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Tax Defense Network

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8.4

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 22nd, 2024

Tax Defense Network is a highly recommended tax company with a full range of services extending from tax debt resolution services to tax return preparation.

Tax Defense Network has an average cost of $2,500 to $3,000 for its full services (prices will be lower for less in-depth services and higher for more in-depth services), a good price for the tax relief industry.

The company employs many tax professionals, including enrolled agents, tax attorneys, CPAs, and tax analysts. These experts work to resolve tax problems on their client's behalf.

With the combination of professionals, a large selection of relief services available nationwide, and no minimum debt requirement, TDN is able to help a broad range of customers and has a high client satisfaction rating.

Tax Defense Network will negotiate with the IRS on behalf of its clients and find a tax relief solution that is best for the taxpayer. Some of these solutions include providing tax representation and making offers in compromise that settle the tax debt they owe to a lower total amount. Delinquent taxpayers can work with a tax expert to receive the relief they need from a variety of Internal Revenue Service (IRS) and state tax penalties.

View Tax Defense Network reviews at the bottom of the page.

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The Good

  • Tax Defense Network Cost
  • Excellent Customer Reviews
  • Variety of Tax Forgiveness Services
  • Professional Debt Forgiveness Team
  • Available Nationwide
  • FAQ Section
  • Community Outreach

Tax Defense Network Cost

Tax Defense Network charges between $2,500 and $3,000 on average. End price depends on the amount of tax debt customers owe to the IRS and the tax relief actions required. Tax Defense Network's average price is good in comparison to other tax debt relief options.

Prices for tax relief services vary depending on the client's situation. For a more precise cost estimate, potential clients should take advantage of the free consultation offered by Tax Defense Network. This process of determining the complexity of the tax problem and then offering a cost estimate is standard among tax relief service providers.

Customers will appreciate not having to call for a quote and possibly being pressured into services without researching other options; this gives customers the opportunity to research and find the best tax relief company that suits their needs as quickly and efficiently as possible. This transparency also gives more credibility to TDN and shows that the company isn't trying to hide costs and fees from customers.

Excellent Customer Reviews

Tax Defense Network continually receives positive online customer reviews.

Customers praise the company’s professional and attentive service and kind staff. Reviews regularly comment on the knowledgeability of the tax professionals and their ability to answer questions and resolve issues.

Many clients also praise the company for resolving their tax issues, dealing with unfiled tax returns and unpaid taxes, removing a bank levy, and settling their IRS tax debt to something they could better afford to pay. Furthermore, clients have also appreciated TDN’s assistance with filing tax returns.

Variety of Tax Forgiveness Services

TDN is more than just a tax resolution company and offers an impressive selection of tax relief options for individuals, the self-employed, and business owners.

The company's full-service approach allows individual taxpayers and businesses with a variety of tax needs to utilize its assistance. Interested customers can call for a free consultation with a tax professional to gain guidance before committing to its services.

Tax Defense Network’s tax professionals can assist with tax issues such as IRS back taxes, delinquent taxes, small business tax issues, payroll taxes and a variety of IRS penalties such as wage garnishments, federal tax lien issues, and bank levies.

The qualified tax forgiveness professionals can also represent clients during tax audits. Additionally, it assists with IRS appeals and also offers rare IRS debt forgiveness solutions such as innocent spouse relief, student loan forgiveness programs, and other tax amnesty programs.

The company helps customers receive the best possible tax resolution through its tax relief services. It can help settle IRS tax debt through an offer in compromise, penalty abatement, an installment agreement, or a currently not collectible status. TDN also offers financing options for those in need of assistance.

Tax Defense Network helps its clients navigate the IRS's tax relief programs. The ability to work with tax experts makes Tax Defense Network a great option with seeking a tax relief agency.

It can help small businesses with tax resolutions similar to those provided for individual clients such as an offer in compromise (settlement agreement), installment agreement, penalty abatement, and more. TDN can help people fight a wage garnishment or tax lien, prevent future tax liability, take advantage of tax cuts, and educate you on your personal taxable income for future reference.

Tax Defense Network's services extend beyond tax relief. The company also has tax preparers who do tax return preparation. Tax preparers ensure that clients' taxes are filed properly and that clients get their tax refunds if they paid more taxes than they should have. Tax Defense Network also helps with student loan debt. Its tax preparation services are available to individuals and small business owners. It also assists with payroll taxes and other tax forms. Additionally, it provides financial solutions for businesses such as bookkeeping and business advice on its site bizsolutionsnetwork.com.

