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Alleviate Financial Solutions

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7.7

Overall Score

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Barry Hendrickson

Andy was very generous with her time spent with me to help me find a solution for my financial situation. I appreciate that.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Barry. We appreciate you taking the time to share your thoughts.

Oct. 12th, 2023

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Lee Coble Oakdale, CA

I want to commend, Sam K, who was an excellent representative. Sam was very kind, patient and supportive during our conversation.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Lee.

Oct. 11th, 2023

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Eutimia Jimenez (Thumper) Hayward, CA

Edward took his time too discuss and explain. He was taking his time and making sure that I understood what he was saying and not just talking.

1 year ago

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Reply from Alleviate Financial Solutions

Eutimia, Thank you so much for taking the time out of your day to share your thoughts! We appreciate your kind words and are happy to hear that our rep took the time to explain the program with a great deal of patience and care. Thank you again for your support and for choosing our company.

Oct. 10th, 2023

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Teresa Brzoza Schenectady, NY

Agent was professional and pleasant on the phone. Explained updates to my account. And answered my questions with a collection letter I received.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Teresa.

Oct. 10th, 2023

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E C Burks CA

Hello Diamond, Thank you for your great service. You were very helpful in explaining your program to me and better helping me understand the portal.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience.

Oct. 9th, 2023

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Derek Higdon Shepherdsville, KY

Very scared being in debt but finally received the explanations and next steps to move on with my life. So glad I was able to enroll with alleviate

1 year ago

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Reply from Alleviate Financial Solutions

Derek, Welcome you to the Alleviate family, and congratulations on taking your first step toward financial stability! We understand how scary debt may be, but rest assured we will be here every step of the way. Should you ever have any questions or concerns, please feel free to give us a call so we may address them.

We're glad you're here! Thank you for your support and for choosing our company.

Oct. 9th, 2023

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steve mooers

Very knowledgeable about the correct course of action and I feel they are as committed to solving the issue as much as I am

1 year ago

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Reply from Alleviate Financial Solutions

Steve, thanks so much for sharing your thoughts! We're so glad that you feel that way because we are definitely committed to helping you resolve your debts to help you obtain financial stability. Congratulations on taking the first step! We truly appreciate your feedback.

Oct. 9th, 2023

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rodica carjan Boardman, OR

Very professional, friendly and supportive, a good team work. I’m very thankful for the help I’m getting to achieve my financial freedom.

1 year ago

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Reply from Alleviate Financial Solutions

Rodica, Welcome to the Alleviate family, and congratulations on taking your first step toward financial stability! We are so thankful for your kind words and are thrilled to hear that you had a positive experience. Thank you again for your support and for choosing our company.

Oct. 6th, 2023

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Frank Marzovilla West Babylon, NY

Did a great job explaining and updating all the information. Answered all of my questions and concerns. Very informative, polite and courteous.

1 year ago

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Reply from Alleviate Financial Solutions

Frank, Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and are thrilled to hear that you had a positive experience with our rep. Thank you again for your support and for choosing our company.

Oct. 6th, 2023

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Pauline Perez Tampa, FL

Amanda F was so professional and thorough! I absolutely loved her customer support. I would love to have her on a regular basis!

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for reviewing and recognizing our rep for a job well done! It was so kind of you to share your experience, Pauline. Your feedback is greatly appreciated and we're delighted to have provided great service.

Oct. 6th, 2023

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Cheri Brock Oklahoma City, OK

I spoke with Jorge. He was very polite & explained everything to me. The best customer service I've had in a long time. Keep up the good work.

1 year ago

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Reply from Alleviate Financial Solutions

Cheri, thank you so much for taking the time out of your day to leave a review and recognizing our rep for a job well done! Your feedback is greatly appreciated.

Sep. 28th, 2023

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Michael Lathrop

It’s really nice to have customer service, efficient and expedite all the processes involved in. I sincerely appreciate it! Thank you

1 year ago Edited April 8, 2024

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Reply from Alleviate Financial Solutions

Michael,

First and foremost, thank you for your service! We appreciate you and we're so grateful you chose us to resolve your debt.

Thank you so much for taking the time out of your day to share your thoughts! We are so grateful for your kind words and we are thrilled to hear that you have had a positive experience overall. Thank you again for your support and for choosing our company.

