Name: Alleviate Financial Solutions
Rating: 4.6

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melissa k. Swink Danville, KY

He was exceptional!! Evev after we got disconnected, he called me back to see if I had any questions. He was polite and answered all my questions, took his time and didn't try to rush me off the phone. I am very impressed!!

3 years ago

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Kandi Pardo Palm Bay, FL

Elvis was very friendly and efficient treated we with the utmost respect in my financial hardship time he knew exactly what to do and how to guide me through the whole process I couldn't ask for any better support thank you Elvis!

3 years ago

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karla montano Torrance, CA

Elvis A is my account manager. He was very welcoming on our call. Answered every question I had to understand better. Very thorough. I'm excited to have him on my side to finally become debt free.

3 years ago

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Tonya Jordan

Great service, great communication and very helpful. Jorge has gone over and beyond to provide a great service. Everyone I have spoken to with this company has been very pleasant to deal with.

3 years ago

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Donald Thompson IL

Great customer service and support. No matter how many questions I’ve had or how concerned I’ve been with the program. They have been very patient and answered everyone of my questions.

3 years ago

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HolySpirit4l4l College Park, MD

Alleviate Financial Solutions has been very help and a blessing. Kimberly was excellent in helping me and because of their help a lot of weight is off my shoulders . Thank you.

3 years ago

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Stephanie Schenectady, NY

3 years ago

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Jonathan Ferrum, VA

I've been dealing with Alleviate for a while now and they never fail to be courteous and accommodating. My last interaction with them was through Maria R. and she did an excellent job of assisting me.

3 years ago

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Ashley Marsellas

They are always a pleasure to work with and have been super helpful in helping me clear up nearly $20,000 in debt. I have been able to trust them the entire way without any mixups or doubts in my mind. Thank you Alleviate!

3 years ago

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Marge Romasanta Corona, CA

Alleviate was consistent, transparent, and very supportive throughout the whole process. I am now looking forward to my account being financed and on my way back to good credit.

3 years ago

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Ly Whytte Baltimore, MD

Omar M was very thorough, understanding, professional, knowledgeable and explained everything extremely well. I will definitely refer my family and friends to Alleviate because him along with Carlos R are exceptional.

3 years ago

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Ray Earnest Riverbank, CA

You guys have always been great, I just got off the phone with Representative Joarsy D, He was very helpful in trying to figure out my situation! You definitely is an asset to your company

3 years ago

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Edwin Santiago

Excellent service and knew exactly what I needed

2 months ago

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Ruby Brown

The service I have received so far has been really helpful

2 months ago

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Amic07

Carolina was very nice and helpful. She answered all of questions and genuinely wants to help her clients succeed in the program.

11 months ago

Reply from Alleviate Financial Solutions

Thanks so much for sharing this!

We’re always excited to hear when our team members shine, and Carolina’s dedication to our clients never goes unnoticed. We’re so happy she was able to answer all your questions and are always just a call away if anything comes up.

Jun. 12th, 2025

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Socorro Mercado-Blackport

Michael J. It’s great at taking care of any issues or problems with my account! I’m a new customer and I had lots of questions since I had to change some things around.

1 year ago

Reply from Alleviate Financial Solutions

So glad to hear Michael had your back, Soccorro! We're here to make the process clearer, easier and a little less stressful and it sounds like you're off to a great start.

Apr. 28th, 2025

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Mike Robertson

The customer service was good. The issue is I have a Summons to Court claim against me that I thought was resolved and settled out to prevent me from this action. Its also on my credit report which is causing some major credit concerns at this moment. Please help me as you said it was the right thing to do for my credit. Respectfully, Mike

1 year ago

Reply from Alleviate Financial Solutions

Mike,

Thank you so much for reaching out.

While litigation can be a part of the process, we completely understand your concerns and assure you that we are here to help.

We will be reaching out to you shortly to offer further support and review the next steps.

Apr. 24th, 2025

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Linda

I love the care and ease of using Alleviate Financial. The reps are first class and very knowledgeable and make this transition so easy. I highly recommend them!

1 year ago

Reply from Alleviate Financial Solutions

Linda,

We’re so glad you’re here and even more grateful that you’d recommend our services after a great experience with our team.

Having supportive and knowledgeable representatives is something we take pride in, and it means a lot to us to know that they’ve helped make this transition feel a little easier. That’s exactly why we do what we do, and we’re excited to see what we will achieve together!

Apr. 14th, 2025

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Karen Flowers

I had a pleasant experience with the rep whom took time to go over what I have with them & took time to answer my questions positively a good experience thank you

1 year ago

Reply from Alleviate Financial Solutions

Karen,

We’re thrilled to hear that our representative took great care of you and addressed all your questions! We will be here every step of the way and are always just a call away if you need anything.

