Name: Alleviate Financial Solutions
Rating: 4.7

star star star star star

Jean guignard Fayetteville, NC

Great professionalism and dedication in assisting customers with their problem sets.

3 years ago

star star star star star

Kassem Elsaghir Detroit, MI

Quality customer service and they are very good at explaining everything you need to know!

3 years ago

star star star star star

sokchanna touch NY

Jorge was very professional and helpful. He was able to provide the document I needed.

3 years ago

star star star star star

Alex Ibarra San Diego, CA

Took my update seriously and let me know it will be addressed to my account manager

3 years ago Edited December 26, 2022

star star star star star

Princess Jackson Tracy, CA

Carlos was very patient with me as well as explained everything in detail and perfectly.

3 years ago

star star star star star

Robert C Pratt Jr. Houston, TX

I appreciate her understanding my concerns about my account and getting them close out.

3 years ago

star star star star star

Lisa McGee TX

Maria was extremely helpful, pleasant, and very proficient. Double thumbs up for her

3 years ago

star star star star star

tina jennings Killen, AL

My account manager Jorge is always available to help with questions and is ver helpful.

3 years ago

star star star star star

Platnum Moncivaiz Show Low, AZ

Wonderful customer service offered by Vidal and he was able to answer my questions

3 years ago

star star star star star

Robert Baetiong San Marcos, CA

They are very helpful in assisting you in negotiating the debt payment to a minimum.

3 years ago Edited February 8, 2023

star star star star star

Francisco Vasquez Ontario, CA

All my questions were answered and the conversation was thorough— covered all of account.

3 years ago

star star star star star

Celeste Rech

Very easy to do. Their customer service is excellent . I would definite recommend the company .

3 years ago

star star star star star

Spencer Thomas Aubrey, TX

Working with JOARSY R, was a positive experience, very knowledgeable, and helpful

3 years ago

star star star star star

Jeff Bassett Long Beach, MS

Excellent experience with Alleviate Financial Solutions and everyone has been very professional.

3 years ago

star star star star star

Happy SC

Awesome customer service reps, very nice people!! Helps get you back on track!!!

3 years ago

star star star star star

Elizabeth Buntyn Beaumont, TX

I feel confident that Alleviate Financial has my best interest in mind while deleting my debits.

3 years ago

star star star star star

Deborah Battle Creek, MI

Associate was very informed of my account Explain what my plan were for this account

3 years ago Edited March 30, 2023

star star star star star

Kristina Young Amelia Court House, VA

I like how helpful associates are. I just wish they didn't have to call every month for a review.

3 years ago

star star star star star

manuel romani Lancaster, TX

The call back and the attention to inform me about the process is very self assuring

3 years ago

star star star star star

Allison Valles El Paso, TX

Organized patient and made me feel comfortable, reassured me when I had questions or concerns.

3 years ago Edited December 16, 2022

star star star star star

Renna Gordon Dexter, MO

He answered all my questions and explain everything to me . How it work. He was very good.

3 years ago Edited March 13, 2023

star star star star star

Paul James Marion, NC

Alleviate/Gateway has completed each and every recommendation and promise at my

3 years ago Edited September 20, 2023

star star star star star

Kara Love Austin, TX

Great customer service from Diego! Easy to talk to and solved my problem in minutes.

3 years ago

star star star star star

garfield brennon

I like there processing system easy to maneuver an adjusted as needed without every day changes

3 years ago Edited September 23, 2024

star star star star star

LENNARD CHARLES Brooklyn, NY

Agent was cordial, knowledgeable and professional . All issues were adequately addressed.

3 years ago

star star star_border star_border star_border

LAZARO VALENZUELA Florissant, MO

AFS doesn't have the client's needed assistance at the forefront, but the profit of AFS. They are always asking for additional funds from people in need.

3 years ago

star star star star star

Tina Griffin Elon, NC

It has been easy dealing with y’all and I appreciate all of the help you have given.

3 years ago

star star star star star_border

Matt Anchorage, AK

Really was a big debt bind and Alleviate helped me settle my debts for much less then I could have expected.

3 years ago

star star star star star_border

Don Miller

Michael Jamoralin is an excellent CS rep.

7 months ago

Reply from Alleviate Financial Solutions

Don, thank you so much for taking the time to recognize Michael’s outstanding service! Feedback like yours truly means the world to our team and we’ll be sure to pass this along to him.

Aug. 29th, 2025

star star star star star_border

maxim8up@ymail.com

Andrea was polite and did not become annoyed with the questions

9 months ago

Reply from Alleviate Financial Solutions

Thanks for sharing!

We LOVE employee recognition and are so glad to hear you were in great hands with Andrea. Please don’t hesitate to reach out if anything else comes up.

Jun. 23rd, 2025

star star star star star

Michael Grajeda

Andrea A was extremely helpful! Thank you

10 months ago

Reply from Alleviate Financial Solutions

So glad she could help, Michael! Thank you for taking a moment to share this.

May. 29th, 2025

star star star star star

Angel Antequera

Best company ,comunicación is fast and easy

10 months ago

Reply from Alleviate Financial Solutions

We're honored to be called the best and thrilled that communication has been solid, Angel! Thank you for sharing.

May. 21st, 2025

star star star star star

Viviana Avellaneda Rangel

Andrea answerd all my question and she was nice. Thanks

11 months ago

Reply from Alleviate Financial Solutions

Thanks for letting us know how your experience went, Viviana!

