Name: National Debt Relief
Rating: 4.8

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Tonya Coffey

They really help you to become debt free! They don't call you all the time but when u call them they're nice and courteous. They do everything to help you.

1 month ago

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Gabrien Rockwood

Their customer service team isn't that great, and it seems they don't know what they're discussing. The last time I had to call them, the gentleman I was talking to kept having to put me on hold to find answers. At the end of the conversation, he told me that his manager would call me in a couple of minutes, but they never did.

2 months ago

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Rudine Sellars

Ms. Asia listened to my concerns and took the time to explain to me how the program works. I feeling like I’ve made the wrong decision. I was on the verge of crying!! My issues were resolved. Thank you Ms. Asia!

2 months ago

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Shirley Albright

I liked that Marie was very pleasant and answered all of my questions and concerns. She took the time to explain how the creditor's offer process works and how my payments are applied.

2 months ago

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Robert MORENO jr

this company really cares, they go out their way to help and they don't give up on you. I've tried to quite twice, and they don't let me go, the specialist finds a way to keep me on board whatever it takes. Class act.

2 months ago

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Michelle Davis

Ms Martha was the best of the best. She has the heart of an angel. She was sooooo professional and courteous and compassionate. She took her time with me to try to see what happened with my account. If I cld have ms Martha each time I had an issue I would chose her each and everytime. She’s the BEST!!!!!!

3 months ago

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Susan Cloud

I have had to call several times and every time I get a person that is absolutely kind in a good mood chipper doesn’t make you feel bad about yourself. It’s been nothing but a pleasant experience. I would highly highly recommend it if needed.!

3 months ago

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Kim Davis

I just started with National Debt Relief 2 months ago. I now have (already) one debt settled. You have taken a lot of stress off me and have helped me to focus on other things in my control. Yes, this will effect my life possibly 4 years or shorter. Better than being in debt 30 years!

3 months ago

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Mildred Robinson

Hi I would like to say thank you so much for opportunity to work with your company ,I deeply appreciate everything that your team has done so far ,I love support and when needed help your team was their ,I would not been able to do this without your help ,so keep up the awesome job that you and team are do thank you again for the support

3 months ago

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RONALD HAYNES

I like the fact that you are getting results and staying in touch

6 days ago

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Jose A Diaz

How knowledgeable. The personal was when I first call. Very impressive

6 days ago

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Norma Webster

It was quick and very simple on my part. Thank you so much.

1 week ago

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Glenda Fisher

At first, I was quite confused of how the whole process began. But now I have a better understanding. I know that the money that I deposit with them is the money that they take and pay the debts I owe by doing them down to a better total that I would owe instead of the whole debt. I’m just starting but so far it’s been pretty good. I’m very pleased with them.

5 months ago

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Vicki Rossano

I liked the way they kept me updated and sent me all quotes. National Debt Relief is truly on my side. They made me feel comfortable with decisions I needed to address. They were there if I needed to ask questions. They have enabled me to be out of debt faster than I thought I would ever be! Thank you National Debt Relief for treating me like a person!

5 months ago

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Aubrey L

The communication from the company has been excellent. I'm grateful to have found this agency and to be able to partner with them as I become debt free. The process was efficient and every interaction I've had with representatives has been exceptionally pleasant given the circumstances. They work WITH you to resolve the issues. I definitely recommend them.

5 months ago

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Stevenson

It is way too difficult to get a debt added. When the debt does not show up under your social and you did not have any clue about it and then you’re served legal action and they basically say you’re lol

1 week ago

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Annette Del Giudice

He was great. Ariel explained everything in simple words that I could understand.

