Name: Alleviate Financial Solutions
Rating: 4.9

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karla montano Torrance, CA

Elvis A is my account manager. He was very welcoming on our call. Answered every question I had to understand better. Very thorough. I'm excited to have him on my side to finally become debt free.

3 years ago

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Tonya Jordan

Great service, great communication and very helpful. Jorge has gone over and beyond to provide a great service. Everyone I have spoken to with this company has been very pleasant to deal with.

3 years ago

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Donald Thompson IL

Great customer service and support. No matter how many questions I’ve had or how concerned I’ve been with the program. They have been very patient and answered everyone of my questions.

3 years ago

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HolySpirit4l4l College Park, MD

Alleviate Financial Solutions has been very help and a blessing. Kimberly was excellent in helping me and because of their help a lot of weight is off my shoulders . Thank you.

3 years ago

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Stephanie Schenectady, NY

3 years ago

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Jonathan Ferrum, VA

I've been dealing with Alleviate for a while now and they never fail to be courteous and accommodating. My last interaction with them was through Maria R. and she did an excellent job of assisting me.

3 years ago

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Ashley Marsellas

They are always a pleasure to work with and have been super helpful in helping me clear up nearly $20,000 in debt. I have been able to trust them the entire way without any mixups or doubts in my mind. Thank you Alleviate!

3 years ago

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Marge Romasanta Corona, CA

Alleviate was consistent, transparent, and very supportive throughout the whole process. I am now looking forward to my account being financed and on my way back to good credit.

3 years ago

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Ly Whytte Baltimore, MD

Omar M was very thorough, understanding, professional, knowledgeable and explained everything extremely well. I will definitely refer my family and friends to Alleviate because him along with Carlos R are exceptional.

3 years ago

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Ray Earnest Riverbank, CA

You guys have always been great, I just got off the phone with Representative Joarsy D, He was very helpful in trying to figure out my situation! You definitely is an asset to your company

3 years ago

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Tyler Young

Eric D Was very professional with helping me with my situation. Definitely 10 out of 10!!

5 months ago

Reply from Alleviate Financial Solutions

Thanks for taking a moment to share this, Tyler!

So glad to hear you were in great hands with Eric. If you ever need anything down the road, we’re always just a call away.

Jun. 27th, 2025

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Patricia Patterson

I'm very appreciative of the kindness that I received. The agent did her best to help me get the help that I needed.

7 months ago

Reply from Alleviate Financial Solutions

So glad you've felt supported, Patricia!

We're honored to be a part of your journey and are always here if you need us.

Apr. 24th, 2025

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C radius

alleviate is very helpful so far and gives simple instructions so you dont consufe yourself on what to do

7 months ago

Reply from Alleviate Financial Solutions

This makes us so happy to hear! We work hard to make every step feel simple and straight forward, so you always feel confident in the process.

Apr. 24th, 2025

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Deborah Peavy

I now have a way to get out of Debt put a smile on my face and a spring in my step .Better days are coming.

7 months ago

Reply from Alleviate Financial Solutions

Now that's what we love to hear, Deborah!

A plan, smile and some pep in your step. What a way to start a new chapter! Better days are ahead, and we'll be here every step of the way.

Apr. 15th, 2025

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Weldon Sharon

Jay answered all my questions, was very polite despite my frustration. Overall very good service. Five stars

7 months ago

Reply from Alleviate Financial Solutions

Weldon,

Thank you for taking the time to share your experience with us. While we understand there's been some frustration, we're glad to hear that Jay was able to provide clarity and leave a positive impression. We truly appreciate your trust and are always here if you need anything.

Apr. 15th, 2025

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Anthony Richardson

Had the opportunity of chatting with Eric who u ferrous what I wanted and was very patient in listening to provide for my need.

8 months ago

Reply from Alleviate Financial Solutions

We're thrilled to hear that Eric was able to provide the assistance you needed and truly appreciate you reaching out and sharing this with us, Anthony!

Mar. 21st, 2025

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Carolyn Mcnabb

Eric was very informative and helpful in detailing everything I needed to know and made sure I understood fully.

8 months ago

Reply from Alleviate Financial Solutions

Carolyn,

Thank you for sharing your experience with us! We’re so glad to hear that Eric provided the clarity and support you needed. We’ll be sure to pass along your kind words to Eric, he’ll be thrilled to hear them!

We’re always here for you and happy to help whenever you need us.

Mar. 19th, 2025

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JFB

I was very satisfied with the customer service received from Alleviate Solutions. The agent was kind, courteous, and answered all of my concerns.

9 months ago

Reply from Alleviate Financial Solutions

We hold ourselves to a high standard, and it is incredibly rewarding to hear that you are satisfied with our service, JFB!

We're thrilled that our representatives took excellent care of you and answered all your questions.

