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Alleviate Financial Solutions

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7.7

Overall Score

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Teressa Harris

The gentleman was very informative I like that they call and give updates of what's going on and what to expect and not to expect everything seems to be okay as of right now thank you for your time.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Teressa! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

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Jeffrey Lopez

Ricardo M knew what he was talking about. He explained everything in detail and answered my questions without thought. The company also follows up monthly and quick to respond to any questions through the portal or email.

1 year ago

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Reply from Alleviate Financial Solutions

Jeffrey, I'm delighted to hear that you had a positive experience with us and found our service to be great! Thank you for taking the time to leave a review. We greatly appreciate your feedback.

Nov. 13th, 2023

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Isboset Aceves Garden Grove, CA

Hi, this is Carlos, I am grateful to be working with Alleviate Tax Team, Maria has helped me understand the program and go through steps very easily and I appreciate that, thank you

1 year ago

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Reply from Alleviate Financial Solutions

Thanks for your review of Alleviate Financial Solutions! If you'd like to leave a review for Alleviate tax, Please feel free to do so, https://alleviatetax.com/get-started/

Nov. 13th, 2023

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Chris Fayman St Louis, MO

Only been with them for a month but everybody has been awesome. Knowledgeable and always have an answer so far for any questions I might have. If they keep up the same pattern moving forward I will be in good hands.

1 year ago

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Reply from Alleviate Financial Solutions

Chris, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Nov. 10th, 2023

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Bobby Daniels Redford, MI

I received the welcome package and got it explained as to what my obligations are what the company will do for me. I appreciate Bill professional knowledge and care that understand the journey thank you Bill

1 year ago

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Reply from Alleviate Financial Solutions

Bobby, welcome to the Alleviate family! Congratulations on taking your first step towards financial stability. We're thrilled to hear about your positive experience, and we appreciate your feedback. Please know that we are always available to help if you have any concerns or questions during your journey. Just give us a call, and we'll be happy to assist you.

Nov. 9th, 2023

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ALLEVIATE NC

I LIKE RICK AS BEE NING MY CUSTOMER SERVICE HE EXPIANE EVERYTHING WELL THAT I REALLY UNDERSTOOD AND LET ME KNOW THE DO'S AND DON'T AND I THANK YOU RICK IF ANYTHING COMES UP I WILL COMTACT YOU

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are pleased to hear about your positive experience with us.

Nov. 6th, 2023

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Brenda eaves Gulfport, MS

So far I am very pleased with the knowledge of the alleviate staff. They have been and are continuing to help me with getting debt free and I greatly appreciate their efforts.

1 year ago

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Reply from Alleviate Financial Solutions

Brenda, I'm glad you have had a positive experience with our service so far! If you have any questions or need clarification during your journey, please don't hesitate to call us. We're always happy to assist you.

Thank you for taking the time to leave us a review and sharing your positive experience. It means a lot to us!

Nov. 6th, 2023

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Evelyn Love GA

I received a phone call from Christina today. She was very nice and professional. She explained everything in a way that understood what was happening with my account and I was very happy with that!

1 year ago

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Reply from Alleviate Financial Solutions

Evelyn,

We are delighted to hear about your positive experience with our representative!

Thank you for taking the time to share your feedback with us by leaving a review. Your feedback is invaluable to us, and we truly appreciate it.

Nov. 2nd, 2023

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Kevin Hicks Little Rock, AR

This is such a great service for my financial situation. Maria V has been very helpful with myself and my finances I would recommend this to any adult struggling with harassing creditors and debt.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you, Kevin, for taking the time to leave such a wonderful review and recommendation!

We are delighted that you chose our services to help you overcome your debt and achieve financial freedom. We are excited to be a part of your journey towards a brighter financial future.

Oct. 31st, 2023

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Vivienne Francis Tulsa, OK

Michael L was not only courteous and knowledgeable, but was truly caring and kind. I felt like I was talking to a close friend. He gave me more information that was helpful. Hope he always endeavour to do that with everyone.

1 year ago

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Reply from Alleviate Financial Solutions

Vivienne, I am so glad you had a positive experience with our representative!

Thank you for sharing your feedback with us! We appreciate your kind words and look forward to participating in your journey toward a bright financial future.

