Headquartered in Santa Ana, California, Optima Tax Relief  has helped save its clients over $1 billion in tax debt. The company offers several avenues for tax debt relief and navigating IRS regulations including tax consultation, tax resolution services, tax preparation and compliance, and tax settlement and negotiation. Whatever aspect of taxation you need help with, Optima Tax Relief can help.

Optima Tax Relief requires a minimum of $10,000 in tax debt.

With a highly qualified team of more than 600 tax professionals, Optima Tax Relief offers a number of tax help services, including tax consultation, tax preparation, and tax resolution. It has received glowing customer feedback. Its relief services help clients with a variety of tax issues, including paying unpaid taxes and ending penalties, like bank levies, or wage garnishments by the IRS.

With this broad range of services, Optima Tax Relief can offer tax relief help for any tax situation.

By providing tax settlement and negotiation services, taxpayers can expect to receive the help they need when dealing with the IRS (Internal Revenue Service).

Read our expert review below or scroll down to read Optima Tax Relief reviews.

The Good

  • Positive Reviews
  • Core Competencies
  • Minimum IRS Debt Requirement
  • Money-Back Guarantee
  • Negotiating Installment Agreements
  • Additional Advantages

Positive Reviews

Optima Tax Relief has mostly glowing comments, with most reviews on our site rating them a 9 or 10. Customers say the company has saved them thousands of dollars, provides great customer service, and is comprehensive in its explanation of the tax relief process. Many clients say working with Optima was one of the smartest decisions they ever made.

Core Competencies

Optima Tax Relief offers many different tax services to help you handle the IRS. It is helpful with several different kinds of tax problems, like audits and penalties, such as a wage garnishment, levy, or lien. If you owe back taxes, Optima Tax Relief provides tax debt relief services. The company specializes in the following tax resolution services and problems:

  • Tax negotiation and settlement
  • IRS audit defense
  • Tax levies and liens
  • Wage garnishment
  • Back taxes
  • Tax audits
  • End penalties and interest

Tax levies are when the IRS takes the funds in your bank account to pay your unpaid taxes. Tax liens allow the IRS first priority on the money from a property's sale before anyone else. The IRS can also take a current year's tax return money to pay tax debt liability from previous years.

Optima Tax Relief also helps people reduce IRS tax debt by closely examining the past tax year's returns. Looking at previous tax returns helps taxpayers understand their tax liability, or what they owe the government in taxes.

Optima offers tax solutions for a broad range of possible IRS/tax needs. All of Optima Tax's enrolled agents and attorneys are showcased on the website, giving a real personal connection to potential customers. The only negotiation service not advertised by Optima Tax Relief is asset seizure.

Additionally, the professionals — whether it be a tax attorney or an enrolled agent — at Optima are trained to review any unfiled tax returns for each taxable year you might have. Unfiled tax returns can hurt your chances with the IRS because it can indicate a failure to meet tax obligations, so Optima will work with you to get ahead.

The tax law professionals can help you deal effectively with the IRS and find a good tax debt resolution.

The company may also provide tax help by helping you apply for the IRS Fresh Start Program, which is a great option for those struggling to pay off that federal income tax burden due to financial hardship.

Optima Tax Relief also helps with penalty abatement, which removes IRS penalties, like a wage garnishment, lien, or levy on property or a bank account. To qualify for penalty abatement, taxpayers must demonstrate financial hardship. 

Minimum IRS Debt Requirement

According to an Optima Tax Relief representative, there is a minimum debt requirement of $10,000 to use the company's tax reduction services.

Individuals with $10,000 or more qualify for Optima Tax Relief's services.

Those seeking a tax relief program that helps with a lower amount of tax debt, will need to consider another company with a lower minimum debt requirement.

Money-Back Guarantee

Optima Tax offers a 15-day money-back guarantee for all of their IRS/tax services. Though this is not the longest time limit for a refund, with some lesser-known tax relief firms going as high as 180 days, it is actually better than many of the top companies on the market.

Negotiating Installment Agreements

In addition to penalty abatement, Optima Tax Relief negotiates installment agreements and settlements with the IRS. The company's website describes the two options of IRS installment agreements: informal agreements and formal agreements. An informal installment agreement the taxpayer agrees to pay monthly and pay off their balance within two years.

