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Tax Defense Network

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2,665 User Reviews

9.2

Overall Score

LAST UPDATED: October 18th, 2021

Tax Defense Network is a highly recommended tax company with a full range of services extending from tax debt resolution services to tax return preparation.

Tax Defense Network has an average cost of $2,500 to $3,000 for its full services (prices will be lower for less in-depth services and higher for more in-depth services), a good price for the tax relief industry.

The company employs many tax professionals, including enrolled agents, tax attorneys, CPAs, and tax analysts. These experts work to resolve tax problems on their client's behalf.

With the combination of professionals, a large selection of relief services available nationwide, and no minimum debt requirement, TDN is able to help a broad range of customers and has a high client satisfaction rating.

Tax Defense Network will negotiate with the IRS on behalf of its clients and find a tax relief solution that is best for the taxpayer. Some of these solutions include providing tax representation and making offers in compromise that settle the tax debt they owe to a lower total amount. Delinquent taxpayers can work with a tax expert to receive the relief they need from a variety of Internal Revenue Service (IRS) and state tax penalties.

View Tax Defense Network reviews at the bottom of the page.

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The Good

  • Tax Defense Network Cost
  • Excellent Customer Reviews
  • Variety of Tax Forgiveness Services
  • Professional Debt Forgiveness Team
  • Available Nationwide
  • FAQ Section
  • Community Outreach

Tax Defense Network Cost

Tax Defense Network charges between $2,500 and $3,000 on average. End price depends on the amount of tax debt customers owe to the IRS and the tax relief actions required. Tax Defense Network's average price is good in comparison to other tax debt relief options.

Prices for tax relief services vary depending on the client's situation. For a more precise cost estimate, potential clients should take advantage of the free consultation offered by Tax Defense Network. This process of determining the complexity of the tax problem and then offering a cost estimate is standard among tax relief service providers.

Customers will appreciate not having to call for a quote and possibly being pressured into services without researching other options; this gives customers the opportunity to research and find the best tax relief company that suits their needs as quickly and efficiently as possible. This transparency also gives more credibility to TDN and shows that the company isn't trying to hide costs and fees from customers.

Excellent Customer Reviews

Tax Defense Network continually receives positive online customer reviews.

Customers praise the company’s professional and attentive service and kind staff. Reviews regularly comment on the knowledgeability of the tax professionals and their ability to answer questions and resolve issues.

Many clients also praise the company for resolving their tax issues, dealing with unfiled tax returns and unpaid taxes, removing a bank levy, and settling their IRS tax debt to something they could better afford to pay. Furthermore, clients have also appreciated TDN’s assistance with filing tax returns.

Variety of Tax Forgiveness Services

TDN is more than just a tax resolution company and offers an impressive selection of tax relief options for individuals, the self-employed, and business owners.

The company's full-service approach allows individual taxpayers and businesses with a variety of tax needs to utilize its assistance. Interested customers can call for a free consultation with a tax professional to gain guidance before committing to its services.

Tax Defense Network’s tax professionals can assist with tax issues such as IRS back taxes, delinquent taxes, small business tax issues, payroll taxes and a variety of IRS penalties such as wage garnishments, federal tax lien issues, and bank levies.

The qualified tax forgiveness professionals can also represent clients during tax audits. Additionally, it assists with IRS appeals and also offers rare IRS debt forgiveness solutions such as innocent spouse relief, student loan forgiveness programs, and other tax amnesty programs.

The company helps customers receive the best possible tax resolution through its tax relief services. It can help settle IRS tax debt through an offer in compromise, penalty abatement, an installment agreement, or a currently not collectible status. TDN also offers financing options for those in need of assistance.

Tax Defense Network helps its clients navigate the IRS's tax relief programs. The ability to work with tax experts makes Tax Defense Network a great option with seeking a tax relief agency.

It can help small businesses with tax resolutions similar to those provided for individual clients such as an offer in compromise (settlement agreement), installment agreement, penalty abatement, and more. TDN can help people fight a wage garnishment or tax lien, prevent future tax liability, take advantage of tax cuts, and educate you on your personal taxable income for future reference.

Tax Defense Network's services extend beyond tax relief. The company also has tax preparers who do tax return preparation. Tax preparers ensure that clients' taxes are filed properly and that clients get their tax refunds if they paid more taxes than they should have. Tax Defense Network also helps with student loan debt. Its tax preparation services are available to individuals and small business owners. It also assists with payroll taxes and other tax forms. Additionally, it provides financial solutions for businesses such as bookkeeping and business advice on its site bizsolutionsnetwork.com.

With these additional tax services, Tax Defense Network goes beyond relief programs to help its clients avoid future tax problems.

Professional Debt Forgiveness Team

The team of dedicated enrolled agents, tax attorneys, certified public accountants (CPAs), and tax analysts has acquired an impressive reputation, judging by numerous customer comments. These types of tax professionals are qualified to represent clients in front of the IRS during disputes and appeals.

Tax attorneys and enrolled agents understand how the IRS works and what tax law requires of taxpayers. The most common ways to deal with the IRS is to negotiate the tax debt with an offer in compromise or set up a payment plan with an installment agreement.

