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Alleviate Financial Solutions

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7.7

Overall Score

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Steven Lee Cantrell Fayetteville, NC

Thanks to Omar for the monthly brief, and update to my account. My financial matters are working very smoothly. Thank you!

1 year ago Edited January 17, 2024

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Karen Diax Anaheim, CA

Liked every experience. All Account people were very friendly and helpful. I just spoke with Estuardo C and he was great

1 year ago

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James Petty Houston, TX

This company will take away the stress of not being able to pay your bills. Everyone that I have talked with was very friendly.

1 year ago

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Eric Mendoza Albuquerque, NM

I am very happy with this company. They were very attentive to my concerns and answered my questions in a timely manner.

1 year ago

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Leroy Daniels iii Lubbock, TX

My experience with Rick was very informative he gave me more information in five minutes than I have been given in two months

1 year ago

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Joy Robles Picayune, MS

I really like the clear explanations . I also really liked how he tried working w/me for my satisfaction as much as possible.

1 year ago

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Gracie Grisby Dallas, TX

Maria was very helpful and thorough. Was professional in her answers and showed great patience with me. Also was very knowledgeable and prompt.

1 year ago

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Patrick Adams Cupertino, CA

I needed to make a change to my account. The representative I spoke with was very helpful. She made the change and was easy to work with.

1 year ago

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Patty Boggs Bluff City, TN

The efficiency of handling accounts as soon as possible and keeping me informed continually of all settlements and progress.

1 year ago

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Milton Diaz

Very detailed and very polite individual I'm very happy with Mr Carlos B performance in the packet check list great job.....

1 year ago

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Shelly Langford

The service is impeccable. Today I spoke with Felix and he was awesome and went above and beyond to make me feel valued as a customer.

1 year ago

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John D. Galbreath

I liked the representative that contacted me about my account. He was very knowledgeable and made sure that I understood my concerns. Thanks, J

1 year ago

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John Barrett Independence, MO

It was a pleasure for me to work with Omar, very patient, very professional, look forward to speaking with him again...Thank you.

1 year ago

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Gerald Mishawaka, IN

very friendly and helpful. my phone was messing up and called back and was helped right away. I'm happy with the way they helped me. Thank you!

1 year ago

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hero tum El Cajon, CA

Jorge A was very helpful through explaining the process, step by step, and very polite and helpful, made the conversation very simple.

1 year ago

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phillip fox

Felix G did a great job he really helped me out answering all my questions and resolving my concerns. He is a excellent employee.

1 year ago Edited December 11, 2023

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Teresa Hall Lenoir, NC

They made everything simple and understandable to me.I am looking forward to going through this process and they make me feel like I'm not alone.

1 year ago

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Pablo Moises Houston, TX

Customer Review Video

1 year ago

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Julio Venegas

Elisa was very helpful and answered my all my doubts. It was truly a pleasure to speak to you. Thank you for your assistance.

1 year ago Edited June 8, 2023

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Thank you for leaving a rating!

Apr. 21st, 2023

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Vanarasa Bosebabu Charlotte, NC

Alleviate representative Vinicio R helped me in answering my questions he is one of the best representative i have ever met.

1 year ago

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Marta Gomez Tampa, FL

Christian Z. Was extremely helpful and knowledgeable. Answered all my questions and patiently addressed my concerns. Thank you again, Christian!

1 year ago Edited July 26, 2023

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Blessing Atanmo Phoenix, AZ

Recently started using their services, very kind and compassionate company. Communication is very prompt and professional

1 year ago

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Karen Edwards

Very compassionate and professional first. It was supposed to be now. I can't imagine my life without the internet a coach changed our

1 year ago

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William Dunn Freeport, FL

Very personable, willing to listen and answer all questions. Very knowledgeable, professional and efficient. Thank you.

1 year ago

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Nidia Guri Rochester, MI

Andrea was very detailed and thorough in our phone conversation. She provided me with all the information I needed and answered all questions!

