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Alleviate Financial Solutions

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7.7

Overall Score

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Don Gallagher Phoenix, AZ

Rick was very personable and kept me at ease. He answered any questions or concerns I had in a complete and concise manner.

9 months ago

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Reply from Alleviate Financial Solutions

We're delighted that Rick put your mind at ease by concisely answering your questions. Thank you for sharing your positive experience, Don!

Feb. 15th, 2024

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Robert Pierson Indianapolis, IN

Amazing customer service. Her attitude and knowledge was the best ever. I will return when I'm finally stable because of Reagan.

9 months ago

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Reply from Alleviate Financial Solutions

We are thrilled that you received stellar service from Reagan and are heartened to know that her service may lead to your return! Thank you so much for your feedback, Robert. We truly appreciate it and wish you all the best.

Feb. 9th, 2024

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Jeffery Banta

I have been talking with my agent with AFS he answered all of my questions and gave me needed information about our partnership to get me debt free

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeffery. We're thrilled to hear about your positive experience and appreciate your feedback!

Jan. 31st, 2024

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Jackie Olson Phoenix, AZ

Ellen V has incredible customer service and treated me as if I was their only customer. I'm very grateful to have worked with her.

9 months ago

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Reply from Alleviate Financial Solutions

Jackie,

We appreciate you taking the time to review and recognize our representative, Ellen, for her excellent service. Thank you for sharing your positive experience with us!

Jan. 30th, 2024

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Brandy Brown Fort Wayne, IN

They're doing exactly what I expect. They explained everything in a way I understood and I'm on my way with their program.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Brandy. Your feedback is greatly appreciated!

Jan. 30th, 2024

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Elizabeth Macias

I like how Alleviate Financial customer service are so polite and offer to help with all my questions that I might have.

9 months ago

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Reply from Alleviate Financial Solutions

We appreciate your kind words and are happy to help. Thank you for sharing your positive experience, Elizabeth!

Jan. 30th, 2024

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Rachelle Jones

Rick was very friendly and helpful. He explained everything to me about where I was at with my case. I was very pleased with the call.

9 months ago

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Reply from Alleviate Financial Solutions

Rachelle,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Jan. 26th, 2024

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Jesse Yarbrough Ludington, MI

Great experience very helpful in explaining packet and very informative and pleasant and always ready to field any questions

9 months ago

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Reply from Alleviate Financial Solutions

Jesse, welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! Thank you so much for taking the time to share your thoughts with us. We are delighted to hear about your positive experience with our company.

Jan. 25th, 2024

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David Cha Pico Rivera, CA

The agents are very thorough with every step of the way. I will recommend this service to other people who are in same situation.

10 months ago

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Reply from Alleviate Financial Solutions

David,

Thank you for taking the time to share your positive experience with us! Your feedback means a lot to us, and we are happy to have assisted you. We also appreciate any referrals you may send our way.

Jan. 24th, 2024

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Jacqueline Evans Vincennes, IN

Richelle was Great. Walked me through the welcome answered my questions to her and listen to me speak of my condemns and life

10 months ago

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Reply from Alleviate Financial Solutions

Jacqueline,

We appreciate you taking the time to review and recognize our representative for her excellent service. Thank you for sharing your positive experience with us!

Jan. 19th, 2024

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Beverly Shelton Indianapolis, IN

Maria was kind, courteous, knowledgeable and very reassuring during the initial process. I am happy she was the person to help me with this process.

10 months ago

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Reply from Alleviate Financial Solutions

Beverly,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep took the time to handle your case with great patience and care. Thank you for the feedback.

Jan. 15th, 2024

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Teandrea Rowell

Ric was excellent in welcoming me to the company, answering all my questions, and assuring me I can attain debt freedom. Thank you!

10 months ago

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Reply from Alleviate Financial Solutions

Teandrea, welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! Thank you so much for taking the time to share your thoughts with us. We are delighted to hear about your positive experience with Ric and appreciate your feedback.

Jan. 11th, 2024

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Makiz Labaco

Amazing service received from Ms. Elizabeth W from Alleviate Financial Solutions. She was so helpful, polite, respectful, and very professional.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Makiz! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 11th, 2024

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Jo Anna Bales Crawfordsville, IN

Hannah was very friendly and helpful and also patient during our conversation. She was also knowledgeable and kind, a pleasure to talk to.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave such a wonderful review, Jo Anna! We greatly appreciate your kind words and are delighted to hear about your positive experience with Hannah. We will surely pass this along to her.

