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Tax Defense Network

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8.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 31st, 2025

Tax Defense Network is a highly recommended tax company with a full range of services extending from tax debt resolution services to tax return preparation.

Tax Defense Network has an average cost of $2,500 to $3,000 for its full services (prices will be lower for less in-depth services and higher for more in-depth services), a good price for the tax relief industry.

The company employs many tax professionals, including enrolled agents, tax attorneys, CPAs, and tax analysts. These experts work to resolve tax problems on their client's behalf.

With the combination of professionals, a large selection of relief services available nationwide, and no minimum debt requirement, TDN is able to help a broad range of customers and has a high client satisfaction rating.

Tax Defense Network will negotiate with the IRS on behalf of its clients and find a tax relief solution that is best for the taxpayer. Some of these solutions include providing tax representation and making offers in compromise that settle the tax debt they owe to a lower total amount. Delinquent taxpayers can work with a tax expert to receive the relief they need from a variety of Internal Revenue Service (IRS) and state tax penalties.

View Tax Defense Network reviews at the bottom of the page.

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The Good

  • Tax Defense Network Cost
  • Excellent Customer Reviews
  • Variety of Tax Forgiveness Services
  • Professional Debt Forgiveness Team
  • Available Nationwide
  • FAQ Section
  • Community Outreach

Tax Defense Network Cost

Tax Defense Network charges between $2,500 and $3,000 on average. End price depends on the amount of tax debt customers owe to the IRS and the tax relief actions required. Tax Defense Network's average price is good in comparison to other tax debt relief options.

Prices for tax relief services vary depending on the client's situation. For a more precise cost estimate, potential clients should take advantage of the free consultation offered by Tax Defense Network. This process of determining the complexity of the tax problem and then offering a cost estimate is standard among tax relief service providers.

Customers will appreciate not having to call for a quote and possibly being pressured into services without researching other options; this gives customers the opportunity to research and find the best tax relief company that suits their needs as quickly and efficiently as possible. This transparency also gives more credibility to TDN and shows that the company isn't trying to hide costs and fees from customers.

Excellent Customer Reviews

Tax Defense Network continually receives positive online customer reviews.

Customers praise the company’s professional and attentive service and kind staff. Reviews regularly comment on the knowledgeability of the tax professionals and their ability to answer questions and resolve issues.

Many clients also praise the company for resolving their tax issues, dealing with unfiled tax returns and unpaid taxes, removing a bank levy, and settling their IRS tax debt to something they could better afford to pay. Furthermore, clients have also appreciated TDN’s assistance with filing tax returns.

Variety of Tax Forgiveness Services

TDN is more than just a tax resolution company and offers an impressive selection of tax relief options for individuals, the self-employed, and business owners.

The company's full-service approach allows individual taxpayers and businesses with a variety of tax needs to utilize its assistance. Interested customers can call for a free consultation with a tax professional to gain guidance before committing to its services.

Tax Defense Network’s tax professionals can assist with tax issues such as IRS back taxes, delinquent taxes, small business tax issues, payroll taxes and a variety of IRS penalties such as wage garnishments, federal tax lien issues, and bank levies.

The qualified tax forgiveness professionals can also represent clients during tax audits. Additionally, it assists with IRS appeals and also offers rare IRS debt forgiveness solutions such as innocent spouse relief, student loan forgiveness programs, and other tax amnesty programs.

The company helps customers receive the best possible tax resolution through its tax relief services. It can help settle IRS tax debt through an offer in compromise, penalty abatement, an installment agreement, or a currently not collectible status. TDN also offers financing options for those in need of assistance.

Tax Defense Network helps its clients navigate the IRS's tax relief programs. The ability to work with tax experts makes Tax Defense Network a great option with seeking a tax relief agency.

It can help small businesses with tax resolutions similar to those provided for individual clients such as an offer in compromise (settlement agreement), installment agreement, penalty abatement, and more. TDN can help people fight a wage garnishment or tax lien, prevent future tax liability, take advantage of tax cuts, and educate you on your personal taxable income for future reference.

Tax Defense Network's services extend beyond tax relief. The company also has tax preparers who do tax return preparation. Tax preparers ensure that clients' taxes are filed properly and that clients get their tax refunds if they paid more taxes than they should have. Tax Defense Network also helps with student loan debt. Its tax preparation services are available to individuals and small business owners. It also assists with payroll taxes and other tax forms. Additionally, it provides financial solutions for businesses such as bookkeeping and business advice on its site bizsolutionsnetwork.com.

With these additional tax services, Tax Defense Network goes beyond relief programs to help its clients avoid future tax problems.

Professional Debt Forgiveness Team

The team of dedicated enrolled agents, tax attorneys, certified public accountants (CPAs), and tax analysts has acquired an impressive reputation, judging by numerous customer comments. These types of tax professionals are qualified to represent clients in front of the IRS during disputes and appeals.

