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Alleviate Financial Solutions

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7.7

Overall Score

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Beth Lowe Woodway, TX

Love working with all the agents. They are so understanding and make sure I understand each process! Glad I made this decision!

1 year ago

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Reply from Alleviate Financial Solutions

Beth, thank you so much for your kind words! We are so appreciative of your feedback and we're glad you're here too!

Sep. 26th, 2023

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Janette Dimagiba Pacoima, CA

The customer service was outstanding and very helpful to any of my questions. I am so pleased with the service I received from this business.

1 year ago

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Reply from Alleviate Financial Solutions

Janette, thank you so much for your kind words! We greatly appreciate your feedback and we're delighted to have provided great service.

Sep. 15th, 2023

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Nidia Salichs Ballwin, MO

My agent Vidal G was very helpful and he answered all my questions and he put me at ease. Thank you so much for all your help.

1 year ago

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Reply from Alleviate Financial Solutions

Nidia, thank you so much for your review and for recognizing our rep on a job well done! We greatly appreciate your feedback.

Sep. 15th, 2023

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Glenn Pallast Elizabethtown, KY

Very professional and courteous. Answered my question without hesitation and made me feel at ease. I highly recommend this company for peace of mind.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review, Glenn! We highly appreciate your feedback and your recommendation.

Sep. 15th, 2023

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Pablo Rivero Miami, FL

I am grateful for the conversation I had with Emersson, the explanation was very clear and his help in moving forward in the process.

1 year ago

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Reply from Alleviate Financial Solutions

Pablo, thank you so much for your review and recognizing our rep on a job well done! We're grateful for your feedback.

Sep. 15th, 2023

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Gaye Walton-Price

I called Alleviate today to change my address with them and to provide updated account information. And Andrea E. was so very kind and helpful!

1 year ago Edited April 5, 2024

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Reply from Alleviate Financial Solutions

Gaye, thank you so much for your review and recognizing our rep on a job well done! We greatly appreciate your feedback and we're delighted to have provided great service.

Sep. 15th, 2023

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George Bartlett Matthews, NC

The associate was extremely helpful and explained everything to me that I had a question about. She is a great asset to your company

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time to share your thoughts, George! We truly appreciate your feedback and we will share this with our team.

Sep. 14th, 2023

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David De Armond

Other than me paying you my first installment, I have not seen anything from your company that shows me that your taking my situation seriously, I'M STILL WANTING FOR MY WELCOME PACKAGE, IF YOU CAN'T DO SOMETHING AS EASY AS MAIL ME A LETTER, EXPLAIN TO ME WHY I SHOULD HAVE CONFIDENCE IN YOUR COMANY AT ALL. IM STARTING TO WONDER IF I'VE MADE A MISTAKE ENTRUSTING YOUR COMPANY WITH SOMETHING SO IMPORTANT

1 year ago

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Trent Thompson Fuquay-Varina, NC

Christian was very helpful and very resourceful and knowledgeable and was a pleasure talking to you and I highly recommend you to anybody I know

1 year ago

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Janise Cantrell Indianapolis, IN

I was nervous when I placed my call 8-22-2023. Christian Z made me feel at ease,even though we could not get an account manager to pick up the line.

1 year ago

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Carol Yohe Rancho Palos Verdes, CA

Chris, Was extremely helpful and had great amount of patience. A great person, was so very kind with my financial situation.

1 year ago

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Bonnie littlejohn Omaha, NE

Astrid F was pleasant, helpful, patient. She was respectful and answered my questions in full. She represents Alleviate well.

1 year ago

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Macrina Guzman Fresno, CA

I was provided excellent service they know what they are doing and I am being well taken care of in many areas within the program.

1 year ago

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Doris Panaligan Daggett, MI

The account manager was professional & knowledgeable of the company's financial solutions program. His name is Joarsy-P.

1 year ago

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Jamena Grass Valley, CA

Felix was professional, thorough, he clearly explained everything, he listened, he was very helpful and provided excellent customer service.

1 year ago

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Jesse Chaco Austin, TX

Joseph K was very knowledgeable and took immediate action in addressing my issues and acted quickly to resolve them. Great experience!!!

1 year ago

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Roberto Reyes

Everyone I have dealt with at Alleviate Financial has been very professional and courteous. I have been very pleased with their services.

1 year ago

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Christian Castillo Head of Westport, MA

Rick is a pleasure to work with. Your company is lucky to have him as an employee. I’m so happy I’m in this program.

1 year ago

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Debra H. St Louis, MO

Very professional and answered all my questions. The information she shared with me about my account enforced my confidence in your company.

1 year ago Edited November 2, 2023

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Dayna Conow Lincoln, NE

Very friendly and knowledgeable. It gives me hope for the future and also confidence i made the right decision. Thanks Dayna C.

1 year ago

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Steve Ceka

Spoke with Jay today and over my welcome packet, he was very thorough. Excellent costumer service and very professional. Thank you Jay.

