Name: Alleviate Financial Solutions
Rating: 4.9

star star star star star

jasmine johnson Vallejo, CA

Joseph was very helpful and he took time to understand my situation and advocate on my behalf. Much appreciated.

10 months ago

Reply from Alleviate Financial Solutions

Jasmine,

Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep took the time to address your concerns with great patience and care. Thank you again for your support and for choosing our company.

Jan. 4th, 2024

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Wire Dawg1 Anchorage, AK

Very helpful customer service. Has always been great at communicating with me and keeping me up to date

10 months ago

Reply from Alleviate Financial Solutions

We are thrilled to hear that your experience with us has been great so far! If you have any questions or concerns while on your journey, please don't hesitate to contact us. We value your support and appreciate you choosing our company. Thank you!

Jan. 3rd, 2024

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Lois Cannon

Explained everything with clarity, easy to relate to. Actually gave me a since of relief I haven't had in a while.

10 months ago

Reply from Alleviate Financial Solutions

We greatly appreciate your positive review and are glad our representative was able to ease your mind about the program, Lois! Thank you for your feedback.

Jan. 3rd, 2024

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Laura Inglehart Chandler, AZ

Sara was so so so fantastic!!!! She knew I was getting stressed told me to breathe and it was gonna be ok!!!!

10 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to share your review with us! We greatly appreciate your kind words about the excellent service provided by our representative, Laura. It's great to hear that you had a positive experience with us. Please know that we are always available to address any concerns or questions you may have during your journey. Once again, thank you for your feedback. It means a lot to us!

Jan. 3rd, 2024

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Bama 31004

Nice people to work with! They help make you feel comfortable while going through a tough situation.

10 months ago Edited August 5, 2024

Reply from Alleviate Financial Solutions

We're so glad to know of your wonderful experience and that Julio was able to ease your concerns. Thank you so much for taking the time to leave a review. We truly appreciate it!

Dec. 22nd, 2023

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Susan Jones Garden Grove, CA

Rick was very helpful with my concerns. I am very hopeful that this will be a great relationship between myself and Alleviate Financial Solutions.

10 months ago

Reply from Alleviate Financial Solutions

Susan,

We're delighted you had a positive experience, and Rick addressed your questions! We're grateful you chose our business and will always be happy to help. If you have any questions or concerns while on your journey, please don't hesitate to contact us. Thanks for your feedback!

Dec. 22nd, 2023

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Lakisha Tatum Chicago, IL

Great company. Very easy to navigate and understand. Everyone is extremely nice and knowledgeable. Simply the best!!!

10 months ago

Reply from Alleviate Financial Solutions

It's great to hear that you had a positive experience, Lakisha! We appreciate you taking the time to leave a review. If you have any questions during your journey, please don't hesitate to call us. Thank you for your valuable feedback!

Dec. 22nd, 2023

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Darlene Garcia Fontana, CA

The customer agent answered my question in a timely manner. She was able to help me with my issue right away.

10 months ago

Reply from Alleviate Financial Solutions

We're so glad to be of assistance, Darlene! Thank you for sharing your positive experience with us by leaving a review. We greatly appreciate it!

Dec. 14th, 2023

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Tina Smith Memphis, TN

My representative was very knowledgeable and helpful in explaining my welcome packet and my responsibilities

10 months ago

Reply from Alleviate Financial Solutions

Tina,

We are thrilled that our rep provided you with a positive experience! Thank you for taking the time to share your feedback with us and for being open about your experience. Your feedback is valuable to us, and we are happy to welcome you to the Alleviate family. Congratulations on taking the first step towards achieving financial stability!

Dec. 14th, 2023

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Luis Hernandez

The representative that help me was a great help and excellent service and answered all my questions,

10 months ago Edited March 29, 2024

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Luis!

Dec. 6th, 2023

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Martha Slack Louisville, KY

If I could give a zero I would. They mislead you and don’t explain the information up front . Your credit is screwed and all your money goes to their fees . I want all my “recorded calls pulled and played .” I was lied to and heated . Please due your due diligence and stay away from Allieviate

11 months ago

Reply from Alleviate Financial Solutions

Martha, We are sorry to hear that you did not have a positive experience with our program. We take your concerns seriously and would like to address them.

After reviewing your account, we found that you completed the mandatory quality assurance call that all our clients must take before enrollment to ensure a basic understanding of our program. During this call, we provide crucial information about our program, including its inner workings and how your credit score may be impacted.