Andrea always brings her best and we're glad that came through.

May. 6th, 2025

star star star star star

Timothy Reves

They are great, thank you Andrea E.

11 months ago

Reply from Alleviate Financial Solutions

Appreciate your feedback and will pass this along to Andrea, Timothy! Thanks for taking a moment to recognize her hard work.

May. 7th, 2025

star star star star star

Ronnisha Jones

Eric D was very great and understandable and helpful

11 months ago

Reply from Alleviate Financial Solutions

Love hearing this, Ronnisha! Eric brings clarity and heart to every conversation and we're so glad it reflected in your experience.

May. 7th, 2025

star star star star star

Veronica Hamilton

He did an excellent job explaining everything to me

11 months ago

Reply from Alleviate Financial Solutions

We're so happy to hear everything was easy to follow and made sense, Veronica! Thanks for sharing this with us.

May. 2nd, 2025

star star star star star

Frank Galaz

Very professional and well spoken presentation

11 months ago

Reply from Alleviate Financial Solutions

Thanks for noticing, Frank! So glad you had a great experience and felt the presentation hit the mark.

May. 2nd, 2025

star star star star star

Roberto Abaunza

Thank you for the excellent and professional service received.

1 year ago

Reply from Alleviate Financial Solutions

Thanks so much for taking a moment to share your experience with us, Roberto.

We're glad you felt the care behind what we do, it is exactly why we are here.

Apr. 15th, 2025

star star star star star

Tommie Clay

Awesome customer service and gave a full breakdown of my current debt solution.

1 year ago

Reply from Alleviate Financial Solutions

Tommie,

We’re delighted to have provided an excellent experience and will pass along your feedback to the representative you spoke with!

Thank you for taking the time to share your experience with us.

Mar. 19th, 2025

star star star star star

Dorothy Ellefson Willoughby

The cut my payments by over $200. per month and me debt by years!!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts with us, Dorothy.

We are thrilled to have offered you a more affordable payment plan and a shorter timeframe for paying off your debt! It truly warms our hearts to know that we can assist you during this challenging time. We are always here to help, so please don't hesitate to reach out if you need anything. 🙏🏼

Feb. 19th, 2025

star star star star star

Keith Poole

Great people answered all my questions and handling my debts-Keith Poole

1 year ago Edited February 12, 2025

Reply from Alleviate Financial Solutions

We're honored to be of assistance and really appreciate your support and feedback, Keith!

We're glad all your questions were answered, and we will always be here if more questions arise.

Feb. 12th, 2025

star star star star star

LucE Sukowaty

Thank you to Jamie L and Leslie H for knowledgeable and courteous assistance

1 year ago

Reply from Alleviate Financial Solutions

Thank you for recognizing our team's dedication to providing excellent customer service and for sharing your positive experience with us, Luce!

Feb. 11th, 2025

star star star star star

Barb John

If I had questions she stopped to answer them in a way I could understand

1 year ago

Reply from Alleviate Financial Solutions

Barb,

We're so happy our representative provided a positive and personal experience and truly appreciate you sharing this with us!

We will be here every step of the way, so please feel free to reach out with questions throughout your journey.

Feb. 7th, 2025

star star star star star

Costas Athanasiou

Excellent communication learn everything that I have to know

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled to have provided a positive experience and are always here should any questions or concerns arise, Costas!

Feb. 5th, 2025

star star star star star

Jack Goodwin

I have enjoyed their help. I appreciate the work they are doing on my behalf.

1 year ago

Reply from Alleviate Financial Solutions

We're incredibly grateful to support you during this challenging time, Jack, and we truly appreciate your trust in us to help resolve your debt. Thank you for placing your confidence in our team. We look forward to continuing to deliver results and are always here if you need anything.

Jan. 17th, 2025

star star star star star

Anita England

Beatrice was very friendly, knowledgeable and explained this fully

1 year ago

Reply from Alleviate Financial Solutions

We're so glad Beatrice provided a friendly and informative experience and will gladly pass along your feedback to her and the rest of our team. Thank you for taking the time to let us know how we did, Anita! 😊

Jan. 17th, 2025

star star star star star

Simon Polito

Andrea A was EXTREMELY helpful and answered all my questions. great experience

1 year ago

Reply from Alleviate Financial Solutions

Simon,

We're absolutely delighted you found Andrea helpful and had a great experience. We will continue to support you throughout your journey and are always here if you have any questions or concerns. ☺️

Jan. 17th, 2025

star star star star star

James Settle

So far although we just started the process, everything seemed to go smooth

1 year ago

Reply from Alleviate Financial Solutions

We're excited to accompany you on this debt-free journey, James! It’s great to hear that your experience has been smooth. We’re here to support you every step of the way, so please don’t hesitate to reach out if you need anything.

Jan. 9th, 2025

star star star star star

Cassondra Boudreaux

Eric was very kind and patient. He answered all my questions as I asked them.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for recognizing Eric's dedication to providing excellent customer service and for sharing your positive experience with us, Cassondra! We truly appreciate it and are here for further assistance when needed.

Jan. 8th, 2025

star star star star star

Bill Fritz

Richelle was very helpful in explaining a complicated situation.

1 year ago

Reply from Alleviate Financial Solutions

Bill,

We are thrilled that you reached out and are glad to hear that Richelle was helpful during this challenging situation. We will be here to support you every step of the way, so please don’t hesitate to contact us with any questions or concerns you may have.

Nov. 29th, 2024