Oct. 31st, 2023

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SunFlower Dallas, TX

I like how they fight for people. Most people get loans and don’t even realize the long term effect, but it’s great to have a company who will fight on your behalf instead of being stuck.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review! Your feedback is greatly appreciated and we're delighted you chose us to resolve your debt.

Oct. 30th, 2023

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Shelby Baker Lawton, OK

So far the company has been supportive and walking me through the process of what to expect for my financial freedom journey. It is nice knowing that I don’t have to go through this alone.

1 year ago

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Reply from Alleviate Financial Solutions

Shelby,

This is great news!

We are thrilled to hear that you had a great experience with our financial program. We understand that navigating a new program can be challenging, but we have a proven process in place to guide you towards financial freedom. If you ever have any questions or concerns during your journey, please don't hesitate to reach out to us. We appreciate your feedback and look forward to helping you achieve your financial goals.

Oct. 27th, 2023

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Mitch Duncan New York, NY

He did a fine job and was very kind. The call was identical to my call 30 days ago. It’s a little tedious to go through again but I understand it is required as part of the program.

1 year ago

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Reply from Alleviate Financial Solutions

Mitch, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Oct. 26th, 2023

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Kchamber1955

Ceecee was very helpful, patient, knowledgeable, informative and a pleasure to work with . She is a true asset to Alleviate Financial Solutions and I hope she gets a commendation for her fine work and professionalism.

1 year ago Edited January 10, 2024

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Oct. 23rd, 2023

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Angelo Alford Jackson, MS

I would like to thank Ms Maria V,, she really did a super good job helping me with the information I was looking for, she took her time and went over everything with me,, a really appreciate her help

1 year ago

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Reply from Alleviate Financial Solutions

Angelo,

Thank you very much for leaving a review!

We are thrilled to hear that our representative took the time to address your concerns with a great deal of patience and care. We truly appreciate your feedback and are pleased to have provided you with excellent service.

Oct. 18th, 2023

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Angel Flores Woodway, TX

I’m very happy with the service I was provided! The representative told me everything that I needed plus information that I was need to be aware of. I’m confident that Alleviate will help my overall financial goals.

1 year ago

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Reply from Alleviate Financial Solutions

Angel,

We're thrilled to hear that you had a positive experience with us!

By following our tried and tested process, we are confident that we can help you achieve the financial freedom that you deserve. We appreciate your trust in us and thank you for taking the time to leave a review.

Oct. 17th, 2023

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Shirelle Jordan

Rick was super awesome in providing all the information needed to succeed in the program. He made my husband and myself feel very comfortable and confident in what to expect and what needs to be done.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Shirelle.

Oct. 16th, 2023

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Francisco “Frank” Vasquez Weslaco, TX

I liked that Rick M took the time to alleviate all of my concerns and insecurities and reassured me of the process. He explained everything concisely and allowed me to interrupt him with my questions.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Francisco.

We're delighted to have provided great service and appreciate your feedback.

Oct. 16th, 2023

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Larry sumlin Huntsville, AL

I spoke with the Man today. He was such a pleased in person, very understandable, and great to talk to variable knowledgeable and stay on top of everything answer all my questions.

1 year ago

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Reply from Alleviate Financial Solutions

Larry,

We're delighted to hear of your great experience. Thank you so much for taking the time to leave a positive review!

Oct. 16th, 2023

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Michael MICHAEL Zamora Silver City, NM

Agent W was a great help! Alleviate should be proud to have people like him. Alleviate was the best investment for my situation. I highly recommend this company. They are great people!

1 year ago

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Reply from Alleviate Financial Solutions

Michael, Thank you so much for taking the time out of your day to leave a review and a glowing recommendation! We truly appreciate your business and feedback and we're delighted to hear that our rep was able to help you.

Oct. 2nd, 2023

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Rosa Arevalo El Monte, CA

I’d like to say Alleviate Financial Solutions representative, Felix G was great!! Took my matters into consideration and will continue to assist me. Very professional and helpful.

1 year ago

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Reply from Alleviate Financial Solutions

Rosa, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 29th, 2023

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Jeanette Camp Lubbock, TX

They have been efficient in helping me to overcome my great indebtedness without the hassle of dealing with credit card companies that continue to jack up the interest while insisting on "minimum" payments.