Removing penalties, like levies on bank accounts or tax liens on property, is trickier to achieve because of the strict rules and eligibility requirements for penalty abatement.

A highly qualified tax team, including customer service representatives, is vital for creating and providing customers with a quality tax forgiveness program.

Additionally, customer services representatives are accessible 24/7 by phone to answer questions or for free consultations. The company can also be reached by email or mail.

Finally, Tax Defense Network employs Spanish speaking representatives, a service not offered by all tax resolution companies. With the help of a professional tax lawyer, you'll be able to fight virtually anything the IRS throws your way.

Available Nationwide

TDN is available in all 50 states. Not all tax resolution companies operate in every state. This makes the company available to a wide variety of customers.

There is also a minimum tax debt requirement of $5,000, which is low in comparison to other tax debt relief companies; oftentimes tax relief companies will require a minimum amount of debt a customer must owe before qualifying for assistance. A $5,000 minimum requirement makes Tax Defense Network's services available to people from many different financial circumstances.

The company can also help natural disaster victims and taxpayers with tax problems, such as the survivors of Hurricane Maria and Hurricane Harvey. Disaster tax relief is the IRS's way of helping those who live in an area that has been declared a "disaster area." Qualifying customers will be able to claim a loss and gain some tax credit.

FAQ Section

Tax Defense Network has one of the most helpful and informative FAQ sections that we've seen in the tax relief industry. It has sections covering all of the following areas related to tax debt and tax issues:

  • Back taxes
  • Close corporate filing
  • Delinquent taxes
  • Individual tax preparation
  • Innocent spouse relief
  • IRS appeals
  • IRS Fresh Start Initiative
  • IRS payment plans
  • IRS penalties
  • IRS tax debt forgiveness
  • IRS tax levies
  • IRS tax liens
  • IRS tax negotiation
  • IRS tax relief
  • Offers in Compromise
  • Payroll taxes
  • Sales tax nexus
  • Small business bookkeeping
  • Small business startup
  • Small business tax preparation
  • State tax relief
  • Tax audit penalties
  • Tax audit process
  • Tax audit preparation
  • Tax debt resolution
  • Tax planning
  • Tax settlement
  • Unfiled taxes
  • Wage garnishment

This is an incredibly thorough list, and we are very impressed with the depth and breadth of questions answered by Tax Defense Network. If you are in the research phase of finding a tax relief company, we definitely recommend consulting TDN's list of FAQs as part of that research.

Community Outreach

Tax Defense Network, as part of the MoneySolver family, gives back to the community through donating to a number of nonprofit organizations, such as Hunger Fight, Boys and Girls Clubs of America, The Salvation Army, and the Hubbard House. Company employees also volunteer their time and talents throughout the year toward a variety of local events, primarily in Jacksonville where the company is located. It's always nice to see companies supporting the communities in which they operate.

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The Bad

  • Short Refund Period
  • Negative Reviews
  • Missing Accreditations
  • State Availability 

Short Refund Period

Tax Defense Network does offer a money-back guarantee for three days. Most other tax debt relief companies offer a longer refund window. Some competitors offer refund windows that range anywhere from 15 to 180 days; however, some tax relief companies do not offer a money-back guarantee.

Negative Reviews

Though Tax Defense Network predominately receives positive reviews, it has also received some complaints from customers. One recurring complaint is that the company can be hard to get a hold of when dealing with problems or complications.

Some customers had trouble speaking directly to an agent or attorney. This can be a major issue for customers who have questions or concerns about their accounts. Also, some customers complained that the price was high for the tax relief services rendered.

Missing Accreditations

While Tax Defense Network has some industry accreditations, it does not have all of the accreditations available in the industry. Accreditations hold companies to a certain standard and often require audits to ensure that the companies are upholding these standards. Accreditations can help customers in the researching process.

State Availability 

Tax Defense Network has physical locations in over 30 states, which is really nice for clients in those states that are looking for in-person tax relief services rather than companies that will only work with them online or over the phone. However, we can't find any information about the other states that don't have physical TDN locations, and a quick search for services in Montana, for example, yielded no results.

Thus, if your state of residence is not listed on Tax Defense Network's website as an area the company services, you might not be able to get tax relief help from TDN and might need to explore other companies in your area or companies that provide completely remote tax relief services.

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The Bottom Line

In comparison to other tax relief companies, Tax Defense Network has a great reputation for offering a wide range of tax services to help clients achieve a successful tax resolution. It has been in business for more than two decades, so it has valuable years of experience in the industry. The company has a minimum debt requirement of $5,000 and has physical locations in over 30 states, which makes its services available to millions who are in need of tax debt relief.

Tax Defense Network can offer you the services of a skilled tax attorney, CPA, or Enrolled Agent. Working with these tax specialists, clients can receive help preparing taxes and resolving tax problems. Access to an attorney familiar with tax law is especially helpful for individuals with trickier tax situations. The average cost of Tax Defense Network's services is $2,500 to $3,000, though the actual cost varies based on a customer's tax situation.

