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Alleviate Financial Solutions

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7.7

Overall Score

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Fran Venice, FL

I feel more communication from Alleviate would be beneficial. They’re very informative when I call for updates.

1 year ago

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Kaela Mitchell Duncanville, TX

Great service answer all my questions. Be sure to get a call back if you’re on hold too long.

1 year ago Edited February 27, 2023

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Sherri Swim Muskogee, OK

Jorge A was very pleasant, professional and helpful Thank you very much Sherri Swim

1 year ago Edited August 4, 2023

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Julius Dampier jr Los Angeles, CA

Helpful and kind hearted to my situation, gave me responses to my questions. Thank you!

1 year ago

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Angie Jones Tulsa, OK

Service today was very good! Your rep is very knowledgeable and handled the call very efficiently.

1 year ago

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Dena Gladewater, TX

I have been treated with great respect and understanding. The program was fully explained.

1 year ago

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Yadira Martínez Hollywood, FL

I feel very satisfied with this debt relief program, thanks for the excellent work 🙏🏼

1 year ago

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Shannon Magill Little Rock, AR

The young lady was very helpful & answered all of my questions.Very professional.

1 year ago

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Attila Kutas Newland, NC

I wish to recommend Omar M for his quick and efficient attention to my accounts.

1 year ago

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Best company New York, NY

Like how alleviate financial solutions combin all my credit cards debt into one payment

1 year ago

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Mark Clark Phenix City, AL

Very good customer service. Completely went over welcome packet. Very informative

1 year ago

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Jean guignard Fayetteville, NC

Great professionalism and dedication in assisting customers with their problem sets.

1 year ago

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Kassem Elsaghir Detroit, MI

Quality customer service and they are very good at explaining everything you need to know!

1 year ago

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sokchanna touch NY

Jorge was very professional and helpful. He was able to provide the document I needed.

1 year ago

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Alex Ibarra San Diego, CA

Took my update seriously and let me know it will be addressed to my account manager

1 year ago Edited December 26, 2022

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Princess Jackson Tracy, CA

Carlos was very patient with me as well as explained everything in detail and perfectly.

1 year ago

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Robert C Pratt Jr. Houston, TX

I appreciate her understanding my concerns about my account and getting them close out.

2 years ago

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Lisa McGee TX

Maria was extremely helpful, pleasant, and very proficient. Double thumbs up for her

2 years ago

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tina jennings Killen, AL

My account manager Jorge is always available to help with questions and is ver helpful.

2 years ago

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Platnum Moncivaiz Show Low, AZ

Wonderful customer service offered by Vidal and he was able to answer my questions

2 years ago

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Robert Baetiong San Marcos, CA

They are very helpful in assisting you in negotiating the debt payment to a minimum.

2 years ago Edited February 8, 2023

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Francisco Vasquez Ontario, CA

All my questions were answered and the conversation was thorough— covered all of account.

2 years ago

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Celeste Rech

Very easy to do. Their customer service is excellent . I would definite recommend the company .

2 years ago

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Spencer Thomas Aubrey, TX

Working with JOARSY R, was a positive experience, very knowledgeable, and helpful

2 years ago

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Jeff Bassett Long Beach, MS

Excellent experience with Alleviate Financial Solutions and everyone has been very professional.

2 years ago

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Happy SC

Awesome customer service reps, very nice people!! Helps get you back on track!!!

2 years ago

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Elizabeth Buntyn Beaumont, TX

I feel confident that Alleviate Financial has my best interest in mind while deleting my debits.

2 years ago

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Deborah Battle Creek, MI

Associate was very informed of my account Explain what my plan were for this account

2 years ago Edited March 30, 2023

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Kristina Young Amelia Court House, VA

I like how helpful associates are. I just wish they didn't have to call every month for a review.

2 years ago

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manuel romani Lancaster, TX

The call back and the attention to inform me about the process is very self assuring

2 years ago

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Allison Valles El Paso, TX

Organized patient and made me feel comfortable, reassured me when I had questions or concerns.

