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National Debt Relief

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9.1

Overall Score

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Robin Peters Clifton Park, NY

I think overall the program is a good program. The thing that is hard for me is the constant messages I receive from creditors telling me my account is past due. Like I don't know. I have gotten to the point I just send them off to NDR and don't even look at them anymore. I am also frustrated that it takes so long to see any action on the part of the program. I was very happy last week that finally they came up with a settlement for me. I was beginning to think it would never happen. I understand NDR needs to have a certain amount of money in my account so they have something to work with but it's still frustrating. I just want this nightmare I find myself in to be over. I do like the fact that they always send me a message when they receive what I send even though it seems like it's a generic response most times. My decision to go with the program was such a hard decision for me. At 78n years old, I've never been in this kind of situation before so I'm really down on myself.

6 months ago

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Brenda Alvarado

I have had a great deal of relief,I started 2 months ago omg so worth it I never had a hard time paying my bills until I had to get another car!! It took me down!!! Didn't have enough to buy food I'm too old for the stress in and out of the hospital I owe 10,000 and thank God I made the call to these guys ,it took a great amount of relief off of me thank you I appreciate you guys so much!! Debt relief saved me I honestly mean that!!

6 months ago

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Rebecca Ackerman

They make me feel like I'm really being looked after because they let me decide what works for me. The first negotiation was recently made and for a tremendous amount taken off with plenty of my built up savings to help pay off the smaller amount. With their guidance I also learn ways of saving money better and budgeting with alternative offers for monthly payments and banks.

6 months ago

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Anthony Jones

I was recently surprised by what NDR had accomplished on my behalf. I had been making payments for months and was not aware of what NDR was able to accomplish on my behalf, in terms of the amount of my debts they had managed to settle. This is the first time I’ve been able to see the breakdown of payments made on my behalf and to which accounts have been settled or in the process of being settled. I was humbled and pleased with what I was able to see and would like to thanks to this amazing program

6 months ago

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Lisa M.

I cannot say enough good things about this company! I was referred by a friend, and I made the phone call that very day. Super helpful customer service, and Fernando was the kindest soul answering all my questions so patiently. Fast forward two weeks, and I have already had my first debt settled! I’ve spoken with Fernando a few times and emailed with him and spoken to Kevin once. Could not ask for better customer service from a company. Don’t be afraid - make the call today and start your journey to being debt free!

6 months ago

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Cynthia guillory

I like that you are a great company that helps people like me manage and get out of debt. My early retirement due to myself and husband cause a lost of income. Unable to meet all our debt living on Social Security. What I did not like was an upper management introducing me to a loan company. I did not feel it was to my best interest to move over laterally because you do business with them. I declined the offer.

8 months ago

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Darlyne Petrovit

I didn’t think there was any end in sight with my high interest credit cards and my high debt and I seen an ad for national debt relief and decided to make a phone call and I’m here to tell you that was the best phone call I’ve ever made in my life in 2 1/2 years. I will be debt free and I am looking forward to that so much thank you for all of your help and getting me into this program, I recommend recommended to anyone.

8 months ago

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Jacque Hoppenreys

Wonderful! With my last payment approaching, I thought I would never see this day. More than $23,000 of debt and I feel so relieved! Everyone I ever spoke to was always so nice and helpful. I never felt any judgement or negativity from anyone. I can finally start rebuilding my credit and get a fresh start. I am so thankful!

6 years ago

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Reply from National Debt Relief

Congratulations on your progress, Jacque! We're so glad to hear that you're so close to completing the program. You've come a long way since you enrolled and we're very excited for the rest of your journey. Thank you for sharing this with us today!

Jan. 8th, 2020

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Hiram Bonet

My experience with National Debt Relief has been very good. They treat you with respect. They also are very professional and friendly at the same time in regards to their customer service. They truly care to help in any way that they can advise. I am very thankful for all that they do as a team.

6 years ago

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Liliana Castillo

I have only good things to say about national debt relief and their customer service reps everybody has been very helpful from the beginning everything has been explained to me and they've been pretty clear on my been able to close most of my accounts so far and I couldn't be happier and I can't wait to be debt-free and happy again.

6 years ago

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Jonathan Felipe

It has been good for the most part. I still have worries about my actual debt. I really wish someone would have told me that the process could last close to a year instead of being told 4 to 6 months at the beginning. I still worry about the notice about me being potentially sue for not paying a credit card but I was assure that National debt will defend me.

