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Alleviate Financial Solutions

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8.3

Overall Score

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amanda hoskins Fair Oaks, CA

I spoke with a representative Omar, and he was very friendly and efficient. I was pleased with the time he took to ask if I had any questions and he made sure I understood what was going on.

2 years ago

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Juanits Sanders Detroit, MI

I like the fact that Jorge was patient and pleasant with his conversation with me. He answered all my questions and pleasantly supplied the information I wanted.

2 years ago

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Reply from Alleviate Financial Solutions

We are happy to hear you are having a good experience. We look forward to continuing to provide excellent customer service!

Dec. 28th, 2022

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ivonne lara Fayetteville, NC

I really like that she was professional, personable and very accommodating. I really enjoy that I get to talk to somebody at this company, not a machine.

2 years ago Edited December 16, 2022

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gensan f San Francisco, CA

nothing to dislike about Vidal G's customer service. He was very very patient and very very helpful. To be clear he was really outstanding. Great person to work with

2 years ago

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kay morris Sacramento, CA

They are helping me to alleviate my debts plus helping me to overcome my financial hardship at this time. The team is great to work with making this process so easy.

2 years ago

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Alison Lubbock, TX

They work within what I can actually afford to pay and plus I have final say about the settlements they negotiate. They also deal with all the companies for me.

2 years ago

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Imogene Matthews IL

Mr. G help me with my account and answered all of my questions. He was very helpful and polite. Thanks for everything that you do to alleviate stress.

2 years ago

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Griselda Ocampo Temple, TX

Oscar and Julian have done a very good job of communicating the process of how this program works. I just started, so far, it's been a positive experience.

2 years ago

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Song Tulsa, OK

It was a honor to finish out my settlement offer with Josseline P. She was able to look at my account and made sure things are in order and gave me suggestions.

2 years ago Edited November 1, 2022

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Fredrick Samuel Asheboro, NC

Excellent customer service she was knowledgeable about my case and was able to answer all the questions I had in a way that I understood and was comfortable after speaking with her

2 years ago

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Vincent C (KingDoTheVooDew) Lubbock, TX

They keep in touch with me and explain everything in great detail. Which means they live up to their name by alleviate any worries, doubts or fears about the process.

2 years ago

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Judy Henshaw Rochester, NY

I just spoke to a young lady regarding my account and she is extremely professional and that is the first profession conversation with Alleviate ever 😊😊😊

2 years ago

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Eric Alexander Charlotte, NC

Alleviate has really gave me a peace of mind helping me to consolidate my high interest loans I've been on disability due to surgery an I really needed them

2 years ago

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Davey Atkinson Valley Center, CA

So far they have been very helpful and informative as I have just started the process I have not complaints everyone has been friendly and professional

2 years ago

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RJ Maynard, MA

AFS has been great to work with and help me resolve my debt issues. Their representatives like Marcos are always courtesy and professional. Appreciated!

2 years ago

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Craig C. Brandon, MS

Took a bad problem and organized, got a plan and help you work your way through it in a very professional way. You heard from them at least once a month. Never judgemental

2 years ago Edited November 8, 2022

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Kevin Watson Baltimore, MD

Experience was really Simple and Easy. Mike explained very clear and precise. Most Importantly. I just have to do my part. Alleviate will do the rest

2 years ago

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Jose Ramon Hernandez A.

Hasta ahora muy complacido con el servicio

3 months ago

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Reply from Alleviate Financial Solutions

¡Gracias por tomarte un momento para compartir tu experiencia, Jose!

Nos alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para lo que necesites.

Apr. 14th, 2025

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Julisa Rivera Palacios

Really good costumer service very carrying

3 months ago Edited April 7, 2025

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Reply from Alleviate Financial Solutions

Julisa,

We're so glad to hear that your experience with our representative was a good one!

It means a lot to us that you took the time to share this. Whether it's answering a question or helping navigate the details, we're always here to make the process feel a little easier.

Thanks for your kind words, we appreciate it and look forward continuing to support you every step of the way.

Apr. 14th, 2025

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Piotr

Very approachable and helpful with arising problems.

3 months ago

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Reply from Alleviate Financial Solutions

We're so happy to help and truly appreciate your review, Piotr! Thank you for taking the time to let us know how we did.

Mar. 18th, 2025

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Dorothy Ellefson Willoughby

The cut my payments by over $200. per month and me debt by years!!

4 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts with us, Dorothy.

We are thrilled to have offered you a more affordable payment plan and a shorter timeframe for paying off your debt! It truly warms our hearts to know that we can assist you during this challenging time. We are always here to help, so please don't hesitate to reach out if you need anything. 🙏🏼

Feb. 19th, 2025

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Keith Poole

Great people answered all my questions and handling my debts-Keith Poole

4 months ago Edited February 12, 2025

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Reply from Alleviate Financial Solutions

We're honored to be of assistance and really appreciate your support and feedback, Keith!

