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Alleviate Financial Solutions

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8.3

Overall Score

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CG

Ricardo M was very helpful and thorough about all the information. Easy to speak to and I could understand everything he was saying. Thank you Rick for all your help. :)

11 months ago

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Robert Watkins

Called to update my account and spoke with Rick M. He was very helpful and explained and made sure that I understood I recommend Alleviate and speak to Rick.

11 months ago

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Helen Bonnersanz

Wonderful customer service. Answered all my questions in a friendly manner and explained every step of the way of summons process. Thanks Rick for easing my concerns and being such a great help!

1 year ago

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Reply from Alleviate Financial Solutions

We're delighted that Rick addressed your concerns and delivered such a fantastic experience! If you need further assistance, please feel free to reach out. Thank you for sharing your feedback, Helen.

Jun. 4th, 2024

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Tracey Termuhlen

Rick (Richard) provided me excellent customer service. He was friendly, informative, and professional. He took time to explain the process and what to expect going forward. He was funny and made me feel comfortable.

1 year ago

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Reply from Alleviate Financial Solutions

Tracey,

Thank you for taking the time to share your fantastic experience with us! We're so glad Rick provided such an outstanding experience and made you comfortable. We strive to provide the best service, and it's lovely to know that your experience was just that. We are here to support you throughout your journey, so please don't hesitate to contact us if you need anything.

May. 16th, 2024

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John Scott

I had a payment that got sent back because the date change I requested wasn't entered. Rick M. did a wonderful job getting me scheduled for a redraft to ensure my payment was made and I was back on track!

1 year ago

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Reply from Alleviate Financial Solutions

John,

We are deeply sorry for any inconvenience we may have caused and are glad to hear that Rick was able to resolve the issue to your satisfaction. Thank you for giving us the opportunity to make things right. Your feedback is truly appreciated, and we thank you for taking the time to leave us a review.

May. 8th, 2024

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Robert Hall

Astrid was very help! She answered my main question that I was worried about and even offered more assistance on going over my welcome package I didn't have time. I would be calling her later today for this assistance.

1 year ago

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Reply from Alleviate Financial Solutions

Robert,

We are delighted that Astrid has addressed your concerns and look forward to speaking with you soon. Thank you for taking the time to review your experience and recognize Astrid's efforts!

May. 10th, 2024

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Gail

Kenneth was an excellent customer service representative. He answered all my questions. He explained everything to me regarding the program. You are lucky to have you on your team.

1 year ago

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Reply from Alleviate Financial Solutions

We are thrilled that Kenneth provided you with an exceptional experience and took great care of your concerns. His genuine compassion for our clients is truly commendable, and it is heartening to see him get recognized for his excellent work. Thank you, Gail, for taking the time to share your experience with us!

Apr. 26th, 2024

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Richard Sanchez

Very good at trying to help me. I have one client left to settle. I keep calling and with this Rep I believe it will get settled. I have enough money in my account to pay off in full. I don't care just settle.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your feedback, Richard. We're happy to help and are working on resolving your last enrolled account.

Apr. 25th, 2024

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Sunschray Blanchette

I am a fairly new client with Alleviate and they have worked with me on my consolidation journey! If you are looking to balance out your financial woes to get debt free, start here. They keep you up to date and get results!

1 year ago

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Reply from Alleviate Financial Solutions

Sunschray,

Welcome to the Alleviate family! We are excited to have you onboard and look forward to helping you resolve your debt. Thank you for sharing your thoughts with us.

Apr. 29th, 2024

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Maria Mejia

Andrea was kind and sweet all the time when we were at the phone she explained me all about one of my account settlements and very clear I was so happy talking with her thanks again Andrea

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing Andrea for a well-done job! It was so kind of you to share your experience, Maria.

Apr. 10th, 2024

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Norward Blount

Just got done Taking with Ricardo at Alleviate and things are looking good for my situation he explained how everything works and things I need to know on this journey Thanks!

1 year ago

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Reply from Alleviate Financial Solutions

We are thrilled to have you on board, Norward! Please feel free to contact us with any questions or concerns, as we will be here to support you throughout your journey.

