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Alleviate Financial Solutions

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7.7

Overall Score

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Donald Thompson IL

Great customer service and support. No matter how many questions I’ve had or how concerned I’ve been with the program. They have been very patient and answered everyone of my questions.

2 years ago

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HolySpirit4l4l College Park, MD

Alleviate Financial Solutions has been very help and a blessing. Kimberly was excellent in helping me and because of their help a lot of weight is off my shoulders . Thank you.

2 years ago

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Stephanie Schenectady, NY

Customer Review Video

2 years ago

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Jonathan Ferrum, VA

I've been dealing with Alleviate for a while now and they never fail to be courteous and accommodating. My last interaction with them was through Maria R. and she did an excellent job of assisting me.

2 years ago

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Ashley Marsellas

They are always a pleasure to work with and have been super helpful in helping me clear up nearly $20,000 in debt. I have been able to trust them the entire way without any mixups or doubts in my mind. Thank you Alleviate!

2 years ago

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Marge Romasanta Corona, CA

Alleviate was consistent, transparent, and very supportive throughout the whole process. I am now looking forward to my account being financed and on my way back to good credit.

2 years ago

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Ly Whytte Baltimore, MD

Omar M was very thorough, understanding, professional, knowledgeable and explained everything extremely well. I will definitely refer my family and friends to Alleviate because him along with Carlos R are exceptional.

2 years ago

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Ray Earnest Riverbank, CA

You guys have always been great, I just got off the phone with Representative Joarsy D, He was very helpful in trying to figure out my situation! You definitely is an asset to your company

2 years ago

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Becky Campagna

They were very helpful when answering my questions

2 months ago

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Reply from Alleviate Financial Solutions

We're so glad to help and truly appreciate your feedback, Becky! Please don't hesitate to contact us with questions or concerns along the way.

Sep. 20th, 2024

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Nora

Rick M. is very nice guy and friendly!

2 months ago

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Ed Cherwinski

Thorough,patient,and answered all of questions to my satisfaction.

2 months ago

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Reply from Alleviate Financial Solutions

We're so glad to have provided a positive experience and are always here if you need anything, Ed! We greatly appreciate your feedback and look forward to speaking with you again.

Sep. 17th, 2024

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Anthony Parker

Helpedbyexplainingeverythingabouttheprocess

2 months ago

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Reply from Alleviate Financial Solutions

Anthony,

We’re so delighted that we could provide you with a helpful experience and are here if you need anything! Thank you for taking the time to share your thoughts with us. We genuinely appreciate it.

Sep. 13th, 2024

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Carmen Rivera

Customer service was excellent and very helpful

2 months ago

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Reply from Alleviate Financial Solutions

Carmen,

We're so glad to help and sincerely appreciate your kind words! We're delighted to have provided wonderful service and will be here for further assistance if needed.

Sep. 6th, 2024

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Artrell Fletcher

Assistants were polite and cordial. Very understanding.

2 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Artrell! We're so glad to have provided excellent service and are here if you need anything.

Sep. 4th, 2024

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Therightway 214

Great customer service....helped me out so much!!

2 months ago

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Reply from Alleviate Financial Solutions

We strive to provide excellent service and are so glad this was your experience! Thank you for your feedback.

Aug. 30th, 2024

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samantha Tompkins

Rick M. Was fast and efficient. Awesome .

2 months ago

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Reply from Alleviate Financial Solutions

Samantha,

Thank you for reviewing and recognizing Rick rep for a job well done! It was so kind of you to share your experience. Please don't hesitate to contact us if you need anything.

Aug. 30th, 2024

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Julie J

The representative was very knowledgeable, kind and helpful.

3 months ago

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Reply from Alleviate Financial Solutions

We aim to provide excellent service and are delighted you've had positive experiences with our team! Thank you for sharing, Julie.

Please feel free to contact us for further assistance. We're happy to help!

Aug. 21st, 2024

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James Nolin

I'm new but so far everyone I've talked to has been a great help.

3 months ago

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Reply from Alleviate Financial Solutions

We're thrilled that you've had a great experience, James! We're always here if you need anything and appreciate your feedback. Thank you for sharing your experience with us.

Aug. 15th, 2024

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Semaj Cason

Friendly and informative, also super polite and respectful, Thank you Amanda.

3 months ago

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Reply from Alleviate Financial Solutions

Semaj,

We're so glad Amanda provided a wonderful experience and genuinely appreciate your feedback! Thanks for sharing.

Aug. 15th, 2024

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Justin Webb

So far everything is good. Only been working with them for a couple weeks.