A formal installment plan is a written agreement (payment plan) between the IRS and the taxpayer for a specified amount of monthly payments. Optima Tax Relief's tax professionals understand how to successfully negotiate an installment agreement with the IRS and can often help taxpayers set up an affordable monthly payment and improved financial well-being.

Alternatively, Optima Tax can help clients lower their total tax debt owed through an OIC program. The company can negotiate an offer in compromise with the IRS. An offer in compromise (OIC) is when the taxpayer and the IRS agree on a lower, more affordable tax debt.

Whether you need a taxpayer advocate to help set up an affordable monthly payment or to settle your debt with the IRS, Optima Tax Relief can help.

Additional Advantages

Other additional advantages include:

  • Free consultation with senior tax associates
  • A+ rated Better Business Bureau-accredited company
  • Many professional accreditations
  • Options in filing for non-collectible status
  • Income tax preparation
  • Three-step tax relief process
  • Licensed tax attorneys and enrolled agents on staff
  • No office visit required
  • Great refund policy
  • Winner of the Better Business Bureau Torch Award for Ethics

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The Bad

  • Unpublished Costs
  • Limited Industry Experience

Unpublished Costs

The fee for tax relief services depends on the extend of the client's tax issue. Like most other tax relief companies, Optima Tax does not publish pricing online because they offer so many different services with different pricing structures — that's why Optima Tax Relief cost can be difficult to measure.

But how much does Optima Tax Relief cost to use? If you are five years behind on payment and owe $35,000 in back taxes, Optima Tax charges anywhere from $2,000 to $5,000 to resolve the IRS tax debt.

The company has an initial investigation fee to begin researching the customer's tax issues. Once the investigation is complete, Optima Tax Relief charges an additional fee for its services. While it can be unsettling to set up a consultation before knowing how much you'll be paying for services, it's important for potential clients to take advantage of free consultations because a client's case is reviewed and clear information regarding fees and payments are explained during these meetings.

Limited Industry Experience

We should note that this is one of the newer tax relief companies we have reviewed; the company opened its doors for business in 2010. This is fairly young compared to other tax relief companies that have more years of experience. While some people may not care about the age of a company, others may want a company with more IRS experience under their belt to ensure competent resolution of tax issues.

The Bottom Line

Optima Tax Relief is a great tax resolution firm for those who qualify with at least $10,000 in IRS debt and who don't mind working with a younger company. Those with less than $10,000 in taxes owed will need to consider other tax resolution companies.

Though the company is young, it has resolved more than $1 billion in tax debt since opening in 2010. And its customer service and reviews indicate its employees are competent tax experts, including tax attorneys, certified public accountants (CPA), and enrolled agents.

One of the benefits of choosing Optima Tax Relief is that clients work with a tax expert to resolve their taxes owed or penalties with the IRS.

The company has an impressive reputation in the industry, and provides assistance with nearly every tax problem. Tax relief services offered include tax resolution/negotiation and settlement, IRS audit defense, IRS tax levy and tax lien, IRS wage garnishment, back taxes or unpaid taxes, tax audits, end penalties and interest, or the ability to meet with a tax preparer. With such a wide range of services available, whether you have higher taxes than you expected or need help preparing your taxes, Optima Tax Relief is a great choice.

Former clients are mostly pleased with the level of service they have received from Optima Tax Relief professionals. An important thing to keep in mind is that the cost varies depending on your tax situation. Be sure to ask the agent or lawyer for an exact list of fees for the debt relief services and what payments would look like.

Overall, we recommend Optima Tax Relief services when working through tax matters to reach agreement with the IRS to settle your tax debt or negotiate an end to penalties or a federal tax lien.

We'll Introduce You!

Call our recommended rep over at Optima Tax Relief below.

1-(866) 584-2728

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User Reviews

Star Rating

4.5
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1,153 Reviews

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Jeff Skillman

December 2nd, 2020 DETAILS arrow_drop_down
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Helpfulness and excellent service. Quick response.

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Reply from Optima Tax Relief

Dec 03, 2020

Thanks Mr. Skillman, thrilled to hear it!

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Charlie Williams

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They're a very good company and took a lot of the stress off my shoulders by not having to deal with the IRS on my own. They explained each phase thoroughly and I knew what to expect.