Jan. 11th, 2024

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katrina spade Phoenix, AZ

Maria was great, took the time to answer my questions and made it as quick and painless as possible. I look forward to working with this company.

10 months ago

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Reply from Alleviate Financial Solutions

We're happy to assist and excited to join you on your journey towards a prosperous financial future. Thank you for your review, Katrina. We sincerely appreciate it!

Jan. 9th, 2024

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Ruben grant III Philadelphia, PA

My experience was and has been awesome! You've assisted me in the long term and now under the greatest pressure. Thank you so much

10 months ago

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Reply from Alleviate Financial Solutions

Ruben,

Thank you for sharing your wonderful experience with us! We're so glad to be of help and appreciate your feedback greatly.

Jan. 9th, 2024

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James Badasci Ramona, CA

I spoke with Rick M at length. He was very knowledgeable and understanding. He happily answered all my questions very clearly. Nice guy.

10 months ago

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Reply from Alleviate Financial Solutions

James, Thank you for sharing your feedback with us. We are thrilled to hear about your wonderful experience and appreciate your valuable feedback.

Jan. 8th, 2024

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jade Morgan Oxford, MS

I like how everyone communicates clearly and they have a wonderful attitude. Very explanatory for any questions or concerns you may have.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you, Jade. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Jan. 8th, 2024

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Kaylie Steele Bloomfield, NM

Ariana welcomed me into the program and was extremely knowledgeable and quick giving me answers needed. I haven't had a bad experience yet!

10 months ago

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Reply from Alleviate Financial Solutions

Kaylie, we are thrilled to hear that your experience with us has been great so far! Please get in touch with us if you have any questions or concerns on your journey. We value your support and appreciate you choosing our company. Thank you!

Jan. 4th, 2024

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Sonal S

Michael L was very attentive, helpful and professional. Reviewed my account thoroughly and made sure all my questions were answered. Thank you.

10 months ago

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Reply from Alleviate Financial Solutions

Sonal,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are delighted to hear about your positive experience with us.

Jan. 4th, 2024

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Darren Facen Florissant, MO

Elizabeth you did. A great job going over everything with me , and I appreciate you and look forward to speaking with you in the future. Thank you very much.

10 months ago

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Reply from Alleviate Financial Solutions

Darren, I am so glad to know that you had a positive experience with our representative and that you found our service great! Thank you for taking the time to share your feedback by leaving a review. We genuinely appreciate it.

Jan. 3rd, 2024

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Ulises Ortiz

Felix was very helpful! He really explained well how we are moving and the updates we’re getting from him are always great!

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your wonderful experience with us, Ulises! We appreciate your feedback and are glad to assist you.

Jan. 2nd, 2024

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Meghann Penzes Gilroy, CA

Ariana was very knowledgeable and helpful during the whole process. I am very grateful for her expertise and professionalism.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Meghann.

Dec. 15th, 2023

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Leticia Brito Orange, CA

Sarah was able accomplish all my request while on the phone and was very helpful and answered all my questions and concerns!

11 months ago

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Reply from Alleviate Financial Solutions

Leticia,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. If you have any questions or concerns while on your journey, please don't hesitate to contact us.

Dec. 13th, 2023

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christiani M Vialva

Very interesting and encouraging experience, talking with you about the situation. Your help is highly appreciated, keep up the great work.

11 months ago Edited April 22, 2024

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Reply from Alleviate Financial Solutions

We're delighted to hear about your fantastic experience with our service, Christiani! Thank you so much for taking the time to leave a review. We greatly appreciate your feedback and look forward to getting more results.

Dec. 19th, 2023

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Deb G

I’m an active client. My only negative comment I can make is with the agency’s policies. Otherwise Diamond was very knowledgeable, helpful, and accommodative.

11 months ago

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Reply from Alleviate Financial Solutions

Deb, we appreciate your feedback and are glad to know of your great experience with our representative. Thank you for taking the time to leave a review!