Interested individuals should take advantage of Tax Defense Network's free consultation to have their case reviewed, hear a potential plan for resolving their tax debt, and get more specific information on costs.

While the company has limited industry accreditations and a short refund policy, the customer reviews are overall very positive. We recommend working with Tax Defense Network as your tax relief agency because it is one of the best tax relief companies in the industry.

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4.0

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2,665 Reviews

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Featured Review

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D Z Dallas, TX

We owed back taxes for several years and it was a big mess. We received letters they were going to garnish your wages for back taxes. We owed well over 80,000. We hired Tax Defense and they did an amazing job they were able to stop the garnishment and put us in the "non collectible status" Heather H always stayed in contact with us, kept us updated on everything that was going on. If there was something we didn't understand she took her time and explained everything to us and always willing to go above and beyond. We will definitely be using Tax Defense for the next couple years since they know our situation and we know that everything will be done right. Thanks again Tax Defense and Heather H you guys rock!

1 year ago

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Reply from Tax Defense Network

Thank you for allowing us to help you with your IRS case. We are thrilled that you had a great experience and appreciate the continued business going forward.

Mar. 27th, 2020

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Featured Review

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Andrew Blakely Diamondhead, MS

Outstanding service and support. Very knowledgeable staff and considerate of my needs.

1 year ago

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Reply from Tax Defense Network

Hi Andrew. We are so overjoyed to hear you had such great service and support. We strive to provide you the service so you know exactly what is going on with your case. We are so glad we were able to meet all your needs. Feel free to reach out to us if we can be of further assistance.

Mar. 17th, 2020

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Frances St Onge Gilbert, AZ

When I got a letter from the IRS stating that I owed 4x's the amount that I make... coming from a very messy divorce and as a single mom of 4 my heart dropped. They were fast, educating, specific on what they needed (there was no guessing you had the right paper). Always keeping me abreast and taking the lead to assist in getting the best resolution for my case they worked swiftly. As good as they were at their business, they treat you respectfully with a down to earth touch. Your not just a client, your an individual. Can not stress. I'm so very grateful for their diligence and hard work!!

1 week ago

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Reply from Tax Defense Network

Hi, Frances. Thank you so much for this glowing review! We appreciate you taking the time to leave this positive feedback. Our team is happy to have been able to assist you in addressing your tax matters.

Oct. 8th, 2021

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Martin Salinas San Antonio, TX

Our experience with TAX DEFENSE NETWORK has been nothing but professionalism from Mr. John J . He work/explain our case with plain/simple and easy to understand terms. He was also able to mediate our required terms. We would highly recommend TAX DEFENSE NETWORK to anybody in need of TAX Solutions

1 week ago

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Reply from Tax Defense Network

Hi, Martin. Thank you for this incredible review for John and Tax Defense Network! We truly appreciate your feedback and are happy we could make this such a positive experience for you.

Oct. 12th, 2021

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monserrate mendez Tampa, FL

If you would have came to me and had a cup of coffee with me while discussing my issues I would have left a 5 star 😉 But absolutely I couldn't be happier with the service I received from the tax experts at Tax Defense Network. The agent assigned to my case (Annette H) has been extremely professional and helpful throughout the process. Even after all was completed they still were there for me until I felt that everything was good, no more letters from the IRS they even got me back a refund I was not expecting. They were on point with everything. Def had to take into consideration that they were super busy so at times I had to wait for the call back after leaving a message they did call back at a reasonable time. Of course when you are stressing about taking care of issues with the IRS you tend to get a little frustrated and impatient but they did not and that was key for me. Thank You Team Tax Defense Network. P.S. Finally was able to purchase a home, Thanks to you!!

4 weeks ago

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Reply from Tax Defense Network

Thank you for this incredible feedback about your TDN experience. We are always happy to know that we have had such a wonderful impact on our client's lives. This is why we do what we do! Thank you for choosing our team to assist you with your tax matters.

Sep. 22nd, 2021

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Frank Felty Oxford, FL

Heather H. is and has always been super helpful and friendly. She makes you feel at ease and explains things in a way that makes them easy to understand. I've never had a bad experience with anyone at TDN. I'd recommend them to anyone that needs tax help.

2 months ago

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Reply from Tax Defense Network

Hi, Frank. Thank you so much for this glowing review! We appreciate you taking the time to leave such positive feedback. It has been our pleasure to assist you and we hope that you think of us for your future filing needs.

Aug. 18th, 2021

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James Burns Charlotte, NC

Tax Defense Network in Reaching out to me was very thorough by voicemail and email to let me know how the process was coming along. Brian M.'s team stayed on top of things and let me know to trust the process even though it would take some time. Even down to making sure whatever they needed I sent to make things speed up well.

2 months ago

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Reply from Tax Defense Network

Hello, James. We truly appreciate your kind words and are happy to hear that we had such a wonderful impact on you! It was a pleasure working with you here at Tax Defense Network.