With these additional tax services, Tax Defense Network goes beyond relief programs to help its clients avoid future tax problems.

Professional Debt Forgiveness Team

The team of dedicated enrolled agents, tax attorneys, certified public accountants (CPAs), and tax analysts has acquired an impressive reputation, judging by numerous customer comments. These types of tax professionals are qualified to represent clients in front of the IRS during disputes and appeals.

Tax attorneys and enrolled agents understand how the IRS works and what tax law requires of taxpayers. The most common ways to deal with the IRS is to negotiate the tax debt with an offer in compromise or set up a payment plan with an installment agreement.

Removing penalties, like levies on bank accounts or tax liens on property, is trickier to achieve because of the strict rules and eligibility requirements for penalty abatement.

A highly qualified tax team, including customer service representatives, is vital for creating and providing customers with a quality tax forgiveness program.

Additionally, customer services representatives are accessible 24/7 by phone to answer questions or for free consultations. The company can also be reached by email or mail.

Finally, Tax Defense Network employs Spanish speaking representatives, a service not offered by all tax resolution companies. With the help of a professional tax lawyer, you'll be able to fight virtually anything the IRS throws your way.

Available Nationwide

TDN is available in all 50 states. Not all tax resolution companies operate in every state. This makes the company available to a wide variety of customers.

There is also a minimum tax debt requirement of $5,000, which is low in comparison to other tax debt relief companies; oftentimes tax relief companies will require a minimum amount of debt a customer must owe before qualifying for assistance. A $5,000 minimum requirement makes Tax Defense Network's services available to people from many different financial circumstances.

The company can also help natural disaster victims and taxpayers with tax problems, such as the survivors of Hurricane Maria and Hurricane Harvey. Disaster tax relief is the IRS's way of helping those who live in an area that has been declared a "disaster area." Qualifying customers will be able to claim a loss and gain some tax credit.

FAQ Section

Tax Defense Network has one of the most helpful and informative FAQ sections that we've seen in the tax relief industry. It has sections covering all of the following areas related to tax debt and tax issues:

  • Back taxes
  • Close corporate filing
  • Delinquent taxes
  • Individual tax preparation
  • Innocent spouse relief
  • IRS appeals
  • IRS Fresh Start Initiative
  • IRS payment plans
  • IRS penalties
  • IRS tax debt forgiveness
  • IRS tax levies
  • IRS tax liens
  • IRS tax negotiation
  • IRS tax relief
  • Offers in Compromise
  • Payroll taxes
  • Sales tax nexus
  • Small business bookkeeping
  • Small business startup
  • Small business tax preparation
  • State tax relief
  • Tax audit penalties
  • Tax audit process
  • Tax audit preparation
  • Tax debt resolution
  • Tax planning
  • Tax settlement
  • Unfiled taxes
  • Wage garnishment

This is an incredibly thorough list, and we are very impressed with the depth and breadth of questions answered by Tax Defense Network. If you are in the research phase of finding a tax relief company, we definitely recommend consulting TDN's list of FAQs as part of that research.

Community Outreach

Tax Defense Network, as part of the MoneySolver family, gives back to the community through donating to a number of nonprofit organizations, such as Hunger Fight, Boys and Girls Clubs of America, The Salvation Army, and the Hubbard House. Company employees also volunteer their time and talents throughout the year toward a variety of local events, primarily in Jacksonville where the company is located. It's always nice to see companies supporting the communities in which they operate.

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The Bad

  • Short Refund Period
  • Negative Reviews
  • Missing Accreditations
  • State Availability 

Short Refund Period

Tax Defense Network does offer a money-back guarantee for three days. Most other tax debt relief companies offer a longer refund window. Some competitors offer refund windows that range anywhere from 15 to 180 days; however, some tax relief companies do not offer a money-back guarantee.

Negative Reviews

Though Tax Defense Network predominately receives positive reviews, it has also received some complaints from customers. One recurring complaint is that the company can be hard to get a hold of when dealing with problems or complications.

Some customers had trouble speaking directly to an agent or attorney. This can be a major issue for customers who have questions or concerns about their accounts. Also, some customers complained that the price was high for the tax relief services rendered.

Missing Accreditations

While Tax Defense Network has some industry accreditations, it does not have all of the accreditations available in the industry. Accreditations hold companies to a certain standard and often require audits to ensure that the companies are upholding these standards. Accreditations can help customers in the researching process.

