Name: Alleviate Financial Solutions
Rating: 4.9

star star star star star

Alvin Luster Shreveport, LA

Amanda A is very knowledgeable and smart. Knowing the job is key. Answering all questions. Never wavered. Great customer service. Love this Representative. 💕

2 years ago

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SHAN MERTINS Claremore, OK

The company was very diligent to settle my credit card debt. I paid the debt off in 4 years. It would have taken 25-30 years to payoff the credit cards. Job Well Done

2 years ago

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Scott McMichael Woodstock, VA

Not completely satisfied with the offer up front to consolidate a loan and pay-off all included debts. I have been paying now 12 months without a problem and still no offer to complete the loan with you.

2 years ago

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Victor Valdez El Paso, TX

Andrea was very professional and knowledgeable of my account and covered everything that I needed to know. I felt satisfied with her call and professionalism.

2 years ago

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JHarris Lebanon, TN

I have been using them since Jan 2020. They continue to be helpful and quick to respond to my requests/needs. I expect continued good relations for another 2 years.

2 years ago

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Kobey Mortenson Norfolk, NE

Always very kind and helpful. It was a great pleasure speaking with Maria R today. She helped me a great deal - I was finally able to get on the client portal... Wonderful!!!

2 years ago

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Claudia Branum Houston, TX

The staff works hard at reviewing information. The system that I was told would be in place after 6 months has not been what they said it would be. But the staff is friendly and curtious.

2 years ago

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Lolita Johnson St Louis, MO

They help me get my bills together to help me pay them on time they explain the program to me letting me know how it worked and made sure that I knew what they were talking about

2 years ago

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amanda hoskins Fair Oaks, CA

I spoke with a representative Omar, and he was very friendly and efficient. I was pleased with the time he took to ask if I had any questions and he made sure I understood what was going on.

2 years ago

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Juanits Sanders Detroit, MI

I like the fact that Jorge was patient and pleasant with his conversation with me. He answered all my questions and pleasantly supplied the information I wanted.

2 years ago

Reply from Alleviate Financial Solutions

We are happy to hear you are having a good experience. We look forward to continuing to provide excellent customer service!

Dec. 28th, 2022

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ivonne lara Fayetteville, NC

I really like that she was professional, personable and very accommodating. I really enjoy that I get to talk to somebody at this company, not a machine.

2 years ago Edited December 16, 2022

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gensan f San Francisco, CA

nothing to dislike about Vidal G's customer service. He was very very patient and very very helpful. To be clear he was really outstanding. Great person to work with

3 years ago

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kay morris Sacramento, CA

They are helping me to alleviate my debts plus helping me to overcome my financial hardship at this time. The team is great to work with making this process so easy.

3 years ago

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Alison Lubbock, TX

They work within what I can actually afford to pay and plus I have final say about the settlements they negotiate. They also deal with all the companies for me.

3 years ago

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Imogene Matthews IL

Mr. G help me with my account and answered all of my questions. He was very helpful and polite. Thanks for everything that you do to alleviate stress.

3 years ago

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Griselda Ocampo Temple, TX

Oscar and Julian have done a very good job of communicating the process of how this program works. I just started, so far, it's been a positive experience.

3 years ago

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Song Tulsa, OK

It was a honor to finish out my settlement offer with Josseline P. She was able to look at my account and made sure things are in order and gave me suggestions.

3 years ago Edited November 1, 2022

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Fredrick Samuel Asheboro, NC

Excellent customer service she was knowledgeable about my case and was able to answer all the questions I had in a way that I understood and was comfortable after speaking with her

3 years ago

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Vincent C (KingDoTheVooDew) Lubbock, TX

They keep in touch with me and explain everything in great detail. Which means they live up to their name by alleviate any worries, doubts or fears about the process.

3 years ago

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Judy Henshaw Rochester, NY

I just spoke to a young lady regarding my account and she is extremely professional and that is the first profession conversation with Alleviate ever 😊😊😊

3 years ago

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Eric Alexander Charlotte, NC

Alleviate has really gave me a peace of mind helping me to consolidate my high interest loans I've been on disability due to surgery an I really needed them

3 years ago

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Davey Atkinson Valley Center, CA

So far they have been very helpful and informative as I have just started the process I have not complaints everyone has been friendly and professional

3 years ago

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RJ Maynard, MA

AFS has been great to work with and help me resolve my debt issues. Their representatives like Marcos are always courtesy and professional. Appreciated!

3 years ago

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Craig C. Brandon, MS

Took a bad problem and organized, got a plan and help you work your way through it in a very professional way. You heard from them at least once a month. Never judgemental

3 years ago Edited November 8, 2022

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Kevin Watson Baltimore, MD

Experience was really Simple and Easy. Mike explained very clear and precise. Most Importantly. I just have to do my part. Alleviate will do the rest

3 years ago

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Ed Adams

You can actually talk to someone when you call

3 months ago

Reply from Alleviate Financial Solutions

Thanks for sharing, Ed!

