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National Debt Relief

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9.3

Overall Score

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Brittany Jacksonville, IL

I had 30k in credit card debt when I called NDR. I was up to my eyeballs in payments and was struggling horribly to keep up. When I called, I spoke with a gentleman named Doug who immediately put me at ease. He talked me through what the program would be like, worked with me on an amount I could afford to pay every 2 weeks, and connected me to someone who put it all in motion. It took me 3 years of payments but it was worth it. They work with your creditors and take all the pressure off you. They call and check in pretty often to see if anything has changed and they’re always super friendly. Hopefully I never have to go through this again myself but I would certainly recommend this company to anyone who’s needing it.

6 years ago

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Amanda Curry Brandy Station, VA

I truly believed this program was too good to be true. I am now so happy and thankful I decided to take this risk. National Debt Relief has been friendly and supportive every time I have spoken with them. They made a payment plan that worked with my financial situation, and they settled all my debts in the amount of time promised and with the settlement amount being very reasonable for each. Their fees are reasonable for the amount of money they saved me. Although this is not something I wish I had ever had to do, National Debt Relief made this process easy, affordable, and RELIEVING for me. The only thing I would suggest is making sure that you keep in touch with them about with tax forms for each settlement when it is that time of year. This is something I wasn’t aware of but now that I know I will be able to make sure to report everything. Thank you again and again to National Debt Relief.

7 years ago

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Tammy Godsey Hagerstown, MD

I enrolled in the program in November 2018 and so glad that I did!! I lost my 21 year old daughter unexpectedly in November 2017 and was off work for awhile without my regular salary and while I was off work I was having a lot of medical issues as well. My deductible is very high and until I meet it, I am responsible for all the co-pays. Needless to say, while I was off work trying to grieve healthy and take care of medical issues, bills didn’t stop and so it was a domino effect that caused me to get further in debt. At this point, I was trying to make payment arrangements but I just kept sinking and sinking . I honestly felt that I was being weighed down in an ocean with no end in site. I went into a very deep depression. I am a believer in God and I knew he would guide me in the right direction! I saw a commercial about National Debt Relief and then decided to research about them. I liked what I was reading and so I decided to give them a call. From my first Interaction thus far, I have been treated with dignity and respect, they explained everything to me and made sure that I understood. They have taken full responsibility of doing all my communications with the creditors and an awesome job with getting settlement offers!! They are great with their communications on everything that they do and nothing gets settled until they get my approval! They make it easy for you to provide them with income updates and to be able to email statements to them. They offer many ways for you to be able to communicate your questions/concerns with them. There response time is very quick and you never have to wonder what’s going on with your account. I also appreciate the fact that they have two systems that you can actually log onto to view all activities and it makes it very easy to follow your money!! I am a true believer that you should be responsible for paying your debt however, sometimes life happens and bad things happen to good people. This program has allowed me to still be responsible for my debt and is helping me to be able to grieve my daughters death in a healthy way and take care of my health while they nogociate with my creditors and keep me informed!! They are amazing and the Customer Service has been outstanding since my first phone call!!! They truly have been my saving grace and I love them!!!! I feel blessed that I was able to find this program and enroll!! National Debt Relief has brought light to the darkness (debt) that was drowning me!! Thanks National Debt Relief, God Bless!!!!♥️

7 years ago

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Reply from National Debt Relief

Tammy, we're so sorry for your loss. Thank you for taking the time to share your experience with us. We also commend you for your determination and commitment to getting out of debt. It's not always an easy process but we'll do everything we can to help you succeed.

Mar. 11th, 2019

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Anne Nelson Auburn, CA

I have 6 accounts with NDR, totaling almost $35K. I had gotten to the point of making minimum payments only and was making zero headway on my debt. It probably would have taken me 20 years to pay that off, and I would have paid around double that amount with all the interest. So, I bit the bullet and called in October 2017. Customer Service has been excellent. Creditor calls are brutal, but I am willing to suffer through the 33 month plan with NDR (29 left!) to save myself 15+ years of digging myself out. My first account was just settled for about 50% of the balance. I'm excited to follow through with this effort and become debt-free. NDR can take their fees for that; I'll gladly pay.

