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Alleviate Financial Solutions

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8.0

Overall Score

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Patrice A Howden Fairfax, VA

Miss I was extremely thorough and very helpful. Presented timeline in which I could expect resolves. Very appreciative and grateful

3 years ago

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American Made Odessa, TX

She took care of what I needed Was very kind and explained everything clearly. Very efficient great customer service from Jackie

3 years ago

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Steven Hubbard Clovis, CA

Jay was very helpful, courteous and professional. His knowledge of the program and willingness to assist and answer my questions was quite impressive

3 years ago

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Jean Bell Victorville, CA

Excellent. Very professional n caring great doing business with this company thanks to all greatly appreciated thanks again Jean Bell

3 years ago

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Getty M MI

Christian did a great job helping me out. Was patient and walked me through the necessary steps and answered my questions as needed.

3 years ago

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William Acosta

Excellent and professional counseling. Financial advisor explained in detail the program and went thru everything step by step.

3 years ago

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R T Dallas, TX

The Customer Rep was a great help getting my account set up, so I know what accounts I need to remove from my monthly debts.

3 years ago

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Mike Turner Eufaula, OK

It was a pleasure working with Gary. He was very attentive to detail in regard to information I needed as well as making changes to my account.

3 years ago

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Jason Whitlock

In the middle of my program and everything has gone pretty smoothly. Customer Service goes above and beyond. No complaints thus far.

3 years ago

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Reply from Alleviate Financial Solutions

We know the importance of good customer service, thank you for the feedback Jason Whitlock!

Dec. 28th, 2022

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Donna S Carter Richmond, VA

Excellent customer service! GARY and other employees are always willing to provide information and makes me feel appreciated.

3 years ago

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Barbara Vaughn Woodward, OK

Elvis was very positive and respectful. He explained how the program works. Was well informed and gave me the opportunity to ask questions.

3 years ago

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Eva Walters Cullman, AL

I had a truly clear and helpful experience with Mr A. He explained everything in detail and answered my questions. Thank you Mr A

3 years ago

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Robin Meyers Indianapolis, IN

The professionalism is unmatched and Elvis has been very helpful and consistent in making sure I am up to date on where my account is and my rights.

3 years ago Edited January 6, 2023

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Andrea Roper Chicago, IL

I really appreciate the efficiency. Immediate results and everyone is so caring. Vidal G and Jennifer D both professional and helpful

3 years ago Edited December 5, 2022

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James Thomas Chicago, IL

Alleviate Financial Solutions genuinely cares about getting me debt free. Working with Elvis gives me a confidence that the program will work.

3 years ago

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Charles Dewhirst Houston, TX

Mr Diego R was very professional and courteous with my phone call today. He helped expedite my needs in a timely manner. Tyvm

3 years ago

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William Grijalba Opa-locka, FL

Excellent customer service and very knowledgeable in their field. Would highly recommend for any debt consolidation services.

3 years ago

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Denise Pierre Apex, NC

Always very helpful very knowledgeable and very considerate of my situation. Always trying to find the best solution to my problem.

3 years ago

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Pamela L Garrett Clinton, MD

I needed help with my account. And Juan S was vey helpful with assisting me, I am glad to have Alleviate Financial Solution to handled my debts.

3 years ago Edited May 10, 2023

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Kenneth Runnels Memphis, TN

Have been going through a difficult time but mr. v has been a god send and everyone else at alleviate financial solutions, you all have my thanks.

3 years ago

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Lisa Wehrstedt

Customer service is always very nice and informative. I would recommend anyone to use them. They helped me tremendously.

3 years ago

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Kevin Lopez Albuquerque, NM

The customer service representative was awesome. He answered all of my questions and helped me out to the best of his abilities.

3 years ago

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sherrie gilbert Jacksonville, FL

Andi was amazing and quick, she explained everything and understandable. Really appreciated the call. Good customer skills!

3 years ago

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Tom Phillips St Louis, MO

Checks on me monthly and if I have any questions and my account manager isn't available he returns my call within 24 hours.

3 years ago

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Lisa Patterson Fort Worth, TX

Mr Gary was excellent! So kind and patient with me!👏😁. Very professional and and an absolute asset to the Alleviate !

3 years ago

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AWare Enterprise Clifton, TX

Five star service at every turn. I've had nothing short of a good experience with great customer service and solutions made available.

3 years ago Edited December 26, 2022

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Mary Woodard

They have been working with me to resolve my overwhelming debt problems. They keep me updated on the progress they are making with the various credit card companies.

3 years ago

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Felisha Folley GA

Jorge R was great he answered all my questions and gave me the best customer service experience I could have asked for.

3 years ago

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Lourdes C. Cabrera

I like Alleviate Fanancial Solutions because they are very professional and always keep me in touch with me last information. Thank you so much

3 years ago

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Leslie Triche Jacksonville, FL

Had a conversation with Edgar J concerning my account. He was polite and professional. He resorted my needs satisfactorily.

3 years ago

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Martin Gutierrez Dallas, TX

She was very helpfull and really nice and profesional she helped me with my request and i was very satisfied with her service

3 years ago Edited March 21, 2023

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Patricia Godfrey TX

It was a pleasure speaking with Joarsy R.Answered all questions. Was very pleasant to talk to.Was able to give info on a problem I am faced with.