We're thrilled you've always been able to connect with a live representative when you've needed it and are always just a call away if anything else pops up!

Aug. 27th, 2025

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Joann Edwards

Giselle was very professional, friendly and answered all my questions.

4 months ago

Reply from Alleviate Financial Solutions

SO happy she was there for you today, Joann! Thanks so much for sharing.

Jul. 23rd, 2025

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AtcheS

Merly V deserves a recognition and merit raise due to her great customer service!

7 months ago

Reply from Alleviate Financial Solutions

We LOVE hearing this!

Merly truly goes above and beyond for our clients, and we're thrilled you felt that care. We will make sure to share your feedback with her and the rest of our team.

Apr. 15th, 2025

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Linda S

Joarsy was very helpful with my account needs. He was very professional and knowledgeable. Thank You Joarsy!!

10 months ago Edited February 27, 2025

Reply from Alleviate Financial Solutions

Thanks so much for taking the time to share your experience with us, Linda!

We're so happy Andi took fantastic care of you and your request and greatly appreciate your feedback.

Thanks for reaching out and trusting us with your debt relief needs.

Feb. 5th, 2025

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Roger Blasini

To be honest, Andrea is Amazing, she addresses all my concerns and makes me feel comfortable during this process.

10 months ago

Reply from Alleviate Financial Solutions

We're so happy to hear that Andrea has been such a great support throughout this process! Thank you, Robert, for reaching out and sharing your experience with us. We truly appreciate it!

Jan. 29th, 2025

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Nelson Ayala

At first I was a little afraid but as they where educating me I feel confident that they were good people

10 months ago

Reply from Alleviate Financial Solutions

Nelson,

We totally understand that joining a new financial program can be a bit daunting, so we want to say a huge thank you for trusting us during this challenging time. We're thrilled to hear you feel confident in our program after chatting with one of our awesome account managers! Just know that we’re here to support you every step of the way.

If you have any questions or if anything comes up, don’t hesitate to reach out. We’re always here to help, and we really appreciate your review!

Jan. 28th, 2025

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Aaron Tucker

Rick was great he was the only person able to help. All of the other agents made me feel like I was being scammed. Rick M definitely deserves 5 stars.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for reaching out and sharing your feedback with us, Aaron.

We sincerely regret any disappointment you experienced with our team and appreciate you bringing this to our attention. While we're pleased to hear that Rick provided a positive experience, we are eager to investigate the matter further on your behalf. Unfortunately, the username provided in this review does not match our records. Kindly email your contact details to reviews@alleviatefinancial.com along with any additional feedback you believe may be helpful. This will allow our management team to review your case thoroughly and follow up accordingly.

We apologize once again for any inconvenience and look forward to connecting with you soon.

Jan. 17th, 2025

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Erika paynecowans

Very friendly, explained thing about my account. Overall I felt very comfortable talking on the phone.☺️

11 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Erika! We are thrilled to have provided you with a positive and comfortable experience. We look forward to our next interaction and truly appreciate your positive feedback. 😄

Jan. 3rd, 2025

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Kimberly Stubberfield

Consistent with their brand. They work fast, starting the Debt settlement and working fast in negotiations. Always available to answer questions and concerns.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for sharing your thoughts with us, Kimberly. We greatly appreciate your kind words and are thrilled that we’ve been able to provide the support you need and meet your expectations.

We will be here to support you along the way, so please don’t hesitate to reach out if you need anything.

Nov. 20th, 2024

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Mundo

Nicolai Anne Cortez, was very professional and answered all our question in a professional manner. A very respectful lady.

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled Nicolai provided a fantastic experience and addressed all your questions!

We will be here if you need anything and will pass along your feedback to her and the rest of our team.

Thank you for sharing your experience, Mundo!

Nov. 15th, 2024

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Glynda Boyd

The registration process has been seamless. The representative is knowledgeable, which has given me a sense of comfort in becoming debt free.

1 year ago

Reply from Alleviate Financial Solutions

Glynda,

Thank you for taking the time to share your thoughts with us! We’re so thrilled to be part of your journey toward a debt-free future, and we’re so glad that the onboarding process went smoothly and that our representative was able to bring you some relief.

We’re here to support you every step of the way, from your first settlements to any updates and everything in between. If you ever need anything, please don’t hesitate to reach out. We’re always here to help!

Nov. 11th, 2024

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Paula Jarrett

Ricardo M. was very polite, warm, friendly and made our conversation feel comfortable and efficient. He is an excellent representative,.

1 year ago

Reply from Alleviate Financial Solutions

How thoughtful of you to leave a review about Ricardo!

We always aim to create a positive and comfortable experience, and we’re so happy to hear that he was able to do just that for you.

Thank you so much for taking the time to share your thoughts, Paula. It truly means a lot to us, and we can’t wait to pass along your kind words to Ricardo and the rest of our team!

