Name: Alleviate Financial Solutions
Rating: 4.9

star star star star star

Michelle Shaw

Ric is always very helpful funny kind makes sure you understand everything before he hangs up with you.

10 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your positive experience with us, Michelle! We’re thrilled that Ric took excellent care of you. Your feedback is greatly appreciated and we're here if you need anything.

Aug. 12th, 2024

star star star star star

Jammie Johnson

Very professional and understanding. Makes sure I have all details and a clear understanding before ending the call.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience, Jammie! We're delighted you felt supported and well-informed during our conversation and look forward to speaking with you again.

Aug. 8th, 2024

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Richard Badders

Great customer service so far, easy to get an agent to speak to. Too early to tell yet for settlement negotiations.

11 months ago

Reply from Alleviate Financial Solutions

Richard,

Thank you for taking the time to share your thoughts! We strive to provide excellent service and are delighted you've experienced just that. We appreciate your feedback and patience as we work to obtain results and are here if you need anything.

Jul. 31st, 2024

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Patti CRONIN

My questions are answered quickly and with proper follow-up. Today I worked with Oscar who was very helpful.

11 months ago

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Wilhelmina

Wilhelmina , has shown exceptional knowledge in handling my case . She is a gem for your company Thank you Mrs Terryce P.

1 year ago

star star star star star

Phuc Nguyen

The agent I was talking too she is very supportive and understanding about my hardship! Moment like that really help me enough I smile

1 year ago

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Keisha Thompson

He was understanding and knowledgeable to my questions and concerns . He also informed me of my future options and increase my faith in the program.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Keisha! We're thrilled that our representative answered your questions with great care. Your feedback is genuinely appreciated. Please don't hesitate to contact us for further assistance.

May. 22nd, 2024

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George

Very helpful, everyone I have spoken to has been courteous and extremely informative with all information that I needed.

1 year ago

Reply from Alleviate Financial Solutions

We appreciate your review, George, and are glad our team was helpful! Thank you for your feedback.

May. 8th, 2024

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Amy Remington

Astrid was great and I enjoyed working with her on our account review. We are very happy with Alleviate and will share that with others.

1 year ago Edited May 8, 2024

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Astrid for a job well done! It was so kind of you to share your experience, Amy.

May. 7th, 2024

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Irine Hatch

She was very helpful and explained the changes to me. Also made sure I understood what my payment would be. Thank you all for your help

1 year ago Edited May 6, 2024

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Irine! We're glad to help and greatly appreciate your feedback. Please don't hesitate to contact us for further assistance. We're happy to help!

May. 7th, 2024

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ALV-931693162

Patience, support, and was very knowledgeable when answering my questions. I was more prepared for this debt process. Left with a feeling of someone in my corner.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us! We are pleased that you felt supported during your interaction with us. We assure you that we will continue supporting you throughout your journey. If you have any questions or concerns, please do not hesitate to contact us.

May. 1st, 2024

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Unree Harrell

The great customer service I received!Jorge was excellent with answering my questions and making me feel valued as a client!

1 year ago Edited April 25, 2024

Reply from Alleviate Financial Solutions

We truly want to help and appreciate your positive review, Unree. Thank you for taking the time!

Apr. 25th, 2024

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Jennifer Sellers

Jaqueline was very pleasant to deal with. She took time to answer my questions and gave me additional information that was helpful also.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing Jacqueline for a job well done! It was so kind of you to share your experience, Jennifer.

Apr. 25th, 2024

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Julie Alderfer

Monica was beyond helpful and made everything make sense and I’m looking forward to not being as stressed out as I am with my bills

1 year ago

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Tallen Gabriel

The peace of mind I have since working with Alleviate is incredible. Highly recommend for anyone struggling with debt settlement

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled to have provided relief and peace of mind, Tallen! Thank you so much for your kind words and recommendation.

Apr. 3rd, 2024

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Vicente Zarate

Alleviate still working with creditors they do inform me of all the process with the accounts so in my opinion I think there doing a good job..

