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Alleviate Financial Solutions

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7.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 25th, 2025

Alleviate Financial Solutions is an established debt relief company based in Irvine, California with a minimum debt requirement of $10,000. The company offers unique services like 24/7 account management and a debt graduation upon completion of its program.

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The Good

  • Simple Process
  • Wide Variety of Services
  • Timely Results
  • Positive Reviews and Testimonials

Simple Process

Alleviate Financial Solutions offers a three-step debt relief process to help you resolve your debt in a timely manner.

The first step is free, and involves you speaking with a debt expert from Alleviate Financial Solutions to determine if you are a good candidate for the program. Good candidates will have the right type of debt (unsecured debt such as credit card debt) and will meet a minimum debt requirement of $10,000, according to company policy. Alleviate Financial Solutions also requires you to have at least $500 in unsecured debt with each individual creditor.

The second step is to officially enroll in the debt relief program. In this phase, you will start setting aside a certain amount of money on a schedule. This money will go to a dedicated savings account and help you rack up some funds that Alleviate Financial Solutions will then use as leverage when it negotiates with companies to settle your debt amount.

The third and final step is debt settlement. Once Alleviate Financial Solutions is able to reach a settlement agreement with your creditor, you pay the agreed upon amount to the creditor, using the money you have been setting aside in your dedicated savings account, and your debt with that creditor is resolved. This process can be repeated for additional creditors, if applicable.

Wide Variety of Services

Alleviate Financial Solutions offers debt relief services that are common in the industry, with a few additional perks that customers might appreciate. On top of offering a free consultation and debt relief assessment, the company also offers account management services, negotiation and settlement services, and the opportunity to participate in a “Dropped the Debt” graduation ceremony upon completion of the company’s debt relief program.

Some of these services, particularly account management and a graduation ceremony, go above and beyond what we typically see offered by debt relief companies. 

Timely Results

Alleviate Financial Solutions’ debt relief program typically takes 24 to 48 months to complete. This may seem like a long time but is actually standard for the debt relief industry. This time frame allows you to have time to add funds to your dedicated savings account and allows the company time to negotiate with your creditors once you have sufficient funds saved up.

You should note, however, that this time frame is not guaranteed, and individual circumstances may lead to your program taking longer.

Positive Reviews and Testimonials

Alleviate Financial Solutions has mostly positive reviews and a number of video testimonials that affirm the quality of the company’s service and the friendliness of its staff. These reviews are found across multiple platforms which adds credibility to the company’s positive reputation.

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The Bad

  • Can’t Stop Lawsuits
  • Negative Credit Impact

Can’t Stop Lawsuits

While Alleviate Financial Solutions can work to settle your debts with your creditors, the company cannot protect you from being sued by your creditors. However, you can take comfort in the fact that Alleviate Financial Solutions has a relationship with a nationwide law firm who can help handle your case, should you be sued by your creditors.

Negative Credit Impact

Enrolling in a debt relief program with any company may negatively impact your credit score. However, this is not the debt relief company’s fault; rather it is a byproduct of not paying your debts on time and trying to resolve your financial situation. Alleviate Financial Solutions is not a credit repair company and cannot remove any negative marks from your credit report.

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The Bottom Line

We are really impressed with Alleviate Financial Solutions’ transparency and unique services offered. In terms of debt relief, it offers similar services to its competitors, but the company stands out from the pack due to its attention to detail and the ways it celebrates the wins of its customers. 

The company also offers a helpful FAQ section on its website that details who qualifies for services and what clients should do during the debt relief process. Alleviate Financial Solutions’ team is available 24/7 to help clients.

We recommend scheduling a free consultation with Alleviate Financial Solutions if you are seeking debt relief services and don’t know where to start.

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Star Rating

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4.9

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2,547 Reviews

Review Breakdown

5 grade

92%

4 grade

7%

3 grade

1%

2 grade

0%

1 grade

1%

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MiMi Leavitt

Jacqueline A was very helpful and clear with her instructions. I have a learning disability that causes me to need instructions being given often more than once. Jacqueline could hear my difficulties and kindheartedly simply repeated what needed repeating. I appreciate her patiences and kindness. I called to get a payment rescheduled after my original payment was sent back due to insufficient funds. This is the second time with the month this has happened due to my my attempts to move away from B of A and use Santa Cruz Community Credit Union. It's been a difficult transition and will take some more time. If Alleviate would allow immediate payments to correct a bounced payment that would be most helpful.