Mar. 14th, 2025

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Opal Adams

For this being my first and ever experience with Debt relief, I found Leslie to be very patient and willing to repeat information as well as clarify any confusion on my part.

1 year ago

Reply from Alleviate Financial Solutions

Opal,

We are delighted that you’re here and thrilled to hear that Leslie was helpful and patient throughout the process! This is precisely what we strive for, and we’re glad that Leslie embodied these qualities.

If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re always just a call away and happy to help!

Feb. 25th, 2025

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Marie Buonomo

They have helped me in so many ways there service is so caring and they answer all my questions always help me with what I need and truly care about there customers

1 year ago

Reply from Alleviate Financial Solutions

Marie,

Thank you so much for taking the time to review your experience with us!

We really aim to take great care of our clients, and it warms our hearts to know that you've felt that in our support. Your kind words mean so much to us!

We're here for you every step of the way, and we look forward to continuing to help you.

Feb. 12th, 2025

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Joery Michel

It's still early in the process, but I like that I was able to get a settlement on one of my accounts within the first few weeks of using their services.

1 year ago

Reply from Alleviate Financial Solutions

Congratulations on your first settlement, Joery! This is a fantastic way to begin your debt-free journey. We are excited to see what more we can achieve together and truly appreciate your feedback. 😊

Jan. 3rd, 2025

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Kathryn Vanderzee

I had a pleasant and professional interaction with a representative named Eric Delling. He very patiently took 45 minutes to answer questions and resolve issues.

1 year ago

Reply from Alleviate Financial Solutions

Kathryn,

Thanks so much for taking the time to share your experience with us!

We're so happy to help and are so glad Eric took fantastic care of you, addressing your concerns with care. We will be here to support you throughout your journey, so please feel free to reach out with questions or concerns along the way.

Dec. 23rd, 2024

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KC Mitchell

Extremely Kind and Professional assistance during a difficult time. Throughout the whole process, today was excellent speaking with Eric Delling at Alleviate Financial..

1 year ago

Reply from Alleviate Financial Solutions

We are so grateful we can support you during this challenging time and are delighted that Eric took excellent care of you!

We will be here every step of the way, from your first settlement to updates and everything in between. Please feel free to reach out if you need anything. We're happy to help!

Dec. 18th, 2024

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Andrew willman

Astrid F was the young lady I spoke with. She was super helpful. I find it easier to speak with someone I can understand. Hearing isn't the greatest.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your wonderful experience with us, Andrew! We're so happy you found Astrid helpful and appreciate your review.

Dec. 12th, 2024

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CARSON MCCOURRY III

EVERYTHING WAS GOOD. I APPRECIATE EVERYTHING. JUST WANT TO GET BACK TO MY HIGH CREDIT SCORE AND TRUST ME, I WILL RECOMMEND YOU GUYS AS WELL. THANK YOU

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for sharing your experience with us, Carson!

We’re thrilled that you had such a positive experience and truly value your feedback and recommendation. We’re so excited to be on this debt-free journey with you and are always here if you need anything.

Nov. 22nd, 2024

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Covenant City Fellowship

Rick was very knowledgeable of the info and precise in what I needed to download and what the status was of the accounts made my life very easy.Tsimon

1 year ago

Reply from Alleviate Financial Solutions

We’re so delighted Rick was helpful in simplifying the process and greatly value your feedback! Thank you for taking the time to share your experience with us.

Nov. 21st, 2024

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Regina Hammond

Cheryl was thorough and explained concerns that I had. She was extremely pleasant and nice to talk with. I look forward to our working relationship.

1 year ago

Reply from Alleviate Financial Solutions

We’re absolutely thrilled you’re happy and had a fantastic experience with Cheryl!

We will always be here to address any concerns you may have along the way and appreciate your feedback, Regina.

Nov. 18th, 2024

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Jackie Small

I am new to the program so I will give the company 5 stars for now based off how kind, knowledgeable and helpful the agent was yesterday. I wish I had taken down his name.

1 year ago

Reply from Alleviate Financial Solutions

Jackie,

We're thrilled to have you on board and so glad to hear that Rainer was kind and helpful!

We’ll be here to support you every step of the way, so please don’t hesitate to reach out if you need anything. 😄

Oct. 29th, 2024

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Jd Mac

I spoke with Rainer F. today just checking in. Rainer was very polite, professional, and a pleasure to speak with. Answered all my questions. Thank you, Rainer. Juanita M

1 year ago

Reply from Alleviate Financial Solutions

We appreciate you taking the time to review and recognize our representative, Rainer, for their excellent service. Thank you for sharing your positive experience with us!

Oct. 22nd, 2024

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Melanie Pitcock

Jonathan has been fantastic in keeping us informed on how things work with the debt consolidation and we feel blessed to have people working hard on our case

1 year ago

Reply from Alleviate Financial Solutions

Melanie,

We're so grateful we can be here to support you during a challenging time and are thrilled Jonathan provided a wonderful and informative experience! Please feel free to contact us if you need anything.

