Name: Optima Tax Relief
Rating: 4.3

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Hector Borbon Corona, CA

My experience with Optima Tax Relief (OTR) was amazing. From the first initial call to my final call, the people at OTR were helpful, knowledgeable but most of all, they were sensitive to my tax issues. It took a little over a year but I never worried I was always kept informed. I walked away owing the IRS $100.00...when I got the letter, the same day I went and paid them. Now my tax burden is cleared and I feel a ton of weight off of my shoulders. Thank you Optima Tax Relief for all your hard work, I wouldn't recommend anyone else.

6 years ago

Reply from Optima Tax Relief

Hi Mr. Borbon, thank you for sharing your feedback. It means a lot to us that you felt your “experience with Optima Tax Relief was amazing,” and that we were “helpful, knowledgeable,” and “sensitive to your tax issues.” We’re glad we were able to help bring your debt down to a minimal amount, and we are so happy to have helped lift “a ton of weight off of your shoulders.” Thank you, and we wish you the best.

Apr. 6th, 2018

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Kurt Kretzschmar

I was extremely happy with the job that Optima Tax Relief did for me. They found some mistakes i had made on previous returns, and helped re-file those. I hadnt filed in the last two years, so they complied those retuns for me. Then they set me up with a reasonable payment plan with the IRS. They were exteremely professional and made me feel like a very important client.

6 years ago

Reply from Optima Tax Relief

Hi Mr. Kretzschmar, we’re so glad we were able to relieve you of your stress with the IRS. Thank you for the kind words and we wish you the best!

Mar. 7th, 2018

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Reginald Williams

Optima Tax Relief was very Professional and very competent in solving my complicated and difficult Delinquent Tax situation! The Optima Tax Relief Business module is designed with a specific core of Tax Specialists and Tax Attorneys who are very versed with the IRS law and or rules. They have every component of Tax Professionals to help their clients on every level, from the client tax evaluation, case managers, on through the resolution process with the IRS. Optima Tax Relief and its Professionals are Proficient, very efficient and knowledgeable.

7 years ago

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Arthur M Carmel, IN

Optima Tax Relief helped me through a matter with the IRS in a way that took away the worry of getting a notice from the IRS I had never received anything of the sort before. They handled my matter professionally, with great communication and auccessfully resolving the case as promptly as I would have hoped for. I would recommend using Optima Rax Relief for any Tax matters you might be unfortunate enough to be involved in.

7 years ago

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Ray Chapman Quinlan, TX

After receiving letters from the I.R.S., I contacted Optima. They reviewed my case and we decided they could help me. The tax prep department worked hard at making sure I received all deductions possible. At the end I actually received a refund. Optima was a great partner in this endeavor and was responsible for the extremely satisfactory outcome. I have recommended them and will continue to do so.

7 years ago

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Heather Fleeming

Optima Tax Relief helped me in a major way. The process took some time but I was informed of what to expect, including any fees, documentation that would be required and the approximate duration of my case before I even signed on for the service. Each step of the process was outlined and I was assigned a rep for each step who walked me through the process with ease. Of course, with any tax related issue where money is owed, there is always anxiety but I must say that towards the end of the process, my rep at the time was a SUPER helpful man named Brandon who answered any questions I had and basically held my hand until completion of the process. Optima saved me almost 75% of what the IRS was asking me to pay.

7 years ago

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Lass Word Pomona, CA

I want to thank optima tax relief for the past year for continue support for being sensitive to both me and my wife tax problem nit being long hall but we as a team pull it through an that is because of your professional skill and leadership row each department play an important part in achieving this success and if anyone that i may run in who have this type of problem I would not hesitate to recommend you guy to them thank you and God Bless You All.

7 years ago

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Joseph Interdonati Mastic Beach, NY

The staff at Optima Tax Relief were amazing. Each team member assigned to my case displayed the highest level of professionalism which put my mind at ease during the process. They always took to the time to contact with additional updated information concerning my case. Dealing with the IRS can be very stressful but team at Optima Tax Relief really allow me to have a peace of mind. And they did a superb job! I never expected the outcome to be this good. The smartest move I made concerning my tax problems was turning it over to Optima Tax Relief.

7 years ago

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Laurie Steele

The staff kept me informed and answered my calls when I contacted them. Don't expect them to be able to correct your problems over night. I would have waited another year for the results I got. I have a $0 balance with the IRS now and can't wait to file in 2017 and see my tax return sent to me instead of my outrageous balance that I've had for 12 years. Thank you Ashley at Optima. She submitted the offer to the IRS for me and a few months later called me to close my case!!! It was well worth the initial investment and they never asked for anything more from me after that investment.