Tax attorneys and enrolled agents understand how the IRS works and what tax law requires of taxpayers. The most common ways to deal with the IRS is to negotiate the tax debt with an offer in compromise or set up a payment plan with an installment agreement.

Removing penalties, like levies on bank accounts or tax liens on property, is trickier to achieve because of the strict rules and eligibility requirements for penalty abatement.

A highly qualified tax team, including customer service representatives, is vital for creating and providing customers with a quality tax forgiveness program.

Additionally, customer services representatives are accessible 24/7 by phone to answer questions or for free consultations. The company can also be reached by email or mail.

Finally, Tax Defense Network employs Spanish speaking representatives, a service not offered by all tax resolution companies. With the help of a professional tax lawyer, you'll be able to fight virtually anything the IRS throws your way.

Available Nationwide

TDN is available in all 50 states. Not all tax resolution companies operate in every state. This makes the company available to a wide variety of customers.

There is also a minimum tax debt requirement of $5,000, which is low in comparison to other tax debt relief companies; oftentimes tax relief companies will require a minimum amount of debt a customer must owe before qualifying for assistance. A $5,000 minimum requirement makes Tax Defense Network's services available to people from many different financial circumstances.

The company can also help natural disaster victims and taxpayers with tax problems, such as the survivors of Hurricane Maria and Hurricane Harvey. Disaster tax relief is the IRS's way of helping those who live in an area that has been declared a "disaster area." Qualifying customers will be able to claim a loss and gain some tax credit.

FAQ Section

Tax Defense Network has one of the most helpful and informative FAQ sections that we've seen in the tax relief industry. It has sections covering all of the following areas related to tax debt and tax issues:

  • Back taxes
  • Close corporate filing
  • Delinquent taxes
  • Individual tax preparation
  • Innocent spouse relief
  • IRS appeals
  • IRS Fresh Start Initiative
  • IRS payment plans
  • IRS penalties
  • IRS tax debt forgiveness
  • IRS tax levies
  • IRS tax liens
  • IRS tax negotiation
  • IRS tax relief
  • Offers in Compromise
  • Payroll taxes
  • Sales tax nexus
  • Small business bookkeeping
  • Small business startup
  • Small business tax preparation
  • State tax relief
  • Tax audit penalties
  • Tax audit process
  • Tax audit preparation
  • Tax debt resolution
  • Tax planning
  • Tax settlement
  • Unfiled taxes
  • Wage garnishment

This is an incredibly thorough list, and we are very impressed with the depth and breadth of questions answered by Tax Defense Network. If you are in the research phase of finding a tax relief company, we definitely recommend consulting TDN's list of FAQs as part of that research.

Community Outreach

Tax Defense Network, as part of the MoneySolver family, gives back to the community through donating to a number of nonprofit organizations, such as Hunger Fight, Boys and Girls Clubs of America, The Salvation Army, and the Hubbard House. Company employees also volunteer their time and talents throughout the year toward a variety of local events, primarily in Jacksonville where the company is located. It's always nice to see companies supporting the communities in which they operate.

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The Bad

  • Short Refund Period
  • Negative Reviews
  • Missing Accreditations
  • State Availability 

Short Refund Period

Tax Defense Network does offer a money-back guarantee for three days. Most other tax debt relief companies offer a longer refund window. Some competitors offer refund windows that range anywhere from 15 to 180 days; however, some tax relief companies do not offer a money-back guarantee.

Negative Reviews

Though Tax Defense Network predominately receives positive reviews, it has also received some complaints from customers. One recurring complaint is that the company can be hard to get a hold of when dealing with problems or complications.

Some customers had trouble speaking directly to an agent or attorney. This can be a major issue for customers who have questions or concerns about their accounts. Also, some customers complained that the price was high for the tax relief services rendered.

Missing Accreditations

While Tax Defense Network has some industry accreditations, it does not have all of the accreditations available in the industry. Accreditations hold companies to a certain standard and often require audits to ensure that the companies are upholding these standards. Accreditations can help customers in the researching process.

State Availability 

Tax Defense Network has physical locations in over 30 states, which is really nice for clients in those states that are looking for in-person tax relief services rather than companies that will only work with them online or over the phone. However, we can't find any information about the other states that don't have physical TDN locations, and a quick search for services in Montana, for example, yielded no results.

Thus, if your state of residence is not listed on Tax Defense Network's website as an area the company services, you might not be able to get tax relief help from TDN and might need to explore other companies in your area or companies that provide completely remote tax relief services.

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The Bottom Line

In comparison to other tax relief companies, Tax Defense Network has a great reputation for offering a wide range of tax services to help clients achieve a successful tax resolution. It has been in business for more than two decades, so it has valuable years of experience in the industry. The company has a minimum debt requirement of $5,000 and has physical locations in over 30 states, which makes its services available to millions who are in need of tax debt relief.

