Name: Alleviate Financial Solutions
Rating: 4.9

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Nicole Spruell Marrero, LA

I appreciate how she was polite and her willingness to assist. I had one bad experience with Alleviate and truly do not want that again. She was very positive and courteous.

1 year ago

Reply from Alleviate Financial Solutions

Nicole,

We are very sorry for any inconvenience caused by your past negative experience. We are grateful for your feedback and happy our representative provided you with a positive and helpful experience.

Feb. 21st, 2024

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Annie MaGee Lincoln, NE

Hannah M was kind and patient, and helped so much, answered all of my questions honestly and succinctly. Thank you so much, Hannah, for guiding me through the process.

1 year ago

Reply from Alleviate Financial Solutions

Annie,

Thank you so much for taking the time out of your day to share feedback! Your kind words mean a lot to us, and we are thrilled Hannah addressed your concerns with patience and care. We are committed to supporting you throughout your journey, so please don't hesitate to contact us if you have any questions or concerns.

Feb. 20th, 2024

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Katherine M Grant Lakewood, CA

Rick was very professional and knowledgeable. He explained everything clearly so I was able to understand. He gave me time to ask questions if I needed to.

1 year ago

Reply from Alleviate Financial Solutions

Katherine,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 2nd, 2024

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Richard Gilliland Houston, TX

They really ate a great company to work with. They take their time and answer any and all questions to make sure you understand what you are getting in to from the start.

1 year ago

Reply from Alleviate Financial Solutions

Richard,

Thank you so much for sharing your positive experience with us! We genuinely appreciate your feedback and are thrilled to have you on this journey.

Feb. 1st, 2024

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Kay Yotter Jeffersonville, IN

Everyone I have spoken to has been very helpful. I have never felt judged for my financial problems. I spoke with Hendrick today and he was wonderful.

1 year ago

Reply from Alleviate Financial Solutions

Kay, thank you for your honest review. We understand the importance of providing non-judgmental support and are thrilled to have given you a wonderful experience.

Feb. 1st, 2024

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Rachel

The Alleviate staff are very sincere when it comes to serving their clients. They made me feel comfortable and confident with our set goals of working on our debt solutions.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your review, Rachel! We appreciate your kind words and are thrilled you feel comfortable and confident with our services. We look forward to helping you achieve your financial goals.

Jan. 26th, 2024

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Tiffany Jones Jackson, MS

The representative was attentive, patient, and very explanatory. She made sure I was comfortable and all my questions were answered. Looking forward to being debt free again!

1 year ago

Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your thoughts, Tiffany! We greatly appreciate your kind words and are pleased to hear that our representative was able to address your concerns with patience and care. We are excited to be a part of your journey towards a prosperous financial future.

Jan. 25th, 2024

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Sheri Anderson Sapulpa, OK

This was so easy to do. I did it in the comfort of my home. The people were easy to understand and were very helpful. I’m so glad that I reached out to them for help.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to write a review, Sheri! We are thrilled to hear that you had a positive experience with us and that you chose Alleviate to help you with your debt. We are excited to be part of your journey toward a brighter financial future.

Jan. 18th, 2024

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maria guerra Hialeah, FL

My Advisor was spectacular . Some spoken , empathetic , great listener and very professional . Just what I need during this hardship I’m experiencing .

1 year ago

Reply from Alleviate Financial Solutions

Maria, I am so glad you had a positive experience with our representative and found our service excellent! We value empathy as one of our core values, and it's great to see that it was reflected in your experience with us. Thank you for your kind words and your feedback. We genuinely appreciate it.

Jan. 18th, 2024

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Michael Daley New York, NY

Amanda was very good at making me feel good about AFS understanding all the benefits that are available thanks to her i feel good about becoming dept free

1 year ago

Reply from Alleviate Financial Solutions

Michael, thank you for sharing your feedback and leaving a positive review! We are glad that you chose our services to help you overcome your debt and achieve financial freedom. We are excited to be a part of your journey towards a brighter financial future.

Jan. 12th, 2024

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Tony Fox Mobile, AL

So far they have been easy to understand they helped me understand alot. They went through the entire process step by step and made sure I understood everything.

1 year ago

Reply from Alleviate Financial Solutions

Tony, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. Thank you so much for taking the time to share your feedback with us.

Jan. 11th, 2024

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Darrin Whisnant Ocean Isle Beach, NC

This company has been great so far! Jessica was kind, very knowledgeable and answered all my questions. Great experience and customer service. Thanks.

1 year ago

Reply from Alleviate Financial Solutions

Darrin, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 9th, 2024

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David Hammond Oklahoma City, OK

I just started this program and I believe it is the right choice for me. Also, I spoke with Andrea to explain open enrollment to me, and she did an excellent job.