Aug. 18th, 2021

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Steven LaMarca Groveland, MA

Great customer service. Always get a call back. So far everything they said and did are working out great

1 week ago

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Reply from Tax Defense Network

Hello, Steven. Thank you for taking a moment to provide your feedback about your TDN experience. We're happy to have been your choice in tax resolution specialists and look forward to providing a satisfying resolution for your tax matters!

Oct. 6th, 2021

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Gregory E Marshall Sr Fort Worth, TX

Diana W was very thorough, and yet very patient with my tendency to procrastinate doing what I needed to do to help her move forward with my case.

3 weeks ago

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Reply from Tax Defense Network

Hello, Gregory. Thank you for this feedback for Diana and Tax Defense Network. We appreciate your business and are happy to have been of assistance to you.

Sep. 28th, 2021

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Bernadette Santa Fe, NM

I had the pleasure of working with Robert,, he was excellent very professional handled my case in a timely and efficient manner could not be more grateful for all his help ….so very happy with the professionalism that he conducted once again I thank you for making this easy to deal with. sincerely: Bernadette

2 weeks ago

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Reply from Tax Defense Network

Hello, Bernadette. We are thrilled to hear of your positive experience during your time with TDN. We certainly appreciate your feedback and hope that you think of us for any future tax filing needs.

Oct. 5th, 2021

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Alberto Ruskin, FL

Annette H provided excellent customer service, always friendly, she was very quick to get back to me to answer any questions that I had or to address any situations that needed to be taken care of . Annette is very knowledgeable and experienced in her field of work. I highly recommend her.

3 weeks ago

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Reply from Tax Defense Network

Alberto, thank you for taking the time to provide this feedback for Annette and Tax Defense Network. We are happy to have been able to resolve your tax concerns!

Sep. 27th, 2021

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Susan Wilson Roanoke Rapids, NC

Being truthful honest and upfront with their customers especially when someone like I myself have been in the predicament that I have been in and not being able to find my taxes but have someone to stand beside me to help me do so and do it the correct way to keep people from knocking on my door if you know what I mean and understand where I'm coming from

5 months ago

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Reply from Tax Defense Network

Hello, Susan. We are always happy to hear that we have had such a positive impact on our client's life. This is why we do what we do! Thank you for your feedback and for your business.

May. 3rd, 2021

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Elizabeth A Brace Wichita, KS

They said the $300+ per month would take care of the problem. Then they said the IRS would take $100 out each month for 3 years in addition. Now I'm getting letters from the Kansas IRS and I don't know if that's fixed or not. He did have us sign and return a form to represent us in Kansas

2 months ago

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Reply from Tax Defense Network

Hello, Elizabeth. Thank you for providing this feedback regarding your experience and remaining concerns. Ensuring you have a thorough understanding of your services and resolutions is important to our team. To assist you in addressing this matter, we have escalated this concern to our management team, who will be contacting you very soon. Our team looks forward to speaking with you and addressing any remaining questions you may have.

Jul. 29th, 2021

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William Sebastopol, CA

Richard at TDN was knowledgeable and very professional. He explained things in such a way that I felt confident in the resolution of my problem. TDN negotiated a settlement that is favorable to my situation. I definitely feel TDN was money well spent.

1 month ago

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Reply from Tax Defense Network

Hello, William. We understand that these situations can be difficult, so we are happy to have been able to assist you. We sincerely appreciate your feedback and your business!

Sep. 10th, 2021

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Stephen Anyan Los Angeles, CA

After 4 different tax resolution companies, who couldn't resolve my debt, I decided to try one more time with Tax Defense Network. It took only a few months and to my surprise they resolved my debt to $0.00. I was extactic. This is the company that can help you!

4 months ago

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Reply from Tax Defense Network

Hello, Stephen. We are always happy to hear that we have had such a positive impact on our client's life. This is why we do what we do! Thank you for your feedback and for your business.

May. 24th, 2021

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Vanita Sanders Murfreesboro, TN

I was given misleading information when I originally spoke with the Sales rep that convinced me to sign up. Once I became a client; the agents that assisted me were very casual with following up with me. Thank n several occasions, I had to reach out to them for updates instead of them keeping me informed. I even experienced an incident where I requested a manager to explain my concerns and the manager said she would check into and get back with me the next morning. She did not call that morning and that day. She called me 2 days later. I was very dissatisfied with the manager following suit with the other 2 agents.

4 months ago

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Reply from Tax Defense Network

Hello, Vanita. Consistent communication regarding your account and services is extremely important to our team. We are truly sorry to hear that your experience did not meet these expectations. While our team works to address all client issues as quickly as possible, we understand that waiting for communications can be frustrating. Thank you for bringing your concerns to our attention. Client feedback like yours helps us establish better policies and provide better client experiences in the future.

May. 24th, 2021

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Carmella Ellwein Holiday, FL

i hired Tax Defense to handle two issues. I had student loans that were in default. And I had federal tax debt. They handled the tax Debt first. I begged them to handle the student loans first. I wanted to buy a house. I knew the taxes would be fairly simple because of the Cares Act. But they felt that because my student loans were not being garnished anymore that they weren't really a priority. So they did those last. And when they did do my student loans, they didn't really do anything for me they just made a referral to William F. It looked like they were doing something, because I filled out all the paperwork for an income-driven program in a consolidation program Etc. However because my loans were in default they needed to be rehabilitated first. Getting my student loans together on my own was a nightmare. They charged me between 5 and $700 for the resolution of those and they did nothing for me on my student loans.the taxes were awesome.

