Name: Alleviate Financial Solutions
Rating: 4.9

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Amy Remington

Astrid was great and I enjoyed working with her on our account review. We are very happy with Alleviate and will share that with others.

11 months ago Edited May 8, 2024

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Astrid for a job well done! It was so kind of you to share your experience, Amy.

May. 7th, 2024

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Irine Hatch

She was very helpful and explained the changes to me. Also made sure I understood what my payment would be. Thank you all for your help

11 months ago Edited May 6, 2024

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Irine! We're glad to help and greatly appreciate your feedback. Please don't hesitate to contact us for further assistance. We're happy to help!

May. 7th, 2024

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ALV-931693162

Patience, support, and was very knowledgeable when answering my questions. I was more prepared for this debt process. Left with a feeling of someone in my corner.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us! We are pleased that you felt supported during your interaction with us. We assure you that we will continue supporting you throughout your journey. If you have any questions or concerns, please do not hesitate to contact us.

May. 1st, 2024

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Unree Harrell

The great customer service I received!Jorge was excellent with answering my questions and making me feel valued as a client!

11 months ago Edited April 25, 2024

Reply from Alleviate Financial Solutions

We truly want to help and appreciate your positive review, Unree. Thank you for taking the time!

Apr. 25th, 2024

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Jennifer Sellers

Jaqueline was very pleasant to deal with. She took time to answer my questions and gave me additional information that was helpful also.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Jacqueline for a job well done! It was so kind of you to share your experience, Jennifer.

Apr. 25th, 2024

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Julie Alderfer

Monica was beyond helpful and made everything make sense and I’m looking forward to not being as stressed out as I am with my bills

11 months ago

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Batman Nana

So far the people I've dealt with are so kind and friendly. Makes me calm and wanting to work with them. Mr. M. was very pleasant to work with. Thank you

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled you had a comfortable and welcoming experience with our team! Thank you so much for sharing your feedback with us. If you need assistance or have questions, don't hesitate to reach out. We're always happy to help!

Apr. 5th, 2024

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Joe P

Everybody I have dealt with has been very courteous and informative. I wish the people that I work with everyday were as awesome as the Alleviate employees.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Joe! Your kind words mean a lot to us, and we are delighted that you had a wonderful experience with our team. We strive to provide top-notch service, so we greatly value your feedback.

Mar. 29th, 2024

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Taylor Thurmon

Shauri S. is very sweet & very helpful. She answered all the questions I had & made sure I understood everything she was telling me. Great company & great customer service!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Taylor! We're glad Shauri provided you with exceptional service. Her care for our clients is genuine, and seeing her get recognition is delightful.

Mar. 26th, 2024

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Melwood Davis

Rick was very helpful and had answers to all my questions. He was very thoughtful and went through everything I needed to know. I truly appreciate all his help.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Melwood! We appreciate your kind words and are happy that Rick took the time to address your concerns with great patience and care.

Mar. 26th, 2024

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Nevelle Daniel

Shauri S was very helpful and patient when I called about having issues paying the is month. She took the time to go over my options. Thank you for all of your help!!!

1 year ago

Reply from Alleviate Financial Solutions

Nevelle,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy Shauri took the time to address your concerns with great patience and care.

Mar. 26th, 2024

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Meredith McIntosh Phoenix, AZ

I just spoke with Shauri S who was very knowledgeable and helpful about everything that I had questions about She was a pleasure to talk to and I hope to talk with her again

1 year ago

Reply from Alleviate Financial Solutions

Meredith,

We appreciate you taking the time to review and recognize our representative, Shauri, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 18th, 2024

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Kevin Shea Ashburn, VA

The progress of my program was explained to me clearly and any questions I had were answered.. The representative I spoke with (Andi?) was very helpful and courteous

1 year ago

Reply from Alleviate Financial Solutions

Kevin,

Thank you for taking the time to leave a review! We’re thrilled Andi provided a positive experience and are glad to have helped.

Mar. 14th, 2024

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Cheryl Klein Irvine, CA

A nightmare from the Beginning Until the End.I was able to pay my entire loan in full Before all negotiations started and Alleviate kept negotiating with my creditors in monthly payments even years instead of one lump sum as I they had all the money they needed in my account with them.This error never got fixed even with the assistance of a supervisor named Linda Luna.i always got inconsistent info about my account from different workers and always had to call them.Alleviate even sent me an email threatening to cancel me for non communication and when i called crying they said that email was a mistake on their part.I actually cried a few times to them asking them to not take more money out of my bank account to their constant mistakes.After a very aggravating graduation I mabe saved 1500 after having to pay taxes on the discharged debts.I should have negotiated with my creditors and the debt companies myself.I cannot recommend this company to anyone!!

