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Alleviate Financial Solutions

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8.0

Overall Score

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Christine Beets Louisville, KY

Jay was very polite. He took what I said. He addressed the situation in a timely fashion and just was very helpful all the way around.

3 years ago

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marenost Pensacola, FL

jENNIFER D was a superb online client service associate: patient, courteous, and totally knowledgeable. Thanks, Jennifer!

3 years ago

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Kelly Coen Ogdensburg, NY

My experience was very positive. The representative was very knowledgeable and very professional, and I would do business with them again.

3 years ago

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Sonia Esquivel Cypress, TX

Wow!! Highly recommend working with Cristian S. Very polite and best of all very patient!!! Excellent service. Thank you

3 years ago

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Patrice A Howden Fairfax, VA

Miss I was extremely thorough and very helpful. Presented timeline in which I could expect resolves. Very appreciative and grateful

3 years ago

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American Made Odessa, TX

She took care of what I needed Was very kind and explained everything clearly. Very efficient great customer service from Jackie

3 years ago

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Steven Hubbard Clovis, CA

Jay was very helpful, courteous and professional. His knowledge of the program and willingness to assist and answer my questions was quite impressive

3 years ago

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Jean Bell Victorville, CA

Excellent. Very professional n caring great doing business with this company thanks to all greatly appreciated thanks again Jean Bell

3 years ago

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Getty M MI

Christian did a great job helping me out. Was patient and walked me through the necessary steps and answered my questions as needed.

3 years ago

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William Acosta

Excellent and professional counseling. Financial advisor explained in detail the program and went thru everything step by step.

3 years ago

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R T Dallas, TX

The Customer Rep was a great help getting my account set up, so I know what accounts I need to remove from my monthly debts.

3 years ago

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Mike Turner Eufaula, OK

It was a pleasure working with Gary. He was very attentive to detail in regard to information I needed as well as making changes to my account.

3 years ago

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Jason Whitlock

In the middle of my program and everything has gone pretty smoothly. Customer Service goes above and beyond. No complaints thus far.

3 years ago

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Reply from Alleviate Financial Solutions

We know the importance of good customer service, thank you for the feedback Jason Whitlock!

Dec. 28th, 2022

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Donna S Carter Richmond, VA

Excellent customer service! GARY and other employees are always willing to provide information and makes me feel appreciated.

3 years ago

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Barbara Vaughn Woodward, OK

Elvis was very positive and respectful. He explained how the program works. Was well informed and gave me the opportunity to ask questions.

3 years ago

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Eva Walters Cullman, AL

I had a truly clear and helpful experience with Mr A. He explained everything in detail and answered my questions. Thank you Mr A

3 years ago

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Robin Meyers Indianapolis, IN

The professionalism is unmatched and Elvis has been very helpful and consistent in making sure I am up to date on where my account is and my rights.

3 years ago Edited January 6, 2023

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Andrea Roper Chicago, IL

I really appreciate the efficiency. Immediate results and everyone is so caring. Vidal G and Jennifer D both professional and helpful

3 years ago Edited December 5, 2022

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James Thomas Chicago, IL

Alleviate Financial Solutions genuinely cares about getting me debt free. Working with Elvis gives me a confidence that the program will work.

3 years ago

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Charles Dewhirst Houston, TX

Mr Diego R was very professional and courteous with my phone call today. He helped expedite my needs in a timely manner. Tyvm

3 years ago

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William Grijalba Opa-locka, FL

Excellent customer service and very knowledgeable in their field. Would highly recommend for any debt consolidation services.

3 years ago

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Denise Pierre Apex, NC

Always very helpful very knowledgeable and very considerate of my situation. Always trying to find the best solution to my problem.

3 years ago

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Pamela L Garrett Clinton, MD

I needed help with my account. And Juan S was vey helpful with assisting me, I am glad to have Alleviate Financial Solution to handled my debts.

3 years ago Edited May 10, 2023

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Kenneth Runnels Memphis, TN

Have been going through a difficult time but mr. v has been a god send and everyone else at alleviate financial solutions, you all have my thanks.

3 years ago

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Lisa Wehrstedt

Customer service is always very nice and informative. I would recommend anyone to use them. They helped me tremendously.

3 years ago

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Kevin Lopez Albuquerque, NM

The customer service representative was awesome. He answered all of my questions and helped me out to the best of his abilities.

3 years ago

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sherrie gilbert Jacksonville, FL

Andi was amazing and quick, she explained everything and understandable. Really appreciated the call. Good customer skills!

3 years ago

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Tom Phillips St Louis, MO

Checks on me monthly and if I have any questions and my account manager isn't available he returns my call within 24 hours.

3 years ago

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Lisa Patterson Fort Worth, TX

Mr Gary was excellent! So kind and patient with me!👏😁. Very professional and and an absolute asset to the Alleviate !