We greatly appreciate your feedback and want to remind you that we are always just a call away if you ever need anything.

Feb. 11th, 2025

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Nakita Dynamics

Joselin was a great help. She answered a very important question for ma and now I have a much better understanding of the process Thanks Joselin.

9 months ago

Reply from Alleviate Financial Solutions

Thank you for recognizing Joselin's dedication to providing excellent customer service and for sharing your positive experience with us, Nakita!

We're always happy to help.

Feb. 7th, 2025

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Frank Perez

Merly was very clear on what I should or should not do during this process. I am excited to see the final outcome as an Alleviate client

10 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us, Frank.

We're delighted Merly provided clarity on the process and are so excited to see what we will achieve together! Please feel free to reach out if you need anything.

Jan. 27th, 2025

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Joshua Clay

Great service, and great representative! Very thorough, and addressed all of my concerns, and needs. Eric D is a great CSR!

10 months ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time to share your wonderful experience with us, Joshua!

We're delighted Eric took great care of you and will share this with him and the rest of the team.

Jan. 8th, 2025

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abubakar.omari@ileomode.org

I enjoyed the fact that Mr. F was very thorough. He went out of his way to assure that I fully understood the program and the events to follow.

11 months ago

Reply from Alleviate Financial Solutions

We're thrilled that Mr.F provided an outstanding experience and will share this with him and the team!

We are always happy to help, so please feel free to reach out if you need anything.

Thank you for sharing your experience with us!

Jan. 3rd, 2025

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Lynette Roberts

I like the way you explained the document to me and the fact that you ensured I understood the consequences of not meeting my responsibilities.

11 months ago

Reply from Alleviate Financial Solutions

We're so glad to help and are always here if you need anything, Lynette!

Thank you for taking the time to share your feedback with us.

Dec. 17th, 2024

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CARSON MCCOURRY III

EVERYTHING WAS GOOD. I APPRECIATE EVERYTHING. JUST WANT TO GET BACK TO MY HIGH CREDIT SCORE AND TRUST ME, I WILL RECOMMEND YOU GUYS AS WELL. THANK YOU

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for sharing your experience with us, Carson!

We’re thrilled that you had such a positive experience and truly value your feedback and recommendation. We’re so excited to be on this debt-free journey with you and are always here if you need anything.

Nov. 22nd, 2024

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Covenant City Fellowship

Rick was very knowledgeable of the info and precise in what I needed to download and what the status was of the accounts made my life very easy.Tsimon

1 year ago

Reply from Alleviate Financial Solutions

We’re so delighted Rick was helpful in simplifying the process and greatly value your feedback! Thank you for taking the time to share your experience with us.

Nov. 21st, 2024

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Regina Hammond

Cheryl was thorough and explained concerns that I had. She was extremely pleasant and nice to talk with. I look forward to our working relationship.

1 year ago

Reply from Alleviate Financial Solutions

We’re absolutely thrilled you’re happy and had a fantastic experience with Cheryl!

We will always be here to address any concerns you may have along the way and appreciate your feedback, Regina.

Nov. 18th, 2024

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Jackie Small

I am new to the program so I will give the company 5 stars for now based off how kind, knowledgeable and helpful the agent was yesterday. I wish I had taken down his name.

1 year ago

Reply from Alleviate Financial Solutions

Jackie,

We're thrilled to have you on board and so glad to hear that Rainer was kind and helpful!

We’ll be here to support you every step of the way, so please don’t hesitate to reach out if you need anything. 😄

Oct. 29th, 2024

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Jd Mac

I spoke with Rainer F. today just checking in. Rainer was very polite, professional, and a pleasure to speak with. Answered all my questions. Thank you, Rainer. Juanita M

1 year ago

Reply from Alleviate Financial Solutions

We appreciate you taking the time to review and recognize our representative, Rainer, for their excellent service. Thank you for sharing your positive experience with us!

Oct. 22nd, 2024

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Melanie Pitcock

Jonathan has been fantastic in keeping us informed on how things work with the debt consolidation and we feel blessed to have people working hard on our case

1 year ago

Reply from Alleviate Financial Solutions

Melanie,

We're so grateful we can be here to support you during a challenging time and are thrilled Jonathan provided a wonderful and informative experience! Please feel free to contact us if you need anything.

Oct. 7th, 2024

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paige cowling

Rick is so professional. He is very knowledgeable and will not get off the phone with you until you are satisfied. I haven’t had this kind of customer service ever.

1 year ago

Reply from Alleviate Financial Solutions

We are committed to offering the best possible service and are thrilled that Rick provided you with such an exceptional experience! Thank you for your feedback, Paige. We genuinely appreciate it and will strive to maintain this level of excellence.

Sep. 16th, 2024

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Stacie Badley

The person I talked to was polite and friendly. Answered all my questions and reassured me my account was being settled with the companies I asked for help with.

