Name: Alleviate Financial Solutions
Rating: 4.7

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Lisa McGee TX

Maria was extremely helpful, pleasant, and very proficient. Double thumbs up for her

3 years ago

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tina jennings Killen, AL

My account manager Jorge is always available to help with questions and is ver helpful.

3 years ago

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Platnum Moncivaiz Show Low, AZ

Wonderful customer service offered by Vidal and he was able to answer my questions

3 years ago

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Robert Baetiong San Marcos, CA

They are very helpful in assisting you in negotiating the debt payment to a minimum.

3 years ago Edited February 8, 2023

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Francisco Vasquez Ontario, CA

All my questions were answered and the conversation was thorough— covered all of account.

3 years ago

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Celeste Rech

Very easy to do. Their customer service is excellent . I would definite recommend the company .

3 years ago

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Spencer Thomas Aubrey, TX

Working with JOARSY R, was a positive experience, very knowledgeable, and helpful

3 years ago

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Jeff Bassett Long Beach, MS

Excellent experience with Alleviate Financial Solutions and everyone has been very professional.

3 years ago

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Happy SC

Awesome customer service reps, very nice people!! Helps get you back on track!!!

3 years ago

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Elizabeth Buntyn Beaumont, TX

I feel confident that Alleviate Financial has my best interest in mind while deleting my debits.

3 years ago

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Deborah Battle Creek, MI

Associate was very informed of my account Explain what my plan were for this account

3 years ago Edited March 30, 2023

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Kristina Young Amelia Court House, VA

I like how helpful associates are. I just wish they didn't have to call every month for a review.

3 years ago

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manuel romani Lancaster, TX

The call back and the attention to inform me about the process is very self assuring

3 years ago

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Allison Valles El Paso, TX

Organized patient and made me feel comfortable, reassured me when I had questions or concerns.

3 years ago Edited December 16, 2022

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Renna Gordon Dexter, MO

He answered all my questions and explain everything to me . How it work. He was very good.

3 years ago Edited March 13, 2023

star star star star star

Paul James Marion, NC

Alleviate/Gateway has completed each and every recommendation and promise at my

3 years ago Edited September 20, 2023

star star star star star

Kara Love Austin, TX

Great customer service from Diego! Easy to talk to and solved my problem in minutes.

3 years ago

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garfield brennon

I like there processing system easy to maneuver an adjusted as needed without every day changes

3 years ago Edited September 23, 2024

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LENNARD CHARLES Brooklyn, NY

Agent was cordial, knowledgeable and professional . All issues were adequately addressed.

3 years ago

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LAZARO VALENZUELA Florissant, MO

AFS doesn't have the client's needed assistance at the forefront, but the profit of AFS. They are always asking for additional funds from people in need.

3 years ago

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Tina Griffin Elon, NC

It has been easy dealing with y’all and I appreciate all of the help you have given.

3 years ago

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Matt Anchorage, AK

Really was a big debt bind and Alleviate helped me settle my debts for much less then I could have expected.

3 years ago

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Don Miller

Michael Jamoralin is an excellent CS rep.

5 months ago

Reply from Alleviate Financial Solutions

Don, thank you so much for taking the time to recognize Michael’s outstanding service! Feedback like yours truly means the world to our team and we’ll be sure to pass this along to him.

Aug. 29th, 2025

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Michael Grajeda

Andrea A was extremely helpful! Thank you

8 months ago

Reply from Alleviate Financial Solutions

So glad she could help, Michael! Thank you for taking a moment to share this.

May. 29th, 2025

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Angel Antequera

Best company ,comunicación is fast and easy

9 months ago

Reply from Alleviate Financial Solutions

We're honored to be called the best and thrilled that communication has been solid, Angel! Thank you for sharing.

May. 21st, 2025

star star star star star

Viviana Avellaneda Rangel

Andrea answerd all my question and she was nice. Thanks

9 months ago

Reply from Alleviate Financial Solutions

Thanks for letting us know how your experience went, Viviana!

Andrea always brings her best and we're glad that came through.

May. 6th, 2025

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Timothy Reves

They are great, thank you Andrea E.

9 months ago

Reply from Alleviate Financial Solutions

Appreciate your feedback and will pass this along to Andrea, Timothy! Thanks for taking a moment to recognize her hard work.

May. 7th, 2025

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Ronnisha Jones

Eric D was very great and understandable and helpful

9 months ago

Reply from Alleviate Financial Solutions

Love hearing this, Ronnisha! Eric brings clarity and heart to every conversation and we're so glad it reflected in your experience.

May. 7th, 2025

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Veronica Hamilton

He did an excellent job explaining everything to me

9 months ago

Reply from Alleviate Financial Solutions

We're so happy to hear everything was easy to follow and made sense, Veronica! Thanks for sharing this with us.

May. 2nd, 2025

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Frank Galaz

Very professional and well spoken presentation

9 months ago

Reply from Alleviate Financial Solutions

Thanks for noticing, Frank! So glad you had a great experience and felt the presentation hit the mark.

May. 2nd, 2025

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Peggy Hunter

The question I had was very thoroughly answered.

10 months ago

Reply from Alleviate Financial Solutions

Appreciate you, Peggy! Getting your questions answered is what we're here for and we're so glad we could help.

Apr. 15th, 2025

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Jose Ramon Hernandez A.

Hasta ahora muy complacido con el servicio

10 months ago

Reply from Alleviate Financial Solutions

¡Gracias por tomarte un momento para compartir tu experiencia, Jose!

Nos alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para lo que necesites.

Apr. 14th, 2025

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Julisa Rivera Palacios

Really good costumer service very carrying

10 months ago Edited April 7, 2025

Reply from Alleviate Financial Solutions

Julisa,

We're so glad to hear that your experience with our representative was a good one!

