Name: Alleviate Financial Solutions
Rating: 4.6

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Diane Los Angeles, CA

I really appreciate Jay helping me and getting back to me he was very helpful on solving my problem thanks again Jay we need more customers service like him Diane

3 years ago

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Stuart Moore Charlotte, NC

JOARSY D WAS VERY PLEASANT AND HELPFUL. HE WAS GREAT AT EXPLAINING THE PROGRAM AND ASNWERING ALL THE QUESTIONS THAT CAME UP. HE IS VERY KNOWLEDGABLE AND CONSCIENTIOUS.

3 years ago

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Steve Renfro St Louis, MO

Very detailed and have communicated very clearly to me what the process is, what to expect and what my part is to make this a successful debt relief program.

3 years ago

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Alvin Luster Shreveport, LA

Amanda A is very knowledgeable and smart. Knowing the job is key. Answering all questions. Never wavered. Great customer service. Love this Representative. 💕

3 years ago

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SHAN MERTINS Claremore, OK

The company was very diligent to settle my credit card debt. I paid the debt off in 4 years. It would have taken 25-30 years to payoff the credit cards. Job Well Done

3 years ago

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Scott McMichael Woodstock, VA

Not completely satisfied with the offer up front to consolidate a loan and pay-off all included debts. I have been paying now 12 months without a problem and still no offer to complete the loan with you.

3 years ago

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Victor Valdez El Paso, TX

Andrea was very professional and knowledgeable of my account and covered everything that I needed to know. I felt satisfied with her call and professionalism.

3 years ago

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JHarris Lebanon, TN

I have been using them since Jan 2020. They continue to be helpful and quick to respond to my requests/needs. I expect continued good relations for another 2 years.

3 years ago

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Kobey Mortenson Norfolk, NE

Always very kind and helpful. It was a great pleasure speaking with Maria R today. She helped me a great deal - I was finally able to get on the client portal... Wonderful!!!

3 years ago

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Claudia Branum Houston, TX

The staff works hard at reviewing information. The system that I was told would be in place after 6 months has not been what they said it would be. But the staff is friendly and curtious.

3 years ago

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Lolita Johnson St Louis, MO

They help me get my bills together to help me pay them on time they explain the program to me letting me know how it worked and made sure that I knew what they were talking about

3 years ago

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amanda hoskins Fair Oaks, CA

I spoke with a representative Omar, and he was very friendly and efficient. I was pleased with the time he took to ask if I had any questions and he made sure I understood what was going on.

3 years ago

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Juanits Sanders Detroit, MI

I like the fact that Jorge was patient and pleasant with his conversation with me. He answered all my questions and pleasantly supplied the information I wanted.

3 years ago

Reply from Alleviate Financial Solutions

We are happy to hear you are having a good experience. We look forward to continuing to provide excellent customer service!

Dec. 28th, 2022

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ivonne lara Fayetteville, NC

I really like that she was professional, personable and very accommodating. I really enjoy that I get to talk to somebody at this company, not a machine.

3 years ago Edited December 16, 2022

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gensan f San Francisco, CA

nothing to dislike about Vidal G's customer service. He was very very patient and very very helpful. To be clear he was really outstanding. Great person to work with

3 years ago

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kay morris Sacramento, CA

They are helping me to alleviate my debts plus helping me to overcome my financial hardship at this time. The team is great to work with making this process so easy.

3 years ago

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Alison Lubbock, TX

They work within what I can actually afford to pay and plus I have final say about the settlements they negotiate. They also deal with all the companies for me.

3 years ago

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Imogene Matthews IL

Mr. G help me with my account and answered all of my questions. He was very helpful and polite. Thanks for everything that you do to alleviate stress.

3 years ago

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Griselda Ocampo Temple, TX

Oscar and Julian have done a very good job of communicating the process of how this program works. I just started, so far, it's been a positive experience.

3 years ago

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Song Tulsa, OK

It was a honor to finish out my settlement offer with Josseline P. She was able to look at my account and made sure things are in order and gave me suggestions.

3 years ago Edited November 1, 2022

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Fredrick Samuel Asheboro, NC

Excellent customer service she was knowledgeable about my case and was able to answer all the questions I had in a way that I understood and was comfortable after speaking with her

3 years ago

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Vincent C (KingDoTheVooDew) Lubbock, TX

They keep in touch with me and explain everything in great detail. Which means they live up to their name by alleviate any worries, doubts or fears about the process.

