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Alleviate Financial Solutions

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8.5

Overall Score

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Fran Punta Gorda, FL

Jay was exceptional! He not only took time to review my file but made sure that I could login to my account. I was at ease after speaking with Jay.

3 years ago

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Sandra Austin Houston, TX

My account reviewer today was Ervin. He was thorough, informative and knowledgeable. He was very pleasant and made sure I understood everything.

3 years ago

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Steve Fleischer California City, CA

I don't know what to do about my debt problem. Vidal explained what Alleviate will do. He also explained what is still required.

3 years ago

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Anastasiya V. Bolotina Las Vegas, NV

Professional and courteous company that works hard to help. Thank you for helping my father straighten his finances. Highly recommend!

3 years ago

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Joanne Kendrick Daly City, CA

The calming tone to which she spoke and how after each item she asked it I had any questions or concerns that I needed clarification on.

3 years ago

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Christine Beets Louisville, KY

Jay was very polite. He took what I said. He addressed the situation in a timely fashion and just was very helpful all the way around.

3 years ago

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marenost Pensacola, FL

jENNIFER D was a superb online client service associate: patient, courteous, and totally knowledgeable. Thanks, Jennifer!

3 years ago

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Kelly Coen Ogdensburg, NY

My experience was very positive. The representative was very knowledgeable and very professional, and I would do business with them again.

3 years ago

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Sonia Esquivel Cypress, TX

Wow!! Highly recommend working with Cristian S. Very polite and best of all very patient!!! Excellent service. Thank you

3 years ago

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Patrice A Howden Fairfax, VA

Miss I was extremely thorough and very helpful. Presented timeline in which I could expect resolves. Very appreciative and grateful

3 years ago

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American Made Odessa, TX

She took care of what I needed Was very kind and explained everything clearly. Very efficient great customer service from Jackie

3 years ago

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Steven Hubbard Clovis, CA

Jay was very helpful, courteous and professional. His knowledge of the program and willingness to assist and answer my questions was quite impressive

3 years ago

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Jean Bell Victorville, CA

Excellent. Very professional n caring great doing business with this company thanks to all greatly appreciated thanks again Jean Bell

3 years ago

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Getty M MI

Christian did a great job helping me out. Was patient and walked me through the necessary steps and answered my questions as needed.

3 years ago

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William Acosta

Excellent and professional counseling. Financial advisor explained in detail the program and went thru everything step by step.

3 years ago

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R T Dallas, TX

The Customer Rep was a great help getting my account set up, so I know what accounts I need to remove from my monthly debts.

3 years ago

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Mike Turner Eufaula, OK

It was a pleasure working with Gary. He was very attentive to detail in regard to information I needed as well as making changes to my account.

3 years ago

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Jason Whitlock

In the middle of my program and everything has gone pretty smoothly. Customer Service goes above and beyond. No complaints thus far.

3 years ago

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Reply from Alleviate Financial Solutions

We know the importance of good customer service, thank you for the feedback Jason Whitlock!

Dec. 28th, 2022

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Donna S Carter Richmond, VA

Excellent customer service! GARY and other employees are always willing to provide information and makes me feel appreciated.

3 years ago

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Barbara Vaughn Woodward, OK

Elvis was very positive and respectful. He explained how the program works. Was well informed and gave me the opportunity to ask questions.

3 years ago

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Eva Walters Cullman, AL

I had a truly clear and helpful experience with Mr A. He explained everything in detail and answered my questions. Thank you Mr A

3 years ago

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Robin Meyers Indianapolis, IN

The professionalism is unmatched and Elvis has been very helpful and consistent in making sure I am up to date on where my account is and my rights.

3 years ago Edited January 6, 2023

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Andrea Roper Chicago, IL

I really appreciate the efficiency. Immediate results and everyone is so caring. Vidal G and Jennifer D both professional and helpful

3 years ago Edited December 5, 2022

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James Thomas Chicago, IL

Alleviate Financial Solutions genuinely cares about getting me debt free. Working with Elvis gives me a confidence that the program will work.