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Reply from Optima Tax Relief

Dec 03, 2020

Thanks Mr. Williams! We take pride in taking care of the difficult stuff so our clients don't have to.

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John Dunn

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Very good service friendly people and helpful in every way

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Reply from Optima Tax Relief

Dec 03, 2020

We appreciate it Mr. Dunn, that's what we're striving for with each of our clients!

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John wilcher

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They were able to do what they said going to do and that was lower my IRS problem as well as stopping the garnishment.

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Reply from Optima Tax Relief

Dec 03, 2020

Thank you Mr. Wilcher, we're so proud of your excellent resolution!

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Isabel

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Because they been with me for months and call me and help me with emails at I don't understand

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Reply from Optima Tax Relief

Dec 03, 2020

Thanks Isabel! And we'll keep helping you!

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Gina Gray

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They are very clear in instructions and expectations

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Reply from Optima Tax Relief

Dec 03, 2020

Great to hear Ms. Gray, we hope we're as easy to work with as possible!

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Jon Clayton

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It seems very slow going. We are going on 4-5 months now with no resolution and very little communication about the progress being made. I know both OTR and the IRS are extremely busy right now, but status updates would be nice, so I don't feel as though I have been forgotten. My ratings are sort of middle of the road because I can't comment or provide higher scores until after my case has been settled at which point I would probably give them higher marks.

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Reply from Optima Tax Relief

Dec 03, 2020

Hi Mr. Clayton, thank you for your feedback. We really do appreciate hearing from you and look forward to improving your experience.

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Peri Suzanne Hamilton

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prompt and thorough. keep you updated as to progress with IRS. The website portal is very convenient for downloading and transmitting requested documents.

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Reply from Optima Tax Relief

Dec 03, 2020

Thanks Ms. Hamilton! We're happy to hear that. We designed the portal with our clients in mind.

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Cosonya Greenleaf

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The entire process is very stressful, not knowing weather or not the IRS will accept your application

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Reply from Optima Tax Relief

Dec 02, 2020

We understand it's an extremely stressful situation Ms. Greenleaf. We're happy to be assisting you through this difficult time.

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Don Flugrad

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Willing to explain all details, and provide good advice.

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Reply from Optima Tax Relief

Dec 03, 2020

Thank you Mr. Flugrad, happy to hear it.

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Edwin Wright

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Trying to get in touch with them or having them keep you updated has been trying.

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Reply from Optima Tax Relief

Dec 02, 2020

Hi Mr. Wright, we'll be reaching out ASAP to get you the service you need!

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Julio Rivera

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Well I give them a 3, I haven't got a results yet.

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Reply from Optima Tax Relief

Nov 25, 2020

Thank you for you feedback.

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MARVA DIXON

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Very efficient with positive customer service skills and communication skills that don't send a condescending message .

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Reply from Optima Tax Relief

Nov 24, 2020

We appreciate that Ms. Dixon. We only treat our clients with kindness!

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Cynthia A. Johnson

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They always courteous - good with explanations on whatever happening or going on. They seem to be concerned. I'm not sure how to rate on other issues yet. I need to see what the bottom line is going to be for me. Once I know that I would be able evaluate better.

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Reply from Optima Tax Relief

Nov 24, 2020

Thank you Ms. Johnson, we're so happy to hear that. Please reach out to us if you ever need anything or extra updates with your case.

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Sandra C. and Curtis C. Gober.

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Once they had all of our information that they needed to negotiate with the IRS, they went right to work and turned a large amount (for us) owed into a refund. Very impressed with the whole team. Thanks.

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Reply from Optima Tax Relief

Nov 24, 2020

Congrats on an incredible resolution! We're happy to have helped.

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Maria

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They do has a promise and relieve you of a lot of stressThey are professional and then make the process very easy for you doing the best to get the best outcome to serve you

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Reply from Optima Tax Relief

Nov 24, 2020

Thank you Maria, we appreciate your feedback. Congrats on a great resolution!

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April Goodman

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They were very persistent with my case, they made sure I understand the process, they were very effective, I am grateful for their services, I would recommend them

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Reply from Optima Tax Relief

Nov 24, 2020

Excellent, thank you for the positive feedback Ms. Goodman. It's important to us that all of our clients experience success.

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EstherRoebuck

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The way they handled my case how quick it was handled my case.