Tax Defense Network can offer you the services of a skilled tax attorney, CPA, or Enrolled Agent. Working with these tax specialists, clients can receive help preparing taxes and resolving tax problems. Access to an attorney familiar with tax law is especially helpful for individuals with trickier tax situations. The average cost of Tax Defense Network's services is $2,500 to $3,000, though the actual cost varies based on a customer's tax situation.

Interested individuals should take advantage of Tax Defense Network's free consultation to have their case reviewed, hear a potential plan for resolving their tax debt, and get more specific information on costs.

While the company has limited industry accreditations and a short refund policy, the customer reviews are overall very positive. We recommend working with Tax Defense Network as your tax relief agency because it is one of the best tax relief companies in the industry.

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4.7

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2,886 Reviews

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Joyce Nanpei

It took over 6 years to get my case resolved & even now I honestly don't know if my tax issue is resolved. Minimal to none communications from the people who were helping me except that 1 monthly email telling me they're still waiting to hear back from the IRS. I received back forms that they requested from me opened but nothing done to them, I requested a copy of the letter from the IRS that my caseworker said he received saying my case is deemed uncollectible, to this day, nothing. It is very disheartening. I'm with limited resources now, working making minimum wage yet I entrusted my IRS issue to your company and I'm basically just left hanging right now. So what do you people suggest I do?

3 years ago

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Reply from Tax Defense Network

Hello, Joyce. Our team has provided many services for you since you began your relationship with our company four years ago. If you have concerns regarding your most recent experience, we would be more than happy to address your concerns. Please feel free to give our Client Care Team a call at (877) 856-5118 to discuss this matter in greater detail. We hope to hear from you and look forward to improving your perception of our services!

Apr. 8th, 2022

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Anonymous Florence, SC

In the beginning, it was hard to talk to people and have them answer my questions. Every time they would change the person who was on my case. There was one lady there who was so aggressive asking me question after question. I told her I didnt' want to talk to her and I needed someone else. I was frustrated. And Tax Defense Network they told me that they would be able to reduce my debt with the IRS, which was not true. The only thing they helped me do was make payments to the IRS. I was disappointed because that's not what they had told me in the beginning. I wouldn't use their services again...I just want to be done with it.

6 years ago

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Reply from Tax Defense Network

Anonymous,

Thank you for your feedback and I sincerely apologize for your frustrations. We would like to understand more about your experience, could you please contact us at 888-829-0563? Thank you.

Feb. 18th, 2019

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Sarah Hood Fairfield, CA

The had to restart my case three times because they dropped the ball on their end. Sometimes I wouldn't hear from them for over a month. Because they didn't do their job correctly one of my bank accounts was levied. I paid them to avoid this happening and it was only after months of negligence on their end that the levy occurred. I should have just dealt with it myself. One of the problems that happened was that I paid for both state and IRS and the man who was helping me didn't listen to me and look into whether I had paid for the state and so he never worked on it! I am shocked at how bad this company is and surprised they are in business. I paid a lot of money to have peace of mind and it's been over a year of stress with them. I should note that I have been paying down my taxes every month. I haven't just been waiting for them to do their job.

6 years ago

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Reply from Tax Defense Network

Sarah,

If you contact us at 888-829-0563, we will be able to get you answers and in the right hands.

Dec. 18th, 2018

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Marla V West Des Moines, IA

Terrible company to work with. We started working with them in November of 2018. It literally took until December of 2019 when I finally cancelled our POA and took over to complete it myself with the IRS tax advocates office. We were levied over $6000 because they never followed up with our IRS officer to make sure she had all the information she had requested. Her story was that the fax wasn't complete and it wasn't her job to call. Tax Defense said they sent it, but no one followed up and we were the victim of it and no one cared. When all was said and done and we finally got an agreement in place, it came with the wrong dates on it. That one nearly cost me an extra $3900 but I caught it and stopped the draft at my bank. After contacting Tax Defense again to fix the error, I was once again given the run around and how they were "working on it". After 5 months with no corrections of the dates of error, I cancelled my POA with Tax Defense Network and contacted the IRS advocates office myself. I had it fixed in less than a month and the advocates office told me there was no contact with our revenue officer showing that Tax Defense ever tried to fix the dates issue. This was my second time working with them, the first time was in 2016 and they were great. I think they have gotten too big and don't have the people they need to do the work they have. I was told by one tax attorney that he had 200 other people with the same issues and I wasn't special. I don't need to be special, but when I am paying you thousands of dollars to work for me and help me, I expect results which were like pulling teeth to get. Stay away, call the advocates office and do it yourself. I will never use another tax service again. The IRS is scary, but the process can be less intimidating if you just make the call yourself to the IRS. Don't let these people take your money.

6 years ago Edited September 14, 2021

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None.

Because i feel it was a scam. I was told "oh yeah u pay us 500$ and with ur income we are sure you will qualify for loan forgiveness. I paid the 500$ and then was asked to pay another 800$ then i would have yo pay 15$ each month and re evaluate each year. WHAT??? When i called (several times for answers to some questions i had, i was unable to get anyone to answer my specific questions. I emailed my specific questions and again no answers, but they sure kept calling to send the papers in to take more money from me. I gave 500$ it this scan and just about gave 800$ to this scan again with no specific answers. When i could have spent that 500$ just to the loan company or toward my 2 children due to being a single parent its not like i had extra money to just blow on this scan. So thanks for taking my money and me getting absolutely nothing out of my 500$. Lesson learned. Please leave me along.