Regarding your concerns about fees, we would like to clarify that according to your signed contractual agreement, a service fee of 25% applies to each settled account. It’s important to note that this fee is not charged upfront and only applies when we have performed and obtained a settlement for you.

From your enrollment in June to your cancellation, our team successfully obtained a settlement for you at a fantastic rate of 45% and sent the creditor 5 out of 12 settlement payments. We applied our service fee because we obtained a settlement for you.

We apologize for your negative experience and want to address your concerns further. Please expect our call soon.

Nov. 21st, 2023

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Andrea Collins Zionsville, IN

Christian provided great customer service, answering all of my questions regarding my latest settlement offer!

11 months ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Andrea.

Nov. 20th, 2023

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Tammy Petersen San Francisco, CA

He was very informative and took the time to answer my questions completely. Excellent customer service

11 months ago

Reply from Alleviate Financial Solutions

Thank you for taking the time to leave a review and for recognizing the exceptional service provided by our representative! We are grateful for your kind words and delighted to hear about your positive experience with us. Your feedback, Tammy, is greatly appreciated.

Nov. 20th, 2023

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Pat Morgan Mount Holly, NC

Chris was very helpful and informative. I appreciate his patience and kindness to me in this stressful time.

11 months ago

Reply from Alleviate Financial Solutions

We're delighted that Chris handled your call with great patience and care!

If there's ever anything you're unsure of or have any questions about during your journey, don't hesitate to call us. We're always happy to help. Thank you for taking the time to leave us a review and share your positive experience. It means a lot to us, Pat!

Nov. 15th, 2023

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Lore C Winter Springs, FL

Ricardo helped me update my account and corrected some errors. He worked fast and diligently assisted me.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Lore! We appreciate your feedback and are glad to assist you.

Nov. 13th, 2023

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Chevelle Champ Tupelo, MS

The account manager explained and walked me through the process very well. He answered questions about my concerns.

11 months ago

Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, Chevelle! We appreciate your feedback and are glad to assist you.

Nov. 9th, 2023

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Russell Long

Good company to get help and they listen and put your mind to rest. They are fast to deal with and answer your questions. Russell

2 months ago

Reply from Alleviate Financial Solutions

Russell,

Thank you for your feedback! We’re delighted to have provided you with the peace of mind you deserve and that you received prompt assistance. We appreciate your kind words and are here if you need anything.

Aug. 8th, 2024

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Edith Jenkins Lancaster, TX

Jay was awesome and very understanding about his work and made me understanding it well. Thanks it was very nice speaking with you.

1 year ago

Reply from Alleviate Financial Solutions

Edith,

We are thrilled to hear about your positive experience with our representative! Thank you for taking the time to share your feedback and leave a positive review. We greatly appreciate it.

Nov. 6th, 2023

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Holly Dickinson Flushing, MI

Bianca was pleasant to work with, the discussion was on point, and the call was quick. I highly recommend Alleviate Financial Solutions.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Holly.

Nov. 2nd, 2023

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Pamela Currie Durham, NC

Very courteous and professional. Jorge was eager to assist me with my bank drafting problem. Highly recommend this company.

1 year ago

Reply from Alleviate Financial Solutions

Pamela,

Thank you for your review and recommendation, and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Nov. 2nd, 2023

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Beverly Bennett Rochester, NY

Rick (Ricardo M) even expresses empathy along with encouraging experience to assist me along my Financial Harship Path with Allevate Solutions.

1 year ago

Reply from Alleviate Financial Solutions

Beverly, I am so glad to know that you had a positive experience with our representative! We value empathy as one of our core values and it's great to see that it was reflected in the experience you had with us. Thank you for your kind words and your feedback. We truly appreciate it.

Nov. 1st, 2023

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Jimmy Helton Corbin, KY

Arianna P was very helpful and polite and explained everything I need to know and she was the best in customer service I have ever talked too

1 year ago

Reply from Alleviate Financial Solutions

Jimmy, I am so glad to know that you had a positive experience with our representative and that you found our service great! We value service as one of our core values and it's great to see that it was reflected in the experience you had with us. Thank you for your kind words and your feedback, we truly appreciate it.

Oct. 30th, 2023

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cliff swain Bellevue, NE

Michael L talk with me about the process I have to go through. He explained everything so good that I had no questions. Thank.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Cliff.

