Name: Alleviate Financial Solutions
Rating: 4.9

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Kim Owens IL

Amanda was very informative and helpful. She explained everything thoroughly and was willing to answer any questions. Under the circumstances, she made the phone call easy!

1 year ago

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Dwayne Osborn Tonopah, AZ

Andrea worked with me today may 12 2023. She was very helpful, knowledgeable an informative. An listened an answered my questions. Great customer service

1 year ago

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Kim Laws Middlesboro, KY

Josemanuel was very helpful with my account. He is very nice, polite and doesn't care to help out. I would recommend this company to anyone looking to find help with debt.

1 year ago

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April Daniels Abingdon, MD

Joseph was awesome! He helped with my concerns and addressed them with professionalism, understanding, and caring. Highly recommend him for any future inquiries.

1 year ago

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Cesar Rivera Pine Plains, NY

Julio B explained to me how Alleviate Financial will help me with great expertise and answered all my questions in a timely manner very professionally

1 year ago

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Wendy Bennett Toney, AL

Charlie was very professional and compassionate. He helped me with my situation and was very courteous. I highly recommend Alleviate Financial Solutions.

1 year ago

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cindy pham Louisville, KY

Manager Andrea is very friendly and great explaining in communication skills! She let me interrupt and make sure I have questions to ask that I need for answers!

1 year ago Edited August 14, 2023

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Angelika Miner Owensboro, KY

Amanda was very kind and very knowledgeable about her job. She guided me through the process and always asked if I had questions . She was very helpful!

1 year ago

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Jazmine Pattison Albuquerque, NM

I like that the account managers with alleviate are understanding of their customers personal financial situations and that it is not a comfortable situation to be in.

1 year ago

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Rondall Short Brazil, IN

Easy to work with, as just recently John A helped me in updating some information that was time sensitive. John is typical of the great service I've experienced at Alleviate.

2 years ago Edited May 10, 2023

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Patricia Shuler New York, NY

So far I am very please with everything my question was clearly answered my concern was answered I feel more comfortable with everything. Thank you so much!

2 years ago

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Kitty Boehl Spartanburg, SC

My experience today was fantastic. Mabel helped me with all my questions, and made me feel less stressed. She was friendly and I felt very comfortable talking with her.

2 years ago Edited July 14, 2023

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Robin_ Summer

Just starting the process so I'm a new client. So far the process is going very well. I appreciate the most that I can logon to the client portal and monitor my progress.

2 years ago

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Lynette Boyer McAllen, TX

Very nice and polite. They explain everything to you in layman’s terms, they make sure you understand what is happening and what is going to happen.

2 years ago

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Gerrie Carson Madera, CA

Was explained in detail answered my questions. He was very patient with me. This means a lot when you have someone that is concerned and has a volume that is understanding

2 years ago

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Christy Wandover Tucson, AZ

Alleviate staff are always fantastic to work with. They are patient and always clear about accounts and expectations. It was a great decision to work with them.

2 years ago

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Karen H Lancaster, CA

After waiting on number 24 in line I got Johnathan he is a Jewel, he understood exactly what I needed and he handled my situation with ease and no stress, Thankyou Jonathan P

2 years ago Edited March 2, 2023

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Diane Los Angeles, CA

I really appreciate Jay helping me and getting back to me he was very helpful on solving my problem thanks again Jay we need more customers service like him Diane

2 years ago

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Stuart Moore Charlotte, NC

JOARSY D WAS VERY PLEASANT AND HELPFUL. HE WAS GREAT AT EXPLAINING THE PROGRAM AND ASNWERING ALL THE QUESTIONS THAT CAME UP. HE IS VERY KNOWLEDGABLE AND CONSCIENTIOUS.

2 years ago

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Steve Renfro St Louis, MO

Very detailed and have communicated very clearly to me what the process is, what to expect and what my part is to make this a successful debt relief program.

2 years ago

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Alvin Luster Shreveport, LA

Amanda A is very knowledgeable and smart. Knowing the job is key. Answering all questions. Never wavered. Great customer service. Love this Representative. 💕

2 years ago

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SHAN MERTINS Claremore, OK

The company was very diligent to settle my credit card debt. I paid the debt off in 4 years. It would have taken 25-30 years to payoff the credit cards. Job Well Done

2 years ago

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Scott McMichael Woodstock, VA

Not completely satisfied with the offer up front to consolidate a loan and pay-off all included debts. I have been paying now 12 months without a problem and still no offer to complete the loan with you.

2 years ago

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Victor Valdez El Paso, TX

Andrea was very professional and knowledgeable of my account and covered everything that I needed to know. I felt satisfied with her call and professionalism.

2 years ago

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JHarris Lebanon, TN

I have been using them since Jan 2020. They continue to be helpful and quick to respond to my requests/needs. I expect continued good relations for another 2 years.

2 years ago

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Kobey Mortenson Norfolk, NE

Always very kind and helpful. It was a great pleasure speaking with Maria R today. She helped me a great deal - I was finally able to get on the client portal... Wonderful!!!

