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Alleviate Financial Solutions

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7.7

Overall Score

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Kandi Pardo Palm Bay, FL

Elvis was very friendly and efficient treated we with the utmost respect in my financial hardship time he knew exactly what to do and how to guide me through the whole process I couldn't ask for any better support thank you Elvis!

1 year ago

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karla montano Torrance, CA

Elvis A is my account manager. He was very welcoming on our call. Answered every question I had to understand better. Very thorough. I'm excited to have him on my side to finally become debt free.

1 year ago

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Tonya Jordan

Great service, great communication and very helpful. Jorge has gone over and beyond to provide a great service. Everyone I have spoken to with this company has been very pleasant to deal with.

1 year ago

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Donald Thompson IL

Great customer service and support. No matter how many questions I’ve had or how concerned I’ve been with the program. They have been very patient and answered everyone of my questions.

1 year ago

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HolySpirit4l4l College Park, MD

Alleviate Financial Solutions has been very help and a blessing. Kimberly was excellent in helping me and because of their help a lot of weight is off my shoulders . Thank you.

1 year ago

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Stephanie Schenectady, NY

Customer Review Video

1 year ago

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Jonathan Ferrum, VA

I've been dealing with Alleviate for a while now and they never fail to be courteous and accommodating. My last interaction with them was through Maria R. and she did an excellent job of assisting me.

1 year ago

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Ashley Marsellas

They are always a pleasure to work with and have been super helpful in helping me clear up nearly $20,000 in debt. I have been able to trust them the entire way without any mixups or doubts in my mind. Thank you Alleviate!

2 years ago

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Marge Romasanta Corona, CA

Alleviate was consistent, transparent, and very supportive throughout the whole process. I am now looking forward to my account being financed and on my way back to good credit.

2 years ago

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Ly Whytte Baltimore, MD

Omar M was very thorough, understanding, professional, knowledgeable and explained everything extremely well. I will definitely refer my family and friends to Alleviate because him along with Carlos R are exceptional.

2 years ago

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Ray Earnest Riverbank, CA

You guys have always been great, I just got off the phone with Representative Joarsy D, He was very helpful in trying to figure out my situation! You definitely is an asset to your company

2 years ago

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Carmen Rivera

Customer service was excellent and very helpful

2 months ago

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Reply from Alleviate Financial Solutions

Carmen,

We're so glad to help and sincerely appreciate your kind words! We're delighted to have provided wonderful service and will be here for further assistance if needed.

Sep. 6th, 2024

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Artrell Fletcher

Assistants were polite and cordial. Very understanding.

2 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Artrell! We're so glad to have provided excellent service and are here if you need anything.

Sep. 4th, 2024

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Therightway 214

Great customer service....helped me out so much!!

2 months ago

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Reply from Alleviate Financial Solutions

We strive to provide excellent service and are so glad this was your experience! Thank you for your feedback.

Aug. 30th, 2024

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samantha Tompkins

Rick M. Was fast and efficient. Awesome .

2 months ago

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Reply from Alleviate Financial Solutions

Samantha,

Thank you for reviewing and recognizing Rick rep for a job well done! It was so kind of you to share your experience. Please don't hesitate to contact us if you need anything.

Aug. 30th, 2024

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D Johnson

Very helpful and professional and understanding.

2 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us, D! We're happy to help and are glad to have provided a positive experience. Please don't hesitate to contact us for further assistance.

Aug. 15th, 2024

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Judy Brown

This company has been very helpful and nice to work with.

2 months ago

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Reply from Alleviate Financial Solutions

Thank you very much for your kind words, Judy! It's our pleasure to assist you and are always here if you need anything.

Aug. 15th, 2024

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Richard Pierre

The representative was very patient, supportive and detailed.

3 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Richard! We appreciate your feedback and are glad to assist you.

Jul. 24th, 2024

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Dennis

Liked: Easy response to my questions. Didn't like the long wait to speak with a representative.

3 months ago

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Reply from Alleviate Financial Solutions

Dennis,

Thank you for taking the time to share your feedback with us. We're glad your questions were answered, and we apologize for the wait time. We've forwarded your feedback to the appropriate department and appreciate your patience.

Aug. 2nd, 2024

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Daniel Reutzel

Rick was very nice and explained everything very well and clear for me

3 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Daniel! We're thrilled Rick provided a wonderful experience and are always here for further assistance.

