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Tax Defense Network

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8.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 31st, 2025

Tax Defense Network is a highly recommended tax company with a full range of services extending from tax debt resolution services to tax return preparation.

Tax Defense Network has an average cost of $2,500 to $3,000 for its full services (prices will be lower for less in-depth services and higher for more in-depth services), a good price for the tax relief industry.

The company employs many tax professionals, including enrolled agents, tax attorneys, CPAs, and tax analysts. These experts work to resolve tax problems on their client's behalf.

With the combination of professionals, a large selection of relief services available nationwide, and no minimum debt requirement, TDN is able to help a broad range of customers and has a high client satisfaction rating.

Tax Defense Network will negotiate with the IRS on behalf of its clients and find a tax relief solution that is best for the taxpayer. Some of these solutions include providing tax representation and making offers in compromise that settle the tax debt they owe to a lower total amount. Delinquent taxpayers can work with a tax expert to receive the relief they need from a variety of Internal Revenue Service (IRS) and state tax penalties.

View Tax Defense Network reviews at the bottom of the page.

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The Good

  • Tax Defense Network Cost
  • Excellent Customer Reviews
  • Variety of Tax Forgiveness Services
  • Professional Debt Forgiveness Team
  • Available Nationwide
  • FAQ Section
  • Community Outreach

Tax Defense Network Cost

Tax Defense Network charges between $2,500 and $3,000 on average. End price depends on the amount of tax debt customers owe to the IRS and the tax relief actions required. Tax Defense Network's average price is good in comparison to other tax debt relief options.

Prices for tax relief services vary depending on the client's situation. For a more precise cost estimate, potential clients should take advantage of the free consultation offered by Tax Defense Network. This process of determining the complexity of the tax problem and then offering a cost estimate is standard among tax relief service providers.

Customers will appreciate not having to call for a quote and possibly being pressured into services without researching other options; this gives customers the opportunity to research and find the best tax relief company that suits their needs as quickly and efficiently as possible. This transparency also gives more credibility to TDN and shows that the company isn't trying to hide costs and fees from customers.

Excellent Customer Reviews

Tax Defense Network continually receives positive online customer reviews.

Customers praise the company’s professional and attentive service and kind staff. Reviews regularly comment on the knowledgeability of the tax professionals and their ability to answer questions and resolve issues.

Many clients also praise the company for resolving their tax issues, dealing with unfiled tax returns and unpaid taxes, removing a bank levy, and settling their IRS tax debt to something they could better afford to pay. Furthermore, clients have also appreciated TDN’s assistance with filing tax returns.

Variety of Tax Forgiveness Services

TDN is more than just a tax resolution company and offers an impressive selection of tax relief options for individuals, the self-employed, and business owners.

The company's full-service approach allows individual taxpayers and businesses with a variety of tax needs to utilize its assistance. Interested customers can call for a free consultation with a tax professional to gain guidance before committing to its services.

Tax Defense Network’s tax professionals can assist with tax issues such as IRS back taxes, delinquent taxes, small business tax issues, payroll taxes and a variety of IRS penalties such as wage garnishments, federal tax lien issues, and bank levies.

The qualified tax forgiveness professionals can also represent clients during tax audits. Additionally, it assists with IRS appeals and also offers rare IRS debt forgiveness solutions such as innocent spouse relief, student loan forgiveness programs, and other tax amnesty programs.

The company helps customers receive the best possible tax resolution through its tax relief services. It can help settle IRS tax debt through an offer in compromise, penalty abatement, an installment agreement, or a currently not collectible status. TDN also offers financing options for those in need of assistance.

Tax Defense Network helps its clients navigate the IRS's tax relief programs. The ability to work with tax experts makes Tax Defense Network a great option with seeking a tax relief agency.

It can help small businesses with tax resolutions similar to those provided for individual clients such as an offer in compromise (settlement agreement), installment agreement, penalty abatement, and more. TDN can help people fight a wage garnishment or tax lien, prevent future tax liability, take advantage of tax cuts, and educate you on your personal taxable income for future reference.