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your thoughts, Vicente! We appreciate your kind words and are here to support you throughout your journey. Please feel free to reach out to us with any questions or concerns.

Apr. 1st, 2024

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michelle brady

Easy to start the process. Seems like it is going to be a little scary, but I believe them that they will help me through the process

1 year ago

Reply from Alleviate Financial Solutions

Michelle,

We understand that joining a new program can be nerve-wracking, but we are glad you reached out and took the chance. We're so happy it was easy to start the process and will be here to support you throughout your journey. Please feel free to let us know if you have any questions or concerns.

Mar. 26th, 2024

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Wilfredo Cardinez

I like their monthly follow-up on their clients. I could not give them a whole 5-star yet, because I'm still new with them and still getting to know them.

1 year ago Edited April 11, 2024

Reply from Alleviate Financial Solutions

Wilfredo,

We're thrilled you've had a positive experience with us and appreciate our periodic check-ins. Please don't hesitate to contact us with questions or concerns during your journey.

Apr. 11th, 2024

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Nadine Stephens Houston, TX

I like being contacted at least once a month.Being kept informed about what is happening with my account.I am very pleased so far

1 year ago

Reply from Alleviate Financial Solutions

Nadine,

Thank you for sharing your feedback. We're happy you have had such a positive experience so far! Our team is here to support you throughout your journey. Please don't hesitate to contact us with questions or concerns along the way.

Mar. 14th, 2024

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Gabriel kihiro Hutto, TX

Customer Service Rick M was very helpful and willing to go the extra mile to help with my questions and even addressed the questions that i didn't ask. Thank you Rick

1 year ago

Reply from Alleviate Financial Solutions

Gabriel,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Mar. 14th, 2024

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Jeramy C Langston Houston, TX

So far everyone I have spoken to at Allieviate have been super helpful and friendly. I feel like they really care about their customers!!

1 year ago

Reply from Alleviate Financial Solutions

Jeramy,

We are thrilled you had a positive and friendly experience with us! Our team is here to support you every step of the way, so please do not hesitate to reach out if you have any questions or concerns.

Mar. 13th, 2024

star star star star star

Dawn Williams

The only issue I had was it was a little hard for me to understand with her accent. But Iam terrible with accents so probably not her fault

1 year ago

Reply from Alleviate Financial Solutions

Dawn, thank you for taking the time to leave a review. Your feedback is greatly appreciated.

Mar. 5th, 2024

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Sonny Thompson Brentwood, CA

Today I had a wonderful conversation with Your of your representatives. His name was Charlie. He was very helpful and enjoyed to talk to.

1 year ago

Reply from Alleviate Financial Solutions

We're thrilled that Charlie provided a wonderful and helpful experience! We are grateful for your feedback, Sonny.

Mar. 5th, 2024

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Jd Cowles

I had a great conversation with Shauri S today, very helpful with my account. Still some issues but hopefully they will be resolved soon.

1 year ago

Reply from Alleviate Financial Solutions

Jd, thank you for taking the time to leave a review! Your feedback is greatly appreciated.

Feb. 20th, 2024

star star star star star

Stan McClain Charlotte, NC

Pleasant dealing with Jorge at Alleviate Financial. Questions answered and issues addressed professionally. Thank you for a Class Act!

1 year ago

Reply from Alleviate Financial Solutions

Stan,

We appreciate you taking the time to review and recognize our representative, Jorge, for his excellent service. Thank you for sharing your positive experience with us!

Feb. 20th, 2024

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Fahmi

I like Alleviate team they are very helpful and they give an excellent service you get answers for any question you have .

1 year ago

Reply from Alleviate Financial Solutions

Thank you, Fahmi, for taking the time to leave a review! We sincerely appreciate your kind words and want you to know that we are always here to support you throughout your journey. Please don't hesitate to reach out to us if you have any concerns or questions along the way.