1 year ago Edited March 15, 2024

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Jeanette.

Sep. 29th, 2023

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Rick Howard MI

Ever since I started the program four months ago, I have been quite impressed by their company. Each month we go through a review of my account. They sincerely work with me and my interests in resolving my financial problem.

1 year ago

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Reply from Alleviate Financial Solutions

Welcome, Rick! Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and we are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Sep. 28th, 2023

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Babara Freeman LA

Julio was very personable and helpful. He explained everything very well and answered my questions. He went through the whole booklet with me and convinced me I was on the right track to financial freedom.

1 year ago

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Reply from Alleviate Financial Solutions

Welcome, Barbara!

Thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service. Thank you again for your support and for choosing our company.

Sep. 27th, 2023

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Bob West Palm Beach, FL

At first I was really excited for this program. I've been on it for about 6 months now, and I'm not sure that I made the best decision. I was struggling really bad, there was just to many bills, and my balances did not seem to be going down at all. But now my credit is destroyed, and they want you to take a loan after 6 months, but because I had to stop paying all my bills my credit fell so low that the loans being offered (by recommendation from alleviate) Have been denied. I'm not sure if my credit will ever recover from this.

1 year ago

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Reply from Alleviate Financial Solutions

Bob,

Thank you so much for taking the time to leave a review and share your feedback. We truly appreciate your honesty and openness about your experience with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

We would like to discuss your concerns, but unfortunately, we were unable to locate your account with the information provided in your review. If you could kindly send an email to reviews@alleviatefinancial.com with your contact information, we would be more than happy to give you a call to discuss and address your concerns. Thank you for your understanding and we really hope to hear from you soon.

Sep. 27th, 2023

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Fred Woodend Hemet, CA

Amanda thank you for your service and support and walk through “ you made it so comfortable and amazing personally you show through the phone!! Thank you once again you made my day “”

1 year ago

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Reply from Alleviate Financial Solutions

Fred, thank you so much for taking the time out of your day to leave a kind review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Betty Ranzy

Mr Jose D, was very helpful in correcting a problem before it became an error. Due to quick communication with me, he saved me money, and I’m very thankful. Your client, Betty Ranzy

1 year ago

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Reply from Alleviate Financial Solutions

Betty, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're thrilled to hear of your positive experience.

Sep. 26th, 2023

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Dorita Y Paul Los Angeles, CA

Spike with Account Manager Destiny, she provided all the details on my account. No hidden fees, one monthly payment and very open communication with client and customer. I already referred Alleviate to several people.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and for recognizing our rep for a job well done! It was so kind for you to share your experience, Dorita. Your feedback and referrals are greatly appreciated and we're delighted to have provided great service.

Sep. 20th, 2023

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Kennon Daus Paris, TX

The Alleviate folks are very thorough, considerate, and genuinely helpful in developing a debt relief program that both fits your needs and budget for a successful solution. Always there to answer questions about your plan.

1 year ago Edited November 20, 2023

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Reply from Alleviate Financial Solutions

Kennon, thank you so much for taking the time out of your day to leave a review! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 19th, 2023

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Rick Queen Salisbury, NC

They were very informative on the debt process they walked me through each step they made sure I had all the information to be able to contact them and exactly what to do when creditors are calling

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review, Rick! We greatly appreciate your feedback.

Sep. 15th, 2023

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Maria Guzman

Ottmar E was very knowledgeable and specific on all the information and review given to me for my case. He was very informative, professional and helpful. Thank you, Maria Guzman

1 year ago Edited September 27, 2023

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Reply from Alleviate Financial Solutions

Maria, thank you so much for your review and recognizing our rep on a job well done!

Sep. 15th, 2023

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Lori Roach Rutherfordton, NC

I have just started with them. They have been very nice friendly and helpful. They do not make you feel bad for being in the situation you are in. They are very in cougraging. They did send me this review, however, I was not made felt to do it.

1 year ago

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Reply from Alleviate Financial Solutions

Welcome, Lori! Thank you so much for your kind words. We understand how unpredictable life can be. We're grateful that you chose us to resolve your debts and we greatly appreciate your feedback.