3 years ago

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Kathy F. Chicago, IL

They have been efficient and have settled accounts, for me easily. They check in on regular basis so that I am aware of the accounts status.

3 years ago

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Rosa Bessant Southport, NC

A new client looking forwarding to working with Alleviate to help me. So far so good the team seems to be real caring of my situation.

3 years ago

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IG Hanford, CA

So far they have been on point. Their customer service representatives are very professional and patient with my inquiries, questions and concerns

3 years ago

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Lea Ojeda Houston, TX

Jackie helped me understand the next step to my account. She was able to answer all of my questions. Very courties and friendly.

3 years ago

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chris hannebaum Shelbyville, IN

Great experience, easy to do, just need to make sure to communicate to your representative to make sure there is no tasks waiting on you.

3 years ago

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jon wash

If you speak to Victoria R, then I already know that you had a pleasurable customer service experience with this lady! She is fantastic!

3 years ago Edited May 22, 2023

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Fitmom22 Mission, TX

The whole process was awesome! Thank you to Dulce B. and Jorge D. for making this start of my debt free journey the best feeling ever!

3 years ago

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Michelle Ross Columbia, MO

I talked to Lucy today she was very helpful I could understand completely what she was telling me. Great experience thank you.

3 years ago

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Joann Edwards

Giselle was very professional, friendly and answered all my questions.

7 months ago

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Reply from Alleviate Financial Solutions

SO happy she was there for you today, Joann! Thanks so much for sharing.

Jul. 23rd, 2025

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AtcheS

Merly V deserves a recognition and merit raise due to her great customer service!

10 months ago

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Reply from Alleviate Financial Solutions

We LOVE hearing this!

Merly truly goes above and beyond for our clients, and we're thrilled you felt that care. We will make sure to share your feedback with her and the rest of our team.

Apr. 15th, 2025

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Linda S

Joarsy was very helpful with my account needs. He was very professional and knowledgeable. Thank You Joarsy!!

1 year ago Edited February 27, 2025

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Reply from Alleviate Financial Solutions

Thanks so much for taking the time to share your experience with us, Linda!

We're so happy Andi took fantastic care of you and your request and greatly appreciate your feedback.

Thanks for reaching out and trusting us with your debt relief needs.

Feb. 5th, 2025

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Roger Blasini

To be honest, Andrea is Amazing, she addresses all my concerns and makes me feel comfortable during this process.

1 year ago

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Reply from Alleviate Financial Solutions

We're so happy to hear that Andrea has been such a great support throughout this process! Thank you, Robert, for reaching out and sharing your experience with us. We truly appreciate it!

Jan. 29th, 2025

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Nelson Ayala

At first I was a little afraid but as they where educating me I feel confident that they were good people

1 year ago

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Reply from Alleviate Financial Solutions

Nelson,

We totally understand that joining a new financial program can be a bit daunting, so we want to say a huge thank you for trusting us during this challenging time. We're thrilled to hear you feel confident in our program after chatting with one of our awesome account managers! Just know that we’re here to support you every step of the way.

If you have any questions or if anything comes up, don’t hesitate to reach out. We’re always here to help, and we really appreciate your review!

Jan. 28th, 2025

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Aaron Tucker

Rick was great he was the only person able to help. All of the other agents made me feel like I was being scammed. Rick M definitely deserves 5 stars.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reaching out and sharing your feedback with us, Aaron.

We sincerely regret any disappointment you experienced with our team and appreciate you bringing this to our attention. While we're pleased to hear that Rick provided a positive experience, we are eager to investigate the matter further on your behalf. Unfortunately, the username provided in this review does not match our records. Kindly email your contact details to reviews@alleviatefinancial.com along with any additional feedback you believe may be helpful. This will allow our management team to review your case thoroughly and follow up accordingly.

We apologize once again for any inconvenience and look forward to connecting with you soon.

Jan. 17th, 2025

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Erika paynecowans

Very friendly, explained thing about my account. Overall I felt very comfortable talking on the phone.☺️

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Erika! We are thrilled to have provided you with a positive and comfortable experience. We look forward to our next interaction and truly appreciate your positive feedback. 😄

Jan. 3rd, 2025

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Gloria Barksdale

Ricardo was very effective and polite. His directions were clear and professional with a caring manner.

1 year ago

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Reply from Alleviate Financial Solutions

Gloria,

Thank you for taking the time to share your experience with us and for recognizing Ricardo for his exceptional service!

We aim to provide a positive and caring experience and are thrilled that Ricardo exemplified this.

We will continue to be here for you every step of the way and look forward to connecting again.

Dec. 6th, 2024

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Stephanie Gunter

Richelle was very efficient and patient with me as I was giving here info she needed to complete the welcome packet

1 year ago

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Reply from Alleviate Financial Solutions

Stephanie,

We're thrilled to join you on this debt free journey and are so happy Richelle provided an outstanding experience!

We will be here to support you every step of the way, so please feel free to reach out if you need anything.

Dec. 6th, 2024

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Judy R

great customer service. They will answer your questions in a way that's easy to understand. They make you feel at ease

1 year ago

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Reply from Alleviate Financial Solutions

We're thrilled to have provided an excellent experience and are always here if you need anything, Judy!

Thanks so much for your feedback.

Nov. 27th, 2024