Name: Alleviate Financial Solutions
Rating: 4.9

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Wilma M Arias LA

The customer service and assistance with my accounts is excellent. Ottmar E has great customer service.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a well-done job! It was so kind of you to share your experience, Wilma.

Oct. 11th, 2023

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deborah makris Arcadia, FL

Diamond was very informative and pleasant. This is not an easy thing for me to do and she made it very easy.

1 year ago

Reply from Alleviate Financial Solutions

Deborah,

Thank you so much for taking the time to review our service and for acknowledging the great job done by our representative! We are thrilled to hear that you had a positive experience with us and we truly appreciate your kind words.

We understand that resolving debt can be a challenging task, requiring dedication and patience. We are glad that you took your first step towards financial stability by choosing us to help you. Thank you for your support and for trusting us to assist you in your journey towards a debt-free life.

Oct. 10th, 2023

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Bea IA

So pleased with Alleviate. They have been so helpful and friendly. Thankful I was introduced to this company.

1 year ago

Reply from Alleviate Financial Solutions

Bea, Thank you so much for taking the time to leave a positive review! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. We're thankful for your feedback and business.

Oct. 10th, 2023

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Christie Soseeah Phoenix, AZ

Answered all my questions and provided me with information and contact information if I needed it for the future.

1 year ago

Reply from Alleviate Financial Solutions

Christie, thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated.

Oct. 4th, 2023

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Christopher Thomas California, MD

The fact that they said it would take about four months to get a response was correct and I did get a call

1 year ago

Reply from Alleviate Financial Solutions

Christopher, thank you so much for taking the time out of your day to leave a review! We're glad we were able to obtain a settlement within the first 4 months as we generally project it may take 4-6 months. Congratulations! Thank you again for your support and for choosing our company.

Oct. 4th, 2023

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Crystal Jaquay Detroit, MI

I was much more confident in the program and what I need to do to be success after talking to my customer service rep

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time to leave us a positive review, Crystal! We're so glad that our rep left you feeling secure and informed. Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 3rd, 2023

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rodolfo vasquez Placentia, CA

Thank You Michael, Had a great and easy experience with the process and everything was explained perfectly!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Rodolfo.

Sep. 27th, 2023

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Carlos plascencia martinez

I regret getting in to this program with Alliviate, I was told in the beginnig that after 6 or 7 months I can get a finance to pay off my accounts and then they told me that I dont qualify....of course after 7 months of not paying the creditors my score went down so how can I qualify?

1 year ago

Reply from Alleviate Financial Solutions

Carlos,

Thank you so much for taking the time to leave a review and sharing your feedback. We truly appreciate your honesty and openness about your experience with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

We apologize for any inconvenience we may have caused and would like to address your concerns.

We do offer a loan option through our partnered lenders for clients who live in fundable states. After 6 consecutive monthly payments, you are eligible to apply for the loan.

We completely understand how frustrating it can be when things don't go as planned, especially when it comes to finances. However, you can always re-apply in the future, and our finance team will reach out to you again when you become eligible.

It's important to note that our lenders have their own qualifications for loan approval, and credit isn't the only determining factor. They also take into consideration your debt-to-income ratio, income, and on-time payments outside of the program.

Once again, we're sorry for any inconvenience we may have caused you, Carlos. We appreciate your feedback and are committed to improving our communication and services based on your insights.

Sep. 28th, 2023

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Nelson Morales

The attention he paid and listened to me. Made sure I was not left on hold and returned my calls right away

1 year ago

Reply from Alleviate Financial Solutions

Nelson, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated.

Sep. 20th, 2023

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Farhadul Alam Queens, NY

Michael is amazing. He is highly Professional, respectful and most importantly caring about my benefits.

1 year ago

Reply from Alleviate Financial Solutions

Farhadul, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 20th, 2023

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Valerie Cleveland Rocky Mount, NC

Astrid F was very pleasant and helpful to help me to get debt free. Hope her efforts help me consolidate for the Loan!

1 year ago

Reply from Alleviate Financial Solutions

Valerie, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 20th, 2023

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Greg Gonzalez Lincoln Park, MI

Everything was explained in detail about the plan. Could not be happier with the future outcome . Put my mind at ease.

1 year ago Edited September 21, 2023

Reply from Alleviate Financial Solutions

Thank you for taking a moment to share your 5-star rating of our service! It was so kind for you to share your experience, Greg.

Sep. 20th, 2023

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MR MANN Charlotte, NC

Spoke with Jorge A and he was extremely helpful. He was patient and answered all of my concerns. Thanks Alleviate!

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for your review and for recognizing our rep on a job well done! We greatly appreciate your feedback.

Sep. 15th, 2023

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Tara Cook Powell, TN

Absolutely, great customer service! Answered all my questions, and helped me to understand how everything works.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review, Tara!

Sep. 15th, 2023

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Jose G Lopez-diaz Austin, TX

He was very respectful and answered all my questions and provide me with all the information he had for me thanks

1 year ago

Reply from Alleviate Financial Solutions

Jose, thank you for your review!

Sep. 15th, 2023

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JoAnn Spalding Evansville, IN

Cassandra is great, she took the time to explain things to me. Very compassionate person. She needs a raise or bonus

1 year ago Edited November 7, 2023

Reply from Alleviate Financial Solutions

Thank you so much for your review and for recognizing our rep on a job well done! We're delighted to have provided great service and we are gracious for your feedback.

Sep. 15th, 2023

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Ena Mcintyre San Diego, CA

My conversations with you were clear and helpful. You were patient ,kind and knowledgeable. Thank you .

1 year ago

Reply from Alleviate Financial Solutions

Ena, thank you so much for taking the time out of your day to leave a review! We're grateful for your feedback.