Tax Defense Network's services extend beyond tax relief. The company also has tax preparers who do tax return preparation. Tax preparers ensure that clients' taxes are filed properly and that clients get their tax refunds if they paid more taxes than they should have. Tax Defense Network also helps with student loan debt. Its tax preparation services are available to individuals and small business owners. It also assists with payroll taxes and other tax forms. Additionally, it provides financial solutions for businesses such as bookkeeping and business advice on its site bizsolutionsnetwork.com.

With these additional tax services, Tax Defense Network goes beyond relief programs to help its clients avoid future tax problems.

Professional Debt Forgiveness Team

The team of dedicated enrolled agents, tax attorneys, certified public accountants (CPAs), and tax analysts has acquired an impressive reputation, judging by numerous customer comments. These types of tax professionals are qualified to represent clients in front of the IRS during disputes and appeals.

Tax attorneys and enrolled agents understand how the IRS works and what tax law requires of taxpayers. The most common ways to deal with the IRS is to negotiate the tax debt with an offer in compromise or set up a payment plan with an installment agreement.

Removing penalties, like levies on bank accounts or tax liens on property, is trickier to achieve because of the strict rules and eligibility requirements for penalty abatement.

A highly qualified tax team, including customer service representatives, is vital for creating and providing customers with a quality tax forgiveness program.

Additionally, customer services representatives are accessible 24/7 by phone to answer questions or for free consultations. The company can also be reached by email or mail.

Finally, Tax Defense Network employs Spanish speaking representatives, a service not offered by all tax resolution companies. With the help of a professional tax lawyer, you'll be able to fight virtually anything the IRS throws your way.

Available Nationwide

TDN is available in all 50 states. Not all tax resolution companies operate in every state. This makes the company available to a wide variety of customers.

There is also a minimum tax debt requirement of $5,000, which is low in comparison to other tax debt relief companies; oftentimes tax relief companies will require a minimum amount of debt a customer must owe before qualifying for assistance. A $5,000 minimum requirement makes Tax Defense Network's services available to people from many different financial circumstances.

The company can also help natural disaster victims and taxpayers with tax problems, such as the survivors of Hurricane Maria and Hurricane Harvey. Disaster tax relief is the IRS's way of helping those who live in an area that has been declared a "disaster area." Qualifying customers will be able to claim a loss and gain some tax credit.

FAQ Section

Tax Defense Network has one of the most helpful and informative FAQ sections that we've seen in the tax relief industry. It has sections covering all of the following areas related to tax debt and tax issues:

  • Back taxes
  • Close corporate filing
  • Delinquent taxes
  • Individual tax preparation
  • Innocent spouse relief
  • IRS appeals
  • IRS Fresh Start Initiative
  • IRS payment plans
  • IRS penalties
  • IRS tax debt forgiveness
  • IRS tax levies
  • IRS tax liens
  • IRS tax negotiation
  • IRS tax relief
  • Offers in Compromise
  • Payroll taxes
  • Sales tax nexus
  • Small business bookkeeping
  • Small business startup
  • Small business tax preparation
  • State tax relief
  • Tax audit penalties
  • Tax audit process
  • Tax audit preparation
  • Tax debt resolution
  • Tax planning
  • Tax settlement
  • Unfiled taxes
  • Wage garnishment

This is an incredibly thorough list, and we are very impressed with the depth and breadth of questions answered by Tax Defense Network. If you are in the research phase of finding a tax relief company, we definitely recommend consulting TDN's list of FAQs as part of that research.

Community Outreach

Tax Defense Network, as part of the MoneySolver family, gives back to the community through donating to a number of nonprofit organizations, such as Hunger Fight, Boys and Girls Clubs of America, The Salvation Army, and the Hubbard House. Company employees also volunteer their time and talents throughout the year toward a variety of local events, primarily in Jacksonville where the company is located. It's always nice to see companies supporting the communities in which they operate.

