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Tax Defense Network

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2,789 User Reviews

8.5

Overall Score

LAST UPDATED: May 24th, 2022

Tax Defense Network is a highly recommended tax company with a full range of services extending from tax debt resolution services to tax return preparation.

Tax Defense Network has an average cost of $2,500 to $3,000 for its full services (prices will be lower for less in-depth services and higher for more in-depth services), a good price for the tax relief industry.

The company employs many tax professionals, including enrolled agents, tax attorneys, CPAs, and tax analysts. These experts work to resolve tax problems on their client's behalf.

With the combination of professionals, a large selection of relief services available nationwide, and no minimum debt requirement, TDN is able to help a broad range of customers and has a high client satisfaction rating.

Tax Defense Network will negotiate with the IRS on behalf of its clients and find a tax relief solution that is best for the taxpayer. Some of these solutions include providing tax representation and making offers in compromise that settle the tax debt they owe to a lower total amount. Delinquent taxpayers can work with a tax expert to receive the relief they need from a variety of Internal Revenue Service (IRS) and state tax penalties.

View Tax Defense Network reviews at the bottom of the page.

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The Good

  • Tax Defense Network Cost
  • Excellent Customer Reviews
  • Variety of Tax Forgiveness Services
  • Professional Debt Forgiveness Team
  • Available Nationwide
  • FAQ Section
  • Community Outreach

Tax Defense Network Cost

Tax Defense Network charges between $2,500 and $3,000 on average. End price depends on the amount of tax debt customers owe to the IRS and the tax relief actions required. Tax Defense Network's average price is good in comparison to other tax debt relief options.

Prices for tax relief services vary depending on the client's situation. For a more precise cost estimate, potential clients should take advantage of the free consultation offered by Tax Defense Network. This process of determining the complexity of the tax problem and then offering a cost estimate is standard among tax relief service providers.

Customers will appreciate not having to call for a quote and possibly being pressured into services without researching other options; this gives customers the opportunity to research and find the best tax relief company that suits their needs as quickly and efficiently as possible. This transparency also gives more credibility to TDN and shows that the company isn't trying to hide costs and fees from customers.

Excellent Customer Reviews

Tax Defense Network continually receives positive online customer reviews.

Customers praise the company’s professional and attentive service and kind staff. Reviews regularly comment on the knowledgeability of the tax professionals and their ability to answer questions and resolve issues.

Many clients also praise the company for resolving their tax issues, dealing with unfiled tax returns and unpaid taxes, removing a bank levy, and settling their IRS tax debt to something they could better afford to pay. Furthermore, clients have also appreciated TDN’s assistance with filing tax returns.

Variety of Tax Forgiveness Services

TDN is more than just a tax resolution company and offers an impressive selection of tax relief options for individuals, the self-employed, and business owners.

The company's full-service approach allows individual taxpayers and businesses with a variety of tax needs to utilize its assistance. Interested customers can call for a free consultation with a tax professional to gain guidance before committing to its services.

Tax Defense Network’s tax professionals can assist with tax issues such as IRS back taxes, delinquent taxes, small business tax issues, payroll taxes and a variety of IRS penalties such as wage garnishments, federal tax lien issues, and bank levies.

The qualified tax forgiveness professionals can also represent clients during tax audits. Additionally, it assists with IRS appeals and also offers rare IRS debt forgiveness solutions such as innocent spouse relief, student loan forgiveness programs, and other tax amnesty programs.

The company helps customers receive the best possible tax resolution through its tax relief services. It can help settle IRS tax debt through an offer in compromise, penalty abatement, an installment agreement, or a currently not collectible status. TDN also offers financing options for those in need of assistance.

Tax Defense Network helps its clients navigate the IRS's tax relief programs. The ability to work with tax experts makes Tax Defense Network a great option with seeking a tax relief agency.

It can help small businesses with tax resolutions similar to those provided for individual clients such as an offer in compromise (settlement agreement), installment agreement, penalty abatement, and more. TDN can help people fight a wage garnishment or tax lien, prevent future tax liability, take advantage of tax cuts, and educate you on your personal taxable income for future reference.

Tax Defense Network's services extend beyond tax relief. The company also has tax preparers who do tax return preparation. Tax preparers ensure that clients' taxes are filed properly and that clients get their tax refunds if they paid more taxes than they should have. Tax Defense Network also helps with student loan debt. Its tax preparation services are available to individuals and small business owners. It also assists with payroll taxes and other tax forms. Additionally, it provides financial solutions for businesses such as bookkeeping and business advice on its site bizsolutionsnetwork.com.

With these additional tax services, Tax Defense Network goes beyond relief programs to help its clients avoid future tax problems.

Professional Debt Forgiveness Team

The team of dedicated enrolled agents, tax attorneys, certified public accountants (CPAs), and tax analysts has acquired an impressive reputation, judging by numerous customer comments. These types of tax professionals are qualified to represent clients in front of the IRS during disputes and appeals.