Apr. 8th, 2024

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Joanne T

Daisy T. is very knowledgeable, professional, and cordial to work with. I greatly appreciated her patience as well. I consider Daisy a great asset to Alleviate Financial Solutions.

1 year ago

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Reply from Alleviate Financial Solutions

Joanne,

We appreciate you taking the time to review and recognize our representative, Daisy, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 26th, 2024

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Paula McLean-Wilson

Andrea was great to work with. She made me feel at ease and confident about my debt being resolved and assured me that if I had any questions or concerns she was there to assist.

1 year ago

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Reply from Alleviate Financial Solutions

We appreciate your feedback and are glad that Andrea made your experience comfortable and left you feeling confident about the program! Please do not hesitate to contact us with any questions or concerns during your journey. Thank you for your review, Paula.

Mar. 26th, 2024

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Kem Tanner

When I spoke with Joarsy he was very polite, informative and pleasant. He was also able to answer all my questions without any hesitation. I appreciate speaking with someone like him. 👍🏼

1 year ago

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Reply from Alleviate Financial Solutions

We appreciate you taking the time to review and recognize our representative, Joarsy, for his excellent service. Thank you for sharing your positive experience with us, Kem!

Mar. 26th, 2024

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Jacqueline Wallabregue

I really love how they communicate with you and always make sure that they explain everything to the T with you. Ricardo M was always helpful and you answered all questions and concerns.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Jacqueline! We appreciate your feedback and are glad to assist you.

Mar. 26th, 2024

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Scott Smith

Jorge was very courteous in assisting with and answering my questions and concerns. So far so good! I'm still a bit nervous as I've never had to use a service such as this. Looking forward to a positive outcome.

1 year ago

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Reply from Alleviate Financial Solutions

Scott,

Thank you for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a great experience. We understand that navigating a new program can be challenging, but we have a proven process to guide you toward financial freedom. If you have any questions or concerns, please don't hesitate to contact us. We appreciate your feedback and look forward to helping you achieve your financial goals.

Mar. 13th, 2024

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Destinymarree Roque

Jaqueline A wa every helpful. Very patient and helped me every step of the way I really appreciated that she went out of her way and found the answers that was needed for my account and made sure that everything was needed

1 year ago

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Reply from Alleviate Financial Solutions

Destinymarree,

Thank you very much for taking the time out of your day to share your thoughts with us! We are grateful for your kind words and are pleased to hear that Jaqueline addressed your concerns with great patience and care. Your feedback means a lot to us, and we are happy to have been able to assist you.

Mar. 13th, 2024

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Andrea Wells Phoenix, AZ

Jorge was very knowledgeable about my account and definitely helped out me at ease when it came to dealing with these creditors. I definitely appreciated his professionalism and care!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Jorge for a job well done! It was so kind of you to share your experience, Andrea.

Mar. 13th, 2024

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S Darby Little Rock, AR

Alleviate Financial has been very helpful with working on clearing some debt after some financial struggles due to car repairs, etc. I appreciate their support and professionalism.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you very much for taking the time to leave us a review, S! We truly appreciate your kind words and are thrilled that we were able to assist you.

Mar. 13th, 2024

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Lois Stansbury Mesa, AZ

Andrea, A, account manager for Alleviate Debt solutions, Reviewed their welcome packet with me. She was thorough, professional, patient and knowledgeable. She made me feel that I am in good hands with this company.

1 year ago

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Reply from Alleviate Financial Solutions

Lois,

Thank you for your valuable feedback! We are happy to learn that Andrea provided you with an excellent experience and left you feeling confident about the program's suitability. Please remember that we are always here to support you throughout your journey, so feel free to contact us anytime if you have any questions or concerns.

Mar. 8th, 2024

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Joe Mullins

I didn't know about debt relief, that was until I stumbled upon Alleviate Financial. A very professional, responsive and helpful group to get over debt without the hassle and the Interest, not to mention.

1 year ago

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Reply from Alleviate Financial Solutions

We're thrilled to have you on board and appreciate your kind words. Thank you for sharing your experience with us, Joe!