3 years ago

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Judy Henshaw Rochester, NY

I just spoke to a young lady regarding my account and she is extremely professional and that is the first profession conversation with Alleviate ever 😊😊😊

3 years ago

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Eric Alexander Charlotte, NC

Alleviate has really gave me a peace of mind helping me to consolidate my high interest loans I've been on disability due to surgery an I really needed them

3 years ago

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Davey Atkinson Valley Center, CA

So far they have been very helpful and informative as I have just started the process I have not complaints everyone has been friendly and professional

3 years ago

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RJ Maynard, MA

AFS has been great to work with and help me resolve my debt issues. Their representatives like Marcos are always courtesy and professional. Appreciated!

3 years ago

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Craig C. Brandon, MS

Took a bad problem and organized, got a plan and help you work your way through it in a very professional way. You heard from them at least once a month. Never judgemental

3 years ago Edited November 8, 2022

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Kevin Watson Baltimore, MD

Experience was really Simple and Easy. Mike explained very clear and precise. Most Importantly. I just have to do my part. Alleviate will do the rest

3 years ago

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Jessica Morris

Deana answered all my questions! Attentive and efficient!

3 months ago

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Rudy Garcia

Their representatives Mr. Billy Labajo was an extremely professional and well prepared young man.

7 months ago

Reply from Alleviate Financial Solutions

So happy to help, Rudy! Thanks for sharing.

Nov. 10th, 2025

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arieyel culbreath

Lucy was extremely helpful and answered all of my questions in a good time period and efficently.

7 months ago

Reply from Alleviate Financial Solutions

Arieyel, we’re so happy Lucy was able to guide you through everything smoothly! We’ll make sure she sees this, and we’re always here if you have more questions.

Oct. 24th, 2025

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Rene

Liked everything. After months of trying to solve a problem and she is the only one that offered to help me.

9 months ago

Reply from Alleviate Financial Solutions

Rene,

We’re sorry for any challenges you’ve faced and are glad to hear the representative was able to help with the issue. We truly appreciate your feedback.

Aug. 27th, 2025

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Joann Culver

Thief’s!!! We now owe more than we did when we started with this company! We are filing bankruptcy now. They charged us a legal fee every month while in the program for an attorney. Our attorney had to withdraw from us in the middle of negotiations because she hadn’t been paid in months!! Do not use this program!!!

10 months ago Edited August 11, 2025

Reply from Alleviate Financial Solutions

Joann,

Thank you for sharing your concerns.

We’re truly sorry to hear you’re feeling this way, and we understand how frustrating it can be when progress doesn’t align with expectations. Our goal is to reduce the total amount owed through negotiated settlements, and while three of your accounts have already been settled, balances can continue to grow depending on creditor policies and the timing of available funds.

That said, we take your concerns seriously and a member of our management team will be reaching out shortly to walk through everything with you. Please keep an eye out for our call.

We look forward to connecting with you soon.

Jul. 30th, 2025

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kamal Farouk (nakafudge)

Leslie H was thorough and answered all my questions ; and she couldn't, she quickly found someone to answer. Now that is customer service.

1 year ago

Reply from Alleviate Financial Solutions

We’re so happy to hear that Leslie was able to address all your questions and provide the answers you were looking for, Kamal! Her commitment to helping others and delivering top-notch service really stands out, and it’s wonderful to see her hard work recognized.

Thank you for sharing your positive feedback with us. We’ve passed it along to Leslie and we truly appreciate you taking the time to reach out!

Mar. 20th, 2025

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JFB

I was very satisfied with the customer service received from Alleviate Solutions. The agent was kind, courteous, and answered all of my concerns.

1 year ago

Reply from Alleviate Financial Solutions

We hold ourselves to a high standard, and it is incredibly rewarding to hear that you are satisfied with our service, JFB!

We're thrilled that our representatives took excellent care of you and answered all your questions.

We greatly appreciate your feedback and want to remind you that we are always just a call away if you ever need anything.

Feb. 11th, 2025

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Nakita Dynamics

Joselin was a great help. She answered a very important question for ma and now I have a much better understanding of the process Thanks Joselin.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for recognizing Joselin's dedication to providing excellent customer service and for sharing your positive experience with us, Nakita!

We're always happy to help.

Feb. 7th, 2025

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Frank Perez

Merly was very clear on what I should or should not do during this process. I am excited to see the final outcome as an Alleviate client

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us, Frank.

We're delighted Merly provided clarity on the process and are so excited to see what we will achieve together! Please feel free to reach out if you need anything.

Jan. 27th, 2025

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Joshua Clay

Great service, and great representative! Very thorough, and addressed all of my concerns, and needs. Eric D is a great CSR!

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time to share your wonderful experience with us, Joshua!

We're delighted Eric took great care of you and will share this with him and the rest of the team.

Jan. 8th, 2025

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abubakar.omari@ileomode.org

I enjoyed the fact that Mr. F was very thorough. He went out of his way to assure that I fully understood the program and the events to follow.

