Name: Alleviate Financial Solutions
Rating: 4.9

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GEOFFREY BLUME SR Dracut, MA

Professional service resulting in significant savings. Just keep in touch with them monthly to ensure your payment instructions are implemented. Highly recommend using their service.

2 years ago

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Jenna Graybill TX

Alleviate's people always listen so well, then take a moment to think, and answer with integrity & honesty. They're my favorite people to talk to, even though it should be regarding my most stressful life problem.

2 years ago

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Ketia Soar New York, NY

The account manager was very courteous, knowledgeable and provided me with all necessary information needed to succeed in the program. He gave a thorough overview of the program and the expectation from both parties.

2 years ago

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Indebted Customer

Beatrice was a big help! I needed clarification on my program with them and specific information on payoff and she delivered the goods in an efficient, professional and pleasant manner. I highly recommend this company.

2 years ago

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Michele Madden Statesboro, GA

The ongoing availability of counselors. Routine follow up monthly and immediate response to phone calls or inquiries when I have reached out to them. All counselors/representatives have been respectful and polite.

2 years ago

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Nina Buis Indianapolis, IN

Jose was patient and thorough and more helpful in 1 conversation than I have experienced in all of the conversations with Dulce B put together. Jose provided excellent service and answered all questions.

2 years ago

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Sylvia Richburg Seattle, WA

Yes Vidal G was very helpful in assisting me with my Monthly Review of my Alleviate Account!! I’m very pleased with his experience and help !! Thank you Sylvia Gibbs Richburg

2 years ago

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Emily Stout Whitmore Lake, MI

I worked with Jorge M to help adjust my payment schedule. He was a great help and super pleasant and positive to work with. Definitely would recommend this service to others. Thank you so much again!!

2 years ago

Reply from Alleviate Financial Solutions

We appreciate you taking the time to leave a 5 star review!

Dec. 28th, 2022

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Jho S Washington, DC

Jorge was very thorough. He explained everything well. All my questions were answered and he was very kind. What appreciate working with people like that because they make me feel more comfortable speaking to them about the situation.

2 years ago

Reply from Alleviate Financial Solutions

We appreciate you taking the time to leave a review for us. Thank you for being a member of the Alleviate Family.

Dec. 28th, 2022

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Lynn Jackson Raleigh, NC

Representative was thorough, but did not come across as being completely prepared. I would appreciate being contacted by representatives who do not have to talk to someone with authority or get permission from someone else to do something. This is always extremely frustrating. I am told by the representative that they will call me back, but I do not receive the phone call until the next day at the earliest. Overall, I have not been impressed with Alleviate or it’s representatives.

2 years ago

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Charles

Joe was very helpful in assisting and pointing me in the right direction. He is very knowledgeable about program and was able to give me the peace of mind that I needed to know that I am in the right place and hands

2 years ago

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melissa k. Swink Danville, KY

He was exceptional!! Evev after we got disconnected, he called me back to see if I had any questions. He was polite and answered all my questions, took his time and didn't try to rush me off the phone. I am very impressed!!

2 years ago

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Kandi Pardo Palm Bay, FL

Elvis was very friendly and efficient treated we with the utmost respect in my financial hardship time he knew exactly what to do and how to guide me through the whole process I couldn't ask for any better support thank you Elvis!

2 years ago

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karla montano Torrance, CA

Elvis A is my account manager. He was very welcoming on our call. Answered every question I had to understand better. Very thorough. I'm excited to have him on my side to finally become debt free.

2 years ago

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Tonya Jordan

Great service, great communication and very helpful. Jorge has gone over and beyond to provide a great service. Everyone I have spoken to with this company has been very pleasant to deal with.

2 years ago

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Donald Thompson IL

Great customer service and support. No matter how many questions I’ve had or how concerned I’ve been with the program. They have been very patient and answered everyone of my questions.

2 years ago

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HolySpirit4l4l College Park, MD

Alleviate Financial Solutions has been very help and a blessing. Kimberly was excellent in helping me and because of their help a lot of weight is off my shoulders . Thank you.

2 years ago

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Stephanie Schenectady, NY

2 years ago

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Jonathan Ferrum, VA

I've been dealing with Alleviate for a while now and they never fail to be courteous and accommodating. My last interaction with them was through Maria R. and she did an excellent job of assisting me.

