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Alleviate Financial Solutions

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7.7

Overall Score

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Kenneth J. Catenacci Indianapolis, IN

Very professional and knowledgeable. Gets to the point & answers questions confidently. Made me feel that I matter.

1 year ago

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Mr Rundown Houston, TX

Answered all questions and took care of everything that needed to be taken care of and helped me out

1 year ago

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George Stansberry Fultondale, AL

My account manager Elvis was excellent at welcoming me and explaining how this work during the welcoming package call.

1 year ago

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Reply from Alleviate Financial Solutions

Your positive feedback means a lot to us here at Alleviate! Thank you George Stansberry!

Dec. 28th, 2022

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Courtney Dukes Los Angeles, CA

Great experience very knowledgeable about his work / my problems! Didn’t waste anybody’s time ! Thanks Jorge

1 year ago

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Reply from Alleviate Financial Solutions

Customer service is our number one priority. Thank you for leaving a rating!

Dec. 28th, 2022

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Shannon Hancock Niles, MI

Maria was very friendly and helpful! People like this make a stressful situation easier to navigate!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much Shannon Hancock! It means a lot to hear such positive remarks!

Dec. 28th, 2022

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Karen Friot Fulton, NY

Jay was very knowledgeable, and thorough in helping us with our inquiries. He also was friendly and polite.

1 year ago Edited March 3, 2023

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Reply from Alleviate Financial Solutions

We are happy to hear you are having a good experience. We look forward to continuing to provide excellent customer service!

Dec. 28th, 2022

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Cynthia innocent Brooklyn, NY

Ms. Maria was very calm and patient and easy to communicate with. Felt very comfortable speaking to her.

1 year ago

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Reply from Alleviate Financial Solutions

We know the importance of good customer service, thank you for the feedback Cynthia innocent!

Dec. 28th, 2022

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Michael Jackson Malden, MA

I had a call from Jorge last night. He is very polite and helpful. I feel confident my account is in good hands.

1 year ago

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Angela Johnson Brighton, MI

They are friendly, will answer any questions, and most importantly listen to you on how or why you need assistance.

1 year ago

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Thuy Le Albuquerque, NM

Thank you Gary. You are a good associate that I can have for the business. I do appreciate your help. Regards

1 year ago

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Joe Alaniz

Very detailed explanation on how the process works and helpful tips on how to take care of my account.

1 year ago

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billy nieto Miami, FL

I dealt with Elvis he was understanding and explained everything where I could understand it. They are a life saver

1 year ago

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Jackie Adaams Redford, MI

He was very helpful and going out of his way to help me I think he needs a raise he was the best Jorge

1 year ago

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Latijaia Collins-Harris

Friendly staff and very transparent process! Staff ensures that I understand every step in the process!

1 year ago

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Maxwell Wang Hayward, CA

They have been very cooperative, helpful, polite, and considerate. They are helping me get out of debt.

1 year ago

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Brian TX

Great company to work with so far. They have settled several accounts already and paid off some of them.

1 year ago

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Magallano Francisco Los Angeles, CA

Joarsy R is one of your best employee, he is very professional, easy to understand & very knowledgeable.

2 years ago

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Chase Whittaker Houston, TX

Incredibly professional and courteous. Took the time to go step-by-step and was very much appreciated.

2 years ago

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Kristine Marie Rieschl Omaha, NE

They work with you and keep in contact with you to keep you on tract to get you paid off in timely manner

2 years ago Edited April 10, 2023

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Lester Truitt Boston, MA

The representative Carlos was able to help me with my situation and had everything accomplished in less than 5 minutes.

2 years ago

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Wilamo Martial Arts Scarsdale, NY

Jackie was Great! She broke down everything in fine detail, with patience, knowledge & understanding

2 years ago

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Karen west Grand Prairie, TX

Customer Review Video

2 years ago

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Veronica Serrano Huntington Park, CA

Thank you very much for the outstanding service you provided for me in resolving my credit card issues !!

2 years ago

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Lee Spinner Athens, PA

They're operators are absolute professionals and always courteous and patient to make sure you understand everything.

2 years ago

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Anna Martin

This is the first month. They have been informative.

4 months ago

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Reply from Alleviate Financial Solutions

We are thrilled to have you on board and are pleased to hear that your first month has been informative. We are here to support you every step of the way, so please don't hesitate to reach out with any questions or concerns. Thank you for taking the time to share your feedback, Anna.

Jun. 13th, 2024

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Mandy Montoya

Very friendly and informative. Highly recommend Rick

6 months ago

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Reply from Alleviate Financial Solutions

I'm pleased to hear that you found Rick helpful and informative. It's fantastic to see his hard work recognized. Thank you for taking the time to share your positive experience with us, Mandy!

May. 2nd, 2024

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Thomas Williams

5 stars Very thorough and helpful. Thank you.

6 months ago

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Reply from Alleviate Financial Solutions

Thomas,

We're so glad to help and sincerely appreciate your kind words! We're delighted to have provided excellent service and will be here for further assistance if needed.

Apr. 29th, 2024

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Arantxa France

Have no comments.so far everything is perfect

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for your review, Arantxa! We're thrilled to hear you had a great experience. Please don't hesitate to reach out if you have any questions or concerns; we're always here to help.

