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Alleviate Financial Solutions

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7.7

Overall Score

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Jessica Galdamez San Francisco, CA

Customer service always great! Elizabeth W was so polite and very helpful.

11 months ago

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Reply from Alleviate Financial Solutions

Jessica, thank you for taking the time to leave a review! We're delighted to hear about your fantastic experience with Elizabeth. Your feedback is truly appreciated.

Dec. 20th, 2023

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Jay Monroe Rochester, NY

They were able to help me realize it's possible to get out of debt

11 months ago

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Reply from Alleviate Financial Solutions

This review has made our day, Jay! Your feedback is valuable to us, and we are happy to welcome you to Alleviate. Congratulations on taking the first step towards financial stability!

Dec. 19th, 2023

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Charlotte Warren NC

My csr was amazing 10/10 i need her to handle all my reviews

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Charlotte. Your feedback is greatly appreciated!

Dec. 18th, 2023

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Chrissie Chaney Concord, CA

Julio was ver helpful answered all my questions and was patient with me!!!

11 months ago

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Reply from Alleviate Financial Solutions

Chrissie, thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy our rep took the time to address your concerns with great patience and care. Thank you again for your support and for choosing our company!

Dec. 18th, 2023

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Elena Rocha Gardena, CA

Sara B was very helpful and provided great customer service!

11 months ago

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Reply from Alleviate Financial Solutions

Elena, thank you for reviewing and recognizing our representative's excellent work! Your feedback is much appreciated.

Dec. 13th, 2023

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Julie Sharp Lincoln, NE

Very professional and kind and made sure I understood everything

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Julie. Your feedback is greatly appreciated!

Dec. 12th, 2023

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Shayne

Everyone is always friendly and eager to Provide assistance.

11 months ago

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Reply from Alleviate Financial Solutions

Shayne, thank you for sharing your positive experience with us! We appreciate your feedback and are always glad to assist you.

Dec. 12th, 2023

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keila alvarenga Los Angeles, CA

Great customer service ! Greatly appreciated all the information and guidance.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Keila! We appreciate your feedback and are glad to assist you.

Dec. 8th, 2023

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Theresa Lane Farmington, MI

Very helpful and great knowledge. I will recommend people to join.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience, Theresa! We appreciate you taking the time to leave such an excellent review and recommendation. We are delighted to have assisted you and would be happy to help anyone you may refer to us. Thank you again!

Dec. 5th, 2023

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Rhonda Rilenge Columbus, IN

It is going to help me financially. She is very knowledgeable .Thank you

11 months ago

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Reply from Alleviate Financial Solutions

Rhonda, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Dec. 4th, 2023

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SPIRIT X Gwynn Oak, MD

Excellent customer service Omar and Carlo were very understanding in my case

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us! We appreciate your feedback and are glad to assist you.

Nov. 28th, 2023

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Peter Connaughton

Rick at alleviate helped me with a payment situation quickly and efficiently. Great company

11 months ago Edited May 6, 2024

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Reply from Alleviate Financial Solutions

Peter, we are delighted to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Nov. 27th, 2023

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Thomas Bradley Houston, TX

Yall answered my questions and yall are doing great Thank you Sincerely Thomas Bradley

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time to review, Thomas. Your feedback is greatly appreciated!

Nov. 27th, 2023

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Manny Glendale, AZ

Sheila was very kind and very helpful! Answered all of my questions and was very relatable

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your wonderful experience with us by leaving a review, Manny! We appreciate your feedback and are glad to assist you.

Nov. 20th, 2023

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Joseph Oathout Latham, NY

The team is very helpful. I worked with Elizabeth tonight who was absolutely great.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your wonderful experience with us, Joseph! We appreciate your feedback and are happy to assist you.

Nov. 20th, 2023

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dewain terrell

Really good advice and excellent customer service. She his marriage material. She knows credit

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for recognizing our representative's excellent work! Your feedback is much appreciated, Dewain.

Nov. 20th, 2023

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Am Tay Louisville, KY

The agent was efficient in explaining the information. Answered all questions and was polite.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Am! We appreciate your feedback and are happy to assist you.

Nov. 15th, 2023

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Maria Williams Killeen, TX

I like this program because they work with me when I have issues when it comes to pay.