2 years ago

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Claudia Branum Houston, TX

The staff works hard at reviewing information. The system that I was told would be in place after 6 months has not been what they said it would be. But the staff is friendly and curtious.

2 years ago

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Lolita Johnson St Louis, MO

They help me get my bills together to help me pay them on time they explain the program to me letting me know how it worked and made sure that I knew what they were talking about

2 years ago

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amanda hoskins Fair Oaks, CA

I spoke with a representative Omar, and he was very friendly and efficient. I was pleased with the time he took to ask if I had any questions and he made sure I understood what was going on.

2 years ago

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Juanits Sanders Detroit, MI

I like the fact that Jorge was patient and pleasant with his conversation with me. He answered all my questions and pleasantly supplied the information I wanted.

2 years ago

Reply from Alleviate Financial Solutions

We are happy to hear you are having a good experience. We look forward to continuing to provide excellent customer service!

Dec. 28th, 2022

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ivonne lara Fayetteville, NC

I really like that she was professional, personable and very accommodating. I really enjoy that I get to talk to somebody at this company, not a machine.

2 years ago Edited December 16, 2022

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gensan f San Francisco, CA

nothing to dislike about Vidal G's customer service. He was very very patient and very very helpful. To be clear he was really outstanding. Great person to work with

2 years ago

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kay morris Sacramento, CA

They are helping me to alleviate my debts plus helping me to overcome my financial hardship at this time. The team is great to work with making this process so easy.

2 years ago

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Alison Lubbock, TX

They work within what I can actually afford to pay and plus I have final say about the settlements they negotiate. They also deal with all the companies for me.

2 years ago

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Imogene Matthews IL

Mr. G help me with my account and answered all of my questions. He was very helpful and polite. Thanks for everything that you do to alleviate stress.

2 years ago

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Griselda Ocampo Temple, TX

Oscar and Julian have done a very good job of communicating the process of how this program works. I just started, so far, it's been a positive experience.

2 years ago

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Song Tulsa, OK

It was a honor to finish out my settlement offer with Josseline P. She was able to look at my account and made sure things are in order and gave me suggestions.

2 years ago Edited November 1, 2022

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Fredrick Samuel Asheboro, NC

Excellent customer service she was knowledgeable about my case and was able to answer all the questions I had in a way that I understood and was comfortable after speaking with her

2 years ago

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Vincent C (KingDoTheVooDew) Lubbock, TX

They keep in touch with me and explain everything in great detail. Which means they live up to their name by alleviate any worries, doubts or fears about the process.

2 years ago

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Judy Henshaw Rochester, NY

I just spoke to a young lady regarding my account and she is extremely professional and that is the first profession conversation with Alleviate ever 😊😊😊

2 years ago

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Eric Alexander Charlotte, NC

Alleviate has really gave me a peace of mind helping me to consolidate my high interest loans I've been on disability due to surgery an I really needed them

2 years ago

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Davey Atkinson Valley Center, CA

So far they have been very helpful and informative as I have just started the process I have not complaints everyone has been friendly and professional

2 years ago

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RJ Maynard, MA

AFS has been great to work with and help me resolve my debt issues. Their representatives like Marcos are always courtesy and professional. Appreciated!

2 years ago

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Craig C. Brandon, MS

Took a bad problem and organized, got a plan and help you work your way through it in a very professional way. You heard from them at least once a month. Never judgemental

2 years ago Edited November 8, 2022

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Kevin Watson Baltimore, MD

Experience was really Simple and Easy. Mike explained very clear and precise. Most Importantly. I just have to do my part. Alleviate will do the rest

2 years ago

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Jerry mandley

I found the welcome packet was explained simply .

3 months ago

Reply from Alleviate Financial Solutions

We're thrilled the welcome packet was straightforward and genuinely appreciate your feedback, Jerry!

We will be here for you every step of the way, so please don't hesitate to reach out with questions or concerns along the way.

Jan. 8th, 2025

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phil morris

was very helpful and freindly and understanding

3 months ago

Reply from Alleviate Financial Solutions

We aim for excellence and are delighted this has been your experience, Phil!

Thank you for taking the time to let us know how we did. 😊

Jan. 3rd, 2025

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colin cochrane

very professional.i would reccomend this service

3 months ago

Reply from Alleviate Financial Solutions

Your kind words and recommendation are greatly appreciated, Colin! Thank you very much for taking the time to share your thoughts with us.

Dec. 23rd, 2024

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Casey Sledge

Friendly, informative, patient, caring, helpful

3 months ago

Reply from Alleviate Financial Solutions

We aim to provide a helpful and friendly experience and are thrilled this has been your experience, Casey! Thanks so much for taking the time to share your feedback with us!

We greatly appreciate your review and are always here if you need anything.

Dec. 16th, 2024

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Aubrey Migashkin

Easy and professional experience, thank you for your help!

3 months ago

Reply from Alleviate Financial Solutions

We're so glad you reached out and are happy to have provided a positive experience, Aubrey! Thanks so much for taking the time to share your feedback with us.

Dec. 12th, 2024