Name: Alleviate Financial Solutions
Rating: 4.9

star star star star star

Kaela Mitchell Duncanville, TX

Great service answer all my questions. Be sure to get a call back if you’re on hold too long.

2 years ago Edited February 27, 2023

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Sherri Swim Muskogee, OK

Jorge A was very pleasant, professional and helpful Thank you very much Sherri Swim

2 years ago Edited August 4, 2023

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Julius Dampier jr Los Angeles, CA

Helpful and kind hearted to my situation, gave me responses to my questions. Thank you!

2 years ago

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Angie Jones Tulsa, OK

Service today was very good! Your rep is very knowledgeable and handled the call very efficiently.

2 years ago

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Dena Gladewater, TX

I have been treated with great respect and understanding. The program was fully explained.

2 years ago

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Yadira Martínez Hollywood, FL

I feel very satisfied with this debt relief program, thanks for the excellent work 🙏🏼

2 years ago

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Shannon Magill Little Rock, AR

The young lady was very helpful & answered all of my questions.Very professional.

2 years ago

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Attila Kutas Newland, NC

I wish to recommend Omar M for his quick and efficient attention to my accounts.

2 years ago

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Best company New York, NY

Like how alleviate financial solutions combin all my credit cards debt into one payment

2 years ago

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Mark Clark Phenix City, AL

Very good customer service. Completely went over welcome packet. Very informative

2 years ago

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Jean guignard Fayetteville, NC

Great professionalism and dedication in assisting customers with their problem sets.

2 years ago

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Kassem Elsaghir Detroit, MI

Quality customer service and they are very good at explaining everything you need to know!

2 years ago

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sokchanna touch NY

Jorge was very professional and helpful. He was able to provide the document I needed.

2 years ago

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Alex Ibarra San Diego, CA

Took my update seriously and let me know it will be addressed to my account manager

2 years ago Edited December 26, 2022

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Princess Jackson Tracy, CA

Carlos was very patient with me as well as explained everything in detail and perfectly.

3 years ago

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Robert C Pratt Jr. Houston, TX

I appreciate her understanding my concerns about my account and getting them close out.

3 years ago

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Lisa McGee TX

Maria was extremely helpful, pleasant, and very proficient. Double thumbs up for her

3 years ago

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tina jennings Killen, AL

My account manager Jorge is always available to help with questions and is ver helpful.

3 years ago

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Platnum Moncivaiz Show Low, AZ

Wonderful customer service offered by Vidal and he was able to answer my questions

3 years ago

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Robert Baetiong San Marcos, CA

They are very helpful in assisting you in negotiating the debt payment to a minimum.

3 years ago Edited February 8, 2023

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Francisco Vasquez Ontario, CA

All my questions were answered and the conversation was thorough— covered all of account.

3 years ago

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Celeste Rech

Very easy to do. Their customer service is excellent . I would definite recommend the company .

3 years ago

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Spencer Thomas Aubrey, TX

Working with JOARSY R, was a positive experience, very knowledgeable, and helpful

3 years ago

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Jeff Bassett Long Beach, MS

Excellent experience with Alleviate Financial Solutions and everyone has been very professional.

3 years ago

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Happy SC

Awesome customer service reps, very nice people!! Helps get you back on track!!!

3 years ago

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Elizabeth Buntyn Beaumont, TX

I feel confident that Alleviate Financial has my best interest in mind while deleting my debits.

3 years ago

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Deborah Battle Creek, MI

Associate was very informed of my account Explain what my plan were for this account

3 years ago Edited March 30, 2023

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Kristina Young Amelia Court House, VA

I like how helpful associates are. I just wish they didn't have to call every month for a review.

3 years ago

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manuel romani Lancaster, TX

The call back and the attention to inform me about the process is very self assuring

3 years ago

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Allison Valles El Paso, TX

Organized patient and made me feel comfortable, reassured me when I had questions or concerns.

3 years ago Edited December 16, 2022

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Renna Gordon Dexter, MO

He answered all my questions and explain everything to me . How it work. He was very good.

3 years ago Edited March 13, 2023

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Paul James Marion, NC

Alleviate/Gateway has completed each and every recommendation and promise at my

3 years ago Edited September 20, 2023

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Kara Love Austin, TX

Great customer service from Diego! Easy to talk to and solved my problem in minutes.