3 months ago

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Benita

New client, so far I am impressed with the compassion and understanding I have been shown.

4 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for your kind words, Benita! We're delighted that you're impressed with the compassion and understanding you've experienced. We look forward to continuing to provide you with excellent service! Welcome aboard.

Jul. 19th, 2024

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CC D

Monica D customer service was amazing and unbelievable. If could give 10 stars I would.

4 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, CC! We truly appreciate your kind words and are so glad you had a great experience with Monica. We strive to provide the best service and are delighted to hear that we succeeded.

Jul. 15th, 2024

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daniel christofori

The onboarding process was simple and to the point. Can’t wait to be debt free!

4 months ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, Daniel! We're delighted to hear that the onboarding process was straightforward. We look forward to supporting you on your journey toward a debt-free lifestyle!

Jul. 12th, 2024

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Lisa K

Rick was very helpful in explaining the program and answering all of my questions

4 months ago Edited November 19, 2024

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Reply from Alleviate Financial Solutions

We're grateful to support you during this challenging time, Lisa, and we're thrilled to hear that you found our team helpful! Remember, we're here for you whenever you need assistance, so please don't hesitate to reach out to us.

Jul. 12th, 2024

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Jim Roberts

Customer service representative was extremely helpful and was able to quickly answer all of my questions

5 months ago

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Mario Trujillo

Ricardo was extremely helpful and very professional and he answered all my questions. Extremely helpful.

6 months ago

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Reply from Alleviate Financial Solutions

Mario,

Thank you so much for your glowing review! We're thrilled to hear that Ricardo provided you with such excellent assistance. Our goal is always to deliver top-notch service and address all your questions. If you ever need further assistance, don't hesitate to reach out. We're here to help!

May. 15th, 2024

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Stacey Carnley

Representatives and Account managers are very friendly. Explain things so that you understand exactly how things work.

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your feedback, Stacey! We're thrilled that our team has provided you with a positive experience, and we'll continue to support you throughout your journey.

May. 10th, 2024

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Ryan Cunningham

I am very happy with Alleviate Financial. They have saved me a lot of money and are helping me get out of debt.

6 months ago

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Reply from Alleviate Financial Solutions

We are thrilled that you are happy, Ryan! It was our pleasure to assist you in saving money and getting out of debt. Thank you for leaving a review.

May. 1st, 2024

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Sony

Sarah R. and Astrid F. have been so professional and making my enrollment process smooth and easy. Thank you!.

6 months ago

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Reply from Alleviate Financial Solutions

We are thrilled to have made the enrollment process smooth and straightforward. Thank you for sharing your experience with us, Sony!

Apr. 26th, 2024

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Christine Zygutis

Recommend that you work directly with the creditors instead of this company. A lot of promises up front that sound wonderful. Horrible experience and will never participate with debt settlement company again. Terrible service, never follow through and no one knows what the other department is doing. Don’t do it.

7 months ago

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Reply from Alleviate Financial Solutions

Dear Christine,

Thank you for providing your feedback. We deeply apologize for any inconvenience or negative experience you might have faced and appreciate the chance to address your concerns. We are currently reviewing your case and will assign a specialized management team member to contact you again to discuss the matter further. Expect our call soon.

Apr. 23rd, 2024

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Deborah Le Clerc

Rick was delightfully helpful with my accounts and if you had 10 stars ⭐️ I would give him 11‼️

7 months ago

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Reply from Alleviate Financial Solutions

Deborah,

Thank you for sharing your experience with us and recognizing Rick for his fantastic service! We greatly appreciate your feedback and are glad to assist you.

Apr. 17th, 2024

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L Vaz

This company keeps you posted on everything being done. Great customer service and friendly as well

7 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for sharing your experience, L! We're delighted to have provided excellent service and will be here for you every step of the way. Please feel free to contact us with questions or concerns throughout your journey.

Apr. 17th, 2024

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Jamila Porter

Smart, professional, personable. Integrity and sincerity. The fees charged could be a definite amount prior.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Jamila. Your feedback is greatly appreciated!

Apr. 11th, 2024

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Vickie Gibbs

The lady was kind, polite and very knowledgeablle in explaining to me what to do and expect about the company.

7 months ago

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Reply from Alleviate Financial Solutions

We're so glad you had a positive experience and appreciate your feedback, Vickie! Please don't hesitate to contact us with questions or concerns throughout your journey.

Apr. 11th, 2024

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Ronnie Ray Ball

Her attention to details in giving me the help that I needed. She was professional, polite and cheerful.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Ronnie! We appreciate your feedback and are glad to assist you.

