymous

My concern about receiving multiple power of attorney documents to sign was addressed. All my concerns regarding my summons regarding going to court on May 9 on an account I settled back in December 2023 waiting for the legal team to respond. All documentation is applied.

1 year ago Edited March 11, 2024

Reply from Alleviate Financial Solutions

Thank you for sharing your feedback with us. We're thrilled to have provided you with excellent service.

Feb. 2nd, 2024

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annah bochaberi Birmingham, AL

I love how the employees of this company market themselves to the world. I got a chance to talk to four of them at different occasions and that was the best experience ever, no rush. They are kind, nice and so good at what they do. Bravo!

1 year ago

Reply from Alleviate Financial Solutions

Annah,

We are delighted to hear about your positive experience and truly appreciate your kind words. Thank you for taking the time to leave a review. It means a lot to us!

Jan. 30th, 2024

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Yoali Rosas Asheboro, NC

Thank you Ricardo M. and Damian H. for making this a fast and easy process for my husband and I. We have heard great stories from close family of the success of this program and are excited to start our journey of becoming debt free.

1 year ago

Reply from Alleviate Financial Solutions

Yoali,

We are thrilled to have provided you with a positive and straightforward experience! We are delighted to hear about your family's success with the program and look forward to continuing to assist you in reaching your financial goals.

Welcome to the Alleviate family!

Jan. 30th, 2024

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Pamela Ford Los Angeles, CA

I really like Alleviate Financial Solutions all of your associates that I have spoken with has been so nice and helpful. I really like that you keep me updated every month. I have had no problems with your company. I feel very secure that I can resolve all my debt with your company thank you.

1 year ago

Reply from Alleviate Financial Solutions

Pamela,

We are thrilled you had a fantastic experience with our team! We are happy that you find our periodic phone calls helpful and that you are confident with the program. Please don't hesitate to reach out to us if you have any questions or concerns along the way.

Jan. 30th, 2024

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MILAGROS GONZALEZ New York, NY

Mr.M was very informative of my case with Alleviate financial Solutions. I would like to continue my question I have with him. He was excellent in explaining the importance of their program. The process I will go through to become debt free..

1 year ago

Reply from Alleviate Financial Solutions

We are pleased that you had a great experience, Milagros! Thank you for sharing your feedback with us. Please don't hesitate to contact us anytime along the way if you have any questions or concerns.

Jan. 26th, 2024

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Bill Coyle Queens, NY

I just signed up with Alleviate yesterday, and I spoke with MARIA V today. She was very thourough in explaining what is expected of me in the coming months. She was also kind and thoughful. I look forward to working with this company to help me get out of this credit card debt.

1 year ago

Reply from Alleviate Financial Solutions

Bill,

Thank you for taking the time to share your thoughts with us! We are thrilled to hear that you had a positive experience with Maria. We are excited to accompany you on your path toward a bright financial future.

Jan. 26th, 2024

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Frank Potember Anaheim, CA

I had the best person on the phone with me at the time of my crissis. J.P was my rainbow of sunlight.She knew exactly what to say and what not to say when I had called all heated up about a serious issue that took place. I had already hinted from the start of our conversation, that any foul language that I use would not be directed to her,this gal to the time to listen to me and even add some insight.Bottom line, she cared and wanted to help.We need people like this in our F'd up world today.The more people persons the better.As a manager where I work its up to me to see this type of gold in a person and make sure it gets noticed.I will go as far as to say, if Alleviate is not paying more than $20 and hour, well then, Alleviate F.S. You're Fired!! You need people like this, now do what you need to reward her and make her even better.

1 year ago

Reply from Alleviate Financial Solutions

Frank,

We are delighted to hear that Josseline provided you with comfort and a positive experience. Thank you for taking the time to share your feedback with us. We will surely pass your kind words along to her and our team.

Jan. 25th, 2024

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Larry Williams Katy, TX

Astrid did an amazing job in updating my file and answering all my questions. She is a great example of what customer service should look like from a broad spectrum. She should be a customer service trainer nationwide in the realm of customer service. Kudos and thanks for the positive experience. Promote immediately.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts, Larry! We appreciate your kind words and are happy that our representative was patient and attentive in addressing your concerns.

Jan. 24th, 2024

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Bill Bishop Torrance, CA

I just finished my orientation about my Welcome Packet with Hannah M. She explained every portion of my packet that was so easy to understand. It’s reassuring knowing I have a very good people helping me through this process. Hannah was very professional and understanding. Thanks Hannah

1 year ago

Reply from Alleviate Financial Solutions

Bill,

Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! Thank you so much for taking the time to share your thoughts with us. We are delighted to hear about your positive experience with Hannah.

Jan. 24th, 2024

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Mr. Barrett

I called about the annoying frequent calls from Creditors and spoke with Shauri S who was pleasant and professional. She explained everything and forwarded information for my records to assist with the calls and at the same time made sure that my account was updated.

1 year ago

Reply from Alleviate Financial Solutions

Mr. Barrett,

Thank you for sharing your wonderful experience with us. We appreciate your feedback and are always here to help!

Jan. 25th, 2024

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Jeannie Jackson Olive Branch, MS

Alleviate is a great solution because the client has to do very little to get started. Alleviate does everything after that. You don't have to talk to creditors on the phone or answer mail or emails. The staff is so polite and helpful!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your review, Jeannie! We're thrilled to hear about your fantastic experience and appreciate your kind words.

Jan. 24th, 2024

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Sandy Mcintyre

I have had remarkable service with the 2 advisors I have spoken to regarding this decision to seek financial debt relief. I spoke to Vidal today and Abdul 8 days ago. Very happy with my decision which is trepidating when I consider the whole picture

1 year ago

Reply from Alleviate Financial Solutions

Sandy,

Thank you for sharing your feedback and leaving a positive review! We are delighted to hear about your outstanding experience and glad you chose our services to help you overcome your debt and gain financial freedom. We look forward to participating in your journey toward a bright financial future.

Jan. 18th, 2024

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Lisa Coombes

I just spoke with Rick M with customer service, what an absolute pleasure speaking with him. Rick was very knowledgeable and helpful, he answered all my questions and made me feel at ease. I highly recommend Alleviate Financial.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Lisa! We're delighted to hear about your excellent experience with Rick and are happy to help.

Jan. 18th, 2024