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Alleviate Financial Solutions

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7.7

Overall Score

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Fernando Collazo

Was very thorough and very polite, was able answer questions that I was concerned about

1 year ago

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Reply from Alleviate Financial Solutions

Fernando, Thank you so much for taking the time out of your day to share your thoughts! We're glad to hear that our rep was able to address your concerns. Thank you again for your support and for choosing our company.

Oct. 3rd, 2023

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Jenna White Los Angeles, CA

It was an easy and friendly phone call and she helped me with all my needs right away

1 year ago

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Reply from Alleviate Financial Solutions

Jenna, Thank you so much for taking the time out of your day to share your thoughts!

Oct. 2nd, 2023

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Matthew Kaminsky Methuen, MA

Very kind and helpful people. Cassandra and Savanah in particular have been great to deal with.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our reps for a job well done! It was so kind of you to share your experience, Matthew.

Oct. 2nd, 2023

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Katie Moreland

I love the communication and helpfulness, and Jay was incredibly helpful over the phone

1 year ago

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Reply from Alleviate Financial Solutions

Katie, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated.

Sep. 29th, 2023

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JW50 Miami, FL

Vidal was very knowledgeable about the processes and procedures on my new account.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Sep. 27th, 2023

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Ken Baxley Ormond Beach, FL

Andrea E was very professional and kind in helping me with my issues. She is awesome to deal with!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind for you to share your experience, Ken.

Sep. 27th, 2023

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Cristian Navarro Los Angeles, CA

Andrea A was very clear and to the point on how program works and answered my questions.

1 year ago

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Reply from Alleviate Financial Solutions

Cristian, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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natalia jones West Memphis, AR

I GOT CALL THIS MORNING FROM ANDREA & SHE EXPLAINE EVERYTHING TO ME THAT I NEEDED TO KNOW

1 year ago

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Reply from Alleviate Financial Solutions

Natalia, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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LaTanya Holly Washington, DC

The process was very simple, Mr. Bill made me feel relieved that I'll soon be debt free.

1 year ago

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Reply from Alleviate Financial Solutions

LaTanya, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated.

Sep. 26th, 2023

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Todd Johnson San Diego, CA

Great company helping me clear my debts. Just talked with Jay he was very helpful

1 year ago

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Reply from Alleviate Financial Solutions

Todd, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Rachel Mason Los Angeles, CA

Kenneth was professional, patient and ready to answer any question during my onboarding call.

1 year ago

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Reply from Alleviate Financial Solutions

Rachel, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 20th, 2023

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Rachel M Wright Plant City, FL

Just very helpful with my account to get set up! Thank you for your patience and time

1 year ago

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Reply from Alleviate Financial Solutions

Rachel, thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 20th, 2023

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alma edwards Fort Lauderdale, FL

Great Service Outstanding job and willing to help you with whatever your needs are.

1 year ago Edited October 2, 2023

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Reply from Alleviate Financial Solutions

Alma, thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated.

Sep. 19th, 2023

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Andrea Evertsen Phoenix, AZ

Just spoke to Rick M and he was super helpful with assisting me. Was pleasant to speak to and kind.

1 year ago

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Reply from Alleviate Financial Solutions

Andrea, thanks so much for your kind words and for recognizing our rep on a job well done! Wee truly appreciate your feedback.

Sep. 15th, 2023

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Muhammad Iqbal Fort Lauderdale, FL

Awesome service these people are really helpful and take you out from the dept like no prob

1 year ago

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Reply from Alleviate Financial Solutions

Muhammad, thank you so much for your kind review! We greatly appreciate your feedback.

Sep. 15th, 2023

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Eva Vaughn Sherwood, AR

Amanda A was so helpful and patient with me she helped me resolve my situation with my credit!

1 year ago

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Reply from Alleviate Financial Solutions

Eva, thank you for your review and for recognizing our rep on a job well done! We greatly appreciate your feedback and we're delighted to have provided great service!

Sep. 15th, 2023

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Carrie Hawks Piscataway, NJ

The associates are always knowledgeable and friendly and take time to answer any questions.

1 year ago

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Reply from Alleviate Financial Solutions

Carrie, thank you so much for taking the time out of your day to leave a review! We greatly appreciate your feedback.

Sep. 15th, 2023

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Billy Parsons Hobbs, NM

He was very helpful and attentive to all my questions and explaining everything

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for your review, Billy! We greatly appreciate your feedback and we're delighted to have provided great service.

