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Alleviate Financial Solutions

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7.7

Overall Score

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Chelsea Django Westbury, NY

My agent is super helpful always, I feel as if she’s genuinely excited for me to pay off my debt and it’s incredibly helpful that she always follows up when she says she will.

1 year ago

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Washington R Medina Templeton, MA

Thank you Hugo for your help and consideration to my request. You are an excellent customer service rep, I hope the next time that I need some help, I found a person with your aptitude, thank you so much again.

1 year ago

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Lanita Pugh Memphis, TN

I spoke with Nicole and it was great, she went through everything with me and answered my questions and I could understand everything she said and that was a blessing Thank you Nicole

1 year ago Edited November 9, 2023

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patricia hernandez San Antonio, TX

I'm so thankful to have a company like Alleviate financial solutions to help me get back on my feet. The people that I have worked with have been amazing. Thank you Alleviate Financial Solutions

1 year ago

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Kim Wamble

Juan S and everyone on the Alleviate have been extremely helpful on my debt free journey. They are always professional and willing to help with any questions that I have had along the way.

1 year ago

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Reply from Alleviate Financial Solutions

We are happy to hear you are having a good experience. We look forward to continuing to provide excellent customer service!

Apr. 21st, 2023

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Sandra Gutosky Kernersville, NC

Alex was courteous and helpful. As I told him, by helping me with this problem he helped take a huge load off my shoulders. And I sure needed a positive experience this day. Again, bless you Alex. Sandy Gutosky

1 year ago

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Lynn davico Fort Lauderdale, FL

Carlos was helpful and explained the process, I am very anxious about this, but hopefully when I speak with an account manager I will feel more comfortable. Carlos did help and gave me as much information as he could

1 year ago

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Cynthia Shepard Clayton, NM

I called Alleviate to see if they could help me with another loan. Juan was very understanding and took my information and said he needed to give this to his boss to see if they can work with the company for a settlement and would get back to me on Monday.

1 year ago

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Lynnette Kipp Hemet, CA

Andy is always such a positive person. Everything I need to know is presented in an open minded way and questions are always answered. I am thrilled with the company and especially Andy.

1 year ago

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Cynthia Kissimmee, FL

Dealing with debt and financial burden can be stressful. But Diana I. was there to answer my questions and give me relief. She was courteous and polite. I was very happy to have been connected with her. She was a delight.

1 year ago

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Angel Garcia

JOARSY D Was a big help and reassured me from a financial company telling me they don’t deal with debt relief when they actually do! I felt like an important customer with my questions answered

1 year ago

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Tammy Kaim Mobile, AL

They were very helpful, and Diane was very very helpful today. I'm looking forward to getting my financial debt finally taken care of. They are very polite and wonderful. Thank you so much!

1 year ago

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Johanna Eiber Columbus, OH

I worked with Jorge A and he was super friendly and professional. Kept the call short and right to the point. Spoke clearly to make sure I understood what he was saying as well as answering all my questions.

1 year ago Edited September 19, 2023

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Clarita Montalban Los Angeles, CA

I want to commend Julio B for a thorough explanation of how the program works. His patience in answering all my questions have helped me feel very much at ease. THANK YOU JULIO!

1 year ago

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Sarah King Little Rock, AR

I had a conference with Julio today! He was extremely helpful and reassuring! He calmly answered all my questions and explained all my concerns. I feel better. Thank you Julio.

1 year ago Edited April 17, 2023

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Debra Sooter AZ

I had the privilege in speaking with Vidal G who took the time to explain a couple of questions I had regarding my case. I appreciated his patience as I wasn't well organized. Tres' Bein Vidar

1 year ago

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Shuwanna Laurent Lincoln, NE

Jennifer went through everything very thoroughly. Although, it took a while I'm glad she gave me all of the information I needed to know. Jennifer is very kind and has great customer service and communication skills.

1 year ago

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Eino Williams FL

I’ve been very pleased with my experience with Alleviate, they have been right on top of things. My contact person is phenomenal, she helps me out, and makes me feel very confident in my decision to sign up. Thank you.

1 year ago

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Dawna Boughner Oscoda, MI

The gentlemen that I talked to was very curtious. He explained everything to me just like the welcome kit said. Any questions I asked he gave me answers. He was was very patient with me.

1 year ago Edited February 27, 2023

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Bill Gillespie Waterbury, CT

I was assisted by a young man named Norman G’s. He was an exceptional help with my situation and we resolved it in no time. If everyone at Allivate Financial is as good as him you no your in good shape!

1 year ago Edited June 1, 2023

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Wynonia Brown

My account manager (Mynor) was professional, efficient and knowledgeable. He guided me through the Welcome Package and thoroughly explained each item. He stopped to ask if I understood everything.

1 year ago

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Alyssa Wade Blue Springs, MO

They’ve been super kind and helpful every time we interact. So far only one of my debts had been settled but it was my biggest debt and they were able to settle for under half the amount owed!! Life saving program.

1 year ago

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Jon Rockford, IL

Diego R, who works for Alleviate financial solutions , was very professional, polite, easy to understand and knowledgeable. I’m very happy with the company and he’s a prime example of why this company is good.

1 year ago

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Eugene Williams Houston, TX

Christian A was very professional and very pleasant person to work with. He cover all bases of the account. He was very friendly and helpful. Alleviate should be very proud to have a person like Christian working for them.

1 year ago

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Gunther Wen West Covina, CA

Alleviate Financial Solutions provide the best standard and attitude toward the client service with a sounded and trustworthy Knowledge and patience. Thank you all as a wonderful manager and team.

