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Alleviate Financial Solutions

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7.7

Overall Score

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Chef Eddie Adams

Always helpful and patient .. Mario G was especially kind to me and I think he has only been with company a very short time ..

1 year ago

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Nathan Orton The Bronx, NY

Elvis was very helpful with providing my recent update. He was thorough and I now feel confident about the program.

1 year ago Edited August 22, 2023

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Grmawdenise Dl4841dl St Louis, MO

The gentleman was very polite and knew just what to do! My problem was resolved in a matter of minutes!!!

1 year ago

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Kitty Waldorf, MD

Victoria was a very pleasant and helpful person. She got the answers I needed quickly. She took very good care of my needs.

1 year ago

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Christopher NC

Christian was well spoken, polite and patient. He helped me understand something I couldn't without his assistance

1 year ago

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Robert Q Gloversville, NY

Maria was awesome very helpful and friendly. Understood what I needed and took care of it like a pro.

1 year ago

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Lori Han Martinez, CA

Very knowledgeable and professional. She was very helpful and went way and beyond her job to help. Thank you

1 year ago

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Reply from Alleviate Financial Solutions

We appreciate you taking the time to leave a review for us. Thank you for being a member of the Alleviate Family.

Apr. 21st, 2023

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Dawn Faauaa St Louis, MO

These people at this company bend over backwards to try to help me with my debt and are totally awesome

1 year ago

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Philip McDonald Canton, TX

Andrea was very courteous and efficient. She had no issues with helping me and answering my questions.

1 year ago

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Carla Jackson Knightdale, NC

I spoke to Bayron who made every attempt to be helpful ultimately I was still unable to connect with my actual account manager

1 year ago

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Douglas Roberts Niles, MI

I got called back like he said he would and with the information that I had requested. Very helpful. Thank you

1 year ago

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Blake Oliver Peru, IN

He spoke very clear and understandable Oscar V explain thoroughly the entire account I have with Alleviate Financial

1 year ago

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ISAMARI CASTILLON

Omar explained to me whatever I had doubts on the things he was explaining. Great customer service and very patient.

1 year ago

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Erick C Houston, TX

Provides fast service, and informs you every step of the way, so you know exactly what's going g on and what to expect

1 year ago

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Eduardo Sanchez Bishop, CA

Excellent customer service and mindful to your financial needs. And work to resolve your debt as soon as possible

1 year ago

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James Kelly Orlando, FL

I called to ask about my account, and Elisa R helped me with all my questions she said they will call me back few days later. Thank you

1 year ago Edited September 8, 2023

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Juanita Ward

Everyone I have spoken to have been very knowledgeable and it has been a pleasant experience so far.

1 year ago

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Rosanelia Boykin San Antonio, TX

Cristian was very helpful; very courteous, respectful and thorough in giving information concerning account questions .

1 year ago

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Jessica Power Santee, CA

Vinicio R was so helpful when I called looking for a customer service aspect of my contract taken care of.

1 year ago

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Amapola Glendale, CA

Omar is a good customer service representative. He is very knowledgeable, easy to deal with, helpful & professional.

1 year ago Edited April 19, 2023

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Philip Livernois Medford, MA

I was very happy with the phone call All my questions were answered and I feel much better thank you very much

1 year ago Edited June 19, 2023

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Dennis Flaherty Queens, NY

Awesome customer service Iam very happy you and your company are helping me threw this financial issue Iam having.

1 year ago

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Harold Jones Rocklin, CA

Customer Review Video

1 year ago

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Louise Dycus Dallas, TX

Very thorough explanation of the program. Polite and cheerful. I’m happy that Amanda is my advisor.

1 year ago

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Jessie Olivas Albuquerque, NM

I have never used their services but I hope to learn from this partnership as they have me through my debt hardships.

1 year ago

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Kwame Selby Houston, TX

Customer Review Video

1 year ago

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Sarah Robbins Mobile, AL

I have had zero issues. They have made great settlements for me and have remained in constant contact.

1 year ago

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RFB San Francisco, CA

My experience has been amazing. Diego was so polite. My issue was addressed with a single interaction. Thank you Diego.

