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Alleviate Financial Solutions

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7.7

Overall Score

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Kelly Coen Ogdensburg, NY

My experience was very positive. The representative was very knowledgeable and very professional, and I would do business with them again.

1 year ago

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Sonia Esquivel Cypress, TX

Wow!! Highly recommend working with Cristian S. Very polite and best of all very patient!!! Excellent service. Thank you

1 year ago

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Patrice A Howden Fairfax, VA

Miss I was extremely thorough and very helpful. Presented timeline in which I could expect resolves. Very appreciative and grateful

1 year ago

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American Made Odessa, TX

She took care of what I needed Was very kind and explained everything clearly. Very efficient great customer service from Jackie

1 year ago

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Steven Hubbard Clovis, CA

Jay was very helpful, courteous and professional. His knowledge of the program and willingness to assist and answer my questions was quite impressive

1 year ago

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Jean Bell Victorville, CA

Excellent. Very professional n caring great doing business with this company thanks to all greatly appreciated thanks again Jean Bell

1 year ago

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Getty M MI

Christian did a great job helping me out. Was patient and walked me through the necessary steps and answered my questions as needed.

1 year ago

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William Acosta

Excellent and professional counseling. Financial advisor explained in detail the program and went thru everything step by step.

1 year ago

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R T Dallas, TX

The Customer Rep was a great help getting my account set up, so I know what accounts I need to remove from my monthly debts.

1 year ago

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Mike Turner Eufaula, OK

It was a pleasure working with Gary. He was very attentive to detail in regard to information I needed as well as making changes to my account.

1 year ago

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Jason Whitlock

In the middle of my program and everything has gone pretty smoothly. Customer Service goes above and beyond. No complaints thus far.

1 year ago

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Reply from Alleviate Financial Solutions

We know the importance of good customer service, thank you for the feedback Jason Whitlock!

Dec. 28th, 2022

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Donna S Carter Richmond, VA

Excellent customer service! GARY and other employees are always willing to provide information and makes me feel appreciated.

1 year ago

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Barbara Vaughn Woodward, OK

Elvis was very positive and respectful. He explained how the program works. Was well informed and gave me the opportunity to ask questions.

1 year ago

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Eva Walters Cullman, AL

I had a truly clear and helpful experience with Mr A. He explained everything in detail and answered my questions. Thank you Mr A

1 year ago

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Robin Meyers Indianapolis, IN

The professionalism is unmatched and Elvis has been very helpful and consistent in making sure I am up to date on where my account is and my rights.

1 year ago Edited January 6, 2023

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Andrea Roper Chicago, IL

I really appreciate the efficiency. Immediate results and everyone is so caring. Vidal G and Jennifer D both professional and helpful

1 year ago Edited December 5, 2022

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James Thomas Chicago, IL

Alleviate Financial Solutions genuinely cares about getting me debt free. Working with Elvis gives me a confidence that the program will work.

1 year ago

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Charles Dewhirst Houston, TX

Mr Diego R was very professional and courteous with my phone call today. He helped expedite my needs in a timely manner. Tyvm

1 year ago

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William Grijalba Opa-locka, FL

Excellent customer service and very knowledgeable in their field. Would highly recommend for any debt consolidation services.

1 year ago

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Denise Pierre Apex, NC

Always very helpful very knowledgeable and very considerate of my situation. Always trying to find the best solution to my problem.

1 year ago

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Pamela L Garrett Clinton, MD

I needed help with my account. And Juan S was vey helpful with assisting me, I am glad to have Alleviate Financial Solution to handled my debts.

1 year ago Edited May 10, 2023

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Kenneth Runnels Memphis, TN

Have been going through a difficult time but mr. v has been a god send and everyone else at alleviate financial solutions, you all have my thanks.

1 year ago

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Lisa Wehrstedt

Customer service is always very nice and informative. I would recommend anyone to use them. They helped me tremendously.

1 year ago

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Kevin Lopez Albuquerque, NM

The customer service representative was awesome. He answered all of my questions and helped me out to the best of his abilities.

1 year ago

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sherrie gilbert Jacksonville, FL

Andi was amazing and quick, she explained everything and understandable. Really appreciated the call. Good customer skills!

1 year ago

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Tom Phillips St Louis, MO

Checks on me monthly and if I have any questions and my account manager isn't available he returns my call within 24 hours.