5 months ago

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Reply from Tax Defense Network

Hello, Carmella. Thank you for bringing this experience to our attention. Tax Defense Network strives to provide exemplary services to every client. We are truly saddened to hear your experience has fallen short of this expectation. We would never want a client to feel that their services have not been completed to the fullest extent. Please know that we take these concerns very seriously. We will be escalating this matter to our management team, who may contact you for additional information. We look forward to addressing and resolving this matter as quickly as possible. Thank you for your feedback, as this information will allow us to provide better client experiences in the future.

Apr. 23rd, 2021

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Quinta Cash

Really glad I reached out to these guys to help me with my tax issues....They really went above and beyond...thank you again

1 week ago

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Reply from Tax Defense Network

Hello, Quinta. You are so very welcome. Thank you for choosing our TDN team to assist you. We're glad to have been of assistance!

Oct. 8th, 2021

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Joyce Bournival Orlando, FL

Very pleased. I had a very troubling tax debt. Annette H the agent assigned to me was wonderful. She treated me with respect and was always working for me. Thank you

3 weeks ago

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Reply from Tax Defense Network

Hello, Joyce. Thank you for the wonderful feedback. We are happy to hear that Annette and Tax Defense Network were able to provide you with such a reassuring and positive experience!

Sep. 27th, 2021

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Gloria Maricopa, AZ

I was under the impression that they were gonna help reduce or eliminate my back taxes. I'm screwed until they collect all there money. What a waste of my hard working money and all paying for it. She said they would take payment only for 2 years and the rest would be sponged.

2 months ago

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Reply from Tax Defense Network

Hello, Gloria. We appreciate you providing this honest feedback about your experience. Addressing your concerns is important to us, and we would like to do so as quickly as possible. Unfortunately, we do not have enough information to identify your account. To best assist you, we ask that you contact our Client Care Team directly at (877) 856-5118. We hope to hear from you soon and look forward to resolving your concerns!

Aug. 20th, 2021

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Marie Davis Cincinnati, OH

They did a great job I just wish they could have reduced the tax some how but if we can pay can. It get penalized I appreciate that and Hearther was a excellent source of information

1 month ago

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Reply from Tax Defense Network

Hello, Marie. We are thrilled to hear of your positive experience during your time with TDN. Our team truly appreciates this wonderful feedback!

Aug. 30th, 2021

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Colleen D. Tuckerton, NJ

we cannot say enough about Linda S and the great care she took of us during a difficult situation. She kept us informed every step of the way and was instantly available to answer our questions . we are so grateful for her great representation. everyone at tax defense were a pleasure to deal with. thanks again Linda youre the best

2 months ago

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Reply from Tax Defense Network

Hello, Colleen. Thank you for the wonderful feedback. We are happy to hear that Linda and Tax Defense Network were able to provide you with such a reassuring and positive experience!

Aug. 4th, 2021

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Jean Durbin Litchfield, IL

I'm so glad we contacted & worked with TDN! They quickly obtained the needed information to work on our case and were able to get us approved for Non-Collectible Status. Our representative, Richard M was awesome! Richard M was in frequent contact with us on the status as things progressed, as well as promptly returning return calls/emails and getting answers to our questions. We had tried dealing with the IRS ourselves but did not have the knowledge necessary to know what options were available and how to proceed. Richard M actually took over our case from another representative that left TDN. He quickly brought himself up to speed with the details and stayed current with updates to make sure things were resolved quickly. I highly recommend TDN services!

4 months ago

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Reply from Tax Defense Network

Hello, Jean. We can't say this enough, but thank you for being such a great client and for providing this truly incredible feedback regarding your experience. Not only have you worked with us through a change of representation, but have also brought to our attention other items of improvement, for which we are truly grateful. We are so happy to know that our Tax Specialist Richard M. made this an excellent experience for you. Your feedback regarding your time with TDN is appreciated. We hope that you think of us should you need anything else in the future.

Jun. 2nd, 2021

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MW Los Angeles, CA

I rarely (if ever) write reviews, but in this case I'm quite happy to do so.  Having utilized the services of Tax Defense Network-Money Solver to prepare and catch up on my tax filings over the past 4 years or so, and being very satisfied with all dealings and contact throughout, I was taken aback and surprised to find that in 2020 I seemed to run into a communications issue with one of the tax analysts working on my 2019 tax filings -- (several weeks passing before ever hearing back or receiving follow-up on my outreach & inquiries as well as extreme delays on finalizing filing details related to my tax balances). I found this highly unusual based on my previous very positive experiences with the company. FORTUNATELY, the issue was IMMEDIATELY resolved when I reached out to manager, Xandy W., who reassigned a new tax analyst to oversee my 2019 tax case. She assigned Heather I., and Wow! What a difference! I am so pleased! Heather I. came aboard and jumped right in with expertise, stellar communication, and achieved outstanding results quickly! Heather and the Tax Defense Network-Money Solver team worked together to ensure my tax agreement was the best possible resolution based on my circumstances. BTW, also sending a special "Hello" to the exceptional Ms. Noel C. and to Ms. Heather H. who did great jobs on my tax cases in previous years!) I extend my sincere thanks to all! ~ Kind regards, Marla W.