6 years ago

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Reply from Tax Defense Network

Please contact us at 888-829-0563 so we can look into this. I would like to make sure everything was done to the best of our ability.

Dec. 14th, 2018

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Clay L West Sacramento, CA

I was in a tax pinch and owed the IRS $20,000. I called TDN and after speaking to a Rep, they asked if they could get my IRS bill reduced to 7k-8k would that work for me? TDN was charging 3k for this and it sounded like a no brainer so I signed up and paied my money. After6-8months of getting my tax filings and the reviewing them, TDN told me inorder to go further I would need to pay several more $1000s if I wanted them to get the bill reduced. Otherwise they would set up a payment plan on what I owed. So in a nutshell they wasted a bunch of my time, I paid the IRS interest on what I owed during the time TDN was doing nothing for me and all I got was a payment plan I could have easily set up myself for free. When I brought up the fact that I was sold on the huge tax reduction, they ignored that and told me it would cost more. Big waste of time and money!!

6 years ago

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Reply from Tax Defense Network

Clay,

We would love to discuss this in more detail. Please contact us at 888-829-0563

Dec. 21st, 2018

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William R Mchone La Grange, KY

As I oppose to some other similar company by coincidence there're a lot of them on the internet and I end up going with them because they seemed to be comprehensive in their capability. I believe it was on April of 2016 when they started working with my tax issue and it was tentatively resolved on November of 2016 except that it wasn't completely resolved and it finally got it resolved by January of 2018. It took almost 2 years to get it solved and during the process of it I was making payments to the government, I paid about $28,000 dollars on November of 2018 when the IRS was asking for $100,000 dollars and in the following year when I finally got it resolved I paid to the government a $100,000 dollars. I would not recommend them to anyone do to what happened. When I sent them an email it took them two, three or four days to send me an email or called me back, they were not very responsive in retrospect. I got no tax relief from their service, I end up paying the full tax bill plus interest expenses. I wish I've gone with another service.

6 years ago

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Dawn Leffler

I signed up with them because I thought they were going to help us from the beginning process to the end getting our tax settled. They did not fulfill their end of the agreement as far as I'm concerned. They took thirty three hundred dollars from me and my husband and they didn't complete what they said. They were going to help us to file our taxes send them in and go to bed and try to get them as low as they could and they didn't do that part, they tried to add another three thousand dollars on to of what we paid in order to complete the process but that's not what we understood at the beginning. I did call and file a complaint.

6 years ago

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Anthony De Julio Folsom, CA

They were advertising somewhere and we wanted to try them. We made a mistake in signing up with them though. They started off really nice but the people handling our case did not follow through on things. They were always unavailable and it was just hard to get in touch with them. In fact, they were supposed to call us the other day but they haven't done that yet. They also weren't truthful, in fact we had to hire another attorney to get them to move along. Right now we are going through a bunch of paperwork that we signed and realizing that they misled us on a whole bunch of items. We were paying them to help us but in the end we just paid them to do basically nothing and cause us trouble. In the end it all cost me over twenty thousand dollars. I could've done pretty much the same thing that they did by calling the IRS or paying the federal taxes myself. It was just a very unpleasant situation. I've talked to other people that ended up quitting halfway through with them. I would tell everyone to not even start with them.

7 years ago

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Bobby Ray Taylor Arlington, TX'

I was very desperate at the time and they gave me a good start off point. They put up a good face at the beginning. I felt good bout it. When we got down to the nitty gritty, asking all the questions and everything, we weren't even told what was going on. They didn't even explain anything and when they did they didn't even try to simplify the explanation for us. When I had questions they didn't really follow through with me. My biggest mistake with them was paying them the $7600 and something dollars upfront. After they got all my money nobody returned my calls and got nothing back to me. In fact they haven't gotten back to me or shown me any results. I'm pissed about it and not satisfied at all. They said they were going to help us getting all the fees down and everything, I even went and gave them information, but things are still just a mess. We thought we'd be done with things in June or July, but now we had to go and hire somebody else to do the same crap they should've done. Right now I'm praying so that this doesn't happen to anybody else. I'm telling everybody that if they get some work done that they don't pay upfront because that means they won't be reliable.

7 years ago

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Shiny Edward Mesquite, TX'

I had some audits done on my 2013 tax and I wanted to work on it to bring the penalty down, that's why I signed up for tax defense. They promised they would reduce the penalty, which was some $1600, but that didn't happen. I did not get the tax relief that I hoped for and I had to pay the same amount. On top of that I had to pay Tax Defense around $1000 to do whatever they were going to do, but I didn't get any relief at all. I regret making this decision, I shouldn't have done it. I could have taken it straight to the IRS and pay what I needed to pay, I didn't need this third party getting involved who just took $1000 from me.