Oct. 7th, 2024

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paige cowling

Rick is so professional. He is very knowledgeable and will not get off the phone with you until you are satisfied. I haven’t had this kind of customer service ever.

1 year ago

Reply from Alleviate Financial Solutions

We are committed to offering the best possible service and are thrilled that Rick provided you with such an exceptional experience! Thank you for your feedback, Paige. We genuinely appreciate it and will strive to maintain this level of excellence.

Sep. 16th, 2024

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Stacie Badley

The person I talked to was polite and friendly. Answered all my questions and reassured me my account was being settled with the companies I asked for help with.

1 year ago

Reply from Alleviate Financial Solutions

We're delighted that our representative addressed your questions and provided an exceptional experience, Stacie! Your feedback is truly valued as we are committed to assisting you throughout your journey.

Aug. 6th, 2024

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CG

Ricardo M was very helpful and thorough about all the information. Easy to speak to and I could understand everything he was saying. Thank you Rick for all your help. :)

1 year ago

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Robert Watkins

Called to update my account and spoke with Rick M. He was very helpful and explained and made sure that I understood I recommend Alleviate and speak to Rick.

1 year ago

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marcelle smith

I feel so confident in the service and great communication with Aleviate financial they were always ready to give updates and follow through at all times

2 years ago

Reply from Alleviate Financial Solutions

Marcelle,

We're thrilled that you had a fantastic experience with our services and that you have confidence in our process. Your feedback means the world to us, and we genuinely appreciate you taking the time to share your thoughts by leaving a review.

Thanks so much, and please don't hesitate to reach out if you need anything else!

Apr. 29th, 2024

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Tommy Maggitt

Alleviate representative does care about the customer and they make sure everything is answered in the best way possible according to the customer understanding.

2 years ago

Reply from Alleviate Financial Solutions

Thank you for your kind words, Tommy! We aim to provide compassionate and caring service and are glad you experienced it.

Apr. 25th, 2024

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Jaypeg Q (JW)

Jacqueline A. was very helpful and patient and answered all questions I had to assist me with the stressful situation of consolidating my debts. Thank you so much!

2 years ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy Jacqueline took the time to address your concerns with great patience and care.

Apr. 17th, 2024

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Batman Nana

So far the people I've dealt with are so kind and friendly. Makes me calm and wanting to work with them. Mr. M. was very pleasant to work with. Thank you

2 years ago

Reply from Alleviate Financial Solutions

We're thrilled you had a comfortable and welcoming experience with our team! Thank you so much for sharing your feedback with us. If you need assistance or have questions, don't hesitate to reach out. We're always happy to help!

Apr. 5th, 2024

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Joe P

Everybody I have dealt with has been very courteous and informative. I wish the people that I work with everyday were as awesome as the Alleviate employees.

2 years ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Joe! Your kind words mean a lot to us, and we are delighted that you had a wonderful experience with our team. We strive to provide top-notch service, so we greatly value your feedback.

Mar. 29th, 2024

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Taylor Thurmon

Shauri S. is very sweet & very helpful. She answered all the questions I had & made sure I understood everything she was telling me. Great company & great customer service!

2 years ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Taylor! We're glad Shauri provided you with exceptional service. Her care for our clients is genuine, and seeing her get recognition is delightful.

Mar. 26th, 2024

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Melwood Davis

Rick was very helpful and had answers to all my questions. He was very thoughtful and went through everything I needed to know. I truly appreciate all his help.

2 years ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Melwood! We appreciate your kind words and are happy that Rick took the time to address your concerns with great patience and care.

Mar. 26th, 2024

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Nevelle Daniel

Shauri S was very helpful and patient when I called about having issues paying the is month. She took the time to go over my options. Thank you for all of your help!!!

2 years ago

Reply from Alleviate Financial Solutions

Nevelle,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy Shauri took the time to address your concerns with great patience and care.

Mar. 26th, 2024

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Meredith McIntosh Phoenix, AZ

I just spoke with Shauri S who was very knowledgeable and helpful about everything that I had questions about She was a pleasure to talk to and I hope to talk with her again

2 years ago

Reply from Alleviate Financial Solutions

Meredith,

We appreciate you taking the time to review and recognize our representative, Shauri, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 18th, 2024

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Kevin Shea Ashburn, VA

The progress of my program was explained to me clearly and any questions I had were answered.. The representative I spoke with (Andi?) was very helpful and courteous

2 years ago

Reply from Alleviate Financial Solutions

Kevin,

Thank you for taking the time to leave a review! We’re thrilled Andi provided a positive experience and are glad to have helped.

