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Alleviate Financial Solutions

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8.5

Overall Score

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Attila Kutas Newland, NC

I wish to recommend Omar M for his quick and efficient attention to my accounts.

3 years ago

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Best company New York, NY

Like how alleviate financial solutions combin all my credit cards debt into one payment

3 years ago

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Mark Clark Phenix City, AL

Very good customer service. Completely went over welcome packet. Very informative

3 years ago

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Jean guignard Fayetteville, NC

Great professionalism and dedication in assisting customers with their problem sets.

3 years ago

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Kassem Elsaghir Detroit, MI

Quality customer service and they are very good at explaining everything you need to know!

3 years ago

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sokchanna touch NY

Jorge was very professional and helpful. He was able to provide the document I needed.

3 years ago

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Alex Ibarra San Diego, CA

Took my update seriously and let me know it will be addressed to my account manager

3 years ago Edited December 26, 2022

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Princess Jackson Tracy, CA

Carlos was very patient with me as well as explained everything in detail and perfectly.

3 years ago

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Robert C Pratt Jr. Houston, TX

I appreciate her understanding my concerns about my account and getting them close out.

3 years ago

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Lisa McGee TX

Maria was extremely helpful, pleasant, and very proficient. Double thumbs up for her

3 years ago

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tina jennings Killen, AL

My account manager Jorge is always available to help with questions and is ver helpful.

3 years ago

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Platnum Moncivaiz Show Low, AZ

Wonderful customer service offered by Vidal and he was able to answer my questions

3 years ago

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Robert Baetiong San Marcos, CA

They are very helpful in assisting you in negotiating the debt payment to a minimum.

3 years ago Edited February 8, 2023

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Francisco Vasquez Ontario, CA

All my questions were answered and the conversation was thorough— covered all of account.

3 years ago

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Celeste Rech

Very easy to do. Their customer service is excellent . I would definite recommend the company .

3 years ago

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Spencer Thomas Aubrey, TX

Working with JOARSY R, was a positive experience, very knowledgeable, and helpful

3 years ago

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Jeff Bassett Long Beach, MS

Excellent experience with Alleviate Financial Solutions and everyone has been very professional.

3 years ago

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Happy SC

Awesome customer service reps, very nice people!! Helps get you back on track!!!

3 years ago

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Elizabeth Buntyn Beaumont, TX

I feel confident that Alleviate Financial has my best interest in mind while deleting my debits.

3 years ago

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Deborah Battle Creek, MI

Associate was very informed of my account Explain what my plan were for this account

3 years ago Edited March 30, 2023

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Kristina Young Amelia Court House, VA

I like how helpful associates are. I just wish they didn't have to call every month for a review.

3 years ago

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manuel romani Lancaster, TX

The call back and the attention to inform me about the process is very self assuring

3 years ago

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Allison Valles El Paso, TX

Organized patient and made me feel comfortable, reassured me when I had questions or concerns.

3 years ago Edited December 16, 2022

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Renna Gordon Dexter, MO

He answered all my questions and explain everything to me . How it work. He was very good.

3 years ago Edited March 13, 2023

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Paul James Marion, NC

Alleviate/Gateway has completed each and every recommendation and promise at my

3 years ago Edited September 20, 2023

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Kara Love Austin, TX

Great customer service from Diego! Easy to talk to and solved my problem in minutes.

3 years ago

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garfield brennon

I like there processing system easy to maneuver an adjusted as needed without every day changes

3 years ago Edited September 23, 2024

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LENNARD CHARLES Brooklyn, NY

Agent was cordial, knowledgeable and professional . All issues were adequately addressed.

3 years ago

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LAZARO VALENZUELA Florissant, MO

AFS doesn't have the client's needed assistance at the forefront, but the profit of AFS. They are always asking for additional funds from people in need.

3 years ago

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Tina Griffin Elon, NC

It has been easy dealing with y’all and I appreciate all of the help you have given.

3 years ago

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Matt Anchorage, AK

Really was a big debt bind and Alleviate helped me settle my debts for much less then I could have expected.

3 years ago

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Ed Adams

You can actually talk to someone when you call

9 months ago

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Reply from Alleviate Financial Solutions

Thanks for sharing, Ed!

We're thrilled you've always been able to connect with a live representative when you've needed it and are always just a call away if anything else pops up!

Aug. 27th, 2025

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maxim8up@ymail.com

Andrea was polite and did not become annoyed with the questions

11 months ago

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Reply from Alleviate Financial Solutions

Thanks for sharing!

We LOVE employee recognition and are so glad to hear you were in great hands with Andrea. Please don’t hesitate to reach out if anything else comes up.

Jun. 23rd, 2025

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Jeremy

I really appreciate this service. The staff is very friendly and professional.

1 year ago

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Reply from Alleviate Financial Solutions

We appreciate you and are so glad you've had a great experience with our team, Jeremy! Thanks for taking a moment to leave us a review.