State Availability 

Tax Defense Network has physical locations in over 30 states, which is really nice for clients in those states that are looking for in-person tax relief services rather than companies that will only work with them online or over the phone. However, we can't find any information about the other states that don't have physical TDN locations, and a quick search for services in Montana, for example, yielded no results.

Thus, if your state of residence is not listed on Tax Defense Network's website as an area the company services, you might not be able to get tax relief help from TDN and might need to explore other companies in your area or companies that provide completely remote tax relief services.

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The Bottom Line

In comparison to other tax relief companies, Tax Defense Network has a great reputation for offering a wide range of tax services to help clients achieve a successful tax resolution. It has been in business for more than two decades, so it has valuable years of experience in the industry. The company has a minimum debt requirement of $5,000 and has physical locations in over 30 states, which makes its services available to millions who are in need of tax debt relief.

Tax Defense Network can offer you the services of a skilled tax attorney, CPA, or Enrolled Agent. Working with these tax specialists, clients can receive help preparing taxes and resolving tax problems. Access to an attorney familiar with tax law is especially helpful for individuals with trickier tax situations. The average cost of Tax Defense Network's services is $2,500 to $3,000, though the actual cost varies based on a customer's tax situation.

Interested individuals should take advantage of Tax Defense Network's free consultation to have their case reviewed, hear a potential plan for resolving their tax debt, and get more specific information on costs.

While the company has limited industry accreditations and a short refund policy, the customer reviews are overall very positive. We recommend working with Tax Defense Network as your tax relief agency because it is one of the best tax relief companies in the industry.

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4.6

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2,875 Reviews

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apollosmom

From day one, I have had almost no negative experiences with TDN. By and large, the skilled employees have guided me on a journey I know I would not have been able to navigate on my own. Marianelly M has been particularly helpful, knowledgeable and generous with her assistance in my case, and I feel that she will continue to help others as she has helped me. The entire team at TDN has allowed me peace of mind with their assurances that they had my case well in hand. I am and remain grateful.

3 weeks ago

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margaret wambui

Michael W. did a fantastic job helping me with a huge amount of taxes that I owed for both state and federal. I did not have to worry about what was going on as he kept me updated every step of the way. I especially liked his professionalism and diligence. If you feel stuck with anything taxes of any amount, Michael is the guy! Thank you so much Michael,

2 months ago

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Reply from Tax Defense Network

Thank you for taking a moment to highlight your positive experience with Michael and our Tax Defense Network team! It's been great working with you to resolve your tax matters.

Oct. 9th, 2024

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Stacey

It is a quite expensive program but it does end up in the long run saving you quite a bit of money. It is scary when you owe money to the government and they're so competent and able to advocate for you. I was able to get a really good monthly payment and program for all of our back taxes that was affordable when a couple of issues came up we were able to restructure for even lower payments. They were able to be exactly what we needed and even when mistakes were made, they made it right. I had a couple of incidents come up after that had helped use with our settlement that they did free of charge to correct some of the mistakes that were made. I really appreciate that. I am grateful we found this company and I would highly recommend them to anybody who needs it.

5 years ago

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Reply from Tax Defense Network

Stacey, we are grateful that you have allowed us the opportunity to partner with you towards your financial future. If you need us we will be there anytime and every-time.

May. 2nd, 2019

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David J Hillsboro, OR

We've dealt with them on a couple issues over a number of years and in all that time, there was only I think one person that we had trouble communicating with and everybody else was amazing beyond expectations. They were really really great. So I think that one was an anomaly and everybody else was always able to get information and make things happen fast. They knew what they were talking about which was fantastic. Everything happened in a timely manner. They were extremely knowledgeable and they're very prompt. They provided detailed information. They got everything on track for us. We couldn't ask for anything better.

5 years ago

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David,

Having you as a client couldn't be better. Thank you for choosing us!

Jan. 24th, 2019

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Charles Marble Falls, TX

They told me about their plan and I decided to use them, I had talked to a couple other companies and they sound like they're the ones that were going to take care of me the best. They handled it and took care of it. It wasn't a lot of money to get it all done and now free, I'm just paying back my taxes and take care business. I'm very good I'm glad I got it done. It's a good company and they helped me, and I appreciate all the help and they were help me and when I needed help. My account manager who was in charge of mine contacted me on all changes and guided me through everything. It is a real simple process and she took care of me. They are very trustworthy.

5 years ago

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Charles,

Thank you for your review. Hopefully, you will choose us with any other tasks you need handled.

