Name: Alleviate Financial Solutions
Rating: 4.9

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M Taylor Venice, FL

They have misappropriated my money. Statements show they were paying Veritas Legal each month, then I received a court summons and Veritas said my account had been closed 7/18/2022 due to no payment. They have paid just over 5k to my accounts and paid themselves over 7k. I'm still trying to get answers and my money paid back. Alleviate is a VERY dishonest company. They have put me through so much stress, especially with having to show up at court without representation. The judge was even stunned by this. The court date was 7/6/2023. Alleviate keeps giving me the run around. NOT HAPPY!

1 year ago

Reply from Alleviate Financial Solutions

Hello Merri, We sincerely apologize for the negative experience that you had, and we thank you for the honest review. We are currently investigating your case and we will be in contact with you soon. Kindly be on the lookout for our call.

Sep. 15th, 2023

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Michael Caballero Galveston, TX

Ms. E was very helpful and informative. She explained everything about my accounts as well as some tips and pointers on how to increase the funds in my account.

1 year ago

Reply from Alleviate Financial Solutions

Thanks for your review and for recognizing our rep on a hob well done, Michael!

Sep. 15th, 2023

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Thomas Wall Lexington, TX

Like the friendly staff and everyones willing to help. Spoke with Ottmar who helped me in a timely manner and ensured all my questions were answered.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your review, Thomas! We greatly appreciate your feedback.

Sep. 15th, 2023

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ReGina Simo St Louis, MO

They have been a pleasure to work with and have made it less stressful. They stay in touch and communicate very well. Every rep I have ever talked to has been great.

1 year ago

Reply from Alleviate Financial Solutions

Regina, thank you so much for your glowing review! We greatly appreciate your feedback and we're pleased to have provided great service.

Sep. 15th, 2023

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Mario Naperi Fayetteville, NC

I like how ms andrea e explains to me everything in a rightful and professional manner. Thank you ms andrea for your great explanation. appreciate it much.

1 year ago

Reply from Alleviate Financial Solutions

Mario, thank you so much for your review and recognizing our rep on a job well done!

Sep. 15th, 2023

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Paula Herbert Jacksonville, FL

Your Account Representative Chasanique M was very professional and it was a true pleasure dealing with her concerning your comany's assistance in getting me debt free.

1 year ago

Reply from Alleviate Financial Solutions

Paula, thank you so much for sharing your thoughts and for recognizing our rep on a job well done!

Sep. 14th, 2023

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Jerry McKay Davison, MI

I spoke with Juan today about My account status and I was pleased with the results so far. Everything was explained to Me in detail. Thank-You Again Juan!

1 year ago

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Michael Musteen Bentonville, AR

They have been very helpful with helping to settle my debts. The payments I'm making to them to pay off my super high interest loans has saved lots of money per month.

1 year ago

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Olga Dubil Los Angeles, CA

Joarsy was wonderful in helping me resolve my situation which was done beautiful. He is a wonderful asset to the company. We resolved all of my issues and concerns

1 year ago

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Lorenzo Tejada Danvers, MA

Felix G was really helpful today, he addressed all my concerns and was able to explained to me the process once a settlement is finalized. Thank you Felix, you are excellent.

1 year ago

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John

Astrid, was polite, quick and thorough. Frankly though I think each and every member of alleviates staff fits these categories God bless you all and thank you

1 year ago

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debby bower Laguna Niguel, CA

Norman G with Alleviate Financial Solutions was a great help going over my account details and options for flexibility in payments. I highly recommend Alleviate.

1 year ago

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Karen Felton Lenoir, NC

Roxanne G was professional, helpful, and answered my questions. She thoroughly went over the Welcome Packet information with me and made my call with her very positive.

1 year ago

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Carlos nieves Kings Mountain, NC

Mr. R was very professional it was very knowledgeable on the subject explain to me everything with time patient . So Far I’m please with everything.

1 year ago

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Jean-Valvert Perard Anna, TX

I was able to manage my debt with Alleviate Financial Solutions and breath from those credit card debt. I'm paying off all my debt in a few weeks, and I'm super excited.

1 year ago

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Patti Kirk Fresno, CA

The customer service is very good. They will help you understand your account and all the fees until it makes sense to you. My customer service rep was very friendly and help me understand my account fully.

1 year ago Edited September 12, 2023

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Tracy Miser Kansas City, MO

My experience working with Joarsy was Very reassuring. I feel better about my situation knowing that I have people on my side to help . Thank you so much .

1 year ago

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Naomi Johnson Springfield, MA

You took the time to call back to see if you can help me. Some of the questions ask, I really don't know if my answer was right because my memory is not that great

1 year ago Edited November 3, 2023

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Kathleen Glover Dallas, TX

Arianna was super! No matter what my question, she answered it. She was so patient even when I interrupted. She explained things I didn't understand. Better than anyone I spoke to so far.

1 year ago Edited November 2, 2023

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Lois Brooks Upper Marlboro, MD

Their follow up has been excellent so far. Christian in Cust support was very patient when answering my questions and explaining my options regarding creditor calls.

1 year ago

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Barbara Carroll Houston, TX

I just needed help, my debt was overflowing. They have settled 5 debts for me. I still have a long time to pay for it. At least I not being charged interest.