We're glad all your questions were answered, and we will always be here if more questions arise.

Feb. 12th, 2025

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LucE Sukowaty

Thank you to Jamie L and Leslie H for knowledgeable and courteous assistance

5 months ago

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Reply from Alleviate Financial Solutions

Thank you for recognizing our team's dedication to providing excellent customer service and for sharing your positive experience with us, Luce!

Feb. 11th, 2025

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Barb John

If I had questions she stopped to answer them in a way I could understand

5 months ago

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Reply from Alleviate Financial Solutions

Barb,

We're so happy our representative provided a positive and personal experience and truly appreciate you sharing this with us!

We will be here every step of the way, so please feel free to reach out with questions throughout your journey.

Feb. 7th, 2025

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Costas Athanasiou

Excellent communication learn everything that I have to know

5 months ago

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Reply from Alleviate Financial Solutions

We're thrilled to have provided a positive experience and are always here should any questions or concerns arise, Costas!

Feb. 5th, 2025

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Jack Goodwin

I have enjoyed their help. I appreciate the work they are doing on my behalf.

5 months ago

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Reply from Alleviate Financial Solutions

We're incredibly grateful to support you during this challenging time, Jack, and we truly appreciate your trust in us to help resolve your debt. Thank you for placing your confidence in our team. We look forward to continuing to deliver results and are always here if you need anything.

Jan. 17th, 2025

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Anita England

Beatrice was very friendly, knowledgeable and explained this fully

5 months ago

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Reply from Alleviate Financial Solutions

We're so glad Beatrice provided a friendly and informative experience and will gladly pass along your feedback to her and the rest of our team. Thank you for taking the time to let us know how we did, Anita! 😊

Jan. 17th, 2025

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Simon Polito

Andrea A was EXTREMELY helpful and answered all my questions. great experience

5 months ago

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Reply from Alleviate Financial Solutions

Simon,

We're absolutely delighted you found Andrea helpful and had a great experience. We will continue to support you throughout your journey and are always here if you have any questions or concerns. ☺️

Jan. 17th, 2025

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Ddressner

Very helpful and professional. They give ease of mind with helping to get debt free.

6 months ago

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Reply from Alleviate Financial Solutions

Ddressner,

We're always happy to help and are thrilled to have given you some relief on your debt-free journey. We will be here to support you throughout your journey, so please feel free to reach out if you need anything.

Jan. 8th, 2025

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John Hedlund

With the wall against the wall , I was put at ease going through the set up process

6 months ago

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Reply from Alleviate Financial Solutions

We are truly thankful for the opportunity to support you during this challenging time, and we are delighted to have provided you with relief.

We will be here to assist you every step of the way, from your initial settlement to updates and everything in between. Please don't hesitate to reach out with any questions or concerns along the way.

Welcome to the Alleviate family, John!

Jan. 3rd, 2025

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Billie Rich

Eric D Is a Excellent Representative Thank him for Terrific Phone Service few weeks ago. Billie B R

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience and recognize Eric for his excellent service, Billie! We truly appreciate your feedback and look forward to connecting with you again.

Dec. 17th, 2024

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Crystal Garcia

I appreciate all the help! Everyone that I have talked to have been so helpful and supportive.

6 months ago

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Reply from Alleviate Financial Solutions

Crystal,

We're so glad to be of assistance and are thrilled that our team has provided an excellent and supportive experience!

We will be here every step of the way, so please feel free to reach out if you need anything.

Dec. 13th, 2024

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Herbert Wetherbe

Mr. Eric listened, understood my dilemma, resolved all my concerns, all in a professional manner.

7 months ago

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Reply from Alleviate Financial Solutions

Herbert,

We are thrilled that you reached out to us and are glad to hear that Eric provided excellent assistance by thoroughly answering all your questions and reviewing your account.

We are always here to help and truly appreciate you sharing your experience with us. Thank you for your review!

Dec. 12th, 2024

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Ashley Rose

I have always had a great experience when I need to get in contact about any inquiries.

7 months ago

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Reply from Alleviate Financial Solutions

We're always happy to help and so glad to hear that we've been able to provide you with great experiences, Ashley! Thank you so much for taking the time to share your feedback with us.

Dec. 9th, 2024

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Alleviate

Spoke with Diamond who helped me with my questions. So far so good for Alleviate Financial.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for your positive feedback! We’re always happy to help and are thrilled Diamond provided great assistance.

