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Alleviate Financial Solutions

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7.7

Overall Score

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Aliz Meszesi Boston, MA

I’ve only had good interactions with this company and Rick M proved it can only get better! Great conversation, I felt reassured, safe and laughed a ton on top of it. Don’t stop doing what you’re doing!

1 year ago

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JB Newport, MI

Received a followup call from Mr. A in followup to written concerns I had made after talking with another company rep a few days ago. Mr. A patiently addressed my concerns & explained in detail what I needed answer to. He did an excellent job.

1 year ago

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gonzalo samaniego Corpus Christi, TX

Mr. Vidal G was very helpful and sharp on going through the welcome package that was offered to me. He explained everything that I needed to know how the company works. He did a great job.

1 year ago

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Corinne Yague San Diego, CA

A L answered all of my questions throughly and was very polite! He did an amazing job in further discussing my policy terms and making sure I had everything completed on my account.

1 year ago

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Latisha Mitchell Seminary, MS

My account manager Vidal G was quick and straightforward about my account. He explained what all I needed to update my account and what was needed to keep my account in good standing.

1 year ago

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irma Ayala Stockton, CA

Alleviate Financial has the best personnel over all. Julio C was very nice, knowledgeable and explained my account and what Alleviate was doing to get me out of debt. Keep up the good work Alleviate.

1 year ago Edited August 25, 2023

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Hannah W

Jay was helpful and informative regarding the program and creditor behaviors; very patient in explaining any terms I didn’t understand and making sure all my account information was correct.

1 year ago

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Lisa Shields San Francisco, CA

I liked the way Beatriz C, helped me get affiliated with my Welcome Package. Beatriz was very professional, and knowledgeable about my file, and financial situation. She was a pleasure to talk with.

1 year ago

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Mary Reed

Alleviate is helping me with some of my debt and I really appreciate people like Alex who take the time to explain where the money goes how it is distributed to the bills that they have of mine and the way they negotiate the price and payment amount.

1 year ago

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Debi Spears Paducah, KY

Felix G had been an amazing help to me. I was upset when I received the summons and called him. He has been very reassuring and informative. I felt better after our conversation

1 year ago

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Amanda Spagnola Crown Point, IN

They tell you like it is. They also helped me from getting harassed daily, even a few times a day, by creditors. They explained certain laws to me also. Rick was AMAZING at answering any and ALL of my questions.

1 year ago Edited July 31, 2023

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Don D Robinson Waxahachie, TX

Bill M called for a monthly update. He took the time to ask questions, and waited for my response before he moved forward. I've used this business for two months now. I would highly recommend their use.

1 year ago Edited August 8, 2023

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Amanda Leblanc Tampa, FL

I spoke with Joarsy R Today 07-28-23 in regards to my payment date and some confusion I had about my account, he was able to clear it up quickly made things very convenient. He was very helpful

1 year ago

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Raquel Peralta San Antonio, TX

I like that they take the time to explain everything in detail. They are willing to answer all you questions and ask you if you understand. I like that they send you a very detail welcome package.

1 year ago

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Destiny Rose Arlington, TX

I am very pleased with Alleviate solutions, they have been more than helpful during this difficult time that I am going through and with helping me by extending the due date. I am truly pleased with their cx service.

1 year ago

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craig ward NC

The way the representative explained all of the goals of the project and company in simple terms while walking me through the process of logging in and the overview process of maneuvering through the site.

1 year ago

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Vonita Hoffer Fort Smith, AR

just signed up on 7-17-23 have been contacted twice since then always professional, clear and courteous. happy to answer any questions. very happy with the service and the program this far

1 year ago

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Felina Bremer Athens, TX

My experience was very streamlined and efficient. All the customer service agents (especially Norman) were very helpful and informative. I never felt like I was asking dumb questions when talking to them.

1 year ago

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Shana Hyman TN

Jay explained every aspect of the program in detail so I could understand what would happen in the coming months and how to handle things going forward to have a successful experience.

1 year ago

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Janet Deatherage Florence, KY

I talked to Stuart C on the phone today and he was so helpful and explained everything so well, it was such a pleasure talking to such a nice young man. Thank you again Stuart 😊

1 year ago

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Loria Lomibao Los Angeles, CA

Thank you Amanda for explaining all I need to know that is in the packet.. You made it easy to understand. Very polite and I didnt feel like im being rushed to finish the explanation..I felt confident that this company will be able to help me clear my debts..

1 year ago

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Albert Jackson Concord, NC

Astrid F answered my call today and took the information I needed to share and directed the correct person to look into the information, I have most of my accounts being settled only a couple more to go. I am very happy with all the help I get each time I call in with a Question today was great.

1 year ago

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Ronald DiLorenzo Satellite Beach, FL

Rick spent time with me so I was completely satisfied with the entire process. He left nothing out during our meeting. At the end of our conversation I felt very comfortable in the decision I made to enroll in the program.

1 year ago

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Tanna Williams Oklahoma City, OK

Just talked to Beatrice and she was so helpful and answered all my questions. She put my mind at ease and I would recommend Alleviate Financial Solutions to anyone. Thank you

1 year ago

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Angie Miller Hickory, NC

Alleviate goes the extra mile to do everything they can to help you out in any way.My coordinator, Andrea A is very compassionate, knowledgeable, and extremely polite, enjoy working with her.