Jul. 19th, 2024

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Jim Roberts

Customer service representative was extremely helpful and was able to quickly answer all of my questions

4 months ago

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Ryan Cunningham

I am very happy with Alleviate Financial. They have saved me a lot of money and are helping me get out of debt.

6 months ago

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Reply from Alleviate Financial Solutions

We are thrilled that you are happy, Ryan! It was our pleasure to assist you in saving money and getting out of debt. Thank you for leaving a review.

May. 1st, 2024

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Sony

Sarah R. and Astrid F. have been so professional and making my enrollment process smooth and easy. Thank you!.

6 months ago

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Reply from Alleviate Financial Solutions

We are thrilled to have made the enrollment process smooth and straightforward. Thank you for sharing your experience with us, Sony!

Apr. 26th, 2024

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Christine Zygutis

Recommend that you work directly with the creditors instead of this company. A lot of promises up front that sound wonderful. Horrible experience and will never participate with debt settlement company again. Terrible service, never follow through and no one knows what the other department is doing. Don’t do it.

6 months ago

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Reply from Alleviate Financial Solutions

Dear Christine,

Thank you for providing your feedback. We deeply apologize for any inconvenience or negative experience you might have faced and appreciate the chance to address your concerns. We are currently reviewing your case and will assign a specialized management team member to contact you again to discuss the matter further. Expect our call soon.

Apr. 23rd, 2024

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Deborah Le Clerc

Rick was delightfully helpful with my accounts and if you had 10 stars ⭐️ I would give him 11‼️

6 months ago

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Reply from Alleviate Financial Solutions

Deborah,

Thank you for sharing your experience with us and recognizing Rick for his fantastic service! We greatly appreciate your feedback and are glad to assist you.

Apr. 17th, 2024

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L Vaz

This company keeps you posted on everything being done. Great customer service and friendly as well

6 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for sharing your experience, L! We're delighted to have provided excellent service and will be here for you every step of the way. Please feel free to contact us with questions or concerns throughout your journey.

Apr. 17th, 2024

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Jamila Porter

Smart, professional, personable. Integrity and sincerity. The fees charged could be a definite amount prior.

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Jamila. Your feedback is greatly appreciated!

Apr. 11th, 2024

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Vickie Gibbs

The lady was kind, polite and very knowledgeablle in explaining to me what to do and expect about the company.

6 months ago

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Reply from Alleviate Financial Solutions

We're so glad you had a positive experience and appreciate your feedback, Vickie! Please don't hesitate to contact us with questions or concerns throughout your journey.

Apr. 11th, 2024

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Ronnie Ray Ball

Her attention to details in giving me the help that I needed. She was professional, polite and cheerful.

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Ronnie! We appreciate your feedback and are glad to assist you.

Apr. 11th, 2024

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Allan Davis

Monica D. was very helpful, knowledgeable and professional. She answered all my questions and gave me sound advice.

7 months ago

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Reply from Alleviate Financial Solutions

We are thrilled that Monica provided you with a wonderful experience and are glad that you found her helpful. Thank you for taking the time to leave a review, Allan! Your feedback is greatly appreciated, and we will be here to assist you further if you need us.

Apr. 1st, 2024

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Evelyn Face

Mr Gomez provided me excellent service and informative information helping me understand this service.

7 months ago

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Reply from Alleviate Financial Solutions

We appreciate you taking the time to review and recognize our representative, Mr.Gomez, for his excellent service. Thank you for sharing your positive experience with us, Evelyn!

Mar. 29th, 2024

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Gloria Jones

Representative was friendly and helpful. He took time to ensure I understood each step ad we reviewed. I appreciated Jose D. assistance.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts, Gloria! We appreciate your kind words and are glad Jose addressed your concerns patiently and carefully.

Mar. 26th, 2024

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Vero

My Welcome Advisor was very helpful and friendly, look forward to fixing my finances with this program

7 months ago

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Reply from Alleviate Financial Solutions

Thank you, Vero, for taking the time to leave a review! We're thrilled to have you on board and provide you with a helpful experience. We are excited to continue supporting you on your journey towards a brighter financial future and will be here to answer any questions or concerns you may have.

Mar. 26th, 2024

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Robert Freede Oxnard, CA

Andrea E was very helpful in answering all my questions. She explained everything that needed to know

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Robert! We appreciate your feedback and are glad to assist you.

