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Optima Tax Relief

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7.9

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Brian Mazur Indianapolis, IN

I they are very professional strictly business

2 years ago

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Reply from Optima Tax Relief

We are completely dedicated to assisting taxpayers resolve their tax problems! Thank you for the compliment.

Mar. 21st, 2023

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Michael960 Houston, TX

Not happy trying to get in touch with nick for 3 days thru cell and main number

2 years ago

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Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Jan. 26th, 2023

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Christine Goldstein Calabasas, CA

Horrible company. Non-responsive. Months and months of zero return phone calls. Zero follow-thru. Zero assistance.

3 years ago

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Reply from Optima Tax Relief

We hear you and we thank you for sending in feedback. We want to emphasize that we take our client's concerns very seriously and we seek to solve all issues brought to our attention immediately, such as yours. In fact, delivering excellence to all our clients is central to our mission, and we would truly appreciate the opportunity to speak with you directly so that you can provide us with additional details. One of our dedicated Quality Assurance Specialists has already been made aware of your concerns, has taken the initiative to review your case, and will be reaching out to you to further assist you with your case. But if you prefer to speak to us at your convenience, please feel free to give us a call at (800) 965-3192. It's always our goal to resolve every issue for our clients to the fullest possible extent, so thank you for providing that opportunity. We look forward to speaking with you and hope to resolve any concerns you may have.

Sep. 27th, 2021

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S. Boren Saint Paul, MN

We are currently working with Optima to help us resolve our tax issue.

5 years ago

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Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

May. 29th, 2019

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Bruce Grant Laplace, LA

Great company, Thanks 🙏 Optima. Very professional friendly and very courteous. Each time I called.

5 years ago

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Reply from Optima Tax Relief

We sincerely appreciate the feedback you provided. We want assure you that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients. In light of receiving your comments, we have notified our QA team and expedited your case to Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Aug. 13th, 2019

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DARRELL WENDEL Tonto Basin, AZ

We Have resolved our issues very satisfactorily

5 years ago

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Reply from Optima Tax Relief

Hi Mr. Wendel, we sincerely appreciate the feedback you provided. We want assure you that we strive to provide the highest quality of customer service as well as obtaining the best resolution for our clients.

In light of receiving your comments, we have notified our QA team and expedited your case to Specialist solely dedicated to addressing and resolving your specific concerns who will be reaching out to you ASAP. We encourage you to continue working with us so that we can address the issues to your satisfaction, our main goal is to provide a successful experience for every client and we will work tirelessly until we can provide that for you. If you prefer to get in touch with us at your convenience, we welcome you to give us a call at (800) 965-3192. We look forward to speaking with you.

Aug. 1st, 2019

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Dan Wendy River Grove, IL

I've made six calls in 4 days have not received a call back. Someone finally called me back.

5 years ago

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Reply from Optima Tax Relief

Hi Mr. Wendy, we would like to get a better understanding of your situation. Please give us a call at (800) 965-3192 to provide us the opportunity discuss your concerns further. Optima is the leader in the Tax Resolution industry because we take our clients concerns very seriously. We stand by our stellar reputation that we maintain with all other consumer review sites that verify client reviews.

One of our core values is to "aim for excellence," and we will work hard to ensure you have an excellent experience with us. We look forward to speaking with you.

Jul. 23rd, 2019

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S. Head Buda, TX

You have to pay a huge fee, for nothing. What they claim they can do for you , can be done by yourself with the fee.

6 years ago

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Reply from Optima Tax Relief

Thank you for your feedback. We would sincerely appreciate the opportunity to speak with you again to further discuss your case, since we take all of our clients' concerns very seriously and strive to address every issue brought to our attention.

Upon receiving your review, we've been diligently trying to locate you in our system, but your review didn't provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Jan. 2nd, 2019

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Rodolfo Diaz

Optima was very professional and resolved my tax problem

7 years ago

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Demetrace Williams Milwaukee, WI

Optima tax relief provided me with my biggest refund.

2 years ago

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Reply from Optima Tax Relief

Stupendous! We are overjoyed to hear that we were able to get you a refund with the IRS. We wish you well moving forward!

Apr. 29th, 2022

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Yolanda Chicago, IL

It is taking a long time to get results.

2 years ago

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Reply from Optima Tax Relief

Thank you for the valuable feedback. Every case our tax professionals work on is unique and may require additional time.

Jan. 26th, 2023

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Timothy Elizabeth City, NC

Paying monthly payments with no resolution yet.

2 years ago

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Reply from Optima Tax Relief

We appreciate your feedback and look forward to helping you resolve your tax burden with the IRS.

Jan. 19th, 2023

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Jim Ahmad Cordova, TN

Very professional and seem less process .

2 years ago

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Reply from Optima Tax Relief

Thank you for the compliment! We've enjoyed having you as a client.

Apr. 29th, 2022

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Armando Sherman, TX

Taking too long, and we are still not finished.

2 years ago

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Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Jan. 19th, 2023

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Loriece Fort Lauderdale, FL

The service was horrendous. Not as portrayed on commercial.

2 years ago

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Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Feb. 2nd, 2023

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Lawrence Lenexa, KS

ENDING UP OWEING MORE THAN WHEN THIS STARTED

2 years ago

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Reply from Optima Tax Relief

Your opinion truly matters to us. We'd like to speak with you as soon as possible to make the situation right and better understand your concerns. However, we've been diligently trying to locate you in our system but your review didn’t provide enough identifiable information to locate you. We welcome you to call (800) 965-3192 to speak with one of our QA Specialists, whenever you are ready. We will be more than happy to speak with you directly about your concerns. We truly hope you provide us with an opportunity to turn your experience around, and we are looking forward to hearing from you.

Feb. 1st, 2023

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ALAN WASHINGTON Fullerton, CA

THIS IS A PURE AND COMPLETE SCAM!!!!!!!

8 years ago