3 years ago

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garfield brennon

I like there processing system easy to maneuver an adjusted as needed without every day changes

3 years ago Edited September 23, 2024

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LENNARD CHARLES Brooklyn, NY

Agent was cordial, knowledgeable and professional . All issues were adequately addressed.

3 years ago

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LAZARO VALENZUELA Florissant, MO

AFS doesn't have the client's needed assistance at the forefront, but the profit of AFS. They are always asking for additional funds from people in need.

3 years ago

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Tina Griffin Elon, NC

It has been easy dealing with y’all and I appreciate all of the help you have given.

3 years ago

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Matt Anchorage, AK

Really was a big debt bind and Alleviate helped me settle my debts for much less then I could have expected.

3 years ago

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Dirlei Belli

Andrea was very nice and polite and solve my problem

9 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to let us know how Andrea did, Dirlei!

We appreciate your input and are delighted that we were able to resolve the issue. If you need anything else, please don't hesitate to contact us!

Feb. 25th, 2025

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Aurora Capel

They do not provide the service they advertise. Requested documentation on the negotiation on one account , they were not willing to provide.

9 months ago

Reply from Alleviate Financial Solutions

Thank you for reaching out and sharing your thoughts with us, Aurora.

We truly appreciate your feedback and sincerely apologize for any inconvenience or difficulties you may have experienced. We are currently reviewing your concerns and will be in touch with you soon to discuss this further.

We appreciate your patience and look forward speaking with you.

Feb. 19th, 2025

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Amparo De Santiago

Estoy muy satisfecha con el avance que he tenido

9 months ago

Reply from Alleviate Financial Solutions

¡Estamos muy orgullosos del progreso que has logrado y aún más felices de saber que estás satisfecha con tu avance, Amparo! Seguiremos trabajando en tus cuentas y apreciamos mucho que te hayas tomado el tiempo de compartir tu opinión con nosotros.

Feb. 19th, 2025

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Walter Jackson

all of my needs were met professionally!

9 months ago

Reply from Alleviate Financial Solutions

We're thrilled to have met your needs and are always just a call away if you need anything, Walter!

Feb. 7th, 2025

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Nancy Wingate

Friendly, informative, helpful, and professional

9 months ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time to let us know how we did, Nancy!

We are so appreciative of your feedback and look forward to our next chat.

Feb. 7th, 2025

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Rhea Tobias

Eric D was very helpful when I made the call

10 months ago

Reply from Alleviate Financial Solutions

We're thrilled you found Eric helpful and truly appreciate your feedback, Rhea! Thank you for taking the time to share your experience with us.

Jan. 27th, 2025

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Judy Jones

ERVIN WAS COURTEOUS AND PROFICIENT. Great representative.

10 months ago Edited June 5, 2025

Reply from Alleviate Financial Solutions

Judy,

Thank you so much for your feedback! We're really glad to hear that our representative was able to answer your questions and clear up any concerns. If there's anything else on your mind, please don't hesitate to reach out. We're always here to help and truly appreciate your review!

Jan. 24th, 2025

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G Ki

They were fantastic Emily deserves a Raise!!!!

10 months ago

Reply from Alleviate Financial Solutions

Thanks so much for recognizing Emiliy's fantastic work, G Ki! We're so glad you had a positive experience and will pass along your feedback to Emily and the rest of our team.

Jan. 23rd, 2025

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Ronnie Lyles

Friendly people to work with and very helpful

10 months ago

Reply from Alleviate Financial Solutions

It makes us incredibly happy to know that you've found our team friendly and helpful, because that is truly what we aim for!

Thank you for taking the time to let us know how we did, Ronnie. 😊

Jan. 23rd, 2025

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Jerry mandley

I found the welcome packet was explained simply .

10 months ago

Reply from Alleviate Financial Solutions

We're thrilled the welcome packet was straightforward and genuinely appreciate your feedback, Jerry!

We will be here for you every step of the way, so please don't hesitate to reach out with questions or concerns along the way.

Jan. 8th, 2025

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phil morris

was very helpful and freindly and understanding

11 months ago

Reply from Alleviate Financial Solutions

We aim for excellence and are delighted this has been your experience, Phil!

Thank you for taking the time to let us know how we did. 😊

Jan. 3rd, 2025

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colin cochrane

very professional.i would reccomend this service

11 months ago

Reply from Alleviate Financial Solutions

Your kind words and recommendation are greatly appreciated, Colin! Thank you very much for taking the time to share your thoughts with us.

Dec. 23rd, 2024