Mar. 18th, 2024

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Jeremiah Reyna Lockhart, TX

Alleviate workers were friendly, for the most part helpful, and kind.. I appreciated all their help and time. Thank you all for your services.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeremiah. We're delighted to hear you had a positive experience with our team and are pleased to serve you. We truly appreciate your feedback and time and wish you the best.

Mar. 14th, 2024

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John Comstock San Jose, CA

I loved the easy to follow directions given to me and Jay answered my question with plenty of confidence.

7 months ago

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Reply from Alleviate Financial Solutions

John,

Thank you for leaving a review! We're delighted to have provided a positive and straightforward experience.

Mar. 13th, 2024

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Joseph Miller Moreno Valley, CA

Alleviate has always done everything in my best interest and to help me resolve my issues. Thank you.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, Joseph. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Mar. 8th, 2024

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Tammy Williamson

He was friendly and professional as well as thorough and explained everything to me. Great customer service.

7 months ago Edited April 5, 2024

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Tammy. Your feedback is greatly appreciated!

Mar. 6th, 2024

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Ted Murri

Jorge A was very helpful answered All my questions and directed. me to the Person I needed to talk to.

8 months ago

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Reply from Alleviate Financial Solutions

Ted,

We appreciate you taking the time to review and recognize our representative, Jorge, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 27th, 2024

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Debbie Campbell Holdenville, OK

Andrea A is an excellent customer service rep, answered all my questions and was very knowledgeable.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Andrea for a job well done! It was so kind of you to share your experience, Debbie.

Feb. 20th, 2024

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Chris Delaney Honeoye Falls, NY

The service has been awesome they always are great on the phone and fast at getting back to about issues

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Chris! We're glad you had a great experience with our team and appreciate your feedback.

Feb. 20th, 2024

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Samson Chu

Shauri S helped me resolve something I have been requesting for over half a year. Very helpful and to the point.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your feedback, Samson! We sincerely apologize for the delay and are delighted Shauri provided a resolution and a helpful experience.

Feb. 20th, 2024

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adnara1975

Very friendly and extremely helpful. Explain all the details on a step by step sequence and it was great.

8 months ago

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Reply from Alleviate Financial Solutions

We are glad to have helped! Feel free to contact us with any further inquiries or if you need more assistance. Thank you for sharing your experience with us. We truly appreciate it!

Feb. 20th, 2024

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Joesph Valentine LA

Andrea was very helpful and professional and her service was the best I have had since joining this company 🙏🏿

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review, Joseph! We greatly appreciate your feedback and recognition of Andrea's outstanding service. We will be sure to pass on your kind words to her and the rest of our team.

Feb. 16th, 2024

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Jeffery Banta

I have been talking with my agent with AFS he answered all of my questions and gave me needed information about our partnership to get me debt free

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeffery. We're thrilled to hear about your positive experience and appreciate your feedback!

Jan. 31st, 2024

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Jackie Olson Phoenix, AZ

Ellen V has incredible customer service and treated me as if I was their only customer. I'm very grateful to have worked with her.

9 months ago

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Reply from Alleviate Financial Solutions

Jackie,

We appreciate you taking the time to review and recognize our representative, Ellen, for her excellent service. Thank you for sharing your positive experience with us!

Jan. 30th, 2024

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Brandy Brown Fort Wayne, IN

They're doing exactly what I expect. They explained everything in a way I understood and I'm on my way with their program.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Brandy. Your feedback is greatly appreciated!

Jan. 30th, 2024

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Elizabeth Macias

I like how Alleviate Financial customer service are so polite and offer to help with all my questions that I might have.

9 months ago

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Reply from Alleviate Financial Solutions

We appreciate your kind words and are happy to help. Thank you for sharing your positive experience, Elizabeth!

Jan. 30th, 2024

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Rachelle Jones

Rick was very friendly and helpful. He explained everything to me about where I was at with my case. I was very pleased with the call.

9 months ago

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Reply from Alleviate Financial Solutions

Rachelle,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Jan. 26th, 2024

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Jesse Yarbrough Ludington, MI

Great experience very helpful in explaining packet and very informative and pleasant and always ready to field any questions

9 months ago

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Reply from Alleviate Financial Solutions

Jesse, welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! Thank you so much for taking the time to share your thoughts with us. We are delighted to hear about your positive experience with our company.

Jan. 25th, 2024