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Alleviate Financial Solutions

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7.7

Overall Score

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Levi Rogers

The only thing that dislike, is the waiting to resolve the debts and getting all the phone calls from creditors.

6 months ago

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Reply from Alleviate Financial Solutions

Thank you, Levi, for sharing your thoughts with us. We understand that you're eager to see more results from our program. However, it's essential to remember that this program takes time, and we appreciate your patience as we work to obtain more favorable outcomes for you. In the meantime, we'd like to remind you that we can help you with excessive creditor phone calls. If you want to learn more about our services or options to expedite the negotiation process, please don't hesitate to contact us.

May. 7th, 2024

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Bradley Thigpen

Customer service is very friendly and helpful! Finally speaking to someone who is caring!

6 months ago

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Reply from Alleviate Financial Solutions

We strive to provide great and friendly service and are glad to have provided a positive experience. Thank you so much for your feedback, Bradley. It means a lot to us.

May. 7th, 2024

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Esther Isenhart

I liked the associates that helped me especially Vidal Marcio. They checked in on me monthly.

7 months ago

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Reply from Alleviate Financial Solutions

We're pleased that Vidal provided an excellent service and happy that our periodic check-ins are appreciated, Esther! We're here to support you throughout your journey, so please feel free to contact us with any questions or concerns. Thank you for your feedback.

Apr. 25th, 2024

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JEN M

Excellent company, wonderful service. They have assisted me more than I ever expected.

7 months ago

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Reply from Alleviate Financial Solutions

Your feedback has made our day, Jen! We are thrilled to have exceeded your expectations and are grateful for your support. Thank you for sharing your wonderful experience with us.

Apr. 11th, 2024

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David McVey

Andrea A. went over all that was expected of me and what i should expect in the process.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, David. Your feedback is greatly appreciated!

Apr. 8th, 2024

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Cherlyn Finerson

The young man was very polite and very patient with me. He was able to give me needed information.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Cherlyn! We're thrilled our representative was patient and handled your case with great care. We look forward to assisting you again in the future and appreciate your feedback.

Apr. 8th, 2024

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John

Answered my questions and went further in helping me under my part in the program.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, John. Your feedback is greatly appreciated!

Apr. 3rd, 2024

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Marcus Payten

My experience so far is good. Amanda was great explaining the terms and introducing me to the process

7 months ago

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Reply from Alleviate Financial Solutions

We are thrilled that you had a great experience, and we're glad that Amanda was able to provide you with excellent service. We will support you throughout your journey, so please don't hesitate to contact us if you have any questions or concerns. Your feedback is important to us, and we appreciate you taking the time to share it with us, Marcus.

Apr. 3rd, 2024

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Rayray

I have just started but they have been great Andrea was such a great help and very kind and helpful

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Ray! We're delighted to have you on board and are glad you found Andrea helpful.

Apr. 1st, 2024

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Robert Johnson

Andrea was very clear in explaining everything, and I felt comfortable with everything.

7 months ago

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Reply from Alleviate Financial Solutions

We are thrilled that you had a positive experience with us, Robert! Our team is always here to support you throughout your journey, so please don't hesitate to reach out if you have any questions or concerns.

Mar. 28th, 2024

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Shaun Billingsley

Andrea was very helpful and answered all of my questions with a professional attitude.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for recognizing Andreas' excellent work! We appreciate your feedback, Shaun.

Mar. 28th, 2024

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David Chicaiza

The information that was given was clear and easy to understand. Really appreciate the help.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, David! We're glad to help and appreciate your feedback.

Mar. 28th, 2024

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Excellent professional Service

I talked with Mr E and he is very professional and provided excellent customer service.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Mar. 26th, 2024

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Vicci Casto

Have not had a settlement yet, but very friendly and helpful assistance when I called to ask questions.

8 months ago

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Reply from Alleviate Financial Solutions

We're glad to help and appreciate your patience as we work to obtain your first settlement. Thank you for taking the time to share your feedback, Vicci!

Mar. 26th, 2024

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Pearl Girl

Excellent customer service, transparency, and willingness to inform. Thank you so much!

8 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Pearl! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded.

Mar. 26th, 2024

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Michael L.

Very good customer service. Very efficient as well. Nice person to speak with about my account.

8 months ago Edited October 9, 2024

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Reply from Alleviate Financial Solutions

Thank you for taking the time to provide a review, Michael! We are thrilled to have given you a positive experience, and we are happy to have provided relief.

Mar. 26th, 2024

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Veronica Greyer New Port Richey, FL

So far, I’m pleased. Customer service is delightful to talk to. Answered all my questions.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Veronica. We’re thrilled that you are satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Mar. 18th, 2024

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Retha V Wellons, PhD

First, Rick listened to my concerns Next, Rick provided answers based on my concerns.