Tax attorneys and enrolled agents understand how the IRS works and what tax law requires of taxpayers. The most common ways to deal with the IRS is to negotiate the tax debt with an offer in compromise or set up a payment plan with an installment agreement.

Removing penalties, like levies on bank accounts or tax liens on property, is trickier to achieve because of the strict rules and eligibility requirements for penalty abatement.

A highly qualified tax team, including customer service representatives, is vital for creating and providing customers with a quality tax forgiveness program.

Additionally, customer services representatives are accessible 24/7 by phone to answer questions or for free consultations. The company can also be reached by email or mail.

Finally, Tax Defense Network employs Spanish speaking representatives, a service not offered by all tax resolution companies. With the help of a professional tax lawyer, you'll be able to fight virtually anything the IRS throws your way.

Available Nationwide

TDN is available in all 50 states. Not all tax resolution companies operate in every state. This makes the company available to a wide variety of customers.

There is also a minimum tax debt requirement of $5,000, which is low in comparison to other tax debt relief companies; oftentimes tax relief companies will require a minimum amount of debt a customer must owe before qualifying for assistance. A $5,000 minimum requirement makes Tax Defense Network's services available to people from many different financial circumstances.

The company can also help natural disaster victims and taxpayers with tax problems, such as the survivors of Hurricane Maria and Hurricane Harvey. Disaster tax relief is the IRS's way of helping those who live in an area that has been declared a "disaster area." Qualifying customers will be able to claim a loss and gain some tax credit.

FAQ Section

Tax Defense Network has one of the most helpful and informative FAQ sections that we've seen in the tax relief industry. It has sections covering all of the following areas related to tax debt and tax issues:

  • Back taxes
  • Close corporate filing
  • Delinquent taxes
  • Individual tax preparation
  • Innocent spouse relief
  • IRS appeals
  • IRS Fresh Start Initiative
  • IRS payment plans
  • IRS penalties
  • IRS tax debt forgiveness
  • IRS tax levies
  • IRS tax liens
  • IRS tax negotiation
  • IRS tax relief
  • Offers in Compromise
  • Payroll taxes
  • Sales tax nexus
  • Small business bookkeeping
  • Small business startup
  • Small business tax preparation
  • State tax relief
  • Tax audit penalties
  • Tax audit process
  • Tax audit preparation
  • Tax debt resolution
  • Tax planning
  • Tax settlement
  • Unfiled taxes
  • Wage garnishment

This is an incredibly thorough list, and we are very impressed with the depth and breadth of questions answered by Tax Defense Network. If you are in the research phase of finding a tax relief company, we definitely recommend consulting TDN's list of FAQs as part of that research.

Community Outreach

Tax Defense Network, as part of the MoneySolver family, gives back to the community through donating to a number of nonprofit organizations, such as Hunger Fight, Boys and Girls Clubs of America, The Salvation Army, and the Hubbard House. Company employees also volunteer their time and talents throughout the year toward a variety of local events, primarily in Jacksonville where the company is located. It's always nice to see companies supporting the communities in which they operate.

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The Bad

  • Short Refund Period
  • Negative Reviews
  • Missing Accreditations
  • State Availability 

Short Refund Period

Tax Defense Network does offer a money-back guarantee for three days. Most other tax debt relief companies offer a longer refund window. Some competitors offer refund windows that range anywhere from 15 to 180 days; however, some tax relief companies do not offer a money-back guarantee.

Negative Reviews

Though Tax Defense Network predominately receives positive reviews, it has also received some complaints from customers. One recurring complaint is that the company can be hard to get a hold of when dealing with problems or complications.

Some customers had trouble speaking directly to an agent or attorney. This can be a major issue for customers who have questions or concerns about their accounts. Also, some customers complained that the price was high for the tax relief services rendered.

Missing Accreditations

While Tax Defense Network has some industry accreditations, it does not have all of the accreditations available in the industry. Accreditations hold companies to a certain standard and often require audits to ensure that the companies are upholding these standards. Accreditations can help customers in the researching process.

State Availability 

Tax Defense Network has physical locations in over 30 states, which is really nice for clients in those states that are looking for in-person tax relief services rather than companies that will only work with them online or over the phone. However, we can't find any information about the other states that don't have physical TDN locations, and a quick search for services in Montana, for example, yielded no results.

Thus, if your state of residence is not listed on Tax Defense Network's website as an area the company services, you might not be able to get tax relief help from TDN and might need to explore other companies in your area or companies that provide completely remote tax relief services.

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The Bottom Line

In comparison to other tax relief companies, Tax Defense Network has a great reputation for offering a wide range of tax services to help clients achieve a successful tax resolution. It has been in business for more than two decades, so it has valuable years of experience in the industry. The company has a minimum debt requirement of $5,000 and has physical locations in over 30 states, which makes its services available to millions who are in need of tax debt relief.