3 years ago

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AWare Enterprise Clifton, TX

Five star service at every turn. I've had nothing short of a good experience with great customer service and solutions made available.

3 years ago Edited December 26, 2022

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Mary Woodard

They have been working with me to resolve my overwhelming debt problems. They keep me updated on the progress they are making with the various credit card companies.

3 years ago

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Felisha Folley GA

Jorge R was great he answered all my questions and gave me the best customer service experience I could have asked for.

3 years ago

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Lourdes C. Cabrera

I like Alleviate Fanancial Solutions because they are very professional and always keep me in touch with me last information. Thank you so much

3 years ago

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Leslie Triche Jacksonville, FL

Had a conversation with Edgar J concerning my account. He was polite and professional. He resorted my needs satisfactorily.

3 years ago

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Martin Gutierrez Dallas, TX

She was very helpfull and really nice and profesional she helped me with my request and i was very satisfied with her service

3 years ago Edited March 21, 2023

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Patricia Godfrey TX

It was a pleasure speaking with Joarsy R.Answered all questions. Was very pleasant to talk to.Was able to give info on a problem I am faced with.

3 years ago

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Kathy F. Chicago, IL

They have been efficient and have settled accounts, for me easily. They check in on regular basis so that I am aware of the accounts status.

3 years ago

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Rosa Bessant Southport, NC

A new client looking forwarding to working with Alleviate to help me. So far so good the team seems to be real caring of my situation.

3 years ago

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IG Hanford, CA

So far they have been on point. Their customer service representatives are very professional and patient with my inquiries, questions and concerns

3 years ago

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Lea Ojeda Houston, TX

Jackie helped me understand the next step to my account. She was able to answer all of my questions. Very courties and friendly.

3 years ago

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chris hannebaum Shelbyville, IN

Great experience, easy to do, just need to make sure to communicate to your representative to make sure there is no tasks waiting on you.

3 years ago

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jon wash

If you speak to Victoria R, then I already know that you had a pleasurable customer service experience with this lady! She is fantastic!

3 years ago Edited May 22, 2023

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Fitmom22 Mission, TX

The whole process was awesome! Thank you to Dulce B. and Jorge D. for making this start of my debt free journey the best feeling ever!

3 years ago

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Michelle Ross Columbia, MO

I talked to Lucy today she was very helpful I could understand completely what she was telling me. Great experience thank you.

3 years ago

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Tyler Young

Eric D Was very professional with helping me with my situation. Definitely 10 out of 10!!

9 months ago

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Reply from Alleviate Financial Solutions

Thanks for taking a moment to share this, Tyler!

So glad to hear you were in great hands with Eric. If you ever need anything down the road, we’re always just a call away.

Jun. 27th, 2025

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Deborah Peavy

I now have a way to get out of Debt put a smile on my face and a spring in my step .Better days are coming.

1 year ago

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Reply from Alleviate Financial Solutions

Now that's what we love to hear, Deborah!

A plan, smile and some pep in your step. What a way to start a new chapter! Better days are ahead, and we'll be here every step of the way.

Apr. 15th, 2025

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Weldon Sharon

Jay answered all my questions, was very polite despite my frustration. Overall very good service. Five stars

1 year ago

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Reply from Alleviate Financial Solutions

Weldon,

Thank you for taking the time to share your experience with us. While we understand there's been some frustration, we're glad to hear that Jay was able to provide clarity and leave a positive impression. We truly appreciate your trust and are always here if you need anything.

Apr. 15th, 2025

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Anthony Richardson

Had the opportunity of chatting with Eric who u ferrous what I wanted and was very patient in listening to provide for my need.

1 year ago

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Reply from Alleviate Financial Solutions

We're thrilled to hear that Eric was able to provide the assistance you needed and truly appreciate you reaching out and sharing this with us, Anthony!

Mar. 21st, 2025

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Carolyn Mcnabb

Eric was very informative and helpful in detailing everything I needed to know and made sure I understood fully.

1 year ago

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Reply from Alleviate Financial Solutions

Carolyn,

Thank you for sharing your experience with us! We’re so glad to hear that Eric provided the clarity and support you needed. We’ll be sure to pass along your kind words to Eric, he’ll be thrilled to hear them!

We’re always here for you and happy to help whenever you need us.

Mar. 19th, 2025

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Linda S

Joarsy was very helpful with my account needs. He was very professional and knowledgeable. Thank You Joarsy!!

1 year ago Edited February 27, 2025

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Reply from Alleviate Financial Solutions

Thanks so much for taking the time to share your experience with us, Linda!

We're so happy Andi took fantastic care of you and your request and greatly appreciate your feedback.

Thanks for reaching out and trusting us with your debt relief needs.

Feb. 5th, 2025