Name: Alleviate Financial Solutions
Rating: 4.9

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Kitty Boehl Spartanburg, SC

My experience today was fantastic. Mabel helped me with all my questions, and made me feel less stressed. She was friendly and I felt very comfortable talking with her.

1 year ago Edited July 14, 2023

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Robin_ Summer

Just starting the process so I'm a new client. So far the process is going very well. I appreciate the most that I can logon to the client portal and monitor my progress.

1 year ago

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Lynette Boyer McAllen, TX

Very nice and polite. They explain everything to you in layman’s terms, they make sure you understand what is happening and what is going to happen.

1 year ago

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Gerrie Carson Madera, CA

Was explained in detail answered my questions. He was very patient with me. This means a lot when you have someone that is concerned and has a volume that is understanding

1 year ago

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Christy Wandover Tucson, AZ

Alleviate staff are always fantastic to work with. They are patient and always clear about accounts and expectations. It was a great decision to work with them.

1 year ago

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Karen H Lancaster, CA

After waiting on number 24 in line I got Johnathan he is a Jewel, he understood exactly what I needed and he handled my situation with ease and no stress, Thankyou Jonathan P

1 year ago Edited March 2, 2023

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Diane Los Angeles, CA

I really appreciate Jay helping me and getting back to me he was very helpful on solving my problem thanks again Jay we need more customers service like him Diane

1 year ago

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Stuart Moore Charlotte, NC

JOARSY D WAS VERY PLEASANT AND HELPFUL. HE WAS GREAT AT EXPLAINING THE PROGRAM AND ASNWERING ALL THE QUESTIONS THAT CAME UP. HE IS VERY KNOWLEDGABLE AND CONSCIENTIOUS.

1 year ago

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Steve Renfro St Louis, MO

Very detailed and have communicated very clearly to me what the process is, what to expect and what my part is to make this a successful debt relief program.

1 year ago

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Alvin Luster Shreveport, LA

Amanda A is very knowledgeable and smart. Knowing the job is key. Answering all questions. Never wavered. Great customer service. Love this Representative. 💕

1 year ago

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SHAN MERTINS Claremore, OK

The company was very diligent to settle my credit card debt. I paid the debt off in 4 years. It would have taken 25-30 years to payoff the credit cards. Job Well Done

1 year ago

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Scott McMichael Woodstock, VA

Not completely satisfied with the offer up front to consolidate a loan and pay-off all included debts. I have been paying now 12 months without a problem and still no offer to complete the loan with you.

1 year ago

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Victor Valdez El Paso, TX

Andrea was very professional and knowledgeable of my account and covered everything that I needed to know. I felt satisfied with her call and professionalism.

1 year ago

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JHarris Lebanon, TN

I have been using them since Jan 2020. They continue to be helpful and quick to respond to my requests/needs. I expect continued good relations for another 2 years.

1 year ago

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Kobey Mortenson Norfolk, NE

Always very kind and helpful. It was a great pleasure speaking with Maria R today. She helped me a great deal - I was finally able to get on the client portal... Wonderful!!!

1 year ago

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Claudia Branum Houston, TX

The staff works hard at reviewing information. The system that I was told would be in place after 6 months has not been what they said it would be. But the staff is friendly and curtious.

1 year ago

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Lolita Johnson St Louis, MO

They help me get my bills together to help me pay them on time they explain the program to me letting me know how it worked and made sure that I knew what they were talking about

1 year ago

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amanda hoskins Fair Oaks, CA

I spoke with a representative Omar, and he was very friendly and efficient. I was pleased with the time he took to ask if I had any questions and he made sure I understood what was going on.

1 year ago

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Juanits Sanders Detroit, MI

I like the fact that Jorge was patient and pleasant with his conversation with me. He answered all my questions and pleasantly supplied the information I wanted.

1 year ago

Reply from Alleviate Financial Solutions

We are happy to hear you are having a good experience. We look forward to continuing to provide excellent customer service!

Dec. 28th, 2022

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ivonne lara Fayetteville, NC

I really like that she was professional, personable and very accommodating. I really enjoy that I get to talk to somebody at this company, not a machine.

1 year ago Edited December 16, 2022

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gensan f San Francisco, CA

nothing to dislike about Vidal G's customer service. He was very very patient and very very helpful. To be clear he was really outstanding. Great person to work with

1 year ago

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kay morris Sacramento, CA

They are helping me to alleviate my debts plus helping me to overcome my financial hardship at this time. The team is great to work with making this process so easy.

1 year ago

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Alison Lubbock, TX

They work within what I can actually afford to pay and plus I have final say about the settlements they negotiate. They also deal with all the companies for me.

1 year ago

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Imogene Matthews IL

Mr. G help me with my account and answered all of my questions. He was very helpful and polite. Thanks for everything that you do to alleviate stress.

2 years ago

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Griselda Ocampo Temple, TX

Oscar and Julian have done a very good job of communicating the process of how this program works. I just started, so far, it's been a positive experience.

2 years ago

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Song Tulsa, OK

It was a honor to finish out my settlement offer with Josseline P. She was able to look at my account and made sure things are in order and gave me suggestions.

2 years ago Edited November 1, 2022

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Fredrick Samuel Asheboro, NC

Excellent customer service she was knowledgeable about my case and was able to answer all the questions I had in a way that I understood and was comfortable after speaking with her

2 years ago

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Vincent C (KingDoTheVooDew) Lubbock, TX

They keep in touch with me and explain everything in great detail. Which means they live up to their name by alleviate any worries, doubts or fears about the process.