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Reply from Optima Tax Relief

Nov 24, 2020

Thank you for writing in!

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James

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They were very helpful, supportive and kind.

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Reply from Optima Tax Relief

Nov 24, 2020

Happy to hear it James!

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Gary

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Very professional,trustworthy, dependable

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Reply from Optima Tax Relief

Nov 25, 2020

We appreciate you Gary, thanks for working with us!

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Terence

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They keep me informed on the progress . very professional u can ask questions and they always have the answers.Terence

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Reply from Optima Tax Relief

Nov 25, 2020

Thank you for the kind feedback. We appreciate you writing in and taking time out of your day to share.

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Daryle K. Martin

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Great and timely service. They are professional, have an excellent chain of command.

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Reply from Optima Tax Relief

Nov 24, 2020

So happy to hear that, thank you!

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Ed Martin

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Absolutely the best experience. Their attention to detail and customer service is second to none.

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Reply from Optima Tax Relief

Nov 24, 2020

Excellent, thanks Mr. Martin!

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David Haliscak

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Still unresolved and they do not answer my emails

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Reply from Optima Tax Relief

Nov 24, 2020

Hi Mr. Haliscak, please give us a call at (800) 965-3192 to provide us the opportunity discuss your concerns. We're proud to have resolved over a billion dollars in tax debt for our clients, and have achieved this by making it our mission to deliver excellence to every client, every time. We stand by our stellar reputation that's reflected in our numerous awards and accreditations, such as the Torch Award for Ethics we received from the Better Business Bureau of San Diego, Orange, and Imperial Counties. Optima is the leader in the Tax Resolution industry because we take every concern expressed by our clients very seriously. So again, we'd be delighted if you gave us a call at (800) 965-3192 so we can address your concerns directly.

Verified Customer

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Thomas Juhl

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because I was so stressed out on my taxes I didn't know what to do, seen their ad on TV decided to give them a call and it took away the most of the anxiety, I'm not quite finished with My services, but so far it's been great

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Reply from Optima Tax Relief

Nov 24, 2020

We're so glad you're no longer stressed, Mr. Juhl!

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Larry Bell

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They made everything as smooth as possible.

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Reply from Optima Tax Relief

Nov 24, 2020

Great to hear Mr. Bell!

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Edith Coates

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My case isn't resolved yet. Depending on the outcome when all is said and done the rater may change. It's sort of silly asking my opinion in the middle of the process

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Reply from Optima Tax Relief

Nov 25, 2020

Please be sure to reach out to us with whatever you may need.

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Ed

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Your reps are very informative and professional.

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Reply from Optima Tax Relief

Nov 24, 2020

Thank you Ed, we appreciate the positive feedback. We're passing it along!

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Lloyd Lacey Haley

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For me it was the response time when I first call. They call me back within 15 minutes and went over on how the process would work. I was assigned several of you tax consultant who gave me information on documents I needed. They where very professional. I haven't gotten a final resolution as of yet but I have total confidence that the outcome will be great.

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Reply from Optima Tax Relief

Nov 24, 2020

Thanks for the great feedback and taking time out of your day to share your experience!

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LOVE SAFARI

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attention to details, RESPONSIVE AND CARES ABOUT YOU

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Reply from Optima Tax Relief

Nov 17, 2020

Awesome to hear, thank you!

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Mitchell L. Wachsmann

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Cause they take care of business and keep me out of trouble with the I.R.S.

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Reply from Optima Tax Relief

Nov 17, 2020

Thank you!

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Mary Keys

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They keep you informed of where you are in dealing with our problem

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Reply from Optima Tax Relief

Nov 17, 2020

Thank you Ms. Keys!

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Steve Yatabe

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They handle everything professionally. I was terrified about my debt but Optima eased my worries.

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Reply from Optima Tax Relief

Nov 17, 2020

Great to hear, thanks Mr. Yatabe. Glad we've been able to deliver amazing results for you and assuage your fears!

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Patrick Cronin

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Very slow in responding to emails. Sometimes request same forms twice

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Reply from Optima Tax Relief

Nov 17, 2020

Thanks for your feedback, Mr. Cronin! We're passing this along to the team.

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Frank C Quiroz

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Very professional, caring and thorough!!!