Sep. 15th, 2023

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Jeffery Floyd

Warning! These guys are crooks. They catch you when you're in a vulnerable place and they sound very helpful and professional until you find out they're taking 25% off the top for any negotiated settlement amount. They are very good at getting debt collectors to stop calling you but is that really worth 25% of the debt settlement? You decide.

1 year ago

Reply from Alleviate Financial Solutions

Hello, I appreciate you taking the time to share your feedback with us. Our sincerest apologies for the negative experience you have had. Alleviate Is a regulated debt relief company, and we have successfully helped thousands of people resolve their debts. As stipulated in the signed agreement, a earned performance fee of 25% is applicable for each settled account. This fee is only taken once we have performed and obtained a settlement for an enrolled debt. We apologize if this aspect of our process was not adequately communicated or if it has caused confusion. We would be more than happy to review the specifics of your case with you to ensure that you fully understand the breakdown of fees. Please feel free to reach out to our customer support team at 888-879-9777 to schedule a time for this discussion.

Sep. 18th, 2023

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Windy Gregory Fayetteville, AR

Very informative and kind people I’ve delt with so far. Happy to be working with such a kind group of people.

1 year ago

Reply from Alleviate Financial Solutions

Windy, thank you so much for your kind words! We greatly appreciate your feedback.

Sep. 15th, 2023

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Caiti Stenger Houston, MO

Wonderful help! She answered all my questions and made the process informative but also not long and drawn out.

1 year ago

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A Charlotte, NC

Always helpful, flexible and helpful when facing hardships and able to find a way to keep me on track.

1 year ago Edited February 20, 2024

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Kenneth Ricks

Excellent Service!!! Customer Service Representative was very helpful, informative and professional.

1 year ago Edited May 1, 2024

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Elaine Yenkala Ontario, CA

Everyone, including Michael has been very positive and knowledgeable about the program ive signed up for

1 year ago

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Jimward Labranche Elmont, NY

The representative explained step by step the procedure. He was not rushing me if I needed more explanation.

1 year ago

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Maria Flores Laredo, TX

Great service up to now , representatives have been more than helpful ! I really appreciate the attention!

1 year ago

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Michael Shinkle Indianapolis, IN

This representative was very helpful and getting me to the right department so I could reset my password.

1 year ago Edited August 28, 2023

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Joel Gadness TX

Great service by The Estuardo C! Company has kept me informed on process and has been expedient on getting settlements.

1 year ago

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Debra Lawson Fenton, MO

I was really happy with Oscar he made me understand and feel comfortable. He answered all my questions and then some

1 year ago

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Ronnie Brison Somerset, KY

Friendly and responsive. They answer all questions clearly . They settled my first account in 4 months.

1 year ago

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William Boone Terre Haute, IN

Ms W w as very thoroughly explained everything and went over slow enough I could understand and was very helpful

1 year ago

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Marcela Diaz El Paso, TX

Maria R is very nice, professional and helpful. She was patient with me while I looked for my cards.

1 year ago

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Yvonne Barbosa Stockton, CA

Ervin was very helpful, explained everything well. He also checked in the problem I was having with the help email.

1 year ago

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rosa romero San Tan Valley, AZ

He was very professional and very helpful and kept it short and sweet but yet help me out with what I needed.

1 year ago

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Pamela Booker Charlotte, NC

The financial representative was very helpful and knowledgeable and answered all my questions completely.

1 year ago Edited August 24, 2023

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Kay Jones Noble, OK

Dulce did an excellent job making sure I understood each step of the Welcome packet & going over our accounts.

1 year ago Edited August 15, 2023

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Ricky Martinez TX

Your customer service agent Julio was very kind and professional answered all my questions and understood my situation

1 year ago

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Mark Cohen Yuba City, CA

At first I was having a hard time getting my account set up, but now I believe that everything is going to go smoothly.

1 year ago

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abraham chavez LA

Very good company. They explain everything clearly. They guide you step by step to make sure you understand.

1 year ago

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Peggy Jacks Wylie, TX

Ottoman did a great job going through my accounts telling where I stand with all my creditors. Very thorough.

1 year ago

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Agustin Villan

Has answered all my questions and concerns and also gave me details on account to make sure everything was okay

1 year ago

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Polly Rivers Adamsville, TN

The agent was very polite and professional. Answered all my questions and paid attention to my concerns.

1 year ago

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wilson lowery Van Buren, AR

Was a good experience with a good professional gave me all rhe information I need to take care of my case

1 year ago

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amellous mendoza Porter Ranch, CA

Amanda explained every details on my Welcome packet and answered all my questions very well. Thank you for your help..

1 year ago

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Sandra Bender Tallassee, AL

The person I spoke to was very considerate, he took time to make sure if I had any questions he would try to answer.

1 year ago

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Nanette Brinkley Brevard, NC

The overall experience with Alleviate Financial Solutions as been very good. I would reccomend to my friends.

1 year ago

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Andrew Gonzales Phoenix, AZ

Ervin was very informative and professional, answered all my questions and I would definitely speak with Ervin again.

1 year ago Edited September 14, 2023

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Jennifer JACKSON Hattiesburg, MS

I like everything about this young man Jay. He was very helpful and polite. He handled my call with absolute professionalism

1 year ago

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Dr. Charlene Crump Tallahassee, FL

I like the thoroughly brief discussion get me to the point, and answer my questions with complete satisfaction.

1 year ago

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Irvin E McQueen Saint Joseph, MO

Cristian R was very informative with my concerns. He was also very patient . Very nice gentleman to talk to.

1 year ago

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Carlos Gonzalez Dallas, TX

Professional Company, very honest and Enjoy the service. I really was pleased with regular communication process

1 year ago Edited July 27, 2023