6 years ago

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Amanda

So great! My husband and I had $40,000 combined debt in credit cards and personal loans. We started the program in July 2017 and will be completely paid off in Feb 2019! We never thought we would be able to get our from drowning so thank you National Debt Relief!

6 years ago

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Nikko Flores

Great experience no complaints. I have never had a single issue during the whole process. It lifted a weight off my shoulders knowing something like this was out there and the people on the other side of the phone put in the work to save you stress and money in the long run.

6 years ago

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Searcey

I have had such an amazing experience with NDR. They are so helpful and truly want what is financially best for you. I recommended them to everyone I know. I would use them again but I'm not planning on getting into more debt, but you never know.

6 years ago

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R Miles

Well i was very cautious in the beginning, but iam well pleased with the results of the program, although its been very hard for me financially to have the funds come out of my account twice a month is overwhelming to say the least.

6 years ago

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Reply from National Debt Relief

We've spoken to many clients who expressed worry and anxiety about their situation, so your story is very familiar. We understand and appreciate that this process can be challenging but we're dedicated to helping better your financial situation and help get you debt-free. Please let us know if there's anything we can do to help make the process go smoother.

Oct. 30th, 2019

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Minna Palaquibay

Totally positive. I appreciate how NDR can take a very uncomfortable situation of debt, where one can feel like a bad person because of debt. They don't judge, rather, you are treated like a valuable human being that had a minor financial hiccup and that they are there to help you to resolve.

7 years ago

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Felisa

Very helpful! Always there to help and take me step by step on whatever I need. Always calling with updates. Less than a year we had them and already settle 90% of our accounts, and have about 70% of those accounts paid already!

7 years ago

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Michelle

Everyone has been super helpful and friendly. I can always get a knowledgeable person on the phone to answer all my questions. So far they are doing a great job and helping me get through this tuff ordeal. I would recommend them to all my friends!

7 years ago

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Gloria Perkins

They do as they say. They explain what will be done, you can call st anytime, easy access through website once you register. They are very very professional and kind, my experience has been great, my debt is almost done where I would not be where I am with my debt if not for NDR, I love this company.

7 years ago

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Frances

It honestly been great! I paid my revolving debt over and over again for years without being able to chip it down and keep it down. National Debt Relief is helping me reset -- start better spending habits and make them into my norm. And the relief I felt when I knew I'd be debt free by 2021, I can't even put that into words. It's a yes!

7 years ago

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Steven miglino

Absolutely amazing, every time I call theres no hold and they get you to the right people right away. I was recommend by a friend and decided to give NDR a call and they saved over $9000, my chase Bill's were $9000 I paid $872, I also recommended a friend and he save $1100. Great customer service and great team.

7 years ago

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Tory

National Debt Relief saved me from a lifetime of debt. I couldn't recommend them more, if you are in a tough financial situation. It took almost a year to get my debt settled, but now I have actual manageable payments, when I would have been in exponentially growing debt due to interest.

7 years ago

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PA Walker Phoenix, Arizona

I'm impressed how NDR keeps me informed with everything that is going on. Job well.

2 weeks ago

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Donnie McCowan Bentonia, Mississippi

National Debt Relief is a outstanding company. You will not be disappointed with their service

3 weeks ago

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Rita Ferguson

The fact the customer service representative listened to me when I informed her how upset I was made by one of the creditors, the way I was spoken to by that person had me in complete tears and just repeating what I was told to the NDR customer service representative only made me upset all over again and the tears fell again. I was so grateful for the time,patience and empathy the NDR customer service representative showed me. I was scared to death after speaking with that creditor I called their corporate office and informed them of the conversation that I had with the agent at the local branch office and needless to say the person at the corporate office could not believe I was spoken to in such a manner letalone the things that were said to me. I really and truly appreciated the service I was provided from NDR.

10 months ago

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Sylvia Garibay Kingman, Arizona

I love the communication between myself and NDR. They always keep me posted on the status of my debts.

1 month ago

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Romanda Hutt Annapolis Junction, Maryland

Explanation of terms Explanation of bill amount and final settlement offered Minimal increase in monthly pymt

1 month ago

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Patricia McDowell Madison Heights, MI

So far everything is going great! I truly appreciate the opportunity to work with such a compassionate company

1 month ago

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Laura Bianchi Penn Hills, Pennsylvania

I'm glad to have someone helping me sort out the mess that was my debt. It's nice to have one payment plan

1 month ago

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Wesley Hudson Bentley, LA

National Debt Relief is very helpful, compassionate. I have told a couple of my friend about the company.

