Name: Alleviate Financial Solutions
Rating: 4.9

star star star star star

Patience McClellan Union City, CA

They explained in detail. Very polite made sure to answer all my questions n concerns

8 months ago

Reply from Alleviate Financial Solutions

Patience,

Thank you for taking the time to leave a review. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Feb. 26th, 2024

star star star star star

Charles Schlueter Maryland Heights, MO

Fast & knowledgeable. Charlie also had patients with me. I'm not good on computers.

8 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Charles! We appreciate your feedback and are glad to assist you.

Feb. 26th, 2024

star star star star star

Ludwig Chapman The Bronx, NY

Asterid was wonderful and knowledgeable and help me reach a solution to my problem

9 months ago

Reply from Alleviate Financial Solutions

Thank you for your feedback, Ludwig! We're glad Astrid provided you with an excellent experience and helped with a resolution. Please don't hesitate to contact us for further assistance.

Feb. 20th, 2024

star star star star star

Casie Bruin Birmingham, AL

Answered all question. The staff member, Steward, was very friendly and easy to talk too.

9 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Casie! We appreciate your feedback and are glad Steward provided a positive experience.

Feb. 20th, 2024

star star star star star

Alvin Daniell Hollywood, FL

I am very pleased with the reception I had and would recommend this organization to others.

9 months ago

Reply from Alleviate Financial Solutions

Alvin,

We are ecstatic to hear that you are highly satisfied with the services we provided you and would recommend our company to others! We are grateful for your positive feedback, and it would be our pleasure to assist anyone you refer to us. Thank you for choosing our company and giving us the opportunity to serve you.

Feb. 9th, 2024

star star star star star

Christian Nelson Manteca, CA

Rick was very nice and professional and was able to take care of my issue fairly quickly.

9 months ago

Reply from Alleviate Financial Solutions

Christian,

Thank you for taking the time to leave a review! We're glad that Rick provided you with a positive and helpful experience. We appreciate your feedback and are here if you need any more help.

Feb. 9th, 2024

star star star star star

Arthur Araiza

Explain all parts of services to me answered all my questions..about your company.

9 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Arthur. Your feedback is greatly appreciated!

Feb. 8th, 2024

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Iulius Hammond, IN

Andrea A was a person who pleased me in the way she treated me, the consultations and procedures left me satisfied.

9 months ago

Reply from Alleviate Financial Solutions

Lulius,

We are thrilled to hear that Andrea provided you with a positive experience that left you satisfied. Thank you for sharing your thoughts with us. We truly appreciate it!

Feb. 7th, 2024

star star star star star

Randy Idland Seale, AL

Very informative, Ric answered all my questions and explained everything step by step

9 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your positive experience, Randy.

Feb. 5th, 2024

star star star star star

Deanna Brancheau

Andrea was very professional and thorough.She seemed very knowledgeable and helpful.

9 months ago Edited September 9, 2024

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Deanna. Your feedback is greatly appreciated!

Jan. 31st, 2024

star star star star star

Rose

Answered all questions and was very kind to assist me. Thank you Allivate for awesome coworkers

9 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Rose! We appreciate your feedback and are glad to assist you.

Jan. 30th, 2024

star star star star star

Juan Picon Channelview, TX

Their willingness to help alleviate the problem of debt by communicating with my creditors.

9 months ago

Reply from Alleviate Financial Solutions

We appreciate your feedback and are always happy to help! Thank you for taking the time to share your experience, Juan.

Jan. 30th, 2024

star star star star star

Andrea Dawkins Lake Worth, FL

Andrea A was great help she explained everything in detail and was very patient with me.

10 months ago

Reply from Alleviate Financial Solutions

Andrea,

We are delighted to hear about your excellent experience with Andrea. We are glad that she handled your case with great care. Thank you so much for your feedback.

Jan. 25th, 2024

star star star star star

Rosalynn Ross Chicago, IL

Best communication and customer service. They take the time to make sure you understand everything.

10 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Rosalynn! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 24th, 2024

star star star star star

Mike Cummings Birmingham, AL

Vidal was very helpful and took care of all my concerns. Thanks again Vidal. Janet C

10 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Mike! We appreciate your feedback and are glad to assist you.

Jan. 16th, 2024

star star star star star

Jason Morris Quincy, IL

Elizabeth was Great to speak with! Answered all my questions efficiently and effectively.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Jason! We appreciate your feedback and are glad to assist you.

Jan. 15th, 2024

star star star star star

Chuck Miller Mesa, AZ

Felix was informative professional and answered my Questions without hesitation Great job

10 months ago

Reply from Alleviate Financial Solutions

Chuck, I am so glad you had a great experience with our representative! Thank you so much for your feedback.

Jan. 5th, 2024

star star star star star

Dexter Torres Queens, NY

Ms. M is very knowledgeable about your product and well explained the welcome package.

10 months ago

Reply from Alleviate Financial Solutions

Dexter, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Jan. 3rd, 2024

star star star star star

Edgar Navarro

Mr. Rick, is very nice and knowledgeable person with the product that he is providing.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Edgar.