1 year ago Edited March 12, 2024

Reply from Alleviate Financial Solutions

Dear Cheryl,

We are deeply sorry to hear that your experience with our service did not meet your expectations. Your feedback is very important to us, and we appreciate the opportunity to address your concerns.

We understand that dealing with financial matters can be challenging, and we apologize for any inconvenience you may have experienced. When you joined our program, our goal was to provide you with clear communication and support at every step.

We understand that you added funds to speed up the negotiation process for your enrolled accounts, and we apologize for any difficulties you encountered during the settlements. This process can often involve back-and-forth negotiations, but we want to assure you that the issue has been resolved and all necessary payments have been made per your preference.

We regret the difficulties you faced and assure you that this is not the kind of experience we aim to provide. We apologize for any inconvenience or frustration you may have experienced along the way. We also want to congratulate you on completing and graduating from the program despite the obstacles.

Once again, we apologize that your experience fell short of your expectations. Your feedback is extremely valuable to us, and we will use it to improve our service continuously. We wish you the best of luck in your future endeavors.

Mar. 12th, 2024

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CHERYL J Tucson, AZ

A NIGHTMARE EXPERIENCE! was able to pay my loan off BEFORE ALL NEGOTIATIONS WITH CREDITORS BEGAN & Alleviate kept negotiating in payments instead of 1 lump sum each time costing me poorer deals.Even with a supervisors assistance this issue NEVER got fixed.I was in tears as Alleviate workers kept telling me payments would keep coming out of my account as i explained to them I WAS PAID IN FULL! EACH TIME!. very poor communication on their part.Always a different story from different workers. Alleviate even sent me an email saying they were going to cancel me for non-communication.AGAIN CRYING, I CALLED THEM and they said that email was sent by mistake. I CANNOT RECOMMEND ALLEVIATE FINANCIAL SOLUTIONS TO ANYONE.

1 year ago

Reply from Alleviate Financial Solutions

Dear Cheryl, We are deeply sorry to hear that your experience with our service did not meet your expectations. Your feedback is very important to us, and we appreciate the opportunity to address your concerns. We understand that dealing with financial matters can be challenging, and we apologize for any inconvenience you may have experienced. When you joined our program, our goal was to provide you with clear communication and support at every step. We understand that you added funds to speed up the negotiation process for your enrolled accounts, and we apologize for any difficulties you encountered during the settlements. This process can often involve back-and-forth negotiations, but we want to assure you that the issue has been resolved and all necessary payments have been made per your preference. We regret the difficulties you faced and assure you that this is not the kind of experience we aim to provide. We apologize for any inconvenience or frustration you may have experienced along the way. We also want to congratulate you on completing and graduating from the program despite the obstacles. Once again, we apologize that your experience fell short of your expectations. Your feedback is extremely valuable to us, and we will use it to improve our service continuously. We wish you the best of luck in your future endeavors.

Mar. 12th, 2024

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Glenda McAllister Mebane, NC

This guy s a very good company. They are honest and have helped me so far. They stay in contact with me and helped all the time . I feel at ease with this company.

1 year ago

Reply from Alleviate Financial Solutions

Glenda,

We are thrilled that you are having a fantastic experience with us. We are here to help you however we can, and we are glad you feel comfortable with the program. We are always available to assist you with any questions or concerns. Do not hesitate to contact us.

Mar. 13th, 2024

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Pat Browning Union, MO

Everything was well explained. We always had a chance to ask questions if there was something we didn't understand. Overall, it was a quick and pleasant call.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Pat! We genuinely appreciate it and and are glad you had a positive experience. Please don't hesitate to contact us with questions or concerns throughout your journey.

Mar. 8th, 2024

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David Gallardo Gardena, CA

Shauri S was very informative and helpful. She was very transparent and well spoken when giving me information or asking questions. She made my call very enjoyable and easy.

1 year ago

Reply from Alleviate Financial Solutions

David,

Thank you for your feedback! We are thrilled that Shuari provided you an enjoyable, helpful, and smooth experience. Please don't hesitate to contact us if you need further assistance.