7 years ago

Reply from Optima Tax Relief

Hi Ms. Steele, thanks for reaching out! We appreciate your candid feedback.

Jul. 18th, 2019

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Judith Thomas Corona, CA

I was very pleased with the service I received at Optima Tax Relief. When I made my first call they took the time to calm me down and explain the process in detail. My fear and anxiety disappeared. Every representative that I worked with through each step of the process was knowledgeable and patient with me. I tax debt was resolved and I was very happy with the final result. I recommend them to anyone who is struggling with large tax debt. End your anxiety and give Optima Tax Relief a call.

8 years ago

Reply from Optima Tax Relief

Hi Ms. Thomas, thanks for the feedback! We are glad you've enjoyed our process and working with us, as we have with you. Please feel free to call us for anything, anytime!

Jul. 18th, 2019

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Nathan N Sherman Oaks, CA

I can't say enough positive things about this company. I was nervous as to how I would be able to get out of the hole of tax debt I was in. Being young and naive caught the best of me. Thank God maturation stepped in and I had the wisdom to call, Optima Tax Relief. Great staff- they answered all of my questions, returned all of my phone calls, answered all of my emails, and even reached out to me when I was unsure how I could even afford their services. I never felt like a number to them. I was a real person and my situation mattered. And for that I am eternally grateful.

8 years ago

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Patricia Davis Royal Oak, MI

Optima Tax Relief deserves a 5 star rating, for the work they did resolving our tax problem. They not only got us a great settlement, but saved us thousands of dollars. The big thing they gave us was peace of mind, from the first phone call. They were always available to answer questions and to allay our fears along the way. We would and do strongly recommend them to anyone needing assistance with a tax matter. "THANK YOU OPTIMA!!!!"

8 years ago

Reply from Optima Tax Relief

Hi Ms. Davis, thanks for the feedback! We have enjoyed working with you tremendously and wish you continued success!

Jul. 18th, 2019

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Ronald Meacham Logan, UT

I would just like to say that my experience with Optima Tax Relief LLC was way better than I could of imaged. From the first call to the last they made me feel like I was in good hands and that I need not worry about my tax debt. They kept me informed of the process through out and settled with the IRS much better than I could of ever done. If someone needs a great review about Optima Tax Relief LLC, I would certainly send them mine.

8 years ago

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David Petty Los Angeles, CA

When I received my notice from the IRS that I owed more than one third of what I earned in the tax year in question I panicked. I had no idea if this was legitimate and if it was - where would I get the money to pay that off in the one month the IRS had given me in their letter. So, based on the ads on the radio that we've all heard, I called Optima - I expected typical lawyer crap: no free quotes, pay a retainer and still end up owing, etc. What I got from Walter and the team at Optima Tax Relief was anything BUT typical: before asking me for any money he walked me through the letter and helped me certify that it was legitimate. He helped me understand all the options that are possible and helped me get an idea, based on my income and expenses, of what I could expect. Essentially, at no cost and with no waiting period I received from Optima all the information I needed to know to understand my situation and grasp it logically. Walter then explained, very clearly, their protocol - a 2 stage process wherein they 1st file power of attorney to keep the IRS from simply taking the money from my check, investigate to see if I'm being overcharged and verify that it is all I owe (you DO NOT want to be hit with this twice) then, in the second stage, they determine what programs I'm eligible for with IRS for paying off the debt and how much my monthly payments would end up being and fighting, on my behalf, for payments I could manage. BOTH stages were FLAT fee retainers with NO additional costs paid to Optima and BOTH were extremely reasonably priced with GREAT payment plans available for those of us who can't pay in full. I went ahead with Stage 1 and, luckily, came across the funds to cover my debt to the IRS and did not need Stage 2 - however, if I hadn't I would've been confident in my ability to survive this BECAUSE of the services provided by Optima Tax Relief. If you get a letter - Call Optima; at the very least they'll give you the information you need and, at best, you'll have a shield against the IRS (who could ask for more?).

8 years ago

Reply from Optima Tax Relief

Thank you for sharing, Mr. Petty! We appreciate the incredible testimony!

Jul. 18th, 2019

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Christina Romulus, MI

I had 7 years of back taxes that I needed to have filed and paid. I called Optima in a panic after I started receiving certified letters from the IRS. They not only took care of everything but the got my tax debt from $21,000 to $100. It took a little over a year but was definitely worth the wait. I highly recommend Optima to anyone the is in need of tax help.

