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National Debt Relief

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9.2

Overall Score

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Tina Chaney Glen Burnie, MD

National Debt Relief saved our home. We had so much debt that we were about to lose our home until my husband contacted National Debt Relief. The Client Team Members are very informative and very helpful. They are also concerned about whether you are having a hardship or not and will assist you if you are. The Client Team Members when they contact you about a debt that is about to be settled will contact you by multiple ways ( text, email and phone) that way you do not miss an important settlement. I have told everyone I meet about National Debt Relief and let them know that they are the best. I like everything about National Debt Relief they have taken SO MUCH stress off my shoulders that I can actually sleep at night and not worry about weather I will be homeless. THANK YOU VERY MUCH NATIONAL DEBT RELIEF!

5 years ago

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William J Pena Helena, MT

I have enjoyed the fact that from the very beginning the people I talked with have been very professional, understanding, and very prompt when I have had questions or concerns. I have been a part of the program for almost a year now and though I must admit it was disconcerting to see my credit score take a big hit and fall so low (at least for me) I am seeing it rise again as you had ensured me it would. I am looking forward to the day when I will be debt free and I appreciate your guidance and patience as you walk with me during this time. The COVID-19 Pandemic has been a great concern and has put added pressure to my financial situation, but I have adjusted accordingly. Again, thank you .

5 years ago

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Barbara Brooks , FL

On April 21st, 2020 I was contacted by National Debit Relief with a proposal statement. I owed $5,320.70 on this debt the offer was for $2,930. To be paid off in 3 months. Giving me a total savings $2,390.70. I will make the last payment on June 23rd 2020 and that debt will be gone. This company has done an amazing job for me. I had paid off one other debt did I post it on Trustpliot. I am very happy with this company they are helping me to get rid of my debts. Now remember that you may have to pay income tax on what you save. If you decide to do business with them, you will receive a package in this package. There is a booklet Resolve your debts. Restart your life. On the very last page 19 frequently asked questions number 12 will explain to you about taxes. So please be sure to put some money back in case you have to pay taxes on what you save.

5 years ago

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Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

Jun. 30th, 2020

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Jewls1082 Springfield, MA

National Debt Relief has been an absolute pleasure to work with. Every time I get that email "Exciting News -- We have a settlement for your *** Account" I get so happy. I've struggled with credit card debt for so long and I finally am on the road to financial freedom. I started the program in November 2019, they were SO detailed about what the program was like and what I could expect, they were there to answer any questions I had. Then as everyone knows COVID-19 reared it's ugly head in February 2020. The customer service I received during this time was outstanding. I got a few calls from them checking on my financial status, making sure I could still pay and asking if I needed extra time to pay. It was so amazing. I really felt like they cared about me and I wasn't just a number. I was extremely scared to do something like this because I knew it was going to KILL my credit score (which ironically was on the higher end) but I knew I couldn't keep living the way I was living and keeping all that credit card debt. Here we are in June and they've resolved half of the creditors accounts with amazing settlement offers. I could not be more happy with this company. I highly recommend them to anyone who is struggling with credit card debit and wants to take control of their financial freedom.

5 years ago

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Brittany Jacksonville, IL

I had 30k in credit card debt when I called NDR. I was up to my eyeballs in payments and was struggling horribly to keep up. When I called, I spoke with a gentleman named Doug who immediately put me at ease. He talked me through what the program would be like, worked with me on an amount I could afford to pay every 2 weeks, and connected me to someone who put it all in motion. It took me 3 years of payments but it was worth it. They work with your creditors and take all the pressure off you. They call and check in pretty often to see if anything has changed and they’re always super friendly. Hopefully I never have to go through this again myself but I would certainly recommend this company to anyone who’s needing it.