Jan. 3rd, 2024

star star star star star

Stephanie Roberson Indianapolis, IN

Rick was excellent. He was patient with me, and he explained everything in full detail.

10 months ago

Reply from Alleviate Financial Solutions

Stephanie,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep handled your case with great patience and care. If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 2nd, 2024

star star star star star

Sylvia Balmer Willow Springs, NC

Diamond B provide excellent customer service for my Welcome package review. Thank you!

10 months ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Sylvia! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 2nd, 2024

star star star star star

BrookeLynn DuBick Winston-Salem, NC

Rick was so helpful and friendly, really made sure that I understood everything about the process.

10 months ago

Reply from Alleviate Financial Solutions

Brookelynn,

Thank you for your review and for recognizing the outstanding service provided by our representative! We sincerely appreciate your kind words and are delighted to hear about your positive experience with us.

Jan. 2nd, 2024

star star star star star

NM Pearls Brooklyn, NY

Knowledgeable staff. Professional interactions and concerned about my financial health.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us by leaving a review! Your feedback is highly valuable to us, and we appreciate you taking the time to do so.

Jan. 2nd, 2024

star star star star star

Maricruz Avelar San Tan Valley, AZ

Ana was great on explaining super clear on how to become credit debt free she was very helpful.

11 months ago

Reply from Alleviate Financial Solutions

Thank you so much for sharing your wonderful experience with us, Maricruz! We appreciate your feedback and are glad to assist you.

Dec. 18th, 2023

star star star star star

Lona Gridley Red Bluff, CA

Very professional and friendly! I would definitely recommend Alleviate Financial Solutions!

11 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Lona! We appreciate you taking the time to leave such an excellent review and recommendation. We are delighted to have assisted you and would be happy to help anyone you may refer to us. Thank you again!

Dec. 14th, 2023

star star star star star

Dee Stevenson Dallas, TX

Videl G was very helpful and made sure to clearly explain everything I needed to know!

11 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Dee.

Dec. 13th, 2023

star star star star star

Gregory Taylor Mount Holly, NC

Very thorough and professional .she was gracious and answered all my questions and concerns

11 months ago

Reply from Alleviate Financial Solutions

Thank you for recognizing our representative's excellent work! Your feedback is much appreciated, Gregory.

Dec. 12th, 2023

star star star star star

Esther Nditi El Cajon, CA

The information was explained clearly to my understanding, friendly and explicit staff.

11 months ago

Reply from Alleviate Financial Solutions

Esther, we're delighted to hear about your positive experience with our team! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We appreciate your feedback.

Dec. 6th, 2023

star star star star star

Melanie Rogers Lansing, MI

So far everyone has explained everything so I feel confident in my current situation

11 months ago

Reply from Alleviate Financial Solutions

Melanie, we are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Dec. 6th, 2023

star star star star star

Willie Mae Crocker Charlotte, NC

Melanie was very helpful & polite. She answered my questions & made me feel secure in the program!

11 months ago Edited January 4, 2024

Reply from Alleviate Financial Solutions

Wille,

We are thrilled that you had a fantastic experience with our representative and that he made you feel comfortable with the program. Please do not hesitate to call us if you need any clarification or have any questions during your journey. We are always happy to assist you.

Thank you for taking the time to leave us a review and sharing your positive experience. It truly means a lot to us!

Dec. 6th, 2023

star star star star star_border

Brenda Santos Laredo, TX

I like how they explain what ever question you have and they can answer it in a professional and kind way

11 months ago

Reply from Alleviate Financial Solutions

Brenda, thank you so much for sharing your experience with us! We appreciate your feedback and are glad to assist you.

Nov. 27th, 2023

star star star star star

Ted Murri

Jorge A was very helpful answered All my questions and directed. me to the Person I needed to talk to.

8 months ago

Reply from Alleviate Financial Solutions

Ted,

We appreciate you taking the time to review and recognize our representative, Jorge, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 27th, 2024

star star_border star_border star_border star_border

Martha Slack Louisville, KY

If I could give a zero I would. They mislead you and don’t explain the information up front . Your credit is screwed and all your money goes to their fees . I want all my “recorded calls pulled and played .” I was lied to and heated . Please due your due diligence and stay away from Allieviate

1 year ago

Reply from Alleviate Financial Solutions

Martha, We are sorry to hear that you did not have a positive experience with our program. We take your concerns seriously and would like to address them.

After reviewing your account, we found that you completed the mandatory quality assurance call that all our clients must take before enrollment to ensure a basic understanding of our program. During this call, we provide crucial information about our program, including its inner workings and how your credit score may be impacted.

Regarding your concerns about fees, we would like to clarify that according to your signed contractual agreement, a service fee of 25% applies to each settled account. It’s important to note that this fee is not charged upfront and only applies when we have performed and obtained a settlement for you.

From your enrollment in June to your cancellation, our team successfully obtained a settlement for you at a fantastic rate of 45% and sent the creditor 5 out of 12 settlement payments. We applied our service fee because we obtained a settlement for you.