Apr. 11th, 2024

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Allan Davis

Monica D. was very helpful, knowledgeable and professional. She answered all my questions and gave me sound advice.

7 months ago

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Reply from Alleviate Financial Solutions

We are thrilled that Monica provided you with a wonderful experience and are glad that you found her helpful. Thank you for taking the time to leave a review, Allan! Your feedback is greatly appreciated, and we will be here to assist you further if you need us.

Apr. 1st, 2024

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Evelyn Face

Mr Gomez provided me excellent service and informative information helping me understand this service.

7 months ago

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Reply from Alleviate Financial Solutions

We appreciate you taking the time to review and recognize our representative, Mr.Gomez, for his excellent service. Thank you for sharing your positive experience with us, Evelyn!

Mar. 29th, 2024

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Gloria Jones

Representative was friendly and helpful. He took time to ensure I understood each step ad we reviewed. I appreciated Jose D. assistance.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts, Gloria! We appreciate your kind words and are glad Jose addressed your concerns patiently and carefully.

Mar. 26th, 2024

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Vero

My Welcome Advisor was very helpful and friendly, look forward to fixing my finances with this program

7 months ago

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Reply from Alleviate Financial Solutions

Thank you, Vero, for taking the time to leave a review! We're thrilled to have you on board and provide you with a helpful experience. We are excited to continue supporting you on your journey towards a brighter financial future and will be here to answer any questions or concerns you may have.

Mar. 26th, 2024

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Robert Freede Oxnard, CA

Andrea E was very helpful in answering all my questions. She explained everything that needed to know

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Robert! We appreciate your feedback and are glad to assist you.

Mar. 18th, 2024

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Jeremiah Reyna Lockhart, TX

Alleviate workers were friendly, for the most part helpful, and kind.. I appreciated all their help and time. Thank you all for your services.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeremiah. We're delighted to hear you had a positive experience with our team and are pleased to serve you. We truly appreciate your feedback and time and wish you the best.

Mar. 14th, 2024

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John Comstock San Jose, CA

I loved the easy to follow directions given to me and Jay answered my question with plenty of confidence.

8 months ago

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Reply from Alleviate Financial Solutions

John,

Thank you for leaving a review! We're delighted to have provided a positive and straightforward experience.

Mar. 13th, 2024

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Joseph Miller Moreno Valley, CA

Alleviate has always done everything in my best interest and to help me resolve my issues. Thank you.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, Joseph. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Mar. 8th, 2024

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Tammy Williamson

He was friendly and professional as well as thorough and explained everything to me. Great customer service.

8 months ago Edited April 5, 2024

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Tammy. Your feedback is greatly appreciated!

Mar. 6th, 2024

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Ted Murri

Jorge A was very helpful answered All my questions and directed. me to the Person I needed to talk to.

8 months ago

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Reply from Alleviate Financial Solutions

Ted,

We appreciate you taking the time to review and recognize our representative, Jorge, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 27th, 2024

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Jd Cowles

I had a great conversation with Shauri S today, very helpful with my account. Still some issues but hopefully they will be resolved soon.

9 months ago

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Reply from Alleviate Financial Solutions

Jd, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Feb. 20th, 2024

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Stan McClain Charlotte, NC

Pleasant dealing with Jorge at Alleviate Financial. Questions answered and issues addressed professionally. Thank you for a Class Act!

9 months ago

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Reply from Alleviate Financial Solutions

Stan,

We appreciate you taking the time to review and recognize our representative, Jorge, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 20th, 2024

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Fahmi

I like Alleviate team they are very helpful and they give an excellent service you get answers for any question you have .

9 months ago

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Reply from Alleviate Financial Solutions

Thank you, Fahmi, for taking the time to leave a review! We sincerely appreciate your kind words and want you to know that we are always here to support you throughout your journey. Please don't hesitate to reach out to us if you have any concerns or questions along the way.

Feb. 16th, 2024

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Curtis W Morganton, NC

The representative explained everything in detail and always asked if I understood everything. Experience so far has been outstanding.

9 months ago

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Reply from Alleviate Financial Solutions

We are thrilled that you had an excellent experience with us! Thank you for taking the time to provide feedback, Curtis. We appreciate it greatly.

Feb. 16th, 2024

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Don Gallagher Phoenix, AZ

Rick was very personable and kept me at ease. He answered any questions or concerns I had in a complete and concise manner.

9 months ago

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Reply from Alleviate Financial Solutions

We're delighted that Rick put your mind at ease by concisely answering your questions. Thank you for sharing your positive experience, Don!

Feb. 15th, 2024