Mar. 5th, 2024

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Nicole Spruell Marrero, LA

I appreciate how she was polite and her willingness to assist. I had one bad experience with Alleviate and truly do not want that again. She was very positive and courteous.

1 year ago

Reply from Alleviate Financial Solutions

Nicole,

We are very sorry for any inconvenience caused by your past negative experience. We are grateful for your feedback and happy our representative provided you with a positive and helpful experience.

Feb. 21st, 2024

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Annie MaGee Lincoln, NE

Hannah M was kind and patient, and helped so much, answered all of my questions honestly and succinctly. Thank you so much, Hannah, for guiding me through the process.

1 year ago

Reply from Alleviate Financial Solutions

Annie,

Thank you so much for taking the time out of your day to share feedback! Your kind words mean a lot to us, and we are thrilled Hannah addressed your concerns with patience and care. We are committed to supporting you throughout your journey, so please don't hesitate to contact us if you have any questions or concerns.

Feb. 20th, 2024

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Katherine M Grant Lakewood, CA

Rick was very professional and knowledgeable. He explained everything clearly so I was able to understand. He gave me time to ask questions if I needed to.

1 year ago

Reply from Alleviate Financial Solutions

Katherine,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 2nd, 2024

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Richard Gilliland Houston, TX

They really ate a great company to work with. They take their time and answer any and all questions to make sure you understand what you are getting in to from the start.

1 year ago

Reply from Alleviate Financial Solutions

Richard,

Thank you so much for sharing your positive experience with us! We genuinely appreciate your feedback and are thrilled to have you on this journey.

Feb. 1st, 2024

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Kay Yotter Jeffersonville, IN

Everyone I have spoken to has been very helpful. I have never felt judged for my financial problems. I spoke with Hendrick today and he was wonderful.

1 year ago

Reply from Alleviate Financial Solutions

Kay, thank you for your honest review. We understand the importance of providing non-judgmental support and are thrilled to have given you a wonderful experience.

Feb. 1st, 2024

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Rachel

The Alleviate staff are very sincere when it comes to serving their clients. They made me feel comfortable and confident with our set goals of working on our debt solutions.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your review, Rachel! We appreciate your kind words and are thrilled you feel comfortable and confident with our services. We look forward to helping you achieve your financial goals.

Jan. 26th, 2024

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Tiffany Jones Jackson, MS

The representative was attentive, patient, and very explanatory. She made sure I was comfortable and all my questions were answered. Looking forward to being debt free again!

1 year ago

Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your thoughts, Tiffany! We greatly appreciate your kind words and are pleased to hear that our representative was able to address your concerns with patience and care. We are excited to be a part of your journey towards a prosperous financial future.

Jan. 25th, 2024

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Sheri Anderson Sapulpa, OK

This was so easy to do. I did it in the comfort of my home. The people were easy to understand and were very helpful. I’m so glad that I reached out to them for help.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to write a review, Sheri! We are thrilled to hear that you had a positive experience with us and that you chose Alleviate to help you with your debt. We are excited to be part of your journey toward a brighter financial future.

Jan. 18th, 2024

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maria guerra Hialeah, FL

My Advisor was spectacular . Some spoken , empathetic , great listener and very professional . Just what I need during this hardship I’m experiencing .

1 year ago

Reply from Alleviate Financial Solutions

Maria, I am so glad you had a positive experience with our representative and found our service excellent! We value empathy as one of our core values, and it's great to see that it was reflected in your experience with us. Thank you for your kind words and your feedback. We genuinely appreciate it.

Jan. 18th, 2024

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Michael Daley New York, NY

Amanda was very good at making me feel good about AFS understanding all the benefits that are available thanks to her i feel good about becoming dept free

1 year ago

Reply from Alleviate Financial Solutions

Michael, thank you for sharing your feedback and leaving a positive review! We are glad that you chose our services to help you overcome your debt and achieve financial freedom. We are excited to be a part of your journey towards a brighter financial future.

Jan. 12th, 2024

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Tony Fox Mobile, AL

So far they have been easy to understand they helped me understand alot. They went through the entire process step by step and made sure I understood everything.

1 year ago

Reply from Alleviate Financial Solutions

Tony, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. Thank you so much for taking the time to share your feedback with us.

Jan. 11th, 2024

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Darrin Whisnant Ocean Isle Beach, NC

This company has been great so far! Jessica was kind, very knowledgeable and answered all my questions. Great experience and customer service. Thanks.