2 months ago

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Reply from Alleviate Financial Solutions

Mimi,

Thank you for taking the time to share such a thoughtful review!

We’re thrilled to hear that Jacqueline provided you with a kind and patient experience, ensuring everything was explained clearly. Your feedback truly means a lot, and we’ve shared your kind words with her.

Regarding the payments, we completely understand your concerns and have passed your feedback along to the appropriate channel. We appreciate your patience and are glad Jacqueline was able to assist you in resolving the issue.

Thanks again for your support!

Jan. 30th, 2025

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Anthony Richardson

Had the opportunity of chatting with Eric who u ferrous what I wanted and was very patient in listening to provide for my need.

1 week ago

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Reply from Alleviate Financial Solutions

We're thrilled to hear that Eric was able to provide the assistance you needed and truly appreciate you reaching out and sharing this with us, Anthony!

Mar. 21st, 2025

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Dennis McGuire

I liked that Nicolai was very patient, stayed focused, repeated some of my question to ensure that she heard them correctly and she stayed very even tempered throughout our session. Also she was pleasant to talk with and knowledgeable about the Alleviate Financial Solutions program.

4 months ago

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Reply from Alleviate Financial Solutions

Dennis,

Thank you so much for taking the time to share your thoughts with us!

We aim to provide a positive experience and Nicolai exemplified this by reviewing your questions with such care and precision.

We will be here every step of the way, so please don’t hesitate to reach out with questions or concerns along your journey.

Nov. 21st, 2024

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Shareese Walton Clifton Park, NY

Onky four stars since I am still a new client. So far I have had a great experience with this company. I just started my journey towards fixing my credit. At first I was a bit on the fence about using this type of company to assist me with my financial issues. However, my mind was definitely put at ease after speaking with all of the great reps including chung, who originally contacted me and Shanna and Alex who finalized my paperwork. The team seems very knowledgeable giving me advice and answering my questions. I am confident that if I follow the program they have set up for me, I will be successful in repairing my credit. I will update this review as I continue to use this business.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time out of your day to share your thoughts, Shareese! We truly appreciate your feedback.

Sep. 14th, 2023

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Darien Michele Upper Marlboro, MD

I like that this company did provide me some amount of stress relief, however that has not been without some anxiety and disappointments. The process is very slow. I got into this program under the notion that after 6-8 payments of on time payments I would offered a full debt release loan which would have spread up the process. However, that has not been the case, and so did feel a little bamboozled. They are slowly but surely handling my debts, which is great but I probably could have saved my credit score from dropping down as far as it has during this process by making my own minimum payments. While I do think it will pay off in the end, the waiting game is excruciating. The customer service 90% of the time has been great though I have to admit

1 year ago

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Kimberly Stubberfield

Consistent with their brand. They work fast, starting the Debt settlement and working fast in negotiations. Always available to answer questions and concerns.

4 months ago

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Reply from Alleviate Financial Solutions

Thank you so much for sharing your thoughts with us, Kimberly. We greatly appreciate your kind words and are thrilled that we’ve been able to provide the support you need and meet your expectations.

We will be here to support you along the way, so please don’t hesitate to reach out if you need anything.

Nov. 20th, 2024

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Tress Los Angeles, CA

My Astird F helped me to the best of his knowledge. The only thing I did not like about the creditors calling me constant. I also have to wait 5 or 6 months to see some results. I took off two which was Bank of America and they still taking monies from my account and now I have to put stop payment which I did but still taking. Now they sent letter saying they have not been paid. I want to add them back on with same payment. Can not afford any higher.

1 year ago

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Reply from Alleviate Financial Solutions

Tress,

Thank you so much for taking the time to leave a review and share your feedback. We truly appreciate your honesty and openness about your experience with us. Your feedback is incredibly valuable to us in our efforts to continually improve our services.

We understand how frustrating receiving creditor calls may be, but we do have a system in place should you start to receive an excessive amount of calls. If this occurs, please give us a call so we can discuss this further and submit a complaint on your behalf.

If you haven't yet spoken with us regarding adding the account, please give us a call to discuss this further. We will always do our best to obtain a payment that works for our clients. Due to the limited information on this review, I was unable to locate an account.

Thank you again for your feedback, it is greatly appreciated.

Sep. 27th, 2023

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Janice Holder Albuquerque, NM

Alleviate financial solutions helped me after my husband died to consolidate my debt. They were very professional , and they did what they said they would do. My only issue at all with them is at the very end. I had one account that had not been settled and it took them two years to tell me that they could not settle with the American Express that I had to do it myself which was fine. I just would have liked have done it two years ago. Everything else went great and they were very good at calling me once a month and checking on things with the one exception that I mentioned above.

