Name: Alleviate Financial Solutions
Rating: 4.9

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Patti Kirk Fresno, CA

The customer service is very good. They will help you understand your account and all the fees until it makes sense to you. My customer service rep was very friendly and help me understand my account fully.

1 year ago Edited September 12, 2023

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Tracy Miser Kansas City, MO

My experience working with Joarsy was Very reassuring. I feel better about my situation knowing that I have people on my side to help . Thank you so much .

1 year ago

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Naomi Johnson Springfield, MA

You took the time to call back to see if you can help me. Some of the questions ask, I really don't know if my answer was right because my memory is not that great

1 year ago Edited November 3, 2023

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Kathleen Glover Dallas, TX

Arianna was super! No matter what my question, she answered it. She was so patient even when I interrupted. She explained things I didn't understand. Better than anyone I spoke to so far.

1 year ago Edited November 2, 2023

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Lois Brooks Upper Marlboro, MD

Their follow up has been excellent so far. Christian in Cust support was very patient when answering my questions and explaining my options regarding creditor calls.

1 year ago

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Barbara Carroll Houston, TX

I just needed help, my debt was overflowing. They have settled 5 debts for me. I still have a long time to pay for it. At least I not being charged interest.

1 year ago Edited December 6, 2023

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Amina Auditore Houston, TX

Ana was very knowledgeable and answered all of my questions, accommodating to each one of them! The process and people have been a pleasant experience without difficulty.

1 year ago

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Cassie Powers Houston, TX

I appreciated the representative's patience and respect to remain neutral and professional and not judgemental about my financial condition. Gratitude

1 year ago

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Timothy Bost Magalia, CA

I'm just starting out with my account and process but so far I hope to be on track and have appreciated the help and concerns with my situation and hope for a successful future

1 year ago

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Roland Stimpson Hudson Falls, NY

Astroid, was very nice to talk to on the phone about my situation. Very pleasant and professional with me and also customer service too. Thank you Roland s.

2 years ago

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Lynette Gibson Mooresville, NC

Astrid F was very helpful. I didn't fully understand when the settlement offers would begin and she made it very clear. I appreciate her politeness and patience.

2 years ago

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Tracy Kreiple Glasgow, KY

Rick was very patient and understanding. He helped me update several items on my account and took the time to talk to me like I was a person not just a number

2 years ago

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Dawn Thomas Charlotte, NC

Julio C Was very patient with me. He took the time to go over the program with me and help me understand some of the things I had a misunderstanding about.

2 years ago

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Courtney Walker Dallas, TX

I spoke to Astrid F with Alleviate Financial Solutions yesterday evening, and she got me up to speed on my monthly review. Super friendly and everything went great.

2 years ago Edited November 8, 2023

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Cindy Wilkins Meridian, MS

Easy, confidential, and great customer service! Out of seven accounts they have negotiated and settled six and are working on the last one. Highly recommend this company!

2 years ago

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Diane Calvitt Brookhaven, MS

Josh was very informative and very polite.. he answered all my question I had quickly and clearly.. I recommend him as an excellent employee if your business..

2 years ago

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Amaya Jones Elizabeth City, NC

Very kind customer service, ensures you understand what you are signing up for, able to answer any questions you may have. Omar was very helpful during the entire process.

2 years ago

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norma Queens, NY

Maria is very thorough going over the pocket and explaining very well page by page , and easy to follow. She allows me to ask questions and give answer right away

2 years ago

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Ronald Lewis Modesto, CA

The representative was patient, thorough, and professional. She answered my questions and concerns. She was willing to wait as I looked for documents.

2 years ago

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C. Marie Copeland Cypress, TX

Andrea was very helpful! She showed knowledge of the company processes. She was very patient when answering all my questions. She was very professional!

2 years ago

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R. Veronica Medrano Sacramento, CA

Andrés was very professional and detailed and answering all my questions regarding my Alleviate financial Solutions account. He explained everything in details.

2 years ago

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mary mendez New York, NY

Joarsy D was real easy to understand and to explain what I needed to know I will try to call tomorrow to check if my statement go through thank Joarsy

2 years ago

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Arthur Williams Asheville, NC

I am giving it 4 stars, because there was a small breakdown, in communication, but Charlie was patient and we worked thru it. I appreciate your patience. Alleviate is get help me get out of debt.

2 years ago

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Leo Rodriguez Kissimmee, FL

Excellent service and excellent Staff, thanks Alleviate Financial Solutions for everything that your agency do for the people struggling out here. 🙏

2 years ago Edited June 30, 2023

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Kim Owens IL

Amanda was very informative and helpful. She explained everything thoroughly and was willing to answer any questions. Under the circumstances, she made the phone call easy!