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The Bad

  • Short Refund Period
  • Negative Reviews
  • Missing Accreditations
  • State Availability 

Short Refund Period

Tax Defense Network does offer a money-back guarantee for three days. Most other tax debt relief companies offer a longer refund window. Some competitors offer refund windows that range anywhere from 15 to 180 days; however, some tax relief companies do not offer a money-back guarantee.

Negative Reviews

Though Tax Defense Network predominately receives positive reviews, it has also received some complaints from customers. One recurring complaint is that the company can be hard to get a hold of when dealing with problems or complications.

Some customers had trouble speaking directly to an agent or attorney. This can be a major issue for customers who have questions or concerns about their accounts. Also, some customers complained that the price was high for the tax relief services rendered.

Missing Accreditations

While Tax Defense Network has some industry accreditations, it does not have all of the accreditations available in the industry. Accreditations hold companies to a certain standard and often require audits to ensure that the companies are upholding these standards. Accreditations can help customers in the researching process.

State Availability 

Tax Defense Network has physical locations in over 30 states, which is really nice for clients in those states that are looking for in-person tax relief services rather than companies that will only work with them online or over the phone. However, we can't find any information about the other states that don't have physical TDN locations, and a quick search for services in Montana, for example, yielded no results.

Thus, if your state of residence is not listed on Tax Defense Network's website as an area the company services, you might not be able to get tax relief help from TDN and might need to explore other companies in your area or companies that provide completely remote tax relief services.

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The Bottom Line

In comparison to other tax relief companies, Tax Defense Network has a great reputation for offering a wide range of tax services to help clients achieve a successful tax resolution. It has been in business for more than two decades, so it has valuable years of experience in the industry. The company has a minimum debt requirement of $5,000 and has physical locations in over 30 states, which makes its services available to millions who are in need of tax debt relief.

Tax Defense Network can offer you the services of a skilled tax attorney, CPA, or Enrolled Agent. Working with these tax specialists, clients can receive help preparing taxes and resolving tax problems. Access to an attorney familiar with tax law is especially helpful for individuals with trickier tax situations. The average cost of Tax Defense Network's services is $2,500 to $3,000, though the actual cost varies based on a customer's tax situation.

Interested individuals should take advantage of Tax Defense Network's free consultation to have their case reviewed, hear a potential plan for resolving their tax debt, and get more specific information on costs.

While the company has limited industry accreditations and a short refund policy, the customer reviews are overall very positive. We recommend working with Tax Defense Network as your tax relief agency because it is one of the best tax relief companies in the industry.

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4.7

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2,886 Reviews

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Kim A

I ended up with 3 different tax analyst. So it took a lot longer and got confusing for a while. Each time I got a new person it was like starting over and having to review everything again. If I could have just gone through one analyst it would have been a lot better. Tax Defense Network was able to set up a payment plan that was a little tough, but at least we're going to get it paid off. I feel good about choosing them. It's good that someone else could figure it all out for me because I was lost. I do want to say how courteous and helpful they were. The only problem I had was switching analysts, but other than that, job well done.

5 years ago

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Reply from Tax Defense Network

Kim, thank you do much for giving us your honest feedback. As we are always striving to be our best selves we appreciate you sharing your experience to highlight the things we can do better. It was our pleasure to partner with you to transform your financial future and we look forward to working with you in the future.

May. 2nd, 2019

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Tina Gatling Spring, TX

I went on the web and saw some information there. When I asked they responded quickly and we talked about how they could help me with my debt. I liked the way they negotiated things with the IRS. They negotiated with them as far as the payments and a couple of other things went. They were always pretty timely in getting back to me. I couldn't always talk to the person that was assigned to my case but whenever that happened they would allow me to speak to someone else. If they had to, they would forward things to me or call me back. My case is not really closed yet, but I can call them at any time. I was pretty much satisfied, they did a good job.