Mar. 8th, 2024

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Barbara Hobson

I appreciate the care with which the representatives have shown. Having their help allows me to breath a little better knowing with my financial situation is and will improve . Thank you!

1 year ago

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Reply from Alleviate Financial Solutions

Barbara,

I wanted to thank you for your honest feedback. It truly means a lot to us, and we are glad that we were able to support you during this difficult time. Your kind words are greatly appreciated.

I am happy to hear that you are feeling a sense of relief, and I want you to know that we will continue to support you throughout your journey. Please do not hesitate to contact us with any questions or concerns.

Thank you for sharing your experience with our representatives. We look forward to participating in your journey towards a brighter financial future.

Mar. 6th, 2024

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DG Ganado, TX

Alleviate associates have been courteous, supportive and truthful. The process of relief described by every contact has come to fruition. Thus, I confidently recommend this company.

1 year ago

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Reply from Alleviate Financial Solutions

Thanks for your wonderful review and recommendation, DG! We appreciate it and are happy to assist anyone you refer to us.

Feb. 23rd, 2024

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Laurie Martinez Brooklyn, NY

Mr. C did very well explaining the program to me and he was very knowledgeable when answering all my questions he had all the patience in the world with me. I appreciated all his help.

1 year ago

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Reply from Alleviate Financial Solutions

Laurie,

Thank you very much for taking the time to share your thoughts with us! Your kind words are highly appreciated. We are glad to hear that Mr. C addressed your questions with great patience and care. Thank you again for your valuable feedback.

Feb. 20th, 2024

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Larry Gray TX

The agent that walked me through my welcome packet was very professional, empathetic to my situation, and made my experience a very positive one. I appreciate all that he did for me.

1 year ago

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Reply from Alleviate Financial Solutions

Welcome to the Alleviate family, Larry!

We are thrilled to have you join us on this journey and we are so glad to hear that you had a positive experience with our representative. At Alleviate, empathy is one of our core values and we are pleased to know that it was evident in your interaction with us. Thank you for taking the time to share your feedback, we truly appreciate it.

Feb. 16th, 2024

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Eduardo crespo

“Julio F is a big help. He explained everything to me in detail and was very polite, respectful, and helpful with everything. He answered all my questions with great insight and provided excellent customer service.”

1 year ago

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Reply from Alleviate Financial Solutions

Eduardo,

We appreciate you taking the time to review and recognize our representative, Julio, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 13th, 2024

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Kyle Tomlin College Station, TX

Ms. Astrid F was an outstanding help and very knowledge. She was utmost professional and compassionate. I appreciate her thoroughness and attention to detail during my monthly review as well.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Kyle! We appreciate your feedback and are glad to assist you.

Jan. 18th, 2024

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Susie Gray Andrews, IN

So far, the experience with alleviate has been excellent. I would recommend this company to anybody. It is a relief to have someone on my side that’s working to help get me out of the situation.

1 year ago

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Reply from Alleviate Financial Solutions

Susie, we are thrilled to hear that your experience with us has been great so far! Please contact us if you have any questions or concerns on your journey. We value your support and appreciate you choosing our company. Thank you!

Jan. 18th, 2024

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josefina felipe

The team has been very helpful and patient with me throughout this process. The team is knowledgeable about all aspects of the process. Julio C was clear and concise in explaining how the process works and what my role is helping myself come through successful.

1 year ago

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Reply from Alleviate Financial Solutions

Josefina,

Thank you for taking the time to share your experience with us! We are delighted to hear that Julio was attentive and helpful, and we look forward to continuing your journey with us. Please don't hesitate to reach out to us if you have any concerns or questions. Thank you for your feedback.

Jan. 15th, 2024

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Tina Canadian, OK

My overall experience so far with the program is great. I am just in the beginning stages of being dept free. Every one that I have spoken to is very pleasant and easy to work with.

1 year ago

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Reply from Alleviate Financial Solutions

Tina, we are thrilled to hear that your experience with us has been great so far! Please feel free to contact us if you have any questions or concerns on your journey. We value your support and appreciate you choosing our company. Thank you!