Dec. 19th, 2018

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Alfredo Terpolilli

We reviewed a lot of the other companies out there and Tax Defense Network seemed to have the best reputation and feedback from their clients, so we just took the chance. It was a good choice. They got feedback to me very quickly and answered all of my questions. They were very accommodating and understanding, there was no judgement from them. I was very pleased with my interactions with their representatives. It was an easy process. I'm currently making payments to my state and I get little reminders to send it every month. Initially I thought the price was pretty high but after I saw how much work they put into it I'd say it was an extremely fair price. If I had tried to do it alone, I would never have been able to negotiate with the IRS. It's certainly better than hiding in the shadows because I'm afraid of something happening. I'm very pleased with the result. They cleared the way for me to plan better and pay my taxes.

6 years ago

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Leigh B. Pringle Placerville, CA

I had previously been with 2 other firms that I had very bad luck with. I had seen that Tax Defense Network had a much better reputation and much fewer complaints, so I decided to try it. I've been working with them for a couple of years now and my experience in general has been excellent. They have done everything they said they were going to do. They kept their word on the pricing, which was the biggest problem I had had with the previous companies I worked with. Those two told me my case had been much more difficult than they thought it was going to be and tried to charge me more. The fees for Tax Defense Network were the same from the beginning and they never came back to ask me for more. I've had a couple of representatives that were not responsive, but they took care of that. Besides those, they were very responsive, knowledgeable, and easy to work with. The information and advice I've been given has been correct so far.

6 years ago

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Leon E Oliver Indianapolis, IN

They normally only deal with tax issues that are $10,000 or higher because they charge a set rate. They were willing to take my case, which was just $8,000, because I'm a disabled veteran. They went out of their way to get me a reduced rate and help me. It all required minimal involvement from me. From time to time I had to give them authorization to do things, but they researched everything, contacted everyone that needed to be contacted, and took care of everything. If I gave them a call and had to leave a voicemail they would usually get back to me with a response in a couple of hours. I feel like it was a good decision. They just went ahead and took care of the issue, which I greatly appreciated. We're still in contact and they keep me informed of any changes.

6 years ago

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Sylvia J Galbraith Fremont, CA

We needed help with the IRS and our tax debt. When we found them online and called, we talked to some really great people that have helped us out. We've been affiliated with them for about 3 years now. They do all the footwork and all the calls, all I have to do is just make my payments and that's it. Every time something happens with the IRS I've always been able to call them or email them about it and I get a response within 24 hours. They are always willing to work with us on the payments and everything. All the people I've talked to over the years have been awesome. They've been really helpful and saved us from a lot of debt.

6 years ago

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Ana G Traczyk Lehigh Acres, FL

I had a real huge tax problem since 2006 and decided to do something about it. Somebody told me about them so I called in and they were super good. They kept me informed through the whole process. Even when they had to switch the person that was in charge of my case, they called me and the lady that took over introduced herself. She kept me updated on everything that the attorneys were doing. She has accomplished a lot for me. I'm still waiting on the last resort letter that will free me from paying all this money attached to my tax interest. She said that I just had to wait and I trust her, she hasn't lied from the beginning. I can't wait till I'm able to solve this huge problem I have. I'm thrilled and thankful for finding about them. They do what they say they will do.

7 years ago

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Donald E Lipscomb Jr Alexandria, VA'

It was a bit of a shot in the dark. I just started looking online at what they had and felt like their services made enough sense for me to inquire a bit more. They did everything they said they would do but once we got into the negotiation phase, their agent just let a lot of time slip by. I just thought they needed to follow up a bit more than what they did. At the end of the day though they did everything they had planned to do and the strategy was executed as they said. I didn't know that afterwards they have a program that's free of charge to monitor the agreement compliance. I would've liked to know about that first hand. It's a good service and it would have helped me keep track of things after the fact.

7 years ago

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Roger Talbott Donnellson, IA

Honestly I just found an ad for them in the yellow pages and decided to give them a call. From there we entered into a good relationship with them. All of my experiences talking with them over the telephone were good. They were prompt at getting back to me and we exchanged a number of messages that way as we went through. They would let me know what they needed from me and always informed me when they had received it. They gave me everything they told me they would and they were accurate. I haven't heard back from the government telling me that something was wrong. I even got a little bit of return in a timely manner. There were no hidden charges or costs either, I'm very pleased with them. We live in an era where good service is almost a surprise and when you get it it's a pleasant surprise. I've never done anything like this before and tax issues were kind of hanging over my head for a number of years. I was really nervous of going with them, especially since it was all over the phone. I wasn't sure how it was going to turn out, but it couldn't have gone better, it was a good decision. All in all, it was actually a fun experience.