Feb. 16th, 2024

star star star star star

Curtis W Morganton, NC

The representative explained everything in detail and always asked if I understood everything. Experience so far has been outstanding.

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled that you had an excellent experience with us! Thank you for taking the time to provide feedback, Curtis. We appreciate it greatly.

Feb. 16th, 2024

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Don Gallagher Phoenix, AZ

Rick was very personable and kept me at ease. He answered any questions or concerns I had in a complete and concise manner.

1 year ago

Reply from Alleviate Financial Solutions

We're delighted that Rick put your mind at ease by concisely answering your questions. Thank you for sharing your positive experience, Don!

Feb. 15th, 2024

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Robert Pierson Indianapolis, IN

Amazing customer service. Her attitude and knowledge was the best ever. I will return when I'm finally stable because of Reagan.

1 year ago

Reply from Alleviate Financial Solutions

We are thrilled that you received stellar service from Reagan and are heartened to know that her service may lead to your return! Thank you so much for your feedback, Robert. We truly appreciate it and wish you all the best.

Feb. 9th, 2024

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Jeffery Banta

I have been talking with my agent with AFS he answered all of my questions and gave me needed information about our partnership to get me debt free

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review, Jeffery. We're thrilled to hear about your positive experience and appreciate your feedback!

Jan. 31st, 2024

star star star star star

Jackie Olson Phoenix, AZ

Ellen V has incredible customer service and treated me as if I was their only customer. I'm very grateful to have worked with her.

1 year ago

Reply from Alleviate Financial Solutions

Jackie,

We appreciate you taking the time to review and recognize our representative, Ellen, for her excellent service. Thank you for sharing your positive experience with us!

Jan. 30th, 2024

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Brandy Brown Fort Wayne, IN

They're doing exactly what I expect. They explained everything in a way I understood and I'm on my way with their program.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to review, Brandy. Your feedback is greatly appreciated!

Jan. 30th, 2024

star star star star star

Elizabeth Macias

I like how Alleviate Financial customer service are so polite and offer to help with all my questions that I might have.

1 year ago

Reply from Alleviate Financial Solutions

We appreciate your kind words and are happy to help. Thank you for sharing your positive experience, Elizabeth!

Jan. 30th, 2024

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Rachelle Jones

Rick was very friendly and helpful. He explained everything to me about where I was at with my case. I was very pleased with the call.

1 year ago

Reply from Alleviate Financial Solutions

Rachelle,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Jan. 26th, 2024

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Jesse Yarbrough Ludington, MI

Great experience very helpful in explaining packet and very informative and pleasant and always ready to field any questions

1 year ago

Reply from Alleviate Financial Solutions

Jesse, welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! Thank you so much for taking the time to share your thoughts with us. We are delighted to hear about your positive experience with our company.

Jan. 25th, 2024

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David Cha Pico Rivera, CA

The agents are very thorough with every step of the way. I will recommend this service to other people who are in same situation.

1 year ago

Reply from Alleviate Financial Solutions

David,

Thank you for taking the time to share your positive experience with us! Your feedback means a lot to us, and we are happy to have assisted you. We also appreciate any referrals you may send our way.

Jan. 24th, 2024

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Jacqueline Evans Vincennes, IN

Richelle was Great. Walked me through the welcome answered my questions to her and listen to me speak of my condemns and life

1 year ago

Reply from Alleviate Financial Solutions

Jacqueline,

We appreciate you taking the time to review and recognize our representative for her excellent service. Thank you for sharing your positive experience with us!

Jan. 19th, 2024

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Beverly Shelton Indianapolis, IN

Maria was kind, courteous, knowledgeable and very reassuring during the initial process. I am happy she was the person to help me with this process.

1 year ago

Reply from Alleviate Financial Solutions

Beverly,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep took the time to handle your case with great patience and care. Thank you for the feedback.

Jan. 15th, 2024

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Teandrea Rowell

Ric was excellent in welcoming me to the company, answering all my questions, and assuring me I can attain debt freedom. Thank you!