7 years ago

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Rhonda Henry

Incompetent! A total sham. The worst experience ever. Tax Defense assured me they could help my tax situation for $9100.00. After four months of chasing my representative and several escalations, I was told I did not owe the IRS and my case was closed. I was notified by the IRS a week later that I did in fact owe them significant money. When I went back to my contact at Tax Defense she acknowledged that she was incorrect in the information she provided me but since my case was closed she couldn't do anything to help me. I have escalated several times and have received no response. Consequently, I am now paying a tax attorney to help me. I lost valuable time in my appeal process with the IRS due to Tax Defense's incompetence which will ultimately cost me more money.

7 months ago

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Reply from Tax Defense Network

Rhonda, we are extremely disappointed to receive your feedback about your service experience. Our team takes your concerns very seriously and will be in touch with you very soon to investigate this further and reach a resolution for this matter.

Aug. 27th, 2024

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Jerry Tallahassee, FL

After it's all said and done with what I had to pay you and the taxes I owed it still come to the same amount I had to pay anyways you didn't even count my depends on my taxes after me asking about that all I got was someone would be in touch with me about that and nobody was I will never recommend anyone use you guys I feel like I was ripped off big time

5 years ago

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Reply from Tax Defense Network

Hi Jerry. We apologize if there was any miscommunication. I would be glad to review your case in full details however I do not have enough information to find you in our system. Taking care of our clients is the utmost importance to us so please reach out to us at 888-829-0563 ext 165.

Feb. 14th, 2020

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Ron

They did nothing. Had to pay them 1000 dollars and the did not reduce the tax debt or even get the interest removed. Not did they remove any penalties. They set up a payment plan. That's it. They aren't worth the phone call. A month or so later the IRS sends me a notice on their own saying I had been over billed by 2/3 of my tax debt, but tax defense couldn't figure that out. So I know they literally did nothing.

5 years ago

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Reply from Tax Defense Network

Ron, Thank You for taking the time to leave us your feedback. We are sorry to hear that your experience was not a pleasurable one. We are always striving to be better and with your help, we will be. We would love the opportunity to discuss your experience, please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at

Sep. 20th, 2019

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Susan

The first gentleman I spoke with was most helpful but when they reassigned me, the girl was not helpful; she doesn't answer he phone call and I am really upset. I didn't get any tax relief. Not only do I have to pay back almost eighteen thousand dollars I also have to pay money that I was charger higher to this company. I wouldn't recommend them. I don't feel like they really worked on my behalf.

5 years ago

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Reply from Tax Defense Network

Susan, I am sorry to hear the you've had such a negative experience throughout our process. We would love the opportunity to make it up to you and discuss the details of your experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

May. 2nd, 2019

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Robert

I think they are greedy and just want my money. I wanted help to take care of the last little bit of student loan that I owe before taxes came up so I reached out for help. They did not deliver on what they said they were going to do. I wish they were honest with me and told me they couldn't do it in time. They assured me that I could file my taxes and they would intervene with the people I owe money to. I didn't happen and I am not happy.

5 years ago

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Reply from Tax Defense Network

Robert, I am sorry to hear the you've had such a negative experience. We would love the opportunity to make it up to you and discuss the details of your experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

May. 2nd, 2019

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Raymond

I signed up with them because they said they guaranteed and I found that wasn't true, it was the worst decision ever. They don't tell you the truth. From the get go, in their advertisement, they say they can lower how much you owe the government but it is only going to take five or seven years. They don't tell you that you get hurt and you're paying much to them. If you go online or speak to the government, you can get the same set up. This is a scam.

5 years ago

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Reply from Tax Defense Network

Raymond, I am sorry to hear the you've had such a negative experience. We would love the opportunity to make it up to you and discuss the details of your experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to making things right.

May. 2nd, 2019

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Anonymous

They used three people as my representative over several months. Two of those people left the company. They offered nothing to give me any relief and charged a lot. They informed me the IRS by law can't lower the amount you owe. What a sham they proved to be. I will say, when we determined thy could no longer help me, they did not continue to charge me a fee.

6 years ago

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Reply from Tax Defense Network

Anonymous,

Thank you for your review. I am sorry that your experience was less than enjoyable. Wishing you good luck on your journey.

Feb. 22nd, 2019

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Tab

Ineptitude. Kept passing my case around to different agents. Sent my social security over email in the clear unencrypted. I was incapacitated with a medical condition, as so I was told they would come to me. They only sent someone to sign me up, no other visits were made. It was impossible to tell the difference between their ads and official business related emails.

6 years ago

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Reply from Tax Defense Network

Tab,

This is very disheartening. Please contact us at 888-829-0563 so we can discuss further.