6 years ago

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Amanda Curry Brandy Station, VA

I truly believed this program was too good to be true. I am now so happy and thankful I decided to take this risk. National Debt Relief has been friendly and supportive every time I have spoken with them. They made a payment plan that worked with my financial situation, and they settled all my debts in the amount of time promised and with the settlement amount being very reasonable for each. Their fees are reasonable for the amount of money they saved me. Although this is not something I wish I had ever had to do, National Debt Relief made this process easy, affordable, and RELIEVING for me. The only thing I would suggest is making sure that you keep in touch with them about with tax forms for each settlement when it is that time of year. This is something I wasn’t aware of but now that I know I will be able to make sure to report everything. Thank you again and again to National Debt Relief.

6 years ago

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Tammy Godsey Hagerstown, MD

I enrolled in the program in November 2018 and so glad that I did!! I lost my 21 year old daughter unexpectedly in November 2017 and was off work for awhile without my regular salary and while I was off work I was having a lot of medical issues as well. My deductible is very high and until I meet it, I am responsible for all the co-pays. Needless to say, while I was off work trying to grieve healthy and take care of medical issues, bills didn’t stop and so it was a domino effect that caused me to get further in debt. At this point, I was trying to make payment arrangements but I just kept sinking and sinking . I honestly felt that I was being weighed down in an ocean with no end in site. I went into a very deep depression. I am a believer in God and I knew he would guide me in the right direction! I saw a commercial about National Debt Relief and then decided to research about them. I liked what I was reading and so I decided to give them a call. From my first Interaction thus far, I have been treated with dignity and respect, they explained everything to me and made sure that I understood. They have taken full responsibility of doing all my communications with the creditors and an awesome job with getting settlement offers!! They are great with their communications on everything that they do and nothing gets settled until they get my approval! They make it easy for you to provide them with income updates and to be able to email statements to them. They offer many ways for you to be able to communicate your questions/concerns with them. There response time is very quick and you never have to wonder what’s going on with your account. I also appreciate the fact that they have two systems that you can actually log onto to view all activities and it makes it very easy to follow your money!! I am a true believer that you should be responsible for paying your debt however, sometimes life happens and bad things happen to good people. This program has allowed me to still be responsible for my debt and is helping me to be able to grieve my daughters death in a healthy way and take care of my health while they nogociate with my creditors and keep me informed!! They are amazing and the Customer Service has been outstanding since my first phone call!!! They truly have been my saving grace and I love them!!!! I feel blessed that I was able to find this program and enroll!! National Debt Relief has brought light to the darkness (debt) that was drowning me!! Thanks National Debt Relief, God Bless!!!!♥️

6 years ago

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Reply from National Debt Relief

Tammy, we're so sorry for your loss. Thank you for taking the time to share your experience with us. We also commend you for your determination and commitment to getting out of debt. It's not always an easy process but we'll do everything we can to help you succeed.

Mar. 11th, 2019

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Anne Nelson Auburn, CA

I have 6 accounts with NDR, totaling almost $35K. I had gotten to the point of making minimum payments only and was making zero headway on my debt. It probably would have taken me 20 years to pay that off, and I would have paid around double that amount with all the interest. So, I bit the bullet and called in October 2017. Customer Service has been excellent. Creditor calls are brutal, but I am willing to suffer through the 33 month plan with NDR (29 left!) to save myself 15+ years of digging myself out. My first account was just settled for about 50% of the balance. I'm excited to follow through with this effort and become debt-free. NDR can take their fees for that; I'll gladly pay.

7 years ago

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Chelsey Niagara Falls, NY

I've had a great experience with NDR so far. I began this program in October 2016 and have already have settled 3/4 credit cards I had. Each is for less than the amount that was owed; averaging about 60% less than what was originally owed! Each time I speak to a customer service representative they have been very excited about these settlements and eager to offer additional assistance. I was a good customer to the creditors before, regularly paying on time, but I was finding it difficult to get ahead of the payments. It also helped to close the accounts so I could not have access to available credit and you are also restricted from opening new unsecured lines of credit which helps with the temptation of accumulating more debt. This is a business so, of course,they will need to receive payment for their services. They disclosed the details of the entire process, stating that it may take up to 6-24 months before settlements start coming in. I was encouraged to be patient and to stick with the program from the beginning and now I'm very pleased with the results and will be debt free in the very near future!

