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National Debt Relief

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9.3

Overall Score

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Brittany Jacksonville, IL

I had 30k in credit card debt when I called NDR. I was up to my eyeballs in payments and was struggling horribly to keep up. When I called, I spoke with a gentleman named Doug who immediately put me at ease. He talked me through what the program would be like, worked with me on an amount I could afford to pay every 2 weeks, and connected me to someone who put it all in motion. It took me 3 years of payments but it was worth it. They work with your creditors and take all the pressure off you. They call and check in pretty often to see if anything has changed and they’re always super friendly. Hopefully I never have to go through this again myself but I would certainly recommend this company to anyone who’s needing it.

6 years ago

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Amanda Curry Brandy Station, VA

I truly believed this program was too good to be true. I am now so happy and thankful I decided to take this risk. National Debt Relief has been friendly and supportive every time I have spoken with them. They made a payment plan that worked with my financial situation, and they settled all my debts in the amount of time promised and with the settlement amount being very reasonable for each. Their fees are reasonable for the amount of money they saved me. Although this is not something I wish I had ever had to do, National Debt Relief made this process easy, affordable, and RELIEVING for me. The only thing I would suggest is making sure that you keep in touch with them about with tax forms for each settlement when it is that time of year. This is something I wasn’t aware of but now that I know I will be able to make sure to report everything. Thank you again and again to National Debt Relief.

6 years ago

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Tammy Godsey Hagerstown, MD

I enrolled in the program in November 2018 and so glad that I did!! I lost my 21 year old daughter unexpectedly in November 2017 and was off work for awhile without my regular salary and while I was off work I was having a lot of medical issues as well. My deductible is very high and until I meet it, I am responsible for all the co-pays. Needless to say, while I was off work trying to grieve healthy and take care of medical issues, bills didn’t stop and so it was a domino effect that caused me to get further in debt. At this point, I was trying to make payment arrangements but I just kept sinking and sinking . I honestly felt that I was being weighed down in an ocean with no end in site. I went into a very deep depression. I am a believer in God and I knew he would guide me in the right direction! I saw a commercial about National Debt Relief and then decided to research about them. I liked what I was reading and so I decided to give them a call. From my first Interaction thus far, I have been treated with dignity and respect, they explained everything to me and made sure that I understood. They have taken full responsibility of doing all my communications with the creditors and an awesome job with getting settlement offers!! They are great with their communications on everything that they do and nothing gets settled until they get my approval! They make it easy for you to provide them with income updates and to be able to email statements to them. They offer many ways for you to be able to communicate your questions/concerns with them. There response time is very quick and you never have to wonder what’s going on with your account. I also appreciate the fact that they have two systems that you can actually log onto to view all activities and it makes it very easy to follow your money!! I am a true believer that you should be responsible for paying your debt however, sometimes life happens and bad things happen to good people. This program has allowed me to still be responsible for my debt and is helping me to be able to grieve my daughters death in a healthy way and take care of my health while they nogociate with my creditors and keep me informed!! They are amazing and the Customer Service has been outstanding since my first phone call!!! They truly have been my saving grace and I love them!!!! I feel blessed that I was able to find this program and enroll!! National Debt Relief has brought light to the darkness (debt) that was drowning me!! Thanks National Debt Relief, God Bless!!!!♥️

7 years ago

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Reply from National Debt Relief

Tammy, we're so sorry for your loss. Thank you for taking the time to share your experience with us. We also commend you for your determination and commitment to getting out of debt. It's not always an easy process but we'll do everything we can to help you succeed.

Mar. 11th, 2019

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Anne Nelson Auburn, CA

I have 6 accounts with NDR, totaling almost $35K. I had gotten to the point of making minimum payments only and was making zero headway on my debt. It probably would have taken me 20 years to pay that off, and I would have paid around double that amount with all the interest. So, I bit the bullet and called in October 2017. Customer Service has been excellent. Creditor calls are brutal, but I am willing to suffer through the 33 month plan with NDR (29 left!) to save myself 15+ years of digging myself out. My first account was just settled for about 50% of the balance. I'm excited to follow through with this effort and become debt-free. NDR can take their fees for that; I'll gladly pay.

8 years ago

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Chelsey Niagara Falls, NY

I've had a great experience with NDR so far. I began this program in October 2016 and have already have settled 3/4 credit cards I had. Each is for less than the amount that was owed; averaging about 60% less than what was originally owed! Each time I speak to a customer service representative they have been very excited about these settlements and eager to offer additional assistance. I was a good customer to the creditors before, regularly paying on time, but I was finding it difficult to get ahead of the payments. It also helped to close the accounts so I could not have access to available credit and you are also restricted from opening new unsecured lines of credit which helps with the temptation of accumulating more debt. This is a business so, of course,they will need to receive payment for their services. They disclosed the details of the entire process, stating that it may take up to 6-24 months before settlements start coming in. I was encouraged to be patient and to stick with the program from the beginning and now I'm very pleased with the results and will be debt free in the very near future!