Tax Defense Network can offer you the services of a skilled tax attorney, CPA, or Enrolled Agent. Working with these tax specialists, clients can receive help preparing taxes and resolving tax problems. Access to an attorney familiar with tax law is especially helpful for individuals with trickier tax situations. The average cost of Tax Defense Network's services is $2,500 to $3,000, though the actual cost varies based on a customer's tax situation.

Interested individuals should take advantage of Tax Defense Network's free consultation to have their case reviewed, hear a potential plan for resolving their tax debt, and get more specific information on costs.

While the company has limited industry accreditations and a short refund policy, the customer reviews are overall very positive. We recommend working with Tax Defense Network as your tax relief agency because it is one of the best tax relief companies in the industry.

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4.0

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2,789 Reviews

Review Breakdown

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59%

4 grade

14%

3 grade

6%

2 grade

5%

1 grade

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Tanya Ike Frankfort, IL

I have worked with Tax defense network for a couple of years now and Richard M has been amazing and very responsive. We finally got a resolution with the IRS and we could not have been more appreciative of all the hard work that Richard and his team has done. Definitely a Godsend. We can't thank Richard enough for everything.

14 hours ago

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Reply from Tax Defense Network

We are always happy to know that we have provided top-tier service to our clients. This is why we do what we do! Thank you for choosing our TDN team to assist you, Tanya!

May. 24th, 2022

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Michael George La Puente, CA

Tax Defense Network dug me out a hole I owed over $25,000 to the IRS because I screwed up my taxes for years and they got it knock down to $5,000 with 12 easy payments for me and the truth is I can finally relax not worrying about the IRS Ellis D is the man and if anyone calls ask for Ellis I would truly rate them 10 stars, Everyone was a big help and again Ellis helped me out and walked me through everything. Tax Defense Network give that man a raise!!!

1 week ago

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Burt Hume Thousand Oaks, CA

All those I worked with were attentive to me on the phone. They worked with the IRS to make it so I owed nothing unless my finances change. At retirement with only Social Security. That is not likely to happen. Now to deal with California . We'll see

1 month ago

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Reply from Tax Defense Network

Hi, Burt. Thank you for taking a moment to leave this feedback about our TDN team. We're happy our team could provide you with such a positive experience. If you have concerns about your provided resolution, don't hesitate to contact us by calling our Client Care Team at (877) 856-5118. Your confidence in your case results is important to us. So, we would be happy to address any questions you may have about your services now or in the future!

Mar. 30th, 2022

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Ellwood Davis Athens, GA

I had a error-ridden tax bill of 580,000 dollars, and I'm retired and on a fixed income. They took the case, and got them down to 3,000 and put in uncollectable status. I could not have even hoped for results like this, without Tax Defense Network leading, and owning the entire case.

2 months ago

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Reply from Tax Defense Network

Hello, Ellwood. We truly appreciate your kind words and are happy to hear that we have had such a wonderful impact on you! It's been a pleasure working with you here at Tax Defense Network.

Mar. 17th, 2022

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Jennifer Cannon Birmingham, AL

I couldn't be happier with the service I am receiving from the tax experts at Tax Defense Network. The agent assigned to my case (Annette H) has been extremely professional and helpful throughout the process. Responses are always prompt so you will never wait around anxiously hoping that your case is being worked. It is, and almost immediately! Everything was handled timely and efficiently from beginning to end and I am continuing to use their services from here forward. Trust me, hire this company and request Annette! The IRS is definitely NOT what you would call prompt. Therefore, it is nice to know that you aren’t waiting on your tax professional on top of that timeline response timeline from them and that they are getting the ball moving quickly. I would recommend them and Annette to anyone needing their services, whether your case is complicated or simple. They are absolutely amazing!

1 month ago

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Reply from Tax Defense Network

Jennifer, thank you for this incredible feedback! We're thrilled to know that our team provided you with a positive and reassuring experience. We truly appreciate your business and this feedback.

Apr. 15th, 2022

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Jason McComb Pacifica, CA

They’re extremely helpful and knowledgeable about tax resolution issues. We especially enjoy working with Tracy M who is cheerful upbeat and helps us stay on track with resolving our problems.

1 week ago

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Reply from Tax Defense Network

Jason, we're thrilled to hear that Tracy has provided you with such a stellar experience. Thank you for taking a moment to leave this feedback!

May. 16th, 2022

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Connie Dean

The first year I went through quite a few people over my case so communication was horrible but once Heather I took my case she kept the lines of communication open and although sometimes all of my questions were not answered in her responses, overall she was great to work with.

1 month ago

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Reply from Tax Defense Network

Hello, Connie. Thank you for taking a moment to provide this feedback about your TDN experience. We are sorry to hear that you encountered servicing issues with your initial services but are happy to have turned things around. If you find that you still have questions concerning your services, please don't hesitate to give us a call!

Apr. 14th, 2022

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Louis and Karen Becerr

From the day I contacted them Richard M made me feel that he cared about our situation and made us feel at ease that they would handle our problem and he did.

1 month ago

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Reply from Tax Defense Network

Thank you for this incredible feedback about your TDN experience! We hope you continue to think of us for your future tax filing needs.