8 years ago

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Kristan Scully Medford, MA

Optima Tax Relief helped me a lot. They eliminated my tax debt for a fraction of what I owed. They were responsive and professional. Very reasonable. They stopped the IRS from garnishing my wages when attempted. I have had a large weight lifted off my shoulders and now also have peace of mind. I would recommend their services to my friends and family, or anyone struggling with tax liability.

8 years ago

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Sharon Hall Baltimore, MD

Optima Tax Relief exceeds its television advertisement. They provide a professional and courteous service. I could not resolve my tax problem on my own but Optima was able to help me with a settlement that I could afford. They provided me with updates throughout the process and they put my mind at ease. I highly recommend Optima's service to all who are in need of help with tax problems. The Better Business Bureau gives them an A+ rating and so do I.

8 years ago

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Chris Wolf Deltona, FL

So happy I called Optima Tax Relief. I had an accountant that did some questionable things with my taxes several years ago and the IRS audited me and I ended up owing over $100,000 with interest and penalties. I'd been putting off dealing with the issue, then I heard an ad for Optima and decided to call them. It was the best decision I've ever made. They got my debt settled for pennies on the dollar and made the process painless. I would recommend Optima to anyone in need of help with tax issues. Everyone was very helpful and nice and made the whole process easy.

8 years ago

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Michael Torres Kaneohe, HI

After years of fighting with the IRS over my past text chat and trying to other companies to settle it that were ineffective. I was pleased with the results I got from Optima Tax relief and amazed at the settlement amount that they got me. Everything they say in their ads are true and they say what they do and do what they say. I would highly recommend them to anybody needing relief from IRS tax debt.

8 years ago

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Berenise South Gate, CA

Wow where do I begin.....after so many poor choices I found myself in debt with the IRS to the tune of $25,000. As the years went by I became overwhelmed with my situation. I couldn't figure out a way to get out of it.Thats when I heard an ad on the radio for Optima Tax Relief. From the moment I called their tax experts were informative,professional and made me aware of all my options. After a few short months they worked out a plan with the IRS and were able to negotiate a plan which was suitable to my needs. Thank you Optima Tax!!!

8 years ago

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Jason Eisenberg Woodway, TX

Four years ago I felt completely overwhelmed and thought there was no way out of my situation - that I would be forever in IRS debt just because I was a dumb, young kid. Joining Optima Tax Relief was one of the best decisions I made and was the first step to taking control of my life. The harassing phone calls stopped and the liens on my bank account stopped. Now after a few years, Optima Tax helped me handle '07, '08, '09, '10, '12, '14 debts that amounted to over $25,000. I am happy to say I am paying a mere fraction of that in order to become compliant. Thank you OTR.

8 years ago

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Alex Terrones Leawood, KS

I was in a bind, a stressful bind & did not know who to call. I called a few debt relief Co & was most certainly pleased with Optima. They treated me with kindness & courtesy & with detailed info. I was satisfied with the pymt & pymt plan. They answered all my questions & came back with results & an explanation as to why the settlement was reached in the way it was. I am very pleased with their customer service staff.

8 years ago

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Pam Thomas-Tejero La Mesa, CA

Optima Tax Relief was the best thing that I have ever done on getting my taxes caught up to date. The team of employees, were very helpful and we settled my debt with the IRS. The team works with you all the way thru and if you don't understand something that they are talking about they will explain it so your can understand it. Thank you Optima. I have now referred 3 others to Optima.

8 years ago

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Carole Hannah

Optima has been God send to me. Chris B. was wonderful to work with.

4 months ago

Reply from Optima Tax Relief

We want to thank you for choosing Optima to help you resolve your tax debt!

Jul. 10th, 2024

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Fernando

Because they work for the client to provide them the best outcome possible.

4 months ago

Reply from Optima Tax Relief

Thank you for the compliment! We do our best to make our client's experience as easy and seamless as possible.

Jul. 8th, 2024

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Jeff Dallas, TX

Due to the complexity of my taxes, I've gotten into a bind with the IRS a couple of times in my life. The first time I tried to handle it myself so I know the nightmare of going that route. I also paid the IRS everything they said I owed. Never again. You will laugh, but I found out about Optima Tax Relief from listening to the radio. Doug Banks would talk about them on his show, so when I went looking for help I decided to try them. Mixed feelings because I am thrilled with how much money they saved me and how they took care of all the hassle. But it also tells me how badly I got screwed when I did it all myself. The specific things I like are the fact that I gave them all my information and THEY fought it out with the IRS so I did not have to and I specifically like that they were able to negotiate a settlement amount that was far better than I would have been able to. The system they use to get your information to them was very easy to use and I specifically liked that.