1 year ago

Reply from Alleviate Financial Solutions

Darrin, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns on your journey, please contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 9th, 2024

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David Hammond Oklahoma City, OK

I just started this program and I believe it is the right choice for me. Also, I spoke with Andrea to explain open enrollment to me, and she did an excellent job.

1 year ago

Reply from Alleviate Financial Solutions

David,

We are thrilled to welcome you to the Alleviate family and congratulate you on taking the first step towards achieving financial stability! We appreciate you taking the time to share your thoughts with us. It was great to hear about your positive experience with Andrea, and we are excited to be a part of your journey towards a brighter financial future.

Thank you for choosing Alleviate, and we look forward to helping you achieve your financial goals.

Jan. 8th, 2024

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Ruben Devibar Delano, CA

Your positive attitude and willingness to go the extra mile for customer is appreciated. Demonstrated professionalism which helped us feel confident about the company.

1 year ago

Reply from Alleviate Financial Solutions

Ruben,

We are thrilled to hear that you are feeling confident about the program after speaking with our representative! Thank you very much for taking the time to share your experience with us. If you have any questions or concerns during your journey, please do not hesitate to contact us.

Jan. 3rd, 2024

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Susan Corthen Indianapolis, IN

Both representatives were very thoughtful and polite. Everything was explained very clearly to where it was understandable and little questions needed to be asked about.

1 year ago

Reply from Alleviate Financial Solutions

Susan, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 2nd, 2024

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Rick Miller Peoria, AZ

My reps name was Diamond and she was very professional and friendly and provided me with all the information I needed. Great experience so far with this company

1 year ago

Reply from Alleviate Financial Solutions

Rick, I am thrilled to hear that your experience with us has been positive and that you found our service excellent! Feel free to call us if there's ever anything you need clarification or have any questions about during your journey. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us!

Dec. 15th, 2023

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Marianne Jackson Hot Springs, AR

Omar was very helpful and answered all my questions. He was very knowledgeable about your company and tried his best to ease my concerns and worry about a bad credit rating.

1 year ago

Reply from Alleviate Financial Solutions

We are pleased to hear that Omar addressed all of your questions and alleviated your concerns about the program! We understand that navigating a new program can be difficult, but we have a proven process to guide you toward achieving financial freedom. If you have any further questions or concerns, please do not hesitate to contact us. We appreciate your feedback and are excited to assist you in reaching your financial goals, Marianne.

Dec. 7th, 2023

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Alice Holohean

The service agent was excellent. I am just frustrated by the overage costs before settlement.’ This is an industry standard so there is not much I can do. I’ll just buck up and pay the fees.

1 year ago Edited February 26, 2024

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Alice! We genuinely appreciate your kind words and are happy that our rep handled your case with fantastic care. Thank you again for your support and for choosing our company.

Dec. 4th, 2023

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Héctor Fabián Garrido Guevara Okmulgee, OK

I talked to jorge A several times already and my problem was kind of specific and difficult for me but thanks to his help it was a little easier and straight forward

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Hector. Your feedback is greatly appreciated!

Nov. 20th, 2023

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Tabatha Gonzalez Tulsa, OK

Ana A helped me with understanding my welcome package. She did a very good job in going into detail about the package and gave great responses to my questions.

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled that our rep addressed your questions and provided you with a positive experience!

Thank you for taking the time to share your feedback with us, Tabatha. Your feedback is valuable to us, and we are happy to welcome you to the Alleviate family. Congratulations on taking the first step towards achieving financial stability!

Nov. 20th, 2023

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Norma A Mercado Serafin WA

Very helpful, well explained and informative about all the process during the program, they were aware of everything and answer all my questions and concerns.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Norma! We appreciate your kind words and are happy to hear that our rep took the time to address your concerns with great patience and care. Thank you again for your support and for choosing our company.

Nov. 20th, 2023

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J Varnado Los Angeles, CA

This would be the second time Jaqueline has helped me and same as before, she was extremely helpful and professional. She went over and beyond helping me with my request.

1 year ago Edited November 27, 2023

Reply from Alleviate Financial Solutions

We are thrilled to hear about your fantastic experience with our representative! Thank you for taking the time to share your feedback.

Nov. 15th, 2023

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Naomi Allen Morganfield, KY

He was very patience and understanding. He didn't get frustrated by my asking repeated questions . He made sure I understood everything before he finished the call..