1 year ago

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Lisa Patterson Fort Worth, TX

Mr Gary was excellent! So kind and patient with me!👏😁. Very professional and and an absolute asset to the Alleviate !

1 year ago

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AWare Enterprise Clifton, TX

Five star service at every turn. I've had nothing short of a good experience with great customer service and solutions made available.

2 years ago Edited December 26, 2022

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Mary Woodard

They have been working with me to resolve my overwhelming debt problems. They keep me updated on the progress they are making with the various credit card companies.

2 years ago

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Felisha Folley GA

Jorge R was great he answered all my questions and gave me the best customer service experience I could have asked for.

2 years ago

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Lourdes C. Cabrera

I like Alleviate Fanancial Solutions because they are very professional and always keep me in touch with me last information. Thank you so much

2 years ago

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Leslie Triche Jacksonville, FL

Had a conversation with Edgar J concerning my account. He was polite and professional. He resorted my needs satisfactorily.

2 years ago

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Martin Gutierrez Dallas, TX

She was very helpfull and really nice and profesional she helped me with my request and i was very satisfied with her service

2 years ago Edited March 21, 2023

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Patricia Godfrey TX

It was a pleasure speaking with Joarsy R.Answered all questions. Was very pleasant to talk to.Was able to give info on a problem I am faced with.

2 years ago

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Kathy F. Chicago, IL

They have been efficient and have settled accounts, for me easily. They check in on regular basis so that I am aware of the accounts status.

2 years ago

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Rosa Bessant Southport, NC

A new client looking forwarding to working with Alleviate to help me. So far so good the team seems to be real caring of my situation.

2 years ago

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IG Hanford, CA

So far they have been on point. Their customer service representatives are very professional and patient with my inquiries, questions and concerns

2 years ago

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Lea Ojeda Houston, TX

Jackie helped me understand the next step to my account. She was able to answer all of my questions. Very courties and friendly.

2 years ago

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chris hannebaum Shelbyville, IN

Great experience, easy to do, just need to make sure to communicate to your representative to make sure there is no tasks waiting on you.

2 years ago

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jon wash

If you speak to Victoria R, then I already know that you had a pleasurable customer service experience with this lady! She is fantastic!

2 years ago Edited May 22, 2023

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Fitmom22 Mission, TX

The whole process was awesome! Thank you to Dulce B. and Jorge D. for making this start of my debt free journey the best feeling ever!

2 years ago

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Michelle Ross Columbia, MO

I talked to Lucy today she was very helpful I could understand completely what she was telling me. Great experience thank you.

2 years ago

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Donna Kelberer

My experience with Alleviate Financial Solutions and Julio J C was very informative. He eased my stress and answered a lot of questions. He had wonderful customer service.

10 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Donna! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 3rd, 2024

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Robert Rauh

Very clear in the instructions and what is needed

3 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review, Robert! We’re thrilled that you found the process clear. If you need anything, we’re here to help.

Jul. 11th, 2024

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Dodeelee Lagatic

Too early to say but so far 2 cards have been settled so that's good.

3 months ago

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Reply from Alleviate Financial Solutions

We’re delighted you’re pleased with the results and look forward to achieving even more together! Thank you for taking the time to share your feedback, Dodeelee.

Jul. 11th, 2024

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Brooke Garmon

Ricardo m. helped me navigate through process so grateful

4 months ago

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Reply from Alleviate Financial Solutions

We're incredibly grateful for the chance to assist you and we really appreciate your feedback, Brooke! Thank you so much for your review. If you need any more help, please don't hesitate to get in touch with us.

Jul. 2nd, 2024

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Gary Conchola

Very helpful in explaining their services

4 months ago

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Reply from Alleviate Financial Solutions

Gary,

We're so glad to help and sincerely appreciate your kind words! We're delighted to have provided a positive experience and will be here for further assistance if needed.

Jul. 1st, 2024

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Haoussa Nago

Good customer service skills, very professional.

4 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Haoussa! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded.

Jul. 1st, 2024

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Becky Barnett

Rick was very helpful with all my questions

4 months ago

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Reply from Alleviate Financial Solutions

We're delighted you found Rick helpful, and we're here for anything else you may need, Becky! Thank you so much for taking the time to share your experience.

Jun. 24th, 2024

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Susan kopyar

Prompt call at beginning of program. Rick was professional and courteous

4 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Susan! We're glad that Rick provided a positive experience and we are here if you need anything. Welcome to Alleviate!

Jun. 18th, 2024