1 year ago

Reply from Alleviate Financial Solutions

David,

We are thrilled to welcome you to the Alleviate family and congratulate you on taking the first step towards achieving financial stability! We appreciate you taking the time to share your thoughts with us. It was great to hear about your positive experience with Andrea, and we are excited to be a part of your journey towards a brighter financial future.

Thank you for choosing Alleviate, and we look forward to helping you achieve your financial goals.

Jan. 8th, 2024

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Ruben Devibar Delano, CA

Your positive attitude and willingness to go the extra mile for customer is appreciated. Demonstrated professionalism which helped us feel confident about the company.

1 year ago

Reply from Alleviate Financial Solutions

Ruben,

We are thrilled to hear that you are feeling confident about the program after speaking with our representative! Thank you very much for taking the time to share your experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us.

Jan. 3rd, 2024

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Susan Corthen Indianapolis, IN

Both representatives were very thoughtful and polite. Everything was explained very clearly to where it was understandable and little questions needed to be asked about.

1 year ago

Reply from Alleviate Financial Solutions

Susan, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 2nd, 2024

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Rick Miller Peoria, AZ

My reps name was Diamond and she was very professional and friendly and provided me with all the information I needed. Great experience so far with this company

1 year ago

Reply from Alleviate Financial Solutions

Rick, I am thrilled to hear that your experience with us has been positive and that you found our service excellent! Feel free to call us if there's ever anything you need clarification or have any questions about during your journey. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us!

Dec. 15th, 2023

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Marianne Jackson Hot Springs, AR

Omar was very helpful and answered all my questions. He was very knowledgeable about your company and tried his best to ease my concerns and worry about a bad credit rating.

1 year ago

Reply from Alleviate Financial Solutions

We are pleased to hear that Omar addressed all of your questions and alleviated your concerns about the program! We understand that navigating a new program can be difficult, but we have a proven process to guide you toward achieving financial freedom. If you have any further questions or concerns, please do not hesitate to contact us. We appreciate your feedback and are excited to assist you in reaching your financial goals, Marianne.

Dec. 7th, 2023

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Alice Holohean

The service agent was excellent. I am just frustrated by the overage costs before settlement.’ This is an industry standard so there is not much I can do. I’ll just buck up and pay the fees.

1 year ago Edited February 26, 2024

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Alice! We genuinely appreciate your kind words and are happy that our rep handled your case with fantastic care. Thank you again for your support and for choosing our company.

Dec. 4th, 2023

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Héctor Fabián Garrido Guevara Okmulgee, OK

I talked to jorge A several times already and my problem was kind of specific and difficult for me but thanks to his help it was a little easier and straight forward

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Hector. Your feedback is greatly appreciated!

Nov. 20th, 2023

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Tabatha Gonzalez Tulsa, OK

Ana A helped me with understanding my welcome package. She did a very good job in going into detail about the package and gave great responses to my questions.

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled that our rep addressed your questions and provided you with a positive experience!

Thank you for taking the time to share your feedback with us, Tabatha. Your feedback is valuable to us, and we are happy to welcome you to the Alleviate family. Congratulations on taking the first step towards achieving financial stability!

Nov. 20th, 2023

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Norma A Mercado Serafin WA

Very helpful, well explained and informative about all the process during the program, they were aware of everything and answer all my questions and concerns.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Norma! We appreciate your kind words and are happy to hear that our rep took the time to address your concerns with great patience and care. Thank you again for your support and for choosing our company.

Nov. 20th, 2023

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J Varnado Los Angeles, CA

This would be the second time Jaqueline has helped me and same as before, she was extremely helpful and professional. She went over and beyond helping me with my request.

1 year ago Edited November 27, 2023

Reply from Alleviate Financial Solutions

We are thrilled to hear about your fantastic experience with our representative! Thank you for taking the time to share your feedback.

Nov. 15th, 2023

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Naomi Allen Morganfield, KY

He was very patience and understanding. He didn't get frustrated by my asking repeated questions . He made sure I understood everything before he finished the call..

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts with us, Naomi! We appreciate your kind words and are pleased to hear that our representative addressed your questions with great patience and care. Thank you for your support and for choosing our company.

Nov. 13th, 2023

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Charles G Moore Brooklyn, NY

I appreciate Ms Nicole T taking the time to be precise in explaining everything about the program. She was very pleasant and courteous throughout the session. I definitely look foward to speaking with her in the future.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative, Charles! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Nov. 8th, 2023

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Karen Walmsley Smithfield, NC

Ellen was able to help me with all my questions. She made the process of my account review easy and painless. She was very professional and knowledgeable.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a well-done job! It was so kind of you to share your experience, Karen.