2 years ago

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Dwayne Osborn Tonopah, AZ

Andrea worked with me today may 12 2023. She was very helpful, knowledgeable an informative. An listened an answered my questions. Great customer service

2 years ago

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Kim Laws Middlesboro, KY

Josemanuel was very helpful with my account. He is very nice, polite and doesn't care to help out. I would recommend this company to anyone looking to find help with debt.

2 years ago

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April Daniels Abingdon, MD

Joseph was awesome! He helped with my concerns and addressed them with professionalism, understanding, and caring. Highly recommend him for any future inquiries.

2 years ago

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Cesar Rivera Pine Plains, NY

Julio B explained to me how Alleviate Financial will help me with great expertise and answered all my questions in a timely manner very professionally

2 years ago

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Wendy Bennett Toney, AL

Charlie was very professional and compassionate. He helped me with my situation and was very courteous. I highly recommend Alleviate Financial Solutions.

2 years ago

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cindy pham Louisville, KY

Manager Andrea is very friendly and great explaining in communication skills! She let me interrupt and make sure I have questions to ask that I need for answers!

2 years ago Edited August 14, 2023

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Angelika Miner Owensboro, KY

Amanda was very kind and very knowledgeable about her job. She guided me through the process and always asked if I had questions . She was very helpful!

2 years ago

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Jazmine Pattison Albuquerque, NM

I like that the account managers with alleviate are understanding of their customers personal financial situations and that it is not a comfortable situation to be in.

2 years ago

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Rondall Short Brazil, IN

Easy to work with, as just recently John A helped me in updating some information that was time sensitive. John is typical of the great service I've experienced at Alleviate.

2 years ago Edited May 10, 2023

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Patricia Shuler New York, NY

So far I am very please with everything my question was clearly answered my concern was answered I feel more comfortable with everything. Thank you so much!

2 years ago

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Kitty Boehl Spartanburg, SC

My experience today was fantastic. Mabel helped me with all my questions, and made me feel less stressed. She was friendly and I felt very comfortable talking with her.

2 years ago Edited July 14, 2023

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Robin_ Summer

Just starting the process so I'm a new client. So far the process is going very well. I appreciate the most that I can logon to the client portal and monitor my progress.

2 years ago

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Lynette Boyer McAllen, TX

Very nice and polite. They explain everything to you in layman’s terms, they make sure you understand what is happening and what is going to happen.

2 years ago

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Gerrie Carson Madera, CA

Was explained in detail answered my questions. He was very patient with me. This means a lot when you have someone that is concerned and has a volume that is understanding

2 years ago

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Christy Wandover Tucson, AZ

Alleviate staff are always fantastic to work with. They are patient and always clear about accounts and expectations. It was a great decision to work with them.

2 years ago

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Karen H Lancaster, CA

After waiting on number 24 in line I got Johnathan he is a Jewel, he understood exactly what I needed and he handled my situation with ease and no stress, Thankyou Jonathan P

2 years ago Edited March 2, 2023

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Diane Los Angeles, CA

I really appreciate Jay helping me and getting back to me he was very helpful on solving my problem thanks again Jay we need more customers service like him Diane

2 years ago

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Stuart Moore Charlotte, NC

JOARSY D WAS VERY PLEASANT AND HELPFUL. HE WAS GREAT AT EXPLAINING THE PROGRAM AND ASNWERING ALL THE QUESTIONS THAT CAME UP. HE IS VERY KNOWLEDGABLE AND CONSCIENTIOUS.

2 years ago

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Steve Renfro St Louis, MO

Very detailed and have communicated very clearly to me what the process is, what to expect and what my part is to make this a successful debt relief program.

2 years ago

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Alvin Luster Shreveport, LA

Amanda A is very knowledgeable and smart. Knowing the job is key. Answering all questions. Never wavered. Great customer service. Love this Representative. 💕

2 years ago

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SHAN MERTINS Claremore, OK

The company was very diligent to settle my credit card debt. I paid the debt off in 4 years. It would have taken 25-30 years to payoff the credit cards. Job Well Done

2 years ago

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Scott McMichael Woodstock, VA

Not completely satisfied with the offer up front to consolidate a loan and pay-off all included debts. I have been paying now 12 months without a problem and still no offer to complete the loan with you.

2 years ago

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Victor Valdez El Paso, TX

Andrea was very professional and knowledgeable of my account and covered everything that I needed to know. I felt satisfied with her call and professionalism.

2 years ago

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JHarris Lebanon, TN

I have been using them since Jan 2020. They continue to be helpful and quick to respond to my requests/needs. I expect continued good relations for another 2 years.

2 years ago

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Kobey Mortenson Norfolk, NE

Always very kind and helpful. It was a great pleasure speaking with Maria R today. She helped me a great deal - I was finally able to get on the client portal... Wonderful!!!

2 years ago