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts with us, Naomi! We appreciate your kind words and are pleased to hear that our representative addressed your questions with great patience and care. Thank you for your support and for choosing our company.

Nov. 13th, 2023

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Charles G Moore Brooklyn, NY

I appreciate Ms Nicole T taking the time to be precise in explaining everything about the program. She was very pleasant and courteous throughout the session. I definitely look foward to speaking with her in the future.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative, Charles! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Nov. 8th, 2023

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Karen Walmsley Smithfield, NC

Ellen was able to help me with all my questions. She made the process of my account review easy and painless. She was very professional and knowledgeable.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a well-done job! It was so kind of you to share your experience, Karen.

Nov. 6th, 2023

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Tenah Glover Taylor, MI

Thirty days into the program a bit nervous however Diamond B. eased my anxiety. The only reason I did not rate 5 stars is because I did not receive some initial correspondence . All was corrected within one call. -Thank You

1 year ago

Reply from Alleviate Financial Solutions

Tenah,

We're so glad that our rep was able to ease your anxiety!

We understand that navigating a new program can be challenging, but we have a proven process to guide you toward financial freedom. If you ever have any questions or concerns, please don't hesitate to reach out to us. We appreciate your feedback and look forward to helping you achieve your financial goals.

Nov. 3rd, 2023

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Cynthia Capuano

Although I've just started with this company, they have been very helpful and thorough. Always ready to answer your question and give peace of mind. Thanks

1 year ago

Reply from Alleviate Financial Solutions

Hi Cynthia,

I just wanted to take a moment to thank you for your valuable feedback! Your kind words mean a lot to us and we're pleased to hear that you had a positive experience with our service.

If you ever have any questions or concerns during your journey with us, please don't hesitate to reach out to us. We're always here to help and support you.

Thanks again for leaving us a review and for sharing your experience. We truly appreciate it!

Nov. 2nd, 2023

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Robert Seylhouwer Port Charlotte, FL

Excellent communication which helps me understand the entire process. Regular phone conversations keep me informed. Progress has been made in less than 3 months.

1 year ago

Reply from Alleviate Financial Solutions

Robert,

We are delighted with the progress you have made thus far and appreciate the value you find in our periodic calls. Thank you so much for sharing your positive experience with us by leaving a review.

Nov. 2nd, 2023

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Bill Masters

My representative Vidal G was very professional and he explained the program in detail. Thank you Vidal. I look forward to my relationship with Alieviate.

1 year ago

Reply from Alleviate Financial Solutions

Bill, Thank you for sharing your feedback and leaving a positive review! We are glad you chose our services to help you overcome your debt and gain financial freedom. We look forward to participating in your journey toward a bright financial future.

Oct. 23rd, 2023

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Cathy Shaw Indianapolis, IN

The person that called me to review my contract was very polite and helpful. I had a couple of questions that he was able to answer. I haven't started receiving any actual services

1 year ago

Reply from Alleviate Financial Solutions

Hi Cathy,

I want to take a moment to welcome you to the Alleviate family and congratulate you on taking the first step toward financial stability! It's great to hear that your experience with us has been positive.

Since you just enrolled, we have yet to obtain a settlement. Please be patient and allow the program to take its natural course. If you have any questions or concerns, don't hesitate to call us. We're always here to help and address any issues you may have.

Thank you for sharing your thoughts and choosing our company to resolve your debt. We appreciate your feedback!

Oct. 16th, 2023

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William Burkholder Roseville, CA

I am a new member to Alleviate Financial Solutions and Ana was very polite and knowledgeable. She explained everything to me and made me feel at ease.

1 year ago

Reply from Alleviate Financial Solutions

William, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability!

We're delighted you're feeling at ease about the program. Should you ever have any concerns or questions, please feel free to give us a call so we can address them.

Thank you so much for taking the time out of your day to share your thoughts!

Oct. 13th, 2023

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Tammy Danger Alpharetta, GA

Jorge A. Was great to work with. My experience with the company so far has overall been positive. Things were not always clearly explained or understood in the beginning, but now I know what questions to ask and it is going better.

1 year ago

Reply from Alleviate Financial Solutions

Tammy,

Thank you so much for taking the time to leave a review and share your feedback. We truly appreciate your honesty and openness about your experience with us. We apologize for any inconvenience caused. We're glad to hear that, overall, your experience has been positive.

Oct. 13th, 2023