1 year ago

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Billie Rich

Eric D Is a Excellent Representative Thank him for Terrific Phone Service few weeks ago. Billie B R

3 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience and recognize Eric for his excellent service, Billie! We truly appreciate your feedback and look forward to connecting with you again.

Dec. 17th, 2024

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josefina felipe

The team has been very helpful and patient with me throughout this process. The team is knowledgeable about all aspects of the process. Julio C was clear and concise in explaining how the process works and what my role is helping myself come through successful.

1 year ago

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Reply from Alleviate Financial Solutions

Josefina,

Thank you for taking the time to share your experience with us! We are delighted to hear that Julio was attentive and helpful, and we look forward to continuing your journey with us. Please don't hesitate to reach out to us if you have any concerns or questions. Thank you for your feedback.

Jan. 15th, 2024

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James Burmingham Weedsport, NY

I don't do 5 stars. I had a good phone call with Jay today. He explained the program well, and was more than able to answer any and all questions I had. He was very prepared for the call. I finished the call with a solid feeling that this was the best decision for me, and the correct company to work with.

1 year ago

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Reply from Alleviate Financial Solutions

James, thank you for sharing your positive experience with our representative! We are glad to hear that you feel confident in using our program and appreciate your feedback.

Dec. 6th, 2023

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Lori Roach Rutherfordton, NC

I have just started with them. They have been very nice friendly and helpful. They do not make you feel bad for being in the situation you are in. They are very in cougraging. They did send me this review, however, I was not made felt to do it.

1 year ago

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Reply from Alleviate Financial Solutions

Welcome, Lori! Thank you so much for your kind words. We understand how unpredictable life can be. We're grateful that you chose us to resolve your debts and we greatly appreciate your feedback.

Sep. 15th, 2023

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Brina Morris Redding, CA

Michael was very informative and answered all my questions. He took the time needed to alleviate my concerns. He was professional polite and knowledgeable about the program. I feel much more comfortable after doing my monthly review with Michael.

1 year ago

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ATX91 Austin, TX

Alleviate, specifically working with Maria V has been great so far. I just enrolled in this program and I am hopeful it will work to get me out of financial hardship. Maria and others I have spoken to at Alleviate have been communicative and very thorough in their explanation of each step, what to expect, and timeline averages for results.

1 year ago

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Susan Brongo Rochester, NY

Just started this program so far everyone that I have talked to have been very professional and have answered all my questions to my satisfaction. I will add more reviews as I go. I'm attempting to pay 12 cards and 2 loans With this program I should have everything paid off in 4 to 5 years, if I get approved for loan in 6 months

1 year ago

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JB Newport, MI

Received a followup call from Mr. A in followup to written concerns I had made after talking with another company rep a few days ago. Mr. A patiently addressed my concerns & explained in detail what I needed answer to. He did an excellent job.

1 year ago

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Mary Reed

Alleviate is helping me with some of my debt and I really appreciate people like Alex who take the time to explain where the money goes how it is distributed to the bills that they have of mine and the way they negotiate the price and payment amount.

1 year ago

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Loria Lomibao Los Angeles, CA

Thank you Amanda for explaining all I need to know that is in the packet.. You made it easy to understand. Very polite and I didnt feel like im being rushed to finish the explanation..I felt confident that this company will be able to help me clear my debts..

1 year ago

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Albert Jackson Concord, NC

Astrid F answered my call today and took the information I needed to share and directed the correct person to look into the information, I have most of my accounts being settled only a couple more to go. I am very happy with all the help I get each time I call in with a Question today was great.

1 year ago

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Alexander Williams Gardena, CA

Felix was friendly,eloquent and intelligently answered all my questions satisfactorily! He tried to put my fears at ease! I couldn’t give more than 3 stars for value and trustworthiness as it’s only been six weeks and I’ve only spoke to Felix once!

1 year ago

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Cynthia Shepard Clayton, NM

I called Alleviate to see if they could help me with another loan. Juan was very understanding and took my information and said he needed to give this to his boss to see if they can work with the company for a settlement and would get back to me on Monday.

2 years ago

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Alexis Turner Greensboro, NC

I like this company because they gave a great rate and better financing. The agent listened to my needs and was very through in presenting me with a plan to fit my budget. Thank you, Yessenia G for assisting and putting me back in focus with my future goals.