Nov. 6th, 2023

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Tenah Glover Taylor, MI

Thirty days into the program a bit nervous however Diamond B. eased my anxiety. The only reason I did not rate 5 stars is because I did not receive some initial correspondence . All was corrected within one call. -Thank You

1 year ago

Reply from Alleviate Financial Solutions

Tenah,

We're so glad that our rep was able to ease your anxiety!

We understand that navigating a new program can be challenging, but we have a proven process to guide you toward financial freedom. If you ever have any questions or concerns, please don't hesitate to reach out to us. We appreciate your feedback and look forward to helping you achieve your financial goals.

Nov. 3rd, 2023

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Cynthia Capuano

Although I've just started with this company, they have been very helpful and thorough. Always ready to answer your question and give peace of mind. Thanks

1 year ago

Reply from Alleviate Financial Solutions

Hi Cynthia,

I just wanted to take a moment to thank you for your valuable feedback! Your kind words mean a lot to us and we're pleased to hear that you had a positive experience with our service.

If you ever have any questions or concerns during your journey with us, please don't hesitate to reach out to us. We're always here to help and support you.

Thanks again for leaving us a review and for sharing your experience. We truly appreciate it!

Nov. 2nd, 2023

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Robert Seylhouwer Port Charlotte, FL

Excellent communication which helps me understand the entire process. Regular phone conversations keep me informed. Progress has been made in less than 3 months.

1 year ago

Reply from Alleviate Financial Solutions

Robert,

We are delighted with the progress you have made thus far and appreciate the value you find in our periodic calls. Thank you so much for sharing your positive experience with us by leaving a review.

Nov. 2nd, 2023

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Bill Masters

My representative Vidal G was very professional and he explained the program in detail. Thank you Vidal. I look forward to my relationship with Alieviate.

1 year ago

Reply from Alleviate Financial Solutions

Bill, Thank you for sharing your feedback and leaving a positive review! We are glad you chose our services to help you overcome your debt and gain financial freedom. We look forward to participating in your journey toward a bright financial future.

Oct. 23rd, 2023

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Cathy Shaw Indianapolis, IN

The person that called me to review my contract was very polite and helpful. I had a couple of questions that he was able to answer. I haven't started receiving any actual services

1 year ago

Reply from Alleviate Financial Solutions

Hi Cathy,

I want to take a moment to welcome you to the Alleviate family and congratulate you on taking the first step toward financial stability! It's great to hear that your experience with us has been positive.

Since you just enrolled, we have yet to obtain a settlement. Please be patient and allow the program to take its natural course. If you have any questions or concerns, don't hesitate to call us. We're always here to help and address any issues you may have.

Thank you for sharing your thoughts and choosing our company to resolve your debt. We appreciate your feedback!

Oct. 16th, 2023

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William Burkholder Roseville, CA

I am a new member to Alleviate Financial Solutions and Ana was very polite and knowledgeable. She explained everything to me and made me feel at ease.

1 year ago

Reply from Alleviate Financial Solutions

William, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability!

We're delighted you're feeling at ease about the program. Should you ever have any concerns or questions, please feel free to give us a call so we can address them.

Thank you so much for taking the time out of your day to share your thoughts!

Oct. 13th, 2023

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Tammy Danger Alpharetta, GA

Jorge A. Was great to work with. My experience with the company so far has overall been positive. Things were not always clearly explained or understood in the beginning, but now I know what questions to ask and it is going better.

1 year ago

Reply from Alleviate Financial Solutions

Tammy,

Thank you so much for taking the time to leave a review and share your feedback. We truly appreciate your honesty and openness about your experience with us. We apologize for any inconvenience caused. We're glad to hear that, overall, your experience has been positive.

Oct. 13th, 2023

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David Smith St Louis, MO

Very helpful patient and explained things to me perfectly and I understood what she was telling me and she understood my situation very helpful thank you very much

1 year ago

Reply from Alleviate Financial Solutions

David, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 2nd, 2023

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Marlin D Richey Edinburg, TX

Jay was very thorough going over my account. He was respectful and knowledgeable. He was also direct and used diction that was understandable to me. Thanks

1 year ago

Reply from Alleviate Financial Solutions

Marlin,

Thank you so much for sharing your honest thoughts and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 29th, 2023

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Mcoff

Joarsy R was very considerate & helpful. I was very comfortable speaking with him. He answered any questions I had & provided me with lots of additional information.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Sep. 27th, 2023

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Oluchi Houston, TX

I was so pleased with the service I received from Ana A she went beyond and above to help me.the customer service was excellent.Thank you so much Ana A for your help

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind for you to share your experience, Oluchi. Your feedback is greatly appreciated and we're delighted to have provided excellent service.