1 year ago

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Carlos Ortiz Richmond, CA

I like there customer representation, they're very helpful and courteous. They're also very knowledgeable on Alleviate policies. I'll recommend Alleviateto everyone that I know.

1 year ago Edited January 26, 2024

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Stephonie Miller-Thomas Buffalo, NY

Jorge O is one of those employees that makes Alleviate one of the best debt consolidation company. They try to help their clients the best possible way they can. I recommend them to help sort your debt worries!

1 year ago

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Stephanie Harris Buffalo, NY

Mabel K was amazing! She helped me get information, an address change and a change of financial institutions. She also gave me valuable advice for dealing with creditors in the future.

1 year ago

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crystal zerbel Ontario, CA

The original set up of my account was very professional. Everything was don, followed by emails and paperwork in the mail. All associates are very professional and courteous.

1 year ago

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Danila Partida Norco, CA

Stuart C was very respectful and gave me thorough details on my debt free progress. He didn’t make me feel obligated to increase my payments and was very understanding of my financial standing.

1 year ago Edited November 27, 2023

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Fred Guiette Carrollton, TX

Felix did everything he could to help me with my problem but in the end I just waited too long to try to solve my problem. He seemed genuinely concerned that he couldn't help me. Thanks for trying.

1 year ago

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Shadow Walker Fort Smith, AR

Michael L was an absolute savior!! He walked me through everything and was very patient with all my questions. He was very thorough with his answers and a pleasure to work with!!

1 year ago

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Jeremy Arnold Waxahachie, TX

Cassandra answered all of my questions thoroughly and completely and she was friendly and kind. We went over all of my accounts and reviewed the process and I felt confident I was in good hands.

1 year ago

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William Fields Nicholasville, KY

Wilson was very detailed and informative about my account. i know what i need to do on my end to get rid of this debt, and i feel more comfortable dealing with u guys on this issue. thanks!

1 year ago Edited August 17, 2023

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Susana curiel NE

She was very respectful knowledgeable and helpful she explained everything very well and she answered all my questions very professional in overall im very satisfied with her assistance to me thank you

1 year ago

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Danny Commins Clarkston, MI

Alleviate was honest, thorough and completely handled all of my credit card debt. The 25% fee on everything did offset to 45% reduction in debt to be paid off. In 3 years I received NO CALLS from collection agencies.

1 year ago

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Arnold Navarro San Antonio, TX

Our conversation was right on point and prompt.i had questions and he answered to where I could understand. He was courteous and polite. And very professional. Evidently he knows his profession.

1 year ago Edited August 7, 2023

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debra perryman Oklahoma City, OK

Alleviate was a good company I join a year ago and now I am done with the program everybody I talk to there was very helpful and solve any problems I had with creditors I would choose them agzi

1 year ago

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Bernabe Reyes Brisbane, CA

First of all I would like to thank Alleviate . But without Jay the Account manager who gives me hope to overcome my problems. I appreciate very much your help you're great men.

1 year ago

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Beth Petersen Omaha, NE

Joseph was so helpful fixing an overcharge. He was polite, efficient, & informative. I was initially frustrated with the situation but Joseph explained everything to me and was very nice!

1 year ago

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Bill Brooks Indianapolis, IN

I had a very good 150 day review with Sarah. Her detailed way of answering my questions were completely professional and very convincing. I am a very satisfied consumer and I am glad to be with Alleviate.

1 year ago Edited October 6, 2023

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Reclutador De almas (Héctor saldana) Prescott Valley, AZ

Best company to trust in your debt elimination, Andy (Andrea) answer all my questions, she was very professional and answer all my concerns very professionally. thank you for all your help

1 year ago Edited August 15, 2023

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alyssa Moran Buckeye, AZ

Rick M was so nice and personable. As well as the person who negotiated my account, Jordan. They made the whole process amazing and made dealing with banks and power of attorney easier.

1 year ago

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Liz Sobel Le Raysville, PA

Whilhemina V in customer service was incredibly understanding and totally helped with my problem … she got my account mgr to approve a solution to a mistake on my account. Very happy with Allieviate so far!!

1 year ago

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Alexander Williams Gardena, CA

Felix was friendly,eloquent and intelligently answered all my questions satisfactorily! He tried to put my fears at ease! I couldn’t give more than 3 stars for value and trustworthiness as it’s only been six weeks and I’ve only spoke to Felix once!

1 year ago

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Sauldi Matulihan San Francisco, CA

Andrea E and Dulce are very good in guiding me and giving more information than what I asked for. Keep up the good work and thanks again we appreciate all of the help you give us.

1 year ago

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Rosa Rincon Sanger, CA

I had a question regarding my case. I spoke with Stuart C who was very pleasant with great customer service skills. Explained in detail the process of this case. I was very happy with the outcome of this call.

1 year ago

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Chelsea Django Westbury, NY

My agent is super helpful always, I feel as if she’s genuinely excited for me to pay off my debt and it’s incredibly helpful that she always follows up when she says she will.

1 year ago

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Washington R Medina Templeton, MA

Thank you Hugo for your help and consideration to my request. You are an excellent customer service rep, I hope the next time that I need some help, I found a person with your aptitude, thank you so much again.

1 year ago

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Lanita Pugh Memphis, TN

I spoke with Nicole and it was great, she went through everything with me and answered my questions and I could understand everything she said and that was a blessing Thank you Nicole

1 year ago Edited November 9, 2023