Apr. 8th, 2022

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Joyce Nanpei

It took over 6 years to get my case resolved & even now I honestly don't know if my tax issue is resolved. Minimal to none communications from the people who were helping me except that 1 monthly email telling me they're still waiting to hear back from the IRS. I received back forms that they requested from me opened but nothing done to them, I requested a copy of the letter from the IRS that my caseworker said he received saying my case is deemed uncollectible, to this day, nothing. It is very disheartening. I'm with limited resources now, working making minimum wage yet I entrusted my IRS issue to your company and I'm basically just left hanging right now. So what do you people suggest I do?

1 month ago

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Reply from Tax Defense Network

Hello, Joyce. Our team has provided many services for you since you began your relationship with our company four years ago. If you have concerns regarding your most recent experience, we would be more than happy to address your concerns. Please feel free to give our Client Care Team a call at (877) 856-5118 to discuss this matter in greater detail. We hope to hear from you and look forward to improving your perception of our services!

Apr. 8th, 2022

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Garry LaCombe Ashland, VA

The communication is horrible. They do not explain to you the process a since more than likely this is the first time going thru this but they assume you know I suppose. Messages don't get returned and I ended up feeling like I had been taken by a scam. Once I finally got ahold of a supervisor he was very good about explaining the entire process to me and what to expect. I just wish that had happened in the beginning.

2 months ago

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Reply from Tax Defense Network

Garry, thank you for taking a moment to provide this feedback about your TDN experience. We aim to provide each client with a reassuring and positive customer journey, so we're disappointed to know that you experienced confusion about your services throughout this process. While we are happy to have been able to turn things around for you, we understand that we have room for growth. Thank you for providing this opportunity for us to do better!

Mar. 23rd, 2022

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Edward Crawford Spring Lake, NC

Ms Jane ,was awesome she was straight to the point with me I was slacking on my responsibility I then got my info right she explained to me clearly my responsibility I was worried beyond words she assured me I was good if I did my part I say thank you again tax defense Ms Jane a very happy customer Edward

1 month ago

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Reply from Tax Defense Network

Edward, we are happy to know that Jane left such a positive impression on you. Thank you for taking the time to leave this great feedback!

Apr. 20th, 2022

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Michael Watts Rosman, NC

Monica G is my case manager for Tax Defense. I am very please with the resolution and I would recommend their services to anyone who has IRS problems. Monica G get an A+ for her dedication and time getting me back on the right direction to success. Thank you Tax Defense!!

1 month ago

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Reply from Tax Defense Network

We're always happy to receive feedback for our TDN team members. Thank you for taking a moment to highlight your experience!

Apr. 15th, 2022

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Gerald Cope Woodland Hills, CA

Steven H far exceeded my expectations. Kept me informed and perfect communication throughout the process. Would definitely recommend Tax Defense to anyone who needs help dealing with any and all tax issues.

3 months ago

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Reply from Tax Defense Network

Gerald, we are happy to know that your tax professional made this such a positive and reassuring experience for you. It's been a pleasure working with you to resolve your tax matters!

Feb. 16th, 2022

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Melody Kirkwood Modesto, CA

Monica was very helpful in figuring out what was going on with my taxes. She was always there to promptly answer my questions. She is very friendly, knowledgeable, and even though I have to pay a hefty amount to the IRS she put my mind at ease as to how to take care of it. She is also kind and caring of others. I’m so very grateful to have had her help.

3 months ago

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Reply from Tax Defense Network

We're always happy to hear that our TDN team has provided such a wonderful service to our clients. Thank you for your feedback, Melody. It's been a pleasure assisting you!

Feb. 25th, 2022

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Kandace McDuffie Laurel, MD

From beginning to end the communication with the entire staff as been excellent. Once I started working with Michelle F, I started to feel more relief from a very stressful situation. Overall I think I made the right choice when I hired Tax Defense Network to handle my case. Thank you!

5 months ago

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Reply from Tax Defense Network

Hi, Kandace. Thank you for this incredible review! We truly appreciate our clients taking the time to provide such positive feedback. We are happy that Michelle was able to make this such a positive experience for you.

Dec. 14th, 2021

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Judy Seals Kansas City, MO

Since the beginning of my communications with Tax Defense Network, I have had the extreme pleasure of working with several Agents Rachel, Matthew and finally Richard M. My experience with them all has been amazing and each of them have given me a sense of relief for my current tax situation Although I have not worked with Richard for an extended period, he has been thorough and attentive once my case was passed along to him from Matthew N. Promises made by him have been Promises kept. I look forward to future correspondence from Richard, as he proven that he is there to be of help to me for any future concerns.

3 months ago

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Reply from Tax Defense Network

Judy, we are truly pleased to have received such incredible feedback for our team members. Thank you for your business and for choosing TDN to assist you with your tax matters!

Feb. 11th, 2022

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Linda Bradenton, FL

They are truly #1 in everything. They kept me informed on proceeds and progress.