9 years ago

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Carolyn Bay City, TX

I tried for years to stay ahead, get ahead and most of the time stay current. The last time I worked out of town and received my check late by 4 days i had $250.00 in late fees AGAIN. I tried to work with all creditors asking to just pay the balance even though I had paid the balance 5 x over plus interest in the past years. No one would work with me. I turned to National Debt Releif and this was one of the hardest things I ever did. It took me almost one year to keep trying to do it on my own. In four months of being with them my first account is settled. I feel great. The calls have stopped. I have peace. So much stress is gone. I make one monthly payment and can actually do home repairs that were very bad. If you can't hang on anymore due to debt, these are the people to help you.

10 years ago

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Cathy Hayes

I turned everything i could over to natural debit relief. In about a month they took care of one of my debits

2 months ago

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Cristina Ramirez

this company has allowed me to sleep at night knowing that they have handled a big part of my finances.

2 months ago

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Isela Salcedo

I’m really grateful—they lowered my debt, answered all my questions, and were so helpful every step of the way.

2 months ago

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Elizabeth Acosta

What I like the most part of your Company, is the professionalism and attention that I received from your employees.

2 months ago

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G Lesko

Thank you so much for all of your help with my debts. It’s really a weight off my shoulders. I trust NDR!

2 months ago

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Miles

I like the communication and prompt resolution for things that were originally going to take years to make.

2 months ago

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Zhara York

They hep but they don’t tell how much impact stopping payments will affect your credit in a long run. Neither they tell you how expensive their fees are.

2 months ago

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Reply from National Debt Relief

Hi Ms. York,
Thank you for taking the time to share your concerns. We regret to hear that you are dissatisfied, but are unable to locate an account with the name provided. Please feel free to reach out to us directly at 888-660-7427.
Sincerely,
National Debt Relief

Apr. 15th, 2026

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Amelia Thompson

So far things are going well I am new to the program. It’s affordable which I really appreciate and I’m looking forward to resolving my debt and the time limit is very reasonable so thank you.

3 months ago

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Reply from National Debt Relief

Hi Ms. Thompson,
Thank you for sharing your concerns. We would like to discuss them with you but are unable to narrow down your account with the information available here. Please give us a call at 888-660-7427 and we will be happy to assist you.
Sincerely,
National Debt Relief

Apr. 15th, 2026

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Jose Gallegos

They have taken care of everything for me no me having to call and deal with collections or anything and excellent customer service.

3 months ago

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Nancy Ruiz

Quality an extraordinary service and everyone is so professional and helpful! Wish I would have known about you earlier in my life!

3 months ago

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Tina Washington

I don’t like how the agents speak to you as if you didn’t know better , I was worried about my credit getting worse and he proceeded to ask well what’s your credit score I told him and he’s was like it’s not gonna get lower but yet it did here we are

3 months ago

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Laura Hlavaty

They got my first debt settlement within two months of beginning with them. I hope the rest of my accounts go as smoothly as this first one did!

3 months ago

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Charlotte Mitchell

I like the fact that they are looking out for my interest. They also gave me a number in which to let my creditors call instead of calling me

3 months ago

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Maribel Donnelly

Like the program so far. The personnel have been friendly and helpful, they explain everything in simple and detailed form.

3 months ago

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Joan Marshall-Ragusa

They were very professional and answered all my questions. When we had a settlement they explained it so I could understand.

3 months ago

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Charlotte Felton

National Debt Relief cut my debt more than half and it will be paid off in 2 years instead of 10. I am very happy with this process and progress. Thank you.

4 months ago

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Tenganyike Cook

I don't like not being able to talk to anyone. The only live person I spoke to was when I signed up. I have questions about offers being sent to me to pay off debt. When I accept them it takes to me a page of blank sections and ask me to approve. That is very frustrating when you are speaking to anyone.

4 months ago

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Shelia Isom

I am so excited about this first debt getting resolved. The length of time was a worry for me at first, but now I understand. why takes time, to get better results.

4 months ago

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Michelle Agliano

I am really enjoy the fact that it hasn’t even been six months and they’ve been able to settle a $2200 debt for $769. Saving me close to $1400 who can’t like that.