Sep. 27th, 2023

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Barbara Byrons Hill TX

The company keeps in touch at least once a month an are very informative, they keep me updated on my progress with the different creditors they are just overall pretty good so far.🤗

1 year ago

Reply from Alleviate Financial Solutions

Barbara,

Thank you so much for taking the time out of your day to leave a review! Your feedback is greatly appreciated.

Sep. 27th, 2023

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Thelbert Hay Odenton, MD

Very competent help with my questions. Carefully walked me through every step for the application with understandable answers to my every question. Amazing help!

1 year ago

Reply from Alleviate Financial Solutions

Thelbert, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Dee Reitman Santa Cruz, CA

Michael was very patient and very thorough and explained everything from how the program works, to my responsibilities. I really appreciate his diligence and patience.

1 year ago

Reply from Alleviate Financial Solutions

Dee, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Emma Staton Alexandria, VA

I like Astrid’s warm sincere personality. She very polite and courteous and listened to my concerns. I knew she would follow through on what we discussed about my account

1 year ago

Reply from Alleviate Financial Solutions

Emma, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Roberto Carrillo Pharr, TX

I have been working with you all for several years now, and you have been a great help and it seams like I’m a couple of months from graduating from the program

1 year ago

Reply from Alleviate Financial Solutions

Roberto, congratulations on all the progress you've made so far! Thank you so much for taking the time out of your day to share your thoughts and review! We greatly appreciate your feedback.

Sep. 19th, 2023

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Louis Tash Austin, TX

So far, they have answered all of my needs. They’ve been friendly, courteous, taking care of any legal issues quickly. I believe they have the clients interest at heart.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a kind review! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 19th, 2023

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Joyce Goodall

Joe was so very helpful and patient with my many questions ‼️ He was so knowledgeable and thoughtful so thankful that I got to deal with him .👏🏼👏🏼

1 year ago

Reply from Alleviate Financial Solutions

Joyce, thank you so much for your kind words and for recognizing our rep on a job well done! We're greatly appreciative of your feedback, and we're pleased to have provided great service.

Sep. 15th, 2023

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M Taylor Venice, FL

They have misappropriated my money. Statements show they were paying Veritas Legal each month, then I received a court summons and Veritas said my account had been closed 7/18/2022 due to no payment. They have paid just over 5k to my accounts and paid themselves over 7k. I'm still trying to get answers and my money paid back. Alleviate is a VERY dishonest company. They have put me through so much stress, especially with having to show up at court without representation. The judge was even stunned by this. The court date was 7/6/2023. Alleviate keeps giving me the run around. NOT HAPPY!

1 year ago

Reply from Alleviate Financial Solutions

Hello Merri, We sincerely apologize for the negative experience that you had, and we thank you for the honest review. We are currently investigating your case and we will be in contact with you soon. Kindly be on the lookout for our call.

Sep. 15th, 2023

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Michael Caballero Galveston, TX

Ms. E was very helpful and informative. She explained everything about my accounts as well as some tips and pointers on how to increase the funds in my account.

1 year ago

Reply from Alleviate Financial Solutions

Thanks for your review and for recognizing our rep on a hob well done, Michael!

Sep. 15th, 2023

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Thomas Wall Lexington, TX

Like the friendly staff and everyones willing to help. Spoke with Ottmar who helped me in a timely manner and ensured all my questions were answered.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your review, Thomas! We greatly appreciate your feedback.

Sep. 15th, 2023

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ReGina Simo St Louis, MO

They have been a pleasure to work with and have made it less stressful. They stay in touch and communicate very well. Every rep I have ever talked to has been great.

1 year ago

Reply from Alleviate Financial Solutions

Regina, thank you so much for your glowing review! We greatly appreciate your feedback and we're pleased to have provided great service.

Sep. 15th, 2023

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Mario Naperi Fayetteville, NC

I like how ms andrea e explains to me everything in a rightful and professional manner. Thank you ms andrea for your great explanation. appreciate it much.

1 year ago

Reply from Alleviate Financial Solutions

Mario, thank you so much for your review and recognizing our rep on a job well done!

Sep. 15th, 2023

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Paula Herbert Jacksonville, FL

Your Account Representative Chasanique M was very professional and it was a true pleasure dealing with her concerning your comany's assistance in getting me debt free.

1 year ago

Reply from Alleviate Financial Solutions

Paula, thank you so much for sharing your thoughts and for recognizing our rep on a job well done!

Sep. 14th, 2023

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Jerry McKay Davison, MI

I spoke with Juan today about My account status and I was pleased with the results so far. Everything was explained to Me in detail. Thank-You Again Juan!

1 year ago