8 years ago

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Chelsey Niagara Falls, NY

I've had a great experience with NDR so far. I began this program in October 2016 and have already have settled 3/4 credit cards I had. Each is for less than the amount that was owed; averaging about 60% less than what was originally owed! Each time I speak to a customer service representative they have been very excited about these settlements and eager to offer additional assistance. I was a good customer to the creditors before, regularly paying on time, but I was finding it difficult to get ahead of the payments. It also helped to close the accounts so I could not have access to available credit and you are also restricted from opening new unsecured lines of credit which helps with the temptation of accumulating more debt. This is a business so, of course,they will need to receive payment for their services. They disclosed the details of the entire process, stating that it may take up to 6-24 months before settlements start coming in. I was encouraged to be patient and to stick with the program from the beginning and now I'm very pleased with the results and will be debt free in the very near future!

9 years ago

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Carolyn Bay City, TX

I tried for years to stay ahead, get ahead and most of the time stay current. The last time I worked out of town and received my check late by 4 days i had $250.00 in late fees AGAIN. I tried to work with all creditors asking to just pay the balance even though I had paid the balance 5 x over plus interest in the past years. No one would work with me. I turned to National Debt Releif and this was one of the hardest things I ever did. It took me almost one year to keep trying to do it on my own. In four months of being with them my first account is settled. I feel great. The calls have stopped. I have peace. So much stress is gone. I make one monthly payment and can actually do home repairs that were very bad. If you can't hang on anymore due to debt, these are the people to help you.

10 years ago

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Martha Mitchell Hogansburg, NY

I was taken aback by the amount requested to settle this account. The agent worked out a better solution for me which was to my liking. Thank you.

2 months ago

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Tamey Guffey Lancaster, Kentucky

Things are of to a good start. We have 2 settlement and 1 pending. I could not ask for a better result this fast

2 months ago

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Robert Luper Allen, Texas

So far I like everything about this program. The professionalism, communication, and explaining the whole process.

2 months ago

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Amy Chismarick Tampa, Florida

Didn't have me feeling embarrassed and very polite and friendly and seems decent for contacting debt companies.

2 months ago

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Leza Turner

What I really liked and appreciated was the above and beyond customer service and help that I have received.

2 months ago

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Terri Hill

They stay in contact with you and work quickly to obtain settlements. They explain the program very well.

2 months ago

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Sonia Van Welde

Excellent customer service with everyone I spoke with and they found a perfect solution to fit my financial situation.

2 months ago

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Jolene

I like the way the debts are slowly getting resolved. The customer service reps have been nice and answered my questions when I have spoke to them.

3 months ago

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Shakirah Johnson

My debt is going down. The communication is excellent. They notify you of every change. Settlements are approved before they are accepted.

3 months ago

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Aaron Scott

Always a call or chat away and very helpful and knowledgeable representatives that do really appear to have your best interest in mind in every way.

3 months ago

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Amy Hirt

National Debt Relief has truly helped me breathe easier. I’m no longer living in fear and feel like being out of debt is truly possible.

3 months ago

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Glenn Pack

They are the complete package, working to resolve all of the issues and provide a ongoing solution through debt education.

3 months ago

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Martha Grove

They r very patient to explain whats happening. Always polite. They genuinely seem to care about my experience with them. And they reduced my debt and saved me over $3,000

3 months ago

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Marissa Uribe

Very informative and handling this matter in a timely fashion! All done with kind and respectful costumer service phone reps

3 months ago

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Molly Nelson

The process to approve the settlement was easy, straight forward and the agent was very helpful. Answered my wuestions and set my mind at ease.

3 months ago

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Mary Livas

First I give thank to the almighty God the head of my life second to National Debt Relief for there kindly to help me in my need they are so awesome

3 months ago

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stanley lobodzinski

i have received great service from this company, they have called and taken of 2 of my cards, I have five, very courteous and a pleasure to deal with

3 months ago

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Donna Krisik

This is the best company to go through for reliving debt ! So easy and clear to understand . Everyone is so amazing and very nice !!

3 months ago Edited March 31, 2026

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Kristi Phillips

Dislike when I have a resolution to claim after being redirected to the National Debt website, the info about the claim is blank. I have to go back to the email to read through the resolution.

4 months ago

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Eric Bedillion

I Applied and was approved in minutes, very courteous staff. The website is very user-friendly and allows you to keep track of all your transactions and accounts.

4 months ago

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Debbie Smith

Amazing, professional, efficient, and well informed! Respectful administrative staff and proficient action and communication skills in paying Settlement!!!

5 months ago

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Antonia Hall

First time ever using a dead consolidation, but I am so pleased with the service and professionalism that I have received and the continued follow ups and calls emails, etc

5 months ago

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Charlotte Felton

National Debt Relief cut my debt more than half and it will be paid off in 2 years instead of 10. I am very happy with this process and progress. Thank you.