8 years ago

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Carolyn Bay City, TX

I tried for years to stay ahead, get ahead and most of the time stay current. The last time I worked out of town and received my check late by 4 days i had $250.00 in late fees AGAIN. I tried to work with all creditors asking to just pay the balance even though I had paid the balance 5 x over plus interest in the past years. No one would work with me. I turned to National Debt Releif and this was one of the hardest things I ever did. It took me almost one year to keep trying to do it on my own. In four months of being with them my first account is settled. I feel great. The calls have stopped. I have peace. So much stress is gone. I make one monthly payment and can actually do home repairs that were very bad. If you can't hang on anymore due to debt, these are the people to help you.

9 years ago

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Beverly Harper

So far everything is good and everything is going well with all I have expected from what I was told.

2 months ago

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Jennifer Lopez

They are really on top of getting my debt negotiated and excellent with keeping me in the loop on what’s going on!

2 months ago

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Cyndy Nesbit

All my questions have been answered promptly, either email or in person. Representatives have been so helpful and nice.

3 months ago

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Cary McCorkle

The customer service is amazing. The specialist are knowledgeable and make the program easy to understand. I’ve never felt judged only kindness.

3 months ago

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carl kelley

Ndr handles all the work. They keep you informed along the way. You don't have to accept the offer they keep negotiating for you.

3 months ago

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Meggan Hassell

They have streamlined everything, are always ready and willing to answer any questions I have. 10/10 would chose them again if ever needed.

3 months ago

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Sarah Hembree

It's early in my account with you, but so far, so good! I just paid off a delinquent account for a very reasonable settlement.

3 months ago

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Hippie In Need

Customer Service representitive was very knowledgeable, friendly, and helpful. He answered all my questions and explained to me carefully the information I needed.

4 months ago

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Alba Aguirre

They make it happen! I’m very satisfied with NDR. The settlements are set I get the calls from the pros and they explain it all so well. Thank you so much!

4 months ago

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Cheryl Hunter-McNeil

I like everything except the process after signing up. I’m not really sure who I’m supposed to talk to when I get creditor letters or calls. I’ve sent emails without getting a reply back.

5 months ago

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Martese Chism

The settlement agreement negotiated for me has yielded excellent results, including considerable financial savings and a payment plan that fits within my budget.

5 months ago

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Diane

I gave National Debt Relief 5 stars because they always answered my questions. They always kept me informed about my debts and what they were doing to pay them off.

5 months ago

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Renee A.

So far, the people that I have dealt with have been extremely pleasant and quite knowledgeable in the business. They answered my questions and explained in plain English so that I was able to understand everything. Personally, I feel Luis was the most helpful when I dealt with NDR in the beginning of my entering into an agreement.

6 months ago

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Princess Wilson

National Debt Relief is really helping me to pay off my debts at much lower rate and aiding in my need to restore my credit. Great company to have on your side if you are smothered in dent

6 months ago

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Patricia Cisneros

I like that you guys actually move to help your costumers.I've been on the program like a month and you guys already got me 3 settlements you guys are amazing.I really hope the rest of my debt gets settled as fast.

6 months ago

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brian hunt

Summer was very polite and straight to the point. The call was very fast and efficient, she took time to ask if I had questions, and was very reassuring my account is in the proper hands.

6 months ago

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Jeff Olive

I used another debt relief company for almost 2 yrs and they never resolved any of my debts... I have been with National Debt Relief for 2 months and have already resolved one my debts... Fabulous!!

6 months ago

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Rhiannon Yeske

This company is very helpful with all that you may need with debt help. Love the the workers get a hold of you email, texting, phone calls. And of course surveys. Better then the old company I used on 2018

7 months ago

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Leigh Ann Rutherford

Yes I'm getting my debt paid off. However, this company charges A LOT to make the settlements and I did not expect to pay over $20K for have everything settled. They do not tell you about these fees. I'm not happy about that. Also, after a certain point they pawn you off to another loan company which charges another 20+% in interest fees so really you'd be better to just try to settle this stuff yourself.