2 years ago Edited May 16, 2022

Reply from Optima Tax Relief

Dealing with the IRS can be a nightmare! We are happy to hear that you trusted Optima to help assist you with resolving your tax burden and help you get a settlement. Thanks for sharing!

May. 16th, 2022

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Kevin Waller Newport News, VA

I paid over $1500 in payments with printing out documents and faxing documents with zero results. Couldn't simply get me a resolution to have my garnishment released. A real waste of money that I didn't have. Really wish I could rate them 0 stars

9 months ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Jan. 16th, 2024

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Marvin Oerman Evans, GA

Professional and very timely responses. Easy to understand requests and know what documents to provide.

10 months ago

Reply from Optima Tax Relief

Thanks for the kind words! We make it our mission to help each and every one of our clients with their tax burden.

Jan. 3rd, 2024

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Marva Upland, CA

The staff are good communicators. Always professional and quick to respond to my questions. I am looking forward to my resolution meeting.

1 year ago

Reply from Optima Tax Relief

We appreciate your kind words. Our company’s passion is to resolve as much tax debt with the IRS as possible!

Oct. 11th, 2023

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Durron Sullivan CA

After paying Optima Tax relief to help mitigate my tax debt to the IRS I was under the impression that Optima Tax Relief could assist in my taxdebt. I am not too pleased with Optima Tax Reliefs performance as it seems as though they have just dropped the ball due to their poor and unprofessional performance in assisting me even though I paid for a service that I did not receive

1 year ago

Reply from Optima Tax Relief

We hear you and we thank you for sending in feedback. We want to emphasize that we take our client's concerns very seriously and we seek to solve all issues brought to our attention immediately, such as yours. In fact, delivering excellence to all our clients is central to our mission, and we would truly appreciate the opportunity to speak with you directly so that you can provide us with additional details. One of our dedicated Quality Assurance Specialists has already been made aware of your concerns, has taken the initiative to review your case, and will be reaching out to you to further assist you with your case. But if you prefer to speak to us at your convenience, please feel free to give us a call at (800) 965-3192. It's always our goal to resolve every issue for our clients to the fullest possible extent, so thank you for providing that opportunity. We look forward to speaking with you and hope to resolve any concerns you may have.

Oct. 11th, 2023

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Patricia Andrews Tampa, FL

Optima Tax Relief helped me to settle my debt with the IRS. I would highly recommend them if you are experiencing high cost from the IRS.

1 year ago

Reply from Optima Tax Relief

Thank you for the recommendation! We are happy we were able to resolve your tax burden.

Oct. 11th, 2023

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Patricia Sullivan Atlanta, GA

I have been waiting for the resolution team to get back to me regarding options for a recent IRS settlement. To date, 3 weeks later, I have not received a call. I phoned and was told the specialist was unavailable, so I left a request for a return call. To date, I have not received a follow-up call.

1 year ago

Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want to assure you that we strive to provide the highest quality of customer service as well as obtain the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to a Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Oct. 4th, 2023

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Reinaldo Olano

Optima Tax Relief did help me set up a payment plan with the IRS but I was under the impression that they would help me lower the balance which did not happen and between last year and this year I paid $4500 which was an awful lot.

1 year ago

Reply from Optima Tax Relief

We hear you and we thank you for sending in feedback. We want to emphasize that we take our client's concerns very seriously and we seek to solve all issues brought to our attention immediately, such as yours. In fact, delivering excellence to all our clients is central to our mission, and we would truly appreciate the opportunity to speak with you directly so that you can provide us with additional details. One of our dedicated Quality Assurance Specialists has already been made aware of your concerns, has taken the initiative to review your case, and will be reaching out to you to further assist you with your case. But if you prefer to speak to us at your convenience, please feel free to give us a call at (800) 965-3192. It's always our goal to resolve every issue for our clients to the fullest possible extent, so thank you for providing that opportunity. We look forward to speaking with you and hope to resolve any concerns you may have.

Oct. 4th, 2023

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joseph jackson Albany, NY

They keep me informed and up to date on what’s going on and they work with me to help with any problems that may arise.

1 year ago

Reply from Optima Tax Relief

Thanks for the kind words! We make it our mission to help each and every one of our clients with their tax burden.

Jun. 22nd, 2023

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Robert Stanford, CA

I am not finished with the process yet but so far they have been top notch and helping me get my taxes done to move to a resolution phase

1 year ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We always try to go the extra mile for all of our clients! Thank you for the positive feedback.

Jun. 22nd, 2023

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Clark Everett Stone Mountain, GA

The process seems to be solid. We are not far along. But the website works well. Client service staff are responsive.