6 years ago

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Reply from Tax Defense Network

Hi Tina,
Thank you for this amazing review. Taking the time to write out such a thoughtful review means a lot to us.
Please never hesitate to contact us.

Nov. 1st, 2018

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James B Cheek

I decided to contact tax defense network or a tax defense company because I was having issues with some old taxes that I didn't know what to do, and they knew how to solve it. We worked through it and we came up with a magnificent resolution: we had those taxes placed on non collectable, I believe that was the term was. I was always able to reassure them and they were very helpful. They answered all the questions I had. Now I can have a better sleep since they helped me with my tax situation. They were cordial every time that I had a question and very receptive to my phone calls. They did a very good job.

6 years ago

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Dave Caldwell Newport, KY

I had issues with backed up taxes that I needed help with. I researched them and had heard they were a good company so I went to them. Customer support was fine up until the power of attorney went. Once they were no longer representing me I left a couple of emails that I never got a response to. I mean, while we were in the middle of things everything was fine. They definitely got me the best price they could. Besides that, they don't really have any websites or other ways to get information from them. I spent $2,400 but I had no way to know how much exactly it was all going to cost me. I mean, money was taken out of my account every month and I would get letters saying they had gotten a payment, but there was no website to check things and they would never answer my calls. There was no address or anything, I just never knew what was going on.

6 years ago

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Susan J Rentz Griffin, GA'

I did some research online at all the companies that handled tax difficulties. They seemed to have the best things in writing and it seemed secure. Initially, the customer support was great, but when I actually started dealing with my case things were different. I had a little difficulty sorting everything they had to tell me about my case. Still, they were very aggressive with the IRS since they were starting the process of seizing my assents. Tax Defense got to it and fixed that issue it in less than 24 hours. I feel positive about it. There were a couple of things that got me concerned, especially having to do with some of the penalties I got over not paying taxes. The person handling my case was not very clear about that. My only suggestion is that when assigning cases to their people they should think about the generational gap between their providers and the person they aid. 20-30 year old people are a bit more in a hurry and their explanations are not quite as clear sometimes. When they're dealing with someone my age, I don't think they necessarily have the patience to explain everything clearly, though that's a mild suggestion.

7 years ago

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Carl Davis Jr. Roopville, GA'

They were ranked number 1 with the Better Business Bureau. I didn't want to fool around with this kind of thing, but they seemed to have their stuff together and know what to do. There were a couple of little hiccups here and there. We had problems with communication going back and forth. I would miss phone calls and opportunities because of that. It wasn't too bad though, plus some of it was my own fault. Overall it was great and I'm satisfied. Everything turned out ok and it should all be done and taken care of by the end of next year. They were pretty thorough. When it was all said and done, it was just a good experience. If I had to do it again, I would.

7 years ago

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Leketha M Kelly Seattle, WA'

I got it since I needed assistance with my tax case. I was looking to get a tax settlement or get a payment agreement with the IRS. They were able to help me in a way that maybe I wouldn't be able to do. Maybe I could've accomplished it myself, maybe not, but they got quicker results and seem to know how to navigate the IRS. They are good in customer service too. They were responsive for the most part and were able to accomplish most of what I needed to get accomplished. They either did it all or got close to getting everything. They're a little bit pricey for the services, but I got some favorable results. Overall it was a good experience.

7 years ago

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Antoinette Treling Arcadia, CA

After months of trying to get a hold of the IRS in different ways without getting an answer, I decided to call Tax Defense Network. They immediately started moving along and gave me all the support I needed. It was impossible to get the IRS to tell me what issue I had. I even took a day off of work to get everything sorted out, but I just stayed on the line for hours and hours and kept getting switched around. On the other hand, Tax Defense Network made everything easy; as simple as 1,2,3,4. They figured out what the issue was, and followed up on everything. I didn't know they had a team working on my case, so I kept trying to get a hold of the same person each time without luck. They offered a good service though, after I found out.

