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Alleviate Financial Solutions

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7.7

Overall Score

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David Lohman Robert Lee, TX

The representative was quick, on point, clear, and concise. He covered all points without be excessive verbiage. He kept the conversation down to the minimum needed and not waste my time. Great job.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, David! We greatly appreciate you taking the time to review us and rate us 5 stars! Thank you also for recognizing our rep on a job well-done.

Sep. 14th, 2023

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Rosalyn Bolds Clinton Township, MI

Rick was very informative and helpful and made me feel very secure in helping me with my financial situation. He went above and beyond my expectations. He is AMAZING in his commitment to help anyway possible.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for your kind words, Rosalyn! We truly appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing our rep on a job well-done.

Sep. 14th, 2023

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Grizel Darwin San Antonio, TX

Allivate Financial Solutions Representative Maria R was very friendly, helpful, and patient while helping me set up my account. She reviewed and updated my account. I appreciate all she did during our call.

1 year ago

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Reply from Alleviate Financial Solutions

Grizel, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 5th, 2023

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Brina Morris Redding, CA

Michael was very informative and answered all my questions. He took the time needed to alleviate my concerns. He was professional polite and knowledgeable about the program. I feel much more comfortable after doing my monthly review with Michael.

1 year ago

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ATX91 Austin, TX

Alleviate, specifically working with Maria V has been great so far. I just enrolled in this program and I am hopeful it will work to get me out of financial hardship. Maria and others I have spoken to at Alleviate have been communicative and very thorough in their explanation of each step, what to expect, and timeline averages for results.

1 year ago

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Susan K Smith Boyne Falls, MI

Mr. Bill was very helpful when asking about the communication emails I was questioning. He was complete and with good explanations that I understood. He took good time and yet very thorough.

1 year ago

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Chad Goans Miami, FL

Everyone I have spoken to has been very helpful and very knowledgeable. If I miss their call and I call back and their is a long hold time automated system will save your place and they do call back in pretty quickly.

1 year ago

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Alleviate Washington, DC

Mrs. W was the best person that I have talk to in this company from day one. She listen to me to make sure that she understood and what ?? I need answer to and try her best to get me results. ALV-772879124

1 year ago

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Ginger Rivera TX

Hello this is Ginger and Raymond R Diana was very helpful professional knowledgeable patient attentive in helping us set up the portal for us to view our account Diane is amazing thank you for your help Diane

1 year ago

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terry bowser

I joined the program in August of 23 it is working for me it takes patience and prayers the staff is great the ones I have spoken with, I call every month after my draft and get my update.

1 year ago Edited April 4, 2024

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Susan Brongo Rochester, NY

Just started this program so far everyone that I have talked to have been very professional and have answered all my questions to my satisfaction. I will add more reviews as I go. I'm attempting to pay 12 cards and 2 loans With this program I should have everything paid off in 4 to 5 years, if I get approved for loan in 6 months

1 year ago

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Carla A. Granite Bay, CA

Rick M helped me out greatly with my first check in call and answered all my questions at the time. I am grateful for their company handling the frustrating job of negotiating with my creditors.

1 year ago

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Samuel Armenta Turlock, CA

He was awesome very easy to understand and helped me with all my questions and gave me a step by step on how to re-enter into my portal and was very patient with me ,Very professional!

1 year ago

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Joe Suarez

The service that I received was excellent and it eased my anxiety and mind that y’all’s company is an excellent asset to people like me and others . Great service thanks for y’all’s help .

1 year ago

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epati lilio (bucky) Anniston, AL

I liked the agent, same was very professional and courteous. Well informed about the company and my situation. He handled same expeditiously. Nothing to dislike. I am very appreciative.

1 year ago

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Aliz Meszesi Boston, MA

I’ve only had good interactions with this company and Rick M proved it can only get better! Great conversation, I felt reassured, safe and laughed a ton on top of it. Don’t stop doing what you’re doing!

1 year ago

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JB Newport, MI

Received a followup call from Mr. A in followup to written concerns I had made after talking with another company rep a few days ago. Mr. A patiently addressed my concerns & explained in detail what I needed answer to. He did an excellent job.

1 year ago

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gonzalo samaniego Corpus Christi, TX

Mr. Vidal G was very helpful and sharp on going through the welcome package that was offered to me. He explained everything that I needed to know how the company works. He did a great job.

1 year ago

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Corinne Yague San Diego, CA

A L answered all of my questions throughly and was very polite! He did an amazing job in further discussing my policy terms and making sure I had everything completed on my account.

1 year ago

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Latisha Mitchell Seminary, MS

My account manager Vidal G was quick and straightforward about my account. He explained what all I needed to update my account and what was needed to keep my account in good standing.

1 year ago

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irma Ayala Stockton, CA

Alleviate Financial has the best personnel over all. Julio C was very nice, knowledgeable and explained my account and what Alleviate was doing to get me out of debt. Keep up the good work Alleviate.

1 year ago Edited August 25, 2023

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Hannah W

Jay was helpful and informative regarding the program and creditor behaviors; very patient in explaining any terms I didn’t understand and making sure all my account information was correct.

1 year ago

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Lisa Shields San Francisco, CA

I liked the way Beatriz C, helped me get affiliated with my Welcome Package. Beatriz was very professional, and knowledgeable about my file, and financial situation. She was a pleasure to talk with.

1 year ago

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Mary Reed

Alleviate is helping me with some of my debt and I really appreciate people like Alex who take the time to explain where the money goes how it is distributed to the bills that they have of mine and the way they negotiate the price and payment amount.