7 years ago

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Steven F. Stewart La Porte, TX

I was trying to deal with my taxes myself but I wasn't doing a very good job. I decided to reach out to a professional company and they came up with one of the highest ratings. Overall they had a very good customer service. They always communicated with me and helped me out. They were also very nice and professional. I was hoping to get a little bit more of a break when it came to the total amount that I had to pay to the IRS though. They dug as much as they could to get it to drop down, but they couldn't do much. After we were all done they still followed up with me and called to check on things. Recently I've been receiving anonymous calls from people claiming to be the IRS, so I called them and they told me to send them their way rather than trying to talk to them. I feel good going into tax season this next year.

7 years ago

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Arlene D. Brown Gansevoort, NY'

I've had a good experience with them. They are very personable people. They discuss everything with you and if you have any questions or if you don't understand everything, they explain it. They are very understanding of your situation. They are very professional. I asked them to give me bi-weekly updates on things and I could count on getting it on time. Every two weeks they would tell me if anything was settled or if something was happening. It was a relief knowing that they were working on things and giving you their fullest attention. It gave me peace of mind and took a lot of pressure off me. I'm pleased that I chose to work with them and I definitely got my money's worth.

7 years ago

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Gregory Mahle Webster, WI'

Back in 2008 I was looking at them because I needed them, but it wasn't until 2017 that things got to a point where I needed their service and they took care of me pretty well. They kept me informed of all the things that I needed to know about my tax problems. They emailed me and called me to let me know exactly what was going on. They would explain everything nicely in layman's terms. It twas pretty damn nice. They were very cordial and happy whenever I called to answer a question. If they couldn't answer right away, the got back to me with a call the next day. I was really surprised about that, I thought it would take three to four days for that to happen. If there was an error, if I had any questions, or anything, I could email them. They gave me all sorts of information to read through and they did this the during the whole process. They were worth the money. Since I was on a limited income it was kind of hard to do it, but I had to bite the bullet sooner rather than later to get it done. We worked through making the payments and everything was okay. Things got covered. They helped me save my home and disability check so I don't have any problems and I can sleep well thanks to them. I would definitely recommend them. Especially if anyone is in trouble, I'd like to help them out, especially when it comes to taxes stuff. I'm pretty happy with it.

7 years ago

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Deborah Pop

Customer Review Video

2 years ago Edited January 10, 2024

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Reply from Tax Defense Network

Deborah, thank you for taking the time to provide this feedback for Kendra and Tax Defense Network. We are happy to have been able to resolve your tax concerns!

Dec. 21st, 2021

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Susan Wilson Roanoke Rapids, NC

Being truthful honest and upfront with their customers especially when someone like I myself have been in the predicament that I have been in and not being able to find my taxes but have someone to stand beside me to help me do so and do it the correct way to keep people from knocking on my door if you know what I mean and understand where I'm coming from

3 years ago

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Reply from Tax Defense Network

Hello, Susan. We are always happy to hear that we have had such a positive impact on our client's life. This is why we do what we do! Thank you for your feedback and for your business.

May. 3rd, 2021

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Nick G. Jacksonville, FL

I had the pleasure of working with Heather H 2 years in a row getting my taxes done. She was always thorough, knowledgeable and followed up on all communication. I had every reason to feel confident that my tax returns were in good hands. TDN has also been a little less expensive than other avenues of tax preparation. Cant ask for more than that. I'll be back again !! Nick G.

5 years ago Edited September 14, 2021

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Reply from Tax Defense Network

Nick, we spend rigorous hours training in the battlefield of taxes to ensure each individual has the most knowledge to answer all of your tax questions. Thank you for your feedback and for being our client.

May. 14th, 2019

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Rachel

I am very grateful to them for helping me out of a bad situation. They weren't helping me with tax related stuff but with my student loans but they helped me greatly. They got me into a rehabilitation program to get my loans at a default and hopefully I can get on the forgiveness plan after that. The people were very helpful with questions and they kept in contact with me via phone and email constantly.

5 years ago

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Reply from Tax Defense Network

Rachel, we ourselves were once and are students, so we understand and are here for you every step of the way. We are grateful to be a part of helping each and everyone of our clients to transform their financial futures.