1 year ago

Reply from Optima Tax Relief

We are so glad to hear that our team of tax professionals was able to answer all your questions and resolve your tax burden! We wish you well.

Jan. 5th, 2023

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Daniel A Aleman Barstow, CA

Good communication, always there to answer any questions and very informative. Everyone on my team was professional and discreet.

1 year ago

Reply from Optima Tax Relief

Owing the IRS can be scary! We are happy to hear that we were able to file your taxes and keep you out of collections. Thanks for sharing!

Dec. 22nd, 2022

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Steven C. Sapera Tarzana, CA

Great customer service. There's always a follow-up to my questions. Also, the client portal is extremely helpful in navigating sending documents.

1 year ago

Reply from Optima Tax Relief

We are completely dedicated to assisting taxpayers resolve their tax problems! Thank you for the compliment.

Dec. 22nd, 2022

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Tahnee Lee Irvin Hurst, TX

I dealt with several people at Optima, and everyone was friendly, knowledgeable, and patient with my many, many questions.

1 year ago

Reply from Optima Tax Relief

Owing a tax burden is tough enough! We’re happy to hear that we were able to assist you.

Dec. 22nd, 2022

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Melissa James Bronx, NY

I've been paying for Optima Tax Relief's services and I have heard any updates about how my case. I had an appointment with someone at one point but they missed the meeting and I had to contact Optima to speak to someone else.

2 years ago

Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Oct. 13th, 2022

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Mark Gandolfi Freehold, NJ

Great communication and follow up. Very thorough with requests for documentation.They do what they say they want to. No guessing.

2 years ago

Reply from Optima Tax Relief

Wow, we appreciate your glowing testimony. We have appreciated working with you and value you as a client!

Oct. 9th, 2022

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Kamrn Stern Rocky Mount, VA

They have been extremely helpful. All of the people I have spoken seem to genuinely care and want to get my issue resolved.

2 years ago

Reply from Optima Tax Relief

Owing the IRS can be scary! We are happy to hear that we were able to assist you. Thanks for sharing!

Oct. 9th, 2022

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Kenneth Kilgore Diberville, MS

Very knowledgeable, and to the point. Courtesy. Each agent gives very thorough information and advice on all points of your issues.

2 years ago

Reply from Optima Tax Relief

What a compliment! Thank you for your kind words and we're happy to hear that our team was able to get you a positive outcome with the IRS.

Sep. 29th, 2022

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Gladys Roman Deerfield Beach, FL

Having issues with a protection specialist she claims she has called when I don't have any missed calls and been going on for almost 3 weeks so I have not been able to speak to her

2 years ago

Reply from Optima Tax Relief

We appreciate your feedback and look forward to helping you resolve your tax debt with the IRS.

Sep. 29th, 2022

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MARKJOSOVITZ Tullahoma, TN

They are very professional good listeners kind and eager to help and always answer questions very satisfied will refer people to use that are in need

2 years ago

Reply from Optima Tax Relief

We want to thank you for choosing Optima to help you resolve your tax debt!

Sep. 22nd, 2022

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Dan Baker West Farmington, OH

All around good service they explained everything about the process and keep you updated from first person I spoke to down the line

2 years ago

Reply from Optima Tax Relief

Happy to hear that our team of tax professionals was able to assist you and resolve your tax debt!

Sep. 22nd, 2022

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Neftali Garcia Las Vegas, NV

Everything was simple, fast and easy. Most of the staff was extremely friendly, couldn't have been more relieved getting my tax issues resolved.

2 years ago

Reply from Optima Tax Relief

Thanks for the kind words! We make it our mission to help each and every one of our clients with their tax debt.

Sep. 22nd, 2022

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Manny M Flint, TX

Optima resolved my tax issues quickly and kept me informed and answered all my questions thru the entire process. Thank you for helping me

2 years ago

Reply from Optima Tax Relief

Amazing to hear! We make it our mission to address all our client’s concerns and ensure they understand every step of our process.

Sep. 22nd, 2022

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Ardean Jackson Fresno, CA

Optima has helped me to resolve my tax problems in a very professional way... I am so relieved and satisfied with there process.

2 years ago

Reply from Optima Tax Relief

We truly appreciate your kind words. We are so happy to hear we were able to resolve your tax burden with the IRS.

May. 5th, 2022

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Tammy Humphries Pelham, GA

Everyone has been very nice and helpful. They are trying everything possible to work with us so that we have the best outcome.

2 years ago

Reply from Optima Tax Relief

We appreciate your kind words. Our company’s passion is to resolve as much tax debt with the IRS as possible!

Apr. 28th, 2022