8 months ago Edited April 4, 2024

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Reply from Alleviate Financial Solutions

Retha, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Mar. 18th, 2024

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Heberto Perez

Good service they help in whatever situation your are going thru. And exelent Communication with costumer.

8 months ago

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Reply from Alleviate Financial Solutions

Heberto, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Mar. 15th, 2024

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N Snyder

Super Helpful. Good at communicating and explaination. Great at advocating for me and my needs.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, N. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Mar. 15th, 2024

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Jeanne Whitehead Lancaster, NY

Alleviate Financial has been very helpful patient and willing to help us through this process

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeanne! We truly appreciate your kind words and are glad to help. Please don't hesitate to contact us for further assistance.

Mar. 13th, 2024

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Chris Memphis, TN

I had the privilege of talking with Sara. She was absolutely amazing and put me at ease!

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts with us, Chris! We are thrilled Sara provided you with a wonderful experience, which eased your concerns regarding the program. Please do not hesitate to contact us with any questions or concerns throughout your journey.

Mar. 13th, 2024

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Jacqueline Atoka, TN

I found my representative Sara to be very friendly and very helpful in understanding the process.

8 months ago

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Reply from Alleviate Financial Solutions

Jacqueline,

We appreciate you taking the time to review and recognize our representative, Sara, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 13th, 2024

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Ky Say

Richelle and Sergio took very good care and me and a smooth process through and through.

8 months ago

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Reply from Alleviate Financial Solutions

Ky,

Thank you for taking the time to leave a review! We are happy to hear that you have had a positive and smooth experience with us, and we remain committed to supporting you every step of the way.

Mar. 8th, 2024

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Martin Ruiz

Thank you Richelle E for you patience and knowledgeable service and I appreciate the help.

8 months ago

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Reply from Alleviate Financial Solutions

Martin,

Thank you for taking the time to leave a review! We’re thrilled Richelle provided a fantastic experience and are glad to help.

Mar. 8th, 2024

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Nick Phoenix, AZ

Astrid was very nice over the phone. Helped me do what I needed to do on my account.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Nick. Your feedback is greatly appreciated!

Mar. 6th, 2024

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Francisco Feliciano Clermont, FL

JAQUALINE was very courteous and professional. She was informative and was just the kindest person

8 months ago

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Reply from Alleviate Financial Solutions

Francisco,

We appreciate you taking the time to review and recognize our representative, Jacqueline, for her excellent service. Thank you for sharing your positive experience with us!

Mar. 6th, 2024

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Alexa Osorio Los Angeles, CA

Very excellent customer service, very friendly, and answer all my questions with ease

8 months ago

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Reply from Alleviate Financial Solutions

Alexa, thank you for your feedback. We’re thrilled that you were satisfied with our services. We appreciate your feedback and hope to be of help again soon!

Mar. 6th, 2024

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Elephant Ninja Lincoln, NE

Jay is fantastic and super helpful! Alleviate Financial is super helpful and trustworthy.

8 months ago

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Reply from Alleviate Financial Solutions

We appreciate you taking the time to review and recognize our representative, Jay, for his excellent service. Thank you for sharing your positive experience with us!

Mar. 5th, 2024

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Heather Walker Omaha, NE

Very clear and simple instruction and very presentable staff members that are very knowledgeable.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Heather! We appreciate your feedback and are glad to assist you.

Feb. 28th, 2024

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Stephen Hunter Houston, TX

Maria was very polite and thorough. She made sure that I understood exactly what to do.

8 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your wonderful experience with us, Stephen! We're glad Maria provided excellent service and guidance. Please don't hesitate to contact us with any questions or concerns throughout your journey.

Feb. 28th, 2024

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Debbie Campbell Holdenville, OK

Andrea A is an excellent customer service rep, answered all my questions and was very knowledgeable.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Andrea for a job well done! It was so kind of you to share your experience, Debbie.

Feb. 20th, 2024

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Chris Delaney Honeoye Falls, NY

The service has been awesome they always are great on the phone and fast at getting back to about issues

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience, Chris! We're glad you had a great experience with our team and appreciate your feedback.

Feb. 20th, 2024

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Samson Chu

Shauri S helped me resolve something I have been requesting for over half a year. Very helpful and to the point.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your feedback, Samson! We sincerely apologize for the delay and are delighted Shauri provided a resolution and a helpful experience.

Feb. 20th, 2024

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adnara1975

Very friendly and extremely helpful. Explain all the details on a step by step sequence and it was great.

9 months ago

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Reply from Alleviate Financial Solutions

We are glad to have helped! Feel free to contact us with any further inquiries or if you need more assistance. Thank you for sharing your experience with us. We truly appreciate it!