May. 2nd, 2019

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Kim A

I ended up with 3 different tax analyst. So it took a lot longer and got confusing for a while. Each time I got a new person it was like starting over and having to review everything again. If I could have just gone through one analyst it would have been a lot better. Tax Defense Network was able to set up a payment plan that was a little tough, but at least we're going to get it paid off. I feel good about choosing them. It's good that someone else could figure it all out for me because I was lost. I do want to say how courteous and helpful they were. The only problem I had was switching analysts, but other than that, job well done.

5 years ago

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Reply from Tax Defense Network

Kim, thank you do much for giving us your honest feedback. As we are always striving to be our best selves we appreciate you sharing your experience to highlight the things we can do better. It was our pleasure to partner with you to transform your financial future and we look forward to working with you in the future.

May. 2nd, 2019

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Tina Marion, IN

My sister did it first and told me about good they were so then I tried it. Everything was real thorough, it took me from beginning to end and they got me to a place where I had the weighted lifted off my shoulders and I could sleep at night. They have good people skills, they know how to talk to people. They were real and they don't rush you and they listen to everything you say.

5 years ago

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Reply from Tax Defense Network

Tina,
Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Bobbi South Bend, IN

They were very professional and very helpful over the phone when I talked to them, every time I called with questions or concerns they immediately answered it and they did not think any question was a dumb question. They are very helpful and gave me more options that I didn't even think of. They are very professional and very courteous and are sympathetic to you and your needs.

5 years ago

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Bobbi,

We look at our clients as family. Thank you for your review and we with you the best.

Dec. 19th, 2018

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Anonymous

I'm glad that I that I'm a customer there. I've looked into a lot of different other companies and I when I read here it was an eight plus rated company, I felt comfortable giving them the business. They actually were able to help me make payment arrangements to pay them back. They want their customers to be comfortable. It is a little scary and they make you feel at ease because they do all the work for you so you don't have to worry about engaging with the IRS. I feel they are very passionate with helping their clients with their tax issues.

5 years ago

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Anonymous,

Thank you for you review and choosing us to assist with your matter.

Dec. 19th, 2018

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Michael Crowley, TX

They got all the information for me to take care of everything. They're very professional. They know what they're doing and only call me when there's something they need to discuss. They're very customer friendly. They have fulfilled everything they said they were going to do so far. It's been a very positive experience and like I said, the are there for me and I'm glad to have them.

5 years ago

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Michael,

Thank you for your review. I'm glad to hear that you have had a pleasurable experience.

Dec. 19th, 2018

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Anonymous

There's lots of things that I didn't know and didn't understand. I've always been solutions oriented and I've dealt with other types of firms like Tax Defense that didn't work. I really feel like the authenticity and the way they're trying to help people and educate them is power. The sales person that was the initial contact was pretty knowledgeable and was an individual who did her homework. They were really right on target and educated me more. It was very important for me to feel safe and really be able to move forward in a more secure way.

5 years ago

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Anonymous,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Ralph Joliet, IL

Whenever I called, they answered my questions and they got the job done in a very efficient manner. I was very happy that I went with them. Some people told me that it was a scam, and I found that it was not a scam but a legitimate business and they have many lawyers and they were able to give me answers to my questions and able to solve my problem. They were always efficient and courteous to me.

5 years ago

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Ralph,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Connie Kansas City, MO

The representative got right in and they helped me out. They did all the investigation and got me back on good terms with my company what I needed to get it with. Everything got set up for me and I didn't ahve to do anything. They took care of that. They're good at their job and they know what they're doing and do it quickly. They keep in touch with you and let me know every step they took and who they contacted and everything.

5 years ago

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Reply from Tax Defense Network

Connie,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Dan Arvidson Troutdale, OR

They've kept me up-to-date on everything that's going on. Even the stuff that moves kind of slow with the federal government, they kept me informed with letters they've sent and approximately when we should be hearing something back. They're just a great company. They're very honest to work with. I'm not worrying about what is going to happen. They're taking care of it for me so that's a burden off of me.

5 years ago

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star star star star star

Verlaine San Jose, CA

They were very responsive and thorough. I don't have to wait long periods of time to get somebody on the phone nor do I have to wait for anyone to reply to my email. We're still using them and I have nothing to complain about. They've been very good. They've helped us out because we had five years worth of taxes that we had to get resolved and settled, they did great.

5 years ago

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Reply from Tax Defense Network

Verlaine,

Thank you for your review and allowing us to assist you with all of your needs.