Oct. 27th, 2023

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Pamela Lynn Fiakas Scottsdale, AZ

Thank you Diamond for being so kind to me. You had a nice kind demeanor and voice. Thank you for being so thorough and knowledgeable.

1 year ago

Reply from Alleviate Financial Solutions

Pamela, Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 26th, 2023

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Holly Graham San Jose, CA

Liz was very kind, courteous and informative. She allied me to increase my deposit amount and did it quick and efficiently.

1 year ago

Reply from Alleviate Financial Solutions

Holly,

Thank you for sharing your positive experience with us by leaving a review! Your feedback is highly valuable to us, and we appreciate you taking the time to do so.

Oct. 26th, 2023

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Monica Edwards Columbus, MS

Mr. G was very professional during my interaction with him ! He was very patient and helpful throughout the entire process! Great customer service!

1 year ago

Reply from Alleviate Financial Solutions

Monica,

Thank you for your review and for acknowledging the excellent service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 25th, 2023

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Moises Rodriguez Oakland, CA

I will leave an updated review to this program when everything is settled. For the most part everything has been going according to schedule

1 year ago

Reply from Alleviate Financial Solutions

Thanks for taking the time to share your thoughts, Moises!

We're glad everything has gone according to schedule, and we appreciate your feedback.

Oct. 25th, 2023

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Rene' Moore Strawhacker

Maria V was the one we spoke to & she spoke clearly, explained things fully, & answered all questions I had ! Very friendly & helpful

1 year ago

Reply from Alleviate Financial Solutions

Rene', Thank you for your review and for acknowledging the great service provided by our representative! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Oct. 25th, 2023

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Rosa_M V

Love the company and the resources it provides. Definitely feels like a weight off my shoulder after dealing with creditors constantly calling.

1 year ago

Reply from Alleviate Financial Solutions

Rosa,

We are thrilled to hear your great news! We know it can be challenging to handle everything alone, so we're thrilled to offer our assistance and provide resources to make things easier for you. Thank you for sharing your positive experience with us.

Oct. 20th, 2023

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Florence Johnson Chicago, IL

He was knowledgeable very pleasant, helpful , efficient, friendly ( would like to call him a friend ), made me feel better!

1 year ago Edited February 5, 2024

Reply from Alleviate Financial Solutions

Florence,

Thanks so much for your positive review! We're thrilled to have provided great service and greatly appreciate your feedback.

Oct. 17th, 2023

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Carina c. Villa Elk Grove, CA

Spoke to Andrea this morning and explained to me the contents of the Welcome Packet guide and answers my question in a slow and. Calm manner.

1 year ago

Reply from Alleviate Financial Solutions

Carina,

Thank you so much for taking the time out of your day to share your thoughts! We really appreciate your kind words and are happy to hear that our rep took the time to address your concerns with a great deal of patience and care.

Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! We look forward to your journey.

Oct. 16th, 2023

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Darlene Szyperski

Joseph was very helpful and explained things a way that I understood. He was kind and pleasant to talk to thank you so much!

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Darlene.

Oct. 13th, 2023

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Donald Robinson Jr Charlotte, NC

I would use Alleviate finance again for all credit card use they help me out a lot. I give them a very good excellent rating.

1 year ago

Reply from Alleviate Financial Solutions

Donald,

We're pleased to hear that we've been a great help. Thank you so much for your excellent rating! We appreciate you taking the time to share your thoughts.

Thank you for your support and for trusting us to resolve your debt.

Oct. 13th, 2023

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Suzanne Alarcon

I cannot provide an accurate rating since I am in the beginning of this process. Everyone I have dealt with has been polite & knowledgeable with one issue of no follow through.

1 year ago

Reply from Alleviate Financial Solutions

Suzanne, thank you so much for taking the time to share your thoughts! We greatly appreciate your feedback.

Oct. 12th, 2023

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Barry Hendrickson

Andy was very generous with her time spent with me to help me find a solution for my financial situation. I appreciate that.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Barry. We appreciate you taking the time to share your thoughts.

Oct. 12th, 2023

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Lee Coble Oakdale, CA

I want to commend, Sam K, who was an excellent representative. Sam was very kind, patient and supportive during our conversation.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Lee.

Oct. 11th, 2023

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Eutimia Jimenez (Thumper) Hayward, CA

Edward took his time too discuss and explain. He was taking his time and making sure that I understood what he was saying and not just talking.