Jan. 15th, 2024

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Lisa Mackey Soldotna, AK

Superbly OUTSTANDING HIGHLY PROFESSIONAL COMPANY !! I am blown away with the kindness & INCREDIBLE UNDERSTANDING with everyone I spoke to as I researched this company to help me alleviate high credit card debt.

1 year ago

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Reply from Alleviate Financial Solutions

Lisa,

Thank you for taking the time to leave such a fantastic review! We are delighted to have exceeded your expectations and look forward to participating in your journey towards a bright financial future.

Jan. 15th, 2024

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Lorenzo Taylor

Recently started heading down the road to debt-free, but so far excellent staff and customer service. They have an answer for every question you have or can find one. They are also very polite and patient.

1 year ago

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Reply from Alleviate Financial Solutions

Lorenzo, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 12th, 2024

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Connie Farley Jacksonville, FL

Hannah M set my account up. She is Phenomenal!! Listens to all questions, Goes above and beyond to help. I think I will be VERY satisfied with my decision to go with Alleviate

1 year ago

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Reply from Alleviate Financial Solutions

Connie,

Thank you very much for taking the time to share your thoughts with us! We appreciate your kind words, and we are glad to hear that our representative addressed your concerns with great patience and care. If you ever have any concerns or questions throughout your journey, please don't hesitate to call us; we will happily address them for you. Once again, thank you for your support and for choosing Alleviate!

Jan. 11th, 2024

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Kathy McKoy Greensboro, NC

Elizabeth was considered and most understanding! She gave me tips on handling creditors and collections. She reiterated the program to us and agreed to answer any questions we had!

1 year ago

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Reply from Alleviate Financial Solutions

Kathy,

I want to express my gratitude for taking the time to share your positive feedback with us. We are pleased to hear that you had an excellent experience with our representative and are grateful for your kind words!

Please do not hesitate to contact us with any questions or concerns during your journey. We are always here to help you.

Thank you once again for your valuable feedback.

Jan. 8th, 2024

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Pam Albert Houston, TX

Rick was a pleasure to speak to. He made me feel comfortable taking steps to help me in my financial journey. He also helped me feel less anxious and more confident that everything will be ok. I would definitely recommend !

1 year ago

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Reply from Alleviate Financial Solutions

Pam,

I'm glad to hear that your conversation with Rick has put you at ease about our program! If you ever have any concerns or questions in the future, please don't hesitate to reach out to us. We're here to help and happy to address any issues that may arise. Thanks again for your support and for choosing Alleviate!

Jan. 3rd, 2024

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Darrell Slaton San Jose, CA

Jessica E is very knowledgeable and patient. She answered my questions to my satisfaction. Her instructions were clear and understandable. I will look forward to working with her in the future on this venture.

1 year ago

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Reply from Alleviate Financial Solutions

Darrell,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. If you have any questions or concerns while on your journey, please don't hesitate to contact us.

Dec. 19th, 2023

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Linda Ware Goodyear, AZ

I learned so much from Anjelita L at Alleviate Financial Solutions about how the program works. I felt stressed-free about my debts after conversing with Anjelita L regarding my debts. Thank You

1 year ago

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Reply from Alleviate Financial Solutions

Linda,

We are thrilled to hear that you had a fantastic experience with Anjelita and that she was able to relieve your stress regarding the program! If you have any questions or concerns during your journey, please do not hesitate to contact us. We appreciate your support and thank you for choosing our company.

Dec. 18th, 2023

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Michael Cramer Lansing, MI

My wife and I are just starting our journey with Alleviate. The service we have received through our manager, Kala B, has been professional, efficient and very friendly. She's the best.

1 year ago

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Reply from Alleviate Financial Solutions

Michael, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Dec. 15th, 2023

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Scarlett Cornelius Yuma, AZ

I talked to Elizabeth W about delaying my start date and she was very helpful, polite and a pleasure to talk to. She helped me negotiate a new starting date and was quite helpful.