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Reply from Optima Tax Relief

Nov 17, 2020

Thank you Mr. Quiroz, we're happy to hear it!

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Doris Perry

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Contacts are consistent and follow up and conference calls are flexible

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Reply from Optima Tax Relief

Nov 17, 2020

Thanks Ms. Perry, happy to hear it!

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Walter Carter

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Very Professional and Experience web site easy to upload documents, keep clients inform

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Reply from Optima Tax Relief

Nov 17, 2020

Thank you Mr. Carter, it's what we do! Glad you found the Client Portal easy to use!

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ebony ballard

November 16th, 2020 DETAILS arrow_drop_down
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Because they haven't helped me much I wasn't aware I would have to pay the so much money a month and then turn around and pay the IRS double I could of been paying the IRS myself instead of them

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Reply from Optima Tax Relief

Nov 17, 2020

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention. Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

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Lora

November 16th, 2020 DETAILS arrow_drop_down
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Way different than the commercial. Not that great as I expected!

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Reply from Optima Tax Relief

Nov 17, 2020

We appreciate your feedback, Lora.

Verified Customer

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Thomas Williams

November 16th, 2020 DETAILS arrow_drop_down
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They are excellent in communicating what is going only

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Reply from Optima Tax Relief

Nov 17, 2020

We'll continue to have excellent communication with you! Thank you for the feedback, Mr. Williams.

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Alexis Tuggle

November 16th, 2020 DETAILS arrow_drop_down
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Because they really jumped on my issues and are helping my situation.

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Reply from Optima Tax Relief

Nov 17, 2020

Happy to hear it, Ms. Tuggle!

Verified Customer

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ROBERT Bryant

November 16th, 2020 DETAILS arrow_drop_down
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Helpful with taxes and with IRS of all back taxes and taxes on retirement

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Reply from Optima Tax Relief

Nov 17, 2020

Glad to hear it Mr. Bryant!

Verified Customer

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Dan

November 16th, 2020 DETAILS arrow_drop_down
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Precise to the point of problem for which it's claimed as a problem with my issues

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Reply from Optima Tax Relief

Nov 17, 2020

Thanks Dan, we're glad to be helping you through this!

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Samuel Garnes

November 16th, 2020 DETAILS arrow_drop_down
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The ease of the process was above and beyond.

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Reply from Optima Tax Relief

Nov 17, 2020

Great to hear Mr. Garnes!

Verified Customer

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William Daniel

November 16th, 2020 DETAILS arrow_drop_down
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They are quick and precise about what they can and can't do. They don't waist your time and they do exactly what they say they are doing for you.

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Reply from Optima Tax Relief

Nov 17, 2020

Thanks Mr. Daniel - we give our word to our clients and we get them the best resolution possible.

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Kimberly Paige

November 16th, 2020 DETAILS arrow_drop_down
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Friendly thorough i have never participated in a service like this, and they made things go so smoothly and are so polite

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Reply from Optima Tax Relief

Nov 17, 2020

Oh, so great to hear Ms. Paige. We appreciate your kind words and we're happy to continue bringing you an excellent service.

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Michael tigani

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so far so good. they've been very helpful and responsive and I think the service is good.

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Reply from Optima Tax Relief

Nov 17, 2020

Thank you Mr. Tigani! We appreciate the feedback.

Verified Customer

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Philip Bell

November 9th, 2020 DETAILS arrow_drop_down
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When I got started Joshua spent over an hour talking me through how to complete the contract and how to pay online or what ever you call it. The next worker helped me to sign up for covid relief funds which was really nice of him. So far they have been really prompt with the way they're handling things now I'm waiting for the final transaction to take place so all in all they have been really good to me

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Reply from Optima Tax Relief

Nov 10, 2020

Thank you for the in depth review! We appreciate it Mr. Bell, and congrats on your resolution.

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Gregory Vaughn

November 9th, 2020 DETAILS arrow_drop_down
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They are professional and seems to understand your problem

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Reply from Optima Tax Relief

Nov 10, 2020

Thanks Mr. Vaughn, please reach out if we can help further!

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John Taxpayer

November 3rd, 2020 DETAILS arrow_drop_down
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Good job so far; still have work to do on a settlement

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Reply from Optima Tax Relief

Nov 03, 2020

Happy to hear it, thanks for writing in.