Dec. 6th, 2023

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Fowler Hata Edmond, OK

Stuart was professional and helpful on the phone when I called in for an update on my account. He answered all of my questions and was courteous.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the excellent service provided by our representative, Fowler! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Dec. 5th, 2023

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Héctor Fabián Garrido Guevara Okmulgee, OK

I talked to jorge A several times already and my problem was kind of specific and difficult for me but thanks to his help it was a little easier and straight forward

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Hector. Your feedback is greatly appreciated!

Nov. 20th, 2023

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Tabatha Gonzalez Tulsa, OK

Ana A helped me with understanding my welcome package. She did a very good job in going into detail about the package and gave great responses to my questions.

1 year ago

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Reply from Alleviate Financial Solutions

We are thrilled that our rep addressed your questions and provided you with a positive experience!

Thank you for taking the time to share your feedback with us, Tabatha. Your feedback is valuable to us, and we are happy to welcome you to the Alleviate family. Congratulations on taking the first step towards achieving financial stability!

Nov. 20th, 2023

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Norma A Mercado Serafin WA

Very helpful, well explained and informative about all the process during the program, they were aware of everything and answer all my questions and concerns.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Norma! We appreciate your kind words and are happy to hear that our rep took the time to address your concerns with great patience and care. Thank you again for your support and for choosing our company.

Nov. 20th, 2023

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J Varnado Los Angeles, CA

This would be the second time Jaqueline has helped me and same as before, she was extremely helpful and professional. She went over and beyond helping me with my request.

1 year ago Edited November 27, 2023

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Reply from Alleviate Financial Solutions

We are thrilled to hear about your fantastic experience with our representative! Thank you for taking the time to share your feedback.

Nov. 15th, 2023

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Naomi Allen Morganfield, KY

He was very patience and understanding. He didn't get frustrated by my asking repeated questions . He made sure I understood everything before he finished the call..

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts with us, Naomi! We appreciate your kind words and are pleased to hear that our representative addressed your questions with great patience and care. Thank you for your support and for choosing our company.

Nov. 13th, 2023

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Charles G Moore Brooklyn, NY

I appreciate Ms Nicole T taking the time to be precise in explaining everything about the program. She was very pleasant and courteous throughout the session. I definitely look foward to speaking with her in the future.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative, Charles! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Nov. 8th, 2023

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Karen Walmsley Smithfield, NC

Ellen was able to help me with all my questions. She made the process of my account review easy and painless. She was very professional and knowledgeable.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a well-done job! It was so kind of you to share your experience, Karen.

Nov. 6th, 2023

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Tenah Glover Taylor, MI

Thirty days into the program a bit nervous however Diamond B. eased my anxiety. The only reason I did not rate 5 stars is because I did not receive some initial correspondence . All was corrected within one call. -Thank You

1 year ago

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Reply from Alleviate Financial Solutions

Tenah,

We're so glad that our rep was able to ease your anxiety!

We understand that navigating a new program can be challenging, but we have a proven process to guide you toward financial freedom. If you ever have any questions or concerns, please don't hesitate to reach out to us. We appreciate your feedback and look forward to helping you achieve your financial goals.

Nov. 3rd, 2023

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Cynthia Capuano

Although I've just started with this company, they have been very helpful and thorough. Always ready to answer your question and give peace of mind. Thanks

1 year ago

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Reply from Alleviate Financial Solutions

Hi Cynthia,

I just wanted to take a moment to thank you for your valuable feedback! Your kind words mean a lot to us and we're pleased to hear that you had a positive experience with our service.

If you ever have any questions or concerns during your journey with us, please don't hesitate to reach out to us. We're always here to help and support you.

Thanks again for leaving us a review and for sharing your experience. We truly appreciate it!

Nov. 2nd, 2023

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Robert Seylhouwer Port Charlotte, FL

Excellent communication which helps me understand the entire process. Regular phone conversations keep me informed. Progress has been made in less than 3 months.

1 year ago

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Reply from Alleviate Financial Solutions

Robert,

We are delighted with the progress you have made thus far and appreciate the value you find in our periodic calls. Thank you so much for sharing your positive experience with us by leaving a review.

Nov. 2nd, 2023

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Bill Masters

My representative Vidal G was very professional and he explained the program in detail. Thank you Vidal. I look forward to my relationship with Alieviate.

1 year ago

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Reply from Alleviate Financial Solutions

Bill, Thank you for sharing your feedback and leaving a positive review! We are glad you chose our services to help you overcome your debt and gain financial freedom. We look forward to participating in your journey toward a bright financial future.