5 months ago

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Reply from Tax Defense Network

Hi, Marla. We appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you resolve your tax concerns and we hope that you come back to us for your future tax filing needs.

May. 3rd, 2021

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Stacey

It is a quite expensive program but it does end up in the long run saving you quite a bit of money. It is scary when you owe money to the government and they're so competent and able to advocate for you. I was able to get a really good monthly payment and program for all of our back taxes that was affordable when a couple of issues came up we were able to restructure for even lower payments. They were able to be exactly what we needed and even when mistakes were made, they made it right. I had a couple of incidents come up after that had helped use with our settlement that they did free of charge to correct some of the mistakes that were made. I really appreciate that. I am grateful we found this company and I would highly recommend them to anybody who needs it.

2 years ago

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Reply from Tax Defense Network

Stacey, we are grateful that you have allowed us the opportunity to partner with you towards your financial future. If you need us we will be there anytime and every-time.

May. 2nd, 2019

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David J Hillsboro, OR

We've dealt with them on a couple issues over a number of years and in all that time, there was only I think one person that we had trouble communicating with and everybody else was amazing beyond expectations. They were really really great. So I think that one was an anomaly and everybody else was always able to get information and make things happen fast. They knew what they were talking about which was fantastic. Everything happened in a timely manner. They were extremely knowledgeable and they're very prompt. They provided detailed information. They got everything on track for us. We couldn't ask for anything better.

2 years ago

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Reply from Tax Defense Network

David, Having you as a client couldn't be better. Thank you for choosing us!

Jan. 24th, 2019

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star star star star star

Charles Marble Falls, TX

They told me about their plan and I decided to use them, I had talked to a couple other companies and they sound like they're the ones that were going to take care of me the best. They handled it and took care of it. It wasn't a lot of money to get it all done and now free, I'm just paying back my taxes and take care business. I'm very good I'm glad I got it done. It's a good company and they helped me, and I appreciate all the help and they were help me and when I needed help. My account manager who was in charge of mine contacted me on all changes and guided me through everything. It is a real simple process and she took care of me. They are very trustworthy.

2 years ago

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Reply from Tax Defense Network

Charles, Thank you for your review. Hopefully, you will choose us with any other tasks you need handled.

Dec. 19th, 2018

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star star star star star

Alfredo Terpolilli

We reviewed a lot of the other companies out there and Tax Defense Network seemed to have the best reputation and feedback from their clients, so we just took the chance. It was a good choice. They got feedback to me very quickly and answered all of my questions. They were very accommodating and understanding, there was no judgement from them. I was very pleased with my interactions with their representatives. It was an easy process. I'm currently making payments to my state and I get little reminders to send it every month. Initially I thought the price was pretty high but after I saw how much work they put into it I'd say it was an extremely fair price. If I had tried to do it alone, I would never have been able to negotiate with the IRS. It's certainly better than hiding in the shadows because I'm afraid of something happening. I'm very pleased with the result. They cleared the way for me to plan better and pay my taxes.

3 years ago

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star star star star star

Leon E Oliver Indianapolis, IN

They normally only deal with tax issues that are $10,000 or higher because they charge a set rate. They were willing to take my case, which was just $8,000, because I'm a disabled veteran. They went out of their way to get me a reduced rate and help me. It all required minimal involvement from me. From time to time I had to give them authorization to do things, but they researched everything, contacted everyone that needed to be contacted, and took care of everything. If I gave them a call and had to leave a voicemail they would usually get back to me with a response in a couple of hours. I feel like it was a good decision. They just went ahead and took care of the issue, which I greatly appreciated. We're still in contact and they keep me informed of any changes.

3 years ago

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star star star star star

Sylvia J Galbraith Fremont, CA

We needed help with the IRS and our tax debt. When we found them online and called, we talked to some really great people that have helped us out. We've been affiliated with them for about 3 years now. They do all the footwork and all the calls, all I have to do is just make my payments and that's it. Every time something happens with the IRS I've always been able to call them or email them about it and I get a response within 24 hours. They are always willing to work with us on the payments and everything. All the people I've talked to over the years have been awesome. They've been really helpful and saved us from a lot of debt.

3 years ago

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star star star star star

Leigh B. Pringle Placerville, CA

I had previously been with 2 other firms that I had very bad luck with. I had seen that Tax Defense Network had a much better reputation and much fewer complaints, so I decided to try it. I've been working with them for a couple of years now and my experience in general has been excellent. They have done everything they said they were going to do. They kept their word on the pricing, which was the biggest problem I had had with the previous companies I worked with. Those two told me my case had been much more difficult than they thought it was going to be and tried to charge me more. The fees for Tax Defense Network were the same from the beginning and they never came back to ask me for more. I've had a couple of representatives that were not responsive, but they took care of that. Besides those, they were very responsive, knowledgeable, and easy to work with. The information and advice I've been given has been correct so far.