2 years ago

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roderick ralls Kansas City, KS

I just started and it's great. They already got settlement from one of my creditors. When I call and my manager is not available, it's always someone to help me. It's easy to go to portal and look up everything I need to . There great.

2 years ago

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Jho S Washington, DC

Jorge was very thorough. He explained everything well. All my questions were answered and he was very kind. What appreciate working with people like that because they make me feel more comfortable speaking to them about the situation.

2 years ago

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Reply from Alleviate Financial Solutions

We appreciate you taking the time to leave a review for us. Thank you for being a member of the Alleviate Family.

Dec. 28th, 2022

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Kandi Pardo Palm Bay, FL

Elvis was very friendly and efficient treated we with the utmost respect in my financial hardship time he knew exactly what to do and how to guide me through the whole process I couldn't ask for any better support thank you Elvis!

2 years ago

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ALV-931693162

Patience, support, and was very knowledgeable when answering my questions. I was more prepared for this debt process. Left with a feeling of someone in my corner.

11 months ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to share your experience with us! We are pleased that you felt supported during your interaction with us. We assure you that we will continue supporting you throughout your journey. If you have any questions or concerns, please do not hesitate to contact us.

May. 1st, 2024

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Marianne Jackson Hot Springs, AR

Omar was very helpful and answered all my questions. He was very knowledgeable about your company and tried his best to ease my concerns and worry about a bad credit rating.

1 year ago

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Reply from Alleviate Financial Solutions

We are pleased to hear that Omar addressed all of your questions and alleviated your concerns about the program! We understand that navigating a new program can be difficult, but we have a proven process to guide you toward achieving financial freedom. If you have any further questions or concerns, please do not hesitate to contact us. We appreciate your feedback and are excited to assist you in reaching your financial goals, Marianne.

Dec. 7th, 2023

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Alice Holohean

The service agent was excellent. I am just frustrated by the overage costs before settlement.’ This is an industry standard so there is not much I can do. I’ll just buck up and pay the fees.

1 year ago Edited February 26, 2024

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time out of your day to share your thoughts, Alice! We genuinely appreciate your kind words and are happy that our rep handled your case with fantastic care. Thank you again for your support and for choosing our company.

Dec. 4th, 2023

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Charles G Moore Brooklyn, NY

I appreciate Ms Nicole T taking the time to be precise in explaining everything about the program. She was very pleasant and courteous throughout the session. I definitely look foward to speaking with her in the future.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for your review and for acknowledging the great service provided by our representative, Charles! We truly appreciate your kind words and are thrilled to hear about your positive experience with us.

Nov. 8th, 2023

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Tenah Glover Taylor, MI

Thirty days into the program a bit nervous however Diamond B. eased my anxiety. The only reason I did not rate 5 stars is because I did not receive some initial correspondence . All was corrected within one call. -Thank You

1 year ago

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Reply from Alleviate Financial Solutions

Tenah,

We're so glad that our rep was able to ease your anxiety!

We understand that navigating a new program can be challenging, but we have a proven process to guide you toward financial freedom. If you ever have any questions or concerns, please don't hesitate to reach out to us. We appreciate your feedback and look forward to helping you achieve your financial goals.

Nov. 3rd, 2023

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Cathy Shaw Indianapolis, IN

The person that called me to review my contract was very polite and helpful. I had a couple of questions that he was able to answer. I haven't started receiving any actual services

1 year ago

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Reply from Alleviate Financial Solutions

Hi Cathy,

I want to take a moment to welcome you to the Alleviate family and congratulate you on taking the first step toward financial stability! It's great to hear that your experience with us has been positive.

Since you just enrolled, we have yet to obtain a settlement. Please be patient and allow the program to take its natural course. If you have any questions or concerns, don't hesitate to call us. We're always here to help and address any issues you may have.

Thank you for sharing your thoughts and choosing our company to resolve your debt. We appreciate your feedback!

Oct. 16th, 2023

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Barbara Byrons Hill TX

The company keeps in touch at least once a month an are very informative, they keep me updated on my progress with the different creditors they are just overall pretty good so far.🤗

1 year ago

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Reply from Alleviate Financial Solutions

Barbara,

Thank you so much for taking the time out of your day to leave a review! Your feedback is greatly appreciated.

Sep. 27th, 2023

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Patti Kirk Fresno, CA

The customer service is very good. They will help you understand your account and all the fees until it makes sense to you. My customer service rep was very friendly and help me understand my account fully.