1 week ago

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Robert Carvin

Very friendly and very helpful and they know what they’re talking about and doing

1 week ago

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Anara Imasheva

I am incredibly grateful to National Debt Relief — they are truly the BEST company when it comes to resolving debt. I was overwhelmed, losing sleep, and constantly worried about my finances... but everything changed when I found them. From the very first call, they were so professional, compassionate, and genuinely committed to helping me. They made the entire process simple and stress-free. It almost felt too easy — but it worked! Once I enrolled in the program, I started receiving multiple settlements, and I was blown away by how quickly things began improving. I finally felt hope again, and I’m so grateful for the support and guidance they provided throughout the entire journey. If you’re struggling with debt and not sure where to turn, I honestly can't recommend National Debt Relief enough. They truly care, they deliver results, and they’ve changed my life. I’m beyond thankful!

7 months ago

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Verified Customer

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Jonathan Esquives

In the beginning I doubted the service that was provided.After thorough research and speaking to a representative, I felt confident in signing up. Each step of the way I was well informed of how it worked and it was straight forward with no confusion. No judgments we're made but rather a compassionate one to one conversation that gave me hope in getting my financial situation recovered and my credit score. Till this day I believe I made a great choice and working hard towards finishing my program to a better stability for me and my family. Thank you NDR

6 years ago

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Verified Customer

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Angela San Francisco, CA

My experience has been overall positive working with NDR. My main point of feedback would be more visibility into when communication has been made between NDR and a creditor. Customer Service has very limited visibility to what the negotiation team is doing and having some piece of mind about when that team has had some initial contact with a credit would help immensely throughout the stressful process of fielding aggressive creditor communication on the client's end. The most detail I can receive when connecting with Customer Service is that "The negotiators have been in contact with your creditor and they will begin settlement when you have 50% of the debt saved."

6 years ago

Reply from National Debt Relief

Angela, thank you for sharing your concerns with us. If you create an account on our website to access your file, you should be able to see the negotiation activity. This is also a convenient "one-stop-shop" to see required items, schedule drafts, check your balances, and even upload documents. This is the fastest way to review your account. We've found that our most successful clients are proactive in keeping up-to-date, in addition to the updates we send them. If you have any questions or need help setting up access, please contact Client Success.

Nov. 5th, 2019

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Verified Customer

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Lisa M. Allen

Nothing short of AMAZING! I cannot express how much I appreciate NDR. They have completely taken the stress of my debt off my shoulders and run point on all negotiations on my behalf. No more aggressive phone calls from debtors and i don't have to do anything, besides make regular set bi-monthly payments (which are automatically withdrawn). If i run into a situation where i need to skip a payment, there is no hassle from NDR. They are very understanding and accommodating. NDR is a try partner and they make you feel like they genuinely care about your financial health.

6 years ago

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Verified Customer

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Terell

Outstanding. This program was my Saving Grace after a series of very unfortunate incidents piled up at once. Health problems, deaths in the family, unexpected household expenses left me in the lurch. When I join national debt relief I was desperate to find any way to resolve my finances while still being able to make it. They delivered on their promise. There were no hidden gimmicks. Everything was set up front at the beginning and after 2 years all of my debt has been resolved.

6 years ago

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tim

I really love the customer service I received. Very honest with a lot of compassion for my situation.

2 weeks ago

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Arelys Aquino

Me a gustado la manera en la cual me han ayudado a conseguir opciones para pagar y de la manera tan amable en que me tratan

1 month ago

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Lisa S

They are Great. National Debt Relief keeps you informed and always lets you know their recommendations. I highly recommend.

1 month ago

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Reginald Jernigan

So far so good they’ve been working on pretty much all the older debts looking at the new debt. See how that come about.

1 month ago

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Elizabeth Hartnell

So far so good, I love how responsive customer service is. And I also like the chat online if you need to get information as well..

1 month ago

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Julio Cruz

So far no complaints just made my first payment and already received a settlement with one collector. So I'm happy things are moving.

1 month ago

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Kathy Chism Thomas

I like the stress free collaboration with my creditors. The staff who helped me was considerate and relatable to my issues.