1 year ago

Reply from Alleviate Financial Solutions

We're delighted that our representative addressed your questions and provided an exceptional experience, Stacie! Your feedback is truly valued as we are committed to assisting you throughout your journey.

Aug. 6th, 2024

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CG

Ricardo M was very helpful and thorough about all the information. Easy to speak to and I could understand everything he was saying. Thank you Rick for all your help. :)

1 year ago

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Robert Watkins

Called to update my account and spoke with Rick M. He was very helpful and explained and made sure that I understood I recommend Alleviate and speak to Rick.

1 year ago

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marcelle smith

I feel so confident in the service and great communication with Aleviate financial they were always ready to give updates and follow through at all times

1 year ago

Reply from Alleviate Financial Solutions

Marcelle,

We're thrilled that you had a fantastic experience with our services and that you have confidence in our process. Your feedback means the world to us, and we genuinely appreciate you taking the time to share your thoughts by leaving a review.

Thanks so much, and please don't hesitate to reach out if you need anything else!

Apr. 29th, 2024

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Tommy Maggitt

Alleviate representative does care about the customer and they make sure everything is answered in the best way possible according to the customer understanding.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your kind words, Tommy! We aim to provide compassionate and caring service and are glad you experienced it.

Apr. 25th, 2024

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Jaypeg Q (JW)

Jacqueline A. was very helpful and patient and answered all questions I had to assist me with the stressful situation of consolidating my debts. Thank you so much!

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy Jacqueline took the time to address your concerns with great patience and care.

Apr. 17th, 2024

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Batman Nana

So far the people I've dealt with are so kind and friendly. Makes me calm and wanting to work with them. Mr. M. was very pleasant to work with. Thank you

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled you had a comfortable and welcoming experience with our team! Thank you so much for sharing your feedback with us. If you need assistance or have questions, don't hesitate to reach out. We're always happy to help!

Apr. 5th, 2024

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Joe P

Everybody I have dealt with has been very courteous and informative. I wish the people that I work with everyday were as awesome as the Alleviate employees.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Joe! Your kind words mean a lot to us, and we are delighted that you had a wonderful experience with our team. We strive to provide top-notch service, so we greatly value your feedback.

Mar. 29th, 2024

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Taylor Thurmon

Shauri S. is very sweet & very helpful. She answered all the questions I had & made sure I understood everything she was telling me. Great company & great customer service!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Taylor! We're glad Shauri provided you with exceptional service. Her care for our clients is genuine, and seeing her get recognition is delightful.

Mar. 26th, 2024

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Melwood Davis

Rick was very helpful and had answers to all my questions. He was very thoughtful and went through everything I needed to know. I truly appreciate all his help.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Melwood! We appreciate your kind words and are happy that Rick took the time to address your concerns with great patience and care.

Mar. 26th, 2024

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Nevelle Daniel

Shauri S was very helpful and patient when I called about having issues paying the is month. She took the time to go over my options. Thank you for all of your help!!!

1 year ago

Reply from Alleviate Financial Solutions

Nevelle,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy Shauri took the time to address your concerns with great patience and care.

Mar. 26th, 2024

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Meredith McIntosh Phoenix, AZ

I just spoke with Shauri S who was very knowledgeable and helpful about everything that I had questions about She was a pleasure to talk to and I hope to talk with her again

1 year ago

Reply from Alleviate Financial Solutions

Meredith,

We appreciate you taking the time to review and recognize our representative, Shauri, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 18th, 2024

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Kevin Shea Ashburn, VA

The progress of my program was explained to me clearly and any questions I had were answered.. The representative I spoke with (Andi?) was very helpful and courteous

1 year ago

Reply from Alleviate Financial Solutions

Kevin,

Thank you for taking the time to leave a review! We’re thrilled Andi provided a positive experience and are glad to have helped.

Mar. 14th, 2024

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Cheryl Klein Irvine, CA

A nightmare from the Beginning Until the End.I was able to pay my entire loan in full Before all negotiations started and Alleviate kept negotiating with my creditors in monthly payments even years instead of one lump sum as I they had all the money they needed in my account with them.This error never got fixed even with the assistance of a supervisor named Linda Luna.i always got inconsistent info about my account from different workers and always had to call them.Alleviate even sent me an email threatening to cancel me for non communication and when i called crying they said that email was a mistake on their part.I actually cried a few times to them asking them to not take more money out of my bank account to their constant mistakes.After a very aggravating graduation I mabe saved 1500 after having to pay taxes on the discharged debts.I should have negotiated with my creditors and the debt companies myself.I cannot recommend this company to anyone!!

1 year ago Edited March 12, 2024

Reply from Alleviate Financial Solutions

Dear Cheryl,

We are deeply sorry to hear that your experience with our service did not meet your expectations. Your feedback is very important to us, and we appreciate the opportunity to address your concerns.