Feb. 22nd, 2019

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Ms. Moore

I rate them that way because I was ultimately scammed out of $1200. Absolutely nothing was done on my behalf after signing and returning dozens of papers. This is a wrong I will seek to have made right.i do not know if this company is real or not to this day. Their name apparently changed after my first payment of 275 to them. Money Solver started emailing me on their behalf.

6 years ago

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Reply from Tax Defense Network

Ms. Moore,

We did go through a brand change but only for the simple fact that we do not just handled taxes. We also assist with student loans and business needs. We are still the same exact company. I would like to hear more about your experience to help in any way possible. Please contact us at 888-829-0563.

Dec. 18th, 2018

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Jarvis Sims

Doesn''t practice what they preach, have dealt with them for going on 3 months now and I have lost my car, my childcare, my spouse, and the verge of losing my home. Due to their repeatedly broken promises, not to mention high cost. They promised me time after time that they would resolve a issue by a certain date and never came through for me. I wouldn''t wish my enemy to go through this.

6 years ago

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Reply from Tax Defense Network

Jarvis,

I do not like this at all. I am having someone from our management team look into this and get back to you as soon as possible.

Dec. 12th, 2018

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Michael Kreigh Elyria, OH

they did nothing for me. charged me a lot for a little. didn't save any money on taxes and ended up poorer after starting to pay them. they were supposed to include the current year taxes but didn't after I sent everything in and was told they would take care of everything. they wanted over 700 dollars to file a short form for a single retired taxpayer. would never use their service again. go to a local tax attorney. you'll be better off.

6 years ago

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Reply from Tax Defense Network

Mike,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 21st, 2018

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Rhonda Adkisson

I contracted with tax defense 1 1/2 years ago. No resolution eas achieved and now i have a tax lien garnishing my paycheck. The IRS is taking my entire check and leaving less than $100 a week for me to live on. All of my bills are delinquent and my insurance was cancelled because of failure to pay. I will lose my job soon if I cant get to work and perform my job duties. I am still in contract with Tax Defense but at this time I can not pay that bill each month either.

6 years ago

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Reply from Tax Defense Network

Rhonda,

We would love to discuss this in more detail. Please contact us at 888-829-0563.

Dec. 31st, 2018

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Anonymous Lebanon, PA

They were horrible. My case was so badly handled by the first "expert"that it was given to someone else who equally screwed it up. Even after signing papers and being assured that the irs wouldn't come after me they did. Then it was scramble scramble scramble to get something put in place. I contacted the bbb about the horrible knowledge that the professionals had.

6 years ago

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Renee Loganville, GA

They didn't do anything for me. Everything they promised me at the beginning they did not fulfil. They wound up just doing a payment for me and that's something I can do on my own and they charged me $4,000. When I asked for them to return my tax papers I had to wait, and I still haven't received everything in totality. They misrepresented it themselves and took advantage of me. It's the worst decision I have made.

6 years ago

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Reply from Tax Defense Network

Renee,

This is completely unacceptable on our part. We would love to correct it. Please contact us at: 877-856-5118 to discuss further.

Thank you for your feedback.

Nov. 16th, 2018

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Jack Bell Los Angeles, CA

TDN promises to negotiate you a fair and lower tax bill. Although did for me was get my tax bill increased by $10,000.00. When I signed up they told me they would go through my tax preparation agin to see if they could do better. They not only didn't go through my tax filing they lost my taxes papers, didn't file my taxes until a year after they were due when I had signed up with them a month before my taxes were due. The is the sorriest excuse for a business I have ever heard of in practice.

6 years ago

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Reply from Tax Defense Network

Jack, we are sorry this was your experience with Tax Defense Network and would like to discuss further to ensure we did all we were able to do in order to help with your situation. Please contact us at 877-856-5118 and one of our Client Experience experts will be glad to review your case.

Jul. 12th, 2018

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Speaking my mine Rowland, NC

Because i was already paying my taxes they said stop pd them and we did they were trying to do away with it but they did help me because now i am in more then a little i have got to start paying 600.00 dolllar next yrs until it payed off but yet i should have left ya"ll along i gust because i'm a truck driving i make a lot of money i might lose everything me & my wife wrk for &she is disable and now butting head with then i know my GOD has got to have a very big blessing for me&my wife no i would not refer ya"ll to anyone

6 years ago

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Reply from Tax Defense Network

We are sorry to hear about this experience. We would love to connect with you on this. Please contact us at your earliest convenience so we can work through this with you.

Jul. 11th, 2018

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Anonymous Reeds Spring, MO

After being a client of TDN for for many years the service has deteriorated to a complete failure to assist me. 2016 problems created by hurricane late taxes and fines unresolved. 2017 taxes not even started. Promises not kept. They have deserted me. The past 3 years have been he'll trying to get anything done by your company. I am left here hanging.

6 years ago

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Reply from Tax Defense Network

We're sorry for your recent experience and would like to make it right. Please contact us at 877-856-5118 and one of our Client Solutions Representatives will help to resolve this matter.

