Name: Alleviate Financial Solutions
Rating: 4.9

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rodolfo vasquez Placentia, CA

Thank You Michael, Had a great and easy experience with the process and everything was explained perfectly!

2 years ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Rodolfo.

Sep. 27th, 2023

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Carlos plascencia martinez

I regret getting in to this program with Alliviate, I was told in the beginnig that after 6 or 7 months I can get a finance to pay off my accounts and then they told me that I dont qualify....of course after 7 months of not paying the creditors my score went down so how can I qualify?

2 years ago

Reply from Alleviate Financial Solutions

Carlos,

Thank you so much for taking the time to leave a review and sharing your feedback. We truly appreciate your honesty and openness about your experience with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

We apologize for any inconvenience we may have caused and would like to address your concerns.

We do offer a loan option through our partnered lenders for clients who live in fundable states. After 6 consecutive monthly payments, you are eligible to apply for the loan.

We completely understand how frustrating it can be when things don't go as planned, especially when it comes to finances. However, you can always re-apply in the future, and our finance team will reach out to you again when you become eligible.

It's important to note that our lenders have their own qualifications for loan approval, and credit isn't the only determining factor. They also take into consideration your debt-to-income ratio, income, and on-time payments outside of the program.

Once again, we're sorry for any inconvenience we may have caused you, Carlos. We appreciate your feedback and are committed to improving our communication and services based on your insights.

Sep. 28th, 2023

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Nelson Morales

The attention he paid and listened to me. Made sure I was not left on hold and returned my calls right away

2 years ago

Reply from Alleviate Financial Solutions

Nelson, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated.

Sep. 20th, 2023

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Farhadul Alam Queens, NY

Michael is amazing. He is highly Professional, respectful and most importantly caring about my benefits.

2 years ago

Reply from Alleviate Financial Solutions

Farhadul, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 20th, 2023

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Valerie Cleveland Rocky Mount, NC

Astrid F was very pleasant and helpful to help me to get debt free. Hope her efforts help me consolidate for the Loan!

2 years ago

Reply from Alleviate Financial Solutions

Valerie, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 20th, 2023

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Greg Gonzalez Lincoln Park, MI

Everything was explained in detail about the plan. Could not be happier with the future outcome . Put my mind at ease.

2 years ago Edited September 21, 2023

Reply from Alleviate Financial Solutions

Thank you for taking a moment to share your 5-star rating of our service! It was so kind for you to share your experience, Greg.

Sep. 20th, 2023

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MR MANN Charlotte, NC

Spoke with Jorge A and he was extremely helpful. He was patient and answered all of my concerns. Thanks Alleviate!

2 years ago

Reply from Alleviate Financial Solutions

Thank you so much for your review and for recognizing our rep on a job well done! We greatly appreciate your feedback.

Sep. 15th, 2023

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Tara Cook Powell, TN

Absolutely, great customer service! Answered all my questions, and helped me to understand how everything works.

2 years ago

Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review, Tara!

Sep. 15th, 2023

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Jose G Lopez-diaz Austin, TX

He was very respectful and answered all my questions and provide me with all the information he had for me thanks

2 years ago

Reply from Alleviate Financial Solutions

Jose, thank you for your review!

Sep. 15th, 2023

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JoAnn Spalding Evansville, IN

Cassandra is great, she took the time to explain things to me. Very compassionate person. She needs a raise or bonus

2 years ago Edited November 7, 2023

Reply from Alleviate Financial Solutions

Thank you so much for your review and for recognizing our rep on a job well done! We're delighted to have provided great service and we are gracious for your feedback.

Sep. 15th, 2023

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Ena Mcintyre San Diego, CA

My conversations with you were clear and helpful. You were patient ,kind and knowledgeable. Thank you .

2 years ago

Reply from Alleviate Financial Solutions

Ena, thank you so much for taking the time out of your day to leave a review! We're grateful for your feedback.

Sep. 15th, 2023

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Jeffery Floyd

Warning! These guys are crooks. They catch you when you're in a vulnerable place and they sound very helpful and professional until you find out they're taking 25% off the top for any negotiated settlement amount. They are very good at getting debt collectors to stop calling you but is that really worth 25% of the debt settlement? You decide.

2 years ago

Reply from Alleviate Financial Solutions

Hello, I appreciate you taking the time to share your feedback with us. Our sincerest apologies for the negative experience you have had. Alleviate Is a regulated debt relief company, and we have successfully helped thousands of people resolve their debts. As stipulated in the signed agreement, a earned performance fee of 25% is applicable for each settled account. This fee is only taken once we have performed and obtained a settlement for an enrolled debt. We apologize if this aspect of our process was not adequately communicated or if it has caused confusion. We would be more than happy to review the specifics of your case with you to ensure that you fully understand the breakdown of fees. Please feel free to reach out to our customer support team at 888-879-9777 to schedule a time for this discussion.

Sep. 18th, 2023

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Windy Gregory Fayetteville, AR

Very informative and kind people I’ve delt with so far. Happy to be working with such a kind group of people.

2 years ago

Reply from Alleviate Financial Solutions

Windy, thank you so much for your kind words! We greatly appreciate your feedback.