1 year ago

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Debi Spears Paducah, KY

Felix G had been an amazing help to me. I was upset when I received the summons and called him. He has been very reassuring and informative. I felt better after our conversation

1 year ago

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Amanda Spagnola Crown Point, IN

They tell you like it is. They also helped me from getting harassed daily, even a few times a day, by creditors. They explained certain laws to me also. Rick was AMAZING at answering any and ALL of my questions.

1 year ago Edited July 31, 2023

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Don D Robinson Waxahachie, TX

Bill M called for a monthly update. He took the time to ask questions, and waited for my response before he moved forward. I've used this business for two months now. I would highly recommend their use.

1 year ago Edited August 8, 2023

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Amanda Leblanc Tampa, FL

I spoke with Joarsy R Today 07-28-23 in regards to my payment date and some confusion I had about my account, he was able to clear it up quickly made things very convenient. He was very helpful

1 year ago

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Raquel Peralta San Antonio, TX

I like that they take the time to explain everything in detail. They are willing to answer all you questions and ask you if you understand. I like that they send you a very detail welcome package.

1 year ago

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Destiny Rose Arlington, TX

I am very pleased with Alleviate solutions, they have been more than helpful during this difficult time that I am going through and with helping me by extending the due date. I am truly pleased with their cx service.

1 year ago

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craig ward NC

The way the representative explained all of the goals of the project and company in simple terms while walking me through the process of logging in and the overview process of maneuvering through the site.

1 year ago

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Vonita Hoffer Fort Smith, AR

just signed up on 7-17-23 have been contacted twice since then always professional, clear and courteous. happy to answer any questions. very happy with the service and the program this far

1 year ago

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Felina Bremer Athens, TX

My experience was very streamlined and efficient. All the customer service agents (especially Norman) were very helpful and informative. I never felt like I was asking dumb questions when talking to them.

1 year ago

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Shana Hyman TN

Jay explained every aspect of the program in detail so I could understand what would happen in the coming months and how to handle things going forward to have a successful experience.

1 year ago

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Janet Deatherage Florence, KY

I talked to Stuart C on the phone today and he was so helpful and explained everything so well, it was such a pleasure talking to such a nice young man. Thank you again Stuart 😊

1 year ago

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Loria Lomibao Los Angeles, CA

Thank you Amanda for explaining all I need to know that is in the packet.. You made it easy to understand. Very polite and I didnt feel like im being rushed to finish the explanation..I felt confident that this company will be able to help me clear my debts..

1 year ago

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Albert Jackson Concord, NC

Astrid F answered my call today and took the information I needed to share and directed the correct person to look into the information, I have most of my accounts being settled only a couple more to go. I am very happy with all the help I get each time I call in with a Question today was great.

1 year ago

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Ronald DiLorenzo Satellite Beach, FL

Rick spent time with me so I was completely satisfied with the entire process. He left nothing out during our meeting. At the end of our conversation I felt very comfortable in the decision I made to enroll in the program.

1 year ago

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Tanna Williams Oklahoma City, OK

Just talked to Beatrice and she was so helpful and answered all my questions. She put my mind at ease and I would recommend Alleviate Financial Solutions to anyone. Thank you

1 year ago

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Angie Miller Hickory, NC

Alleviate goes the extra mile to do everything they can to help you out in any way.My coordinator, Andrea A is very compassionate, knowledgeable, and extremely polite, enjoy working with her.

1 year ago

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Carlos Ortiz Richmond, CA

I like there customer representation, they're very helpful and courteous. They're also very knowledgeable on Alleviate policies. I'll recommend Alleviateto everyone that I know.

1 year ago Edited January 26, 2024

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Stephonie Miller-Thomas Buffalo, NY

Jorge O is one of those employees that makes Alleviate one of the best debt consolidation company. They try to help their clients the best possible way they can. I recommend them to help sort your debt worries!

1 year ago

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Stephanie Harris Buffalo, NY

Mabel K was amazing! She helped me get information, an address change and a change of financial institutions. She also gave me valuable advice for dealing with creditors in the future.

1 year ago

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crystal zerbel Ontario, CA

The original set up of my account was very professional. Everything was don, followed by emails and paperwork in the mail. All associates are very professional and courteous.

1 year ago

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Danila Partida Norco, CA

Stuart C was very respectful and gave me thorough details on my debt free progress. He didn’t make me feel obligated to increase my payments and was very understanding of my financial standing.

1 year ago Edited November 27, 2023

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Fred Guiette Carrollton, TX

Felix did everything he could to help me with my problem but in the end I just waited too long to try to solve my problem. He seemed genuinely concerned that he couldn't help me. Thanks for trying.

1 year ago

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Shadow Walker Fort Smith, AR

Michael L was an absolute savior!! He walked me through everything and was very patient with all my questions. He was very thorough with his answers and a pleasure to work with!!

1 year ago

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Jeremy Arnold Waxahachie, TX

Cassandra answered all of my questions thoroughly and completely and she was friendly and kind. We went over all of my accounts and reviewed the process and I felt confident I was in good hands.

1 year ago

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William Fields Nicholasville, KY

Wilson was very detailed and informative about my account. i know what i need to do on my end to get rid of this debt, and i feel more comfortable dealing with u guys on this issue. thanks!

1 year ago Edited August 17, 2023

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Susana curiel NE

She was very respectful knowledgeable and helpful she explained everything very well and she answered all my questions very professional in overall im very satisfied with her assistance to me thank you

1 year ago