1 year ago Edited November 27, 2023

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Maria! We appreciate your feedback and are glad to assist you.

Nov. 15th, 2023

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George young Mechanicsville, MD

Vidal was helpful and courteous. Went over my options for future loans to speed up my resolutions.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for recognizing our representative, George, for a job well done. We greatly appreciate your feedback and will share it with our team.

Nov. 15th, 2023

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Don Randi Camarillo, CA

Rick was easy to understand and very helpful and thorough l am relieved. Thanks Rick

1 year ago

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Reply from Alleviate Financial Solutions

We're delighted that you feel better after speaking with our representative! Thank you for taking the time to leave a review, Don. We appreciate it.

Nov. 13th, 2023

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Micheal Hicks Springfield, MO

Ricardo is extremely helpful in settling my debts and ensuring my information is up to date

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Micheal! We appreciate your feedback and are glad to assist you.

Nov. 13th, 2023

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Visanske Slappy Kings Mountain, NC

I like that the manager was attentive to my questions and she was also very clear and informative.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Visanske.

Nov. 13th, 2023

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Marcia H.

Edwin was very helpful and explained the program step by step clearly and answered my questions.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for recognizing our representative's excellent work! Your feedback is much appreciated, Marcia.

Nov. 10th, 2023

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Rita Stover Bel Air, MD

At times she spoke roo fast, was always willing to repeat what she said. Over all it was a good experience.

1 year ago

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Reply from Alleviate Financial Solutions

Rita,

Thank you for taking the time to share your feedback with us. We are happy to hear about your positive experience and will share this with our team.

Nov. 9th, 2023

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Matthew Stephan Tulsa, OK

The are very helpful with helping me in my situation and they are very understanding.

1 year ago

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Reply from Alleviate Financial Solutions

Matthew,

Thank you so much for sharing your positive experience with us by leaving a kind review!

We appreciate your feedback and are always glad to assist you.

Nov. 8th, 2023

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cassandra Hawthorne

She was very professional and listened to me beat myself up while reassuring me it would be ok

1 year ago

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Reply from Alleviate Financial Solutions

We are thrilled to hear that our representative was able to reassure you that you are on the right track.

Thank you, Cassandra, for taking the time to share your positive experience with us and for being open with us. We greatly appreciate your support and we want you to know that we are always here for you in case you have any questions or concerns during your journey.

Nov. 8th, 2023

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Alfredito Cruz Southampton, NY

Good explanation! Andrea went through all the pages and explain them on a way I could understand.

1 year ago

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Reply from Alleviate Financial Solutions

Alfredito,

Thank you for sharing your positive experience with us by leaving a review! Your feedback is highly valuable to us, and we appreciate you taking the time to do so.

Nov. 2nd, 2023

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Ronnie & Cheryl Roberts

She was one of the most pleasant person I have talked with in a long time I love it

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your positive experience with us!

We are thrilled you had a fantastic conversation with one of our representatives. One of our goals is to always provide warm, friendly, and helpful service to all our customers, and we are happy to know that we met your expectations. If you need help or have questions during your journey, please do not hesitate to contact us.

Oct. 31st, 2023

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Steve M Mineola, NY

Ottmar was very courteous, professional, and assisted me with professionalism. Thank you, Ottmar

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative, Steve! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 27th, 2023

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Jonathan K

Well informed, equipped and courteous. Lends legitimacy to your program. Thank you.

1 year ago Edited April 24, 2024

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Larry King Hanford, CA

Very and straight forward in her explanations. Friendly and pleasant to speak with.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time to leave a review! Your feedback is truly appreciated, Larry.

Oct. 25th, 2023

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Gary Bhandal Sacramento, CA

Quick and easy communication very respectful. Estuardo C provided great service.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Gary.

Oct. 25th, 2023

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Fallon Kartchner Mesa, AZ

Great customer service thank you ! Can't wait to do business with you and the company !

1 year ago

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Reply from Alleviate Financial Solutions

Fallon, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability!

We're delighted to have provided great service and look forward to being a part of your journey towards a bright financial future.

Thank you so much for sharing your thoughts with us.