7 years ago

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Kenneth Clearwater, FL

I saw them out and so I'm satisfied. They were up front with everything but my case is so old that they did a settlement in compromise and I kind of felt like I paid more than I had to because they didn't have to do any little paperwork but overall their support and their communication and the fact that they were not deceptive in anyway were commendable.

6 years ago

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Kenneth,

Thank you for choosing us to assist in your matter.

Dec. 19th, 2018

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Tim Midland, TX

They settled everything for me and then we had a couple issues and I went right back to them to sign back up. I would continue to use them because of their help and their feedback. I didn't seem like I got a whole lot of relief from the I. R. S. or the state of California, I wanted a better fresh start but I didn't qualify. When you have a question, they take your phone call and they answer your question, if they don't know they find out.

6 years ago

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Reply from Tax Defense Network

Tim,

Thank you for you review and choosing us to assist with your matter.

Dec. 19th, 2018

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Anonymous Pico Rivera, CA

My first contact was extremely helpful. He knew what he was talking about and he made us feel bery comfortable. It was a very long conversation that was the reason why we signed up with them. The lady that did our taxes, she was able to stay on top of things. She always let us know what she was doing and how she handled everything. We were satisfied.

6 years ago

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Anonymous,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Michael Seattle, WA

I needed some assistance with the IRS and it's not something that I can do myself and they help me a few years ago but now I'm working with them again because the IRS came back and said that my agreement was now void so I'm right back where I started. My experience this time isn't just as favorable as the last time. I've actually been trying to get ahold of my person for a couple days no and they haven't responded to me.

6 years ago

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Reply from Tax Defense Network

Michael,

We hope that you will give us a chance to correct all of the above. Please contact us at 888-829-0563.

Dec. 14th, 2018

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Mark D.

When engaged, their service is excellence. sometimes, to the novice taxpayer in the crosshairs of the IRS, the communication lagged and cause worry on our part. But, in the end the service was excellent. The only other matter we are waiting on is counsel regarding our withholding status. We were supposed to have talked with a specialist to make sure we are taking the proper deductions.

6 years ago

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Reply from Tax Defense Network

Mark,

Please contact us at 888-829-0563 so we can get you answers.

Dec. 31st, 2018

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Fernando Borenstein Valencia, CA

was some help but was expecting more. I will continue to have to deal with tax debt. Arrangement with state is the same as I had before employing the service. My Federal debt is on hold but will have to be dealt with in the future. I was expecting a resolution not a deferral. I feel that the price that I paid is too high for a temporary solution as opposed to a permanent solution.

6 years ago

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Reply from Tax Defense Network

Hi Fernando,
Thank you so much for your feedback. We would love for you to give us a call back so we can take another look at your case to see if there isn't more we can do.

Please contact us at 888-829-6911

Nov. 1st, 2018

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Nanci Martine

We did get off to a rocky start because of the information that the sales people had given to me but when all was said and done they came through for me and I appreciate it. I think the sales people should be more accurate with the how long this process would take. I was under the impression that my case would be worked on within a couple of weeks. I hope that you will remedy that.

6 years ago

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Reply from Tax Defense Network

Nanci, glad to hear we were able to resolve your case. Please contact us at 877-856-5118 if you would like to discuss in more detail.

Jul. 9th, 2018

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Anthony Lichtenstein Jacksonville, FL

I picked them because of their reputation. They took care of my needs and resolved my issue with the IRS, it just seemed to take them longer than what I expected. It also took them a long time to contact me. Right now I'm still waiting for them to contact me about my taxes from last year. They told me they would call me in 2 days but it has been 2 weeks since then. I mean, I'm sure they'll get things done, but they're not very timely.

6 years ago

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James Edward Kennedy

I signed up after I found them on the internet, I thought I had another company. I'm a poor clients and I contacted them because I wanted them to help me to get my old taxes done and they did that very well. My only complaint is that they put me into archive files after 300 days but they talked to me about it. If I can choose again I'd pick another company. The good thing is that they allow me to follow up with them and used the money I paid them already.