Sep. 14th, 2023

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Scotty Benefiel Fishers, IN

Was very helpful. He answered all my questions. Very knowledgeable with how the program works.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time out of your day to leave a review, Scotty!

Sep. 14th, 2023

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linda bohuslaw Paramus, NJ

My question are always clearly explained , always patient , never feel rushed in the conversation

1 year ago

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Reply from Alleviate Financial Solutions

Linda, thank you so much for taking the time out of your day to share your thoughts!

Sep. 14th, 2023

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Laura Ortiz Fort Worth, TX

So far this company has been great. They have been very helpful during this time!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much taking the time out your day to leave a review, Laura!

Sep. 14th, 2023

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Shaun Saunders

Astrid was extremely helpful and understood my situation and responded with appropriate urgency.

1 year ago Edited August 2, 2024

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Shuan! Your feedback is genuinely appreciated.

Oct. 24th, 2023

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Myke Lizcano Austin, TX

Oscar was very helpful and professional through the whole process. Thank you for all you do!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Myke.

Nov. 10th, 2023

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Byron Hawkins Jacksonville, NC

Very professional, and very knowledgeable. I would gladly recommend this company to anyone.

1 year ago

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Emiliana Cabrera Orlando, FL

I like to be able to speak to customer service and speak to someone who has knowledge

1 year ago Edited August 28, 2023

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Shelia Williams Hampstead, NC

I like everything that I was talked to about my situation and I understand everything now

1 year ago Edited September 29, 2023

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Anthony McGuire Bardstown, KY

I spoke to Brittney T and she was very helpful explaining everything and was very kind as well

1 year ago

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Robert Elliott Fayetteville, NC

Just started but what a peace of mind ! They areVery easy to work with and very thorough.

1 year ago

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Manuel Cruz LA

Astrid F was so Knowledgeable and answered all my questions. She was so Professional and Helpful.

1 year ago Edited March 14, 2024

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ROBERT FLETCHER Homestead, FL

Joarsy was very patient and understanding when dealing with my concerns. He helped in sorting out my account smoothly.

1 year ago

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tiffany Howard Detroit, MI

Kala B was the best help ever!! If I could give her 1000 stars I would. Thank you again

1 year ago

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GEORGE WRIGHT Philadelphia, PA

I love the knowledge and professionalism of tis lady. She had courtesy and answered my questions.

1 year ago Edited August 25, 2023

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Nancy Bennett

I appreciated Joseph helping me,he was able to answer my questions I had about my account.

1 year ago

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Mike Reardon

Great customer support and very helpful explanations on all aspects of my business with them.

1 year ago

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Patricia Mckay Kiln, MS

I like that . She could help me with all my questions and was very nice to talk to .

1 year ago

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Bonita Hayes Madison Heights, MI

I appreciate the time taken to go through welcome package and then answer my questions

1 year ago

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Diane Brown Charlotte, NC

I appreciate the patience and kindness that is always shown from your representive.

1 year ago

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Sonia Tabango Miami, FL

Great service and dedication Michael explain every detailed and information I needed to know

1 year ago

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Steve Street FL

Amanda A was very helpful explaining the plan while being professional and courteous.

1 year ago

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Tony Martinez Houston, TX

Account manager was awesome explain everything awesome experience THANK YOU VERY MUCH Julio J C

1 year ago

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Joy Lanni Bessemer, AL

Oscar was very informative and helpful. Excellent job going over the information. He is very friendly and courteous.

1 year ago

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Kathryn Cochran Leesburg, FL

He was very nice and knowledgeable. He was able to explain everything for me to easily understand.

1 year ago

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Mauricio Melendez

Excellent customer service. Everything was clear and very informative about how the program works.

1 year ago

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matthew horn Clearwater, FL

Very thorough, patient. Appreciate all the dedication to helping the avg consumer

1 year ago

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M V San Francisco, CA

Great service from Charlie and I appreciate him walking me through the process!👍

1 year ago

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Mary Berry Greenville, NC

Stuart was very knowledgeable and ease my concerns I had about how much time I had left on program.

1 year ago

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Grown Man Madison, MS

Haven’t had any complaints. The key is patience just like they explained to me when I first started

1 year ago

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Wayne Tinsley

I really appreciate the way everything was explained and made easy for me to understand.

1 year ago Edited October 9, 2023

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kimmie montano Phoenix, AZ

Ottmar E was very helpful and polite. Walked me through the status of my account. Very respectful.

1 year ago

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Kicia Bell Lubbock, TX

Luis was very courteous and respectful. He took care of my situation I called about.

1 year ago Edited October 13, 2023