Sep. 27th, 2023

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andrea Richards

I like that Andrea, tried her very best to explain about, what to expect from the companies ; during the time when i stopped making payments.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reviewing and recognizing our rep for a job well done! It was so kind for you to share your experience, Andrea.

Sep. 27th, 2023

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Ercelia Cantu Lubbock, TX

Alleviate is great, I appreciate all the help. I just have to much money leaving my bank account and not enough money coming in

1 year ago

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Reply from Alleviate Financial Solutions

Ercelia,

Thank you for taking the time out of your day to leave a review! Your feedback is greatly appreciated, and we'll always be here should you need our services. We truly wish you the best.

Sep. 27th, 2023

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Ginger Lane Oklahoma City, OK

I am excited to start the program and and see a light at the end of the tunnel. Chris was great as well as Drew and Jenny

1 year ago

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Reply from Alleviate Financial Solutions

Welcome Ginger!

Thank you so much for taking the time out of your day to leave a review and recognizing our team for a job well done! Your feedback is greatly appreciated and we are grateful that you chose us to help resolve your debt.

Sep. 27th, 2023

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Jimmy Lee Causey Phoenix, AZ

My opinion on Bill is he was very informative and detailed in his response to my need. Also Bill provide additional contact phone numbers.

1 year ago

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Reply from Alleviate Financial Solutions

Jimmy, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Devon Acosta Tavares, FL

Ervin, listen to my issues then, he gave me great advice. With is exuberant energy I hope he goes far in his career ☀️

1 year ago

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Reply from Alleviate Financial Solutions

Devon, thank you so much for taking the time out of your day to leave a review and for recognizing our rep on a job well done! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 26th, 2023

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Beth Lowe Woodway, TX

Love working with all the agents. They are so understanding and make sure I understand each process! Glad I made this decision!

1 year ago

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Reply from Alleviate Financial Solutions

Beth, thank you so much for your kind words! We are so appreciative of your feedback and we're glad you're here too!

Sep. 26th, 2023

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Kennon Daus

Great Team to deal with. These folks are ready to help with sound advice and excellent service towards saving your hard-earned cash.

1 year ago Edited February 10, 2025

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Reply from Alleviate Financial Solutions

Kennon, thank you so much for taking the time out of your day to leave a review! Your feedback is greatly appreciated and we're delighted to have provided great service.

Sep. 19th, 2023

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Janette Dimagiba Pacoima, CA

The customer service was outstanding and very helpful to any of my questions. I am so pleased with the service I received from this business.

1 year ago

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Reply from Alleviate Financial Solutions

Janette, thank you so much for your kind words! We greatly appreciate your feedback and we're delighted to have provided great service.

Sep. 15th, 2023

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Nidia Salichs Ballwin, MO

My agent Vidal G was very helpful and he answered all my questions and he put me at ease. Thank you so much for all your help.

1 year ago

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Reply from Alleviate Financial Solutions

Nidia, thank you so much for your review and for recognizing our rep on a job well done! We greatly appreciate your feedback.

Sep. 15th, 2023

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Glenn Pallast Elizabethtown, KY

Very professional and courteous. Answered my question without hesitation and made me feel at ease. I highly recommend this company for peace of mind.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to leave a review, Glenn! We highly appreciate your feedback and your recommendation.

Sep. 15th, 2023

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Pablo Rivero Miami, FL

I am grateful for the conversation I had with Emersson, the explanation was very clear and his help in moving forward in the process.

1 year ago

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Reply from Alleviate Financial Solutions

Pablo, thank you so much for your review and recognizing our rep on a job well done! We're grateful for your feedback.

Sep. 15th, 2023

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Gaye Walton-Price

I called Alleviate today to change my address with them and to provide updated account information. And Andrea E. was so very kind and helpful!

1 year ago Edited April 5, 2024

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Reply from Alleviate Financial Solutions

Gaye, thank you so much for your review and recognizing our rep on a job well done! We greatly appreciate your feedback and we're delighted to have provided great service.

Sep. 15th, 2023

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George Bartlett Matthews, NC

The associate was extremely helpful and explained everything to me that I had a question about. She is a great asset to your company

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time to share your thoughts, George! We truly appreciate your feedback and we will share this with our team.