Nov. 7th, 2024

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Lucy Stirnkorb

Cheryl was extremely personable, polite, courteous and professional. She answered my questions and gave me all my information.

1 year ago

Reply from Alleviate Financial Solutions

Lucy,

Thank you so much for sharing your experience with us! We’re delighted that Cheryl made such a positive impact, ensuring all your questions were answered and leaving you feeling well taken care of.

We're here for you every step of the way, so please don’t hesitate to reach out if you need anything.

Nov. 4th, 2024

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Rodrigo Torres

Sara B thank you so much , Cassandra and Tatiana you were great to work with also! Sending you clients Great customer service

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled our team delivered excellent service and are always here if you need anything, Rodrigo! Thank you for taking the time to share your thoughts with us.

Oct. 29th, 2024

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Wilma Jordan

Just started working with the company this will be my second up date call so far I like hope everything will turn out to be a success. Thank you.

1 year ago

Reply from Alleviate Financial Solutions

Wilma,

We're so thrilled to welcome you to the Alleviate family and are glad you're satisfied so far! We're excited to embark on this journey together and can't wait to see what will achieve. 😄

We will be here every step of the way, from your first settlement to updates and everything in between. Please feel free to give us a call if you need anything.

Oct. 24th, 2024

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amelia fuentes

Peter B. was a great help in fixing an important issue. He was efficient, knowledgeable, and made the process easy. Highly recommend!

1 year ago

Reply from Alleviate Financial Solutions

Amelia,

We're so glad that you found Peter helpful in making the process smooth and efficiently resolving the issue. Thank you so very much for your kind words and recommendation!

We can't wait to connect again and are here if you need anything.

Oct. 21st, 2024

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Christy Slootmaker

I'm actually seeing results!! Im so excited to be omw to debt free. Thank you alleviate debt and all of your fantastic hard working employees!!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Christy! We're thrilled you're seeing results and can't wait to see what else we can accomplish together.

We appreciate your kind words and are always happy to help!

Oct. 17th, 2024

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Laura

The ear of which everything was handled for me. Everything was explained in detail and what I needed to do. Excellent service.

1 year ago

Reply from Alleviate Financial Solutions

Laura,

Thank you so much for your kind words! We strive to deliver excellent service and are delighted this has been your experience. We appreciate your feedback and are here if you need anything.

Oct. 14th, 2024

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Ramon Pedrosa

I highly recommend you for a job well done! Thank you for your clear explanations and your generous time clarifying my financial issues!

1 year ago

Reply from Alleviate Financial Solutions

Ramon,

Thank you for taking the time to share your positive experience and recommendation! We're delighted our representative took the time to explain everything with clarity and appreciate your feedback.

Oct. 9th, 2024

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Ricardo A Lucchino Jr

Ricardo did a fantastic job. He was very helpful and knowledgeable. I appreciated his help. I Look forward to talking to him again. Thanks !!!!

1 year ago

Reply from Alleviate Financial Solutions

Thank you very much for taking the time to share your fantastic experience with us, Ricardo!

We're so happy Ricardo took great care of you and we are always here for further assistance if needed.

We can't wait to connect again.

Oct. 7th, 2024

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Charles Hud Rannenberg

Seems like everyone works together to take very good care of the clients. Sara Burnette is a great role model ambassador for the company.

1 year ago

Reply from Alleviate Financial Solutions

We aim to deliver top-notch care and service to all our clients and are thrilled that Sara reflected this! Your feedback is genuinely appreciated and will be shared with the team. Thank you so very much for sharing.

Sep. 17th, 2024

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EDEL PARAMO

Mr. JOARSY D.provided me with an excellent customer service. He clarified all my Doubs and update my information. Great job. Thank you so much.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your wonderful experience with us, Edel! We are thrilled that Joarsy provided excellent service and eased your concerns. Your feedback is greatly appreciated, and we are here to help with any questions or concerns you may have throughout your journey. Please don't hesitate to reach out.

Sep. 17th, 2024

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Andrei Mordovskoi

Had to make some adjustments to my plan. Andrea E. was very helpful in getting that done quickly and clearly. Great service!

1 year ago

Reply from Alleviate Financial Solutions

Thanks for sharing your fantastic experience with us, Andrei! We're delighted Andrea accommodated your requests and provided great service.

Sep. 6th, 2024

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Chrissy Aliventi

This is a great company with great customer service! Ricardo was thorough, spoke clearly and made sure I was informed of my progress in the program.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your fantastic experience with us, Chrissy! We're delighted Ricardo provided excellent service and are here if you need anything.

Aug. 30th, 2024

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The Gonzamat

Great customer service and explained everything very well. Answered all my question and cleared any issues that I had. Thank you!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us! We're delighted to have provided a positive experience and genuinely appreciate your feedback. Please feel free to contact us if you need anything.

Aug. 21st, 2024