Sep. 15th, 2023

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David Lohman Robert Lee, TX

The representative was quick, on point, clear, and concise. He covered all points without be excessive verbiage. He kept the conversation down to the minimum needed and not waste my time. Great job.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, David! We greatly appreciate you taking the time to review us and rate us 5 stars! Thank you also for recognizing our rep on a job well-done.

Sep. 14th, 2023

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Rosalyn Bolds Clinton Township, MI

Rick was very informative and helpful and made me feel very secure in helping me with my financial situation. He went above and beyond my expectations. He is AMAZING in his commitment to help anyway possible.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for your kind words, Rosalyn! We truly appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing our rep on a job well-done.

Sep. 14th, 2023

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Grizel Darwin San Antonio, TX

Allivate Financial Solutions Representative Maria R was very friendly, helpful, and patient while helping me set up my account. She reviewed and updated my account. I appreciate all she did during our call.

1 year ago

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Reply from Alleviate Financial Solutions

Grizel, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 5th, 2023

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Brina Morris Redding, CA

Michael was very informative and answered all my questions. He took the time needed to alleviate my concerns. He was professional polite and knowledgeable about the program. I feel much more comfortable after doing my monthly review with Michael.

1 year ago

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ATX91 Austin, TX

Alleviate, specifically working with Maria V has been great so far. I just enrolled in this program and I am hopeful it will work to get me out of financial hardship. Maria and others I have spoken to at Alleviate have been communicative and very thorough in their explanation of each step, what to expect, and timeline averages for results.

1 year ago

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Susan K Smith Boyne Falls, MI

Mr. Bill was very helpful when asking about the communication emails I was questioning. He was complete and with good explanations that I understood. He took good time and yet very thorough.

1 year ago

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Chad Goans Miami, FL

Everyone I have spoken to has been very helpful and very knowledgeable. If I miss their call and I call back and their is a long hold time automated system will save your place and they do call back in pretty quickly.

1 year ago

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Alleviate Washington, DC

Mrs. W was the best person that I have talk to in this company from day one. She listen to me to make sure that she understood and what ?? I need answer to and try her best to get me results. ALV-772879124

1 year ago

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Ginger Rivera TX

Hello this is Ginger and Raymond R Diana was very helpful professional knowledgeable patient attentive in helping us set up the portal for us to view our account Diane is amazing thank you for your help Diane

1 year ago

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terry bowser

I joined the program in August of 23 it is working for me it takes patience and prayers the staff is great the ones I have spoken with, I call every month after my draft and get my update.

1 year ago Edited April 4, 2024

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Susan Brongo Rochester, NY

Just started this program so far everyone that I have talked to have been very professional and have answered all my questions to my satisfaction. I will add more reviews as I go. I'm attempting to pay 12 cards and 2 loans With this program I should have everything paid off in 4 to 5 years, if I get approved for loan in 6 months

1 year ago

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Carla A. Granite Bay, CA

Rick M helped me out greatly with my first check in call and answered all my questions at the time. I am grateful for their company handling the frustrating job of negotiating with my creditors.

1 year ago

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Samuel Armenta Turlock, CA

He was awesome very easy to understand and helped me with all my questions and gave me a step by step on how to re-enter into my portal and was very patient with me ,Very professional!

1 year ago

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Joe Suarez

The service that I received was excellent and it eased my anxiety and mind that y’all’s company is an excellent asset to people like me and others . Great service thanks for y’all’s help .

1 year ago

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epati lilio (bucky) Anniston, AL

I liked the agent, same was very professional and courteous. Well informed about the company and my situation. He handled same expeditiously. Nothing to dislike. I am very appreciative.

1 year ago

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Aliz Meszesi Boston, MA

I’ve only had good interactions with this company and Rick M proved it can only get better! Great conversation, I felt reassured, safe and laughed a ton on top of it. Don’t stop doing what you’re doing!

1 year ago

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JB Newport, MI

Received a followup call from Mr. A in followup to written concerns I had made after talking with another company rep a few days ago. Mr. A patiently addressed my concerns & explained in detail what I needed answer to. He did an excellent job.

1 year ago

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gonzalo samaniego Corpus Christi, TX

Mr. Vidal G was very helpful and sharp on going through the welcome package that was offered to me. He explained everything that I needed to know how the company works. He did a great job.

1 year ago