2 years ago

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Ashley Marsellas

They are always a pleasure to work with and have been super helpful in helping me clear up nearly $20,000 in debt. I have been able to trust them the entire way without any mixups or doubts in my mind. Thank you Alleviate!

2 years ago

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Marge Romasanta Corona, CA

Alleviate was consistent, transparent, and very supportive throughout the whole process. I am now looking forward to my account being financed and on my way back to good credit.

2 years ago

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Ly Whytte Baltimore, MD

Omar M was very thorough, understanding, professional, knowledgeable and explained everything extremely well. I will definitely refer my family and friends to Alleviate because him along with Carlos R are exceptional.

2 years ago

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Ray Earnest Riverbank, CA

You guys have always been great, I just got off the phone with Representative Joarsy D, He was very helpful in trying to figure out my situation! You definitely is an asset to your company

2 years ago

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Rhea Tobias

Eric D was very helpful when I made the call

2 months ago

Reply from Alleviate Financial Solutions

We're thrilled you found Eric helpful and truly appreciate your feedback, Rhea! Thank you for taking the time to share your experience with us.

Jan. 27th, 2025

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G Ki

They were fantastic Emily deserves a Raise!!!!

2 months ago

Reply from Alleviate Financial Solutions

Thanks so much for recognizing Emiliy's fantastic work, G Ki! We're so glad you had a positive experience and will pass along your feedback to Emily and the rest of our team.

Jan. 23rd, 2025

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Ronnie Lyles

Friendly people to work with and very helpful

2 months ago

Reply from Alleviate Financial Solutions

It makes us incredibly happy to know that you've found our team friendly and helpful, because that is truly what we aim for!

Thank you for taking the time to let us know how we did, Ronnie. 😊

Jan. 23rd, 2025

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Jerry mandley

I found the welcome packet was explained simply .

2 months ago

Reply from Alleviate Financial Solutions

We're thrilled the welcome packet was straightforward and genuinely appreciate your feedback, Jerry!

We will be here for you every step of the way, so please don't hesitate to reach out with questions or concerns along the way.

Jan. 8th, 2025

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Robert Smith Jr

They were very no-pressure with their original pitch and worked out a program that was affordable

4 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Robert.

We’re glad to hear that the pitch was relaxed and pressure-free. We’re also happy that we could assist you in finding an affordable solution, and we will be here to support you every step of the way.

Nov. 12th, 2024

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Dolores Sanchez

Representative was very helpful in answering my questions. Representative very knowledgeable.

5 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Dolores! We appreciate your feedback and are glad to assist you.

Oct. 29th, 2024

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KATHLEEN AUMENDO

Floriane C. was extremely helpful today when I contacted the company! Great customer service!!!

5 months ago

Reply from Alleviate Financial Solutions

We set high standards for ourselves, so learning that Floraine provided excellent service means a lot to us. Kathleen! Thank you so much for reaching out and taking the time to share your thoughts with us.

Oct. 29th, 2024

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jack luke

Outstanding individual I could understand him and he was very tentative as to what I said or ask

5 months ago

Reply from Alleviate Financial Solutions

We're thrilled our representative exceeded your expectations and was attentive throughout your interaction, Jack!

We appreciate your feedback and welcome you to contact us throughout your journey with questions or concerns. We're happy to help!

Oct. 22nd, 2024

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Valerie Adissi

The customer service was great, Rick was very patient to all my questions and answered in a kindly manner.

6 months ago

Reply from Alleviate Financial Solutions

Valerie,

Thank you for taking the time to share your experience with us! We're thrilled Rick addressed your concerns in a kind and patient way and truly appreciate your feedback.

Please feel free to reach back out if you need anything.

Oct. 3rd, 2024

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Marc Denz

Jasmine was very helpful in making me understand the important steps regarding my journey to debt relief

6 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts, Marc!

We're delighted to have you on board and are glad Jasmine provided a wonderful and informative experience. We will be here to support you every step of the way, so please feel free to contact us with questions and concerns.

Sep. 26th, 2024

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Christina Hamm

She was very helpful and got straight to the point! I like someone that is straight forward with me.

6 months ago

Reply from Alleviate Financial Solutions

We're so glad you had a positive and straight forward experience with our representative and are here if you need anything! Thank you taking the time to review, Christina.