Jun. 6th, 2018

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Anonymous Pleasantville, NY

I did a little bit of research on the internet and spoke to a couple of companies before picking them. I feel good about my decision of going with them, it was the right choice. Their person just really seemed to know what they were doing. They have been very professional, knowledgeable, and prompt. Thanks to them I was able to get a resolution to my problems and move forward.

6 years ago

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Reply from Tax Defense Network

We appreciate your feedback and have sent you a direct message so we can hear more about your time with Tax Defense Network.

Jun. 6th, 2018

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Mary Vicksburg, MS

They said they would take care of our taxes but it was all a bunch of lies. Everything they said turned out to be false. All they did was put us on hold for so long that interest rates just doubled and that didn't help us get anything resolved. We ended up paying them $3,000 and end up owing $10,000 more. We could've done it ourselves since they didn't do Jack. We got no relief.

6 years ago

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Reply from Tax Defense Network

We're sorry for your experience, and would like to review what we can do to make it right. If you would, please contact us at 877-856-5118 to discuss your concerns further.

Jun. 6th, 2018

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Jamie B Deno

I sign up with them because I was having tax issues, I owned a big amount of money and I wasn't having any luck doing it by myself trying to get it resolved, that's when I decide to go with a lawyer. I didn't like their service, because they overcharged me even when they were not able to resolved my case after two years. I ended up resolving it by myself.

6 years ago

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Sandra S Tholl

I signed up because I thought that they could help me get my debt to where I didn't have to pay the IRS any money, I gave them one thousand dollars to do that and now they are requesting more money, they were misleading to me. I'm not satisfy the way it turned out, I probably won't do it again. I just wish that they would inform me more of the one thousand dollars to do my taxes instead of wanting me to pay more money to represent me on the legal file and getting ratio down what I owed. I paid them an amount of money expecting them to do the work and they didn't go to the rest of my taxes

6 years ago

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Lynn P Peterson

It was a mistake sign up with them. I'm completely unsatisfied since I was guarantee that they were going to permanently solve my problem with the IRS, and now I have to hire a lawyer and try to get my money back from them. I just can't afford to pay for the lawyer and they know that they were not satisfactory at all, and I'm expecting to receive my refund because what they did was something simple and I know that I could have it done myself. Also I was bounced from one to another person and I had a new one every couple months.

6 years ago

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Patricia Davis

I signed up for the assistance that they were going to be providing. They got a lot of emails but unfortunately did not end up being able to support me at all. They didn't help me at all and they were not able to help me after all the money that I spent. I regret making the decision, it was a waste of my money with no assistance and I had to do all the work.

6 years ago

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Donald Schoppert Bel Air, MD

I didn't really know who to sign up with, I just saw them and decided to go with them. Now I'm sorry I did. On TV they say they are good at getting tax breaks and stuff like that but they never settled that out for me. Often I had to pay the full amount anyways. Now that I'm disabled and make a third of what I used to, I don't have the money to do that. That's why I have tax issues in the first place. On top of that, they tried to charge me for that. I paid $3,000 already and they helped me with nothing.

6 years ago

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Anonymous

did not do what i hired them for they kept wanting to my federal i needed my state done they said they are one of the few that would fight the state for mw, after a lot of calls and explaing to different people over and over all they did was call thestate and said what my payments would be, i could have done that myself. where was the help. then they fied a fed and caused all kind of confusion i am still trying to work out

6 years ago

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Abdul-Halim N. Shahid

Having my payments, which were less than I'm being charged by Tax Defense Network, makes me feel like I was bamboozled. I could have been paying off my debt to the IRS instead of having interest accrue while Tax Defense Network get paid. Not satisfied with the results at all. But hey, you live and learn. In conclusion, I would NEVER recommend anyone to use this company's services. Not ever.

6 years ago

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Tamara Brown

They don't answer phone calls or emails until you call to complain. They took forever to get anything accomplished and then tried to blame it on us, saying we didn't sent information (which had been sent weeks or months before). When they finally got everything done over a year later, it was nothing more than we could have done ourselves. It was a waste of a lot of money. They are rude and condescending when you speak to them (at least our agent was), when it was always them that wasn't getting the work accomplished. I wouldn't recommend them to anybody.. I

6 years ago

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Anonymous Yacolt, WA

After watching a commercial about them, I decided to call them and see if they could help me with my $10,000 debt. Unfortunately, instead of saving money, I spent even more. The sales person said that, based on my history, I would probably not have to pay anything to the IRS. I ended up paying them $4,000, plus my debt. They wouldn't call me first to give me updates, and it was a frustrating experience. I wish I hadn't done it.

7 years ago

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Kathy Smith Windsor, VT

Their debt consultant was very nice, only my overall review for the company itself is zero. They did nothing to reduce it. All she did was set up a payment plan, which I could have done myself, and it cost me 32 hundred dollars! I thought they were going to knock some rates and realistically get this paid off. Now, I'm just paying them $117 dollars a month, for 3 years. I should have just send the money to the IRS.