1 month ago

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Susan Cottrill Kansas City, Missouri

They work with you on what you can pay. And if you have to miss a payment they work with you on that.

1 month ago

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lucero maloney Tampa, Florida

They are very professional, keep in contact with you regarding everything that concerns your case by email, text and phone calls.

2 months ago

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Linda Mendietta Alice, Texas

NDF has helped me a bunch to get out of debt. I now have more money for everyday living throughout the month for what I may need.

2 months ago

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beckibeetle Seattle, Washington

I would give Zero if it would work. I regret terribly helping my mom to sign up for Nat'l Debt Relief. They have been unrelentingly slow and set up payment plans years and years into the future. She's paying gigantic monthly payments that come out automatically when now the funds are desperately needed for her memory care. A scam in my opinion that we can't seem to extricate her from. Elder abuse and fraud.

2 months ago

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Charles Cedeno New York City, New York

I like the quick resolution of one of many debts I incurred. I hope this progress continues on my journey to be debt free

2 months ago

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Gary Hill Lebanon, Tennessee

They are helping me to become debt free and they are so helpful in helping you do that. I feel like there’s a light at the end of the tunnel now.

2 months ago

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Melodee Ray Indianapolis, Indiana

I have used National Debt Relief several times and have always been satisfied with the service I got and the company overall.

2 months ago

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Bob Garcia Houston, Texas

I was not inform at the time of enrollment, that my payment Amt. that I was given to pay each month, would go up to meet the Creditors Settlement. Not good.

3 months ago

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Imane_ Darling Houston, Texas

I’ve been paying faithfully for 2+ years & settled my debt for a fraction of the cost all thanks to this companies outstanding service & negotiations. Thank Y’all!

3 months ago

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chrystine russell Norfolk, Nebraska

I was frustrated because when I was put on hols I got disconnected from my representative. I called back but then they said she was busy and could they call me back at a ⚯ time. Then she didn't call me back and I had to call in. Luckily the guy who helped me was awesome!!

4 months ago

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Marytheresa Segurafree Phoenix, Arizona

I just signed onto the program, one of my credit cards has been taken care of that I’m aware of. I still need to finish reviewing my Account to see that they received payment as planned.it seemed to be 40% less then previously owed which makes me happy. Thank you ADR for being here for me, look forward in having continued support from you.

4 months ago

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Bronzetta. Rivers New York, New York

Absolutely the best decision I made to clear my debt fast, they negotiated for me and resolved the debt faster than I expected. They offer financial education so I won’t fall back into a financial trap

4 months ago

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Sue Myers Austin, Texas

The person I talked to was very informative and pleasant. He explained things carefully so I could understand exactly what he was talking about. So happy I got in touch with him.

4 months ago

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Carletta Nell Frazier Justin, Texas

I was not informed that they make ask more funds to accept a offer. I am on a 5 yr program and I accepted a offer, which payments start in June. I have be paying $582 a month since January. I was informed another offer was made by one of my other cards but I either had to deny or and more funds. Which makes the card company think I didn't like the offer, which was not true. I believe this will hurt my next offer from them.

4 months ago

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Jayne Grant Gainesville, Florida

The empathy and sincerity expressed by my Customer Service representative was heartwarming and welcoming. By the end of our conversation, my feeling of confidence was restored. Thank you, National Debt Relief!

5 months ago

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Mark Huskey Mexico, Missouri

Everything in this program so far has been great with the exception that I have to be in the negative on every account which means my credit score that I had been working on for a while now is just going to plummit. With that said I understand that my score will rise with time but it's a little shocking & stressful at first.

5 months ago

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Stephen Regan Dallas, Texas

Very responsive. Always available to talk when needed. Made the process clear and understandable. They did exactly what they said they would do and the outcome exceeded my expectations. I’m very grateful.

5 months ago

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dale hughes Martin, KY

Got one settlement already and it’s only been 5 weeks since signing up with national debt relief. And the 2nd one is almost settled. Great job and I would recommend them to everyone

5 months ago

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texasgall7 Silsbee, Texas

The representatives have always been very professional and helped me in any way that they possibly could. They have always been very polite and understanding to my circumstances.

5 months ago

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Marcus Indianapolis, Indiana

I enjoy the customer service and the no stress process.

1 week ago