7 months ago

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Georgia Washington

I wish you would contact the vendors sooner that they would stop calling. It's really stressful to have them.Keep calling you even though you call them and tell them to call you guys

7 months ago

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Fred Argelan

I like everything about my time with this company they are very proactive calling me and offering payoffs for bills from my past. I appreciate the style the people I have dealt with on phone always feel comfortable and respected.

7 months ago

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Roy Marlin

I just enrolled in this program and all I'm getting is thousands of calls for my credit card companies so I'm not sure what the hell I did to myself by doing this I had a perfect payment schedule for over two and a half years and now I'm missing payments left and right. And I was told that it was going to be 25 months of payments and when I called in last time they said 38 months of payments how did this help me whatsoever I'm curious as to what your excuses are

7 months ago

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Paula Glendening

I have really enjoyed the people I have dealt with. They really have made me feel that it was okay to make a mistake. I've only been with them a couple of months, but I feel that their program is going to help me in the end.

7 months ago

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Michele Jewett

So far ive had nothing but great communication with National debt relief. They have already settled with one company after 3 or 4 montths. I was previously with another company and did not get the same top notch service.

8 months ago

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Tom Fuller

All agents were polite, understanding, easy to talk with, and made explaining the process very understandable. Agents were always willing to talk if I needed anything. Thank you

8 months ago

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raymond Goddard

There is so much pressure stress relief,knowing National Debt Relief is working with my creditor's to settle my Debt.so far I can go to work and not worry the entire time anymore.

8 months ago

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Laura Howk

So far this has been a great experience working with NDR. I feel that I am in safe hands in getting my debt straightened out and working with caring people. I highly recommend them to those needing this service.

8 months ago

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Jamie Dixon

I had a lot of collections that I could not get help with by myself. I already have an offer for one of my collections that has saved my 2,000 already. I wish I did this sooner.

8 months ago

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Amye

They are very accomadating to meet whatever specific need I've had. Can be a bit pushy at times but I would have given up on the idea of repairing my credit a long time ago if they had not been there to encourage me not to

6 years ago

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Kathryn

My experience with NDR has been nothing less then positive considering I've never hired a company like this. I am trusting them with my whole future.

6 years ago

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Jessica

National Debt Relief has helped me get out out of a very stressful situation. I can't thank them enough for the quick responses to my questions and resolving my debt!

6 years ago

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Viviana Campos

Overall my experience has be wonderful, everyone I talk to has been very understanding and helpful; all of my questions were answered, and everyone I've spoken to have been nothing but kind to me.

6 years ago

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Patti Klavert

Patience & trust. The client must have patience. Your debtors are not quick to respond. The reps I have spoken to are thorough & sensitive to the clients needs.

6 years ago

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Rebecca Campbell

We have had a very great experience with them so far. We still have a couple accounts to go, but we have been kept up to date and in the loop through the entire process!

6 years ago

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Reply from National Debt Relief

Thank you for sharing, Rebecca. We're looking forward to resolving your remaining debts!

Oct. 30th, 2019

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Cecilia

I've had a great experience so far with this company, the customer service is amazing. If I've ever had any questions or concerns they are so quick to answer them.

6 years ago

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Sharon Reynolds

It has been great. In just a few short months they were able to negotiate 3 of my bills and get them paid. We are almost half way there, being out of debt!

6 years ago

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Elaine Pfender

They were very kind and took the time to go over everything with me. I just wish my accounts would be settled quicker. I signed up in April 2019 and I only have 2 accounts settled. I have a total of 7 accounts.

6 years ago

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Nicole

So far so good! I'm fairly new and my debt relief is still in process, but so far I love the support and am looking forward to rebuilding my credit!!!

6 years ago

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J Weiss

National Debt Relief has been doing the work they said they would. The company has excellent customer service and keep you well informed about where you money is and what is being paid off.

6 years ago

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Paula Grimes-Heath

Overall, good. I wish they would have disclosed and not mislead that creditors would still be calling and the whole debt prcess would continue until they get around to calling each debtor. I was told they would begin immediately That was not the case.

6 years ago

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Reply from National Debt Relief

Hello Paula,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

Oct. 14th, 2019