7 years ago

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Imtiaz Mondal Rosemount, MN

I think I have sort of mixed feeling about them. I don't think they help you the way they tell you. Updates were kind of connected, with the longest time frame without contact being 2 or 3 months. If I would have handled it myself with IRS I would have much better understanding of what was happening, because I felt like I have wasted my money on Tax Defense Network.

7 years ago

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RobertBogle Danbury, CT

They promised a tax settlement at first but towards the end working with them i really only had one choice which was to do a payment agreement with the IRS which i could have done on my own and save my self thousands of dollars that i paid to Tax Defense Network. I never refer them to anyone!!

3 years ago

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Reply from Tax Defense Network

Hello, Robert. Resolution options for each client can vary depending on a variety of factors. So, taking this into consideration, our team doesn't like to make promises about the options available to each individual until those options become clear to us. It sounds like there was some confusion during your initial consultation with our team, which we would be more than happy to address.
If you would like to speak with us about the specifics of your case and the resolution provided to you, please feel free to contact our Client Care Team directly at (877) 856-5118, today.

Feb. 23rd, 2022

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Kenneth Thompson Dallas, TX

I was quoted a price based on my tax debt.when my debt was lower than quoted.the fees to perform the services stayed the same.they should have been lowered to reflect the services performed. ie 12,000 estimated. 4,000 actuall debt. $2800 charged to perform the services.how is that fair

3 years ago

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Reply from Tax Defense Network

Hello, Kenneth. Thank you for reaching out to us regarding your services and fees. We are very sorry to hear that you feel our services haven't been of value to you. To best assist you, we have escalated your concerns to our servicing department and will ensure that our team communicates with you regarding your case. It's important for our team to address any questions or concerns our clients may have about their services. We hope to speak with you soon and reach a satisfactory resolution for this matter.

Jun. 8th, 2021

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James Tallent

For nearly 2000 dollars this service stinks. I wouldn't recommend tax defense to anyone. All that was done was to set up a payment schedule and I could have done that. My tax analyst either quit or was fired in the middle of everything. I kept having to resend documents that had already been sent and my next tax analyst acted like she didn't

5 years ago

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Reply from Tax Defense Network

Hi James. We would like to sincerely apologize we clearly did not meet your expectations. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We will reach out to you within the next 24 hours or if you prefer to reach us at 888-829-0563 ext 165

Sep. 30th, 2019

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Stanley Bobula

felt I was lied to. charged $500 to help me get rid of wage garnishment. then was told it would take another $500. they got me for the first one won't get me again. Was also told I would get a call from an adviser. NO CALL.I don't beleive they can really help me at all just keep charging me for nothing.

5 years ago

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Reply from Tax Defense Network

Stanley, we apologize that you have had such a negative experience. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or Email us at . We look forward to earning your trust once more.

May. 14th, 2019

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Teresa Carpenter

Initial conversation implied negotiations with IRS to remove penalties, failed. Penalties paid as well as increased from initial contact with tax defense as well as a few thousand bill for tax defense to do nothing. Basically a SCAM

5 years ago

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Reply from Tax Defense Network

Teresa, thank you for taking the time to leave your honest feedback. We would love the opportunity to review your case with you once more. Please reach out to us at your earliest convenience at 888-829-0563 ext 611 or email us at .

May. 14th, 2019

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Anonymous

they don't do what they say. They just take your money. you are better off dealing directly with the government. After over a year of taking my money, I delt with the government and settled it over the phone in 15 minutes. Tax Defense won't return phone calls after their payments are set up.

6 years ago

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Reply from Tax Defense Network

Anonymous,

I am sorry to hear this. We never want our clients to feel like they're not a priority to us. We wish you all the luck on your journey.

Feb. 22nd, 2019

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James North

They misled me in every way, they did not listen to me, get back and respond to my e mails . They kept sending endless paperwork to fill out that they knew i did not have but promised to get from the IRS. They failed me in every way and took my money.

6 years ago

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Reply from Tax Defense Network

James,

I looked into your case. Please contact us to discuss further. Our direct number is 888-829-0563.

Feb. 26th, 2019

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Anonymous Algonquin, IL

Don't use them. I have been paying them and they haven't done anything. They never follow through. They have terrible customer support. There is no response to emails. I would have been better off hiring a tax attorney or somebody else.

6 years ago

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Reply from Tax Defense Network

Anonymous,

I'd like to know your name so I can look into this and fix it. Please contact us at 888-829-0563 so we can. Thank you for your review, your feedback is important to us.

Feb. 13th, 2019

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Vivian Rochester, NY

TDN's customer service was extremely horrible, they did not return phone calls and they are very rude. They were not organized and they had too many people on one case. It took entirely too long with no changes. I feel very disgusted and upset with myself for choosing them.

6 years ago

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Reply from Tax Defense Network

Vivian,

I am sorry to hear this. Please contact us at 888-829-0563 so that we can look into this further for you and correct.

Feb. 18th, 2019