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled that Mr.F provided an outstanding experience and will share this with him and the team!

We are always happy to help, so please feel free to reach out if you need anything.

Thank you for sharing your experience with us!

Jan. 3rd, 2025

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Lynette Roberts

I like the way you explained the document to me and the fact that you ensured I understood the consequences of not meeting my responsibilities.

1 year ago

Reply from Alleviate Financial Solutions

We're so glad to help and are always here if you need anything, Lynette!

Thank you for taking the time to share your feedback with us.

Dec. 17th, 2024

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Kimberly Stubberfield

Consistent with their brand. They work fast, starting the Debt settlement and working fast in negotiations. Always available to answer questions and concerns.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for sharing your thoughts with us, Kimberly. We greatly appreciate your kind words and are thrilled that we’ve been able to provide the support you need and meet your expectations.

We will be here to support you along the way, so please don’t hesitate to reach out if you need anything.

Nov. 20th, 2024

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Mundo

Nicolai Anne Cortez, was very professional and answered all our question in a professional manner. A very respectful lady.

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled Nicolai provided a fantastic experience and addressed all your questions!

We will be here if you need anything and will pass along your feedback to her and the rest of our team.

Thank you for sharing your experience, Mundo!

Nov. 15th, 2024

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Glynda Boyd

The registration process has been seamless. The representative is knowledgeable, which has given me a sense of comfort in becoming debt free.

1 year ago

Reply from Alleviate Financial Solutions

Glynda,

Thank you for taking the time to share your thoughts with us! We’re so thrilled to be part of your journey toward a debt-free future, and we’re so glad that the onboarding process went smoothly and that our representative was able to bring you some relief.

We’re here to support you every step of the way, from your first settlements to any updates and everything in between. If you ever need anything, please don’t hesitate to reach out. We’re always here to help!

Nov. 11th, 2024

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Paula Jarrett

Ricardo M. was very polite, warm, friendly and made our conversation feel comfortable and efficient. He is an excellent representative,.

1 year ago

Reply from Alleviate Financial Solutions

How thoughtful of you to leave a review about Ricardo!

We always aim to create a positive and comfortable experience, and we’re so happy to hear that he was able to do just that for you.

Thank you so much for taking the time to share your thoughts, Paula. It truly means a lot to us, and we can’t wait to pass along your kind words to Ricardo and the rest of our team!

Nov. 7th, 2024

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Lucy Stirnkorb

Cheryl was extremely personable, polite, courteous and professional. She answered my questions and gave me all my information.

1 year ago

Reply from Alleviate Financial Solutions

Lucy,

Thank you so much for sharing your experience with us! We’re delighted that Cheryl made such a positive impact, ensuring all your questions were answered and leaving you feeling well taken care of.

We're here for you every step of the way, so please don’t hesitate to reach out if you need anything.

Nov. 4th, 2024

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Rodrigo Torres

Sara B thank you so much , Cassandra and Tatiana you were great to work with also! Sending you clients Great customer service

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled our team delivered excellent service and are always here if you need anything, Rodrigo! Thank you for taking the time to share your thoughts with us.

Oct. 29th, 2024

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Wilma Jordan

Just started working with the company this will be my second up date call so far I like hope everything will turn out to be a success. Thank you.

1 year ago

Reply from Alleviate Financial Solutions

Wilma,

We're so thrilled to welcome you to the Alleviate family and are glad you're satisfied so far! We're excited to embark on this journey together and can't wait to see what will achieve. 😄

We will be here every step of the way, from your first settlement to updates and everything in between. Please feel free to give us a call if you need anything.

Oct. 24th, 2024

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amelia fuentes

Peter B. was a great help in fixing an important issue. He was efficient, knowledgeable, and made the process easy. Highly recommend!

1 year ago

Reply from Alleviate Financial Solutions

Amelia,

We're so glad that you found Peter helpful in making the process smooth and efficiently resolving the issue. Thank you so very much for your kind words and recommendation!

We can't wait to connect again and are here if you need anything.

Oct. 21st, 2024

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Christy Slootmaker

I'm actually seeing results!! Im so excited to be omw to debt free. Thank you alleviate debt and all of your fantastic hard working employees!!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Christy! We're thrilled you're seeing results and can't wait to see what else we can accomplish together.

We appreciate your kind words and are always happy to help!

Oct. 17th, 2024

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Laura

The ear of which everything was handled for me. Everything was explained in detail and what I needed to do. Excellent service.

1 year ago

Reply from Alleviate Financial Solutions

Laura,

Thank you so much for your kind words! We strive to deliver excellent service and are delighted this has been your experience. We appreciate your feedback and are here if you need anything.

Oct. 14th, 2024