4 months ago

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Todd Jessup

Resolved my largest debt quickly, reducing the amount owed by 60% . Looking forward to getting the others resolved. Communication thus far has been awesome...

4 months ago

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Kay CrazyWind

They have been so helpful to help me get out of debt so I can retire. Sometimes I do feel un-informed on what next steps are and what I am suppose to be doing as I navigate this new process.

5 months ago

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Chris Standard

I love that my stress level has gone down and so has my blood d pressure. I know it’s a journey and the program takes time but I’m trusting the process. .

5 months ago

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lavon rosenbaum

So far I'am very satisfied with the service I have received. They were very straight forward in explaining how everything works and what I should expect. Thank you. Lavon R

5 months ago

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deb williams

Great customer service explaining everything out to me. Resolving one of my debts for way way less than I owed. I would recommend them to help solve someone’s debt problem.

5 months ago

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Ken Bechtel Fleetwood, Pennsylvania

They have settled two debts and finalizing two more

1 week ago

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Catherine Scales Birmingham, Alabama

The way that they're helping me is great

1 week ago

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Enrique Brillembourg

Genial. Están muy pendientes de su gente y los acreedores. Sus representantes en las líneas telefónicas están al tanto de todos y tienen respuestas inmediatas.

3 months ago

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Belinda

I am very pleased with National Debt Relief. I just did my first deposit and already they paid one of my debts. That makes me super excited. Best choice I ever made! Thank you !

6 months ago

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Erin Meade

My credit debt was so overwhelming to navigate/negotiate and NDR has taken the burden/guess work away. My phone has stopped ringing constantly and I'm not afraid to answer when it does. Thank You NDR!

6 months ago

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Shirley Simmons

Agent Jasmine spoke clearly and concisely referencing my account. Her friendly attitude really put me at ease. Being in this type of situation is very embarrassing for me. Thank you Jasmine for your professionalism!

6 months ago

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Sandra

I appreciate the way national debt relief communicates all of their transactions. They make you more comfortable as a customer and assure you that they are handling your debt in a timely manner.

6 months ago

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Micheal Hild

The team at National Debt Relief are professional, knowledgeable and always friendly. They understand the stress that people can be in and they make you comfortable through this program. I highly recommend them.

6 months ago

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Tiffany Nelson

I don’t think I have anything negative to say about NDR, they’ve been more than helpful with helping me pay off my debt and have always been gracious when I’ve fallen behind. I would HIGHLY RECOMMEND them!

6 months ago

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Deborah

I would not have been able to do what National has done to help settle my debts. My Team has been there for me when the creditors have gotten scary and assured me that everything will be ok.

7 months ago

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Starla Burt

changing bank accounts is cumbersome. I emailed twice and kept being told a certain time frame I could change it. I did that and was still told no. I had to call and get it straightened out. The CS rep was difficult to understand. Language barrier for me.

7 months ago

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John Monteon

I was referred to this company by someone and was told they can help,in time I believe this company WILL help me..Just something I can’t do on my own any I appreciate the help in getting my credit score better

7 months ago

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Linda Jackson

Its just been two weeks with two companies coming to an agreement. I am most happy with the Professionalusm I Recieve from Natiknal Debt. The employees are vey patient and understanding to MY needs.

7 months ago

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Gabrien Rockwood

Their customer service team isn't that great, and it seems they don't know what they're discussing. The last time I had to call them, the gentleman I was talking to kept having to put me on hold to find answers. At the end of the conversation, he told me that his manager would call me in a couple of minutes, but they never did.

8 months ago

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Rudine Sellars

Ms. Asia listened to my concerns and took the time to explain to me how the program works. I feeling like I’ve made the wrong decision. I was on the verge of crying!! My issues were resolved. Thank you Ms. Asia!

8 months ago

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Shirley Albright

I liked that Marie was very pleasant and answered all of my questions and concerns. She took the time to explain how the creditor's offer process works and how my payments are applied.

8 months ago

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Robert MORENO jr

this company really cares, they go out their way to help and they don't give up on you. I've tried to quite twice, and they don't let me go, the specialist finds a way to keep me on board whatever it takes. Class act.

8 months ago

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Amye

They are very accomadating to meet whatever specific need I've had. Can be a bit pushy at times but I would have given up on the idea of repairing my credit a long time ago if they had not been there to encourage me not to

6 years ago

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Kathryn

My experience with NDR has been nothing less then positive considering I've never hired a company like this. I am trusting them with my whole future.

6 years ago

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Jessica

National Debt Relief has helped me get out out of a very stressful situation. I can't thank them enough for the quick responses to my questions and resolving my debt!

6 years ago