Dec. 6th, 2024

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Robert Smith Jr

They were very no-pressure with their original pitch and worked out a program that was affordable

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Robert.

We’re glad to hear that the pitch was relaxed and pressure-free. We’re also happy that we could assist you in finding an affordable solution, and we will be here to support you every step of the way.

Nov. 12th, 2024

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Dolores Sanchez

Representative was very helpful in answering my questions. Representative very knowledgeable.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Dolores! We appreciate your feedback and are glad to assist you.

Oct. 29th, 2024

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KATHLEEN AUMENDO

Floriane C. was extremely helpful today when I contacted the company! Great customer service!!!

8 months ago

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Reply from Alleviate Financial Solutions

We set high standards for ourselves, so learning that Floraine provided excellent service means a lot to us. Kathleen! Thank you so much for reaching out and taking the time to share your thoughts with us.

Oct. 29th, 2024

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jack luke

Outstanding individual I could understand him and he was very tentative as to what I said or ask

8 months ago

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Reply from Alleviate Financial Solutions

We're thrilled our representative exceeded your expectations and was attentive throughout your interaction, Jack!

We appreciate your feedback and welcome you to contact us throughout your journey with questions or concerns. We're happy to help!

Oct. 22nd, 2024

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Llinda Freshour

I had the pleasure of talking to Diamond she was a hugh help in me understanding this process thank you

9 months ago

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Reply from Alleviate Financial Solutions

Llinda,

We're delighted you found Diamond helpful and want you to know that we are here for you throughout your journey.

Please feel free to contact us with questions or concerns along the way. We're happy to help!

Oct. 11th, 2024

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George R Valentini

Very complete and accurate review of the program The representative was avery helpful and personable.

9 months ago

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Reply from Alleviate Financial Solutions

We're thrilled our representative provided a wonderful and informative experience and are always here if you need anything, George!

Oct. 9th, 2024

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vanathi Krishnan

Thank you Alleviate financial solutions for helping me with my debt…I really need it.thanks again for your support.

9 months ago

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Reply from Alleviate Financial Solutions

Vanathi,

We're honored to be here to support you during this challenging time and are thrilled you're satisfied with our services!

Thank you for taking the time to share your feedback with us.

We will continue to support you throughout this journey, so please feel free to contact us with concerns or questions along the way.

Oct. 7th, 2024

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Valerie Adissi

The customer service was great, Rick was very patient to all my questions and answered in a kindly manner.

9 months ago

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Reply from Alleviate Financial Solutions

Valerie,

Thank you for taking the time to share your experience with us! We're thrilled Rick addressed your concerns in a kind and patient way and truly appreciate your feedback.

Please feel free to reach back out if you need anything.

Oct. 3rd, 2024

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Marc Denz

Jasmine was very helpful in making me understand the important steps regarding my journey to debt relief

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts, Marc!

We're delighted to have you on board and are glad Jasmine provided a wonderful and informative experience. We will be here to support you every step of the way, so please feel free to contact us with questions and concerns.

Sep. 26th, 2024

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Christina Hamm

She was very helpful and got straight to the point! I like someone that is straight forward with me.

10 months ago

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Reply from Alleviate Financial Solutions

We're so glad you had a positive and straight forward experience with our representative and are here if you need anything! Thank you taking the time to review, Christina.

Sep. 9th, 2024

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Sandra Kazandjian

Patient and understanding customer service assistance was so welcome. I’m 78 years old and she was so kind!!

10 months ago

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Reply from Alleviate Financial Solutions

Sandra,

Thank you so much for sharing your experience with us! We strive to provide excellent service and are so glad that our representative handled your case with great patience and care. We appreciate your feedback and are always here if you need anything.

Aug. 21st, 2024

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Michelle Shaw

Ric is always very helpful funny kind makes sure you understand everything before he hangs up with you.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Michelle! We’re thrilled that Ric took excellent care of you. Your feedback is greatly appreciated and we're here if you need anything.

Aug. 12th, 2024

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Jammie Johnson

Very professional and understanding. Makes sure I have all details and a clear understanding before ending the call.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Jammie! We're delighted you felt supported and well-informed during our conversation and look forward to speaking with you again.

Aug. 8th, 2024

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Richard Badders

Great customer service so far, easy to get an agent to speak to. Too early to tell yet for settlement negotiations.

11 months ago

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Reply from Alleviate Financial Solutions

Richard,

Thank you for taking the time to share your thoughts! We strive to provide excellent service and are delighted you've experienced just that. We appreciate your feedback and patience as we work to obtain results and are here if you need anything.

Jul. 31st, 2024

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Patti CRONIN

My questions are answered quickly and with proper follow-up. Today I worked with Oscar who was very helpful.

11 months ago