1 year ago

Reply from Alleviate Financial Solutions

Teandrea, welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! Thank you so much for taking the time to share your thoughts with us. We are delighted to hear about your positive experience with Ric and appreciate your feedback.

Jan. 11th, 2024

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Makiz Labaco

Amazing service received from Ms. Elizabeth W from Alleviate Financial Solutions. She was so helpful, polite, respectful, and very professional.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for your positive feedback, Makiz! We truly appreciate your kind words and are so glad you had a great experience with us. We strive to provide the best service and are delighted to hear that we succeeded. Thanks again!

Jan. 11th, 2024

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Jo Anna Bales Crawfordsville, IN

Hannah was very friendly and helpful and also patient during our conversation. She was also knowledgeable and kind, a pleasure to talk to.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave such a wonderful review, Jo Anna! We greatly appreciate your kind words and are delighted to hear about your positive experience with Hannah. We will surely pass this along to her.

Jan. 11th, 2024

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katrina spade Phoenix, AZ

Maria was great, took the time to answer my questions and made it as quick and painless as possible. I look forward to working with this company.

1 year ago

Reply from Alleviate Financial Solutions

We're happy to assist and excited to join you on your journey towards a prosperous financial future. Thank you for your review, Katrina. We sincerely appreciate it!

Jan. 9th, 2024

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Ruben grant III Philadelphia, PA

My experience was and has been awesome! You've assisted me in the long term and now under the greatest pressure. Thank you so much

1 year ago

Reply from Alleviate Financial Solutions

Ruben,

Thank you for sharing your wonderful experience with us! We're so glad to be of help and appreciate your feedback greatly.

Jan. 9th, 2024

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James Badasci Ramona, CA

I spoke with Rick M at length. He was very knowledgeable and understanding. He happily answered all my questions very clearly. Nice guy.

1 year ago

Reply from Alleviate Financial Solutions

James, Thank you for sharing your feedback with us. We are thrilled to hear about your wonderful experience and appreciate your valuable feedback.

Jan. 8th, 2024

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jade Morgan Oxford, MS

I like how everyone communicates clearly and they have a wonderful attitude. Very explanatory for any questions or concerns you may have.

1 year ago

Reply from Alleviate Financial Solutions

Thank you, Jade. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

Jan. 8th, 2024

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Kaylie Steele Bloomfield, NM

Ariana welcomed me into the program and was extremely knowledgeable and quick giving me answers needed. I haven't had a bad experience yet!

1 year ago

Reply from Alleviate Financial Solutions

Kaylie, we are thrilled to hear that your experience with us has been great so far! Please get in touch with us if you have any questions or concerns on your journey. We value your support and appreciate you choosing our company. Thank you!

Jan. 4th, 2024

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Sonal S

Michael L was very attentive, helpful and professional. Reviewed my account thoroughly and made sure all my questions were answered. Thank you.

1 year ago

Reply from Alleviate Financial Solutions

Sonal,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are delighted to hear about your positive experience with us.

Jan. 4th, 2024

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Darren Facen Florissant, MO

Elizabeth you did. A great job going over everything with me , and I appreciate you and look forward to speaking with you in the future. Thank you very much.

1 year ago

Reply from Alleviate Financial Solutions

Darren, I am so glad to know that you had a positive experience with our representative and that you found our service great! Thank you for taking the time to share your feedback by leaving a review. We genuinely appreciate it.

Jan. 3rd, 2024

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Ulises Ortiz

Felix was very helpful! He really explained well how we are moving and the updates we’re getting from him are always great!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for sharing your wonderful experience with us, Ulises! We appreciate your feedback and are glad to assist you.

Jan. 2nd, 2024

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Meghann Penzes Gilroy, CA

Ariana was very knowledgeable and helpful during the whole process. I am very grateful for her expertise and professionalism.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Meghann.

Dec. 15th, 2023