May. 21st, 2025

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Mark Harrell

Answered all questions and concerns I had since my enrollment in this program

1 year ago

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Reply from Alleviate Financial Solutions

We're so glad all your questions were answered and are always here if more come up, Mark! Thank you for your feedback.

May. 6th, 2025

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dena mettler

He was very thorough and included most of the information I needed

1 year ago

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Reply from Alleviate Financial Solutions

Dena,

We're so glad you reached out and even happier to hear that our representative was able to walk through the information with you! If anything else comes up, please feel free to reach out.

Apr. 24th, 2025

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Mimi

Excellent customer service by Michael. Very efficient business

1 year ago

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Reply from Alleviate Financial Solutions

Mimi,

Thanks for taking a moment to share your experience with Michael! We're proud to have him on our team just as proud to know your experience felt supportive and effective.

Apr. 24th, 2025

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Roberto Abaunza

Thank you for the excellent and professional service received.

1 year ago

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Reply from Alleviate Financial Solutions

Thanks so much for taking a moment to share your experience with us, Roberto.

We're glad you felt the care behind what we do, it is exactly why we are here.

Apr. 15th, 2025

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Tommie Clay

Awesome customer service and gave a full breakdown of my current debt solution.

1 year ago

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Reply from Alleviate Financial Solutions

Tommie,

We’re delighted to have provided an excellent experience and will pass along your feedback to the representative you spoke with!

Thank you for taking the time to share your experience with us.

Mar. 19th, 2025

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Dorothy Ellefson Willoughby

The cut my payments by over $200. per month and me debt by years!!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts with us, Dorothy.

We are thrilled to have offered you a more affordable payment plan and a shorter timeframe for paying off your debt! It truly warms our hearts to know that we can assist you during this challenging time. We are always here to help, so please don't hesitate to reach out if you need anything. 🙏🏼

Feb. 19th, 2025

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Keith Poole

Great people answered all my questions and handling my debts-Keith Poole

1 year ago Edited February 12, 2025

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Reply from Alleviate Financial Solutions

We're honored to be of assistance and really appreciate your support and feedback, Keith!

We're glad all your questions were answered, and we will always be here if more questions arise.

Feb. 12th, 2025

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LucE Sukowaty

Thank you to Jamie L and Leslie H for knowledgeable and courteous assistance

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for recognizing our team's dedication to providing excellent customer service and for sharing your positive experience with us, Luce!

Feb. 11th, 2025

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Barb John

If I had questions she stopped to answer them in a way I could understand

1 year ago

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Reply from Alleviate Financial Solutions

Barb,

We're so happy our representative provided a positive and personal experience and truly appreciate you sharing this with us!

We will be here every step of the way, so please feel free to reach out with questions throughout your journey.

Feb. 7th, 2025

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Costas Athanasiou

Excellent communication learn everything that I have to know

1 year ago

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Reply from Alleviate Financial Solutions

We're thrilled to have provided a positive experience and are always here should any questions or concerns arise, Costas!

Feb. 5th, 2025

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Jack Goodwin

I have enjoyed their help. I appreciate the work they are doing on my behalf.

1 year ago

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Reply from Alleviate Financial Solutions

We're incredibly grateful to support you during this challenging time, Jack, and we truly appreciate your trust in us to help resolve your debt. Thank you for placing your confidence in our team. We look forward to continuing to deliver results and are always here if you need anything.

Jan. 17th, 2025

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Anita England

Beatrice was very friendly, knowledgeable and explained this fully

1 year ago

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Reply from Alleviate Financial Solutions

We're so glad Beatrice provided a friendly and informative experience and will gladly pass along your feedback to her and the rest of our team. Thank you for taking the time to let us know how we did, Anita! 😊

Jan. 17th, 2025

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Simon Polito

Andrea A was EXTREMELY helpful and answered all my questions. great experience

1 year ago

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Reply from Alleviate Financial Solutions

Simon,

We're absolutely delighted you found Andrea helpful and had a great experience. We will continue to support you throughout your journey and are always here if you have any questions or concerns. ☺️

Jan. 17th, 2025

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James Settle

So far although we just started the process, everything seemed to go smooth

1 year ago

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Reply from Alleviate Financial Solutions

We're excited to accompany you on this debt-free journey, James! It’s great to hear that your experience has been smooth. We’re here to support you every step of the way, so please don’t hesitate to reach out if you need anything.

Jan. 9th, 2025

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Cassondra Boudreaux

Eric was very kind and patient. He answered all my questions as I asked them.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for recognizing Eric's dedication to providing excellent customer service and for sharing your positive experience with us, Cassondra! We truly appreciate it and are here for further assistance when needed.

Jan. 8th, 2025

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Bill Fritz

Richelle was very helpful in explaining a complicated situation.

1 year ago

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Reply from Alleviate Financial Solutions

Bill,

We are thrilled that you reached out and are glad to hear that Richelle was helpful during this challenging situation. We will be here to support you every step of the way, so please don’t hesitate to contact us with any questions or concerns you may have.

Nov. 29th, 2024