3 years ago

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Charles Dewhirst Houston, TX

Mr Diego R was very professional and courteous with my phone call today. He helped expedite my needs in a timely manner. Tyvm

3 years ago

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William Grijalba Opa-locka, FL

Excellent customer service and very knowledgeable in their field. Would highly recommend for any debt consolidation services.

3 years ago

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Denise Pierre Apex, NC

Always very helpful very knowledgeable and very considerate of my situation. Always trying to find the best solution to my problem.

3 years ago

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Pamela L Garrett Clinton, MD

I needed help with my account. And Juan S was vey helpful with assisting me, I am glad to have Alleviate Financial Solution to handled my debts.

3 years ago Edited May 10, 2023

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Kenneth Runnels Memphis, TN

Have been going through a difficult time but mr. v has been a god send and everyone else at alleviate financial solutions, you all have my thanks.

3 years ago

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Lisa Wehrstedt

Customer service is always very nice and informative. I would recommend anyone to use them. They helped me tremendously.

3 years ago

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Kevin Lopez Albuquerque, NM

The customer service representative was awesome. He answered all of my questions and helped me out to the best of his abilities.

3 years ago

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sherrie gilbert Jacksonville, FL

Andi was amazing and quick, she explained everything and understandable. Really appreciated the call. Good customer skills!

3 years ago

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Tom Phillips St Louis, MO

Checks on me monthly and if I have any questions and my account manager isn't available he returns my call within 24 hours.

3 years ago

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Lisa Patterson Fort Worth, TX

Mr Gary was excellent! So kind and patient with me!👏😁. Very professional and and an absolute asset to the Alleviate !

3 years ago

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AWare Enterprise Clifton, TX

Five star service at every turn. I've had nothing short of a good experience with great customer service and solutions made available.

3 years ago Edited December 26, 2022

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Mary Woodard

They have been working with me to resolve my overwhelming debt problems. They keep me updated on the progress they are making with the various credit card companies.

3 years ago

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Felisha Folley GA

Jorge R was great he answered all my questions and gave me the best customer service experience I could have asked for.

3 years ago

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Lourdes C. Cabrera

I like Alleviate Fanancial Solutions because they are very professional and always keep me in touch with me last information. Thank you so much

3 years ago

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Leslie Triche Jacksonville, FL

Had a conversation with Edgar J concerning my account. He was polite and professional. He resorted my needs satisfactorily.

3 years ago

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Martin Gutierrez Dallas, TX

She was very helpfull and really nice and profesional she helped me with my request and i was very satisfied with her service

3 years ago Edited March 21, 2023

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Patricia Godfrey TX

It was a pleasure speaking with Joarsy R.Answered all questions. Was very pleasant to talk to.Was able to give info on a problem I am faced with.

3 years ago

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Kathy F. Chicago, IL

They have been efficient and have settled accounts, for me easily. They check in on regular basis so that I am aware of the accounts status.

3 years ago

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Rosa Bessant Southport, NC

A new client looking forwarding to working with Alleviate to help me. So far so good the team seems to be real caring of my situation.

3 years ago

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IG Hanford, CA

So far they have been on point. Their customer service representatives are very professional and patient with my inquiries, questions and concerns

3 years ago

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Lea Ojeda Houston, TX

Jackie helped me understand the next step to my account. She was able to answer all of my questions. Very courties and friendly.

3 years ago

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chris hannebaum Shelbyville, IN

Great experience, easy to do, just need to make sure to communicate to your representative to make sure there is no tasks waiting on you.

3 years ago

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jon wash

If you speak to Victoria R, then I already know that you had a pleasurable customer service experience with this lady! She is fantastic!

3 years ago Edited May 22, 2023

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Fitmom22 Mission, TX

The whole process was awesome! Thank you to Dulce B. and Jorge D. for making this start of my debt free journey the best feeling ever!

3 years ago

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Michelle Ross Columbia, MO

I talked to Lucy today she was very helpful I could understand completely what she was telling me. Great experience thank you.

3 years ago

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dwayne smith

Good customer service and the Adviser work hand in hand with clients

4 months ago

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Reply from Alleviate Financial Solutions

Thanks for sharing how everything went, Dwayne! We’re delighted to hear you had a positive experience, and we truly appreciate you taking the time to share your feedback.

Jan. 23rd, 2026