3 years ago

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star star star star star

Ana G Traczyk Lehigh Acres, FL

I had a real huge tax problem since 2006 and decided to do something about it. Somebody told me about them so I called in and they were super good. They kept me informed through the whole process. Even when they had to switch the person that was in charge of my case, they called me and the lady that took over introduced herself. She kept me updated on everything that the attorneys were doing. She has accomplished a lot for me. I'm still waiting on the last resort letter that will free me from paying all this money attached to my tax interest. She said that I just had to wait and I trust her, she hasn't lied from the beginning. I can't wait till I'm able to solve this huge problem I have. I'm thrilled and thankful for finding about them. They do what they say they will do.

3 years ago

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star star star star star

Donald E Lipscomb Jr Alexandria, VA'

It was a bit of a shot in the dark. I just started looking online at what they had and felt like their services made enough sense for me to inquire a bit more. They did everything they said they would do but once we got into the negotiation phase, their agent just let a lot of time slip by. I just thought they needed to follow up a bit more than what they did. At the end of the day though they did everything they had planned to do and the strategy was executed as they said. I didn't know that afterwards they have a program that's free of charge to monitor the agreement compliance. I would've liked to know about that first hand. It's a good service and it would have helped me keep track of things after the fact.

3 years ago

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star star star star star

Roger Talbott Donnellson, IA

Honestly I just found an ad for them in the yellow pages and decided to give them a call. From there we entered into a good relationship with them. All of my experiences talking with them over the telephone were good. They were prompt at getting back to me and we exchanged a number of messages that way as we went through. They would let me know what they needed from me and always informed me when they had received it. They gave me everything they told me they would and they were accurate. I haven't heard back from the government telling me that something was wrong. I even got a little bit of return in a timely manner. There were no hidden charges or costs either, I'm very pleased with them. We live in an era where good service is almost a surprise and when you get it it's a pleasant surprise. I've never done anything like this before and tax issues were kind of hanging over my head for a number of years. I was really nervous of going with them, especially since it was all over the phone. I wasn't sure how it was going to turn out, but it couldn't have gone better, it was a good decision. All in all, it was actually a fun experience.

3 years ago

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star star star star star

Steven F. Stewart La Porte, TX

I was trying to deal with my taxes myself but I wasn't doing a very good job. I decided to reach out to a professional company and they came up with one of the highest ratings. Overall they had a very good customer service. They always communicated with me and helped me out. They were also very nice and professional. I was hoping to get a little bit more of a break when it came to the total amount that I had to pay to the IRS though. They dug as much as they could to get it to drop down, but they couldn't do much. After we were all done they still followed up with me and called to check on things. Recently I've been receiving anonymous calls from people claiming to be the IRS, so I called them and they told me to send them their way rather than trying to talk to them. I feel good going into tax season this next year.

3 years ago

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star star star star star

Arlene D. Brown Gansevoort, NY'

I've had a good experience with them. They are very personable people. They discuss everything with you and if you have any questions or if you don't understand everything, they explain it. They are very understanding of your situation. They are very professional. I asked them to give me bi-weekly updates on things and I could count on getting it on time. Every two weeks they would tell me if anything was settled or if something was happening. It was a relief knowing that they were working on things and giving you their fullest attention. It gave me peace of mind and took a lot of pressure off me. I'm pleased that I chose to work with them and I definitely got my money's worth.

3 years ago

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star star star star star

Gregory Mahle Webster, WI'

Back in 2008 I was looking at them because I needed them, but it wasn't until 2017 that things got to a point where I needed their service and they took care of me pretty well. They kept me informed of all the things that I needed to know about my tax problems. They emailed me and called me to let me know exactly what was going on. They would explain everything nicely in layman's terms. It twas pretty damn nice. They were very cordial and happy whenever I called to answer a question. If they couldn't answer right away, the got back to me with a call the next day. I was really surprised about that, I thought it would take three to four days for that to happen. If there was an error, if I had any questions, or anything, I could email them. They gave me all sorts of information to read through and they did this the during the whole process. They were worth the money. Since I was on a limited income it was kind of hard to do it, but I had to bite the bullet sooner rather than later to get it done. We worked through making the payments and everything was okay. Things got covered. They helped me save my home and disability check so I don't have any problems and I can sleep well thanks to them. I would definitely recommend them. Especially if anyone is in trouble, I'd like to help them out, especially when it comes to taxes stuff. I'm pretty happy with it.

3 years ago

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star star star star star

Fredeva Middlebrooks Aragon, GA

They help me out a lot they was very concerned they stay in touch with me let me know everything that was going on with my case

3 months ago

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Reply from Tax Defense Network

Hi, Fredeva. Thank you so much for taking the time to provide this positive feedback. We're happy to have assisted you with your tax concerns!

Jun. 22nd, 2021

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Sara Mission, TX

They couldn't do anything to help me out with the Attorney General! I'm them for nothing!