6 years ago

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Charles Albert Dandridge

I sign up with them because customer service was easy to talk to and the price was right. At the beginning they were easy to get a hold of. They were very responsive to voicemails that was left and emails that were sent, however lately it's been hard to get a hold of the agent that is handling my case. Just seems to be that they have a lot of personnel moving around I've in the short time with them and in less than six months, I am now on my third agent.

6 years ago

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Dee Dee Moore

I feel Tax Defense is a great company for those who are lost and have no idea what to do when behind in taxes. They made sure I understood my situation every step of the way. Customer service was great and I really appreciate my case worker Dee Dee Moore for always reaching out to me regarding my case. She helped me out a lot by taking the time to explain things I didn't understand. You don't get that these days. Thank you Dee Dee M for all your hard work.

6 years ago

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Clarke C. Odden Roy, UT'

They had good ratings and seemed to be qualified to help us. On top of that they were responsive to our needs and very compassionate so we signed up with them. They were very responsive, though sometimes they weren't as quick to respond as we would've liked. I'm a bit of an over-communicator so I'd like them to contact us with every change that happens, but it felt like things just weren't that way. It was a little bit more expensive than what I thought it would be, but they still got the job done. It was all worthwhile. I'm pleased with it.

7 years ago

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William A. Swaney Westport, WA'

I really just picked them out of the many different companies that I could've used. They have answered every time I've called and got right back at me whenever they had to. I felt like they could have done more though. It all seems like I still have to pay the same amount I was going to pay anyway. I'm a bit on the fence about it all, but they did some good anyways.

7 years ago

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Richard Foulser New York, NY'

I just found them online and since the reviews were good I just went ahead and signed up. Customer service is terrific. I mean, they listened to my complaints and got me someone who knew what to do immediately. I didn't necessarily had a great experience, but it was good. They did everything they said they would do and I feel good about going with them.

7 years ago

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Kelly R. Pies Hawarden, IA'

A friend of mine had used it and since it had worked pretty well for him, I decided to go for it. They are very prompt on their emails and the lady that I worked with was always ready to help me. She would get the ball rolling and got the paperwork done pretty quickly. She handled everything pretty easily. The service is great. The price is very steep, but it was worth it in the long run for my federal taxes. Still, I feel good about my choice.

7 years ago

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Anne Cameron Mt Vernon, ME

Honestly the actual person that we talked to didn't seem knowledgeable at all, but she was always went somewhere to get the answer that we needed. Whoever she spoke with was knowledgeable, but the actual person that we talked to was not. Unfortunately, they never kept us updated; I had to keep calling. Our monthly bill was the same, they just allowed us to make smaller payments. I thought it was too expensive, but I'm glad we did it because I don't know how we would have paid it otherwise. They did what they said they were going to do, I just wish it hadn't been so expensive.

7 years ago

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Coy Grubb Fort Wayne, IN

As far as I've been with the company, I've felt very pleased with them. I'm still in the process of dealing with them, so I'm not sure if I'll be saving money yet, but I feel okay and confident. They know what to do, so I'm in good hands. I've called them randomly throughout the day, and they've always took the time to talk to me or get back to me within a short time.

7 years ago

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Anonymous Alexandria, VA

It was a pleasant experience. I felt very comfortable with them because they kept me informed of everything that was going on. Whenever I called, someone either picked up or they'd call me back, so it was a good experience. Although I'm not certain if we saved me money or not, everything has been going according to the plan. There hasn't been any issues with them; all I can say is I appreciate their help.

7 years ago

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Sheryl Cavarretta Langhorne, PA

With the first person we worked with we had to take off my kids because she wasn't doing a very good job, but afterwards everybody was amazing. They were on top of everything. Even with stuff I wasn't aware of, they will call and take care of it. They've been great. They made sure we were aware of new updates. I feel it was the best solution for the price.