1 year ago

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Paula Russo Orlando, FL

You absolutely never speak with the same customer service rep...ever! Most speak poor accented English and are difficult to understand. Promised return phone calls are never made and issues are rarely resolved. So sorry I ever signed up with this company.

1 year ago

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Jonathan Jackson Ford City, PA

Christian Was very nice to explain where I am with the Alleviate program, easy to understand and professional in every way.

1 year ago Edited October 10, 2023

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Leone Iosefa

Maria R. was professional, competent, and personable! She answered all my questions and made me feel good about continuing on with Alleviate!

1 year ago

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Leilanie Camacho

I truly appreciate the help you extended to me and being patient in answering all my questions! Excellent service! Keep it up!

1 year ago Edited April 3, 2023

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Jillian Fajardo

Felix G was very friendly and respectful and efficient and went straight to working on my question regarding a settlement.

1 year ago Edited July 26, 2023

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James Bounds Phenix City, AL

I had a great experience discussing my package with the Alleviate representative and hope to get the relief that they have offered me.

1 year ago

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Talson Sand Springs, OK

Jennifer is an asset to your company. Respectful and professional, she did everything right imo, with amazing attention to detail.

1 year ago

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Claudia Nelson

Amanda was kind, patient and very helpful. She was professional and knew her business. She explained things well and answered my questions.

1 year ago

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randy peters Spirit Lake, IA

This company was helpful from the first phone conversation. I had several reps of Alleviate working with me and each one wS very professional

1 year ago

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ramon melendez sr Houston, TX

Very informative willing to listen and answer all your question very positive of the whole situation thank you excellence and customer care

1 year ago

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Raymone Johnson

I was please with Gary H answer all my questions that have in mind. He made feel comfortable and relieved of the debt I’m in.

1 year ago

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Gary Downing Oklahoma City, OK

Amanda was very awesome in helping me with understanding how this process works she answered all my questions and was easy to talk to

1 year ago

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Ladan Taheri Los Angeles, CA

My advisor Jeniffer D helped me to understand the whole process. She was the first one to do so. I really appreciate her doing such a great job .

1 year ago Edited July 26, 2023

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Angelee Ford Schererville, IN

Hugo A. was wonderful very patient and knowledgable . I am very impressed with this overall company’s performance so far

1 year ago Edited July 12, 2023

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Jack Kingston

Very nice agent she was very helpful and answered any questions plus gave steps to take care of to help with this new journey

1 year ago

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Fran Punta Gorda, FL

Jay was exceptional! He not only took time to review my file but made sure that I could login to my account. I was at ease after speaking with Jay.

1 year ago

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Sandra Austin Houston, TX

My account reviewer today was Ervin. He was thorough, informative and knowledgeable. He was very pleasant and made sure I understood everything.

1 year ago

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Steve Fleischer California City, CA

I don't know what to do about my debt problem. Vidal explained what Alleviate will do. He also explained what is still required.

1 year ago

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Anastasiya V. Bolotina Las Vegas, NV

Professional and courteous company that works hard to help. Thank you for helping my father straighten his finances. Highly recommend!

1 year ago

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Joanne Kendrick Daly City, CA

The calming tone to which she spoke and how after each item she asked it I had any questions or concerns that I needed clarification on.

1 year ago

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Christine Beets Louisville, KY

Jay was very polite. He took what I said. He addressed the situation in a timely fashion and just was very helpful all the way around.

1 year ago

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marenost Pensacola, FL

jENNIFER D was a superb online client service associate: patient, courteous, and totally knowledgeable. Thanks, Jennifer!

1 year ago

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Kelly Coen Ogdensburg, NY

My experience was very positive. The representative was very knowledgeable and very professional, and I would do business with them again.

1 year ago

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Sonia Esquivel Cypress, TX

Wow!! Highly recommend working with Cristian S. Very polite and best of all very patient!!! Excellent service. Thank you

1 year ago

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Patrice A Howden Fairfax, VA

Miss I was extremely thorough and very helpful. Presented timeline in which I could expect resolves. Very appreciative and grateful

1 year ago