Dec. 18th, 2018

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greg

Maxwell W is the only individual that will be receiving a 5-star review from me. I started with tax defense network two years ago and have been through about five or six different representatives and in each case Maxwell had to step in and fix their mess because other reps were incompetent. In particular Sarah A was the worst case representative I have ever dealt with in my life. She did not follow through with anything and Maxwell had to pick up her mess.

6 years ago

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Reply from Tax Defense Network

Mr. Maxwell is taking over these reviews! Thank you, Greg, for taking the time to leave your feedback.

Nov. 15th, 2018

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Tina Gatling Spring, TX

I went on the web and saw some information there. When I asked they responded quickly and we talked about how they could help me with my debt. I liked the way they negotiated things with the IRS. They negotiated with them as far as the payments and a couple of other things went. They were always pretty timely in getting back to me. I couldn't always talk to the person that was assigned to my case but whenever that happened they would allow me to speak to someone else. If they had to, they would forward things to me or call me back. My case is not really closed yet, but I can call them at any time. I was pretty much satisfied, they did a good job.

6 years ago

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Reply from Tax Defense Network

Hi Tina,
Thank you for this amazing review. Taking the time to write out such a thoughtful review means a lot to us.
Please never hesitate to contact us.

Nov. 1st, 2018

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Juanita Ingle Houston, TX

We had some tax issues we needed help with so we gave them a go. Customer service made us feel very comfortable. During the time we were doing it we got constant updates from the person that was helping us. We got great results from them. It was the best decision we could have made. We continue to use them for our yearly tax return. We're very happy with the service and I'm glad to refer other people to them.

6 years ago

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Reply from Tax Defense Network

Juanita,
Not only did you have a great experience, but you also continue to work with us every year?
WE LOVE IT! and we love having you as a repeat customer.
Thank you so much for the review.

Nov. 1st, 2018

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Mark Hearn

I need some help, I saw them on the web then I signed up with them. They did everything that could be done to help me and they gave me all the documentation and emails needed. Basically they explained everything that needed to be explained and helped me understand what was going on. They helped me with the debt I had and paying it back. I thank them for the hard work and I appreciate their help.

6 years ago

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James B Cheek

I decided to contact tax defense network or a tax defense company because I was having issues with some old taxes that I didn't know what to do, and they knew how to solve it. We worked through it and we came up with a magnificent resolution: we had those taxes placed on non collectable, I believe that was the term was. I was always able to reassure them and they were very helpful. They answered all the questions I had. Now I can have a better sleep since they helped me with my tax situation. They were cordial every time that I had a question and very receptive to my phone calls. They did a very good job.

6 years ago

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Mark

I signed up because I had a tax problem and they helped me with it. They are just a great company, they're very helpful and I can't say nothing bad about them. They helped me out a lot, I still use them every year for my taxes. They got a settlement for me. They help me out I mean they were a lifesaver I was in a little bit of trouble with my own doings and they help me, I was ignorant just what it was. They always get back to you if you leave a message they get back to you, I used them for my taxes every year, I think this is my 5th year of working with them and I use them every year.

6 years ago

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William M Saylers Pelzer, SC

I called around several different radio stations, Christian deals, and between those options and deals, I decided to choose them. They were expensive but they got it fixed. I got behind on my taxes because my sister had cancer and I didn't have insurance, since they fixed my owed tax back I got it paid back in December of this past year. When I called them out, I was transferred twice but they always answered all my questions and called me back when I needed. I recommend their service because they were prompt with results, friendly, helpful and well informative.

6 years ago

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Antwine New Orleans, LA

They were recommended by a friend. I was in a situation where I thought I couldn't be helped but they did everything they could in the best way possible to help me. For the most part it was easy to get in touch with people when I really needed to. It's worth it if you have any questions you might need answers to. In the end, I was very satisfied with the results.

6 years ago

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James Rogersville, AL

I checked them out at the Better Business Bureau and decided to go with it. They were very responsive and easy to talk to. Everything was explained in a way that a layman could understand all the tax rules and regulations. They did everything they said they would do. They helped me get everything to a point where I could manage things. I'm happy with the results and very satisfied.

6 years ago

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Daniel F Mcavoy

I checked out different services online. They had good ratings and after talking to them I decided to go with it. They answered all my questions and were always available for me when I called. Communication was just very good, they stayed in contact with me constantly. I'm very happy I did it. They were very good and did everything they said they were going to do.