5 months ago

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Tenganyike Cook

I don't like not being able to talk to anyone. The only live person I spoke to was when I signed up. I have questions about offers being sent to me to pay off debt. When I accept them it takes to me a page of blank sections and ask me to approve. That is very frustrating when you are speaking to anyone.

5 months ago

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Seanther Coley

As a first time user of a Debt Relief company with this company, I felt very comfortable and I was very impressed at how quickly they began getting resolutions. I appreciate their efforts and it’s making my life less stressful.

6 months ago

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Cynthia

I’ve been with National Debt Relief for about six months, and they’ve already resolved one of my debts. I’m super happy with the results and feel relieved knowing I’m on the right path.

6 months ago

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presasdelcaribe@live.com

I have been a customer for about 7 months and already seeing results. Ever customer service representative has been really helpful. Excellent experience with Curtis,Jose and Caroline!!!

6 months ago

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Rachel Barrett

I thought I had signed up with TurboDebt Relief. When I was finally able to get a hold of someone I realized that I was with National Debt Relief. Now I have a live person that explained to me what was going on and was able to get a settlement for one of my debts.

6 months ago

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Kevin Whitsell

I like how easy it is to get a hold of and speak to ndr. I enjoy how courteous and knowledgeable the operators have been. I dislike the fact I wasn't made aware of how the fee structure works

6 months ago

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Suzan Rolin

I just started with National Debt, so far everything is going great! I already received my first settlement. I am very positive their program will definitely help me get all my credit straight and settled

6 months ago

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Jerry Smith

A wonderful company to be apart of. To help you get out of debt. I know in my situation I wouldn't be able to do it on my own. Thank you National debt relief. May God's blessings be with you all.

7 months ago

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Carole Harris

I’m very glad one card has been settled, of course. The main thing about the program that I don’t like is that my credit rating is now terrible. Before I started with NDR, my credit rating was extremely high, even with all my debt. I am ashamed now, with one bank and at least two creditors not part of my NDR program either canceling my card or lowering the amount I could access.

7 months ago

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Donna McGee

NDR really came through for me. They saved me thousands of dollars. All the representatives that I spoke to were professional, kind, explained the process to me and set my mind at ease.

7 months ago

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Rebecca Woodfin

They are on top of things , quickly and efficiently. As soon as my second payment was in the account, they were able to negotiate a settlement on my first account. That's fast.

7 months ago

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Melissa Mobley

I wish I could give a 100 stars it’s worth it they are so patient and the customer service representative are very helpful I would tell anyone get into this program if they need it THANK YOU NATIONAL DEBT RELIEF

7 months ago

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Belinda

I am very pleased with National Debt Relief. I just did my first deposit and already they paid one of my debts. That makes me super excited. Best choice I ever made! Thank you !

8 months ago

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Erin Meade

My credit debt was so overwhelming to navigate/negotiate and NDR has taken the burden/guess work away. My phone has stopped ringing constantly and I'm not afraid to answer when it does. Thank You NDR!

8 months ago

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Shirley Simmons

Agent Jasmine spoke clearly and concisely referencing my account. Her friendly attitude really put me at ease. Being in this type of situation is very embarrassing for me. Thank you Jasmine for your professionalism!

8 months ago

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Sandra

I appreciate the way national debt relief communicates all of their transactions. They make you more comfortable as a customer and assure you that they are handling your debt in a timely manner.

8 months ago

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Micheal Hild

The team at National Debt Relief are professional, knowledgeable and always friendly. They understand the stress that people can be in and they make you comfortable through this program. I highly recommend them.

8 months ago

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Tiffany Nelson

I don’t think I have anything negative to say about NDR, they’ve been more than helpful with helping me pay off my debt and have always been gracious when I’ve fallen behind. I would HIGHLY RECOMMEND them!

8 months ago

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Deborah

I would not have been able to do what National has done to help settle my debts. My Team has been there for me when the creditors have gotten scary and assured me that everything will be ok.

8 months ago

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Starla Burt

changing bank accounts is cumbersome. I emailed twice and kept being told a certain time frame I could change it. I did that and was still told no. I had to call and get it straightened out. The CS rep was difficult to understand. Language barrier for me.

8 months ago

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Amye

They are very accomadating to meet whatever specific need I've had. Can be a bit pushy at times but I would have given up on the idea of repairing my credit a long time ago if they had not been there to encourage me not to

6 years ago