1 year ago

Reply from Alleviate Financial Solutions

Eutimia, Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep took the time to explain the program with a great deal of patience and care. Thank you again for your support and for choosing our company.

Oct. 10th, 2023

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Teresa Brzoza Schenectady, NY

Agent was professional and pleasant on the phone. Explained updates to my account. And answered my questions with a collection letter I received.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Teresa.

Oct. 10th, 2023

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E C Burks CA

Hello Diamond, Thank you for your great service. You were very helpful in explaining your program to me and better helping me understand the portal.

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Oct. 9th, 2023

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Derek Higdon Shepherdsville, KY

Very scared being in debt but finally received the explanations and next steps to move on with my life. So glad I was able to enroll with alleviate

1 year ago

Reply from Alleviate Financial Solutions

Derek, Welcome you to the Alleviate family, and congratulations on taking your first step toward financial stability! We understand how scary debt may be, but rest assured we will be here every step of the way. Should you ever have any questions or concerns, please feel free to give us a call so we may address them.

We're glad you're here! Thank you for your support and for choosing our company.

Oct. 9th, 2023

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steve mooers

Very knowledgeable about the correct course of action and I feel they are as committed to solving the issue as much as I am

1 year ago

Reply from Alleviate Financial Solutions

Steve, thanks so much for sharing your thoughts! We're so glad that you feel that way because we are definitely committed to helping you resolve your debts to help you obtain financial stability. Congratulations on taking the first step! We truly appreciate your feedback.

Oct. 9th, 2023

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rodica carjan Boardman, OR

Very professional, friendly and supportive, a good team work. I’m very thankful for the help I’m getting to achieve my financial freedom.

1 year ago

Reply from Alleviate Financial Solutions

Rodica, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! We are so thankful for your kind words and are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Oct. 6th, 2023

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Frank Marzovilla West Babylon, NY

Did a great job explaining and updating all the information. Answered all of my questions and concerns. Very informative, polite and courteous.

1 year ago

Reply from Alleviate Financial Solutions

Frank, Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and are thrilled to hear that you had a positive experience with our rep. Thank you again for your support and for choosing our company.

Oct. 6th, 2023

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Pauline Perez Tampa, FL

Amanda F was so professional and thorough! I absolutely loved her customer support. I would love to have her on a regular basis!

1 year ago

Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Pauline. Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 6th, 2023

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Cheri Brock Oklahoma City, OK

I spoke with Jorge. He was very polite & explained everything to me. The best customer service I've had in a long time. Keep up the good work.

1 year ago

Reply from Alleviate Financial Solutions

Cheri, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated.

Sep. 28th, 2023

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Michael Lathrop

It’s really nice to have customer service, efficient and expedite all the processes involved in. I sincerely appreciate it! Thank you

1 year ago Edited April 8, 2024

Reply from Alleviate Financial Solutions

Michael,

First and foremost, thank you for your service! We appreciate you and we're so grateful you chose us to resolve your debt.

Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and we are thrilled to hear that you have had a positive experience overall. Thank you again for your support and for choosing our company.

Sep. 27th, 2023

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andrea Richards

I like that Andrea, tried her very best to explain about, what to expect from the companies ; during the time when i stopped making payments.

1 year ago

Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind for you to share your experience, Andrea.

Sep. 27th, 2023

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Ercelia Cantu Lubbock, TX

Alleviate is great, I appreciate all the help. I just have to much money leaving my bank account and not enough money coming in

1 year ago

Reply from Alleviate Financial Solutions

Ercelia,

Thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated, and we'll always be here should you need our services. We truly wish you the best.

Sep. 27th, 2023

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Ginger Lane Oklahoma City, OK

I am excited to start the program and and see a light at the end of the tunnel. Chris was great as well as Drew and Jenny

1 year ago

Reply from Alleviate Financial Solutions

Welcome Ginger!

Thank you so much for taking the time out of your day to leave a review and recognizing our team for a job well done! Your feedback is greatly appreciated and we are grateful that you chose us to help resolve your debt.

Sep. 27th, 2023

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Jimmy Lee Causey Phoenix, AZ

My opinion on Bill is he was very informative and detailed in his response to my need. Also Bill provide additional contact phone numbers.

1 year ago

Reply from Alleviate Financial Solutions

Jimmy, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023