Sep. 14th, 2023

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David De Armond

Other than me paying you my first installment, I have not seen anything from your company that shows me that your taking my situation seriously, I'M STILL WANTING FOR MY WELCOME PACKAGE, IF YOU CAN'T DO SOMETHING AS EASY AS MAIL ME A LETTER, EXPLAIN TO ME WHY I SHOULD HAVE CONFIDENCE IN YOUR COMANY AT ALL. IM STARTING TO WONDER IF I'VE MADE A MISTAKE ENTRUSTING YOUR COMPANY WITH SOMETHING SO IMPORTANT

1 year ago

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Trent Thompson Fuquay-Varina, NC

Christian was very helpful and very resourceful and knowledgeable and was a pleasure talking to you and I highly recommend you to anybody I know

1 year ago

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Janise Cantrell Indianapolis, IN

I was nervous when I placed my call 8-22-2023. Christian Z made me feel at ease,even though we could not get an account manager to pick up the line.

1 year ago

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Carol Yohe Rancho Palos Verdes, CA

Chris, Was extremely helpful and had great amount of patience. A great person, was so very kind with my financial situation.

1 year ago

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Bonnie littlejohn Omaha, NE

Astrid F was pleasant, helpful, patient. She was respectful and answered my questions in full. She represents Alleviate well.

1 year ago

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Macrina Guzman Fresno, CA

I was provided excellent service they know what they are doing and I am being well taken care of in many areas within the program.

1 year ago

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Doris Panaligan Daggett, MI

The account manager was professional & knowledgeable of the company's financial solutions program. His name is Joarsy-P.

1 year ago

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Jamena Grass Valley, CA

Felix was professional, thorough, he clearly explained everything, he listened, he was very helpful and provided excellent customer service.

1 year ago

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Jesse Chaco Austin, TX

Joseph K was very knowledgeable and took immediate action in addressing my issues and acted quickly to resolve them. Great experience!!!

1 year ago

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Roberto Reyes

Everyone I have dealt with at Alleviate Financial has been very professional and courteous. I have been very pleased with their services.

1 year ago

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Christian Castillo Head of Westport, MA

Rick is a pleasure to work with. Your company is lucky to have him as an employee. I’m so happy I’m in this program.

1 year ago

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Debra H. St Louis, MO

Very professional and answered all my questions. The information she shared with me about my account enforced my confidence in your company.

1 year ago Edited November 2, 2023

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Dayna Conow Lincoln, NE

Very friendly and knowledgeable. It gives me hope for the future and also confidence i made the right decision. Thanks Dayna C.

1 year ago

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Steve Ceka

Spoke with Jay today and over my welcome packet, he was very thorough. Excellent costumer service and very professional. Thank you Jay.

1 year ago

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Kaythern Eller Skiatook, OK

Consistent updates on progress through the program using all technology platforms available. Customer service is friendly and efficent.

1 year ago

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David Kim - Bonita Hills Real Estate Services Novato, CA

Christian was extremely helpful every step of the way . He was clear and helped me understand everything I needed to know.

1 year ago

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Fabian Padilla Wilson, NC

Amanda dud a greate job going over all of the welcome package and answering any questions I had. Thank you for all your help.

1 year ago

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Moises Martinez Los Angeles, CA

Julio C was very helpful and also very detailed on covering everything that I didn’t understand. Very patient as well. Thank you Julio.

1 year ago Edited August 22, 2023

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Alana Stoneburner Temple, TX

They have been very helpful in settling my debt in a timely manner, and notifying me of things I can do to speed up the process.

1 year ago

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Reymundo San Miguel San Antonio, TX

I liked the way their process works to help to reach your goal of assisting to provide you some financial relief. It makes your life easier.

1 year ago

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Edward McBride Chico, CA

Gentleman was very knowledgeable and thorough. Didn't waste my time either. I appreciate his professionalism and recommend him to anyone.

1 year ago Edited September 25, 2023

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Derrick Little

Jay was courteous, polite and informative. I appreciated his knowledge and help with my questions and concerns about my account

1 year ago

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Trena Decker Dunnellon, FL

Al our customer representative was very courteous, patient and efficient. He answered all our questions which we appreciated.

1 year ago

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Felicianna Torres Fresno, CA

I appreciate the agent actually taking the time to help me with what I needed. She was very friend and took care of my problem.

1 year ago

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Magdalene Drexler Carrollton, TX

Raiza O was exceptional. She addressed my concerns and request very professionally. She treated me with the utmost courtesy and respect!

1 year ago