6 years ago

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Dave Caldwell Newport, KY

I had issues with backed up taxes that I needed help with. I researched them and had heard they were a good company so I went to them. Customer support was fine up until the power of attorney went. Once they were no longer representing me I left a couple of emails that I never got a response to. I mean, while we were in the middle of things everything was fine. They definitely got me the best price they could. Besides that, they don't really have any websites or other ways to get information from them. I spent $2,400 but I had no way to know how much exactly it was all going to cost me. I mean, money was taken out of my account every month and I would get letters saying they had gotten a payment, but there was no website to check things and they would never answer my calls. There was no address or anything, I just never knew what was going on.

6 years ago

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Pamela Thomas Stevensville, MD

I was behind on filing my taxes and needed some assistance since it was the first time that had happened to me. Since they were rated very high by the Better Business Bureau I decided to go for it. They are very conscientious and are on top of their game. They just keep going until they get the job done. My representative was just an excellent person, very personable and nice to deal with.

6 years ago

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Michael Thompson Tucson, AZ

I went to them because I needed help resolving my tax situation. I felt like I got pretty good answers from them. They gave me a good scope on what the legal issues where, what options I had, and which ones would be best for me. They also follow up and stay in touch with the IRS and with you. The program really gives you a sense of support. They have been very responsive and dependable.

6 years ago

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Anonymous Santa Fe, NM

We received a tax bill that we were unaware of so we went to them. They just provided the help and service that I needed. They took the time to answer my questions when I called and they kept me up to date pretty regularly. I didn't need to be calling them to get the information that I needed. It's kind of pricey but they got us the time and help to gather our money and start our tax payments rather than coming up with a large payment right away. I felt comfortable with them.

6 years ago

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Donald P Earl Nixa, MO

I googled them and chose them based on their ratings and the feedback from their customers. The people we talked to were wonderful through it all. They were knowledgeable and very quick to respond or call me back. They did exactly what they promised they would do, which was stop the levies on our social security checks. They delivered results quickly. Usually it takes over a year to stop that kind of thing but they did it in 6 or 7 weeks. I really appreciated that they let us pay for everything monthly rather than lumping it all into a big payment. I feel great and happy about it all.

6 years ago

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Peter V Cuprak

I needed help so when I heard about them I reached out. They helped me. One person worked with me time after time after time. I was never sent to someone else who didn't know what I was talking about. One person just handled it all for me. They kept in touch with me and let me know what was going on. I would've loved not to pay anything at all, but it was all well worth it. I'm very satisfied and very happy with it.

6 years ago

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James Ronald Dravenstott Aliquippa, PA

I've been pleasantly happy with what they have done. They don't bug me, instead they call me ever so often and respond every time I call. All I have to do is send them the money and that's it. They have kept me informed of everything and they never asked anything from me. So far I haven't heard anything from the IRS. Compared to what I owed, it's cheaper.

6 years ago

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EK Capron, IL

I went with them because I thought that communicating with the IRS was impossible. Every time I got involved with the IRS I got sick to my stomach and had a hard time dealing with the subject. I needed someone to do it for me. They didn't really help much either though. In the state of Illinois, they got to it too slowly and by the time they started their discussion they turned over my account to a collections agency. They didn't save me any money, instead it costed me because they were too slow.

6 years ago

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Shirley R. Wickham Lake Elsinore, CA

My mother was the one that needed them. She had lost track of the family trust accounts and taxes so we were in trouble since she hadn't filed for several years. My account had already been raided at that stage but they put a stop to it all and straightened out the situation. They got a payment plan that I could handle and got us back on track. My mother just kept trying to be involved but they worked with us and helped me and my son get it done. They were very understanding and helpful. They kept the IRS from taking all of our accounts and properties.

6 years ago

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Steven W. Smith Greer, SC

I researched other companies. I didn't really like the first one that I talked to, but I had a very good feeling with Tax Defense Network so I went with them. They always called me back and were very patient with me. I didn't really get everything that I wanted but I got something close to it. All I had to do is pay the monthly fee and that was it. Overall I'm relieved.

6 years ago

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Kimberly Tello Jackson, MI

We were way over our heads with the IRS. They helped us a lot in making our debt go away and lowering the payments to something I could pay. They dealt with the IRS and took away a lot of the stress away from me. Their customer support was really good. They were good about answering the phone and getting back to me whenever I had any questions. They were on top of things and did what they said they were going to do. I feel like it was a good decision.

6 years ago