1 year ago Edited December 6, 2023

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Amina Auditore Houston, TX

Ana was very knowledgeable and answered all of my questions, accommodating to each one of them! The process and people have been a pleasant experience without difficulty.

1 year ago

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Cassie Powers Houston, TX

I appreciated the representative's patience and respect to remain neutral and professional and not judgemental about my financial condition. Gratitude

1 year ago

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Timothy Bost Magalia, CA

I'm just starting out with my account and process but so far I hope to be on track and have appreciated the help and concerns with my situation and hope for a successful future

1 year ago

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Roland Stimpson Hudson Falls, NY

Astroid, was very nice to talk to on the phone about my situation. Very pleasant and professional with me and also customer service too. Thank you Roland s.

1 year ago

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Lynette Gibson Mooresville, NC

Astrid F was very helpful. I didn't fully understand when the settlement offers would begin and she made it very clear. I appreciate her politeness and patience.

1 year ago

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Tracy Kreiple Glasgow, KY

Rick was very patient and understanding. He helped me update several items on my account and took the time to talk to me like I was a person not just a number

1 year ago

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Dawn Thomas Charlotte, NC

Julio C Was very patient with me. He took the time to go over the program with me and help me understand some of the things I had a misunderstanding about.

1 year ago

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Courtney Walker Dallas, TX

I spoke to Astrid F with Alleviate Financial Solutions yesterday evening, and she got me up to speed on my monthly review. Super friendly and everything went great.

1 year ago Edited November 8, 2023

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Cindy Wilkins Meridian, MS

Easy, confidential, and great customer service! Out of seven accounts they have negotiated and settled six and are working on the last one. Highly recommend this company!

1 year ago

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Diane Calvitt Brookhaven, MS

Josh was very informative and very polite.. he answered all my question I had quickly and clearly.. I recommend him as an excellent employee if your business..

1 year ago

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Amaya Jones Elizabeth City, NC

Very kind customer service, ensures you understand what you are signing up for, able to answer any questions you may have. Omar was very helpful during the entire process.

1 year ago

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norma Queens, NY

Maria is very thorough going over the pocket and explaining very well page by page , and easy to follow. She allows me to ask questions and give answer right away

1 year ago

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Ronald Lewis Modesto, CA

The representative was patient, thorough, and professional. She answered my questions and concerns. She was willing to wait as I looked for documents.

1 year ago

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C. Marie Copeland Cypress, TX

Andrea was very helpful! She showed knowledge of the company processes. She was very patient when answering all my questions. She was very professional!

1 year ago

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R. Veronica Medrano Sacramento, CA

Andrés was very professional and detailed and answering all my questions regarding my Alleviate financial Solutions account. He explained everything in details.

1 year ago

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mary mendez New York, NY

Joarsy D was real easy to understand and to explain what I needed to know I will try to call tomorrow to check if my statement go through thank Joarsy

1 year ago

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Arthur Williams Asheville, NC

I am giving it 4 stars, because there was a small breakdown, in communication, but Charlie was patient and we worked thru it. I appreciate your patience. Alleviate is get help me get out of debt.

1 year ago

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Leo Rodriguez Kissimmee, FL

Excellent service and excellent Staff, thanks Alleviate Financial Solutions for everything that your agency do for the people struggling out here. 🙏

1 year ago Edited June 30, 2023

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Kim Owens IL

Amanda was very informative and helpful. She explained everything thoroughly and was willing to answer any questions. Under the circumstances, she made the phone call easy!

1 year ago

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Dwayne Osborn Tonopah, AZ

Andrea worked with me today may 12 2023. She was very helpful, knowledgeable an informative. An listened an answered my questions. Great customer service

1 year ago

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Kim Laws Middlesboro, KY

Josemanuel was very helpful with my account. He is very nice, polite and doesn't care to help out. I would recommend this company to anyone looking to find help with debt.

1 year ago

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April Daniels Abingdon, MD

Joseph was awesome! He helped with my concerns and addressed them with professionalism, understanding, and caring. Highly recommend him for any future inquiries.

1 year ago

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Cesar Rivera Pine Plains, NY

Julio B explained to me how Alleviate Financial will help me with great expertise and answered all my questions in a timely manner very professionally

1 year ago

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Wendy Bennett Toney, AL

Charlie was very professional and compassionate. He helped me with my situation and was very courteous. I highly recommend Alleviate Financial Solutions.

1 year ago

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cindy pham Louisville, KY

Manager Andrea is very friendly and great explaining in communication skills! She let me interrupt and make sure I have questions to ask that I need for answers!

1 year ago Edited August 14, 2023

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Angelika Miner Owensboro, KY

Amanda was very kind and very knowledgeable about her job. She guided me through the process and always asked if I had questions . She was very helpful!

1 year ago

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Jazmine Pattison Albuquerque, NM

I like that the account managers with alleviate are understanding of their customers personal financial situations and that it is not a comfortable situation to be in.

1 year ago

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Rondall Short Brazil, IN

Easy to work with, as just recently John A helped me in updating some information that was time sensitive. John is typical of the great service I've experienced at Alleviate.

1 year ago Edited May 10, 2023

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Patricia Shuler New York, NY

So far I am very please with everything my question was clearly answered my concern was answered I feel more comfortable with everything. Thank you so much!

1 year ago