Oct. 25th, 2023

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hoola boola Sacramento, CA

I've been with Alleviate for two months, and I've just received my first settlement!

1 year ago

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Reply from Alleviate Financial Solutions

This is great news,

Congratulations on your first settlement!

Thanks for taking the time to leave a positive review about your experience.

Oct. 24th, 2023

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Antoinette Detroit, MI

Was very helpful with my issue. Took the time to explain everything in a way that I understand it.

1 year ago

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Reply from Alleviate Financial Solutions

We're delighted to hear that we resolved your issue, Antoinette!

Thanks for taking the time to leave a positive review.

Oct. 24th, 2023

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Michael Wood Decatur, AL

Amanda was ver patient with me and she did not mind repeating what she had just spoke on.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Michael.

Oct. 24th, 2023

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Anthony Perez

I spoke with Al and I explained my situation. The customer service is great. Thank you

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 20th, 2023

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Cierra Williams

Maria V was awesome and a relief today she was patient,she was friendly and got the job done.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Cierra.

Oct. 20th, 2023

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Amy Steiger

He was very polite and listened to what I had to say without interrupting me. Very helpful

1 year ago

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Reply from Alleviate Financial Solutions

Amy, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Oct. 19th, 2023

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Cristine Andrade Solvang, CA

Diamond was very helpful, precise, and got things taken care of right away. Thank you, Diamond!

1 year ago

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Reply from Alleviate Financial Solutions

Cristine,

Thanks so much for taking the time to leave a review! We're delighted to have provided excellent service and appreciate your feedback.

Oct. 17th, 2023

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Alaa tamimi Plano, TX

Staff is always willing to assist. They’ve been a great help in my financial situation.

1 year ago

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Reply from Alleviate Financial Solutions

Alaa,

That means the world to us. Thank you so much for your review!

Oct. 17th, 2023

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Debra Thompson Lewiston, CA

Spencer K was awesome and helping me and really appreciate him professional and caring

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Debra.

Oct. 16th, 2023

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Jim Wells Indianapolis, IN

Emerson was very smart, helpful and thorough. Sounds like everything’s proceeding as planned.

1 year ago

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Reply from Alleviate Financial Solutions

Jim, thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated.

Oct. 13th, 2023

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Pedro Acosta New York, NY

Excellent customer service and excellent programs to help people in hardship situations.

1 year ago

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Reply from Alleviate Financial Solutions

Pedro, Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. Your feedback is precious to us in continually improving our services.

Oct. 11th, 2023

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Marla Takehara Sacramento, CA

Vidal G was very helpful and listened to my concerns which made me feel alot better!

1 year ago

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Reply from Alleviate Financial Solutions

Marla, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! We're delighted to hear that your concerns were addressed and you feel better about the program. Should you ever have any questions or concerns, please feel free to give us a call so we may address them. Thanks again for your feedback, we truly appreciate it.

Oct. 9th, 2023

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Tyrone Langley Washington, NC

Ms.d was very professional asking all my questions thank you very much on the road to recovery.

1 year ago

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Reply from Alleviate Financial Solutions

Trone, thank you so much for sharing your thoughts! We're delighted to hear that your questions were answered. Should you ever have any concerns or questions throughout your journey, please feel free to give us a call so we may address them. Thank you again for your support and for choosing our company.

Oct. 6th, 2023

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Ann Hager

Andi was easy to work with and made sure we understood everything before moving on.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Ann.

Oct. 5th, 2023

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Flore T Kansas City, MO

I just enrolled in in the program. So far, I don't have any concerns. Thank you, Andrea E, for your explanation.

1 year ago

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Reply from Alleviate Financial Solutions

Welcome, Flore! Thank you for taking the time out of your day to leave a review, we look forward to helping you resolve your debts. Should you ever have any concerns or questions, please feel free to contact us so we can address them for you.

Oct. 4th, 2023

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RAILENE VARGAS Fresno, CA

Everyone is really helpful. Julio C answered all of my questions and was pleasant to talk with.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Railene.

Oct. 3rd, 2023

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Woofles185 Rangel East Chicago, IN

Sara B was very knowledgeable and helpful in getting my accounts in order and reviewing everything

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Oct. 3rd, 2023