Feb. 20th, 2024

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Joesph Valentine LA

Andrea was very helpful and professional and her service was the best I have had since joining this company 🙏🏿

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review, Joseph! We greatly appreciate your feedback and recognition of Andrea's outstanding service. We will be sure to pass on your kind words to her and the rest of our team.

Feb. 16th, 2024

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Belegrade Stillwater, OK

Elizabeth was great! Professional and thorough, she answered all my questions and explained everything perfectly.

9 months ago

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Reply from Alleviate Financial Solutions

Belegrade,

We appreciate you taking the time to review and recognize our representative, Elizabeth, for her excellent service. Thank you for sharing your positive experience with us!

Feb. 9th, 2024

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Brittaine Lewis Coldwater, MI

So far so good with working with them. Just got started. Very quick to answer messages and resolve issues.

9 months ago

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Reply from Alleviate Financial Solutions

Brittaine, we are glad to know that you have had a great experience with us so far! If you have any questions or concerns during your journey, please do not hesitate to contact us. We value your feedback and are always happy to help.

Feb. 9th, 2024

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Ed VW Castleton-on-Hudson, NY

I always get great service from Alleviate customer service representatives. Juan was very helpful with my request.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for your feedback, Ed. We’re thrilled that you are satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Feb. 8th, 2024

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Isaiah Riverside, CA

Diamond B did an amazing job answering my question and providing me with the information I need to be successful.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Isaiah.

Feb. 2nd, 2024

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Patricia Ralston Tampa, FL

They are very supportive, and kind. Even though I don't understand any of it. Other than your taking care of some of my debt. Thank you.

9 months ago

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Reply from Alleviate Financial Solutions

Patricia,

Thank you for sharing your thoughts with us! We appreciate your feedback and want you to know that we are here to help you. If you have any concerns or questions about our program, please don't hesitate to contact us. We would be more than happy to assist you.

Jan. 31st, 2024

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Jimmy CA

Cristian R was a great help. Answered my questions and provided needed documentation. Great customer service. Amazing!

9 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Jimmy! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 30th, 2024

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Jeannette Horrach The Bronx, NY

Rick was very polite, helpful and also took his time explaining every step of the way...Rick you're awesome! Thanks!

9 months ago

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Reply from Alleviate Financial Solutions

Jeannette,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Jan. 30th, 2024

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Caleb Abston

I have been pleased thus far with the checking in on the situation I am just hopeful that the other accounts can be done fairly soon

9 months ago

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Reply from Alleviate Financial Solutions

We are grateful to hear that you have had a positive experience thus far, Caleb! We understand your desire to acquire more results and we assure you that with time and sufficient funding, we will be able to provide them. If you ever wish to discuss accelerating the process, please do not hesitate to give us a call. Thank you for your feedback.

Jan. 24th, 2024

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Douglas Mathews Detroit, MI

Marria was very helpful in adjusting my account. Very courteous in answering all my concerns and questions.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Douglas! We appreciate your feedback and are glad to assist you.

Jan. 15th, 2024

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jasmine johnson Vallejo, CA

Joseph was very helpful and he took time to understand my situation and advocate on my behalf. Much appreciated.

10 months ago

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Reply from Alleviate Financial Solutions

Jasmine,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep took the time to address your concerns with great patience and care. Thank you again for your support and for choosing our company.

Jan. 4th, 2024

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Wire Dawg1 Anchorage, AK

Very helpful customer service. Has always been great at communicating with me and keeping me up to date

10 months ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 3rd, 2024

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Lois Cannon

Explained everything with clarity, easy to relate to. Actually gave me a since of relief I haven't had in a while.

10 months ago

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Reply from Alleviate Financial Solutions

We greatly appreciate your positive review and are glad our representative was able to ease your mind about the program, Lois! Thank you for your feedback.

Jan. 3rd, 2024

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Laura Inglehart Chandler, AZ

Sara was so so so fantastic!!!! She knew I was getting stressed told me to breathe and it was gonna be ok!!!!

10 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your review with us! We greatly appreciate your kind words about the excellent service provided by our representative, Laura. It's great to hear that you had a positive experience with us. Please know that we are always available to address any concerns or questions you may have during your journey. Once again, thank you for your feedback. It means a lot to us!

Jan. 3rd, 2024

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Bama 31004

Nice people to work with! They help make you feel comfortable while going through a tough situation.

11 months ago Edited August 5, 2024

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Reply from Alleviate Financial Solutions

We're so glad to know of your wonderful experience and that Julio was able to ease your concerns. Thank you so much for taking the time to leave a review. We truly appreciate it!

Dec. 22nd, 2023