7 years ago

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Julie Libriani Grand Rapids, MI

They were the only tax relief network that I knew that was available, possibly from a TV ad. I have more than one consultant there, and they all did a sufficient job. They kept me well up-to date. They helped me out and got me to the place where I needed to be so I could settle my tax problem. They helped me get a payment plan. I'm happy that I signed up with them.

7 years ago

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Audie Murphy Charlevoix, MI

I was going through divorce and I had a lot of debt, so I contacted them. I had heard about them on the radio, so I called them and they took my information to see if I qualified for a tax relief, so that's why I went with them. It was good; they were knowledgeable and they were professional and they answered all my questions, keeping me up to date at all times during the process, which saved me some money. I feel good about it because they actually helped me out.

7 years ago

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Larry Trame Mt Pleasant, SC

The service was favorable, and it was just a very positive thing. The lady that worked with me was very professional and very intelligent. She knew what she was talking about, probably because she worked for the IRS for numerous years. Plus, she provided a lot of additional information; ways to save money from taxes in the future. It would've been difficult to do on my own. I would definitely recommend them.

7 years ago

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Dino Astorga El Paso, TX

When I spoke to one of their representatives, they seemed very understanding, and made me feel like they were going to work in their best interest to solve my issue. I think they can keep me a little more informed, but when it came to answering my questions, they were always available without a problem. I would definitely recommend them to anybody that needs this type of assistance.

7 years ago

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Leslie Wobbe St. Louis, MO

The consultant was wonderful and did a good job. I just felt very good about it. I can say they did a very thorough job, and were very clear in their explanations. They made sure that I knew exactly what they were doing and what I was doing. Plus, they were approved by the Business Bureau, and they give me a lot of really good information, prior to signing a contract with them.

7 years ago

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Burt Hume Thousand Oaks, CA

All those I worked with were attentive to me on the phone. They worked with the IRS to make it so I owed nothing unless my finances change. At retirement with only Social Security. That is not likely to happen. Now to deal with California . We'll see

3 years ago

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Reply from Tax Defense Network

Hi, Burt. Thank you for taking a moment to leave this feedback about our TDN team. We're happy our team could provide you with such a positive experience. If you have concerns about your provided resolution, don't hesitate to contact us by calling our Client Care Team at (877) 856-5118.
Your confidence in your case results is important to us. So, we would be happy to address any questions you may have about your services now or in the future!

Mar. 30th, 2022

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Jamie Allen Fredericksburg, VA

Don't know what the end result is going to be yet, but up to this point they've been there and what they've done seems very reasonable. We had a few glitches in the gebinning, but after we got everything together, it was great and I have no qualms now.

5 years ago

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Reply from Tax Defense Network

Jamie, thank you for giving us the opportunity to make things right for you and get us back on track to transforming your financial future. It is our pleasure to have you as our client.

May. 2nd, 2019

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Rupert Murrells Inlet, SC

They have a good service but nobody is perfect. Sometimes it seemed like I was dealing with so many different people I think things would go better dealing with one person. They helped me get caught up with my return. They're courteous and they'll get you in and they work on getting you answers to your questions.

6 years ago

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Rupert,

Thank you for you review and choosing us to assist with your matter.

Dec. 19th, 2018

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Michael Corning, IA

Mine was kind of a unique situation but I though they handled it well. They were not able to resolve the problem but they were very reasonable and refunded my money. I had a positive experience and I would use them again if us the situation calls for it.

6 years ago

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Michael,

Thank you for you review and choosing us to assist with your matter.

Dec. 19th, 2018

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Christabelle Lucero Denver, CO

Well I think that all tax people they advertise that they can do a lot more that they really can't. They advertise that they could literally wipe your taxes away and that didn't even come close to happening. I could reach them if I needed to.

6 years ago

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Reply from Tax Defense Network

Thank you for the feedback, Ms. Lucero. I have sent you a private message to discuss your account in more detail.

Jun. 27th, 2018

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Anonymous Fort Walton Beach, FL

They did a good job getting my taxes taken care of. I had really good responses from customer service for a while there but then the errors kept sending some emails to my representative, and not getting answers back although it probably wasn't critical but I didn't get a response back.

