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Alleviate Financial Solutions

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7.7

Overall Score

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Cecil Meadows Bedford, VA

Amanda was very professional and understanding. Asset to your company. It's very nice to hear a pleasant voice on the other end of the phone.

1 year ago

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Allen Beck Reidsville, NC

I liked everything we went over. I also think this was the best way to go about resolving my debt.

1 year ago

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Shaquille D. LA

Very consistent, and communicative. Cares about their customers. Dulce B is the best!

1 year ago

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D Santos Herrera City of Saint Peters, MO

Excellent experience and a great option when you’re needing to get out of debt

1 year ago

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Crystal Abilene, TX

Omar was great knows the program well and took me step by step through the program.

1 year ago

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abel rodriguez Bryan, TX

Nice people and clear communication ; for the moment everything since working right👍

1 year ago

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Jennifer Hammond Casa Grande, AZ

Representative was polite, knowledgeable, and provided me the info I needed clearly and quickly

1 year ago

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Mazie Sowell

Diego R was very informative, he answered all questions, he was very knowledgeable.

1 year ago

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Bob Folsom Anniston, AL

Jorge was very helpful and he was very professional in helping me with my situation.

1 year ago Edited July 14, 2023

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Fran Venice, FL

I feel more communication from Alleviate would be beneficial. They’re very informative when I call for updates.

1 year ago

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Kaela Mitchell Duncanville, TX

Great service answer all my questions. Be sure to get a call back if you’re on hold too long.

1 year ago Edited February 27, 2023

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Sherri Swim Muskogee, OK

Jorge A was very pleasant, professional and helpful Thank you very much Sherri Swim

1 year ago Edited August 4, 2023

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Julius Dampier jr Los Angeles, CA

Helpful and kind hearted to my situation, gave me responses to my questions. Thank you!

1 year ago

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Angie Jones Tulsa, OK

Service today was very good! Your rep is very knowledgeable and handled the call very efficiently.

1 year ago

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Dena Gladewater, TX

I have been treated with great respect and understanding. The program was fully explained.

1 year ago

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Yadira Martínez Hollywood, FL

I feel very satisfied with this debt relief program, thanks for the excellent work 🙏🏼

1 year ago

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Shannon Magill Little Rock, AR

The young lady was very helpful & answered all of my questions.Very professional.

1 year ago

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Attila Kutas Newland, NC

I wish to recommend Omar M for his quick and efficient attention to my accounts.

1 year ago

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Best company New York, NY

Like how alleviate financial solutions combin all my credit cards debt into one payment

1 year ago

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Mark Clark Phenix City, AL

Very good customer service. Completely went over welcome packet. Very informative

1 year ago

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Jean guignard Fayetteville, NC

Great professionalism and dedication in assisting customers with their problem sets.

1 year ago

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Kassem Elsaghir Detroit, MI

Quality customer service and they are very good at explaining everything you need to know!

1 year ago

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sokchanna touch NY

Jorge was very professional and helpful. He was able to provide the document I needed.

1 year ago

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Alex Ibarra San Diego, CA

Took my update seriously and let me know it will be addressed to my account manager

1 year ago Edited December 26, 2022

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Princess Jackson Tracy, CA

Carlos was very patient with me as well as explained everything in detail and perfectly.

1 year ago

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Robert C Pratt Jr. Houston, TX

I appreciate her understanding my concerns about my account and getting them close out.

1 year ago

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Lisa McGee TX

Maria was extremely helpful, pleasant, and very proficient. Double thumbs up for her

1 year ago

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tina jennings Killen, AL

My account manager Jorge is always available to help with questions and is ver helpful.

1 year ago

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Platnum Moncivaiz Show Low, AZ

Wonderful customer service offered by Vidal and he was able to answer my questions

1 year ago

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Robert Baetiong San Marcos, CA

They are very helpful in assisting you in negotiating the debt payment to a minimum.

1 year ago Edited February 8, 2023

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Francisco Vasquez Ontario, CA

All my questions were answered and the conversation was thorough— covered all of account.

1 year ago

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Celeste Rech

Very easy to do. Their customer service is excellent . I would definite recommend the company .

1 year ago

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Spencer Thomas Aubrey, TX

Working with JOARSY R, was a positive experience, very knowledgeable, and helpful

1 year ago

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Jeff Bassett Long Beach, MS

Excellent experience with Alleviate Financial Solutions and everyone has been very professional.

1 year ago

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Happy SC

Awesome customer service reps, very nice people!! Helps get you back on track!!!

1 year ago

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Elizabeth Buntyn Beaumont, TX

I feel confident that Alleviate Financial has my best interest in mind while deleting my debits.

2 years ago

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Deborah Battle Creek, MI

Associate was very informed of my account Explain what my plan were for this account

2 years ago Edited March 30, 2023

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Kristina Young Amelia Court House, VA

I like how helpful associates are. I just wish they didn't have to call every month for a review.

2 years ago

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manuel romani Lancaster, TX

The call back and the attention to inform me about the process is very self assuring

2 years ago

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Allison Valles El Paso, TX

Organized patient and made me feel comfortable, reassured me when I had questions or concerns.

2 years ago Edited December 16, 2022

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Renna Gordon Dexter, MO

He answered all my questions and explain everything to me . How it work. He was very good.

2 years ago Edited March 13, 2023

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Paul James Marion, NC

Alleviate/Gateway has completed each and every recommendation and promise at my

2 years ago Edited September 20, 2023

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Kara Love Austin, TX

Great customer service from Diego! Easy to talk to and solved my problem in minutes.

2 years ago

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garfield brennon

I like there processing system easy to maneuver an adjusted as needed without every day changes

2 years ago Edited September 23, 2024

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LENNARD CHARLES Brooklyn, NY

Agent was cordial, knowledgeable and professional . All issues were adequately addressed.

2 years ago

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LAZARO VALENZUELA Florissant, MO

AFS doesn't have the client's needed assistance at the forefront, but the profit of AFS. They are always asking for additional funds from people in need.

2 years ago

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Tina Griffin Elon, NC

It has been easy dealing with y’all and I appreciate all of the help you have given.

2 years ago

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Matt Anchorage, AK

Really was a big debt bind and Alleviate helped me settle my debts for much less then I could have expected.

2 years ago

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Mary A Whitley Sitdown Womens Ministry (Nettie)

Very helpful and knowledgeable to help customers.

7 months ago

Alleviate Financial Solutions Logo

Reply from Alleviate Financial Solutions

Mary,

Thank you for taking the time to leave a review! We are happy to hear that you have had a positive and smooth experience with us, and we remain committed to supporting you every step of the way.

Mar. 8th, 2024

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Kathrina Bennett Paragould, AR

Omar was very detailed in explaining the steps.

8 months ago

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Reply from Alleviate Financial Solutions

Kathrina, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Feb. 23rd, 2024