3 weeks ago

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Reply from Tax Defense Network

We truly appreciate you taking a moment to leave this review. Thank you for choosing our team to assist you, Linda!

Apr. 29th, 2022

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Ray Killough Stillwater, OK

The people we dealt with were very friendly and Jane C. was most helpful in getting things done in a timely manner. Prior to Jane getting the case, our case worker was hard to reach, I guess she quit, and we did not hear from TDN for quite some time. Overall satisfied.

3 weeks ago

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Reply from Tax Defense Network

Hello, Ray. We are very sorry to hear of the issues you encountered while working to address your tax matters but are glad to hear that Jane was able to turn things around for you. Thank you for providing an opportunity for our team to make things right!

May. 1st, 2022

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Sylvia Little San Diego, CA

I am very pleased with the help we received from Jane C. We have been with this company a few years and this is the first time someone has given us good advice and what is the best solution to get our past tax years paid. Thanks!

1 month ago

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Reply from Tax Defense Network

Sylvia, we're happy to hear that Jane made this a positive experience for you, and we hope to provide this same level of service in the future. Thank you for continuing to choose our TDN team!

Apr. 22nd, 2022

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Marnice Baltimore St Louis, MO

Initially I was reluctant about the service but after my onteraction with Monica , she assured me that this service would help me. Her professionalism and tone out my mind at ease. Monica walked me through the procedure with confidence . I was impressed! I requested the opportunity to leave a positive referral!

2 months ago

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Reply from Tax Defense Network

We're so happy to hear that our team made this a positive and reassuring experience for you. Thank you for your business, Marnice!

Mar. 16th, 2022

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Kevin Beasley Kennesaw, GA

Jane did good following up on conversations we had with emails. In our world today if it is not in writing it didn't really happen. Jane did well chasing down leads and information to make sure we were presented with the best information and options available.

2 months ago

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Reply from Tax Defense Network

Kevin, we're happy to know that our team could make this a positive experience for you. Thank you for choosing TDN to assist you with your tax matters!

Mar. 8th, 2022

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Rosemary Ballwin, MO

It got off to a rocky start. The first two assigned to my case both eventually quit, I was not kept informed at all and that all took over a year and a half. Finally I was assigned Annette Hoffstatter who kept me informed and finished my case, She had to start all over again from the beginning, so it was once again time consuming. She was very professional.

3 months ago

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Reply from Tax Defense Network

Hello, Rosemary. We are sorry to hear you encountered some hurdles on your road to resolution, but we're happy to know our team could turn things around for you! Thank you for being a TDN client and choosing our team to assist you.

Feb. 25th, 2022

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Leroy barfield

They were very upfront and professional,but patient and informative.

5 months ago

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Reply from Tax Defense Network

Hello, Leroy. We understand that these situations can be difficult, so we're happy to have been able to assist you. Thank you for this wonderful feedback about your TDN experience.

Dec. 14th, 2021

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Roderick Jacobs Greensboro, NC

Monica is just great and i mean wonderful. She ask me what i'm looking for and she said i have nothing to worry about she is on the job. She told me she will try everything in her power to get what I won't or very, very close to it. She did more then i expected . Thank U for your help and getting a lot off my shoulders. THANK U FOR YOUR HARD WORK . It payed off for me. LOL THANK U. Just to let every one no i think Monica did every thing by the numbers. She did what she said she would do and more Thank u again Monica u help me so much.

3 months ago

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Reply from Tax Defense Network

Roderick, thank you for leaving such wonderful feedback for our TDN team member. It's been a pleasure working with you to address your tax matters!

Feb. 11th, 2022

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Mary Wilson Salt Lake City, UT

Tax preparer filed using my children when I stated I couldn't claim them that they would need to be refigured. That was a ko ago and still haven't heard back and or seen the taxes prepared with out my children

1 month ago

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Reply from Tax Defense Network

Mary, thank you for bringing your concerns to our attention. We strive to provide our clients with stellar services and are sorry to hear your experience has fallen short of expectations. Please call our Client Care Team at (877) 856-5118, so we may resolve this matter today!

Apr. 22nd, 2022

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Johnathan ROSSON

They talked to me about my situation and did exactly what they said they would do

1 month ago

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Reply from Tax Defense Network

Johnathan, feedback like yours is why we do what we do! Thank you for leaving this great review.

Apr. 8th, 2022

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Judy Edmonds

They were able to get me set up with a payment plan with the IRS in a timely manner!

1 month ago

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Reply from Tax Defense Network

Judy, we're happy to hear you are satisfied with our services and resolution. Thank you for taking a moment to leave this feedback!

Apr. 8th, 2022

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Stacey

It is a quite expensive program but it does end up in the long run saving you quite a bit of money. It is scary when you owe money to the government and they're so competent and able to advocate for you. I was able to get a really good monthly payment and program for all of our back taxes that was affordable when a couple of issues came up we were able to restructure for even lower payments. They were able to be exactly what we needed and even when mistakes were made, they made it right. I had a couple of incidents come up after that had helped use with our settlement that they did free of charge to correct some of the mistakes that were made. I really appreciate that. I am grateful we found this company and I would highly recommend them to anybody who needs it.