Mar. 14th, 2024

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Cheryl Klein Irvine, CA

A nightmare from the Beginning Until the End.I was able to pay my entire loan in full Before all negotiations started and Alleviate kept negotiating with my creditors in monthly payments even years instead of one lump sum as I they had all the money they needed in my account with them.This error never got fixed even with the assistance of a supervisor named Linda Luna.i always got inconsistent info about my account from different workers and always had to call them.Alleviate even sent me an email threatening to cancel me for non communication and when i called crying they said that email was a mistake on their part.I actually cried a few times to them asking them to not take more money out of my bank account to their constant mistakes.After a very aggravating graduation I mabe saved 1500 after having to pay taxes on the discharged debts.I should have negotiated with my creditors and the debt companies myself.I cannot recommend this company to anyone!!

2 years ago Edited March 12, 2024

Reply from Alleviate Financial Solutions

Dear Cheryl,

We are deeply sorry to hear that your experience with our service did not meet your expectations. Your feedback is very important to us, and we appreciate the opportunity to address your concerns.

We understand that dealing with financial matters can be challenging, and we apologize for any inconvenience you may have experienced. When you joined our program, our goal was to provide you with clear communication and support at every step.

We understand that you added funds to speed up the negotiation process for your enrolled accounts, and we apologize for any difficulties you encountered during the settlements. This process can often involve back-and-forth negotiations, but we want to assure you that the issue has been resolved and all necessary payments have been made per your preference.

We regret the difficulties you faced and assure you that this is not the kind of experience we aim to provide. We apologize for any inconvenience or frustration you may have experienced along the way. We also want to congratulate you on completing and graduating from the program despite the obstacles.

Once again, we apologize that your experience fell short of your expectations. Your feedback is extremely valuable to us, and we will use it to improve our service continuously. We wish you the best of luck in your future endeavors.

Mar. 12th, 2024

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CHERYL J Tucson, AZ

A NIGHTMARE EXPERIENCE! was able to pay my loan off BEFORE ALL NEGOTIATIONS WITH CREDITORS BEGAN & Alleviate kept negotiating in payments instead of 1 lump sum each time costing me poorer deals.Even with a supervisors assistance this issue NEVER got fixed.I was in tears as Alleviate workers kept telling me payments would keep coming out of my account as i explained to them I WAS PAID IN FULL! EACH TIME!. very poor communication on their part.Always a different story from different workers. Alleviate even sent me an email saying they were going to cancel me for non-communication.AGAIN CRYING, I CALLED THEM and they said that email was sent by mistake. I CANNOT RECOMMEND ALLEVIATE FINANCIAL SOLUTIONS TO ANYONE.

2 years ago

Reply from Alleviate Financial Solutions

Dear Cheryl, We are deeply sorry to hear that your experience with our service did not meet your expectations. Your feedback is very important to us, and we appreciate the opportunity to address your concerns. We understand that dealing with financial matters can be challenging, and we apologize for any inconvenience you may have experienced. When you joined our program, our goal was to provide you with clear communication and support at every step. We understand that you added funds to speed up the negotiation process for your enrolled accounts, and we apologize for any difficulties you encountered during the settlements. This process can often involve back-and-forth negotiations, but we want to assure you that the issue has been resolved and all necessary payments have been made per your preference. We regret the difficulties you faced and assure you that this is not the kind of experience we aim to provide. We apologize for any inconvenience or frustration you may have experienced along the way. We also want to congratulate you on completing and graduating from the program despite the obstacles. Once again, we apologize that your experience fell short of your expectations. Your feedback is extremely valuable to us, and we will use it to improve our service continuously. We wish you the best of luck in your future endeavors.

Mar. 12th, 2024

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Glenda McAllister Mebane, NC

This guy s a very good company. They are honest and have helped me so far. They stay in contact with me and helped all the time . I feel at ease with this company.

2 years ago

Reply from Alleviate Financial Solutions

Glenda,

We are thrilled that you are having a fantastic experience with us. We are here to help you however we can, and we are glad you feel comfortable with the program. We are always available to assist you with any questions or concerns. Do not hesitate to contact us.

Mar. 13th, 2024

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Pat Browning Union, MO

Everything was well explained. We always had a chance to ask questions if there was something we didn't understand. Overall, it was a quick and pleasant call.

2 years ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Pat! We genuinely appreciate it and and are glad you had a positive experience. Please don't hesitate to contact us with questions or concerns throughout your journey.

Mar. 8th, 2024

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David Gallardo Gardena, CA

Shauri S was very informative and helpful. She was very transparent and well spoken when giving me information or asking questions. She made my call very enjoyable and easy.

2 years ago

Reply from Alleviate Financial Solutions

David,

Thank you for your feedback! We are thrilled that Shuari provided you an enjoyable, helpful, and smooth experience. Please don't hesitate to contact us if you need further assistance.

Mar. 5th, 2024