1 year ago

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CJ Runion San Francisco, CA

I've dealt with a lot of companies that don't communicate between representatives. Every note made in the past was available to Norman to help me today so nothing was lost in transit

1 year ago Edited June 6, 2023

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Johnathan Couture

I was very happy about the fast response and knowledgeable employees, every question I had was explained perfectly and I was never left in the dark and always kept well informed.

1 year ago

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Jesse Jones Houston, TX

They are to the point. Upfront, honest, and forthcoming with you. Norman A is very precise with his explanation of procedures and very understanding. Most of all he covers all areas!!!

1 year ago

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Homero Hidalgo Miami, FL

I would like to recommend the profesional and emphatic way to conduct the consult and support of Cristian S regarding my monthly status account . Congratulation and please continue in the same way . Regards

1 year ago

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Alexis Turner Greensboro, NC

I like this company because they gave a great rate and better financing. The agent listened to my needs and was very through in presenting me with a plan to fit my budget. Thank you, Yessenia G for assisting and putting me back in focus with my future goals.

1 year ago

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roderick ralls Kansas City, KS

I just started and it's great. They already got settlement from one of my creditors. When I call and my manager is not available, it's always someone to help me. It's easy to go to portal and look up everything I need to . There great.

1 year ago

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Robbie Cook

I was totally able to understand the man when he called it was clear and he spoke very clear. I am doing my best to pay on all my credit cards and Alliavet has been very helpful thank you for all the help. Robbie Cook

1 year ago

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DAWN CAREY

It is still early days for in the process but so far I have no complaints. Everyone I have spoken to seems to know what they are doing and is willing to answer any questions I have in detail. No rushing me through.

1 year ago

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Marsha Reynolds Flat Rock, NC

Maria was one if not the best associates I have ever had the pleasure working with. She made me feel assured of all she handled for me. She is certainly at the top of her class. Marsha Reynolds

1 year ago

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Ron Davison

Alleviate has been very professional and effective with my debt relief needs. Their team member, Diego R, was very helpful with some questions I had. I’m very happy with him!

1 year ago

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CYPRIANO Resendez LA

I like the attention they have given my account and the help they have provided for me . Thank you very much for for your help in this hard times that I have been having God Bless

1 year ago

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ron stalsonburg Grand Haven, MI

The help I received from Christan was very helpful. We went through a lot of information to make sure it was correct. He told me a lot about Alleviate, their terms and what I can except.

1 year ago Edited February 14, 2023

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Stevie Guzman Dallas, TX

Maria (Mar) R Was really nice and very professional.. she answered all my questions and the one she couldn’t, she found answers.. Thank you Mar I hope when I call again you are my agent..

1 year ago

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GEOFFREY BLUME SR Dracut, MA

Professional service resulting in significant savings. Just keep in touch with them monthly to ensure your payment instructions are implemented. Highly recommend using their service.

1 year ago

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Jenna Graybill TX

Alleviate's people always listen so well, then take a moment to think, and answer with integrity & honesty. They're my favorite people to talk to, even though it should be regarding my most stressful life problem.

1 year ago

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Ketia Soar New York, NY

The account manager was very courteous, knowledgeable and provided me with all necessary information needed to succeed in the program. He gave a thorough overview of the program and the expectation from both parties.

1 year ago

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Indebted Customer

Beatrice was a big help! I needed clarification on my program with them and specific information on payoff and she delivered the goods in an efficient, professional and pleasant manner. I highly recommend this company.

1 year ago

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Michele Madden Statesboro, GA

The ongoing availability of counselors. Routine follow up monthly and immediate response to phone calls or inquiries when I have reached out to them. All counselors/representatives have been respectful and polite.

1 year ago

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Nina Buis Indianapolis, IN

Jose was patient and thorough and more helpful in 1 conversation than I have experienced in all of the conversations with Dulce B put together. Jose provided excellent service and answered all questions.

1 year ago

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Sylvia Richburg Seattle, WA

Yes Vidal G was very helpful in assisting me with my Monthly Review of my Alleviate Account!! I’m very pleased with his experience and help !! Thank you Sylvia Gibbs Richburg

1 year ago

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Emily Stout Whitmore Lake, MI

I worked with Jorge M to help adjust my payment schedule. He was a great help and super pleasant and positive to work with. Definitely would recommend this service to others. Thank you so much again!!

1 year ago

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Reply from Alleviate Financial Solutions

We appreciate you taking the time to leave a 5 star review!

Dec. 28th, 2022

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Jho S Washington, DC

Jorge was very thorough. He explained everything well. All my questions were answered and he was very kind. What appreciate working with people like that because they make me feel more comfortable speaking to them about the situation.

1 year ago

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Reply from Alleviate Financial Solutions

We appreciate you taking the time to leave a review for us. Thank you for being a member of the Alleviate Family.

Dec. 28th, 2022

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Lynn Jackson Raleigh, NC

Representative was thorough, but did not come across as being completely prepared. I would appreciate being contacted by representatives who do not have to talk to someone with authority or get permission from someone else to do something. This is always extremely frustrating. I am told by the representative that they will call me back, but I do not receive the phone call until the next day at the earliest. Overall, I have not been impressed with Alleviate or it’s representatives.

1 year ago

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Charles

Joe was very helpful in assisting and pointing me in the right direction. He is very knowledgeable about program and was able to give me the peace of mind that I needed to know that I am in the right place and hands

1 year ago

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melissa k. Swink Danville, KY

He was exceptional!! Evev after we got disconnected, he called me back to see if I had any questions. He was polite and answered all my questions, took his time and didn't try to rush me off the phone. I am very impressed!!

1 year ago