Oct. 23rd, 2023

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Cathy Shaw Indianapolis, IN

The person that called me to review my contract was very polite and helpful. I had a couple of questions that he was able to answer. I haven't started receiving any actual services

1 year ago

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Reply from Alleviate Financial Solutions

Hi Cathy,

I want to take a moment to welcome you to the Alleviate family and congratulate you on taking the first step toward financial stability! It's great to hear that your experience with us has been positive.

Since you just enrolled, we have yet to obtain a settlement. Please be patient and allow the program to take its natural course. If you have any questions or concerns, don't hesitate to call us. We're always here to help and address any issues you may have.

Thank you for sharing your thoughts and choosing our company to resolve your debt. We appreciate your feedback!

Oct. 16th, 2023

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William Burkholder Roseville, CA

I am a new member to Alleviate Financial Solutions and Ana was very polite and knowledgeable. She explained everything to me and made me feel at ease.

1 year ago

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Reply from Alleviate Financial Solutions

William, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability!

We're delighted you're feeling at ease about the program. Should you ever have any concerns or questions, please feel free to give us a call so we can address them.

Thank you so much for taking the time out of your day to share your thoughts!

Oct. 13th, 2023

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Tammy Danger Alpharetta, GA

Jorge A. Was great to work with. My experience with the company so far has overall been positive. Things were not always clearly explained or understood in the beginning, but now I know what questions to ask and it is going better.

1 year ago

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Reply from Alleviate Financial Solutions

Tammy,

Thank you so much for taking the time to leave a review and share your feedback. We truly appreciate your honesty and openness about your experience with us. We apologize for any inconvenience caused. We're glad to hear that, overall, your experience has been positive.

Oct. 13th, 2023

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David Smith St Louis, MO

Very helpful patient and explained things to me perfectly and I understood what she was telling me and she understood my situation very helpful thank you very much

1 year ago

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Reply from Alleviate Financial Solutions

David, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 2nd, 2023

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Marlin D Richey Edinburg, TX

Jay was very thorough going over my account. He was respectful and knowledgeable. He was also direct and used diction that was understandable to me. Thanks

1 year ago

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Reply from Alleviate Financial Solutions

Marlin,

Thank you so much for sharing your honest thoughts and recognizing our rep for a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 29th, 2023

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Mcoff

Joarsy R was very considerate & helpful. I was very comfortable speaking with him. He answered any questions I had & provided me with lots of additional information.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Sep. 27th, 2023

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Oluchi Houston, TX

I was so pleased with the service I received from Ana A she went beyond and above to help me.the customer service was excellent.Thank you so much Ana A for your help

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind for you to share your experience, Oluchi. Your feedback is greatly appreciated and we're delighted to have provided excellent service.

Sep. 27th, 2023

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Barbara Byrons Hill TX

The company keeps in touch at least once a month an are very informative, they keep me updated on my progress with the different creditors they are just overall pretty good so far.🤗

1 year ago

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Reply from Alleviate Financial Solutions

Barbara,

Thank you so much for taking the time out of your day to leave a review! Your feedback is greatly appreciated.

Sep. 27th, 2023

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Thelbert Hay Odenton, MD

Very competent help with my questions. Carefully walked me through every step for the application with understandable answers to my every question. Amazing help!

1 year ago

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Reply from Alleviate Financial Solutions

Thelbert, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Dee Reitman Santa Cruz, CA

Michael was very patient and very thorough and explained everything from how the program works, to my responsibilities. I really appreciate his diligence and patience.

1 year ago

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Reply from Alleviate Financial Solutions

Dee, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Emma Staton Alexandria, VA

I like Astrid’s warm sincere personality. She very polite and courteous and listened to my concerns. I knew she would follow through on what we discussed about my account

1 year ago

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Reply from Alleviate Financial Solutions

Emma, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Roberto Carrillo Pharr, TX

I have been working with you all for several years now, and you have been a great help and it seams like I’m a couple of months from graduating from the program

1 year ago

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Reply from Alleviate Financial Solutions

Roberto, congratulations on all the progress you've made so far! Thank you so much for taking the time out of your day to share your thoughts and review! We greatly appreciate your feedback.

Sep. 19th, 2023