3 years ago

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Reply from Tax Defense Network

Stacey, we are grateful that you have allowed us the opportunity to partner with you towards your financial future. If you need us we will be there anytime and every-time.

May. 2nd, 2019

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David J Hillsboro, OR

We've dealt with them on a couple issues over a number of years and in all that time, there was only I think one person that we had trouble communicating with and everybody else was amazing beyond expectations. They were really really great. So I think that one was an anomaly and everybody else was always able to get information and make things happen fast. They knew what they were talking about which was fantastic. Everything happened in a timely manner. They were extremely knowledgeable and they're very prompt. They provided detailed information. They got everything on track for us. We couldn't ask for anything better.

3 years ago

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Reply from Tax Defense Network

David, Having you as a client couldn't be better. Thank you for choosing us!

Jan. 24th, 2019

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Charles Marble Falls, TX

They told me about their plan and I decided to use them, I had talked to a couple other companies and they sound like they're the ones that were going to take care of me the best. They handled it and took care of it. It wasn't a lot of money to get it all done and now free, I'm just paying back my taxes and take care business. I'm very good I'm glad I got it done. It's a good company and they helped me, and I appreciate all the help and they were help me and when I needed help. My account manager who was in charge of mine contacted me on all changes and guided me through everything. It is a real simple process and she took care of me. They are very trustworthy.

3 years ago

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Reply from Tax Defense Network

Charles, Thank you for your review. Hopefully, you will choose us with any other tasks you need handled.

Dec. 19th, 2018

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Alfredo Terpolilli

We reviewed a lot of the other companies out there and Tax Defense Network seemed to have the best reputation and feedback from their clients, so we just took the chance. It was a good choice. They got feedback to me very quickly and answered all of my questions. They were very accommodating and understanding, there was no judgement from them. I was very pleased with my interactions with their representatives. It was an easy process. I'm currently making payments to my state and I get little reminders to send it every month. Initially I thought the price was pretty high but after I saw how much work they put into it I'd say it was an extremely fair price. If I had tried to do it alone, I would never have been able to negotiate with the IRS. It's certainly better than hiding in the shadows because I'm afraid of something happening. I'm very pleased with the result. They cleared the way for me to plan better and pay my taxes.

4 years ago

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Sylvia J Galbraith Fremont, CA

We needed help with the IRS and our tax debt. When we found them online and called, we talked to some really great people that have helped us out. We've been affiliated with them for about 3 years now. They do all the footwork and all the calls, all I have to do is just make my payments and that's it. Every time something happens with the IRS I've always been able to call them or email them about it and I get a response within 24 hours. They are always willing to work with us on the payments and everything. All the people I've talked to over the years have been awesome. They've been really helpful and saved us from a lot of debt.

4 years ago

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Leon E Oliver Indianapolis, IN

They normally only deal with tax issues that are $10,000 or higher because they charge a set rate. They were willing to take my case, which was just $8,000, because I'm a disabled veteran. They went out of their way to get me a reduced rate and help me. It all required minimal involvement from me. From time to time I had to give them authorization to do things, but they researched everything, contacted everyone that needed to be contacted, and took care of everything. If I gave them a call and had to leave a voicemail they would usually get back to me with a response in a couple of hours. I feel like it was a good decision. They just went ahead and took care of the issue, which I greatly appreciated. We're still in contact and they keep me informed of any changes.

4 years ago

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Leigh B. Pringle Placerville, CA

I had previously been with 2 other firms that I had very bad luck with. I had seen that Tax Defense Network had a much better reputation and much fewer complaints, so I decided to try it. I've been working with them for a couple of years now and my experience in general has been excellent. They have done everything they said they were going to do. They kept their word on the pricing, which was the biggest problem I had had with the previous companies I worked with. Those two told me my case had been much more difficult than they thought it was going to be and tried to charge me more. The fees for Tax Defense Network were the same from the beginning and they never came back to ask me for more. I've had a couple of representatives that were not responsive, but they took care of that. Besides those, they were very responsive, knowledgeable, and easy to work with. The information and advice I've been given has been correct so far.

4 years ago

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Ana G Traczyk Lehigh Acres, FL

I had a real huge tax problem since 2006 and decided to do something about it. Somebody told me about them so I called in and they were super good. They kept me informed through the whole process. Even when they had to switch the person that was in charge of my case, they called me and the lady that took over introduced herself. She kept me updated on everything that the attorneys were doing. She has accomplished a lot for me. I'm still waiting on the last resort letter that will free me from paying all this money attached to my tax interest. She said that I just had to wait and I trust her, she hasn't lied from the beginning. I can't wait till I'm able to solve this huge problem I have. I'm thrilled and thankful for finding about them. They do what they say they will do.