6 years ago

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Reply from Tax Defense Network

Thank you for your review and choosing us to assist with your matter. We will take your feedback into consideration to improve.

Dec. 19th, 2018

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Anthony Brooklyn, NY

The communication should be better and the instructions should be clearer. They were patient in taking my payments. There were a couple of times that I paid a couple of days late and they didn't send me to collections or anything. They were understanding of my income situation.

6 years ago

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Mickey Round Rock, TX

It was enganging and we were able to work out my problem quickly. They're responsive and good at what they do. Once you finish your installment they connect you to a laywer for anything else, I thought they would represent me the whole time.

6 years ago

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Mickey,

Thank you for your review and choosing us to assist with your matter.

Dec. 19th, 2018

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Alisha Boiling Springs, SC

The service is great and excellent but sometimes it takes a while to get to you. I sent some paperwork off through fax and we haven't heard anything back from them and it's been over two weeks. They're great and they explain everything and make sure to give you the information but it takes a while.

6 years ago

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Alisha,

Thank you for your review and choosing us to assist with your matter.

Dec. 21st, 2018

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Client

I was overall pleased with my experience. At times the response rate was lagging as well as it appeared that agents were unfamiliar with my case before contacting. I was once contacted with information about another person's case.

6 years ago

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Reply from Tax Defense Network

Aside from the mishap, we hope you are please with the outcome. Thank you for your review.

Dec. 12th, 2018

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Marcus Carrollton, TX

Usually when I talk to them, their customer support is extremely polite, professional, and very helpful. I'm not happy with the fact that they came from Money Solver and that every time I turn around, I have to deal with the new representative and start over from scratch.

6 years ago

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Reply from Tax Defense Network

Hi Marcus,
We are very sorry to hear this was your experience. We would love for you to give us a call so we can dig deeper into this.
Please give us a call at : 877-856-5118

Nov. 15th, 2018

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Patricia Payne Chicago, IL

I found them online and since they were rated well I signed up. Sometimes the person that I talk to gets a little confused, so I have to ask the same thing several times. They got me a payment plan but they didn't really lower my taxes. Still, it was a good decision.

6 years ago

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Reply from Tax Defense Network

It has been our pleasure to serve you and we hope to continue to be of service to you in the future. Thank you for taking the time to leave your feedback we appreciate having you as our client.

Apr. 3rd, 2019

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Phillip A. Woodley Sr

I signed up when I just see it on the internet and for the service at that time. I think it is a very good company, they were very conscious in what they were doing but I thought that I was going to receive feedback when I thought I should it. They did good.

6 years ago

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Lon E Sisson

I had attacked issues that need it to take care of. The person that I was dealing with it was a challenge to communicate with and sometimes getting a call back so that was probably the only negative thing with all the experience. Overall I am satisfied with their performance since they resolved the issue.

6 years ago

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Matthew Andre Beert

I had to get my taxes done and that's when I decide to sign up with them. They always kept me updated with all the information I needed and they took care of my taxes. The only downside is that they supposed to have my bank link been lifted and that didn't happened. I think they could handle couple things a little better.

6 years ago

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Roy Fitzpatrick

I did sign up with them because I needed an experienced helper. They were knowledgeable, and they were easy to contact. I wasn't happy with the outcome of the final distributing of the money I have to pay back to the government.

6 years ago

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Aaron J Cox Sr Santa Maria, CA

They were the first place I Googled and I ended up signing up with them. I was desperate at first but it really worked, they did everything they said they were going to do. I did have some trouble getting clear answers from them and they were very slow to respond. When they did respond, things were good.

6 years ago

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Anonymous

I needed assistance with the IRS so I went with it. They were very understanding, patient, and covered a lot of details with me. They were really helpful with dealing with the frustration that is the IRS. They were able to resolve my issue even though it's something very long term. I'd recommend it to anyone that's being bullied by the IRS.

6 years ago