It means a lot to us that you took the time to share this. Whether it's answering a question or helping navigate the details, we're always here to make the process feel a little easier.

Thanks for your kind words, we appreciate it and look forward continuing to support you every step of the way.

Apr. 14th, 2025

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Piotr

Very approachable and helpful with arising problems.

11 months ago

Reply from Alleviate Financial Solutions

We're so happy to help and truly appreciate your review, Piotr! Thank you for taking the time to let us know how we did.

Mar. 18th, 2025

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Dorothy Ellefson Willoughby

The cut my payments by over $200. per month and me debt by years!!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts with us, Dorothy.

We are thrilled to have offered you a more affordable payment plan and a shorter timeframe for paying off your debt! It truly warms our hearts to know that we can assist you during this challenging time. We are always here to help, so please don't hesitate to reach out if you need anything. 🙏🏼

Feb. 19th, 2025

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Keith Poole

Great people answered all my questions and handling my debts-Keith Poole

1 year ago Edited February 12, 2025

Reply from Alleviate Financial Solutions

We're honored to be of assistance and really appreciate your support and feedback, Keith!

We're glad all your questions were answered, and we will always be here if more questions arise.

Feb. 12th, 2025

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LucE Sukowaty

Thank you to Jamie L and Leslie H for knowledgeable and courteous assistance

1 year ago

Reply from Alleviate Financial Solutions

Thank you for recognizing our team's dedication to providing excellent customer service and for sharing your positive experience with us, Luce!

Feb. 11th, 2025

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Barb John

If I had questions she stopped to answer them in a way I could understand

1 year ago

Reply from Alleviate Financial Solutions

Barb,

We're so happy our representative provided a positive and personal experience and truly appreciate you sharing this with us!

We will be here every step of the way, so please feel free to reach out with questions throughout your journey.

Feb. 7th, 2025

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Costas Athanasiou

Excellent communication learn everything that I have to know

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled to have provided a positive experience and are always here should any questions or concerns arise, Costas!

Feb. 5th, 2025

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Jack Goodwin

I have enjoyed their help. I appreciate the work they are doing on my behalf.

1 year ago

Reply from Alleviate Financial Solutions

We're incredibly grateful to support you during this challenging time, Jack, and we truly appreciate your trust in us to help resolve your debt. Thank you for placing your confidence in our team. We look forward to continuing to deliver results and are always here if you need anything.

Jan. 17th, 2025

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Anita England

Beatrice was very friendly, knowledgeable and explained this fully

1 year ago

Reply from Alleviate Financial Solutions

We're so glad Beatrice provided a friendly and informative experience and will gladly pass along your feedback to her and the rest of our team. Thank you for taking the time to let us know how we did, Anita! 😊

Jan. 17th, 2025

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Simon Polito

Andrea A was EXTREMELY helpful and answered all my questions. great experience

1 year ago

Reply from Alleviate Financial Solutions

Simon,

We're absolutely delighted you found Andrea helpful and had a great experience. We will continue to support you throughout your journey and are always here if you have any questions or concerns. ☺️

Jan. 17th, 2025

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James Settle

So far although we just started the process, everything seemed to go smooth

1 year ago

Reply from Alleviate Financial Solutions

We're excited to accompany you on this debt-free journey, James! It’s great to hear that your experience has been smooth. We’re here to support you every step of the way, so please don’t hesitate to reach out if you need anything.

Jan. 9th, 2025

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Cassondra Boudreaux

Eric was very kind and patient. He answered all my questions as I asked them.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for recognizing Eric's dedication to providing excellent customer service and for sharing your positive experience with us, Cassondra! We truly appreciate it and are here for further assistance when needed.

Jan. 8th, 2025

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Bill Fritz

Richelle was very helpful in explaining a complicated situation.

1 year ago

Reply from Alleviate Financial Solutions

Bill,

We are thrilled that you reached out and are glad to hear that Richelle was helpful during this challenging situation. We will be here to support you every step of the way, so please don’t hesitate to contact us with any questions or concerns you may have.

Nov. 29th, 2024

star star star star star

SAN JACINTO URGENT CARE

Very helpful and professional, recommend this company to all

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for your kind words and recommendation!

We greatly appreciate it and are always here to help. 😊

Nov. 18th, 2024

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Carlene

Explain to me what I have to do with my own life.Saving !!. Thanks

1 year ago

Reply from Alleviate Financial Solutions

Thanks so much for taking the time to share your feedback, Carlene!

We appreciate you sharing and are always just message or call away if you need anything. ☺

Nov. 1st, 2024

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Elizabeth Vincent

Are very helpful. and I hope that things work out well for me.

1 year ago

Reply from Alleviate Financial Solutions

Elizabeth,

We're so glad to be of assistance and are excited to see what we will achieve together!

We will be here every step of the way, from your first settlement to updates and everything in between. Please feel free to reach out if you need anything.

Oct. 30th, 2024

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judson fields

So far very good service, but see no reason to call to settle each account

1 year ago

Reply from Alleviate Financial Solutions

Judson,

Thank you for taking the time to share your feedback with us.

We completely understand your concern and want you to know that settlement offers can be authorized by SMS, email, or verbally.

We can confirm that you authorized the settlement offer via SMS and called to double-check the status of it.

We genuinely appreciate your feedback and are here if you need anything. Congratulations on another settlement!

Oct. 14th, 2024

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Tonya Cottrell

Great customer service, made sure I understood details of the program.

1 year ago

Reply from Alleviate Financial Solutions

Tonya,

We strive to provide excellent service and are thrilled that this has been your experience! We're glad our representative explained everything with clarity and are always here if you need anything.

Oct. 7th, 2024