2 years ago Edited December 16, 2022

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Renna Gordon Dexter, MO

He answered all my questions and explain everything to me . How it work. He was very good.

2 years ago Edited March 13, 2023

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Paul James Marion, NC

Alleviate/Gateway has completed each and every recommendation and promise at my

2 years ago Edited September 20, 2023

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Kara Love Austin, TX

Great customer service from Diego! Easy to talk to and solved my problem in minutes.

2 years ago

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garfield brennon

I like there processing system easy to maneuver an adjusted as needed without every day changes

2 years ago Edited September 23, 2024

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LENNARD CHARLES Brooklyn, NY

Agent was cordial, knowledgeable and professional . All issues were adequately addressed.

2 years ago

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LAZARO VALENZUELA Florissant, MO

AFS doesn't have the client's needed assistance at the forefront, but the profit of AFS. They are always asking for additional funds from people in need.

2 years ago

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Tina Griffin Elon, NC

It has been easy dealing with y’all and I appreciate all of the help you have given.

2 years ago

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Matt Anchorage, AK

Really was a big debt bind and Alleviate helped me settle my debts for much less then I could have expected.

2 years ago

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Mary A Whitley Sitdown Womens Ministry (Nettie)

Very helpful and knowledgeable to help customers.

8 months ago

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Reply from Alleviate Financial Solutions

Mary,

Thank you for taking the time to leave a review! We are happy to hear that you have had a positive and smooth experience with us, and we remain committed to supporting you every step of the way.

Mar. 8th, 2024

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Bob Everett Benson, AZ

I appreciate the reassurance your company provides.

8 months ago

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Reply from Alleviate Financial Solutions

It is our pleasure to be of assistance to you, Bob! We are here to support you at every step of your journey, so please don't hesitate to contact us with any questions or concerns. Your feedback is highly appreciated.

Feb. 26th, 2024

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Andy Ferguson Indianapolis, IN

Shauri S made the entire introductory process a breeze!

8 months ago

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Reply from Alleviate Financial Solutions

We are delighted that Shauri provided you with a positive experience and made the introductory process effortless! We are glad to have you on board and assure you that we are always happy to help you with any questions or concerns during your journey. So, please feel free to reach out to us. Thank you so much for your valuable feedback, Andy!

Feb. 26th, 2024

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Steve Foley, AL

Everything went well. Very professional service.

9 months ago

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Reply from Alleviate Financial Solutions

Steve,

We are pleased to hear that you had a positive experience and genuinely appreciate your feedback!

Feb. 23rd, 2024

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Roberto Barbosa New York, NY

Helpful great to talk too good answer for my inquiry

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Roberto! We appreciate your feedback and are glad to assist you.

Feb. 21st, 2024

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chris griffith Houston, TX

Juan S was very helpful and knowledgeable

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us by leaving a review, Chris! Your feedback is highly valuable to us.

Feb. 20th, 2024

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Lee Evans NC

Kind, Informative , helpful, cat’s would recommend,

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to leave such a wonderful review, Lee! We genuinely appreciate your kind words and are glad to have provided a positive and helpful experience.

Feb. 20th, 2024

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ivette lopez Kissimmee, FL

Easy to get started. They explained the program in detail.

9 months ago

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Reply from Alleviate Financial Solutions

We're delighted you found our sign-up process easy and had a great experience! Please don't hesitate to contact us with any questions or concerns throughout your journey. Thank you for your feedback, Ivette!

Feb. 20th, 2024

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Johnson Baltimore, MD

Very professional and reasonable priced

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Johnson. Your feedback is greatly appreciated!

Feb. 16th, 2024

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Ashley Williamson Allen Park, MI

Absolutely a pleasure to work with. Thank you for the help

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Ashley! We appreciate your feedback and are glad to assist you.

Feb. 15th, 2024

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Ana Martinez

Very informal answer any questions and concerns.

9 months ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Ana! We appreciate your feedback and are glad to assist you.

Feb. 15th, 2024