1 year ago

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Reply from Alleviate Financial Solutions

We're delighted to hear about your wonderful experience and glad Elizabeth accommodated your request! Please feel free to contact us with any other questions or concerns. Thank you so much for taking the time to leave a review, Scarlett!

Dec. 12th, 2023

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ARTELLIA DIXSON Tulsa, OK

The overall experience was very informative. Jay was very helpful and knowledgeable with all the questions that were discussed. Very patient with me and explained everything clearly.

1 year ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear about your fantastic experience with Jay! Thank you for sharing your feedback, Artellia. If you have any questions or concerns during your journey, please feel free to contact us. We highly value your support and appreciate you choosing our company. Thank you!

Dec. 12th, 2023

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James Burmingham Weedsport, NY

I don't do 5 stars. I had a good phone call with Jay today. He explained the program well, and was more than able to answer any and all questions I had. He was very prepared for the call. I finished the call with a solid feeling that this was the best decision for me, and the correct company to work with.

1 year ago

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Reply from Alleviate Financial Solutions

James, thank you for sharing your positive experience with our representative! We are glad to hear that you feel confident in using our program and appreciate your feedback.

Dec. 6th, 2023

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Barbara Mohorn Jensen Beach, FL

Alleviate has been great and very helpful respectful and Professional, my most recent call with Chris was a great example I really appreciate all his help today. Thank you Chris

1 year ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear about your positive experience with Chris and our team. Thank you for your feedback, Barbara, we are happy to help you!

Dec. 6th, 2023

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Debbie Cappel Covington, KY

Maria was very easy to work with. She explained the program completely, answered any questions clearly, and made us feel very good about our decision to use Alleviate Financial Solutions.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review our services and for recognizing the exceptional service provided by our representative, Debbie! We are grateful for your kind words and delighted to hear about your positive experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us. We value your support and appreciate your decision to choose our company. Thank you!

Dec. 4th, 2023

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Allison Taylor

Frank assisted me today in my welcome package. He was respectful, through, and answered any questions that I had regarding the financial process. I had a great customer service experience with him.

1 year ago

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Reply from Alleviate Financial Solutions

Allison, I am thrilled to hear that your experience with us has been positive and that you found our service great! If there's ever anything you're unsure of or have any questions about during your journey, don't hesitate to call us. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us!

Nov. 27th, 2023

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Patricia Norris Waldorf, MD

I had to submit some documentation on my account and I just got a new printer installed and was having trouble submitting to the portal. Diane was very helpful with giving me an email address to use.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for sharing your experience with us, Patricia! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Tiffany Palomar

Julio was amazing at delivering the information and answered all my questions and made me feel very comfortable through this process. The service I have received was outstanding and definitely recommend.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our representative's excellent work. Your feedback is much appreciated, Tiffany!

Nov. 27th, 2023

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Teressa Harris

The gentleman was very informative I like that they call and give updates of what's going on and what to expect and not to expect everything seems to be okay as of right now thank you for your time.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Teressa! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Jeffrey Lopez

Ricardo M knew what he was talking about. He explained everything in detail and answered my questions without thought. The company also follows up monthly and quick to respond to any questions through the portal or email.

1 year ago

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Reply from Alleviate Financial Solutions

Jeffrey, I'm delighted to hear that you had a positive experience with us and found our service to be great! Thank you for taking the time to leave a review. We greatly appreciate your feedback.

Nov. 13th, 2023

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Isboset Aceves Garden Grove, CA

Hi, this is Carlos, I am grateful to be working with Alleviate Tax Team, Maria has helped me understand the program and go through steps very easily and I appreciate that, thank you

1 year ago

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Reply from Alleviate Financial Solutions

Thanks for your review of Alleviate Financial Solutions! If you'd like to leave a review for Alleviate tax, Please feel free to do so, https://alleviatetax.com/get-started/

Nov. 13th, 2023

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Chris Fayman St Louis, MO

Only been with them for a month but everybody has been awesome. Knowledgeable and always have an answer so far for any questions I might have. If they keep up the same pattern moving forward I will be in good hands.

1 year ago

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Reply from Alleviate Financial Solutions

Chris, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Nov. 10th, 2023