4 years ago

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Donald E Lipscomb Jr Alexandria, VA'

It was a bit of a shot in the dark. I just started looking online at what they had and felt like their services made enough sense for me to inquire a bit more. They did everything they said they would do but once we got into the negotiation phase, their agent just let a lot of time slip by. I just thought they needed to follow up a bit more than what they did. At the end of the day though they did everything they had planned to do and the strategy was executed as they said. I didn't know that afterwards they have a program that's free of charge to monitor the agreement compliance. I would've liked to know about that first hand. It's a good service and it would have helped me keep track of things after the fact.

4 years ago

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Roger Talbott Donnellson, IA

Honestly I just found an ad for them in the yellow pages and decided to give them a call. From there we entered into a good relationship with them. All of my experiences talking with them over the telephone were good. They were prompt at getting back to me and we exchanged a number of messages that way as we went through. They would let me know what they needed from me and always informed me when they had received it. They gave me everything they told me they would and they were accurate. I haven't heard back from the government telling me that something was wrong. I even got a little bit of return in a timely manner. There were no hidden charges or costs either, I'm very pleased with them. We live in an era where good service is almost a surprise and when you get it it's a pleasant surprise. I've never done anything like this before and tax issues were kind of hanging over my head for a number of years. I was really nervous of going with them, especially since it was all over the phone. I wasn't sure how it was going to turn out, but it couldn't have gone better, it was a good decision. All in all, it was actually a fun experience.

4 years ago

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Steven F. Stewart La Porte, TX

I was trying to deal with my taxes myself but I wasn't doing a very good job. I decided to reach out to a professional company and they came up with one of the highest ratings. Overall they had a very good customer service. They always communicated with me and helped me out. They were also very nice and professional. I was hoping to get a little bit more of a break when it came to the total amount that I had to pay to the IRS though. They dug as much as they could to get it to drop down, but they couldn't do much. After we were all done they still followed up with me and called to check on things. Recently I've been receiving anonymous calls from people claiming to be the IRS, so I called them and they told me to send them their way rather than trying to talk to them. I feel good going into tax season this next year.

4 years ago

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Arlene D. Brown Gansevoort, NY'

I've had a good experience with them. They are very personable people. They discuss everything with you and if you have any questions or if you don't understand everything, they explain it. They are very understanding of your situation. They are very professional. I asked them to give me bi-weekly updates on things and I could count on getting it on time. Every two weeks they would tell me if anything was settled or if something was happening. It was a relief knowing that they were working on things and giving you their fullest attention. It gave me peace of mind and took a lot of pressure off me. I'm pleased that I chose to work with them and I definitely got my money's worth.

4 years ago

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Gregory Mahle Webster, WI'

Back in 2008 I was looking at them because I needed them, but it wasn't until 2017 that things got to a point where I needed their service and they took care of me pretty well. They kept me informed of all the things that I needed to know about my tax problems. They emailed me and called me to let me know exactly what was going on. They would explain everything nicely in layman's terms. It twas pretty damn nice. They were very cordial and happy whenever I called to answer a question. If they couldn't answer right away, the got back to me with a call the next day. I was really surprised about that, I thought it would take three to four days for that to happen. If there was an error, if I had any questions, or anything, I could email them. They gave me all sorts of information to read through and they did this the during the whole process. They were worth the money. Since I was on a limited income it was kind of hard to do it, but I had to bite the bullet sooner rather than later to get it done. We worked through making the payments and everything was okay. Things got covered. They helped me save my home and disability check so I don't have any problems and I can sleep well thanks to them. I would definitely recommend them. Especially if anyone is in trouble, I'd like to help them out, especially when it comes to taxes stuff. I'm pretty happy with it.

4 years ago

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Marcus Dothan, AL

I was very pleased with the way they handled my case. Ms B was very professional with taking care of my business, and answering my questions

4 weeks ago

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Reply from Tax Defense Network

We appreciate you taking the time to highlight our team and your service experience. It's been a pleasure working with you, Marcus!

Apr. 29th, 2022

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James S. Bonds Tyler, TX

They were able to negotiate a solution to my tax problem which was the best possible outcome - CNC Status

2 months ago

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Reply from Tax Defense Network

Hi, James. We're happy to hear that you are satisfied with your resolution. It's been a pleasure assisting you!

Mar. 17th, 2022

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Cherie Hallberg Saint Paul, MN

They are good but they have people with very strong accents and I have a very very hard time understanding them, plus they talked incredibly fast.

2 months ago

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Reply from Tax Defense Network

Hello, Cherie. Thank you for choosing our TDN team to assist you! We are happy to have provided a satisfying resolution for your tax matters.

Mar. 11th, 2022

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Barbara Fallmer Des Plaines, IL

Unfortunately, my tax problems have been going on since August of last year and I've sent them $1,500.00 for 2 tax returns and another $1,800.00 for tax resolution with the IRS and we're going no where fast. The people are pleasant to deal with but there's always another piece of paper they need and then it's another form they need - it just goes on and on and nothing gets finalized or finished. I never dreamed this was going to go on this long.