20 hours ago

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star star star star star

anna knittel Ozark, MO

Drew helped my husband and myself through a hard time. We are older and forgot about a few things. The IRS does not forget. Thank you so much for you service and great results.

2 months ago

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Reply from Tax Defense Network

Hello, Anna. We understand that these situations can be difficult. So, we're happy to have been able to assist you. We sincerely appreciate your feedback!

Aug. 4th, 2021

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Leslie Allen Saint Paul, MN

I have been treated with the utmost respect by everyone I have come in contact with. The level of customer service is by far the best I have received in years!

4 months ago

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Reply from Tax Defense Network

Leslie, we appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you resolve your tax concerns and we hope that you come back to us for your future tax filing needs.

Jun. 2nd, 2021

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Kathryn Cicchirillo Greenbrier, AR

People were very nice and I was set up on a payment plan very quickly. The only thing that was disappointed is to pay the company more than the amount I was forgiven in interest from the IRS

5 months ago

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Reply from Tax Defense Network

Hello, Kathryn. Thank you for providing your honest feedback about your experience. We are glad to hear that you were happy with our representatives and services. Though, we are saddened to hear you felt the services weren't of value to you. We will be reviewing this information to determine if there is anything else we can do to assist you moving forward. Thank you again for this feedback and for choosing Tax Defense Network to assist you.

May. 7th, 2021

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John Miller Oak Park, CA

We are very happy with Tax Defense Network. From the beginning, the representatives went over all the details of our care and any and all options possible. The representatives stayed diligent until a resolution was obtained.

3 months ago

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Reply from Tax Defense Network

John, we appreciate you taking the time to share your positive feedback with us. It was a pleasure helping you resolve your tax concerns and we hope that you come back to us for your future tax filing needs.

Jul. 16th, 2021

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Jill Schilling Milwaukee, WI

I had a good team very respectful and helpful called when they said they would did what they said they would , Richard maucedo was a very personable and professional person to deal answered all my questions I would recommend this service to anyone that needed help with taxes I was nervous and they were great about it and made me feel at ease.

3 months ago

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Reply from Tax Defense Network

Hi, Jill. Thank you so much for this glowing review! We certainly appreciate you taking the time to leave such positive feedback. It has been our pleasure to assist you and we hope that you think of us for your future filing needs.

Jul. 6th, 2021

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Jean Hembree ID

My experience with Carmen T was absolutely wonderful! Her knowledge base working with the IRS is outstanding! I was very afraid going into this when I first called. But she made everything much more smooth and handled everything! I am very grateful for her services!

3 months ago

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Reply from Tax Defense Network

Hello, Jean. Thank you for this wonderful feedback. We are happy to hear that Carmen and Tax Defense Network were able to provide you with such a reassuring and positive experience!

Jun. 28th, 2021

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Damian Moosang Old Bridge, NJ

Great experience from first phone call to last email. Highly satisfied with service, communications and resolution. Katrina my contact was friendly, informative and professional. She made me feel that the company really cared to help and weren't just doing a job. Couldn't be more pleased. A++

3 months ago

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Reply from Tax Defense Network

Hello, Damian. We're happy to hear that you had a positive experience with Katrina and Tax Defense Network. Thank you for choosing TDN to assist you!

Jun. 24th, 2021

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Ron Willis Sparks, NV

Very good! From start to finish, everyone kept in contact with myself and my wife to help with my prior year taxes. With help, it lifted a burden from us and got my taxes caught up

8 months ago

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Reply from Tax Defense Network

Ron, we appreciate your positive feedback and are happy to have provided a satisfactory resolution to your tax concerns!

Feb. 1st, 2021

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Paula Chaffee Mountain View, CA

They helped me resolve a very stressful tax situation.

4 weeks ago

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Reply from Tax Defense Network

Hi, Paula. We appreciate you taking the time to leave this positive rating for your experience. Thank you for choosing TDN to assist you with your tax matters!

Sep. 21st, 2021

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MMartin Fancy Gap, VA

I couldn't be happier with my service I received from my assigned agent, Annette H, at Tax Defense Network. She was extremely helpful throughout the whole process. I felt at ease and was able to sleep at night knowing that she was only a phone call or email away. She was definitely my guardian angel through the entire process. I could not be happier with my experience!

4 months ago

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Reply from Tax Defense Network

We are always happy to hear that we have had such a positive impact on our client's life. This is why we do what we do! Thank you for your feedback and for your business.

May. 26th, 2021

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Shirley davis Senatobia, MS

It was such a great pleasure connecting with these awesome people. Mrs Carmen t was very helpful with providing Me with the sources I needed to handle my case. Once the information was given to her she kept in contact with me regarding my case until it was final. I highly recommend this company if anyone is having money issues. They are the people you definitely need to contact

5 months ago

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Reply from Tax Defense Network

Hi, Shirley. Thank you for this incredible review! We truly appreciate our clients taking the time to provide such positive feedback. We are happy that Carmen was able to make this such a positive experience for you.

May. 13th, 2021

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