Apr. 29th, 2024

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Marcia Thomas

Everyone appear to be very helpful and genuinely care.

6 months ago Edited May 22, 2024

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Reply from Alleviate Financial Solutions

We are delighted that you have had a wonderful experience and are thrilled to welcome you to the Alleviate family, Marcia! We are committed to helping you attain the debt-free lifestyle you deserve and providing support throughout your journey. Please feel free to contact us if you need anything.

Apr. 26th, 2024

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Robert Reynolds

Jorge was polite and answered all my questions. He did a great job

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Jorge for a job well done! It was so kind of you to share your experience, Robert.

Apr. 26th, 2024

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Hector Sanchez

THEY REALLY HELP ME WITH MY DEBT. I SAVED A LOT OF MONEY

6 months ago

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Reply from Alleviate Financial Solutions

This is wonderful, Hector! We're thrilled to have helped you save money and appreciate your feedback. Thank you for reviewing your experience with us.

Apr. 26th, 2024

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Jeff Beck

Great customer service She was very helpful and nice

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Jeff! We greatly appreciate your feedback and are delighted to have provided excellent and helpful service.

Apr. 25th, 2024

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Debra wooten

I am very pleased with Alleviate Great customer service

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your thoughts, Debra! We’re thrilled that you are satisfied with our services. We appreciate your feedback, and we hope to be of help again soon.

Apr. 25th, 2024

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Rene Camacho

Good costumer’s service Agent I spoke with was really nice

6 months ago

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Reply from Alleviate Financial Solutions

Rene,

We're thrilled you had a great experience and genuinely appreciate your feedback! We are here to support you throughout your journey. Please don't hesitate to contact us with questions or concerns along the way.

Apr. 17th, 2024

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Jason Holden

Was very easy understanding how everything needed to work

6 months ago

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Reply from Alleviate Financial Solutions

Jason,

Thank you for sharing your positive experience with us by leaving a review! We're delighted to have provided a positive and straightforward experience. Please don't hesitate to contact us with questions or concerns throughout your journey.

Apr. 17th, 2024

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Blas Bobadilla

Jaqueline was Prompt and professional handling my call

6 months ago Edited April 25, 2024

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Blas. We’re thrilled that you are satisfied with our services. We appreciate your feedback, and we hope to be of help again soon!

Apr. 15th, 2024

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Ken Murphy

Talked with Rick M. Exceptional service.

6 months ago

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Reply from Alleviate Financial Solutions

Ken,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Apr. 25th, 2024

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J D

Andrea was very nice and helpful. great.

6 months ago

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Reply from Alleviate Financial Solutions

We appreciate you taking the time to review and recognize our representative, Andrea, for her excellent service. Thank you for sharing your positive experience with us, JD!

Apr. 10th, 2024

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Trivon McDade

I was help out a lot, and all my questions was answered.

6 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Trivon! We appreciate your feedback and are glad to assist you.

Apr. 8th, 2024

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TheDarkWolf DarkWolf

He was a very professional and polite person very helprul

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us! We appreciate your feedback and are glad to assist you.

Apr. 5th, 2024

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Tony Luevano

They stay on top of what's happening to me.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for your positive feedback, Tony! We are committed to keeping you informed about your program and supporting you in the best way possible.

Apr. 5th, 2024

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dina querido

The person who helped me with my call was very helpful

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Dina! We appreciate your feedback and are glad to assist you.

Apr. 4th, 2024

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Susana

Agents are knowledgeable, professional and courteous.

7 months ago

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Reply from Alleviate Financial Solutions

We are thrilled by your review, Susana! Our primary objective is to provide top-notch services, and we are grateful for the hard work our agents put into achieving this goal. Seeing our agents' efforts being recognized by our clients is always rewarding. We appreciate you taking the time to write a review and share your positive experience with us.

Apr. 4th, 2024

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Rafael

Astrid - The representative was very helpful and polite

7 months ago

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Reply from Alleviate Financial Solutions

Rafael,

We appreciate you taking the time to review and recognize our representative, Astrid, for her excellent service. Thank you for sharing your positive experience with us!

Apr. 4th, 2024

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Sonia Urrutia

Wonderful customer service. JC was very helpful.

7 months ago

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Reply from Alleviate Financial Solutions

We appreciate your feedback on JC's outstanding service! Thank you for taking the time to share your experience with us.

Apr. 4th, 2024

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Greg Ricks

Rick was awsome answered all my questions

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Rick for a job well done! It was so kind of you to share your experience, Greg.

Apr. 3rd, 2024

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Steve Tolrud

Great service. Very easy to talk to and helpful.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Steve! We’re thrilled that you are satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Apr. 2nd, 2024

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shafi_islam@hotmail.com

They were responsive and very eager to help.

7 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time to leave a review, Shafi! Your feedback means the world to us and we are always happy to help.

Apr. 1st, 2024

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Teresa Keeley

Andrea was very nice and very helpful thi

7 months ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Andrea for a job well done! It was so kind of you to share your experience, Teresa.

Mar. 28th, 2024

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Tom Shaver

Very knowledgeable and friendly made the process quick

7 months ago

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Reply from Alleviate Financial Solutions

Tom,

Thank you for taking the time to leave a positive review! We are thrilled that you had a quick and enjoyable experience with us.

Mar. 26th, 2024