1 year ago

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Christina Robertson Wright City, MO

Diana was very helpful to me. I recommend her. She was very nice and helped me with all my questions. Thank you

1 year ago

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Pamela Spear Louisville, KY

Thank you all customer service support, Jose A thank you for relieving the stress and supporting my request today.

1 year ago

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Jose Diaz Los Angeles, CA

Every time I call, they answer right away and like that. It look like they are taking every call very serious .

1 year ago

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D Goodman Lynchburg, VA

I had several questions and I appreciated the answers so I could make the best decisions going forward.

1 year ago

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Taja Barnes Jacksonville, FL

Great service so far! Everyone has been very nice in doing their jobs. Thank you Jose G for helping me out

1 year ago

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Gerardo Acuna Los Angeles, CA

I'm giving Christian a perfect 10. Can't say much about Isabella............ keep up the great work Christian

1 year ago

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Tom Doogan Payson, AZ

After a long illness and mounting medical bills, Alleviate offered solutions I didn’t know were available to me.

1 year ago

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Wendy Carlos Adelanto, CA

Really easy to work with and would highly recommend them to anyone that needs help with eliminate your debt.

1 year ago

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Arthur San Francisco, CA

Customer service rep Jose S Excellent service and customer service focus Easy to work with over the phone

1 year ago

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Alfonso Dominguez Irvine, CA

Christian was very helpful and gave me more helpful information than what I was looking for. Very greatful for his help

1 year ago

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Emily Herrera Alamogordo, NM

George was very helpful and very knowledgeable and pleasant!!! I appreciate such great customer service!

1 year ago

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A. Dean Scott Houston, TX

Amanda was very helpful, knowledgeable & concise reviewing my account w/ Alleviate. Took it step by step.

1 year ago

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Anthony Evans Houston, TX

Awesome company, very helpful and communicative, and whatever questions you have they answer them. Highly recommend!

1 year ago

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Brian Kim Inglewood, CA

Marcos assisted me and helped in a way that fit my needs according to my situation. I highly recommend this company!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for the glowing recommendation! We appreciate your kind words and are happy we could provide excellent customer service.

Jan. 10th, 2023

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Kenneth J. Catenacci Indianapolis, IN

Very professional and knowledgeable. Gets to the point & answers questions confidently. Made me feel that I matter.

1 year ago

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Mr Rundown Houston, TX

Answered all questions and took care of everything that needed to be taken care of and helped me out

1 year ago

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George Stansberry Fultondale, AL

My account manager Elvis was excellent at welcoming me and explaining how this work during the welcoming package call.

1 year ago

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Reply from Alleviate Financial Solutions

Your positive feedback means a lot to us here at Alleviate! Thank you George Stansberry!

Dec. 28th, 2022

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Courtney Dukes Los Angeles, CA

Great experience very knowledgeable about his work / my problems! Didn’t waste anybody’s time ! Thanks Jorge

1 year ago

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Reply from Alleviate Financial Solutions

Customer service is our number one priority. Thank you for leaving a rating!

Dec. 28th, 2022

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Shannon Hancock Niles, MI

Maria was very friendly and helpful! People like this make a stressful situation easier to navigate!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much Shannon Hancock! It means a lot to hear such positive remarks!

Dec. 28th, 2022

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Karen Friot Fulton, NY

Jay was very knowledgeable, and thorough in helping us with our inquiries. He also was friendly and polite.

1 year ago Edited March 3, 2023

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Reply from Alleviate Financial Solutions

We are happy to hear you are having a good experience. We look forward to continuing to provide excellent customer service!

Dec. 28th, 2022

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Cynthia innocent Brooklyn, NY

Ms. Maria was very calm and patient and easy to communicate with. Felt very comfortable speaking to her.

1 year ago

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Reply from Alleviate Financial Solutions

We know the importance of good customer service, thank you for the feedback Cynthia innocent!

Dec. 28th, 2022

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Michael Jackson Malden, MA

I had a call from Jorge last night. He is very polite and helpful. I feel confident my account is in good hands.

1 year ago