2 years ago

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Judy Henshaw Rochester, NY

I just spoke to a young lady regarding my account and she is extremely professional and that is the first profession conversation with Alleviate ever 😊😊😊

2 years ago

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Eric Alexander Charlotte, NC

Alleviate has really gave me a peace of mind helping me to consolidate my high interest loans I've been on disability due to surgery an I really needed them

2 years ago

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Davey Atkinson Valley Center, CA

So far they have been very helpful and informative as I have just started the process I have not complaints everyone has been friendly and professional

2 years ago

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RJ Maynard, MA

AFS has been great to work with and help me resolve my debt issues. Their representatives like Marcos are always courtesy and professional. Appreciated!

2 years ago

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Craig C. Brandon, MS

Took a bad problem and organized, got a plan and help you work your way through it in a very professional way. You heard from them at least once a month. Never judgemental

2 years ago Edited November 8, 2022

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Kevin Watson Baltimore, MD

Experience was really Simple and Easy. Mike explained very clear and precise. Most Importantly. I just have to do my part. Alleviate will do the rest

2 years ago

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Jessica Davis

Just horrible to have credit score ruined. It’s basically bankruptcy

2 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts, Jessica. We sincerely appreciate your feedback and apologize for any dissatisfaction you may have experienced.

As a debt resolution company specializing in debt settlement, we fully understand your concerns. Please know that once settlements are paid off, creditors update this information with the credit bureaus. It's important to recognize the distinctions between bankruptcy and debt settlement, as they impact your financial situation differently.

Our primary goal is to help you achieve the debt-free future you deserve, and we're here to support you every step of the way. If you need further assistance, please don’t hesitate to reach out.

Aug. 26th, 2024

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Darrin Scholl

She was courteous , kind, professional and patient

2 months ago

Reply from Alleviate Financial Solutions

Darrin,

We're so glad our representative took great care of you and are always here if you need anything!

Aug. 22nd, 2024

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Jeanne Embry

I liked the idea that my consultant was very thorough.

3 months ago

Reply from Alleviate Financial Solutions

Jeanne,

Thank you for taking the time to share your thoughts! We're thrilled to have met your expectations and are here if you need anything.

Aug. 5th, 2024

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Jorge Terrazas

Great customer service and very polite .thanks

3 months ago

Reply from Alleviate Financial Solutions

Jorge, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! Please don't hesitate to call us if with questions or concerns.

Jul. 31st, 2024

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Donnie Sanders

Went straight to work with creditor got a good deal

3 months ago

Reply from Alleviate Financial Solutions

We're so glad you're pleased with the results and can't wait to see what else we can achieve together, Donnie! Thank you for taking the time to share your experience with us.

Jul. 24th, 2024

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Ramona Borney

The representative are great and I understand

3 months ago

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Kiatcha Nyquist

Very informative and thorough in explaining my accoumt

3 months ago

Reply from Alleviate Financial Solutions

We're so glad you've found our interaction informative and are always here if you have questions or need assistance! Thank you for sharing your feedback, Kiatcha.

Jul. 19th, 2024

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Cristi Miller

Very informative and helpful. Thank you!

3 months ago

Reply from Alleviate Financial Solutions

We are delighted to have been of assistance, Cristi! Thank you for taking the time to share your valuable feedback. Please don't hesitate to contact us for further assistance.

Jul. 16th, 2024

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Matthew Cramer

Great service fast response and settlement in your debt.

3 months ago

Reply from Alleviate Financial Solutions

We are delighted to have provided excellent service, and we are happy to be of assistance. Thank you for sharing your experience with us, Matthew!

Jul. 16th, 2024

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Gloria B.Bundy

Explaining the process for first time customers

3 months ago

Reply from Alleviate Financial Solutions

Gloria,

Welcome to the Alleviate Family! Thank you for taking the time to leave a review. We appreciate your kind words and are glad to have provided a positive experience. We’re thrilled to have you on this journey with us and will be here to support you if you have any questions or concerns.

Jul. 16th, 2024

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Juan Rosales

The service that they have provided has been amazing.

3 months ago

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hayden colson

They are fast and courteous when you're on the phone.

3 months ago

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Butch

Great service. Explained everything in detail . A++++

3 months ago

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Jasiel Escalera

JOARSY was good and professional. Wouldn't mind working with him again

4 months ago

Reply from Alleviate Financial Solutions

We appreciate you taking the time to review and recognize Joarsy for his excellent service. Thank you for sharing your positive experience with us, Jasiel!

Jul. 10th, 2024

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Charlene Chase

Very friendly and helpful, she was patient while answering my questions

4 months ago

Reply from Alleviate Financial Solutions

Charlene,

We are delighted that you found our team friendly, helpful, and patient. Providing excellent service is our priority, and we're here to assist you whenever you need. If there's anything else we can do for you, please don't hesitate to let us know!

Jul. 8th, 2024

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Yuvicela Aguirre

Excelente costumer services, I glad that I found them to consolidate my debt.

4 months ago

Reply from Alleviate Financial Solutions

We are thrilled to hear about your positive experience, Yuvicela! Your feedback means a lot to us as we strive to provide excellent service. We're delighted to have you on board our debt relief program and are here to support you every step of the way. If you have any questions or concerns, please don't hesitate to reach out.

Jul. 2nd, 2024