We understand that dealing with financial matters can be challenging, and we apologize for any inconvenience you may have experienced. When you joined our program, our goal was to provide you with clear communication and support at every step.

We understand that you added funds to speed up the negotiation process for your enrolled accounts, and we apologize for any difficulties you encountered during the settlements. This process can often involve back-and-forth negotiations, but we want to assure you that the issue has been resolved and all necessary payments have been made per your preference.

We regret the difficulties you faced and assure you that this is not the kind of experience we aim to provide. We apologize for any inconvenience or frustration you may have experienced along the way. We also want to congratulate you on completing and graduating from the program despite the obstacles.

Once again, we apologize that your experience fell short of your expectations. Your feedback is extremely valuable to us, and we will use it to improve our service continuously. We wish you the best of luck in your future endeavors.

Mar. 12th, 2024

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CHERYL J Tucson, AZ

A NIGHTMARE EXPERIENCE! was able to pay my loan off BEFORE ALL NEGOTIATIONS WITH CREDITORS BEGAN & Alleviate kept negotiating in payments instead of 1 lump sum each time costing me poorer deals.Even with a supervisors assistance this issue NEVER got fixed.I was in tears as Alleviate workers kept telling me payments would keep coming out of my account as i explained to them I WAS PAID IN FULL! EACH TIME!. very poor communication on their part.Always a different story from different workers. Alleviate even sent me an email saying they were going to cancel me for non-communication.AGAIN CRYING, I CALLED THEM and they said that email was sent by mistake. I CANNOT RECOMMEND ALLEVIATE FINANCIAL SOLUTIONS TO ANYONE.

1 year ago

Reply from Alleviate Financial Solutions

Dear Cheryl, We are deeply sorry to hear that your experience with our service did not meet your expectations. Your feedback is very important to us, and we appreciate the opportunity to address your concerns. We understand that dealing with financial matters can be challenging, and we apologize for any inconvenience you may have experienced. When you joined our program, our goal was to provide you with clear communication and support at every step. We understand that you added funds to speed up the negotiation process for your enrolled accounts, and we apologize for any difficulties you encountered during the settlements. This process can often involve back-and-forth negotiations, but we want to assure you that the issue has been resolved and all necessary payments have been made per your preference. We regret the difficulties you faced and assure you that this is not the kind of experience we aim to provide. We apologize for any inconvenience or frustration you may have experienced along the way. We also want to congratulate you on completing and graduating from the program despite the obstacles. Once again, we apologize that your experience fell short of your expectations. Your feedback is extremely valuable to us, and we will use it to improve our service continuously. We wish you the best of luck in your future endeavors.

Mar. 12th, 2024

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Glenda McAllister Mebane, NC

This guy s a very good company. They are honest and have helped me so far. They stay in contact with me and helped all the time . I feel at ease with this company.

1 year ago

Reply from Alleviate Financial Solutions

Glenda,

We are thrilled that you are having a fantastic experience with us. We are here to help you however we can, and we are glad you feel comfortable with the program. We are always available to assist you with any questions or concerns. Do not hesitate to contact us.

Mar. 13th, 2024

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Pat Browning Union, MO

Everything was well explained. We always had a chance to ask questions if there was something we didn't understand. Overall, it was a quick and pleasant call.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Pat! We genuinely appreciate it and and are glad you had a positive experience. Please don't hesitate to contact us with questions or concerns throughout your journey.

Mar. 8th, 2024

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David Gallardo Gardena, CA

Shauri S was very informative and helpful. She was very transparent and well spoken when giving me information or asking questions. She made my call very enjoyable and easy.

1 year ago

Reply from Alleviate Financial Solutions

David,

Thank you for your feedback! We are thrilled that Shuari provided you an enjoyable, helpful, and smooth experience. Please don't hesitate to contact us if you need further assistance.

Mar. 5th, 2024

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Nicole Spruell Marrero, LA

I appreciate how she was polite and her willingness to assist. I had one bad experience with Alleviate and truly do not want that again. She was very positive and courteous.

1 year ago

Reply from Alleviate Financial Solutions

Nicole,

We are very sorry for any inconvenience caused by your past negative experience. We are grateful for your feedback and happy our representative provided you with a positive and helpful experience.

Feb. 21st, 2024

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Annie MaGee Lincoln, NE

Hannah M was kind and patient, and helped so much, answered all of my questions honestly and succinctly. Thank you so much, Hannah, for guiding me through the process.

1 year ago

Reply from Alleviate Financial Solutions

Annie,

Thank you so much for taking the time out of your day to share feedback! Your kind words mean a lot to us, and we are thrilled Hannah addressed your concerns with patience and care. We are committed to supporting you throughout your journey, so please don't hesitate to contact us if you have any questions or concerns.

Feb. 20th, 2024