1 month ago

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David Jones

I like how the specialist presented the settlement amount for me to approve and any questions that I have he/ she was willing to answer.

1 month ago

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Michael Gillam

Their initial reviews were thorough...the follow up conversations targeted the accounts to resolve...they stay in touch...good customer service

1 month ago

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Ann

I have participated in more than one Debt management companies. This by far has the fastest turn around than any others. You won't be sorry if you decide to join.

2 months ago

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Rosa Diaz

I really liked the way , the Agent that was a beautiful lady, explained everything and she is very professional, and courteous, overall I'm very grateful and happy.

2 months ago

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Betty Stevens

I was told that the first settlement could take 4-6 months.. I already have my first settlement offer in approximately 15 days. I’m very impressed with efforts.

2 months ago

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Peggy Nielsen

I don't like that it takes so long and keep getting phone calls and now registard mail from bill collectors. Don't like that i even had to do this. Was pretty proud that we were able to pay our bills on time till life happened.

3 months ago

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Scott Duffy

They followed through with everything they promised. It has been smooth and pretty effortless on my part. They handled everything , professionally. I'd be way in deep without them and I am Grateful.

3 months ago

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Johnny Smeth

They help a Lot!!! But having to go to the notary every few months, sometimes weeks I have to get the same document notarized. It sucks because I got to drive love 40 mins to my nearest notary and then pay nearly $20 to have document

3 months ago

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Michael Zeldin

They send you they finalized offer, and it sounds great. The payment plan looks great. But what they don't do is add in is their 25% cut and all the fees at the same time so it's kind of misleading, and certainly not transparent . I am going to pay more in fees to them than the interest on my loan. This may be a good thing to do for credit card debt where the interest is never ending. But for a personal loan it's not worth it. If you can't pay a personal loan, you will be happier just filing Bankruptcy. I am literally only getting 20.00 a month cheaper on monthly payment amount from my original loan. That's not much relief

3 months ago

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Deborah Brown

This is my first time to get help with my debts. Thats the only reason i gave them 4 stars. Im learning as i gom So far they have been wonderful. They have kept me updated with my account. They answer all my questions where I can understand.

3 months ago

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Ingrid Armstrong

The Agent explained in detail the particulars of the Settlement. I was pleased with the the effort made by National Debt Relief. Agent also updated me on the other Creditors status. Excellent job!

3 months ago

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Brenda Horton

checked online for best debt relief companies

3 days ago

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Thomas Miller

They Are Fantastic To Work with!!! Great Company

6 days ago

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Angela Arthur

I appreciate the straight communications!

1 week ago

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Margaret Padilla

They did the work they said they'd do. Thank you

1 week ago

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Rhonda Anthony

National Debt Relief continues to be the best debt resolution company ever hands down! They were the best choice years ago when I needed to resolve a debt and they make me feel the same now. My debt situation is being resolved flawlessly in their hands.

4 months ago

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Allan Groves

I liked the NDR customer service. Reps took all my calls and answered all my questions. NDR kept me informed through emails and from their website, most helpful. Did not receive any calls from credit card company so assumed NDR was working on resolving my credit card debt.

4 months ago

Reply from National Debt Relief

Thank you, Allan! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 25th, 2025

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Angelina G. Woodruff

Highly professional, caring and competent. I truly love this organization because they are very genuine, transparent and will work with you every step of the way. They will explain every detail of the debt consolidation process and always eager to ask if you have questions.

4 months ago

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Julie Nettrouer (Jewellie)

National debt relief helped me in ways I could never imagine. They worked with me to find the best solution and took all the worry and weight off my shoulders. I would recommend them to anyone who is struggling with debt and are wanting help.

4 months ago

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Jessica Allen

I have been customer of National Debt Relief for over four months and two out of four of my credit cards have had settlement offers of in one case less than half and half on the other card. I am thrilled at this result and would highly recommend them to anyone paying ridiculous credit card payments.

5 months ago