Sep. 15th, 2023

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Caiti Stenger Houston, MO

Wonderful help! She answered all my questions and made the process informative but also not long and drawn out.

2 years ago

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Kenneth Ricks

Excellent Service!!! Customer Service Representative was very helpful, informative and professional.

2 years ago Edited May 1, 2024

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Elaine Yenkala Ontario, CA

Everyone, including Michael has been very positive and knowledgeable about the program ive signed up for

2 years ago

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Jimward Labranche Elmont, NY

The representative explained step by step the procedure. He was not rushing me if I needed more explanation.

2 years ago

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Maria Flores Laredo, TX

Great service up to now , representatives have been more than helpful ! I really appreciate the attention!

2 years ago

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Michael Shinkle Indianapolis, IN

This representative was very helpful and getting me to the right department so I could reset my password.

2 years ago Edited August 28, 2023

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Joel Gadness TX

Great service by The Estuardo C! Company has kept me informed on process and has been expedient on getting settlements.

2 years ago

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Debra Lawson Fenton, MO

I was really happy with Oscar he made me understand and feel comfortable. He answered all my questions and then some

2 years ago

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Ronnie Brison Somerset, KY

Friendly and responsive. They answer all questions clearly . They settled my first account in 4 months.

2 years ago

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William Boone Terre Haute, IN

Ms W w as very thoroughly explained everything and went over slow enough I could understand and was very helpful

2 years ago

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Marcela Diaz El Paso, TX

Maria R is very nice, professional and helpful. She was patient with me while I looked for my cards.

2 years ago

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Yvonne Barbosa Stockton, CA

Ervin was very helpful, explained everything well. He also checked in the problem I was having with the help email.

2 years ago

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rosa romero San Tan Valley, AZ

He was very professional and very helpful and kept it short and sweet but yet help me out with what I needed.

2 years ago

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Pamela Booker Charlotte, NC

The financial representative was very helpful and knowledgeable and answered all my questions completely.

2 years ago Edited August 24, 2023

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Kay Jones Noble, OK

Dulce did an excellent job making sure I understood each step of the Welcome packet & going over our accounts.

2 years ago Edited August 15, 2023

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Ricky Martinez TX

Your customer service agent Julio was very kind and professional answered all my questions and understood my situation

2 years ago

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Mark Cohen Yuba City, CA

At first I was having a hard time getting my account set up, but now I believe that everything is going to go smoothly.

2 years ago

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abraham chavez LA

Very good company. They explain everything clearly. They guide you step by step to make sure you understand.

2 years ago

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Peggy Jacks Wylie, TX

Ottoman did a great job going through my accounts telling where I stand with all my creditors. Very thorough.

2 years ago

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Agustin Villan

Has answered all my questions and concerns and also gave me details on account to make sure everything was okay

2 years ago

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Polly Rivers Adamsville, TN

The agent was very polite and professional. Answered all my questions and paid attention to my concerns.

2 years ago

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wilson lowery Van Buren, AR

Was a good experience with a good professional gave me all rhe information I need to take care of my case

2 years ago

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amellous mendoza Porter Ranch, CA

Amanda explained every details on my Welcome packet and answered all my questions very well. Thank you for your help..

2 years ago

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Sandra Bender Tallassee, AL

The person I spoke to was very considerate, he took time to make sure if I had any questions he would try to answer.

2 years ago

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Nanette Brinkley Brevard, NC

The overall experience with Alleviate Financial Solutions as been very good. I would reccomend to my friends.

2 years ago

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Andrew Gonzales Phoenix, AZ

Ervin was very informative and professional, answered all my questions and I would definitely speak with Ervin again.

2 years ago Edited September 14, 2023

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Jennifer JACKSON Hattiesburg, MS

I like everything about this young man Jay. He was very helpful and polite. He handled my call with absolute professionalism

2 years ago

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Dr. Charlene Crump Tallahassee, FL

I like the thoroughly brief discussion get me to the point, and answer my questions with complete satisfaction.

2 years ago

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Irvin E McQueen Saint Joseph, MO

Cristian R was very informative with my concerns. He was also very patient . Very nice gentleman to talk to.

2 years ago

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Carlos Gonzalez Dallas, TX

Professional Company, very honest and Enjoy the service. I really was pleased with regular communication process

2 years ago Edited July 27, 2023

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Robert Homestead, FL

Very good customer service especially from Raina O. Empathetic and courteous in taking care of my concerns.

2 years ago

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Darlene Coater Morgantown, KY

Jorge A wwwith Allivate was veery courteous and helpful when reviewing my account. He was very thorough

2 years ago

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Roy Indianapolis, IN

Professional, efficient & excellent management of my time & emotions. Hard decision made easy! Thanks Carlos!

2 years ago

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eleni degelsmith Saraland, AL

I was really impressed with Felix he helped and I didn’t feel judged over my decisions. I strongly recommend him.

2 years ago

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Oral Webb Newport, KY

Your representative Elvis was very, very knowledgeable, and very helpful. You have a fine employee there.

2 years ago

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John Selma, CA

I talked with Julio this morning about portal problems and he corrected the problem fast less than 30 minutes

2 years ago

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Sharon Collins Detroit, MI

Chris was very helpful in assisting me today. He explained everything so i could understand and listening to me.

2 years ago