We apologize for your negative experience and want to address your concerns further. Please expect our call soon.

Nov. 21st, 2023

star star star star star

Andrea Collins Zionsville, IN

Christian provided great customer service, answering all of my questions regarding my latest settlement offer!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Andrea.

Nov. 20th, 2023

star star star star star

Tammy Petersen San Francisco, CA

He was very informative and took the time to answer my questions completely. Excellent customer service

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review and for recognizing the exceptional service provided by our representative! We are grateful for your kind words and delighted to hear about your positive experience with us. Your feedback, Tammy, is greatly appreciated.

Nov. 20th, 2023

star star star star star

Pat Morgan Mount Holly, NC

Chris was very helpful and informative. I appreciate his patience and kindness to me in this stressful time.

1 year ago

Reply from Alleviate Financial Solutions

We're delighted that Chris handled your call with great patience and care!

If there's ever anything you're unsure of or have any questions about during your journey, don't hesitate to call us. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us, Pat!

Nov. 15th, 2023

star star star star star

Lore C Winter Springs, FL

Ricardo helped me update my account and corrected some errors. He worked fast and diligently assisted me.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Lore! We appreciate your feedback and are glad to assist you.

Nov. 13th, 2023

star star star star star

Chevelle Champ Tupelo, MS

The account manager explained and walked me through the process very well. He answered questions about my concerns.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Chevelle! We appreciate your feedback and are glad to assist you.

Nov. 9th, 2023

star star star star star

Roy Kirk Corpus Christi, TX

They have excellent customer service and do an awesome job of keeping me updated throughout the entire process.

1 year ago

Reply from Alleviate Financial Solutions

Roy, thank you for sharing your positive feedback about our excellent service!

Nov. 6th, 2023

star star star star star

oswald cockrell Anchorage, AK

Spoke with Jay this morning and he did an excellent job reviewing my progress and answering my questions.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Oswald.

Oct. 30th, 2023

star star star star star

Larry E Fancher Plainfield, IN

The person who call to go over the welcome packet was very nice and did a great job giving me all the information.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative, Larry! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 27th, 2023

star star star star star

Travis Miller Spring Hill, FL

They are honest and informative and they are professional at best especially the agent I talked with tonight

1 year ago Edited November 20, 2023

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Travis. We're thrilled to hear that our representative was able to address your concerns with ease. Your feedback is greatly appreciated!

Please don't hesitate to reach out if you have any further questions or concerns.

Oct. 27th, 2023

star star star star star

Kara Kelly Buffalo, NY

the staff is always super friendly and super accommodating with any needs i have. definitely recommend

1 year ago

Reply from Alleviate Financial Solutions

Kara, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Oct. 26th, 2023

star star star star star

Brenda Leticia Salgado Phoenix, AZ

Loved working with Alleviate Financial, they are courteous, professional and have exceeded my expectations

1 year ago

Reply from Alleviate Financial Solutions

Brenda,

We're thrilled to have exceeded your expectations! Thank you for sharing your positive experience with us. We appreciate your kind words and look forward to being part of your journey towards a brighter financial future.

Oct. 26th, 2023

star star star star star

Otis Greer Mulga, AL

The patience and the time took to explain the information and making sure I understood the assurance given.

1 year ago

Reply from Alleviate Financial Solutions

Otis,

Thank you for sharing your positive experience with us by leaving a review! Your feedback is highly valuable to us, and we appreciate you taking the time to do so.

Oct. 24th, 2023

star star star star star

David Boling Sierra Vista, AZ

Ricardo was extremely helpful and friendly. We completed the call and got extra tasks done in a timely manner.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, David.

Oct. 23rd, 2023

star star star star star

MacKenzie Griffith Baltimore, MD

Always helpful and takes the time to explain next steps and answers all questions. Love the program. A life saver!

1 year ago

Reply from Alleviate Financial Solutions

MacKenzie,

We are delighted to hear that you have had a great experience with us! Thank you for taking the time to share your positive feedback. Your comments mean a lot to us, and we are grateful that you chose us to help you resolve your debt.

Oct. 19th, 2023

star star star star star

Nicholas Hall Bellevue, NE

Customer service was quick, easy to understand, and to the point. All questions I had were answered thoroughly.

1 year ago Edited February 12, 2024

Reply from Alleviate Financial Solutions

Thanks for taking the time to share your thoughts, Nicholas!

Oct. 17th, 2023

star star star star star

Darryl Milliner New York, NY

Amanda A has Exceptional Financial Customer Service Skills as a result: Peace of Mind for the Client ! Darryl M

1 year ago

Reply from Alleviate Financial Solutions

Darryl,

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Oct. 16th, 2023

star star star star star

Jessenicia Capell Mobile, AL

Estuardo C was a great service provider. He was patient, informative, and understanding of my needs.

1 year ago

Reply from Alleviate Financial Solutions

Jessenicia,

Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 12th, 2023