Sep. 9th, 2024

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Sandra Kazandjian

Patient and understanding customer service assistance was so welcome. I’m 78 years old and she was so kind!!

7 months ago

Reply from Alleviate Financial Solutions

Sandra,

Thank you so much for sharing your experience with us! We strive to provide excellent service and are so glad that our representative handled your case with great patience and care. We appreciate your feedback and are always here if you need anything.

Aug. 21st, 2024

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Michelle Shaw

Ric is always very helpful funny kind makes sure you understand everything before he hangs up with you.

7 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Michelle! We’re thrilled that Ric took excellent care of you. Your feedback is greatly appreciated and we're here if you need anything.

Aug. 12th, 2024

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Jammie Johnson

Very professional and understanding. Makes sure I have all details and a clear understanding before ending the call.

7 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Jammie! We're delighted you felt supported and well-informed during our conversation and look forward to speaking with you again.

Aug. 8th, 2024

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Richard Badders

Great customer service so far, easy to get an agent to speak to. Too early to tell yet for settlement negotiations.

8 months ago

Reply from Alleviate Financial Solutions

Richard,

Thank you for taking the time to share your thoughts! We strive to provide excellent service and are delighted you've experienced just that. We appreciate your feedback and patience as we work to obtain results and are here if you need anything.

Jul. 31st, 2024

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Patti CRONIN

My questions are answered quickly and with proper follow-up. Today I worked with Oscar who was very helpful.

8 months ago

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Wilhelmina

Wilhelmina , has shown exceptional knowledge in handling my case . She is a gem for your company Thank you Mrs Terryce P.

9 months ago

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Phuc Nguyen

The agent I was talking too she is very supportive and understanding about my hardship! Moment like that really help me enough I smile

9 months ago

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Keisha Thompson

He was understanding and knowledgeable to my questions and concerns . He also informed me of my future options and increase my faith in the program.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Keisha! We're thrilled that our representative answered your questions with great care. Your feedback is genuinely appreciated. Please don't hesitate to contact us for further assistance.

May. 22nd, 2024

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George

Very helpful, everyone I have spoken to has been courteous and extremely informative with all information that I needed.

10 months ago

Reply from Alleviate Financial Solutions

We appreciate your review, George, and are glad our team was helpful! Thank you for your feedback.

May. 8th, 2024

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Amy Remington

Astrid was great and I enjoyed working with her on our account review. We are very happy with Alleviate and will share that with others.

10 months ago Edited May 8, 2024

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Astrid for a job well done! It was so kind of you to share your experience, Amy.

May. 7th, 2024

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Irine Hatch

She was very helpful and explained the changes to me. Also made sure I understood what my payment would be. Thank you all for your help

11 months ago Edited May 6, 2024

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Irine! We're glad to help and greatly appreciate your feedback. Please don't hesitate to contact us for further assistance. We're happy to help!

May. 7th, 2024

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ALV-931693162

Patience, support, and was very knowledgeable when answering my questions. I was more prepared for this debt process. Left with a feeling of someone in my corner.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us! We are pleased that you felt supported during your interaction with us. We assure you that we will continue supporting you throughout your journey. If you have any questions or concerns, please do not hesitate to contact us.

May. 1st, 2024

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Unree Harrell

The great customer service I received!Jorge was excellent with answering my questions and making me feel valued as a client!

11 months ago Edited April 25, 2024

Reply from Alleviate Financial Solutions

We truly want to help and appreciate your positive review, Unree. Thank you for taking the time!

Apr. 25th, 2024

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Jennifer Sellers

Jaqueline was very pleasant to deal with. She took time to answer my questions and gave me additional information that was helpful also.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Jacqueline for a job well done! It was so kind of you to share your experience, Jennifer.

Apr. 25th, 2024

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Julie Alderfer

Monica was beyond helpful and made everything make sense and I’m looking forward to not being as stressed out as I am with my bills

11 months ago

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Tallen Gabriel

The peace of mind I have since working with Alleviate is incredible. Highly recommend for anyone struggling with debt settlement

11 months ago

Reply from Alleviate Financial Solutions

We are thrilled to have provided relief and peace of mind, Tallen! Thank you so much for your kind words and recommendation.

Apr. 3rd, 2024