1 year ago

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Kaythern Eller Skiatook, OK

Consistent updates on progress through the program using all technology platforms available. Customer service is friendly and efficent.

1 year ago

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David Kim - Bonita Hills Real Estate Services Novato, CA

Christian was extremely helpful every step of the way . He was clear and helped me understand everything I needed to know.

1 year ago

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Fabian Padilla Wilson, NC

Amanda dud a greate job going over all of the welcome package and answering any questions I had. Thank you for all your help.

1 year ago

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Moises Martinez Los Angeles, CA

Julio C was very helpful and also very detailed on covering everything that I didn’t understand. Very patient as well. Thank you Julio.

1 year ago Edited August 22, 2023

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Alana Stoneburner Temple, TX

They have been very helpful in settling my debt in a timely manner, and notifying me of things I can do to speed up the process.

1 year ago

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Reymundo San Miguel San Antonio, TX

I liked the way their process works to help to reach your goal of assisting to provide you some financial relief. It makes your life easier.

1 year ago

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Edward McBride Chico, CA

Gentleman was very knowledgeable and thorough. Didn't waste my time either. I appreciate his professionalism and recommend him to anyone.

1 year ago Edited September 25, 2023

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Derrick Little

Jay was courteous, polite and informative. I appreciated his knowledge and help with my questions and concerns about my account

1 year ago

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Trena Decker Dunnellon, FL

Al our customer representative was very courteous, patient and efficient. He answered all our questions which we appreciated.

1 year ago

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Felicianna Torres Fresno, CA

I appreciate the agent actually taking the time to help me with what I needed. She was very friend and took care of my problem.

1 year ago

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Magdalene Drexler Carrollton, TX

Raiza O was exceptional. She addressed my concerns and request very professionally. She treated me with the utmost courtesy and respect!

1 year ago

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Lonnie Hinkle Ithaca, NY

I totally enjoy the way Alleviate operates. Elisa was very thorough on explaining everything. I would highly recommend them.

1 year ago

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Jeff Ferranti Gilroy, CA

Talked with Chris Z and he was very helpful. Just started getting help from this company and they’ve been great so far.

1 year ago

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Samantha Salazar Houston, TX

Very professional and very knowledgeable. He was polite and easy to converse with . Also was able to answer all my questions .

1 year ago

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Mike sanders Oklahoma City, OK

My experience have been a total joke. I I have made every payment on time for the last 2 years and could not get anyone to call me back. At least a dozen times called to close my account as I only have one payment left. Took over a month, still no one has called me back. And they told me 4 times that someone would call me back and not one time did they. I will never ever do business with this company again and I highly recommend you don't either!! BEWARE! They do not return calls.

1 year ago

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Gab C. Smithville, TN

Wonderful company who cares about their clients and does everything they can to provide them a smooth and successful debt free experience.

1 year ago

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Curtis Bostick Austin, TX

Anjelita is amazing, encouraging and knowledgeable of her job. She’s been a very pleasant help in understanding my financial current situation

1 year ago

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Stella Fiore Sanford, FL

Great service from Andrea E, she walked me throughout the program being able to answer all of my questions. Thank you so much!

1 year ago

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Anne McGhee

I spoke with Norman and he was very helpful and kind. He was knowledgable and patient, made sure I understood all of my options.

1 year ago

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Gregory F Banes Osceola, IA

It was a pleasure talking with Jose.he explained alot of what's going on and how the program works and what needs to be done to succeed

1 year ago

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Dee Rhodes Phoenix, AZ

My experience with my customer service representative was very good. She explained everything clearly. Her name is Astrid F.

1 year ago Edited September 13, 2023

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Lynn Gravel Northbridge, MA

Great customer service. Answered all my questions, was extremely professional. I would recommend this to anybody who needs to get out of debt.

1 year ago

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Andre Taylor Olive Branch, MS

Great customer service. Maria R answered all my questions and was very patient with me. Thanks for all your help, keep up the good work.

1 year ago

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Railene Vargas Oakland, CA

Astrid F was extremely helpful. She helped with all my questions and informed me of what I still needed to do. She was patient and knowledgeable.

1 year ago

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Karen McClintock Toone, TN

Michael was great! He checked into the issue I called about and had it resolved in a matter of minutes. Very polite and professional!

1 year ago

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janelle miller TN

Very polite and clear with information. I felt very comfortable talking with him and relieved with the information I received.

1 year ago

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Denyse Porcillo Hampton Bays, NY

Cassandra B was wonderful. A big help and very friendly . She made me feel secure in knowing everything will be taken care of

1 year ago

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CBurwell Melbourne, FL

Stuart was very patient with all of my questions and made sure I understood everything. Most of my neutral comments below are due to the fact that I haven’t experienced most of these issues at this point, so I can’t rate

1 year ago

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Luzviminda Malabanan

Very accommodating, respectful, and easy to speak with.His explanations were clear and was able to answer my questions to my satisfaction. Thank you.

1 year ago