3 weeks ago

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Reply from Tax Defense Network

Hi, Barbara. Thank you for taking the time to submit this review. We know it can be frustrating dealing with paperwork requests, but there are multiple items the IRS requires in order to make its determination in a case. Generally, most clients receive a resolution within 6-12 months, but more complex cases can take longer. Our team is eager to get you a resolution as soon as possible, so we hope you’ll be patient as we work diligently to provide the IRS everything it needs. We’ll be reaching out to you soon to let you know if there are any outstanding items that may be delaying your case closure. As always, we value your feedback and look forward to helping you get the resolution you desire.

May. 3rd, 2022

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CynthiaTia Nardini Craig, AK

John J was my representative for my IRS case.. he was knowledgeable and listened to me when I spoke... He seemed to really want to help me . I sincerely appreciate him and his help in resolving my case.

2 months ago

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Reply from Tax Defense Network

Thank you for this incredible feedback for our TDN team, Cynthia! We're happy to have assisted you with your tax matters.

Mar. 25th, 2022

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Jason Chandler Saint Albans, NY

Although the attorney that assisted me was kind, I believe that they ultimately knew that there was nothing that could truly be done to help me and didn't simply explain that to me. Instead, I feel as though I was lead to believe that I was at least going to get some sort of deal with the IRS. In the end, im still in the same predicament, only now, I have an additional bill that I have to pay plus the IRS bill. Simply a waste of my money. I could have made a deal with the IRS by myself and saved myself $5000 that I am now paying this company.

4 months ago

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Reply from Tax Defense Network

Hi, Jason. Thank you for taking a moment to provide this feedback about your TDN experience. Our team's processes, including our free consultations, exist to ensure our services will be of benefit to our clients. So, we are truly disappointed to hear you felt our services weren't of value to you. While resolution options are typically limited, when given the availability of options, our clients have the opportunity to choose the one best suited to their needs. While we are sorry to hear you felt this resolution wasn't what you were hoping for, we are happy your representative provided you with a positive client experience along the way. Please feel free to contact our team directly at (877) 856-5118 should you have any questions or concerns about your resolution options. Our team is always here to help our clients to the absolute best of our ability.

Jan. 6th, 2022

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Laura imming Austin, TX

I couldn't be happier with the service I am receiving from the tax experts at Tax Defense Network. The agent assigned to my case (Annette H) has been extremely professional and helpful throughout the process. Anytime I have a question she goes above and beyond to find the answer. Dealing with IRS is scary and her communication delivery always seems to give me a sense of peace. I appreciate all the hard work and dedication she has given to me and my case.

4 months ago

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Reply from Tax Defense Network

Thank you for these kind words about your TDN experience. It means so much for us to know that we have left a positive impression on you. We truly appreciate your business and this incredible feedback!

Jan. 11th, 2022

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Amanda Briggs WA

This was the best experience with taxes ever! i was so worried about my credit and my future with all the taxes looming and no voice with the IRS . Tracey M was a warrior for me, kept in communication and was able to solve the issues. I have plans to always use this team to file my taxes and protect my future! Thank you Tracey! Cost was oh so reasonable too! I was worried I wouldn't be able to afford help , and they took monthly payments no questions asked and got to work right away on my issues!

5 months ago

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Reply from Tax Defense Network

Hi, Amanda. Thank you for these kind words about your TDN experience. It means so much for us to know that we have left a positive impression on you. We appreciate your business and look forward to working with you in the future!

Dec. 28th, 2021

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Floyd Marietta, GA

My experience with the Tax Defense Network was great because Tracy M facilitated the process. Tracy is very straightforward, direct, and gets straight to the point. Therefore, she makes good use of your time. She is always open to questions and answers them clearly and directly. Dealing with the IRS is nerve-wracking, but I always felt like I was in good hands with Tracy navigating me through this stressful process. My resolution was fair and just, and I am relieved and pleased about that.

5 months ago

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Reply from Tax Defense Network

Hello, Floyd. We are thrilled to hear of your positive experience during your time with TDN. We certainly appreciate your feedback and hope that you think of us for any future tax filing needs.

Dec. 28th, 2021

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Joe Garcia Canyon Country, CA

I was so confused and flustered with my taxes then I called and spoke to Jerry J. He was so polite and so patient with me he shed some light and hope me. He laid it all out in layman‘s terms just sent him my tax papers and they handled everything for me they actually got me $5000 lower to what everybody else was telling me I had to pay! Jerry’s my guy I will stick with him from here on out and I’ve actually referred about four or five people to him already Jerry is such a great guy very knowledgeable very thorough once again I will be back to see my man Jerry J

5 months ago

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Reply from Tax Defense Network

Joe, thank you so much for providing this great feedback for a member of our TDN team! We are happy to have been of service to you. We hope to hear from you again if you are ever in need of our assistance.

Dec. 14th, 2021