1 year ago Edited September 12, 2023

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Kathleen Glover Dallas, TX

Arianna was super! No matter what my question, she answered it. She was so patient even when I interrupted. She explained things I didn't understand. Better than anyone I spoke to so far.

1 year ago Edited November 2, 2023

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Timothy Bost Magalia, CA

I'm just starting out with my account and process but so far I hope to be on track and have appreciated the help and concerns with my situation and hope for a successful future

1 year ago

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Arthur Williams Asheville, NC

I am giving it 4 stars, because there was a small breakdown, in communication, but Charlie was patient and we worked thru it. I appreciate your patience. Alleviate is get help me get out of debt.

1 year ago

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Scott McMichael Woodstock, VA

Not completely satisfied with the offer up front to consolidate a loan and pay-off all included debts. I have been paying now 12 months without a problem and still no offer to complete the loan with you.

2 years ago

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Claudia Branum Houston, TX

The staff works hard at reviewing information. The system that I was told would be in place after 6 months has not been what they said it would be. But the staff is friendly and curtious.

2 years ago

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Lolita Johnson St Louis, MO

They help me get my bills together to help me pay them on time they explain the program to me letting me know how it worked and made sure that I knew what they were talking about

2 years ago

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amanda hoskins Fair Oaks, CA

I spoke with a representative Omar, and he was very friendly and efficient. I was pleased with the time he took to ask if I had any questions and he made sure I understood what was going on.

2 years ago

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Fredrick Samuel Asheboro, NC

Excellent customer service she was knowledgeable about my case and was able to answer all the questions I had in a way that I understood and was comfortable after speaking with her

2 years ago

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Wilfredo Cardinez

I like their monthly follow-up on their clients. I could not give them a whole 5-star yet, because I'm still new with them and still getting to know them.

1 year ago Edited April 11, 2024

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Reply from Alleviate Financial Solutions

Wilfredo,

We're thrilled you've had a positive experience with us and appreciate our periodic check-ins. Please don't hesitate to contact us with questions or concerns during your journey.

Apr. 11th, 2024

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Gabriel kihiro Hutto, TX

Customer Service Rick M was very helpful and willing to go the extra mile to help with my questions and even addressed the questions that i didn't ask. Thank you Rick

1 year ago

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Reply from Alleviate Financial Solutions

Gabriel,

We appreciate you taking the time to review and recognize our representative, Rick, for his excellent service. Thank you for sharing your positive experience with us!

Mar. 14th, 2024

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Darren Facen Florissant, MO

Elizabeth you did. A great job going over everything with me , and I appreciate you and look forward to speaking with you in the future. Thank you very much.

1 year ago

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Reply from Alleviate Financial Solutions

Darren, I am so glad to know that you had a positive experience with our representative and that you found our service great! Thank you for taking the time to share your feedback by leaving a review. We genuinely appreciate it.

Jan. 3rd, 2024

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Deb G

I’m an active client. My only negative comment I can make is with the agency’s policies. Otherwise Diamond was very knowledgeable, helpful, and accommodative.

1 year ago

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Reply from Alleviate Financial Solutions

Deb, we appreciate your feedback and are glad to know of your great experience with our representative. Thank you for taking the time to leave a review!

Dec. 6th, 2023

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John hagstrom

Their agents don’t waste your time! Straight to the point and very helpful. Explain the Process clearly and answer questions with concise information.

1 year ago Edited November 14, 2023

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Reply from Alleviate Financial Solutions

Thank you for sharing your experience with us, John! We appreciate your feedback and are glad to assist you.

Nov. 14th, 2023

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Mary Woodard

They have been working with me to resolve my overwhelming debt problems. They keep me updated on the progress they are making with the various credit card companies.

2 years ago

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LaShonda Blunt

Overall good. The customer Rep Rick was very nice and pleasant to speak with.

4 months ago

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Reply from Alleviate Financial Solutions

LaShonda,

We're so glad you had a positive experience with Rick and appreciate you reaching out! Thank you for taking the time to share your feedback with us.

Nov. 18th, 2024

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Dennis

Liked: Easy response to my questions. Didn't like the long wait to speak with a representative.

8 months ago

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Reply from Alleviate Financial Solutions

Dennis,

Thank you for taking the time to share your feedback with us. We're glad your questions were answered, and we apologize for the wait time. We've forwarded your feedback to the appropriate department and appreciate your patience.

Aug. 2nd, 2024

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Jim Roberts

Customer service representative was extremely helpful and was able to quickly answer all of my questions

9 months ago